Kiyoh

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C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>4</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffcd29;"></span> <span class="icon-star" style="color:#ffcd29;"></span> <span class="icon-star-o"></span> <span class="icon-star-o"></span> <span class="icon-star-o"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffcd29;"></span> <span class="icon-star" style="color:#ffcd29;"></span> <span class="icon-star-o"></span> <span class="icon-star-o"></span> <span class="icon-star-o"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>I can't find clear consistent instructions for getting started.</h4></div> <p class="text opinion" >NovaCustom did not provide clear consistent instructions on how to change the LUKS2 Disk Recovery Key passphrase. I don't know how to rectify all the conflicting suggestions posted on the various forums. One person said that the encrypted disk header must be backed up before changing the LUKS2 Disk Recovery Key. This is all very confusing for a newbie to the world of LUKS2 and Qubes OS. So my new expensive laptop sits idle on my work desk, while I read and read and shake my head. NovaCustom is remiss in not providing proper guidance. I mean, customers deserve useful instructions after paying out over $2,000 USD. It's probably a great machine, but I don't see how to even get started. Call me disappointed in NovaCustom.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">No</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2025-02-20T22:08:55.722Z"> </span> <span class="name-city"> William , King George </span> </div> </div> <div class="review-response"> <div class="align-elements center spaced"> <h3>Response from the business owner</h3> </div> <p>Hello, Thank you for your feedback. To change the Change Disk Password in Qubes OS, you can simply open the Qubes OS menu and search 'Change Disk Password'. We realise that the instructions on the 'Important notes' document are outdated, so we will process your feedback and improve the instructions for future customers. Please note that we are always happy to assist you in case of any issue. You can find our contact details here: https://novacustom.com/contact/ Best regards, Wessel - NovaCustom</p> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>9</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star-half-full" style="color:#ffba16;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star-half-full" style="color:#ffba16;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>As expected</h4></div> <p class="text opinion" >Laptop's fine—everything works as expected. Delivery was a bit slow, but I wasn't in a rush, and customer support were responsive.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2025-02-14T09:40:45.458Z"> </span> <span class="name-city"> Alex , Edinburgh </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Calming</h4></div> <p class="text opinion" >Every step of the way Nova Customs and their MVP Wessel have been wonderful. I'm super happy with machine and build quality. It is incredibly light for a 16in machine. There were delays caused by parts shipments but Wessel and the team were completely transparent and communicative about the entire process and what has happening on their end. Once shipped it arrived very quickly and packed securely. I've been having a blast with the machine and Qubes OS so far and highly recommend Nova Customs to anyone looking for a machine running Linux out the box.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2025-02-13T18:30:04.149Z"> </span> <span class="name-city"> Sam , New York </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Quick, nice</h4></div> <p class="text opinion" >My laptop died suddenly and I had NovaCustom in sight so I ordered. I mentioned the mini-"crisis" and I got my laptop well ahead of schedule. I am a Linux newbie so had to contact support. They replied really quickly, nicely, I felt they really wanted to help - which they did. And followed up. I can only warmly recommend this team.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2025-01-27T14:10:17.246Z"> </span> <span class="name-city"> phil , lausanne </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Great laptop with very good service</h4></div> <p class="text opinion" >The laptop looks and feels very slick and nice. The open source firmware works well. I've installed QubesOS and Windows 11 (Dual Boot) and both work fine.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2025-01-05T09:25:42.724Z"> </span> <span class="name-city"> Felix , Frankfurt </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>8</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star-o"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star-o"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Excellent laptop, customer service was quick and helpful.