Darci Darnell - Management Consultant

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<a href="/es-co/industry-expertise/transportation/" aria-label="Transportation">Transportation</a> </h5> <ul> <li> <a href="/es-co/industry-expertise/transportation/freight-logistics/" aria-label="Freight & Logistics">Freight & Logistics</a> </li> <li> <a href="/es-co/industry-expertise/transportation/public-transit/" aria-label="Public Transit">Public Transit</a> </li> </ul> </div> </div> </li> <li> <a href="/es-co/industry-expertise/travel-leisure/" aria-label="Travel & Leisure">Travel & Leisure</a> </li> </ul> </div> </div> </div> </div> </section> </div> </div> </li> <li> <a href="#" id="nav-067042f6-d6e7-49ad-96c8-9260f5918849" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active">Consulting Services</a> <div class="primary-nav__mega-menu" data-level="1" data-delay-toggle data-control-elements="#nav-067042f6-d6e7-49ad-96c8-9260f5918849, #nav-067042f6-d6e7-49ad-96c8-9260f5918849-close" data-class-toggle="mega-menu__level-two--expanded" 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aria-label="Awards & Recognition">Awards & Recognition</a> </li> <li> <a href="/es-co/about/global-affiliations/" aria-label="Global Affiliations">Global Affiliations</a> </li> </ul> </div> </div> </div> <section class="primary-nav__secondary-list"> <h5 class="primary-nav__mega-menu-heading">Further: Our global responsibility</h5> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="sub-nav-f9ee2467-2600-4791-9cdf-d759d9cf021b" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Diversity, Equity & Inclusion</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#sub-nav-f9ee2467-2600-4791-9cdf-d759d9cf021b, #sub-nav-f9ee2467-2600-4791-9cdf-d759d9cf021b-close, #-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="sub-nav-f9ee2467-2600-4791-9cdf-d759d9cf021b-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" class="off-canvas-menu__back-link">About</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5> <a href="/es-co/about/further/diversity-equity-inclusion/" aria-label="Diversity, Equity & Inclusion">Diversity, Equity & Inclusion</a> </h5> <ul> <li> <a href="/es-co/about/further/diversity-equity-inclusion/dei-report/" aria-label="2024 Diversity, Equity, and Inclusion Report">2024 Diversity, Equity, and Inclusion Report</a> </li> <li> <a href="/es-co/about/further/diversity-equity-inclusion/dei-report/2023/" aria-label="2023 Diversity, Equity, and Inclusion Report">2023 Diversity, Equity, and Inclusion Report</a> </li> </ul> </div> </div> </li> </ul> </div> </div> </section> <section class="primary-nav__secondary-list"> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/es-co/about/further/our-social-impact/" aria-label="Social Impact">Social Impact</a> </li> <li> <a href="/es-co/about/further/our-sustainability/" aria-label="Sustainability">Sustainability</a> </li> <li> <a href="/es-co/about/world-economic-forum/" aria-label="World Economic Forum">World Economic Forum</a> </li> </ul> </div> </div> <a class="primary-nav__see-all" href="/es-co/about/further/" aria-label="Learn more about Further">Learn more about Further</a> </section> </div> </section> </div> </div> </li> <li> <a href="#" id="nav-f29073f7-b257-45c5-8524-aa273f94f1c8" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active">Carreras</a> <div class="primary-nav__mega-menu" data-level="1" data-delay-toggle data-control-elements="#nav-f29073f7-b257-45c5-8524-aa273f94f1c8, #nav-f29073f7-b257-45c5-8524-aa273f94f1c8-close" data-class-toggle="mega-menu__level-two--expanded" data-delay-time="400" data-reverse="true"> <div class="primary-nav__mega-menu-wrapper"> <div id="off-canvas-header" class="off-canvas-menu__header"> <button data-toggle="off-canvas-menu body html overlay" aria-controls="off-canvas-menu" aria-label="menu" class="js-hamburger-btn js-hamburger-btn-in-off-canvas"> <span class="icon-bars"></span> </button> <div class="off-canvas-menu__logo primary-nav__logo "> <a href="/es-co/" aria-label="Main navigation logo link"> <img alt="" src="/contentassets/0b88e3e10a7b4592809517c28b75847e/logo_red_bain.svg" /> </a> </div> </div> <div class="off-canvas-menu__back-link"> <a