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smarter and better."/><meta name="author" content="Amazon Staff "/><meta name="category" content="Workplace"/><meta name="parsley-tags" content="Delivering the Future, Workplace Experience Team, Fulfillment center, Amazon Robotics , Upskilling, Employees, Working at Amazon, Innovation Prime Air and Robotics Team"/><meta name="brightspot.contentId" content="00000192-3038-df23-af9e-fd7c75850000"/><meta name="featureFlags" content="{"redesign":false}"/><link rel="canonical" href="https://www.aboutamazon.com/news/workplace/amazon-maintenance-manager-robots-safety-efficiency-upskilling"/><link rel="alternate" hrefLang="en-US" href="https://www.aboutamazon.com/news/workplace/amazon-maintenance-manager-robots-safety-efficiency-upskilling"/><meta property="og:title" content="I work with Amazon's robots every day. Here's how they make my work safer and easier."/><meta property="og:description" content="For Fidel Zapata, a maintenance manager at our fulfillment center in Nashville, Amazon’s latest advancements in robotics are helping him work smarter and better."/><meta property="og:image" content="https://assets.aboutamazon.com/dims4/default/2dbc5eb/2147483647/strip/true/crop/2000x1000+0+0/resize/1200x600!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F48%2Faa%2Fce8dc19440099571923066c64bb4%2Faa-oct2024-dtf-fidelrobot-standard-hero-v1-2000x1125.jpg"/><meta property="og:image:type" content="image/jpeg"/><meta property="og:image:width" content="1200"/><meta property="og:image:height" content="600"/><meta property="og:type" content="article"/><meta property="article:published_time" content="2024-10-10T12:00:00Z"/><meta property="article:author:name" content="Amazon Staff "/><meta name="twitter:card" content="summary_large_image"/><meta name="twitter:title" content="I work with Amazon's robots every day. 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0-.049-1.415 4.586 4.586 0 0 0-3.129-1.228z"></path><path d="M9.66 0a4.586 4.586 0 0 0-3.258 1.353 1 1 0 0 0 .006 1.414 1 1 0 0 0 1.414 0 2.585 2.585 0 0 1 1.838-.763h5.74a2.58 2.58 0 0 1 2.598 2.594 2.586 2.586 0 0 1-2.6 2.595H9.656a2.58 2.58 0 0 1-1.756-.687 1 1 0 0 0-1.412.055 1 1 0 0 0 .054 1.414 4.578 4.578 0 0 0 3.115 1.219H15.4a4.615 4.615 0 0 0 4.6-4.594 4.609 4.609 0 0 0-4.6-4.594H9.662z"></path></g></svg></div></button><span class="copyLink__message ">Copy Link</span></div></div></div></div></div><div class="article-header__content"><h1 style="font-family:var(--font-ember-serif)">I work with Amazon's robots every day. Here's how they make my work safer and easier.</h1><div class="article-header__content-author"><div class="article-header__author" data-testid="article-header__author"><p>Written by Amazon Staff </p></div></div></div></div></div></div></div><div class="ArticlePage-lead"><img alt="An employee who works with Amazon's robots" src="https://assets.aboutamazon.com/48/aa/ce8dc19440099571923066c64bb4/aa-oct2024-dtf-fidelrobot-standard-hero-v1-2000x1125.jpg" width="1240" height="698" loading="eager"/></div><div class="ArticlePage-wrapper ArticleType-article "><main class="ArticlePage-main "><article class="ArticlePage-mainContent"><div class="ArticlePage-subHeadline">For Fidel Zapata, a maintenance manager at our fulfillment center in Nashville, Amazon’s latest advancements in robotics are helping him work smarter and better.</div><div class="ArticlePage-articleBody articleBody"><article><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">I’m Fidel Zapata, and I’ve been working with robots at Amazon’s fulfillment center in Nashville, Tennessee, for five years. It’s been exciting to see the new and unexpected ways </span><a target="_self" href="https://www.aboutamazon.com/news/operations/10-years-of-amazon-robotics-how-robots-help-sort-packages-move-product-and-improve-safety"><span class="text ">robotics can be incorporated into every facet of our job</span></a><span class="text "> to make things safer and more efficient. I’ve also experienced firsthand how Amazon’s robotics can open up amazing career development paths that allow people to rapidly advance their skills and responsibilities.