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font-weight: 700; letter-spacing: 0; text-align:center; margin-bottom: .35rem; } #header-dates-section p span { padding: 0 1.5rem; } @media (max-width: 767.98px) { #header-dates-section p { font-size: 10px; } #header-dates-section p span { padding: 0 .5rem; } } </style> <section id="header-dates-section"> <div class="container"> <div class="row">  <div class="col-12"> <p> <span> May 19 – 22   |   Education </span> <span> May 20 – 22   |   Exhibits </span> <span> Houston, TX </span> </p> </div> </div> </div> </div> </section>     <section id="content-section"> <div class="container"> <div class="row">  <div id="side-column-content" class="col-lg-1 order-lg-first order-md-last order-sm-last order-last"> <div class="sidecolumn-custom"> </div> </div>  <div id="admin-page-content" class="col-lg-12"> <div class="admincontent12">  <h1 class="pageTitle">FAQs</h1> <h3>About the Venue & the Event</h3> <p><strong><em>Where is the Event Located?</em></strong></p> <p>XPONENTIAL 2025 will be held at the George R Brown Convention Center in Houston, TX. The address is 1001 Avenida de las Americas, Houston, TX.</p> <p><strong><em>When does XPONENTIAL start and finish? </em></strong></p> <ul> <li>The educational program starts on Monday, May 19, 2025.</li> <li>The XPO Hall opens on Tuesday, May 20, at 10:30 AM.</li> <li>XPONENTIAL concludes on Thursday, May 22, at 3:00 PM.</li> </ul> <p><strong><em>What are the XPO Hall Hours? </em></strong></p> <ul> <li>Tuesday, May 20: 10:30 AM - 5:30 PM</li> <li>Wednesday, May 21: 10:30 AM – 5:30 PM</li> <li>Thursday, May 22: 10:30 AM – 3:00 PM</li> </ul> <p><strong><em>When does Registration open? </em></strong></p> <p>Online registration is now open. On-site registration opens on Sunday, May 18, at 1:00 PM. See the full schedule here: <a href="sag.cfm">Schedule at a Glance</a></p> <p><strong><em>How do I get my event badge? </em></strong></p> <p>Bring your confirmation email to registration during any of the registration hours. You can scan your confirmation email at the self-scanning stations to print your badge or visit a Registration Concierge for assistance.</p> <p><strong><em>How do I get to the venue? </em></strong></p> <p>There are various transportation options available. You can find more details on the Convention Center’s website: <a href="https://www.grbhouston.com/attendees/parking-maps-and-directions/">Parking & Directions for the George R Brown Convention Center</a></p> <p><strong><em>Does XPONENTIAL have a DUNS code? </em></strong></p> <p>DUNS: # 196847805<br /> Unique Entity ID: M3LXR9V2VNM3<br /> CAGE: 9HAG0</p> <h3>For Attendees</h3> <p><strong><em>How do I register?</em></strong></p> <p>Online registration is open. Visit the <a href="attendee_registration.cfm">Attendee Registration page</a> to register</p> <p><strong><em>I registered and have not received a confirmation email. When will I get one?</em></strong></p> <p>If you haven’t received your confirmation email, you can access your registration by requesting an email <a href="https://www.mylibralounge.com/sites/xponential2025/attendee/en/welcome/">here</a>.</p> <p><strong><em>What are the costs to attend?</em></strong></p> <p>There are different pass types available. To see the available passes, visit the <a href="attendee_registration.cfm">Attendee Registration page</a>.</p> <p><strong><em>What are the differences between badge types?</em></strong></p> <p>To see the different access levels offered by each badge type, visit the <a href="attendee_registration.cfm">Attendee Registration page</a>.</p> <p><strong><em>How do I make a change to my registration?</em></strong></p> <p>If you would like to upgrade your pass type, you can log into your registration profile by visiting the <a href="attendee_registration.cfm">registration page</a> and requesting an email.<br /> <br /> To cancel or transfer a badge to another team member, please contact Showcare at <a href="mailto:XPONENTIAL@showcare.com">XPONENTIAL@showcare.com</a> or call +1 844 327 5248.<br /> <br /> To view the Show Policies, as well as cancellation policies, visit <a href="show_policies.cfm">Show Policies</a>.</p> <p><strong><em>Are there any group discounts available? </em></strong></p> <p>XPONENTIAL offers organizational passes for groups of 5 or more from the same organization. To purchase an organizational pass, contact the XPONENTIAL Registrar at <a href="mailto:XPONENTIAL@showcare.com">XPONENTIAL@showcare.com</a>.<br /> <br /> Should an organization not fill all purchased slots, a pro-rated refund will not be provided.</p> <p><strong><em>Are there hotels available through XPONENTIAL? </em></strong></p> <p>We negotiated special rates with the most convenient hotels to make your trip to Houston more affordable. You can save up to $1,000 when booking directly through our official housing company, Showcare, the ONLY official housing provider for XPONENTIAL 2025<br /> <br /> We encourage all attendees and exhibitors to take advantage of these special rates. The closest hotels fill up first—so book early!<br /> <br /> Visit the <a href="book_hotel.cfm">Book Your Hotel page</a> to claim your hotel room and register.</p> <p><strong><em>Can I register at the event? </em></strong></p> <p>Registration is available onsite. We encourage attendees to register beforehand to receive the best rates.