</h4></div> <p class="text opinion" >The NV41 is great. The pure specs are good and the options for high security use-cases are great. The Hardware is close to perfect for use with Qubes OS. The internal touchpad and keyboard do not use a USB controller. Neither does the network interface. This spares me some cumbersome manual configuration. Documentation for the initial configuration of the Heads firmware is unfortunately rather sparse, but Novacustom provides you with links to all the guides necessary for setup. The NV41 probably isn't for everyone. But for those who value the security provided through using Heads and Qubes, it is probably as good as it gets. There was a minor mix-up with one of the emails for the delivery missing. This was corrected by support almost immediately. Time from placing the order to delivery was about two weeks which is a lot, but I also made the mistake of ordering very close to the holidays. Overall I'm very happy with both the product and the support provided.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2025-01-03T12:42:54.875Z"> </span> <span class="name-city"> Mino , Vienna </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>NovaCustom provided exceptional service, delivering a high-quality, customizable laptop that perfect</h4></div> <p class="text opinion" >I had an excellent experience with NovaCustom. The ordering process was straightforward, with clear customization options that allowed me to build a laptop tailored to my exact requirements. Their customer service was responsive and helpful throughout the process, addressing any questions I had promptly. The laptop itself is of outstanding quality, with attention to detail in both hardware and software configurations. Shipping was fast, and the product arrived securely packaged. Overall, NovaCustom exceeded my expectations, and I would highly recommend them to anyone looking for a customizable laptop solution.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-12-19T08:58:23.486Z"> </span> <span class="name-city"> Artur , Tbilisi </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Security it</h4></div> <p class="text opinion" >My laptop was delivered in a well configured state. At all, itd security, due open source UEFI, is high</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-12-09T11:55:18.505Z"> </span> <span class="name-city"> Nico , Leipzig </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Excellent service and quality product!</h4></div> <p class="text opinion" >A first-class company. Communication regarding unexpected hardware integration delays was much appreciated.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-12-08T22:29:49.894Z"> </span> <span class="name-city"> Matt , Forsyth </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Awesome after delivery service</h4></div> <p class="text opinion" >After a receiving shiny new laptop I had difficulties setting it up. Service was prompt, friendly and helpful. With a solution finally found. Great product with great followup service.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-11-28T20:59:46.872Z"> </span> <span class="name-city"> Colin , Cumbria </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Excellent in all ways</h4></div> <p class="text opinion" >Although NovaCustom wasn't a complete surprise to me (I knew the brand already, most likely after following some article about Coreboot), its name was dormant for me and was reawakened in February this year, when I came across a nv41 review in an article by Solène Rapenne on her excellent blog at https://dataswamp.org/~solene/2024-01-03-laptop-review-novacustom-nv41.html Then, I remembered that there was a European manufacturer, with excellent feedback from its consumers with Coreboot bios! The choice was immediately made. The nv41 I bought is a hyper-light 14“ notebook, in beautiful and discreet bluish gray tones, with the logo on the lid standing out. Equipped with a powerful i7-1260p, 32Gb DDR4 RAM and SSD M. 2 Samsung 980, this laptop is corresponding in full to my needs. While there are ample chances for customization like different logo on the bios boot or laptop lid, the only customization I opted for was an inscription on the palmrest. On its website, however, it is visible and possible to make choices to customize the notebook and system tailored to you. For last, I couldn´t let my review end before praising Wessel professionalism and sympathy.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Você nos recomendaria?</span> <span class="rating as-stars">sim</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-11-19T16:53:17.877Z"> </span> <span class="name-city"> Daniel Azevedo , Porto </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>8</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star-o"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star-o"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Great laptop. High quality, came with everything I ordered, but removed a star due to a dead pixel.</h4></div> <p class="text opinion" >The laptop is of great quality, is very fast, and came with everything I ordered, and runs my operating system really good. I removed a star since there is a dead pixel at the top of the screen (which is disappointing when you pay over $3,000 CAD for a laptop), but nothing is perfect in life so it's whatever.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-11-07T22:54:24.823Z"> </span> <span class="name-city"> Kolton , Fort St John </span> </div> </div> <div class="review-response"> <div class="align-elements center spaced"> <h3>Response from the business owner</h3> </div> <p>Hello, Thank you for your review. I'm sorry to hear that your internal screen display contains a dead pixel despite our quality checks. We recommend to proceed with a warranty request whenever it suits you (but within 3 years) to get this issue solved free of charge. To proceed with a warranty request, please submit the form on this page: https://novacustom.com/service/ Kind regards, Wessel - NovaCustom</p> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Alles bestens!