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style="margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--xx-large);padding-bottom:var(--wp--preset--spacing--xx-large)"><div class="wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained"><h1 class="wp-block-post-title has-secondary-font-family">Refund Policy</h1></div><div class="entry-content alignwide wp-block-post-content has-global-padding is-layout-constrained wp-block-post-content-is-layout-constrained"><h5 class="wp-block-heading" id="h-we-firmly-believe-in-and-stand-behind-our-products-100-but-we-understand-that-they-cannot-work-for-everyone-all-of-the-time-if-you-would-like-to-request-a-refund-please-open-a-pre-sales-and-account-services-support-ticket">We firmly believe in and stand behind our products 100%, but we understand that they cannot work for everyone all of the time. If you would like to request a refund, <a href="https://noptin.com/contact/">please get in touch</a>.</h5><p>When requesting a refund, we respectfully ask that you meet the following refund policy conditions:</p><ul class="wp-block-list"><li>You are within the聽<strong>first 30 days of the original purchase</strong>聽of a yearly or lifetime subscription.<ul class="wp-block-list"><li>We cannot grant refunds after the first 30 days of the original purchase.</li></ul></li><li>You are within聽<strong>30 days on a yearly auto-renewal</strong>.<ul class="wp-block-list"><li>We will send you an email聽<strong>1 week</strong>聽prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.</li></ul></li><li>You’re a new customer. We do not offer refunds to customers who’ve purchased Noptin before because you already know what you’re buying and what to expect.</li></ul><p><strong>Eligible Reasons for Refund Requests</strong></p><ul class="wp-block-list"><li>Your reason for requesting a refund is one of the following:<ul class="wp-block-list"><li>You have purchased the plugin/subscription, and after installing and testing the plugin, have found that it will not work for your business or required setup.</li><li>You have an issue that we are unable to resolve which makes the system unusable. We may ask you questions regarding the nature of your refund request so we can improve the plugin in the future.<ul class="wp-block-list"><li>If your issue(s) comes from not being able to install the plugin through wp-admin or (s)FTP or you cannot get the plugin to perform its basic functions, we will happily consider your refund request.</li></ul></li><li>You have contacted our support team and allowed us to attempt to resolve your issue(s) or have explained why the plugin will not work for you.<ul class="wp-block-list"><li>Please note, technical issues caused by 3rd party plugins, themes, or other software will not provide grounds for a refund.</li></ul></li><li>You agree to deactivate and uninstall the plugin from your site if a refund is granted.</li></ul></li></ul><p>Refunds will be offered at our sole discretion. By purchasing plugin(s) from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions. 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method="post" novalidate ><div class="noptin-form-header no-image"><div class="noptin-form-header-text"><div style="color: #fafafa;font-size: 30px; font-weight: 700; line-height: 1.5;" class="noptin-form-heading">Custom CSS Slide Example</div></div></div><div class="noptin-form-footer"><div class="noptin-form-fields"><div class="noptin-form-field-wrapper noptin-form-field-email noptin-optin-field-wrapper noptin-optin-field-email" id="noptin-form-5__field-email--wrapper" ><div class="noptin-field-email"> <label class="noptin-label" for="noptin-form-5__field-email">Email Address</label> <input name="noptin_fields[email]" id="noptin-form-5__field-email" type="email" value="" class="noptin-text noptin-form-field noptin-form-field__has-no-placeholder" placeholder="Email Address" /></div></div><div class="noptin-form-field-wrapper noptin-form-field-submit noptin-optin-field-wrapper noptin-optin-field-submit" > <input type="submit" id="noptin-form-5__submit" class="noptin-form-submit btn button btn-primary button-primary wp-element-button" name="noptin-submit" value="Sign Up" style="background-color: #fafafa;color: #ff5722;" /></div></div><div class="noptin-form-notice noptin-response" role="alert"></div></div> <input type="hidden" name="noptin_element_id" value="5" /><input type="hidden" name="source" value="203" /><input type="hidden" name="form_action" value="subscribe" /><input type="hidden" name="noptin-config" value="kQYhLloousbFMIahvlr6_A--" /><input