CINXE.COM

<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=5.0, minimum-scale=1.0, user-scalable=yes"/> <meta name="robots" content="noindex, nofollow, noarchive"/> <base href="/"> <title>Easy Returns</title> <script type="text/javascript"> var retailerJSON = {"hipaa_compliance":false,"panels_last_modified":{"marketing_grid_8":{"modified_id":10721,"modified_date":"2022-03-07T09:55:20Z"},"marketing_panel":{"modified_id":10721,"modified_date":"2022-03-07T09:55:20Z"},"logo":{"modified_id":10721,"modified_date":"2022-03-07T09:55:20Z"},"marketing_grid_1":{"modified_id":10721,"modified_date":"2022-03-07T09:55:20Z"},"marketing_grid_2":{"modified_id":10721,"modified_date":"2022-03-07T09:55:20Z"},"marketing_grid_3":{"modified_id":10721,"modified_date":"2022-03-07T09:55:20Z"},"marketing_grid_4":{"modified_id":10721,"modified_date":"2022-03-07T09:55:20Z"},"marketing_grid_5":{"modified_id":10721,"modified_date":"2022-03-07T09:55:20Z"},"marketing_grid_6":{"modified_id":10721,"modified_date":"2022-03-07T09:55:20Z"},"marketing_grid_7":{"modified_id":10721,"modified_date":"2022-03-07T09:55:20Z"}},"branding":{"body_bg":"#ffffff","brand_secondary":"#000000","brand_primary":"#000000","header_text_color":"#000000","brand_base":"","link_hover_color":"","brand_call_to_action":"#000000","border_color":"#000000","font_family_primary":"#000000","font_family_primary_style":"","link_color":"#000000","font_family_base":"#000000","panel_bg":"#ffffff","text_color":"#000000","custom_font":"","font_family_secondary":"#000000","header_bg":"#000000"},"carriers":["ups","fedex","dhl","dpd-nl"],"retailer_type":"DT","brand_logo":{"click_category":"Navigation","target_url":"https://www.bowerswilkins.com/","link_title":"Logo","mobile_src_2x":"https://assets.narvar.qa/retailers/bowerswilkins/M_2022011058_24a3e3449ffd4619940776f8a80bcd7d@2x.png","modified_date":"2022-01-10T18:32:59Z","created_by":300356,"localeCode":"en_US","tracking_id_mobile":"D_2022011011_710aea83297043639a1651ebcf55b5f1en_US","alt_text":"Logo","desktop_src_2x":"https://assets.narvar.qa/retailers/bowerswilkins/D_2022011011_710aea83297043639a1651ebcf55b5f1@2x.png","modified_by":300356,"readableLocale":"English (US)","position":"brand_logo","created_date":"2021-12-29T22:31:51Z","mobile_src":"https://assets.narvar.qa/retailers/bowerswilkins/M_2022011058_24a3e3449ffd4619940776f8a80bcd7d@2x.png","desktop_src":"https://assets.narvar.qa/retailers/bowerswilkins/D_2022011011_710aea83297043639a1651ebcf55b5f1@2x.png","tracking_id":"D_2022011011_710aea83297043639a1651ebcf55b5f1en_US"},"locale":{"default_readable_locale":"English (US)","default":"en_US","supported_locales":[{"locale_code":"it_IT","readable_locale":"Italian (IT)","language":""},{"locale_code":"fr_CA","readable_locale":"French (CA)","language":""},{"locale_code":"en_GB","readable_locale":"English (GB)","language":""},{"locale_code":"fr_BE","readable_locale":"French (BE)","language":""},{"locale_code":"en_US","readable_locale":"English (US)","language":""},{"locale_code":"en_CA","readable_locale":"English (CA)","language":""},{"locale_code":"en_NL","readable_locale":"English (NL)","language":""},{"locale_code":"es_ES","readable_locale":"Spanish (ES)","language":""},{"locale_code":"fr_FR","readable_locale":"French (FR)","language":""},{"locale_code":"de_DE","readable_locale":"German (DE)","language":""},{"locale_code":"nl_NL","readable_locale":"Dutch (NL)","language":""}],"readable_locale":"English (US)","language":"","enabled":false},"display_name":"Bowers Wilkins","url":"https://www.bowerswilkins.com/","enabled":true,"products":["Tracking","Returns","Returns rules","Analytics","Returns 3.0","Return Rules 3.0","Track Beta","messaging_standard_sms","messaging_standard_email","monitor_v2","notification_center","csp_api"],"layout":{"template_name":"support-layout","header":"https://assets.narvar.qa/retailers/bowerswilkins/D_2022011011_710aea83297043639a1651ebcf55b5f1@2x.png","date_option":true,"views":[{"footer":[{"widget_id":"","sort_order":1,"widget_name":""},{"widget_id":"","sort_order":2,"widget_name":""}],"card_3":[{"widget_id":"","sort_order":1,"widget_name":""},{"widget_id":"","sort_order":2,"widget_name":""}],"card_1":[{"widget_id":"edd-widget-1","sort_order":1,"widget_name":"EDD"},{"widget_id":"","sort_order":2,"widget_name":""}],"card_2":[{"widget_id":"","sort_order":1,"widget_name":""},{"widget_id":"","sort_order":2,"widget_name":""}],"status":"Just