id="nav-f29073f7-b257-45c5-8524-aa273f94f1c8-close" data-toggle="off-canvas-header" data-toggle-element="#off-canvas-menu-container" data-close-only="true" data-toggle-class="level-two-active" data-remove-class="level-three-active" class="off-canvas-menu__back-link ">Main menu</a> </div> <section data-dynamic-max-height data-delay-time="400"> <div class="primary-nav__level2-container"> <div class="primary-nav__primary-list"> <h4 class="primary-nav__mega-menu-heading"> <a href="/es-co/careers/">Carreras</a> </h4> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="sub-nav-0e9bce68-1025-48ce-8a8b-bb72664af345" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Trabaja con Nosotros</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#sub-nav-0e9bce68-1025-48ce-8a8b-bb72664af345, #sub-nav-0e9bce68-1025-48ce-8a8b-bb72664af345-close, #nav-f29073f7-b257-45c5-8524-aa273f94f1c8-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="sub-nav-0e9bce68-1025-48ce-8a8b-bb72664af345-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" class="off-canvas-menu__back-link">Carreras</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5> <a href="/es-co/careers/work-with-us/" aria-label="Trabaja con Nosotros">Trabaja con Nosotros</a> </h5> <ul> <li> <a href="/es-co/careers/work-with-us/find-your-place/" aria-label="Find Your Place">Find Your Place</a> </li> <li> <a href="/es-co/careers/work-with-us/our-work-areas/" aria-label="Nuestras Áreas de Trabajo">Nuestras Áreas de Trabajo</a> </li> <li> <a href="/es-co/careers/work-with-us/integrated-teams/" aria-label="Equipos Integrados">Equipos Integrados</a> </li> <li> <a href="/es-co/careers/work-with-us/students/" aria-label="Estudiantes">Estudiantes</a> </li> <li> <a href="/es-co/careers/work-with-us/internships-programs/" aria-label="Internships & Programs">Internships & Programs</a> </li> <li> <a href="/es-co/careers/work-with-us/recruiting-events/" aria-label="Eventos de Reclutamiento">Eventos de Reclutamiento</a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="sub-nav-a163bf55-c123-4100-bed4-01f90b4ff5ff" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">La Vida en Bain</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#sub-nav-a163bf55-c123-4100-bed4-01f90b4ff5ff, #sub-nav-a163bf55-c123-4100-bed4-01f90b4ff5ff-close, #nav-f29073f7-b257-45c5-8524-aa273f94f1c8-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="sub-nav-a163bf55-c123-4100-bed4-01f90b4ff5ff-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" class="off-canvas-menu__back-link">Carreras</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5> <a href="/es-co/careers/life-at-bain/" aria-label="La Vida en Bain">La Vida en Bain</a> </h5> <ul> <li> <a href="/es-co/careers/life-at-bain/supporting-your-growth/career-stories/" aria-label="Historias Profesionales">Historias Profesionales</a> </li> <li> <a href="/es-co/careers/life-at-bain/our-people/" aria-label="Nuestra Gente">Nuestra Gente</a> </li> <li> <a href="/es-co/careers/life-at-bain/where-we-work/" aria-label="Dónde Trabajamos">Dónde Trabajamos</a> </li> <li> <a href="/es-co/careers/life-at-bain/supporting-your-growth/" aria-label="Apoyando tu Crecimiento">Apoyando tu Crecimiento</a> </li> <li> <a href="/es-co/careers/life-at-bain/affinity-groups/" aria-label="Grupos de Afinidad">Grupos de Afinidad</a> </li> <li> <a href="/es-co/careers/life-at-bain/benefits/" aria-label="Beneficios">Beneficios</a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/es-co/careers/impact-stories/" aria-label="Impact Stories">Impact Stories</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="sub-nav-a634cf01-6696-4731-9208-4f0115a08841" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Nuestro Proceso</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#sub-nav-a634cf01-6696-4731-9208-4f0115a08841, #sub-nav-a634cf01-6696-4731-9208-4f0115a08841-close, #nav-f29073f7-b257-45c5-8524-aa273f94f1c8-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="sub-nav-a634cf01-6696-4731-9208-4f0115a08841-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" class="off-canvas-menu__back-link">Carreras</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5> <a href="/es-co/careers/hiring-process/" aria-label="Nuestro