</h4></div> <p class="text opinion" >Von der Bestellung über Kommunikation, Lieferung und Bearbeitung einer kleinen Reklamation hat novacustom 5 Sterne verdient. Perfekt trifft es gut!</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Würden Sie uns weiterempfehlen?</span> <span class="rating as-stars">Ja</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com/de</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-11-07T11:03:49.773Z"> </span> <span class="name-city"> Rolf , Schmitten im Taunus </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Great laptop with quick service</h4></div> <p class="text opinion" >A highly configurable laptop that ticked all my checkboxes. I ordered the laptop on a Thursday and had it on the following Tuesday; excellent service time for a custom laptop sent from the Netherlands to Sweden.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-10-31T05:24:45.277Z"> </span> <span class="name-city"> Daniel , Varberg </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>The exceptional customer service from Novacustom truly stands out; they built a powerful PC tailored</h4></div> <p class="text opinion" >I would like to commend the exceptional customer service provided by Novacustom. They took the time to understand our specific work requirements and built a powerful PC tailored to our needs. Their team was responsive and supportive throughout the entire process, ensuring that we received exactly what we needed. It's clear that they prioritize customer satisfaction, and we greatly appreciate their professionalism and expertise</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-10-29T12:36:05.678Z"> </span> <span class="name-city"> Alexandre Heurteau , Toulouse </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Super fast delivery and the laptop is great - exceeding my expectations.</h4></div> <p class="text opinion" >Super fast delivery and the laptop is great - exceeding my expectations.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-10-27T20:22:10.897Z"> </span> <span class="name-city"> Sarah , Bonn </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>PC exactement comme souhaité</h4></div> <p class="text opinion" >Les choix disponibles m'ont permis de demander un PC qui corresponde vraiment à mes besoins, sans fioritures inutiles. J'ai beaucoup aimé les options disponibles, il n'y en avait pas forcément beaucoup mais elles m'ont semblé largement suffisantes. J'ai profité de la personnalisation de la gravure sur le dos du PC, avec un logo contenant des détails fins, et je trouve la qualité incroyable. J'ai commandé l'ordinateur (en pré-vente) fin mai pour une livraison initialement annoncée en juin-juillet. Les développements sur le logiciel d'amorçage Coreboot ont finalement été plus compliqués que prévus pour la configuration que j'avais demandée, et j'ai reçu le PC début octobre. Wessel a très bien communiqué sur le sujet, avec un mail d'informations par mois et un lien Github vers l'avancement des développements, ainsi qu'une compensation financière. Les réponses à mes quelques questions sont arrivées très rapidement. Je n'ai pas encore testé tous les aspects du PC, mais jusqu'ici tout est très bien.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-10-20T12:41:24.489Z"> </span> <span class="name-city"> Matthieu , Grenoble </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Toller Service</h4></div> <p class="text opinion" >Bestellvorgang ist sehr übersichtlich mit guten Hinweisen für die Konfiguration des Geräts. Die Lieferung kam sehr schnell, Rückfragen per Mail wurden ebenfalls sehr schnell beantwortet. Alles in allem sehr professionell.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Würden Sie uns weiterempfehlen?</span> <span class="rating as-stars">Ja</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com/de</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-10-20T08:38:31.909Z"> </span> <span class="name-city"> Chris , Heidelberg </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Great customer support, great, modern hardware (one of a kind in Europe)</h4></div> <p class="text opinion" >Great customer support, great, modern hardware (one of a kind in Europe). Received my laptop very quickly after it was shipped.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-10-18T23:36:25.199Z"> </span> <span class="name-city"> - , - </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Perfekt!!!</h4></div> <p class="text opinion" >Ware von bester Qualität, ausgezeichneter Service, obwohl man ihn eigentlich nicht braucht, weil ja alles reibungslos läuft, aber wenn man z.B. einen Wechsel beim Drucker hat wie ich und das nicht installiert bekommt, haben die mir sofort geholfen, bis es installiert war (sehr geduldig !!!) und das auch nach Jahren nach dem Laptopkauf! Einzigartige Möglichkeit sich das Laptop zusammenstellen zu lassen und genial auch die Möglichkeit der Personalisierung, so etwas möchte ich nie wieder missen, man freut sich jeden Tag, wenn man an dem Laptop sitzt. Ich habe jetzt noch einen zweiten bestellt (14 Zoll), der erste Laptop hatte 17 Zoll. Absolut zufrieden!! Wenn man so etwas mal hatte, kann man nie mehr zu einem Laptop von der Stange zurückkehren.