Shipped"},{"footer":[{"widget_id":"","sort_order":1,"widget_name":""},{"widget_id":"","sort_order":2,"widget_name":""}],"card_3":[{"widget_id":"","sort_order":1,"widget_name":""},{"widget_id":"","sort_order":2,"widget_name":""}],"card_1":[{"widget_id":"","sort_order":1,"widget_name":""},{"widget_id":"","sort_order":2,"widget_name":""}],"card_2":[{"widget_id":"","sort_order":1,"widget_name":""},{"widget_id":"","sort_order":2,"widget_name":""}],"status":"In Transit"},{"footer":[{"widget_id":"","sort_order":1,"widget_name":""},{"widget_id":"","sort_order":2,"widget_name":""}],"card_3":[{"widget_id":"","sort_order":1,"widget_name":""},{"widget_id":"","sort_order":2,"widget_name":""}],"card_1":[{"widget_id":"","sort_order":1,"widget_name":""},{"widget_id":"","sort_order":2,"widget_name":""}],"card_2":[{"widget_id":"","sort_order":1,"widget_name":""},{"widget_id":"","sort_order":2,"widget_name":""}],"status":"Delivered"}]},"features":{"order_view":false,"marketing_ads":{"ads":[{"end_date":null,"click_category":"Marketing","target_url":"https://www.bowerswilkins.com/","link_title":"Grid Left","mobile_src_2x":"https://assets.narvar.com/retailers/placeholders/m_g_2_1@2x.png","type":null,"modified_date":"2019-01-01T18:58:41Z","created_by":1,"localeCode":"en_US","tracking_id_mobile":"M_tTrUWAY9b8NEgVn_en_US","alt_text":"Grid Left","desktop_src_2x":"https://assets.narvar.com/retailers/placeholders/d_g_2_1@2x.png","modified_by":1,"readableLocale":"English (US)","position":"marketing_grid_1","created_date":"2019-01-01T00:40:29Z","mobile_src":"https://assets.narvar.com/retailers/placeholders/m_g_2_1@2x.png","desktop_src":"https://assets.narvar.com/retailers/placeholders/d_g_2_1@2x.png","tracking_id":"D_w2ksFjWcfEQmt8L_en_US","start_date":null},{"end_date":null,"click_category":"Marketing","target_url":"https://www.bowerswilkins.com/","link_title":"Grid Right","mobile_src_2x":"https://assets.narvar.com/retailers/placeholders/m_g_2_1@2x.png","type":null,"modified_date":"2019-01-01T18:59:26Z","created_by":1,"localeCode":"en_US","tracking_id_mobile":"M_Sw5RPrglzFI9BLe_en_US","alt_text":"Grid Right","desktop_src_2x":"https://assets.narvar.com/retailers/placeholders/d_g_2_1@2x.png","modified_by":1,"readableLocale":"English (US)","position":"marketing_grid_2","created_date":"2019-01-01T00:50:07Z","mobile_src":"https://assets.narvar.com/retailers/placeholders/m_g_2_1@2x.png","desktop_src":"https://assets.narvar.com/retailers/placeholders/d_g_2_1@2x.png","tracking_id":"D_GuOm29cKm00GYeT_en_US","start_date":null}],"enable_desktop":true,"enable_mobile":true,"enable_returns":true,"banner_ad":[{"tracking_id_mobile":"M_gHV9ZboJGnP0whR_en_US","alt_text":"MARKETINGPANELLABEL","desktop_src_2x":"https://assets.narvar.com/retailers/placeholders/d_p_1_1@2x.png","click_category":"Marketing","target_url":"MARKETING_PANEL.URL","link_title":"MARKETINGPANELLABEL","mobile_src_2x":"https://assets.narvar.com/retailers/placeholders/m_p_1_1@2x.png","mobile_src":"https://assets.narvar.com/retailers/placeholders/m_p_1_1@2x.pngg","desktop_src":"https://assets.narvar.com/retailers/placeholders/d_p_1_1@2x.png","tracking_id":"D_UKafeuuI07M4UuQ_en_US"}]},"sms":{"primary_method":true,"phone":"","opt_in":false,"enabled":true},"assist":{"tracking_chat":{"persistent_menu":{"items":[{"link":"RETAILER_URL","name":"Contact Customer Service"},{"link":"CARRIER_CONTACT_URL","name":"Contact CARRIER_NAME"},{"link":"FAQ_URL","name":"FAQs"},{"link":"RETAILER_RETURNS_URL","name":"Returns & Exchanges"}],"enabled":true},"style":{"user_bubble":{"backgroundColor":"#1399D6"}},"welcome_message":"Hello, this digital assistant is designed to help you with your order and delivery. What can we do for you?","enabled":false,"font":"font_family_primary","header_label":"Assist"},"enabled":false},"messaging_preferences":{"sms":{"enabled":true}},"returns":{"enable_mail":false,"enable_from_tracking":false,"enable":false,"enable_from_returns_center":false,"enable_store":false,"enable_courier":false},"fb_messenger":{"primary_method":false,"smsSwitchDisable":false,"fbMessengerAssetReplacementEnable":false,"enabled":false}},"contact":{"faq_url":"https://www.bowerswilkins.com/","contact_type":["phone","faq"],"mobile_contact_type":["phone","faq"],"tracking_id_mobile":"M_Logo-TYCI6iTNms32OWp-en_US","phone":"","contact_url":"https://www.bowerswilkins.com/","chat":{"service":"","id":"","key":""},"click_category":"contact","enable_tooltip":true,"email":"","tracking_id":"D_Logo-1XR0BEWgqVlSM5q-en_US"},"name":"bowerswilkins","header":{"css_url":"","enable":false,"js_url":"","logo_center_option":false,"id":"bowerswilkins-nav","menu":[{"label":"Speakers","href":"https://www.bowerswilkins.com/"},{"label":"Wireless Speakers","href":"https://www.bowerswilkins.com/"},{"label":"Headphones","href":"https://www.bowerswilkins.com/"},{"label":"Our