</p> <p><strong><em>Can I get a refund if I cannot attend? </em></strong></p> <p>Refunds are available until certain dates. Please visit the <a href="show_policies.cfm">Show Policies</a> page to view XPONENTIAL’s cancellation policies.</p> <h3>For Exhibitors</h3> <p><strong><em>When can I start to set up my stand?</em></strong></p> <p>Exhibitor move-in begins on May 17, 2025 at 8:00 AM. The set-up days and times are:</p> <ul> <li>Saturday, May 17, from 8:00 AM – 8:00 PM</li> <li>Sunday, May 18, from 8:00 AM – 8:00 PM</li> <li>Monday, May 19, from 8:00 AM – 8:00 PM</li> </ul> <p><strong><em>Where do I ship my booth materials?</em></strong></p> <p>If you are shipping prior to the show, send materials to the advanced warehouse. The advance warehouse will begin receiving freight on April 17, 2025. Materials can be sent to the advance warehouse between April 17 to May 12.</p> <p>Show site shipments will be received by FREEMAN beginning May 17, 2025. Please note that shipments arriving at this address before May 17 may be refused by the facility.<br /> <br /> For additional shipping information login into the <a href="exhibitor_service_center.cfm">Exhibitor Service Center</a>.</p> <p><strong><em>How do I order items for our booth?</em></strong></p> <p>Items and services for your booth can be found in the <a href="https://www.freemanco.com/store/show/landing?showID=531168">FREEMAN Exhibitor Service Kit.</a> Furniture, flooring, electrical, lead retrieval, and more can all be ordered in the kit.</p> <p><strong><em>Is there lead retrieval available?</em></strong></p> <p>Yes, lead retrieval can be ordered directly online through Showcare, XPONENTIAL’s lead retrieval provider. Login to the <a href="exhibitor_checklist.cfm" rel="noreferrer noopener" target="_blank">Exhibitor Service Center</a> to order.</p> <p><strong><em>What items are required for our booth?</em></strong></p> <p>The show requires:</p> <ul> <li>A submitted <a href="https://s2.goeshow.com/mdna/xpo/2025/coi_upload.cfm">Certificate of Insurance</a></li> <li> <p>Flooring within your booth. This can be ordered in the <a href="https://www.freemanco.com/store/show/landing?showID=531168">Exhibitor Service Kit</a></p> </li> </ul> <p>For the display rules and guidelines, please visit the <a href="https://s2.goeshow.com/mdna/xpo/2025/documents/XPONENTIAL_2025_Exhibit_Display_Rules_and_Regulations.pdf">exhibit display rules and guidelines</a></p> <p><strong><em>I have a service contractor. How can they access the exhibit hall?</em></strong></p> <p>For any outside contractor or company who will need access to the show floor, please complete the EAC form here: <a href="https://s2.goeshow.com/mdna/xpo/2025/exhibitor_appointed_contractor_form.cfm">Exhibitor Appointed Contractor Form</a></p> <p>They will be provided with wristbands to access the exhibit hall during move-in and move-out. If they need access during the show days, they will need to be registered.</p> <p><strong><em>I would like to display a vehicle. What are the requirements?</em></strong></p> <p>To display a vehicle, please complete the Vehicle Display Form here: <a href="exhibitor_service_center.cfm">Vehicle Display Form</a></p> <p>You will need to login to the <a href="exhibitor_service_center.cfm">Exhibitor Service Center</a> to access the form.</p> <p>In addition to completing the form, the George R. Brown Convention Center requires a Fire Prevention Permit.</p> <p>The Houston Fire Code also requires that any vehicle displayed inside the facility have the battery cables disconnected. The gas tank must also be taped shut or have a lockable gas cap and may contain no more than ¼ tank of fuel before entering the GRB.</p> <p><strong><em>When does our stand need to be removed?</em></strong></p> <p>Exhibitor move-out begins on Thursday, May 22, at 3:00 PM. All booth materials and items must be removed by Friday, May 23, at 1:00 PM</p> <p><strong><em>Can we take down our booth before the show ends?</em></strong></p> <p>Exhibitors must refrain from early tear-down. Assigned exhibit spaces should remain occupied throughout the Exposition, allowing attendees to visit until 3:00 PM on Thursday, May 22, 2025.</p> <p><strong><em>How can I get a copy of my invoice?</em></strong></p> <p>Access your invoice and current balance in the <a href="exhibitor_service_center.cfm">Exhibitor Service Center</a>. Login and Select “Booth Payment.”</p> <p><strong><em>How do I transfer or change a team member’s registration?</em></strong></p> <p>To change a registration, please contact Showcare at <a href="mailto:XPONENTIAL@showcare.com">XPONENTIAL@showcare.com</a> or call +1 844 327 5248.</p> <p><strong><em>Are there any group registration discounts available?</em></strong></p> <p>XPONENTIAL offers Organizational passes for the XPO Hall and Full Conference Passes. XPONENTIAL offers Organizational passes for groups of 5 or more from the same organization. To purchase an organizational pass, contact the XPONENTIAL Registrar at <a href="mailto:XPONENTIAL@showcare.com">XPONENTIAL@showcare.com</a>.</p> <p>Should an organization not fill all purchased slots, a pro-rated refund will not be provided.</p> <p><strong><em>What sponsorship opportunities are available?</em></strong></p> <p>Choose from a variety of sponsorships to achieve your most ambitious goals. 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