About Us - Taxpayer Advocate Service

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We are an independent organization within the IRS. Our job is to ensure that every taxpayer is treated fairly and knows and understands their rights. As an independent organization within the IRS, we protect taxpayers’ rights under the Taxpayer Bill of Rights, help taxpayers resolve problems with the IRS, and recommend changes that will prevent the problems." /> <link rel="canonical" href="https://www.taxpayeradvocate.irs.gov/about-us/" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="About Us" /> <meta property="og:description" content="About Us, TAS is Your Voice at the IRS. We are an independent organization within the IRS. Our job is to ensure that every taxpayer is treated fairly and knows and understands their rights. As an independent organization within the IRS, we protect taxpayers’ rights under the Taxpayer Bill of Rights, help taxpayers resolve problems with the IRS, and recommend changes that will prevent the problems." /> <meta property="og:url" content="https://www.taxpayeradvocate.irs.gov/about-us/" /> <meta property="og:site_name" content="Taxpayer Advocate Service" /> <meta property="article:publisher" content="https://www.facebook.com/YourVoiceAtIRS" /> <meta property="article:modified_time" content="2024-09-06T12:56:48+00:00" /> <meta property="og:image" content="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/10/IRS-TAS_Website-Illustrations_RV7_careers_light-1200x1200.png" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:site" content="@yourvoiceatirs" /> <meta name="twitter:label1" content="Est. reading time" /> <meta name="twitter:data1" content="8 minutes" /> <script type="application/ld+json" class="yoast-schema-graph">{"@context":"https://schema.org","@graph":[{"@type":["WebPage","AboutPage"],"@id":"https://www.taxpayeradvocate.irs.gov/about-us/","url":"https://www.taxpayeradvocate.irs.gov/about-us/","name":"About Us - Taxpayer Advocate Service","isPartOf":{"@id":"https://www.taxpayeradvocate.irs.gov/#website"},"primaryImageOfPage":{"@id":"https://www.taxpayeradvocate.irs.gov/about-us/#primaryimage"},"image":{"@id":"https://www.taxpayeradvocate.irs.gov/about-us/#primaryimage"},"thumbnailUrl":"https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/10/IRS-TAS_Website-Illustrations_RV7_careers_light-1200x1200.png","datePublished":"2020-06-08T12:29:50+00:00","dateModified":"2024-09-06T12:56:48+00:00","description":"About Us, TAS is Your Voice at the IRS. 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href="https://www.taxpayeradvocate.irs.gov">Home</a> <span class="delimiter">></span> <span class="current">About Us</span></div> <div class="content"> <div class="row"> <div class="col-12 col-lg-7"> <div class="text-content"> <div class="text body-copy"> <h1>Who We Are</h1> <h2>We’re your voice at the IRS</h2> </div> <div class="links"> </div> </div> </div> <div class="image-col col-12 col-lg-5"> <div class="image-content normal"> <div class="image"> <img src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/10/IRS-TAS_Website-Illustrations_RV7_careers_light-1200x1200.png" alt="Person on a computer" /> </div> </div> </div> </div> </div> </div> </header> <section class="info-module"> <div class="background-texture medium"></div> <div class="container"> <div class="row no-gutters justify-content-center"> <div class="col-lg-10"> <div class="info-module-swiper"> <div class="swiper-container" data-swiper-pagination-type="fraction"> <div class="swiper-wrapper"> <div class="info-slide swiper-slide"> <div class="box without-illustration light sky-teal"> <div class="row no-gutters align-items-center justify-content-center" style="height: auto"> <div class="col-10 col-xl-10 pd-lg-t-60 pd-lg-b-60 pd-b-30 pd-t-30"> <div class="row no-gutters justify-content-center"> <div class="col-12 col-xl-10"> <article class="info-slide-article"> <header class="info-slide-article-header"> </header> <div class="body-copy"> <h3 style="text-align: center;">We are an independent organization within the Internal Revenue Service (IRS). Our job is to strive to ensure that every taxpayer is treated fairly and knows and understands their rights.</h3> <p> </p> </div> </article> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="listing-module"> <div class="container"> <div class="row"> <div class="col"> <div class="listing-headline"> <h2>Our advocates can get you the help you deserve:</h2> <p><p>Knowledgeable and dedicated advocates will be with you throughout your entire case.