Story","href":"https://www.bowerswilkins.com/"}],"class":""},"feature_management":{"dynamic_track":{"line":false,"orderLevelOptIn":true,"redirectToHold":false,"hipaaCompliance":false,"feedback":true,"homePickupTracking":false,"returnsTrackingNotifications":false,"giftSharing":false,"sms":true,"segmentation":false,"advancedEditing":true,"scheduledDelivery":false,"embedded":true,"productRec":false,"email":true,"itemsInThisShipment":true,"bopisStatuses":false,"returnsTracking":true,"shipments":false,"marketingOptIn":false,"deliveryInstructions":false,"preshipStatuses":false,"localDeliveryTracking":false,"pickupPointDetails":true,"support":true,"bossCarrierEvents":false},"assist":{"analytics":false,"fetchVpod":false,"automatedClaimApproval":false,"automatedClaimDenial":false,"irisNarvarIntelligence":false,"automatedClaimCancellation":false},"messaging":{"notificationHistory":true,"emailAnalytics":true,"emailEditor":true,"templateLibrary":false,"settingsValidation":false,"messagingWebhooks":true,"notificationRules":false,"smsEditor":true,"smsAnalytics":true,"customDomain":false}}}; var langProperties = {"returns.step_1.initiated_returns_header.keeptheitem":"Completed Returns","returns.step_1.track_return_btn":"Track Returns Package","returns.return_methods.mail_ups.title":"Use a prepaid shipping label","returns.step_1.return_date_header":"","returns.instruction[2].button_printerless_mail_ups":"GET MOBILE RETURN CODE","returns.instruction[2].printerless_mail_royalmail-is":"Show your Mobile Return Code","returns.step_2.sidepanel_question":"What is your shipping address?","returns.instruction[0].description_printerless_mail_royalmail-is":"","returns.step_1.sidepanel_back_button":"BACK","returns.validate.footer.terms_of_use":"Terms of Use","returns.step_3.restocking_fee_label":"Restocking Fee","returns.return_options.mail.instructions":"Which shipping service would you like to use?","returns.step_4.email_confirmation":"A confirmation email has been sent to","returns.step_3.summary_header":"Return Summary","returns.step_3.step_3_subheader_mail_ups":"You will be able to download your prepaid shipping label and return instructions once you submit your return.","returns.step_1.sidepanel_dont_return":"DO NOT RETURN","returns.instruction[1].printerless_mail_royalmail":"Bring your return to a Royal Mail store","returns.item.price":"Price","returns.return_options.printerless_mail.description":"Show the return code at a convenient location and they'll print the label for you.","returns.return_options.printerless_mail.printerless_mail_ups.store_link":"https://www.ups.com/dropoff?loc=en_GB","returns.item.Style":"Style","returns.return_methods.store.features[3].feature":"To return items to our store, please remember to bring the invoice you received with your items.","returns.return_options.mail.mail_ups.store_link_text":"Find a UPS location","returns.validate.form.number.label":"Order Number","returns.instruction[1].description_printerless_mail_hermes":"A Evri store associate will scan your code and take care of your return package.","returns.step_1.returned_header":"","returns.return_methods.mail_ups.features[0].feature":"Drop off at any UPS location","returns.step_3.step_3_subheader_printerless_mail_ups":"We'll email your UPS Mobile Return Code when you submit your return.","returns.step_3.return_post_error_tooltip":"Unfortunately, we are unable to complete your return at this time. Please try again later or <a target='_blank' href='https://peninsulatrading.co' class='customer-service-link'>contact us<\/a> for help.","returns.instruction[1].locator_link_store":"https://peninsulatrading.co","returns.step_4.header":"You're all set!","returns.step_3.restocking_terms":"","returns.instruction[2].printerless_mail_collectplus":"Show your Mobile Return Code","returns.validate.form.zip.label":"Billing Zip Code","returns.step_3.confirm_button_text":"SUBMIT","returns.validate.form.number.aria_label":"Enter Your Order Number","returns.step_4.email_secondary_confirmation":"Thanks! We'll also send a copy of the return label to","returns.step_4.email_confirmation.printerless_mail_ups":"A confirmation email with your UPS Mobile Return Code has been sent to","returns.instruction[0].description_printerless_mail_ups":"Pack up your items in its original packaging and bring it to a <a href='https://www.ups.com/dropoff?loc=en_GB' target='_blank'>UPS store<\/a>. You can get your Mobile Return Code below or use the one sent to your email.","returns.step_1.header_msg1.sub_msg":"These items from your order $orderNumber can be returned within 