Proceso">Nuestro Proceso</a> </h5> <ul> <li> <a href="/es-co/careers/hiring-process/what-to-expect/" aria-label="Qué Esperar">Qué Esperar</a> </li> <li> <a href="/es-co/careers/hiring-process/interviewing/" aria-label="Entrevistas">Entrevistas</a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__career-ctas primary-nav__career-ctas-hamburger"> <a href="/es-co/careers/find-a-role/" class="btn--pill-hamburger " data-ctabuttonclick="true">FIND JOBS </a> </div> </div> </div> </div> </section> </div> </div> </li> </ul> <ul class="primary-nav__level-one off-canvas-menu__utility-nav global-utility-nav"> <li> <a href="#" id="nav-utility-a8f2f7eb-eac3-4945-b1a5-1e4ee1faebff" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active"> Offices </a> <div class="primary-nav__mega-menu" data-level="1" data-delay-toggle data-control-elements="#nav-utility-a8f2f7eb-eac3-4945-b1a5-1e4ee1faebff, #nav-utility-a8f2f7eb-eac3-4945-b1a5-1e4ee1faebff-close" data-class-toggle="mega-menu__level-two--expanded" data-delay-time="400" data-reverse="true"> <div class="primary-nav__mega-menu-wrapper"> <div id="off-canvas-header" class="off-canvas-menu__header"> <button data-toggle="off-canvas-menu body html overlay" aria-controls="off-canvas-menu" aria-label="menu" class="js-hamburger-btn js-hamburger-btn-in-off-canvas"> <span class="icon-bars"></span> </button> <div class="off-canvas-menu__logo primary-nav__logo "> <a href="/es-co/" aria-label="Main navigation logo link"> <img alt="" src="/contentassets/0b88e3e10a7b4592809517c28b75847e/logo_red_bain.svg" /> </a> </div> </div> <div class="off-canvas-menu__back-link"> <a id="nav-utility-a8f2f7eb-eac3-4945-b1a5-1e4ee1faebff-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active" data-remove-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">Main menu</a> </div> <section data-dynamic-max-height data-delay-time="400"> <div class="primary-nav__level2-container"> <div class="primary-nav__primary-list"> <h4 class="primary-nav__mega-menu-heading"> <a href="" aria-label="Offices">Offices</a> </h4> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-74d4f303-a38e-4018-a277-da7a7aa288f5" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">North & Latin America</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-74d4f303-a38e-4018-a277-da7a7aa288f5, #nav-utility-74d4f303-a38e-4018-a277-da7a7aa288f5-close, #nav-utility-a8f2f7eb-eac3-4945-b1a5-1e4ee1faebff-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-74d4f303-a38e-4018-a277-da7a7aa288f5-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">Offices</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">North & Latin America</h5> <ul> <li> <a href="/es-co/offices/atlanta/" aria-label="Atlanta">Atlanta</a> </li> <li> <a href="/es-co/offices/austin/" aria-label="Austin">Austin</a> </li> <li> <a href="/es-co/offices/bogota/" aria-label="Bogota">Bogota</a> </li> <li> <a href="/es-co/offices/boston/" aria-label="Boston">Boston</a> </li> <li> <a href="/offices/buenos-aires/" aria-label="Buenos Aires">Buenos Aires</a> </li> <li> <a href="/es-co/offices/Chicago/" aria-label="Chicago">Chicago</a> </li> <li> <a href="/es-co/offices/dallas/" aria-label="Dallas">Dallas</a> </li> <li> <a href="/es-co/offices/denver/" aria-label="Denver">Denver</a> </li> <li> <a href="/es-co/offices/houston/" aria-label="Houston">Houston</a> </li> <li> <a href="/es-co/offices/los-angeles/" aria-label="Los Angeles">Los Angeles</a> </li> <li> <a href="/es-co/offices/mexico-city/" aria-label="Mexico City">Mexico City</a> </li> <li> <a href="/es-co/offices/minneapolis-frwd/" aria-label="Minneapolis">Minneapolis</a> </li> <li> <a href="/es-co/offices/monterrey/" aria-label="Monterrey">Monterrey</a> </li> <li> <a href="/es-co/offices/montreal/" aria-label="Montreal">Montreal</a> </li> <li> <a href="/es-co/offices/new-york/" aria-label="New York">New York</a> </li> <li> <a href="/es-co/offices/rio-de-janeiro/" aria-label="Rio de Janeiro">Rio de Janeiro</a> </li> <li> <a href="/es-co/offices/san-francisco/" aria-label="San Francisco">San Francisco</a> </li> <li> <a href="/es-co/offices/santiago/" aria-label="Santiago">Santiago</a> </li> <li> <a href="/es-co/offices/sao-paulo/" aria-label="São