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-promo"><div class="related-content is-aside" data-testid="RelatedContent"><div class="related-content__container"><div class="related-content__img"><a href="https://www.aboutamazon.com/news/workplace/amazon-mit-study-employees-robotics-ai"><img alt="An Amazon employee wears a yellow safety vest and works on a robot." height="200" role="" src="https://assets.aboutamazon.com/dims4/default/8877a52/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F46%2Fce%2F3525d5044e458a3688913662a476%2Faa-oct2024-dtf-mitstudy-standard-hero-v1-2000x1125.jpg" width="300" class=""/></a></div><div class="related-content__content"><a href="https://www.aboutamazon.com/news/workplace/amazon-mit-study-employees-robotics-ai"><h2 style="font-family:var(--font-ember)" class="related-content__title">Employees believe that robotics and AI offer safety, productivity, and career benefits in new MIT Study</h2></a><p>60% of employees who work with robotics and AI expect positive impacts on their productivity, job satisfaction, and safety.</p><a href="https://www.aboutamazon.com/news/workplace/amazon-mit-study-employees-robotics-ai" class="related-content__link">Read more<div data-testid="icon-ChevronRightButton"><svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" fill="none" viewBox="0 0 26 26"><circle cx="13" cy="13" r="12" stroke="#707379"></circle><path stroke="#232F3E" d="M11.727 16.584l3.857-3.857-3.857-3.857"></path></svg></div></a></div></div></div></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">I started at Amazon as a reliability program manager and relocated from Texas after meeting my wife in Nashville. Once I got to Amazon, I took advantage of </span><a target="_self" href="https://www.aboutamazon.com/news/workplace/career-choice-free-education-for-amazon-employees"><span class="text ">training and opportunities</span></a><span class="text "> to move up to a maintenance manager position over the past few years. I was actually part of the original maintenance team that launched the Nashville site, working to set up the restricted robotics floor, installing predictive maintenance tools and sensors, and all those things that keep the location’s robots running.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">During the preparation for launch, I was able to travel to various sites across our operations network and benchmark best practices while learning from leaders at Amazon. Growing my network and learning from others has been one of my favorite memories here. Launching our site in Nashville was an amazing experience that prepared me to work with new technologies—an area that is always expanding in Amazon.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-image"><div class="image "><img alt="Amazon employee walks alongside an autonomous mobile robot" height="431" role="" src="https://assets.aboutamazon.com/dims4/default/c3f1234/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fcf%2F97%2F4aed209f4cc2b38304ca89f7ac3c%2Fabout-amazon-inline-inline002-aboutamazon-mqy1-proteus-amazon-mqy1-091124-ls-231-copy-5464x3073.jpg" width="767" class=""/><span class="image-caption "></span></div></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">I spend most of my day </span><a target="_self" href="https://www.aboutamazon.com/news/operations/how-amazon-deploys-robots-in-its-operations-facilities"><span class="text ">working with robots</span></a><span class="text "> and leading my team, focusing on making things run as smoothly as possible with our robots and how they support our employees every step of the way as we work to get orders out the door. One of the coolest things about our Nashville center where I work is the outbound dock, which completely reimagines how this area of the site operates.</span><br/></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-heading2"><h2 style="font-weight:600;font-family:var(--font-ember)" class="contentHeading">An array of robots</h2></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">Here are a few main robot systems we use. The first are the </span><a target="_self" href="https://www.aboutamazon.com/news/operations/amazon-hercules-robot"><span class="text ">Hercules</span></a><span class="text "> and </span><a target="_blank" href="https://www.amazon.science/latest-news/amazon-robotics-autonomous-drive-units-hercules-pegasus-xanthus-xbot"><span class="text ">Pegasus</span></a><span class="text "> drives, which bring inventory directly to employees and help transport sorted customer orders once they are ready to be shipped.