</p> <blockquote><p><strong>Note: </strong>TAS cannot accept <a href="/news/tas-ability-to-help-with-delayed-refunds-is-limited/">refund delay assistance requests for tax returns that are in suspense</a>, including requests for assistance made through the Systemic Advocacy Management System (SAMS).</p></blockquote> </p> </div> </div> </div> <div class="row"> <div class="listing-item-wrapper col-12 col-md-4"> <div class="listing-item"> <div class="listing-item-icon"> <img src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/06/world-circle.png" alt="" /> </div> <div class="listing-item-body"> <p>To assist taxpayers who are experiencing financial hardship</p> </div> </div> </div> <div class="listing-item-wrapper col-12 col-md-4"> <div class="listing-item"> <div class="listing-item-icon"> <img src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/06/question-circle.png" alt="" /> </div> <div class="listing-item-body"> <p>Taxpayers seeking help in resolving tax problems that they have not been able to resolve with the IRS</p> </div> </div> </div> <div class="listing-item-wrapper col-12 col-md-4"> <div class="listing-item"> <div class="listing-item-icon"> <img src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/06/discussion-circle.png" alt="" /> </div> <div class="listing-item-body"> <p>Taxpayers who believe that an IRS system or procedure is not working as it should</p> </div> </div> </div> </div> </div> </section> <section class="copy-module vertical-margin bg-white no-texture"> <div class="background-texture top"></div> <div class="container"> <div class="body-copy-main-wrapper full-width "> <div> <div class="body-copy"> <p><a name="SystemicHelp"></a></p> </div> </div> </div> </div> <div class="background-texture bottom"></div> </section> <section class="content-acordian-module background-texture-custom"> <div class="content-acordian-wrapper background-color-blue pd-b-20"> <div class="container"> <header> <h2 class='section-heading'> About Us </h2> <div class="body-copy title-module-description"> <p>The Taxpayer Advocate Service (TAS) is an independent organization within the Internal Revenue Service (IRS). Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights.</p> <p><strong>As an independent organization within the IRS, we protect taxpayers’ rights under the Taxpayer Bill of Rights, help taxpayers resolve problems with the IRS, and recommend changes that will prevent the problems.</strong></p> </div> </header> <div class="elements-wrapper"> <div class="single-element-wrapper"> <div class="content-acordian-head pd-md-v-40 pd-t-40 pd-b-40 clickable"> <div class="number d-md-flex d-none justify-content-center align-items-center mr-r-25"> 1 </div> <header> <div class="d-flex justify-content-between w-100"> <div class="content-acordian-title pd-b-10"> <div class="number-mobile"> 1. </div> <header><h3>What is TAS?</h3></header> </div> <i class="icon-chevron-small-down chevron-down mr-l-30"></i> </div> <div class="title-description pd-r-90"> </div> </header> </div> <article class='content-acordian-body pd-b-40 body-copy'> <p>The Taxpayer Advocate Service works in two main ways – helping taxpayers with individual problems, and recommending “big picture” or systemic changes at the IRS or in the tax laws.</p> <div class="content-bolded-out body-copy"> <p><iframe loading="lazy" style="border: 6px solid #CCCCCC;" src="https://www.youtube.com/embed/Hw0HWmZyn14" width="600" height="360" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p> </div> </article> </div> <div class="single-element-wrapper"> <div class="content-acordian-head pd-md-v-40 pd-t-40 pd-b-40 clickable"> <div class="number d-md-flex d-none justify-content-center align-items-center mr-r-25"> 2 </div> <header> <div class="d-flex justify-content-between w-100"> <div class="content-acordian-title pd-b-10"> <div class="number-mobile"> 2. </div> <header><h3>Individual Help</h3></header> </div> <i class="icon-chevron-small-down chevron-down mr-l-30"></i> </div> <div class="title-description pd-r-90"> </div> </header> </div> <article class='content-acordian-body pd-b-40 body-copy'> <p>If you are having a tax problem that you haven’t been able to resolve on your own, our Advocates may be able to help. If your IRS problem is causing financial difficulty or you believe an IRS procedure isn’t working as it should our Advocates may be able to help. <a href="/tas-acceptance-qualifier/" target="_blank" rel="noopener">Read more about when to contact TAS</a>.