Paulo">São Paulo</a> </li> <li> <a href="/es-co/offices/seattle/" aria-label="Seattle">Seattle</a> </li> <li> <a href="/es-co/offices/silicon-valley/" aria-label="Silicon Valley">Silicon Valley</a> </li> <li> <a href="/es-co/offices/toronto/" aria-label="Toronto">Toronto</a> </li> <li> <a href="/es-co/offices/washington-dc/" aria-label="Washington, DC">Washington, DC</a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-1ac8b5b2-9b6d-405d-bc93-e4b144acdded" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Europe & Africa</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-1ac8b5b2-9b6d-405d-bc93-e4b144acdded, #nav-utility-1ac8b5b2-9b6d-405d-bc93-e4b144acdded-close, #nav-utility-a8f2f7eb-eac3-4945-b1a5-1e4ee1faebff-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-1ac8b5b2-9b6d-405d-bc93-e4b144acdded-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">Offices</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">Europe & Africa</h5> <ul> <li> <a href="/es-co/offices/amsterdam/" aria-label="Amsterdam">Amsterdam</a> </li> <li> <a href="/es-co/offices/athens/" aria-label="Athens">Athens</a> </li> <li> <a href="/es-co/offices/berlin/" aria-label="Berlin">Berlin</a> </li> <li> <a href="/es-co/offices/brussels/" aria-label="Brussels">Brussels</a> </li> <li> <a href="/es-co/offices/copenhagen/" aria-label="Copenhagen">Copenhagen</a> </li> <li> <a href="/es-co/offices/dusseldorf/" aria-label="Dusseldorf">Dusseldorf</a> </li> <li> <a href="/es-co/offices/frankfurt/" aria-label="Frankfurt">Frankfurt</a> </li> <li> <a href="/es-co/offices/helsinki/" aria-label="Helsinki">Helsinki</a> </li> <li> <a href="/es-co/offices/istanbul/" aria-label="Istanbul">Istanbul</a> </li> <li> <a href="/es-co/offices/johannesburg/" aria-label="Johannesburg">Johannesburg</a> </li> <li> <a href="/es-co/offices/kyiv/" aria-label="Kyiv">Kyiv</a> </li> <li> <a href="/es-co/offices/lisbon/" aria-label="Lisbon">Lisbon</a> </li> <li> <a href="/es-co/offices/london/" aria-label="London">London</a> </li> <li> <a href="/es-co/offices/madrid/" aria-label="Madrid">Madrid</a> </li> <li> <a href="/es-co/offices/milan/" aria-label="Milan">Milan</a> </li> <li> <a href="/es-co/offices/munich/" aria-label="Munich">Munich</a> </li> <li> <a href="/es-co/offices/oslo/" aria-label="Oslo">Oslo</a> </li> <li> <a href="/es-co/offices/paris/" aria-label="Paris">Paris</a> </li> <li> <a href="/es-co/offices/rome/" aria-label="Rome">Rome</a> </li> <li> <a href="/es-co/offices/stockholm/" aria-label="Stockholm">Stockholm</a> </li> <li> <a href="/es-co/offices/vienna/" aria-label="Vienna">Vienna</a> </li> <li> <a href="/es-co/offices/warsaw/" aria-label="Warsaw">Warsaw</a> </li> <li> <a href="/es-co/offices/zurich/" aria-label="Zurich">Zurich</a> </li> </ul> </div> </div> </li> </ul> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-5bc8248b-553e-483f-b798-90881ca60441" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Middle East</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-5bc8248b-553e-483f-b798-90881ca60441, #nav-utility-5bc8248b-553e-483f-b798-90881ca60441-close, #nav-utility-a8f2f7eb-eac3-4945-b1a5-1e4ee1faebff-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-5bc8248b-553e-483f-b798-90881ca60441-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">Offices</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5><a href=/es-co/offices/middle-east/>Middle East</a></h5> <ul> <li> <a href="/es-co/offices/doha/" aria-label="Doha">Doha</a> </li> <li> <a href="/es-co/offices/dubai/" aria-label="Dubai">Dubai</a> </li> <li> <a href="/es-co/offices/riyadh/" aria-label="Riyadh">Riyadh</a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-624b84c0-d2de-4528-8797-8c5a9eb16a59" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Asia & Australia</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-624b84c0-d2de-4528-8797-8c5a9eb16a59, #nav-utility-624b84c0-d2de-4528-8797-8c5a9eb16a59-close, #nav-utility-a8f2f7eb-eac3-4945-b1a5-1e4ee1faebff-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-624b84c0-d2de-4528-8797-8c5a9eb16a59-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">Offices</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">Asia & Australia</h5> <ul> <li> <a