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Würden Sie uns weiterempfehlen?</span> <span class="rating as-stars">Ja</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com/de</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-10-16T18:33:11.062Z"> </span> <span class="name-city"> Stephanie , Niebüll </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>9</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star-half-full" style="color:#ffba16;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star-half-full" style="color:#ffba16;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Excellent service and great laptop</h4></div> <p class="text opinion" >I've experienced excellent advise and support from NovaCustoms helping me to choose, configure and order the right laptop. Ordered on a Thursday, got it already on the Saturday right after. I decide to go 'all the way' for security and open-source, hence I ordered a laptop with Heads, Coreboot and Qubes OS. I have a reasonable understanding of Linux and configuring such a system, but I'm also aware I still have a lot to learn. And that is exactly why I decided to order with NovaCustoms, because I know I can rely on their continued support in case I need assistance. So far I managed mostly on my own and really enjoy tuning Qubes OS to my needs on this very nice, silent, and fast laptop. Also thumbs-up for their efforts on sustainability and social dimensions. Check their website! All in all, I recommend both this company from a service point of view, and their high quality products</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Aanbevelen?</span> <span class="rating as-stars">Ja</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com/nl</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-10-15T18:47:18.81Z"> </span> <span class="name-city"> Niels , Wijk bij Duurstede </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>1</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star-half-full" style="color:#ffd834;"></span> <span class="icon-star-o"></span> <span class="icon-star-o"></span> <span class="icon-star-o"></span> <span class="icon-star-o"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star-half-full" style="color:#ffd834;"></span> <span class="icon-star-o"></span> <span class="icon-star-o"></span> <span class="icon-star-o"></span> <span class="icon-star-o"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>didn't receive laptop</h4></div> <p class="text opinion" >I paid for expedited shipping and it's been stuck in a country that's neither the origin or the destination for 2 weeks. Idk if it's a scam or what</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">No</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-10-04T11:00:48.885Z"> </span> <span class="name-city"> skyler , florence </span> </div> </div> <div class="review-response"> <div class="align-elements center spaced"> <h3>Response from the business owner</h3> </div> <p>Hello, Thank you for your feedback. I'm sorry to hear about this experience. Lately, we have experienced quite a lot of delays for the Expedited shipping service due to a general disturbance, the current delays are all at the airport of Cologne in Germany. This is where all packages from the Netherlands and Western Germany go in transit by airplane to the United States. Please allow a few more working days for the package to arrive. For the next time, please consider to select UPS Express Saver during check-out for a faster delivery. In name of UPS, we apologize for the delay. Thank you very much for your patience. Kind regards, Wessel - NovaCustom EDIT: the order has been delivered with a delay of 8 days. It is the longest delay for UPS Expedited deliveries in the USA we have seen so far. For anyone who needs a quick delivery, we recommend to select UPS Express Saver during check-out.</p> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>10</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> <span class="icon-star" style="color:#ffb612;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>I am very happy with the hardware and its performance.</h4></div> <p class="text opinion" >Discovery of Nova Custom was a revelation to me. Impeccable service with prompt reactions to user queries. Quick delivery of my NV41 with core boot and Qubes OS. Although I must admit that learnig Qubes OS requires a steep learning curve. I have for the moment switched back to my old love, Linux Mint. Before coming back to Qubes OS as my daily workhorse I have first to figure out many technical details such as permanently mounting external drives, etc. Qubes OS is now running on another machine for figuring out these features first. All this does not change my jugment about Nova Custom. The five stars are ampy merited. Thank you</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-09-19T08:37:47.348Z"> </span> <span class="name-city"> Roland Kaber , Oberdonven </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>8</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star-o"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star" style="color:#ffbe1a;"></span> <span class="icon-star-o"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Great overall, but understanding the customer's commnunication could be better</h4></div> <p class="text opinion" >I've read good things about NovaCustom. I like the ethical standards maintained by them and their commitment to provide service even after my purchase. Their products are privacy-oriented, which is I care about and delivery was as committed. Communication with them has been good; however, I did feel in some cases, they were unable to understand what I saying in the mails. That didn't however have any undesired effects on the product that I wanted and got; just that my communication could have been better understood.