30 days after the ship date. Please note - if you are returning more than 1 box, please start a new return per box.","returns.step_3.return_method_label":"Return Method:","returns.step_3.step_3_header":"Review your return.","returns.return_methods.mail_ups.store_link":"https://www.ups.com/dropoff","returns.step_2.header":"How would you like to return it?","returns.instruction[0].description_mail_ups":"If you\u2019re unable to print, bring the email to a UPS store for assistance.","returns.return_options.mail.multi_fee_label":"Price Varies","returns.step_3.mail_ups":"Drop off at UPS","returns.step_3.blind_item_disclaimer":"** You will receive a separate email detailing this item's return value and a store credit for that amount.","returns.return_methods.mail_ups.features[2].feature":"If your item(s) is eligible for free return shipping, this fee will be manually adjusted when your return is processed.","returns.instruction[0].button_printerless_mail_ups":"GET MOBILE RETURN CODE","returns.step_1.initiated_returns_header":"Pending return(s):","returns.return_options.printerless_mail.printerless_mail_ups.store_link_text":"Find a UPS location","returns.step_1.header_msg4.sub_msg":"","returns.instruction[1].printerless_mail_ups":"Show your Mobile Return Code","returns.validate.order_info_error_text":"We don't seem to recognise that order number or email address. Please double-check and try again.","returns.instruction[2].button_printerless_mail_collectplus":"GET MOBILE RETURN CODE","returns.validate.form.email.label":"Email","returns.item.category_label":"Category: ","returns.step_1.sidepanel_next":"DONE","returns.step_1.header_msg7.main_msg":"There are no eligible item(s) to return from order $orderNumber.","returns.validate.form.email.aria_label":"Enter Your Email","returns.validate.toggle_view_gift_title":"Not returning a gift?","returns.return_options.mail.title":"Ship It Back with UPS","returns.step_2.sidepanel_address_validation_error":"Address Not Found. Please enter a valid address.","returns.return_methods.mail_ups.description":"","returns.step_1.sidepanel_additional_items":"RETURN ADDITIONAL ITEM","returns.validate.invalid_zip_tooltip_text":"","returns.return_options.printerless_mail.title":"Drop Off at UPS","returns.return_options.mail.mail_ups.title":"Ship It Back with UPS","returns.validate.form.zip.gift_aria_label":"Enter Your Shipping Zip Code","returns.instruction[0].button_mail_ups":"PRINT RETURN LABEL","returns.instruction[2].description_mail_ups":"Drop off your package at a <a href='https://www.ups.com/dropoff' target='_blank'>UPS location<\/a> near you. Once it ships, use the link in your confirmation email to track its progress.","returns.step_3.ship_by_terms":"","returns.step_2.sidepanel_address":"Done","returns.validate.restricted.order.source":"Sorry, but we\u2019re unable to process online returns from your location. We have received your return request and a member of our Client Services team will provide you with a return label within 1 business day.","returns.validate.toggle_view_link_text":"Start a gift return","returns.validate.background_image_link":"https://assets.narvar.com/retailers/bowerswilkins/RETURNS_DESKTOP_20231129165883.jpg","returns.step_3.tax_label":"Tax","returns.validate.return_policy_link_text":"Our Returns Policy","returns.return_options.mail.mail_ups.store_link":"https://www.ups.com/dropoff","returns.step_1.sidepanel_product.return":"Return","returns.validate.inv.oms.timeout":"Oops, let's try this again. Please resubmit your information. For assistance, call <a href='tel:+16505859550' class='customer-service-link'>+1(650)-585-9550<\/a>.","returns.step_2.subheader":"Please choose from these return methods:","returns.instruction[0].printerless_mail_collectplus":"Pack up your items in its original packaging and bring it to a <a href='https://www.yodel.co.uk/store-locator' target='_blank'>Yodel store<\/a>. You can get your Mobile Return Code below or use the one sent to your email.","returns.instruction[0].printerless_mail_royalmail":"Pack up your items in its original packaging and bring it to a <a href='https://www.royalmail.com/services-near-you#/' target='_blank'>Royal Mail store<\/a>. You can get your Mobile Return Code below or use the one sent to your email.","returns.instruction[1].printerless_mail_hermes":"Show your Mobile Return Code","returns.step_3.refund_label":"Prefer a Gift Card?","returns.step_1.returning_header":"","returns.step_4.return_instructions_header":"Here's how to get your item(s) back to us:","returns.step_2.sidepanel_next":"Done","returns.step_1.sidepanel_additional_comments":"Additional