href="/es-co/offices/bangkok/" aria-label="Bangkok">Bangkok</a> </li> <li> <a href="/offices/beijing/" aria-label="Beijing">Beijing</a> </li> <li> <a href="/es-co/offices/bengaluru/" aria-label="Bengaluru">Bengaluru</a> </li> <li> <a href="/es-co/offices/ho-chi-minh-city/" aria-label="Ho Chi Minh City">Ho Chi Minh City</a> </li> <li> <a href="/es-co/offices/hong-kong/" aria-label="Hong Kong">Hong Kong</a> </li> <li> <a href="/es-co/offices/jakarta/" aria-label="Jakarta">Jakarta</a> </li> <li> <a href="/es-co/offices/kuala-lumpur/" aria-label="Kuala Lumpur">Kuala Lumpur</a> </li> <li> <a href="/es-co/offices/manila/" aria-label="Manila">Manila</a> </li> <li> <a href="/es-co/offices/melbourne/" aria-label="Melbourne">Melbourne</a> </li> <li> <a href="/es-co/offices/mumbai/" aria-label="Mumbai">Mumbai</a> </li> <li> <a href="/es-co/offices/new-delhi/" aria-label="New Delhi">New Delhi</a> </li> <li> <a href="/es-co/offices/perth/" aria-label="Perth">Perth</a> </li> <li> <a href="/es-co/offices/shanghai/" aria-label="Shanghai">Shanghai</a> </li> <li> <a href="/es-co/offices/singapore/" aria-label="Singapore">Singapore</a> </li> <li> <a href="/es-co/offices/sydney/" aria-label="Sydney">Sydney</a> </li> <li> <a href="/es-co/offices/tokyo/" aria-label="Tokyo">Tokyo</a> </li> </ul> </div> </div> </li> </ul> </div> </div> <a href="/es-co/about/offices/" aria-label="See all offices" target="" class="primary-nav__see-all">See all offices</a> </div> </div> </section> </div> </div> </li> <li > <a href="/es-co/about/alumni-services/" aria-label="Alumni" class="">Alumni</a> </li><li > <a href="/es-co/about/media-center/" aria-label="Media Center" target="_top" class="">Media Center</a> </li><li > <a href="/es-co/subscribe/" aria-label="Subscribe" class="">Subscribe</a> </li><li > <a href="/es-co/about/contact-us/" aria-label="Contact" target="_top" class="">Contact</a> </li> <li> <a href="#" id="nav-utility-e154b83a-69ea-4b3e-9fe8-f17f8614a055" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active"> <i class="utility-navigation__icon utility-megamenu__icon utility-megamenu__icon--spritesheet columbia-icon"></i> Colombia | Español </a> <div class="primary-nav__mega-menu" data-level="1" data-delay-toggle data-control-elements="#nav-utility-e154b83a-69ea-4b3e-9fe8-f17f8614a055, #nav-utility-e154b83a-69ea-4b3e-9fe8-f17f8614a055-close" data-class-toggle="mega-menu__level-two--expanded" data-delay-time="400" data-reverse="true"> <div class="primary-nav__mega-menu-wrapper"> <div id="off-canvas-header" class="off-canvas-menu__header"> <button data-toggle="off-canvas-menu body html overlay" aria-controls="off-canvas-menu" aria-label="menu" class="js-hamburger-btn js-hamburger-btn-in-off-canvas"> <span class="icon-bars"></span> </button> <div class="off-canvas-menu__logo primary-nav__logo "> <a href="/es-co/" aria-label="Main navigation logo link"> <img alt="" src="/contentassets/0b88e3e10a7b4592809517c28b75847e/logo_red_bain.svg" /> </a> </div> </div> <div class="off-canvas-menu__back-link"> <a id="nav-utility-e154b83a-69ea-4b3e-9fe8-f17f8614a055-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active" data-remove-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">Main menu</a> </div> <section data-dynamic-max-height data-delay-time="400"> <div class="primary-nav__level2-container"> <div class="primary-nav__primary-list"> <h4 class="primary-nav__mega-menu-heading"> <a href="" aria-label="Select your region and language">Select your region and language</a> </h4> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-e88ea815-c44a-41ca-a8b9-2d0bfc73bd9f" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Global</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-e88ea815-c44a-41ca-a8b9-2d0bfc73bd9f, #nav-utility-e88ea815-c44a-41ca-a8b9-2d0bfc73bd9f-close, #nav-utility-e154b83a-69ea-4b3e-9fe8-f17f8614a055-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-e88ea815-c44a-41ca-a8b9-2d0bfc73bd9f-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">Select your region and language</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">Global</h5> <ul> <li> <a href="/our-team/darci-darnell/" title="Global (English)" target="" data-visibility-id="utility-lang-message_en" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--global"></i> Global (English) </a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-b765c6e2-2fcc-48b9-9023-6a28324943bf" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">North & Latin America</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-b765c6e2-2fcc-48b9-9023-6a28324943bf, #nav-utility-b765c6e2-2fcc-48b9-9023-6a28324943bf-close, #nav-utility-e154b83a-69ea-4b3e-9fe8-f17f8614a055-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-b765c6e2-2fcc-48b9-9023-6a28324943bf-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">Select your region and language</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">North & Latin America</h5> <ul> <li> <a href="/pt-br/our-team/darci-darnell/" title="Brazil (Português)" target="" data-visibility-id="utility-lang-message_pt-br" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet brazil-icon"></i> Brazil (Português) </a> </li> <li> <a href="/es-ar/our-team/darci-darnell/" title="Argentina (Español)" target="" data-visibility-id="utility-lang-message_es-ar" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet argentina-icon"></i> Argentina (Español) </a> </li> <li> <a href="/fr-ca/our-team/darci-darnell/" title="Canada (Français)" target="" data-visibility-id="utility-lang-message_fr-ca" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet canada-icon"></i> Canada (Français) </a> </li> <li> <a href="/es-cl/our-team/darci-darnell/" title="Chile (Español)" target="" data-visibility-id="utility-lang-message_es-cl" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet chile-icon"></i> Chile (Español) </a> </li> <li> <a href="/es-co/our-team/darci-darnell/" title="Colombia (Español)" target="" data-visibility-id="utility-lang-message_es-co" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet columbia-icon"></i> Colombia (Español) </a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-bccd28f4-c255-4e27-99f4-70c936cdd799" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Europe, Middle East, & Africa</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-bccd28f4-c255-4e27-99f4-70c936cdd799, #nav-utility-bccd28f4-c255-4e27-99f4-70c936cdd799-close, #nav-utility-e154b83a-69ea-4b3e-9fe8-f17f8614a055-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-bccd28f4-c255-4e27-99f4-70c936cdd799-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">Select your region and language</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">Europe, Middle East, & Africa</h5> <ul> <li> <a href="/fr/our-team/darci-darnell/" title="France (Français)" target="" data-visibility-id="utility-lang-message_fr" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet france-icon"></i> France (Français) </a> </li> <li> <a href="/de/our-team/darci-darnell/" title="DACH Region (Deutsch)" target="" data-visibility-id="utility-lang-message_de" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet german-icon"></i> DACH Region (Deutsch) </a> </li> <li> <a href="/it/our-team/darci-darnell/" title="Italy (Italiano)" target="" data-visibility-id="utility-lang-message_it" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet italy-icon"></i> Italy (Italiano) </a> </li> <li> <a href="/es-es/our-team/darci-darnell/" title="Spain (Español)" target="" data-visibility-id="utility-lang-message_es-es" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet spain-icon"></i> Spain (Español) </a> </li> <li> <a href="/el/our-team/darci-darnell/" title="Greece (Elliniká)" target="" data-visibility-id="utility-lang-message_el" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet greece-icon"></i> Greece (Elliniká) </a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-69b237ec-2678-45ed-8892-05b6bfd6833b" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Asia & Australia</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-69b237ec-2678-45ed-8892-05b6bfd6833b, #nav-utility-69b237ec-2678-45ed-8892-05b6bfd6833b-close, #nav-utility-e154b83a-69ea-4b3e-9fe8-f17f8614a055-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-69b237ec-2678-45ed-8892-05b6bfd6833b-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">Select your region and