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-09-11T02:58:37.795Z"> </span> <span class="name-city"> Youganon , Newark </span> </div> </div> </div> </div> </div> </div> <div class="review"> <div class="review-content"> <div class="left"> <div class="rating-number"> <svg width="88px" height="96px" viewBox="0 0 88 96" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" fill="#94be1c"> <g transform="translate(-22.000000, -16.000000)"> <path d="M19.8135517,88.6138147 C23.8956008,95.0045785 29.4192056,100.006816 35.6894849,103.450723 L35.729738,103.475727 C42.1684482,106.998217 49.3917506,108.878023 56.6657471,108.914292 C60.5032552,108.934762 64.3586231,108.440734 68.1132895,107.399649 L68.1255166,107.427125 C72.406221,106.337132 76.3394848,104.910963 79.9305286,103.257701 C87.6067813,99.7310894 93.744349,95.1694376 98.5363914,90.6088848 C108.36488,81.2494205 112.514659,71.8916047 112.622642,71.4784952 C112.622642,71.4784952 105.677402,74.5320983 98.1357838,76.4937844 C99.1146348,72.8271802 99.6098991,69.0369317 99.6094869,65.2273122 C99.6052281,60.526217 98.8394574,55.7954472 97.2669762,51.2273384 C96.1712126,48.0506405 94.6906403,44.9517012 92.8025913,41.9941286 C91.4526698,39.8821459 89.9459949,37.9234822 88.3163625,36.1313262 C79.2062475,26.1172337 66.0781037,21.1439836 53.034038,22.1207739 C46.1272652,22.6399428 39.2457708,24.8240513 32.9956868,28.8118561 C15.6266796,39.9066 8.8434137,61.3256463 15.5431509,79.9332952 C16.6173455,82.9166957 18.0337601,85.8275582 19.8135517,88.6138147" id="txt_balloon" transform="translate(62.811321, 65.457451) scale(-1, 1) rotate(-300.000000) translate(-62.811321, -65.457451) "></path> </g> </svg> <span>9</span> </div> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star-half-full" style="color:#ffba16;"></span> </div> </div> </div> <div class="right"> <div class="component overall-rating-stars"> <div class="rating-stars"> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star" style="color:#ffba16;"></span> <span class="icon-star-half-full" style="color:#ffba16;"></span> </div> </div> <div class="component rating-description"> <div class="title component"><h4>Great experience</h4></div> <p class="text opinion" >I bought a laptop with Qubes OS preinstalled, with a custom etched logo and with a pair of sound-cancelling headphones. I'm quite happy with both products. The experience setting up Qubes was very smooth. The performance and battery life are excellent (3-4h when editing documents, using email, etc), although I had to set the fan speed to "Performance" in the bios - the laptop felt a bit too warm with the default settings. The custom etching looks great as well. There are still some fairly minor issues with Qubes: adjusting the screen brightness with the keyboard buttons did not work properly and Bluetooth does not seem to work out of the box, although I have not tried to fix it since I don't use it. I'm also very happy with the headphones: the battery lasts more than two whole work days and the noise cancelling is quite good.</p> </div> <div class="component ratings-per-division"> <ul> <li> <div class="question-wrapper stars-line"> <span class="question">Would you recommend us?</span> <span class="rating as-stars">Yes</span> </div> </li> </ul> </div> <div class="meta-data"> <h3>Review for: novacustom.com</h3> <div class="component"> <div class="align-elements center spaced"> <input type="hidden" class="today-text" value="Today"/> <input type="hidden" class="yesterday-text" value="Yesterday"/> <span class="created-date date-span" data-date="2024-08-13T17:18:53.664Z"> </span> <span class="name-city"> Pablo , Madrid </span> </div> </div> </div> </div> </div> </div> </div> <div class="component"> <div class="button-container"> <a> <button class="primary" disabled>Previous</button> </a> <a href="https://www.kiyoh.com/location-group/novacustom?lang=en&limit=25&pageNumber=1&filterDateScoreOrder=DATE_DESC"> <button class="primary">Next</button> </a> </div> </div> </div> <div class="right"> <div> <h3>Best reviewed out of 4 members</h3> <p style="=text-decoration: underline"> <u><a href="https://www.kiyoh.com/reviews/1063742/novacustom_com?lang=en"> - novacustom.com | 9.4 </a> </u> </p> </div> <div class="about-review"> <h3>Kiyoh Reviews</h3> <p class="about-review-description">• Anyone can post a review, however all reviews will need to comply with our <a href="https://klantenvertellen.nl/en/terms-of-use-customer-review-system/" target="_blank" class="link">terms of use and the privacy policy</a><br/>• We perform automated and manual checks to prevent false reviews as much as possible<br/>• Reviews written on your own initiative are immediately shown online and verified within 72 