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-image"><div class="image "><img alt="A robot moving stacks of packages at a fulfillment center" height="431" role="" src="https://assets.aboutamazon.com/dims4/default/3ab2252/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F75%2Fe3%2Fb143c8874247a7726c4756982b64%2Fabout-amazon-inline-msb8372-4242381-8498x4780.jpg" width="767" class=""/><span class="image-caption "></span></div></div></div><div class="contentContainer block"><div class="contentItem-role-image"><div class="image "><img alt="A close-up of Amazon's robots" height="431" role="" src="https://assets.aboutamazon.com/dims4/default/6c471bf/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F91%2F79%2Fe00aab164c08830eda3f426863d9%2Fabout-amazon-inline-inline005-amazon-mqy1-deliveringthefuture-fidelzapata-w1a3388-copy-3-7747x4358.jpg" width="767" class=""/><span class="image-caption "></span></div></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">The </span><a target="_blank" href="https://www.amazon.science/latest-news/amazon-robotics-see-robin-robot-arms-in-action"><span class="text ">Robin</span></a><span class="text "> and </span><a target="_blank" href="https://www.amazon.science/latest-news/how-a-universal-model-is-helping-one-generation-of-amazon-robots-train-the-next"><span class="text ">Cardinal</span></a><span class="text "> robotic arms grasp and move packages. Using this kind of technology really cuts down on the repetitive physical effort a person might experience, having to do that task without the assistance of a robot.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-image"><div class="image "><img alt="Amazon robotics arm Robin at fulfillment center" height="431" role="" src="https://assets.aboutamazon.com/dims4/default/9b489f3/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F81%2F0c%2F3e8458a4444d93d745204706bc0b%2Fabout-amazon-inline-inline006-amazon-deliveringthefuture-robotics2-w1a4446-copy-3-6884x3872.jpg" width="767" class=""/><span class="image-caption "></span></div></div></div><div class="contentContainer block"><div class="contentItem-role-image"><div class="image "><img alt="An Amazon robotic arm at a fulfillment center" height="431" role="" src="https://assets.aboutamazon.com/dims4/default/3d1aa2a/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F6b%2F7e%2F81a294754a8ca4b0a0ac05eb8a8f%2Fabout-amazon-inline-inline007-amazon-mqy1-deliveringthefuture-fidelzapata-dsc-0037-copy-2-4871x2740.jpg" width="767" class=""/><span class="image-caption "></span></div></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">Then there’s the </span><a target="_self" href="https://www.aboutamazon.com/news/operations/10-years-of-amazon-robotics-how-robots-help-sort-packages-move-product-and-improve-safety"><span class="text ">Proteus robot</span></a><span class="text ">, which is one of our newest and most advanced robots. Unlike the other robots that operate in a structured field, on a robotics floor that uses a specialized safety system and tech vests for a person to access, Proteus is actually able to sense humans and objects around them and move in open, unrestricted spaces. So, if you move within its radius, it will slow down and realize you’re there to make sure you don’t get in each other’s way.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-image"><div class="image "><img alt="An Amazon robot transporting a cart" height="431" role="" src="https://assets.aboutamazon.com/dims4/default/213b9ed/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F55%2F54%2Fe011b0b34641a00cca3793f276a8%2Fabout-amazon-inline-inline008-amazon-mqy1-deliveringthefuture-fidelzapata-amazon-mqy1-091124-ls-215-copy-2-8192x4608.jpg" width="767" class=""/><span class="image-caption "></span></div></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">Thanks to that, Proteus can move around the floor alongside employees, carrying packages to the outbound dock. Basically, Proteus moves carts of orders and takes it to the final destination within a fulfillment center. The technology behind it all is really amazing.