</p> <hr> <div class="alert-box pd-v-40 pd-h-40 mr-b-40"> <div class="alert-text"> <p><em>There are several ways to request a case in TAS, the easiest is to download the Form 911 and mail or fax it to your local office. You should hear back on your case within two weeks of submitting your Form 911. </em></p> <p><em>TAS also offers other ways to complete the Form 911. These options may not be as quick to process your request as TAS is experiencing a very high call volume at this time. </em></p> <ul> <li><em>Use our <a href="https://www.taxpayeradvocate.irs.gov/can-tas-help-me-with-my-tax-issue/">TAS Qualifier Tool</a> to help determine if TAS can assist you.</em></li> <li><em>Download the <a href="https://www.irs.gov/pub/irs-pdf/f911.pdf">Form 911</a></em></li> <li><em>Contact the Centralized Case Intake (CCI) toll-free number at 877-777-4778</em></li> <li><em>Contact your <a href="https://www.taxpayeradvocate.irs.gov/contact-us/#FindlocalTAS">Local TAS Office</a></em></li> </ul> </div> </div> <div class="content-bolded-out body-copy"> <p>We have offices in every state, the District of Columbia, and Puerto Rico. If you qualify for our help, you will be assigned to one advocate who will be with you at every turn. Our advocates work with the IRS to get your problems resolved. And our services are always free.</p> </div> </article> </div> <div class="single-element-wrapper"> <div class="content-acordian-head pd-md-v-40 pd-t-40 pd-b-40 clickable"> <div class="number d-md-flex d-none justify-content-center align-items-center mr-r-25"> 3 </div> <header> <div class="d-flex justify-content-between w-100"> <div class="content-acordian-title pd-b-10"> <div class="number-mobile"> 3. </div> <header><h3>Systemic Help</h3></header> </div> <i class="icon-chevron-small-down chevron-down mr-l-30"></i> </div> <div class="title-description pd-r-90"> </div> </header> </div> <article class='content-acordian-body pd-b-40 body-copy'> <p>Some of the problems we deal with are not limited to a single taxpayer. The Taxpayer Advocate Service looks at patterns in taxpayer issues to determine if an IRS process or procedure is causing a problem, and if so, to recommend steps to resolve the problem.<br /> Each year, the National Taxpayer Advocate presents an <a href="/reports/" target="_blank" rel="noopener">Annual Report to Congress</a>, identifying at least 10 of the most serious problems facing taxpayers. In recent years, the key issues in the report have included tax-related identity theft, fraud by certain tax return preparers, and the need for a Taxpayer Bill of Rights (which the IRS has adopted).</p> <hr> <div class="alert-box pd-v-40 pd-h-40 mr-b-40"> <div class="alert-text"> <p>If you know of a systemic issue affecting multiple taxpayers, please report it to us with the <a href="http://www.irs.gov/Advocate/Systemic-Advocacy-Management-System-SAMS" target="_blank" rel="noopener">Systemic Advocacy Management System on IRS.gov</a>.</p> </div> </div> </article> </div> </div> </div> </div> <div class="background-texture"></div> </section> <section class="profile-module"> <div class="container"> <header class="section-heading"> <h2>Our Leadership</h2> </header> <div class="profile-content"> <div class="row align-items-center"> <div class="col-12 col-lg-4"> <div class="profile-image" style="background-image: url(https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2024/08/ErinCollins_Approved_23_Med-Circle.png);"></div> </div> <div class="col-12 col-lg-8"> <div class="text"> <h3>National Taxpayer Advocate</h3> <h4>Erin M. Collins</h4> <p>Erin M. Collins joined the Taxpayer Advocate Service as the third National Taxpayer Advocate in March 2020. Prior to becoming the National Taxpayer Advocate, she was the Tax Managing Director in charge of KPMG’s Tax Controversy Services practice for the Western area until her retirement in April 2019. She has more than 35 years of experience handling controversies at all levels of the IRS, including the examination, appeals and chief counsel functions, as well as representing both foreign and domestic corporations on a wide range of technical and procedural issues.