hours</p> </div> </div> </div> </div> <script src="/assets/js/location-group.js"></script> <script src="/assets/js/public-page-filters.js"></script> <script src="/assets/js/popup.js"></script> <script type="application/ld+json"> { "@context":"https://schema.org", "@graph": [ { "@type": "Organization", "name": "Kiyoh", "email": "noreply@kiyoh.com", "telephone": "", "url": "https://www.kiyoh.com/", "disambiguatingDescription":"Kiyoh Reviews", "description": "&bull; Anyone can post a review, however all reviews will need to comply with our <a href="https://klantenvertellen.nl/en/terms-of-use-customer-review-system/" target="_blank" class="link">terms of use and the privacy policy</a><br/>&bull; We perform automated and manual checks to prevent false reviews as much as possible<br/>&bull; Reviews written on your own initiative are immediately shown online and verified within 72 hours", "logo": { "@type": "ImageObject", "url": "https://www.kiyoh.com/" } }, { "@type": "LocalBusiness", "name": "NovaCustom", "url": "https://www.kiyoh.com/location-group/novacustom?lang=en", "sameAs": "", "address": { "@type": "PostalAddress", "streetAddress": " ", "addressLocality": "", "postalCode": "" }, "aggregateRating": { "@type": "AggregateRating", "ratingValue": "9.6", "reviewCount": "272", "worstRating":"1", "bestRating": "10" }, "review": [ { "@type": "Review", "@id": "#/schema/Review/4e8c98b6-b90a-48fc-9803-8bec891f6005", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "William", "url": "" }, "datePublished": "2025-02-20T22:08:55.722Z", "headline": "I can't find clear consistent instructions for getting started.", "reviewBody": "NovaCustom did not provide clear consistent instructions on how to change the LUKS2 Disk Recovery Key passphrase. I don't know how to rectify all the conflicting suggestions posted on the various forums.\nOne person said that the encrypted disk header must be backed up before changing the LUKS2 Disk Recovery Key. This is all very confusing for a newbie to the world of LUKS2 and Qubes OS.\n\nSo my new expensive laptop sits idle on my work desk, while I read and read and shake my head.\n\nNovaCustom is remiss in not providing proper guidance. I mean, customers deserve useful instructions after paying out over $2,000 USD.\n\nIt's probably a great machine, but I don't see how to even get started.\n\nCall me disappointed in NovaCustom.", "reviewRating": { "@type": "Rating", "ratingValue": "4", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/76ade3d0-fe8a-4000-b569-65e9b9992c3a", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Alex", "url": "" }, "datePublished": "2025-02-14T09:40:45.458Z", "headline": "As expected", "reviewBody": "Laptop's fine—everything works as expected. Delivery was a bit slow, but I wasn't in a rush, and customer support were responsive.", "reviewRating": { "@type": "Rating", "ratingValue": "9", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/1a5beb80-c80c-4056-91ad-8bafad89fbb6", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Sam", "url": "" }, "datePublished": "2025-02-13T18:30:04.149Z", "headline": "Calming", "reviewBody": "Every step of the way Nova Customs and their MVP Wessel have been wonderful. I'm super happy with machine and build quality. It is incredibly light for a 16in machine.\n\nThere were delays caused by parts shipments but Wessel and the team were completely transparent and communicative about the entire process and what has happening on their end. Once shipped it arrived very quickly and packed securely.\n\nI've been having a blast with the machine and Qubes OS so far and highly recommend Nova Customs to anyone looking for a machine running Linux out the box.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/28f0b210-c1d9-4799-8dd9-c92f6d8019a5", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "phil", "url": "" }, "datePublished": "2025-01-27T14:10:17.246Z", "headline": "Quick, nice", "reviewBody": "My laptop died suddenly and I had NovaCustom in sight so I ordered. I mentioned the mini-"crisis" and I got my laptop well ahead of schedule. I am a Linux newbie so had to contact support. They replied really quickly, nicely, I felt they really wanted to help - which they did. And followed up.\n\nI can only warmly recommend this team.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/44e0c804-4d83-4f15-ab81-98fa4b5faafa", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Felix", "url": "" }, "datePublished": "2025-01-05T09:25:42.724Z", "headline": "Great laptop with very good service", "reviewBody": "The laptop looks and feels very slick and nice. The open source firmware works well. I've installed QubesOS and Windows 11 (Dual Boot) and both work fine.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/4e96c778-c92b-4266-a5c3-3ba68953707a", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Mino", "url": "" }, "datePublished": "2025-01-03T12:42:54.875Z", "headline": "Excellent laptop, customer service was quick and helpful.", "reviewBody": "The NV41 is great. The pure specs are good and the options for high security use-cases are great.\n\nThe Hardware is close to perfect for use with Qubes OS. The internal touchpad and keyboard do not use a USB controller. Neither does the network interface. This spares me some cumbersome manual configuration.