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-image"><div class="image "><img alt="An Amazon employee at a fulfillment center, with robots parked toward the side." height="431" role="" src="https://assets.aboutamazon.com/dims4/default/02db7e5/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F97%2F71%2F80364bfe4a4f9ba4e1912e7598cb%2Fabout-amazon-inline-inline003-amazon-mqy1-deliveringthefuture-fidelzapata-amazon-mqy1-091124-ls-007-copy-8192x4608.jpg" width="767" class=""/><span class="image-caption "></span></div></div></div><div class="contentContainer block"><div class="contentItem-role-heading2"><h2 style="font-weight:600;font-family:var(--font-ember)" class="contentHeading"><b>How robots create more opportunities</b></h2></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">Having these robots working with employees doesn’t just make things more efficient, it also creates new roles and opportunities for more people to work in robotics maintenance. As this technology evolves, so does the need for skilled jobs to keep everything running smoothly. Instead of someone pushing and pulling a cart filled with packages, that person can be trained to maintain the robots that provide that help and support. It’s a really collaborative environment, seeing just how all the pieces and the people work together.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-promo"><div class="related-content is-aside" data-testid="RelatedContent"><div class="related-content__container"><div class="related-content__img"><a href="https://www.aboutamazon.com/news/operations/amazon-robotics-headquarters-tour-westborough-massachusetts"><img alt="An image of the process described above" height="200" role="" src="https://assets.aboutamazon.com/dims4/default/9546539/2147483647/strip/true/crop/1028x685+0+0/resize/300x200!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F5a%2Fcc%2F8d6a7f33416098a293b6e86be05c%2Fz9a2922-copy.jpg" width="300" class=""/></a></div><div class="related-content__content"><a href="https://www.aboutamazon.com/news/operations/amazon-robotics-headquarters-tour-westborough-massachusetts"><h2 style="font-family:var(--font-ember)" class="related-content__title">Inside Amazon’s robotics headquarters in Boston where robots are built and tested for fulfillment centers</h2></a><p>Get a rare peek inside the suburban Boston facility where Amazon builds and tests its robots.</p><a href="https://www.aboutamazon.com/news/operations/amazon-robotics-headquarters-tour-westborough-massachusetts" class="related-content__link">Read more<div data-testid="icon-ChevronRightButton"><svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" fill="none" viewBox="0 0 26 26"><circle cx="13" cy="13" r="12" stroke="#707379"></circle><path stroke="#232F3E" d="M11.727 16.584l3.857-3.857-3.857-3.857"></path></svg></div></a></div></div></div></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">My team and I work a lot on helping make the robots more efficient. This includes trying to anticipate repair parts that will be needed, watching for trends to identify why certain things are happening, and making small improvements every day to help things run more efficiently.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">Just figuring out all those little things—like monitoring power distribution, how the robots react, and the most efficient way to control the air system in a Cardinal arm—helps make everything work the best it can. There are so many lessons to learn along the way, and that’s been a really exciting part of my job.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-image"><div class="image "><img alt="An employee at a fulfillment center alongside a robot transporting a cart" height="431" role="" src="https://assets.aboutamazon.com/dims4/default/28ab269/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F6c%2Fdc%2Fd349e7a04de9bd41801300a4ceab%2Fabout-amazon-inline-inline009-amazon-mqy1-deliveringthefuture-fidelzapata-amazon-mqy1-091124-ls-213-copy-2-8110x4562.jpg" width="767" class=""/><span class="image-caption "></span></div></div></div><div class="contentContainer block"><div class="contentItem-role-heading2"><h2 style="font-weight:600;font-family:var(--font-ember)" class="contentHeading"><b>A wealth of training and upskilling options</b></h2></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">I