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ERGO Hellas: Driving Digital Transformation and Innovation - Found.ation

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src="/wp-content/uploads/2020/12/25694.svg" alt="home_breadcrumb"></a> > </span> <h1 class="single-post__title">ERGO Hellas: Driving Digital Transformation and Innovation</h1> <p class="single-post__excerpt">A comprehensive partnership driving digital transformation and fostering a culture of innovation at every level of ERGO Hellas. </p> <div id="social-icons" class="social-sharing-icons"> <a class="social-sharing-icon" target="_new" href="http://www.facebook.com/share.php?u=https%3A%2F%2Fthefoundation.gr%2Fproject%2Fergo-hellas-driving-digital-transformation-and-innovation%2F&title=ERGO+Hellas%3A+Driving+Digital+Transformation+and+Innovation"> <img src="https://thefoundation.gr/wp-content/themes/foundationth/media/svg/icon-facebook.svg" alt=""> </a> <a class="social-sharing-icon" target="_new" href="http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fthefoundation.gr%2Fproject%2Fergo-hellas-driving-digital-transformation-and-innovation%2F&title=ERGO+Hellas%3A+Driving+Digital+Transformation+and+Innovation&source=https://thefoundation.gr"> <img src="https://thefoundation.gr/wp-content/themes/foundationth/media/svg/icon-linkedin.svg" alt=""> </a> <a class="social-sharing-icon" target="_new" href="http://twitter.com/home?status=ERGO+Hellas%3A+Driving+Digital+Transformation+and+Innovation+https%3A%2F%2Fthefoundation.gr%2Fproject%2Fergo-hellas-driving-digital-transformation-and-innovation%2F"> <img src="https://thefoundation.gr/wp-content/themes/foundationth/media/svg/icon-twitter.svg" alt=""> </a> </div> <div class="single-post__featured-image"> <img width="1000" height="605" src="https://thefoundation.gr/wp-content/uploads/2024/10/E-R-G-O-0679.jpg" class="attachment-full size-full wp-post-image" alt="" decoding="async" fetchpriority="high" srcset="https://thefoundation.gr/wp-content/uploads/2024/10/E-R-G-O-0679.jpg 1000w, https://thefoundation.gr/wp-content/uploads/2024/10/E-R-G-O-0679-300x182.jpg 300w, https://thefoundation.gr/wp-content/uploads/2024/10/E-R-G-O-0679-768x465.jpg 768w" sizes="(max-width: 1000px) 100vw, 1000px" /> </div> </header> <!-- Main Section --> <div class="single-post__main"> <p><b><span data-contrast="auto">Overview</span></b><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">In a rapidly evolving insurance landscape, ERGO Hellas recognized the need to embrace digital transformation to remain competitive and provide superior service to its customers. In response, the company partnered with Found.ation to develop a multi-faceted innovation initiative that would not only modernize operations but also instill a culture of innovation throughout the organization. This strategic collaboration began in 2022 and has since grown into an ongoing partnership, designed to foster innovation from the top down, upskill employees, and familiarize the entire workforce with the concepts of digital transformation.</span><span data-ccp-props="{}"> </span></p> <p><b><span data-contrast="auto">Found.ation&#8217;s Strategic Role</span></b><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Found.ation has played a central role in guiding ERGO Hellas through its digital transformation journey. The partnership began with the successful delivery of the </span><b><span data-contrast="auto">Internal Innovation Competition</span></b><span data-contrast="auto"> in 2022, followed by the </span><b><span data-contrast="auto">Innovators Academy</span></b><span data-contrast="auto"> in 2023, and now, the ongoing </span><b><span data-contrast="auto">Innovation Sparks</span></b><span data-contrast="auto"> events. Found.ation&#8217;s ability to craft tailored programs that meet the unique needs of ERGO Hellas has solidified its position as a trusted partner, providing expertise and support throughout this transformation.</span><span data-ccp-props="{}"> </span></p> <p><b><span data-contrast="auto">Key Pillars of the Partnership</span></b><span data-ccp-props="{}"> </span></p> <p><b><span data-contrast="auto">1. Internal Innovation Competition (2022)</span></b><br /> <span data-contrast="auto">The collaboration between ERGO Hellas and Found.ation began with the </span><b><span data-contrast="auto">Internal Innovation Competition</span></b><span data-contrast="auto">, designed to engage employees across all departments and encourage them to contribute to the company’s innovation agenda. The competition was structured in five phases, allowing cross-functional teams to develop innovative ideas that addressed key challenges faced by the organization. These ideas were evaluated, and selected teams received mentorship and support to refine their proposals.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The competition culminated in a &#8220;Demo Day,&#8221; where the best ideas were showcased, fostering a sense of accomplishment and involvement among participants. This initiative empowered employees to take ownership of innovation, encouraged cross-departmental collaboration, and helped establish innovation as a core value within the company. The success of this competition laid the foundation for the long-term innovation efforts that followed.</span><span data-ccp-props="{&quot;335559685&quot;:720}"> </span></p> <p><b><span data-contrast="auto">2. Innovators Academy (2023)</span></b><br /> <span data-contrast="auto">Building on the momentum of the Internal Innovation Competition, Found.ation and ERGO Hellas launched the </span><b><span data-contrast="auto">Innovators Academy</span></b><span data-contrast="auto"> in 2023. The Innovators Academy was a 6-month training program aimed at upskilling the company’s </span><b><span data-contrast="auto">Innovation Ambassadors</span></b><span data-contrast="auto">, a group of 30 employees selected based on their interest in innovation and digital technologies.