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If you’re not sure what you were charged for but you know the amount of the charge, search for the amount. If you're looking for information about older purchases, <a href="#device" class="gb-anchor">find your purchase history in Settings or Account Settings on your device</a>.</p></li></ol> <p class="gb-paragraph">Learn what to do <a href="#cannotfind" class="gb-anchor">if you can't find the item that you’re looking for</a> or <a href="#unexpected" class="gb-anchor">if you find unexpected charges</a>.</p> <p class="gb-paragraph">If you purchased a subscription that you no longer want, you can <a href="https://support.apple.com/kb/HT202039" class="gb-anchor">cancel the subscription</a>.</p> <h2 id="device" class="gb-header">Find information about older purchases</h2> <p class="gb-paragraph">If you can't find an item in your purchase history at reportaproblem.apple.com, check the purchase history in Settings on your iPhone or iPad. Or check the purchase history in Account Settings on your computer.</p> <h3 id="iOS" class="gb-header">On your iPhone or iPad</h3> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Open the App Store app.</p></li><li class="gb-list_item"><p class="gb-paragraph">Tap <span class='inline-icon gb-inline-icon'>the Sign-In button<img class="gb-inline-icon-image" alt="the Sign-In button" src="https://cdsassets.apple.com/live/7WUAS350/images/inline-icons/ios-17-app-store-account-icon.png" height="92" width="90" style="max-width: 44px"/></span> or your photo at the top of the screen.</p></li><li class="gb-list_item"><p class="gb-paragraph">Tap Purchase History. You might be asked to sign in.</p></li><li class="gb-list_item"><p class="gb-paragraph">Your purchase history appears. If you’re not sure what you were charged for but you know the amount of the charge, search for the amount.</p></li><li class="gb-list_item"><p class="gb-paragraph">If you want to view more purchases, tap "Last 90 days" at the top of Purchase History and choose another way to filter your purchases.</p><img class="gb-image" alt="An image showing Purchase History on an iPhone" src="https://cdsassets.apple.com/live/7WUAS350/images/ios/ios-17-iphone-15-pro-app-store-account-purchase-history.png" height="912" width="760" style="max-width: min(100%,380px);"/></li></ol> <p class="gb-paragraph">Learn what to do <a href="#cannotfind" class="gb-anchor">if you can't find the item that you’re looking for</a> or <a href="#unexpected" class="gb-anchor">if you find unexpected charges</a>.</p> <h3 id="macOS" class="gb-header">On your Mac</h3> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Open the App Store app.</p></li><li class="gb-list_item"><p class="gb-paragraph">Click your name at the bottom of the sidebar.</p></li><li class="gb-list_item"><p class="gb-paragraph">Click Account Settings. You might be asked to sign in.</p></li><li class="gb-list_item"><p class="gb-paragraph">On the Account Information page, scroll down to Purchase History. Next to Most Recent Purchase, click See All.</p><img class="gb-image" alt="An image showing Account Settings in the App Store on macOS. A button to See All is highlighted." src="https://cdsassets.apple.com/live/7WUAS350/images/mac-os/mac-os-ventura-app-store-account-settings-purchase-history-see-all-callout.png" height="842" width="1400" style="max-width: min(100%,700px);"/></li><li class="gb-list_item"><p class="gb-paragraph">Your Purchase History appears. If you want to view more purchases, click "Last 90 Days" at the top of Purchase History and choose another way to filter your purchases.</p></li></ol> <p class="gb-paragraph">Learn what to do <a href="#cannotfind" class="gb-anchor">if you can't find the item that you’re looking for</a> or <a href="#unexpected" class="gb-anchor">if you find unexpected charges</a>.</p> <h3 id="PC" class="gb-header">On your Windows PC</h3> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Open the Apple Music app or Apple TV app.</p></li><li class="gb-list_item"><p class="gb-paragraph">Click your name at the bottom of the sidebar, then choose View My Account. You might need to sign in with your Apple ID first.</p></li><li class="gb-list_item"><p class="gb-paragraph">Scroll to the Purchase History section. Next to Most Recent Purchase, click See All.</p></li><li class="gb-list_item"><p class="gb-paragraph">It might take a moment for your Purchase History to appear. If you want to view more purchases, click "Last 90 days" at the top of Purchase History and choose another way to filter your purchases.</p></li></ol> <h2 id="cannotfind" class="gb-header">If you can't find an item in your purchase history</h2> <p class="gb-paragraph">Can’t find the item that you’re looking for? If you have more than one Apple ID, you might have been signed in with a different Apple ID when you bought the item. Sign in with the other Apple ID and check your purchase history again.</p> <p class="gb-paragraph">If you received a suspicious email notification about a purchase, the email might not be from Apple or reflect actual charges to your account. <a href="https://support.apple.com/kb/HT201679" class="gb-anchor">Learn how to identify legitimate App Store or iTunes Store emails</a>.</p> <h3 class="gb-header">If you're in the European Union and used alternative payment options</h3> <p class="gb-paragraph">Users in the European Union might have made purchases for digital goods and services within an app by using alternative payment systems or through a link to purchase on the developer's website. Contact the developer of that app for support. Learn more <a href="/en-mide/118126" class="gb-anchor">about purchases not billed through the App Store or the App Store's In-App Purchase system</a>.</p> <h2 id="unexpected" class="gb-header">If you find purchases that you don't recognize or unexpected charges</h2> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph"><a href="https://support.apple.com/kb/HT204084" class="gb-anchor">Learn how to request a refund</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">If you find items in your purchase history that you don't remember buying, ask your family members if they bought the item. If family members have access to your device, you might want to <a href="https://support.apple.com/kb/HT204030" class="gb-anchor">require a password for every purchase</a>. If someone else is using your Apple ID and password, <a href="https://support.apple.com/kb/HT201355" class="gb-anchor">change your Apple ID password</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">Multiple purchases and subscriptions might be grouped onto one bill. <a href="https://support.apple.com/kb/HT201359" class="gb-anchor">Learn how apps, content, and subscriptions from Apple are billed</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">Learn what to do <a href="https://support.apple.com/kb/HT201382" class="gb-anchor">if you don't recognize a charge from Apple on your billing statement</a> from your bank or financial institution.</p></li></ul> <div id="disclaimer"> <div class="sosumi"><p class="gb-paragraph">Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. 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Apple makes no representations regarding third-party website accuracy or reliability. <a href="https://support.apple.com/103190" class="gb-anchor">Contact the vendor</a> for additional information.</p></div> </div> <div class='mod-date'> <span>Published Date:</span> <time dateTime=April 15, 2024itemprop='datePublished'>April 15, 2024</time> </div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-reduced button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <div> <div class="form-textbox form-textbox-with-counter"> <span class="form-label" id="optional_label" aria-hidden="true"></span> <textarea type="text" class="form-textbox-textarea form-counter-textarea form-text-area form-textbox-input" data-max-length='250' aria-labelledby="optional_label" aria-describedby="char_limit_counter" data-no-placeholder="How can we make this article more helpful? 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