had a degree in mechanical engineering and a background in maintenance technology when I came to Amazon. I was immediately impressed by the wealth of training resources available to Amazonians, particularly </span><a target="_self" href="https://www.aboutamazon.com/news/operations/amazon-pays-employees-to-gain-skills-in-robotics"><span class="text ">Amazon’s Mechatronics and Robotics Apprenticeship</span></a><span class="text ">. Through hands-on learning, training in the lab and on the floor, and mentorship from experienced leaders who are always willing to offer advice, the apprenticeship provides invaluable preparation for new opportunities.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-image"><div class="image "><img alt="An Amazon employee performing maintenance on a robot" height="431" role="" src="https://assets.aboutamazon.com/dims4/default/2752320/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fb2%2Fab%2F35a9a37c463d904b2edd81bf2dd6%2Fabout-amazon-inline-inline010-amazon-mqy1-deliveringthefuture-fidelzapata-amazon-mqy1-091124-ls-015-copy-6174x3472.jpg" width="767" class=""/><span class="image-caption "></span></div></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">The opportunities for upskilling and advancement are key advantages of working at Amazon. In addition to the robotics apprenticeship, there are other programs like the prepaid education program, </span><a target="_self" href="https://www.aboutamazon.com/news/workplace/career-choice-free-education-for-amazon-employees"><span class="text ">Career Choice</span></a><span class="text ">, </span><a target="_blank" href="https://aws.amazon.com/training/"><span class="text ">Amazon Web Services (AWS) Training and Certification</span></a><span class="text ">, and more.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">Within our maintenance apprenticeship program in Nashville, we currently have 12 former employees cross-training from different areas in the fulfillment center who will be able to start new careers in robotics maintenance. It really only requires some basic knowledge and a willingness to learn more about the field to get started. It’s a great trajectory and a way to start a maintenance career, as robots provide more and more opportunities for long-term success in this rapidly growing field.</span></div></span></div></div><div class="contentContainer block"><div class="contentItem-role-text"><span class="text "><div class="text"><span class="text ">I’m incredibly grateful to Amazon for the opportunity to lead a team and work with this cutting-edge technology. Every day I get to see firsthand how we’re pushing the boundaries of what’s possible with robotics, and how they can make my job safer and more efficient. I’ve learned so much here and can’t wait to see what innovations come next.</span></div></span></div></div></article></div></article><div class="ArticlePage-tags"><div class="related-tags "><hr/><p class="related-tags__title"> Related Tags </p><div class="related-tags__content"><nav><ol><li style="display:inline-flex"><a href="https://www.aboutamazon.com/news/tag/delivering-the-future" class="related-tags__link">Delivering the Future</a></li><li style="display:inline-flex"><a href="https://www.aboutamazon.com/news/tag/fulfillment-center" class="related-tags__link">Fulfillment center</a></li><li style="display:inline-flex"><a href="https://www.aboutamazon.com/news/tag/robotics" class="related-tags__link">Amazon Robotics </a></li><li style="display:inline-flex"><a href="https://www.aboutamazon.com/news/tag/upskilling" class="related-tags__link">Upskilling</a></li><li style="display:inline-flex"><a href="https://www.aboutamazon.com/news/tag/employees" class="related-tags__link">Employees</a></li><li style="display:inline-flex"><a href="https://www.aboutamazon.com/news/tag/working-at-amazon" class="related-tags__link">Working at Amazon</a></li></ol></nav></div></div></div></main><aside class="ArticlePage-aside"><div class="ArticlePage-aside-content"><ol class="sidepanel"><li><div class="readtime" data-testid="ReadTime"><div class="readtime__container" style="transition:transform 1s;transform:rotate(0deg)"><div class="readtime__background" style="transition:transform 1s;transform:rotate(0deg)"></div></div><div class="readtime__container"><div class="readtime__background" style="transition:transform 1s;transform:rotate(0deg)"></div><div class="readtime__background" style="transition:transform 1s;transform:rotate(0deg)"></div></div><div class="readtime-text__container" style="background-color:#ffffff"><p class="text__label" style="color:#000000">4 min</p></div></div></li><li><p class="sidepanel--reading__label ">Reading:</p><p class="sidepanel--reading__title">I work with Amazon's robots every day. 