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The Academy’s objective was to equip these ambassadors with the digital and intrapreneurial skills needed to drive innovation within their respective departments. The program featured six in-depth sessions focused on topics such as digital transformation, agile thinking, and customer-centric approaches. The participants came from diverse backgrounds—varying in age, expertise, and departmental roles—which fostered a cross-functional mindset and nurtured horizontal collaboration. By the end of the program, these ambassadors were not only empowered to lead innovation initiatives but also equipped to inspire their colleagues to adopt a culture of continuous improvement.</span><span data-ccp-props="{&quot;335559685&quot;:720}"> </span><span data-ccp-props="{}"> </span></p> <p><b><span data-contrast="auto">3. Innovation Sparks (2023 – Ongoing)</span></b><br /> <span data-contrast="auto">To further extend the culture of innovation across the entire company, Found.ation introduced the </span><b><span data-contrast="auto">Innovation Sparks</span></b><span data-contrast="auto"> series in 2023, which continues into its second year. These events are designed to engage all employees at ERGO Hellas, providing them with opportunities to explore key topics related to digital transformation and innovation in an interactive, engaging format. Each year, four 90-minute events are organized, featuring keynote talks, fireside chats, panel discussions, and open Q&amp;A sessions. These events cover a wide range of topics, from embracing digital transformation to understanding the latest technological trends. So far, ERGO Hellas employees have participated in Innovation Sparks sessions on themes such as:</span><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1"><b><span data-contrast="auto">How to become a Digital Native</span></b><span data-ccp-props="{&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[8]}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1"><b><span data-contrast="auto">Human-centricity for Innovation</span></b><span data-ccp-props="{&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[8]}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1"><b><span data-contrast="auto">The New Ways of Working</span></b><span data-ccp-props="{&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[8]}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1"><b><span data-contrast="auto">Futuring ERGO</span></b><span data-ccp-props="{&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[8]}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1"><b><span data-contrast="auto">The Era of AI Hallucination</span></b><span data-ccp-props="{&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[8]}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" aria-setsize="-1" data-aria-posinset="6" data-aria-level="1"><b><span data-contrast="auto">Agile 2.0</span></b><span data-ccp-props="{&quot;469777462&quot;:[720],&quot;469777927&quot;:[0],&quot;469777928&quot;:[8]}"> </span></li> </ul> <p><span data-contrast="auto">These events are designed to cultivate an intrapreneurial spirit, inspire employees to think creatively, and foster a culture of innovation that permeates all levels of the organization. By addressing real-world challenges and showcasing cutting-edge trends, the Innovation Sparks series helps employees become more adaptable and prepared for the ongoing digital transformation journey.</span><span data-ccp-props="{&quot;335559685&quot;:720}"> </span></p> <p><b><span data-contrast="auto">Results and Ongoing Collaboration</span></b><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Since the partnership between ERGO Hellas and Found.ation began, all the initial goals set have been met. ERGO Hellas has successfully built a culture of innovation that extends from the leadership team to the front-line employees. The programs designed and implemented by Found.ation—whether it’s the structured competition, the upskilling Innovators Academy, or the Innovation Sparks series—have all contributed to a more digitally savvy and innovative workforce.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The success of this partnership has established Found.ation as a long-term strategic partner for ERGO Hellas. By providing continuous support in fostering innovation, promoting digital upskilling, and facilitating a culture of change, Found.ation ensures that ERGO Hellas is not only keeping up with the latest industry trends but also positioning itself as a leader in the insurance sector&#8217;s digital transformation.</span><span data-ccp-props="{}"> </span></p> <p><b><span data-contrast="auto">Embedding Innovation, Culture, and Lifelong Learning</span></b><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Throughout this journey, the key values that have driven this transformation have remained constant: innovation from the top down, a strong focus on fostering a culture of change, and the commitment to educating employees on the new digital reality. ERGO Hellas has made significant strides in building an organization that is not only prepared for the future but also capable of leading in the rapidly changing insurance landscape.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Found.ation’s role as a trusted partner ensures that innovation is not just a buzzword, but a tangible, ongoing process. 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