\n\nDocumentation for the initial configuration of the Heads firmware is unfortunately rather sparse, but Novacustom provides you with links to all the guides necessary for setup.\n\nThe NV41 probably isn't for everyone. But for those who value the security provided through using Heads and Qubes, it is probably as good as it gets.\n\nThere was a minor mix-up with one of the emails for the delivery missing. This was corrected by support almost immediately.\n\nTime from placing the order to delivery was about two weeks which is a lot, but I also made the mistake of ordering very close to the holidays.\n\nOverall I'm very happy with both the product and the support provided.", "reviewRating": { "@type": "Rating", "ratingValue": "8", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/fe8826ab-913b-4723-95f3-6ee7f1c88860", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Artur", "url": "" }, "datePublished": "2024-12-19T08:58:23.486Z", "headline": "NovaCustom provided exceptional service, delivering a high-quality, customizable laptop that perfect", "reviewBody": "I had an excellent experience with NovaCustom. The ordering process was straightforward, with clear customization options that allowed me to build a laptop tailored to my exact requirements. Their customer service was responsive and helpful throughout the process, addressing any questions I had promptly. The laptop itself is of outstanding quality, with attention to detail in both hardware and software configurations. Shipping was fast, and the product arrived securely packaged. Overall, NovaCustom exceeded my expectations, and I would highly recommend them to anyone looking for a customizable laptop solution.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/21e790ac-b47b-4722-ab9b-749e97937f9d", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Nico", "url": "" }, "datePublished": "2024-12-09T11:55:18.505Z", "headline": "Security it", "reviewBody": "My laptop was delivered in a well configured state.\n\nAt all, itd security, due open source UEFI, is high", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/e8c78159-0ed6-409e-8308-f4c9b87205f2", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Matt", "url": "" }, "datePublished": "2024-12-08T22:29:49.894Z", "headline": "Excellent service and quality product!", "reviewBody": "A first-class company. Communication regarding unexpected hardware integration delays was much appreciated.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/5b84b438-9adb-4776-ae63-032062bea268", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Colin", "url": "" }, "datePublished": "2024-11-28T20:59:46.872Z", "headline": "Awesome after delivery service", "reviewBody": "After a receiving shiny new laptop I had difficulties setting it up. Service was prompt, friendly and helpful. With a solution finally found. Great product with great followup service.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/a3a154fb-b234-4657-ae8e-768243943514", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Daniel Azevedo", "url": "" }, "datePublished": "2024-11-19T16:53:17.877Z", "headline": "Excellent in all ways", "reviewBody": "Although NovaCustom wasn't a complete surprise to me (I knew the brand already, most likely after following some article about Coreboot), its name was dormant for me and was reawakened in February this year, when I came across a nv41 review in an article by Solène Rapenne on her excellent blog at https://dataswamp.org/~solene/2024-01-03-laptop-review-novacustom-nv41.html\nThen, I remembered that there was a European manufacturer, with excellent feedback from its consumers with Coreboot bios! The choice was immediately made.\n\nThe nv41 I bought is a hyper-light 14“ notebook, in beautiful and discreet bluish gray tones, with the logo on the lid standing out.\n\nEquipped with a powerful i7-1260p, 32Gb DDR4 RAM and SSD M. 2 Samsung 980, this laptop is corresponding in full to my needs. While there are ample chances for customization like different logo on the bios boot or laptop lid, the only customization I opted for was an inscription on the palmrest. On its website, however, it is visible and possible to make choices to customize the notebook and system tailored to you.\n\nFor last, I couldn´t let my review end before praising Wessel professionalism and sympathy.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "Portuguese" } , { "@type": "Review", "@id": "#/schema/Review/38682eef-08ea-4722-9b8a-24d832ebd05d", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Kolton", "url": "" }, "datePublished": "2024-11-07T22:54:24.823Z", "headline": "Great laptop. High quality, came with everything I ordered, but removed a star due to a dead pixel.", "reviewBody": "The laptop is of great quality, is very fast, and came with everything I ordered, and runs my operating system really good. I removed a star since there is a dead pixel at the top of the screen (which is disappointing when you pay over $3,000 CAD for a laptop), but nothing is perfect in life so it's whatever.", "reviewRating": { "@type": "Rating", "ratingValue": "8", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/8bae86f8-f73a-4c9e-8c1c-6c11c3eef692", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Rolf", "url": "" }, "datePublished": "2024-11-07T11:03:49.773Z", "headline": "Alles bestens!", "reviewBody": "Von der Bestellung über Kommunikation, Lieferung und Bearbeitung einer kleinen Reklamation hat novacustom 5 Sterne verdient.