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Using this kind of technology really cuts down on the repetitive physical effort a person might experience, having to do that task without the assistance of a robot.\",\"role\":\"text\"}],\"role\":\"block\"},{\"items\":[{\"role\":\"image\",\"sizes\":[{\"name\":\"articleImage\",\"width\":\"767\",\"role\":\"image\",\"src\":\"https://assets.aboutamazon.com/dims4/default/9b489f3/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F81%2F0c%2F3e8458a4444d93d745204706bc0b%2Fabout-amazon-inline-inline006-amazon-deliveringthefuture-robotics2-w1a4446-copy-3-6884x3872.jpg\",\"height\":\"431\"},{\"name\":\"enhancement\",\"width\":\"1320\",\"role\":\"image\",\"src\":\"https://assets.aboutamazon.com/dims4/default/9a1c305/2147483647/strip/true/crop/1600x900+0+0/resize/1320x743!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F81%2F0c%2F3e8458a4444d93d745204706bc0b%2Fabout-amazon-inline-inline006-amazon-deliveringthefuture-robotics2-w1a4446-copy-3-6884x3872.jpg\",\"height\":\"743\"}],\"src\":\"https://assets.aboutamazon.com/81/0c/3e8458a4444d93d745204706bc0b/about-amazon-inline-inline006-amazon-deliveringthefuture-robotics2-w1a4446-copy-3-6884x3872.jpg\",\"alt\":\"Amazon robotics arm Robin at fulfillment center\",\"width\":\"1600\",\"items\":[{\"role\":\"figureCaption\"}],\"height\":\"900\"}],\"role\":\"block\"},{\"items\":[{\"role\":\"image\",\"sizes\":[{\"name\":\"articleImage\",\"width\":\"767\",\"role\":\"image\",\"src\":\"https://assets.aboutamazon.com/dims4/default/3d1aa2a/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F6b%2F7e%2F81a294754a8ca4b0a0ac05eb8a8f%2Fabout-amazon-inline-inline007-amazon-mqy1-deliveringthefuture-fidelzapata-dsc-0037-copy-2-4871x2740.jpg\",\"height\":\"431\"},{\"name\":\"enhancement\",\"width\":\"1320\",\"role\":\"image\",\"src\":\"https://assets.aboutamazon.com/dims4/default/ca3af5c/2147483647/strip/true/crop/1600x900+0+0/resize/1320x743!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F6b%2F7e%2F81a294754a8ca4b0a0ac05eb8a8f%2Fabout-amazon-inline-inline007-amazon-mqy1-deliveringthefuture-fidelzapata-dsc-0037-copy-2-4871x2740.jpg\",\"height\":\"743\"}],\"src\":\"https://assets.aboutamazon.com/6b/7e/81a294754a8ca4b0a0ac05eb8a8f/about-amazon-inline-inline007-amazon-mqy1-deliveringthefuture-fidelzapata-dsc-0037-copy-2-4871x2740.jpg\",\"alt\":\"An Amazon robotic arm at a fulfillment center\",\"width\":\"1600\",\"items\":[{\"role\":\"figureCaption\"}],\"height\":\"900\"}],\"role\":\"block\"},{\"items\":[{\"value\":\"Then there’s the \",\"role\":\"text\"},{\"items\":[{\"items\":[{\"items\":[{\"value\":\"Proteus robot\",\"role\":\"text\"}],\"role\":\"block\"}],\"role\":\"linkValue\"}],\"href\":\"https://www.aboutamazon.com/news/operations/10-years-of-amazon-robotics-how-robots-help-sort-packages-move-product-and-improve-safety\",\"role\":\"link\"},{\"value\":\", which is one of our newest and most advanced robots. Unlike the other robots that operate in a structured field, on a robotics floor that uses a specialized safety system and tech vests for a person to access, Proteus is actually able to sense humans and objects around them and move in open, unrestricted spaces. 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The technology behind it all is really amazing.\",\"role\":\"text\"}],\"role\":\"block\"},{\"items\":[{\"role\":\"image\",\"sizes\":[{\"name\":\"articleImage\",\"width\":\"767\",\"role\":\"image\",\"src\":\"https://assets.aboutamazon.com/dims4/default/02db7e5/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F97%2F71%2F80364bfe4a4f9ba4e1912e7598cb%2Fabout-amazon-inline-inline003-amazon-mqy1-deliveringthefuture-fidelzapata-amazon-mqy1-091124-ls-007-copy-8192x4608.jpg\",\"height\":\"431\"},{\"name\":\"enhancement\",\"width\":\"1320\",\"role\":\"image\",\"src\":\"https://assets.aboutamazon.com/dims4/default/e0eae5d/2147483647/strip/true/crop/1600x900+0+0/resize/1320x743!