type="hidden" name="noptin_form_id" value="203" /></form> <button class="noptin-popup__close" type="button" data-a11y-dialog-hide aria-label="Close dialog" aria-controls="noptin-form-5__wrapper" > <span aria-hidden="true">×</span> </button></div></div></div><div id="noptin-form-6__wrapper" class="noptin-optin-main-wrapper noptin-form-id-202 noptin-popup-main-wrapper" aria-hidden="true" tabindex="-1" aria-labelledby="noptin-form-6__title" style="--noptin-background-color: #ffeb3b; --noptin-border-color: #f9a825; 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class="noptin-form-field-wrapper noptin-form-field-email noptin-optin-field-wrapper noptin-optin-field-email" id="noptin-form-6__field-email--wrapper" ><div class="noptin-field-email"> <label class="noptin-label" for="noptin-form-6__field-email">Email Address</label> <input name="noptin_fields[email]" id="noptin-form-6__field-email" type="email" value="" class="noptin-text noptin-form-field noptin-form-field__has-no-placeholder" placeholder="Email Address" /></div></div><div class="noptin-form-field-wrapper noptin-form-field-submit noptin-optin-field-wrapper noptin-optin-field-submit" > <input type="submit" id="noptin-form-6__submit" class="noptin-form-submit btn button btn-primary button-primary wp-element-button" name="noptin-submit" value="Sign Up" style="background-color: #191919;color: #ffeb3b;" /></div></div><div class="noptin-form-notice noptin-response" role="alert"></div></div> <input type="hidden" name="noptin_element_id" value="6" /><input type="hidden" name="source" value="202" /><input type="hidden" name="form_action" value="subscribe" /><input type="hidden" name="noptin-config" value="zjSeI6CFUDo9wBk9ilw_gA--" /><input type="hidden" name="noptin_form_id" value="202" /></form> <button class="noptin-popup__close" type="button" data-a11y-dialog-hide aria-label="Close dialog" aria-controls="noptin-form-6__wrapper" > <span aria-hidden="true">×</span> </button></div></div></div><div id="noptin-form-7__wrapper" class="noptin-optin-main-wrapper noptin-form-id-201 noptin-popup-main-wrapper" aria-hidden="true" tabindex="-1" aria-labelledby="noptin-form-7__title" style="--noptin-background-color: #4CAF50; --noptin-border-color: #2e7d32; --noptin-button-color: #fafafa; --noptin-button-text-color: #4CAF50; --noptin-title-color: #fafafa; --noptin-description-color: #fafafa; --noptin-prefix-color: #313131; --noptin-note-color: #fafafa;" ><div class="noptin-popup__overlay" data-a11y-dialog-hide></div><div class="noptin-popup__container"><div style="max-width:520px; min-height:280px;border-style: solid; border-radius: 0px; border-width: 4px; border-color: #2e7d32;" class="noptin-optin-form-wrapper no-image" data-trigger="after_click" data-hide-seconds="604800000" data-value="#customCSSExampleDefaultAnimation" ><form id="noptin-form-7" class="noptin-optin-form noptin-form-single-line noptin-label-hide" method="post" novalidate ><div class="noptin-form-header no-image"><div class="noptin-form-header-text"><div style="color: #fafafa;font-size: 30px; font-weight: 700; line-height: 1.5;" class="noptin-form-heading">Default Animation</div></div></div><div class="noptin-form-footer"><div class="noptin-form-fields"><div class="noptin-form-field-wrapper noptin-form-field-email noptin-optin-field-wrapper noptin-optin-field-email" id="noptin-form-7__field-email--wrapper" ><div class="noptin-field-email"> <label class="noptin-label" for="noptin-form-7__field-email">Email Address</label> <input name="noptin_fields[email]" id="noptin-form-7__field-email" type="email" value="" class="noptin-text noptin-form-field noptin-form-field__has-no-placeholder" placeholder="Email Address" /></div></div><div class="noptin-form-field-wrapper noptin-form-field-submit noptin-optin-field-wrapper noptin-optin-field-submit" > <input type="submit" id="noptin-form-7__submit" class="noptin-form-submit btn button btn-primary button-primary wp-element-button" name="noptin-submit" value="Sign Up" style="background-color: #fafafa;color: #4CAF50;" /></div></div><div class="noptin-form-notice noptin-response" role="alert"></div></div> <input type="hidden" name="noptin_element_id" value="7" /><input type="hidden" name="source" value="201" /><input type="hidden" name="form_action" value="subscribe" /><input type="hidden" name="noptin-config" value="mJ1MRwUGTKYUctRmUHBxjQ--" /><input type="hidden" name="noptin_form_id" value="201" /></form> <button class="noptin-popup__close" type="button" data-a11y-dialog-hide aria-label="Close 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