comments (optional):","returns.step_1.next_button":"Next","returns.item.size_label":"Size","returns.step_1.header_msg3.sub_msg":"","returns.step_4.email_secondary_confirmation.printerless_mail_ups":"Thanks! We'll also send a copy of the email to","returns.step_3.drop_off_details.title":"Drop-Off Details","returns.step_3.drop_off_details.labels.address":"Address","returns.step_1.header_msg3.main_msg":"There are no eligible item(s) to return from order $orderNumber.","returns.step_1.sidepanel_comments_description":"Please tell us in 1 or 2 sentences why you would like to return this item.","returns.validate.button_text":"NEXT","returns.step_3.return_by_terms":"","returns.step_1.scanned_returns_header":"Requested return(s):","returns.step_1.sidepanel_additional_comments_mandatory":"Reason for return (required):","returns.step_1.na_returns_header":"Not eligible for return:","returns.instruction[0].mail_ups":"Print your shipping label","returns.return_options.printerless_mail.subtitle":"No printing needed","returns.step_1.sidepanel_title":"TELL US ABOUT YOUR RETURN","returns.step_1.header_msg6.sub_msg":"These items from your order $orderNumber can be returned within 30 days after the ship date. Please note - if you are returning more than 1 box, please start a new return per box.","returns.landing.help_text":"NEED HELP","returns.step_3.refund_disclaimer_gift":"** A gift card will be issued to the recipient for the amount of the returned merchandise.<\/br><a target='_blank' class='underlined-link' href='https://peninsulatrading.co'> Learn more about gift returns<\/a>","returns.instruction[2].printerless_mail_hermes":"Show your Mobile Return Code","returns.step_3.estimated_refund_gift_label":"Estimated Refund by Gift Card*","returns.step_1.header_msg2.sub_msg":"These items from your order $orderNumber can be returned within 30 days after the ship date. Please note - if you are returning more than 1 box, please start a new return per box.","returns.step_1.initiated_returns_tracking_number_label":"","returns.validate.restricted.country":"Sorry, but we're unable to process online returns from your location. Please contact our <a target='_blank' href='https://peninsulatrading.co' class='customer-service-link'>Customer Service<\/a> team for details and additional assistance.","returns.step_1.header_msg4.main_msg":"There are no eligible item(s) to return from order $orderNumber.","returns.return_methods.mail_ups.features[1].feature":"Track your return easily online","returns.validate.restricted.canada.source":"Please contact us to help you complete this return. Call +1(650)-585-9550 or e-mail <a target='_blank' class='customer-service-link' href='https://peninsulatrading.co'>Customer Service.<\/a>","returns.validate.return_policy_link":"https://www.bowerswilkins.com/en-gb/return-policy.html","returns.validate.help_tooltip_description":"Your order number can be found on your order confirmation email and starts with BWGB followed by 8 digits.","returns.step_3.printerless_mail_ups":"UPS Mobile Return Code","returns.step_2.sidepanel_title":"Your Shipping Address","returns.instruction[2].description_printerless_mail_royalmail-is":"A Royal Mail store associate will scan your code and take care of your return package.","returns.validate.button_gift_text":"NEXT","returns.step_1.return_eligibility_only_header":"This item is eligible for return only.","returns.instruction[1].description_printerless_mail_ups":"A UPS store associate will scan your code and take care of your return package.","returns.step_1.header_msg5.sub_msg":"These items from your order $orderNumber can be returned within 30 days after the ship date. Please note - if you are returning more than 1 box, please start a new return per box.","returns.validate.footer.privacy_policy":"Privacy Policy","returns.step_3.drop_off_details.labels.location":"Location","returns.step_1.sidepanel_tell_us_more":"Can you tell us more?","returns.step_3.drop_off_details.buttons.edit":"Edit","returns.validate.loading_message":"Retrieving your order details.","returns.validate.form.zip.aria_label":"Enter Your Billing Zip Code","returns.step_1.sidepanel_question":"Why do you want to return this item?","returns.validate.login_sidebar_subtitle":"","returns.general.to_be_determined":"","returns.instruction[1].locator_link_text_store":"Find a store near you","returns.item.qty_label":"Quantity: ","returns.instruction[1].mail_ups":"Pack up your return","returns.return_options.printerless_mail.instructions":"Which shipping service would you like to