language</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">Asia & Australia</h5> <ul> <li> <a href="http://www.bain.cn/" title="China (中文版)" target="_blank" data-visibility-id="utility-lang-message_zh" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet china-icon"></i> China (中文版) <span class="icon-external-link"></span> </a> </li> <li> <a href="/ko/our-team/darci-darnell/" title="Korea (한국어)" target="" data-visibility-id="utility-lang-message_ko" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet korea-icon"></i> Korea (한국어) </a> </li> <li> <a href="/ja/our-team/darci-darnell/" title="Japan (日本語)" target="" data-visibility-id="utility-lang-message_ja" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet japan-icon"></i> Japan (日本語) </a> </li> </ul> </div> </div> </li> </ul> </div> </div> </div> </div> </section> </div> </div> </li> <li> <a href="#" id="red-cec4d3dd-bb7c-4e96-be3c-8c35036532ac" class="js-offcanvas-red-folder" data-nav-red-folder-hamburger-control> <span class="icon-folder"></span>Saved items  <span 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<li role="none"> <a href="/es-co/industry-expertise/technology/hardware/" aria-label="Hardware" role="menuitem">Hardware</a> </li> <li role="none"> <a href="/es-co/industry-expertise/technology/it-services/" aria-label="IT Services" role="menuitem">IT Services</a> </li> <li role="none"> <a href="/es-co/industry-expertise/technology/semiconductors/" aria-label="Semiconductors" role="menuitem">Semiconductors</a> </li> <li role="none"> <a href="/es-co/industry-expertise/technology/software/" aria-label="Software" role="menuitem">Software</a> </li> </ul> </div> </li> <li role="none"> <a href="/es-co/industry-expertise/telecommunications/" aria-label="Telecommunications" role="menuitem">Telecommunications</a> </li> <li role="none"> <a href="/es-co/industry-expertise/transportation/" aria-label="Transportation" role="menuitem">Transportation</a> <div class="primary-nav__level-three "> <ul data-dropdown-menu="wz2kky-dropdown-menu" data-hover-delay="200" role="menubar"> <li role="none"> <a href="/es-co/industry-expertise/transportation/freight-logistics/" aria-label="Freight & Logistics" role="menuitem">Freight & Logistics</a> </li> <li role="none"> <a href="/es-co/industry-expertise/transportation/public-transit/" aria-label="Public Transit" role="menuitem">Public Transit</a> </li> </ul> </div> </li> <li role="none"> <a href="/es-co/industry-expertise/travel-leisure/" aria-label="Travel & Leisure" role="menuitem">Travel & Leisure</a> </li> </ul> </div> </div> </div> </section> </li> </ul> </li><li > <a href="/es-co/consulting-services/" aria-label="Consulting Services" class=" has-caret">Consulting Services</a> <ul class="primary-nav__mega-menu menu-4-col"> <li class="primary-nav__mega-menu-wrapper"> <section> <div class="primary-nav__primary-list"> <h4 class="primary-nav__mega-menu-heading"> <a href="/es-co/consulting-services/" aria-label="Consulting Services">Consulting Services</a> </h4> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul 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class="hero__top-wrap row"> <div class="hero__title-wrap large-4 large-offset-2 large-pull-1 column end"> <h1 class="hero__title">Darci Darnell</h1> <p class="hero__profile-office"> Partner, </p> <div class="hero__office-with-social"> <a href="/es-co/offices/Chicago/" title="Chicago" class="hero__profile-location" >Chicago</a> <div class="hero__social-links"> <ul class="social-links false"> <li class="social-links__item"> <a class="social-links__link" id="6511_socialLinkLinkedIn" href="http://uk.linkedin.com/pub/darci-darnell/3/a04/528" title="LinkedIn"> <i class="icon-linkedin" aria-hidden="true"></i> </a> </li> </ul> <script nonce="eidpQaR6k53vX90fSTtkTYbmeAKDcTfFEkhvoBQaOFs="> document.getElementById('6511_socialLinkLinkedIn').onclick = function () { return shareData(this.href); } </script> </div> </div> <div class="hero__description"> <p class="">Head of our Global Customer Strategy & Marketing practice</p> </div> </div> </div> </div> <div class="hero__image"> <div 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href="/es-co/industry-expertise/financial-services/card-payments/">Payments</a> </li> <li> <a