</p> <div class="buttons"> <a class="btn bg-teal mr-r-50" href="/about-us/our-leadership/"> <span>More about Erin</span> <i class="icon-arrow-small-right"></i> </a> <a class="btn no-padding cta-arrow" href="/about-us/past-leadership/"> <span>See past leadership profiles</span> <i class="icon-arrow-small-right"></i> </a> </div> </div> </div> </div> </div> </div> </section> <section class="copy-module no-margin bg-white no-texture"> <div class="background-texture top"></div> <div class="container"> <h2 class="section-heading">Roadmap to Advocacy</h2> <div class="body-copy-main-wrapper full-width "> <div> <div class="body-copy"> <p><a href="https://www.taxpayeradvocate.irs.gov/news/taxnews-the-taxpayer-advocate-service-celebrates-20-years-of-driving-advocacy-forward/" target="_blank" rel="noopener"><img decoding="async" class="aligncenter size-full wp-image-15142" src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/08/Tas-20-Infograph.png" /></a></p> </div> </div> </div> </div> <div class="background-texture bottom"></div> </section> <section class="copy-module vertical-margin bg-white no-texture"> <div class="background-texture top"></div> <div class="container"> <div class="body-copy-main-wrapper full-width "> <div> <div class="body-copy"> <p><a name="DidYouKnow"></a></p> </div> </div> </div> </div> <div class="background-texture bottom"></div> </section> <section class="information-panels"> <div class="container"> <header class="section-heading underline"> <h2>Did you know?</h2> </header> <div class="information-blocks"> <div class="row"> <div class="col-12 col-md-4"> <article class="information-block"> <h3>12,714,915</h3> <p>Users have visited this website so far in Fiscal Year 2024 seeking TAS assistance </p> </article> </div> <div class="col-12 col-md-4"> <article class="information-block"> <h3>1996</h3> <p>The office of the Taxpayer Advocate Service was created on July 30, 1996</p> </article> </div> <div class="col-12 col-md-4"> <article class="information-block"> <h3>10</h3> <p>The number of most serious tax problems TAS presents to Congress each year in our Annual Report </p> </article> </div> </div> </div> </div> </section> <section class="information-panels"> <div class="container"> <div class="information-blocks"> <div class="row"> <div class="col-12 col-md-4"> <article class="information-block"> <h3>78</h3> <p>The number of recommendations proposed in the 2023 Annual Report to Congress (ARC) to the IRS to improve tax administration and protect taxpayer's rights.</p> </article> </div> <div class="col-12 col-md-4"> <article class="information-block"> <h3>264,343</h3> <p>The amount of new cases received in TAS between October 1, 2020 and September 30, 2021. </p> </article> </div> <div class="col-12 col-md-4"> <article class="information-block"> <h3>2,976,415</h3> <p>The amount of calls received on the NTA Hotline between October 1, 2023 and September 30, 2021. A 283% increase from the prior 12 months</p> </article> </div> </div> </div> </div> </section> <section class="info-module"> <div class="container"> <div class="row no-gutters justify-content-center"> <div class="col-lg-10"> <div class="info-module-swiper"> <div class="swiper-container" data-swiper-pagination-type="fraction"> <div class="swiper-wrapper"> <div class="info-slide swiper-slide"> <div class="box with-illustration dark grey"> <div class="row no-gutters align-items-center " style="height: auto"> <div class="col-10 offset-xl-2 offset-1 col-xl pd-lg-t-60 pd-lg-b-60 pd-b-30 pd-t-30"> <div class="row no-gutters "> <div class="col-12 col-xl-12"> <article class="info-slide-article"> <header class="info-slide-article-header"> <div class="subhead-icon"> <div class="icon"> <img src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/06/sign-circle.png" alt="icon"> </div> <h5 class="subhead"></h5> </div> <h2>Our History</h2> </header> <div class="body-copy"> <p>Congress created the Taxpayer Advocate Service (TAS) to help individual and business taxpayers resolve problems that haven’t been resolved through normal IRS channels. We also address large-scale, systemic issues that affect groups of taxpayers.