use?","returns.step_3.subtotal_label":"Subtotal","returns.step_1.header_msg6.main_msg":"What would you like to return?","returns.instruction[2].description_printerless_mail_royalmail":"A Royal Mail store associate will scan your code and take care of your return package.","returns.step_1.past_date_header":"There are no eligible item(s) to return from order $orderNumber.","returns.instruction[2].printerless_mail_royalmail":"Show your Mobile Return Code","returns.validate.allowed.country":"International orders cannot be returned.","returns.step_1.add_blind_return_link_text":"Add Item","returns.step_1.add_blind_return_header":"","returns.step_4.email_secondary_link":"Send to another email address","returns.item.reason_label":"Return Reason: ","returns.general.free_label":"FREE","returns.validate.help_tooltip_title":"Need help finding your order number?","returns.step_1.sidepanel_returns_button":"RETURN THIS ITEM","returns.validate.login_sidebar_gift_title":"Gift Returns","returns.step_1.reprint_label_btn":"Reprint Shipping Label","returns.instruction[1].dropoff_location.printerless_mail_ups":"Drop off your return at:","returns.return_methods.mail_ups.store_link_text":"Find a UPS drop-off location","returns.return_options.mail.description":"Send your package back to us.","returns.instruction[2].button_printerless_mail_hermes":"GET MOBILE RETURN CODE","returns.instruction[2].button_printerless_mail_royalmail":"GET MOBILE RETURN CODE","returns.instruction[0].description_printerless_mail_royalmail":"","returns.instruction[1].description_printerless_mail_royalmail-is":"","returns.step_1.header_msg1.main_msg":"What would you like to return?","returns.item.Color":"Color","returns.instruction[0].description_printerless_mail_hermes":"Pack up your items in its original packaging and bring it to a <a href='https://www.evri.com/' target='_blank'>Evri store<\/a>. You can get your Mobile Return Code below or use the one sent to your email.","returns.step_1.not_eligible_header":"","returns.landing.help_url":"https://support-uk.bowerswilkins.com/app/ask_general","returns.instruction[2].button_printerless_mail_royalmail-is":"GET MOBILE RETURN CODE","returns.item.quantity":"Quantity","returns.instruction[0].printerless_mail_royalmail-is":"Pack up your items in its original packaging and bring it to a <a href='https://www.royalmail.com/services-near-you#/' target='_blank'>Royal Mail store<\/a>. You can get your Mobile Return Code below or use the one sent to your email.","returns.return_options.printerless_mail.<METHOD_KEY>.title":"Drop Off at UPS","returns.step_4.email_secondary_send_button":"SEND","returns.return_options.printerless_mail.printerless_mail_ups.description":"Show the return code at a convenient location and they'll print the label for you.","returns.return_methods.mail_ups.disclaimer":"","returns.instruction[2].mail_ups":"Ship it back to us","returns.step_1.sidepanel_return_quantity":"How many would you like to return?","returns.validate.toggle_view_title":"Returning a gift?","returns.instruction[2].dropoff_location.mail_ups":"Drop off your return at:","returns.step_3.refund_disclaimer":"* This is an estimate. Actual refund amount is subject to applied discounts, tax, shipping costs, and item condition.","returns.step_1.sidepanel_product_choice":"Would you like to return or exchange this?","returns.validate.toggle_view_link_gift_text":"Start a return","returns.instruction[1].printerless_mail_royalmail-is":"Bring your return to a Royal Mail store","returns.step_1.header_msg7.sub_msg":"","returns.step_1.header_msg2.main_msg":"What would you like to return?","returns.step_3.gift_box_placeholder":"Email Address","returns.item.final_sale_message":"Final sale items cannot be returned or exchanged. $returnByDate, was the last date to return this item.","returns.item.clearance_sale":"This is a clearance item","returns.step_1.cancel_return_btn":"Cancel Return","returns.validate.background_image_link_mobile":"https://assets.narvar.com/retailers/bowerswilkins/RETURNS_MOBILE_20231129165873.jpg","returns.step_3.estimated_refund_label":"Estimated Refund*","returns.return_options.printerless_mail.printerless_mail_ups.title":"Drop Off at UPS","returns.general.skip_to_content":"Skip to Content","returns.instruction[1].description_mail_ups":"Place your item(s) AND the packing slip inside a sturdy container, like the one your merchandise came in. Mark out any older addresses and barcodes. Tape up your package and affix your shipping label to the outside.","returns.validate.validate_title":"Please Wait","returns.instruction[1].description_printerless_mail_royalmail":"","returns.validate.form.zip.gift_label":"Shipping