href="/es-co/consulting-services/customer-strategy-and-marketing/net-promoter-score-system/">Net Promoter System®</a> </li> <li> <a href="/es-co/consulting-services/customer-strategy-and-marketing/">Sales and Marketing</a> </li> <li> <a href="/es-co/consulting-services/strategy/">Strategy</a> </li> <li> <a href="/es-co/consulting-services/customer-strategy-and-marketing/elements-of-value/">Elements of Value®</a> </li> <li> Net Promoter®</li> </ul> </section> <section class="medium-7 column"> <h4 class="section__heading section__heading--secondary"> Highlights </h4> <ul class="list--unstyled"> <li>Global Women's Leadership Council Member</li> <li>Extensive customer retention strategy, NPS® and employee engagement expertise</li> <li>Experience in Bain's London, San Francisco and New York offices</li> </ul> </section> </div> <div class="rte rte__heading"> <p>Darci Darnell is the leader of our global <a title="Customer Strategy & Marketing" href="/es-co/consulting-services/customer-strategy-and-marketing/">Customer</a> practice and an active member of our <a title="Financial Services" href="/es-co/industry-expertise/financial-services/">Financial Services</a> and <a title="Strategy" href="/es-co/consulting-services/strategy/">Strategy</a> practices.</p> <p>Darci has nearly two decades of management consulting experience.</p> <p>She works with clients across a range of industries to address customer strategy and marketing topics, with particular expertise in customer retention strategy, NPS® and employee engagement. She has also led work across various topics in B2B, including segmentation, product line strategy, hothouse prototyping and business unit strategy. </p> <section class="spacing spacing--top-bottom"> <blockquote class="pull-quote"> "When companies have employees who are engaged—who are eager to put their discretionary energy, creativity, and enthusiasm to work—the companies grow faster." <footer> <cite> Darci Darnell </cite> </footer> </blockquote> </section> <p>Within the financial services industry, Darci advises clients in the payments, banking, insurance, consumer lending, credit cards and mortgage lending sectors. She has worked with clients in a range of additional industries, including consumer products, healthcare and technology. She regularly provides expert advice on the changing economic and regulatory landscape and its impact on corporate and business unit strategy in financial services. She also has extensive experience in merger integration, customer experience and loyalty and performance improvement. She co-wrote <a href="https://www.netpromotersystem.com/es-co/books/winning-on-purpose/"><em>Winning on Purpose: The Unbeatable Strategy of Loving Customers</em>,</a> with Maureen Burns and Fred Reichheld.</p> <p>In addition, Darci is a leader of our gender parity initiatives and sits on our Global Women's Leadership Council. She regularly speaks and participates in women's networking events. </p> <p>Darci has worked in our London, San Francisco and New York offices. Prior to joining us in 2000, she was a principal consultant for another global firm across North America and Asia, notably South Korea. She also worked in the Office of the Chairman for Dell.</p> <p>Apart from work, she is an active investor in the fitness and technology services industries.</p> <p>Darci holds an MBA from The Tuck School at Dartmouth College, as well as a B.S. in Business Administration, with honors, from Washington University in St. Louis.</p> <p>She passed the CPA exam in 1995. </p> </div> </section> <aside class="large-3 large-push-9 column profile-container__right-sidebar" aria-labelledby="relatedProfilesTitle"> <section class="profile-aside-container profile-aside-container--large"> <h6 id="relatedProfilesTitle" class="profile-aside-container__title">Related Profiles</h6> <ul class="profile-aside-container__list"> <li> <section class="profile-aside-block profile-aside-block--sidebar-large"> <div class="profile-aside-block__image-container"> <a href="/es-co/our-team/prameet-jamnadas/" aria-label="Prameet Jamnadas"> <div class="profile-aside-block__image-wrap"> <img alt="" 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