</p> </div> <a href="/about-us/our-history/" target="" class="btn bg-white mr-t-30"> <span>Read more about Our History</span> <i class="icon-arrow-small-right"></i> </a> </article> </div> </div> </div> <div class="d-none d-xl-block align-self-end"> <div class="info-slide-illustration" style="background-image: url(https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/05/illos-directions.png);"></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <header id="30" class="header-module normal "> <div class="container"> <div class="content"> <div class="row"> <div class="col-12 col-lg-7"> <div class="text-content"> <div class="text body-copy"> <p><span data-teams="true"><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak" dir="ltr">Want to get the latest tax news, learn more about taxpayer rights, and upcoming TAS events while looking at cute dogs and pop culture references? Look no further than TAS Social Media. Follow, like and share our content to help spread the work on how we advocate for taxpayers!</span></span></p> </div> <div class="links"> </div> <a class="btn bg-teal" href="https://www.taxpayeradvocate.irs.gov/socialmedia/" _target="_blank" class="link"> <span>TAS on Social Media</span> <i class='icon-arrow-small-right'></i> </a> </div> </div> <div class="image-col col-12 col-lg-5"> <div class="image-content normal"> <div class="image"> <img src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2024/09/social-feed.png" alt="" /> </div> </div> </div> </div> </div> </div> </header> <section class="faqacordian-module"> <div class="faq-wrapper "> <header> <h2> Partner Taxpayer Organizations </h2> </header> <div class="elements-wrapper"> <div class="single-element-wrapper"> <div class="container"> <div class="faq-title"> <div class="row"> <div class="col-12"> <div class="d-flex justify-content-between align-items-center"> <header> <div class="body-copy"> <p><img decoding="async" loading="lazy" class="alignnone wp-image-292" src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/05/pointer.png" alt="" width="46" height="47" /> Taxpayer Advocacy Panel</p> </div> </header> <i class="faq-arrow icon-chevron-small-down"></i> </div> </div> </div> </div> <article class="faq-content"> <div class="row"> <div class="col-12 body-copy "> <p>TAP is a group of volunteers dedicated to helping the Internal Revenue Service (IRS) identify ways to improve customer service.</p> <a href="http://improveirs.org/" class='btn no-padding mr-t-25 no-border'>Learn more <i class='icon-arrow-small-right'></i></a> </div> </div> </article> </div> </div> <div class="single-element-wrapper"> <div class="container"> <div class="faq-title"> <div class="row"> <div class="col-12"> <div class="d-flex justify-content-between align-items-center"> <header> <div class="body-copy"> <p><img decoding="async" loading="lazy" class="alignnone size-full wp-image-270" src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/05/speech-bubbles.png" alt="" width="40" height="34" /> Low Income Taxpayer Clinics</p> </div> </header> <i class="faq-arrow icon-chevron-small-down"></i> </div> </div> </div> </div> <article class="faq-content"> <div class="row"> <div class="col-12 body-copy "> <p>Low Income Taxpayer Clinics (LITC) assist low income individuals who have a tax dispute with the IRS, and provide education and outreach to individuals who speak English as a second language (ESL).</p> <a href="/about-us/low-income-taxpayer-clinics-litc/" class='btn no-padding mr-t-25 no-border'>Learn more <i class='icon-arrow-small-right'></i></a> </div> </div> </article> </div> </div> </div> </div> </section> <section class="info-module"> <div class="container"> <div class="row no-gutters justify-content-center"> <div class="col-lg-10"> <div class="info-module-swiper"> <div class="swiper-container" data-swiper-pagination-type="fraction"> <div class="swiper-wrapper"> <div class="info-slide swiper-slide"> <div class="box without-illustration dark slate-grey"> <div class="row no-gutters align-items-center justify-content-center" style="height: auto"> <div class="col-10 col-xl-10 pd-lg-t-60 pd-lg-b-60 pd-b-30 pd-t-30"> <div class="row no-gutters justify-content-center"> <div class="col-12 col-xl-10"> <article class="info-slide-article"> <header class="info-slide-article-header"> <h2>Operational Plan and Organizational Objectives</h2> </header> <div class="body-copy"> <p>The National Taxpayer Advocate submits two Congressional reports annually, including the Objectives Report in June where she commits to conduct many organizational level Objectives and Activities. These actions help taxpayers comply with the tax laws, provide assistance to them if they encounter problems in meeting their tax liabilities, and better understand how and why TAS advocates for them with IRS leadership and Congress. The TAS Operational Plan describes the items we will work during the fiscal year.