Zip Code","returns.item.price_label":"Price: ","returns.validate.login_sidebar_title":"Returns","returns.step_3.return_credit_label":"Return Credit","returns.instruction[1].printerless_mail_collectplus":"Bring your return to a Yodel store","returns.step_3.shipping_address":"Shipping address: ","returns.step_1.next_button.disabled.error":"","returns.step_4.warehouse_address":"Ship your package to this address:","returns.instruction[1].description_printerless_mail_collectplus":"","returns.instruction[2].description_printerless_mail_collectplus":"A Yodel store associate will scan your code and take care of your return package.","returns.step_1.cancel_return_error_tooltip":"Our system is offline for maintenance, please try again later or <a target='_blank' href='https://peninsulatrading.co' class='customer-service-link'>contact us<\/a> for help.","returns.instruction[0].description_printerless_mail_collectplus":"","returns.step_1.header_msg5.main_msg":"What would you like to return?","returns.instruction[0].printerless_mail_ups":"Bring your return to a UPS store","returns.instruction[0].printerless_mail_hermes":"Bring your return to a Evri store"}; var requestUuid = '67c11cd5d04845aeb22475aa517b98de'; var returnsSettings = {"returns":{"sidebar_comments":{"returns":{"comments_count":100}},"itemLimit":1,"display_order_tooltip":true,"uiVersion":"2.5","locale":{"default_readable_locale":"English (GB)","default":"en_GB","supported_locales":[{"locale_code":"de_DE","readable_locale":"German (DE)","language":"","isCurrentLocale":false},{"locale_code":"en_CA","readable_locale":"English (CA)","language":"","isCurrentLocale":false},{"locale_code":"en_GB","readable_locale":"English (GB)","language":"","isCurrentLocale":false},{"locale_code":"en_NL","readable_locale":"English (NL)","language":"","isCurrentLocale":false},{"locale_code":"en_US","readable_locale":"English (US)","language":"","isCurrentLocale":false},{"locale_code":"fr_CA","readable_locale":"French (CA)","language":"","isCurrentLocale":false}],"enabled":true},"api_version":3,"ineligible_reasons":{},"enableDisabledBtnError":false,"headerStyle":"CenterMenuLeftLogo","css_src":"https://assets.narvar.com/retailers/bowerswilkins/style11_20220308084201_20221115075055.css","displayEligibilityMsg":false,"specialHandlingRestrictions":{"itemLimit":1,"qtyPerItemLimit":1},"showInitiatedReturnsTrackingNumber":false,"returnOptions":{"consolidation_options":"NONE","methods":{"mail_ups":{"store_locator_radius":100,"store_locator_query_params":[{"value":["ups"],"key":"carriers"},{"value":["dropoff"],"key":"supportedactions"}],"disable_email":false,"id":"mail","get_address":false,"store_locator":true,"placeholder_location":true}},"useLocationJS":true,"authToken":"c6920de95bd526c206dbe2ad9f5c202ad2502415622be657af539e2e77dade66","options":[{"displayMethods":true,"methods":["mail_ups"],"id":"mail"}],"availableOptionsApi":true,"enabled":true},"return_methods":[{"return_method":"mail","disable_email":false,"description":"returns.return_methods.mail_ups.description","get_address":false,"title":"returns.return_methods.mail_ups.title","enabled":true,"features":[{"feature":"returns.return_methods.mail_ups.features[0].feature"},{"feature":"returns.return_methods.mail_ups.features[1].feature"}],"default":true,"carrier":"ups","store_link_text":"returns.return_methods.mail_ups.store_link_text","shipping_method":"","checkShipToAddress":false,"store_link":"returns.return_methods.mail_ups.store_link","id":"mail","disclaimer":"returns.return_methods.mail_ups.disclaimer"}],"disableItemCancel":true,"validation":{"return_type":"regular_returns","custom_class_names":"btn btn-primary btn-lg btn-block","ineligible_states":[],"name":"myOrder","model":"order","multi_order":false,"zip_validation_enabled":false,"input_controls":[[{"css":"100","enableOn":"","is_required":true,"name":"number","id":"number","type":"text"}],[{"css":"100","enableOn":"","is_required":true,"name":"email","id":"email","type":"email"}]]},"display_help":true}}; var secureMode = false; var LASSEN_URL = 'https://lassen.narvar.com'; var NARVARJS_URL = 'https://js.narvar.com'; var pickupsEnabled = true; var pickupsPolicyCheckboxEnabled = false; var pickupsModalVersion = 'v1'; var pickupsEnableCTA = true; var accessToken = ''; var locationTagSettings = '{"methods":{"style":{"backgroundColor":"#F6F6F6","color":"#000000","fontWeight":"400","lineHeight":"16px","borderColor":"#999999","borderWidth":"1px","borderStyle":"solid","borderRadius":"2px","padding":"0.1rem 0.4rem"},"content":{"mail":"Box & Label Required","printerless_mail":"Box