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F97%2F71%2F80364bfe4a4f9ba4e1912e7598cb%2Fabout-amazon-inline-inline003-amazon-mqy1-deliveringthefuture-fidelzapata-amazon-mqy1-091124-ls-007-copy-8192x4608.jpg\",\"height\":\"743\"}],\"src\":\"https://assets.aboutamazon.com/97/71/80364bfe4a4f9ba4e1912e7598cb/about-amazon-inline-inline003-amazon-mqy1-deliveringthefuture-fidelzapata-amazon-mqy1-091124-ls-007-copy-8192x4608.jpg\",\"alt\":\"An Amazon employee at a fulfillment center, with robots parked toward the side.\",\"width\":\"1600\",\"items\":[{\"role\":\"figureCaption\"}],\"height\":\"900\"}],\"role\":\"block\"},{\"items\":[{\"items\":[{\"items\":[{\"items\":[{\"value\":\"How robots create more opportunities\",\"role\":\"text\"}],\"role\":\"boldText\"}],\"role\":\"block\"}],\"role\":\"heading2\"}],\"role\":\"block\"},{\"items\":[{\"value\":\"Having these robots working with employees doesn’t just make things more efficient, it also creates new roles and opportunities for more people to work in robotics maintenance. As this technology evolves, so does the need for skilled jobs to keep everything running smoothly. Instead of someone pushing and pulling a cart filled with packages, that person can be trained to maintain the robots that provide that help and support. 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This includes trying to anticipate repair parts that will be needed, watching for trends to identify why certain things are happening, and making small improvements every day to help things run more efficiently.\",\"role\":\"text\"}],\"role\":\"block\"},{\"items\":[{\"value\":\"Just figuring out all those little things—like monitoring power distribution, how the robots react, and the most efficient way to control the air system in a Cardinal arm—helps make everything work the best it can. 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I was immediately impressed by the wealth of training resources available to Amazonians, particularly \",\"role\":\"text\"},{\"items\":[{\"items\":[{\"items\":[{\"value\":\"Amazon’s Mechatronics and Robotics Apprenticeship\",\"role\":\"text\"}],\"role\":\"block\"}],\"role\":\"linkValue\"}],\"href\":\"https://www.aboutamazon.com/news/operations/amazon-pays-employees-to-gain-skills-in-robotics\",\"role\":\"link\"},{\"value\":\". Through hands-on learning, training in the lab and on the floor, and mentorship from experienced leaders who are always willing to offer advice, the apprenticeship provides invaluable preparation for new opportunities.\",\"role\":\"text\"}],\"role\":\"block\"},{\"items\":[{\"role\":\"image\",\"sizes\":[{\"name\":\"articleImage\",\"width\":\"767\",\"role\":\"image\",\"src\":\"https://assets.aboutamazon.com/dims4/default/2752320/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fb2%2Fab%2F35a9a37c463d904b2edd81bf2dd6%2Fabout-amazon-inline-inline010-amazon-mqy1-deliveringthefuture-fidelzapata-amazon-mqy1-091124-ls-015-copy-6174x3472.jpg\",\"height\":\"431\"},{\"name\":\"enhancement\",\"width\":\"1320\",\"role\":\"image\",\"src\":\"https://assets.aboutamazon.com/dims4/default/b36c630/2147483647/strip/true/crop/1600x900+0+0/resize/1320x743!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fb2%2Fab%2F35a9a37c463d904b2edd81bf2dd6%2Fabout-amazon-inline-inline010-amazon-mqy1-deliveringthefuture-fidelzapata-amazon-mqy1-091124-ls-015-copy-6174x3472.jpg\",\"height\":\"743\"}],\"src\":\"https://assets.aboutamazon.com/b2/ab/35a9a37c463d904b2edd81bf2dd6/about-amazon-inline-inline010-amazon-mqy1-deliveringthefuture-fidelzapata-amazon-mqy1-091124-ls-015-copy-6174x3472.jpg\",\"alt\":\"An Amazon employee performing maintenance on a robot\",\"width\":\"1600\",\"items\":[{\"role\":\"figureCaption\"}],\"height\":\"900\"}],\"role\":\"block\"},{\"items\":[{\"value\":\"The opportunities for upskilling and advancement are key advantages of working at Amazon. In addition to the robotics apprenticeship, there are other programs like the prepaid education program, \",\"role\":\"text\"},{\"items\":[{\"items\":[{\"items\":[{\"value\":\"Career Choice\",\"role\":\"text\"}],\"role\":\"block\"}],\"role\":\"linkValue\"}],\"href\":\"https://www.aboutamazon.com/news/workplace/career-choice-free-education-for-amazon-employees\",\"role\":\"link\"},{\"value\":\", \",\"role\":\"text\"},{\"isExternalLink\":true,\"href\":\"https://aws.amazon.com/training/\",\"role\":\"link\",\"items\":[{\"items\":[{\"items\":[{\"value\":\"Amazon Web Services (AWS) Training and Certification\",\"role\":\"text\"}],\"role\":\"block\"}],\"role\":\"linkValue\"}],\"target\":\"_blank\"},{\"value\":\", and more.