</p> </div> <a href="https://www.taxpayeradvocate.irs.gov/tas-operational-plan/" target="" class="btn bg-white mr-t-30"> <span>Read More</span> <i class="icon-arrow-small-right"></i> </a> </article> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="feature-module no-margin"> <div class="box no-shadow no-border-radius light platinum-blue"> <div class="container"> <div class="row justify-content-between"> <div class="d-none feature-illustration col-lg-6 d-lg-block align-self-end va-bottom"> <img class="illustration-img" src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/06/drawkit-support-man-monochrome.png" alt="support person on a laptop"> </div> <div class="col-12 col-lg-6 offset-xl-1"> <article class="feature-article pd-xl-v-60 pd-v-30"> <header> <h2>Need help with a Tax Issue?</h2> </header> <h4>We want to hear from you:</h4> <p>If you’re having tax problems and haven’t been able to to resolve them with the IRS, the Taxpayer Advocate Service may be able to help you—and our service is free.</p> <div class="feature-article-bottom"> <a href="/tas-acceptance-qualifier/" target="" class="btn bg-teal"> <span>Do you qualify?</span> <i class="icon-arrow-small-right"></i> </a> </div> </article> </div> </div> </div> </div> </section> <section class="product-cards"> <div class="container"> <header class="section-heading"> <h2>How We've Helped Taxpayers</h2> </header> <div class="row"> <div class="col-12 col-lg-12 order-1 order-lg-2 mr-b-30 mr-lg-b-0"> <div class="row equal"> <div class="card-wrapper col-12 col-sm-6 col-lg-4 mr-b-30"> <article> <a class="card" href="/news/successstories-quick-action-prevents-burden-on-thousands-of-taxpayers/" target=""> <div class="card-title"> <p><strong>Success Stories</strong></p> </div> <div class="card-body"> <p>Quick Action Prevents Burden on Thousands of Taxpayers</p> </div> <p class="card-link"> <span>Read more</span> <i class="icon-arrow-small-right card-arrow"></i> </p> </a> </article> </div> <div class="card-wrapper col-12 col-sm-6 col-lg-4 mr-b-30"> <article> <a class="card" href="/news/successstories-235-tax-tip-sessions-held-nationwide-to-help-avoid-refund-delays/" target=""> <div class="card-title"> <p><strong>Success Stories</strong></p> </div> <div class="card-body"> <p>235 tax tip sessions held nationwide to help avoid refund delays</p> </div> <p class="card-link"> <span>Read more</span> <i class="icon-arrow-small-right card-arrow"></i> </p> </a> </article> </div> <div class="card-wrapper col-12 col-sm-6 col-lg-4 mr-b-30"> <article> <a class="card" href="/news/successstories-taxpayer-requests-tas-assistance-in-challenging-irs-audit-disallowing-eitc-claim-for-her-disabled-child/" target=""> <div class="card-title"> <p><strong>Success Stories</strong></p> </div> <div class="card-body"> <p>Taxpayer requests TAS assistance in challenging IRS audit disallowing EITC claim for her disabled child</p> </div> <p class="card-link"> <span>Read more</span> <i class="icon-arrow-small-right card-arrow"></i> </p> </a> </article> </div> </div> </div> </div> </div> </section> <section class="feature-module no-margin"> <div class="box no-shadow no-border-radius dark steel-blue"> <div class="container"> <div class="row justify-content-between"> <div class="d-none feature-illustration col-lg-6 d-lg-block align-self-end order-2 va-bottom"> <img class="illustration-img" src="https://www.taxpayeradvocate.irs.gov/wp-content/uploads/2020/06/illos-notes-white1.png" alt="person taking notes"> </div> <div class="col-12 col-lg-6 offset-xl-1"> <article class="feature-article pd-xl-v-60 pd-v-30"> <header> <h2>Join the Taxpayer Advocate Team!</h2> </header> <p>The Taxpayer Advocate Service offers a unique opportunity for you to advocate for taxpayers who experience difficulties in resolving their issues with the IRS and protecting taxpayer rights</p> <div class="feature-article-bottom"> <a href="/about-us/careers/" target="" class="btn bg-teal"> <span>Browse available positions</span> <i class="icon-arrow-small-right"></i> </a> </div> </article> </div> </div> </div> </div> </section> </main> <div class="elfsight-widget-social-share-buttons elfsight-widget" 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