Required, No Label","boxless":"No Box or Label Required","locker_dropoff":"Return Locker - No Box or Label Required"}}}'; var customerProfileEnabled = false; var returnsMultiOrderEnabled = false; var assistUnificationEnabled = false; var itemsLayout = 'item_view'; try { var sublimeNarvarAppCta = 'null'; } catch (e) { console.error(e); var sublimeNarvarAppCta = '{}'; } </script> </head> <body ng-controller="MainController"> <skip-content></skip-content> <not-available ng-if="isRetailerDisabled"></not-available>  <div ng-if="!isRetailerDisabled" id="main-returns-container" class="{{ pageClass }} main-new-returns">  <div id="top"></div> <onboarding-banner ng-if="isOnboardingPreview"></onboarding-banner> <header-new></header-new> <hamburger-menu></hamburger-menu> <span class="sr-only" id="live-announcer" aria-live="polite"></span>  <div class="new-returns-container" ng-view role="main" id="main"></div> <help-section ng-if="displayHelp"></help-section>  <div class="clearfix visible-xs"></div> </div>  <noscript>This Website uses the latest in JavaScript technologies. Please enable JavaScript and update your browser to the latest version if you are able to read this message.</noscript>  <script> var localeFile = function() { 'use strict'; angular.module("ngLocale", [], ["$provide", function($provide) { var PLURAL_CATEGORY = {ZERO: "zero", ONE: "one", TWO: "two", FEW: "few", MANY: "many", OTHER: "other"}; function getDecimals(n) { n = n + ''; var i = n.indexOf('.'); return (i == -1) ? 0 : n.length - i - 1; } function getVF(n, opt_precision) { var v = opt_precision; if (undefined === v) { v = Math.min(getDecimals(n), 3); } var base = Math.pow(10, v); var f = ((n * base) | 0) % base; return {v: v, f: f}; } $provide.value("$locale", { "DATETIME_FORMATS": { "AMPMS": [ "am", "pm" ], "DAY": [ "Sunday", "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday" ], "ERANAMES": [ "Before Christ", "Anno Domini" ], "ERAS": [ "BC", "AD" ], "FIRSTDAYOFWEEK": 0, "MONTH": [ "January", "February", "March", "April", "May", "June", "July", "August", "September", "October", "November", "December" ], "SHORTDAY": [ "Sun", "Mon", "Tue", "Wed", "Thu", "Fri", "Sat" ], "SHORTMONTH": [ "Jan", "Feb", "Mar", "Apr", "May", "Jun", "Jul", "Aug", "Sep", "Oct", "Nov", "Dec" ], "STANDALONEMONTH": [ "January", "February", "March", "April", "May", "June", "July", "August", "September", "October", "November", "December" ], "WEEKENDRANGE": [ 5, 6 ], "fullDate": "EEEE, d MMMM y", "longDate": "d MMMM y", "medium": "d MMM y HH:mm:ss", "mediumDate": "d MMM y", "mediumTime": "HH:mm:ss", "short": "dd/MM/y HH:mm", "shortDate": "dd/MM/y", "shortTime": "HH:mm" }, "NUMBER_FORMATS": { "CURRENCY_SYM": "\u00a3", "DECIMAL_SEP": ".", "GROUP_SEP": ",", "PATTERNS": [ { "gSize": 3, "lgSize": 3, "maxFrac": 3, "minFrac": 0, "minInt": 1, "negPre": "-", "negSuf": "", "posPre": "", "posSuf": "" }, { "gSize": 3, "lgSize": 3, "maxFrac": 2, "minFrac": 2, "minInt": 1, "negPre": "-\u00a4", "negSuf": "", "posPre": "\u00a4", "posSuf": "" } ] }, "id": "en-gb", "localeID": "en_GB", "pluralCat": function(n, opt_precision) { var i = n | 0; var vf = getVF(n, opt_precision); if (i == 1 && vf.v == 0) { return PLURAL_CATEGORY.ONE; } return PLURAL_CATEGORY.OTHER;} }); }]); } </script> <script> const jsBundles = '/r2/main.a02f37a7812b74903554.js?a02f37a7812b74903554,/r2/hosted.a02f37a7812b74903554.js?a02f37a7812b74903554'.split(','); const cssBundles = '/r2/main.a3364879c3d98bfa3f1d.css?a02f37a7812b74903554'.split(','); const hosted = window.returnsSettings && window.returnsSettings.returns && window.returnsSettings.returns.useHeadlessReturns; const appScript = document.createElement("script"); appScript.type = "text/javascript"; if (hosted) { appScript.src = jsBundles.find(e => e.includes("hosted")); document.body.appendChild(appScript); } else { appScript.src = jsBundles.find(e => e.includes("main")); document.body.appendChild(appScript); const appStyle = document.createElement("link"); appStyle.href = cssBundles.find(e => e.includes("main")); appStyle.rel = "stylesheet"; document.head.prepend(appStyle); const cssSrc = (window.returnsSettings && window.returnsSettings.returns && window.returnsSettings.returns.css_src) || (window.returnsSettings && window.returnsSettings.repairs && window.returnsSettings.repairs.css_src) || ''; if (cssSrc) { const retailerStyles = document.createElement('link'); retailerStyles.setAttribute('rel', 'stylesheet'); retailerStyles.setAttribute('type', 'text/css'); retailerStyles.setAttribute('href', cssSrc); document.head.appendChild(retailerStyles); } } </script> </body> </html>