\",\"role\":\"text\"}],\"role\":\"block\"},{\"items\":[{\"value\":\"Within our maintenance apprenticeship program in Nashville, we currently have 12 former employees cross-training from different areas in the fulfillment center who will be able to start new careers in robotics maintenance. It really only requires some basic knowledge and a willingness to learn more about the field to get started. It’s a great trajectory and a way to start a maintenance career, as robots provide more and more opportunities for long-term success in this rapidly growing field.\",\"role\":\"text\"}],\"role\":\"block\"},{\"items\":[{\"value\":\"I’m incredibly grateful to Amazon for the opportunity to lead a team and work with this cutting-edge technology. Every day I get to see firsthand how we’re pushing the boundaries of what’s possible with robotics, and how they can make my job safer and more efficient. I’ve learned so much here and can’t wait to see what innovations come next.\",\"role\":\"text\"}],\"role\":\"block\"}],\"jsonLinkedData\":\"$24\",\"publishDateTimestamp\":1728561600000,\"seoAttributes\":{\"role\":\"seoDescription\"},\"language\":\"EN\",\"headlines\":[{\"value\":\"I work with Amazon's robots every day. Here's how they make my work safer and easier.\",\"role\":\"main\"},{\"value\":\"For Fidel Zapata, a maintenance manager at our fulfillment center in Nashville, Amazon’s latest advancements in robotics are helping him work smarter and better.\",\"role\":\"subheadline\"}],\"sharedContent\":[\"00000174-ac72-d97b-ab76-ae7b953d0000\",\"00000174-b138-d97b-ab76-bf3b19cf0001\"],\"articleType\":\"article\",\"below\":{\"style\":\"/core/list/ListRelatedArticles.hbs\",\"role\":\"list\",\"body\":[{\"items\":[{\"items\":[{\"button\":\"Read more\",\"date\":\"November 21, 2024\",\"role\":\"promo\",\"contentId\":\"00000193-450f-d69b-abbb-cf3f5cd40000\",\"categoryUrl\":\"https://www.aboutamazon.com/news/workplace\",\"media\":{\"width\":\"300\",\"role\":\"image\",\"sizes\":[{\"name\":\"enhancement\",\"width\":\"1320\",\"role\":\"image\",\"src\":\"https://assets.aboutamazon.com/dims4/default/ca3cdea/2147483647/strip/true/crop/2000x1125+0+0/resize/1320x743!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fa7%2Fda%2F8f5966c94ef393482898973bb42a%2Fhiring-blog-2-hero-2000x11251.jpg\",\"height\":\"743\"}],\"src\":\"https://assets.aboutamazon.com/dims4/default/953e59e/2147483647/strip/true/crop/1688x1125+133+0/resize/300x200!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2Fa7%2Fda%2F8f5966c94ef393482898973bb42a%2Fhiring-blog-2-hero-2000x11251.jpg\",\"height\":\"200\"},\"category\":\"Workplace\",\"title\":\"One-third of Amazon holiday season hires return each year. Here’s why.\",\"type\":\"article\",\"items\":[{\"items\":[{\"items\":[{\"value\":\"Seasonal Amazon employees are choosing to come back year after year for roles that fit their busy lives. 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2024\",\"role\":\"promo\",\"contentId\":\"0000018a-9044-dfe2-ad9f-925d33c60000\",\"categoryUrl\":\"https://www.aboutamazon.com/news/workplace\",\"media\":{\"width\":\"300\",\"role\":\"image\",\"sizes\":[{\"name\":\"enhancement\",\"width\":\"1320\",\"role\":\"image\",\"src\":\"https://assets.aboutamazon.com/dims4/default/4be9e9d/2147483647/strip/true/crop/2000x1125+0+0/resize/1320x743!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F84%2F97%2Fb48c5d4743fc82545db05480fed8%2Fabout-amazon-hero-smile-mark-16x9-smile-on-squid-ink.jpg\",\"height\":\"743\"}],\"src\":\"https://assets.aboutamazon.com/dims4/default/0301841/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Famazon-blogs-brightspot.s3.amazonaws.com%2F84%2F97%2Fb48c5d4743fc82545db05480fed8%2Fabout-amazon-hero-smile-mark-16x9-smile-on-squid-ink.jpg\",\"height\":\"200\"},\"category\":\"Workplace\",\"title\":\"Amazon’s S-team: Meet the 29 members who make up our senior 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