\nPerfekt trifft es gut!", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "German" } , { "@type": "Review", "@id": "#/schema/Review/1bdf959a-b975-43b7-96a9-6cd09789a31f", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Daniel", "url": "" }, "datePublished": "2024-10-31T05:24:45.277Z", "headline": "Great laptop with quick service", "reviewBody": "A highly configurable laptop that ticked all my checkboxes.\n\nI ordered the laptop on a Thursday and had it on the following Tuesday; excellent service time for a custom laptop sent from the Netherlands to Sweden.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/14f7f60d-adf8-428e-b64b-c0f4123eb80a", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Alexandre Heurteau", "url": "" }, "datePublished": "2024-10-29T12:36:05.678Z", "headline": "The exceptional customer service from Novacustom truly stands out; they built a powerful PC tailored", "reviewBody": "I would like to commend the exceptional customer service provided by Novacustom. They took the time to understand our specific work requirements and built a powerful PC tailored to our needs. Their team was responsive and supportive throughout the entire process, ensuring that we received exactly what we needed. It's clear that they prioritize customer satisfaction, and we greatly appreciate their professionalism and expertise", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/ec958baa-eafa-4951-9ef9-5be4df82add9", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Sarah", "url": "" }, "datePublished": "2024-10-27T20:22:10.897Z", "headline": "Super fast delivery and the laptop is great - exceeding my expectations.", "reviewBody": "Super fast delivery and the laptop is great - exceeding my expectations.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/1c99646f-3197-48ea-950c-7f6da91c4417", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Matthieu", "url": "" }, "datePublished": "2024-10-20T12:41:24.489Z", "headline": "PC exactement comme souhaité", "reviewBody": "Les choix disponibles m'ont permis de demander un PC qui corresponde vraiment à mes besoins, sans fioritures inutiles.\n\nJ'ai beaucoup aimé les options disponibles, il n'y en avait pas forcément beaucoup mais elles m'ont semblé largement suffisantes.\n\nJ'ai profité de la personnalisation de la gravure sur le dos du PC, avec un logo contenant des détails fins, et je trouve la qualité incroyable.\n\nJ'ai commandé l'ordinateur (en pré-vente) fin mai pour une livraison initialement annoncée en juin-juillet. Les développements sur le logiciel d'amorçage Coreboot ont finalement été plus compliqués que prévus pour la configuration que j'avais demandée, et j'ai reçu le PC début octobre. Wessel a très bien communiqué sur le sujet, avec un mail d'informations par mois et un lien Github vers l'avancement des développements, ainsi qu'une compensation financière.\n\nLes réponses à mes quelques questions sont arrivées très rapidement.\n\nJe n'ai pas encore testé tous les aspects du PC, mais jusqu'ici tout est très bien.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/2c334696-7e19-4cef-a226-f10d17f1fea8", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Chris", "url": "" }, "datePublished": "2024-10-20T08:38:31.909Z", "headline": "Toller Service", "reviewBody": "Bestellvorgang ist sehr übersichtlich mit guten Hinweisen für die Konfiguration des Geräts. Die Lieferung kam sehr schnell, Rückfragen per Mail wurden ebenfalls sehr schnell beantwortet. Alles in allem sehr professionell.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "German" } , { "@type": "Review", "@id": "#/schema/Review/39a7b16c-ff81-4014-9d2f-cc1b64a488fd", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "-", "url": "" }, "datePublished": "2024-10-18T23:36:25.199Z", "headline": "Great customer support, great, modern hardware (one of a kind in Europe)", "reviewBody": "Great customer support, great, modern hardware (one of a kind in Europe). Received my laptop very quickly after it was shipped.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/8bc423df-c1ac-4487-a2f1-5765c129ce06", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Stephanie ", "url": "" }, "datePublished": "2024-10-16T18:33:11.062Z", "headline": "Perfekt!!!", "reviewBody": "Ware von bester Qualität, ausgezeichneter Service, obwohl man ihn eigentlich nicht braucht, weil ja alles reibungslos läuft, aber wenn man z.B. einen Wechsel beim Drucker hat wie ich und das nicht installiert bekommt, haben die mir sofort geholfen, bis es installiert war (sehr geduldig !!!) und das auch nach Jahren nach dem Laptopkauf!\nEinzigartige Möglichkeit sich das Laptop zusammenstellen zu lassen und genial auch die Möglichkeit der Personalisierung, so etwas möchte ich nie wieder missen, man freut sich jeden Tag, wenn man an dem Laptop sitzt.\n\nIch habe jetzt noch einen zweiten bestellt (14 Zoll), der erste Laptop hatte 17 Zoll.\n\nAbsolut zufrieden!! Wenn man so etwas mal hatte, kann man nie mehr zu einem Laptop von der Stange zurückkehren.", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "German" } , { "@type": "Review", "@id": "#/schema/Review/0ce499f4-8e18-454a-bd11-30240e237eb0", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Niels", "url": "" }, "datePublished": "2024-10-15T18:47:18.81Z", "headline": "Excellent service and great laptop", "reviewBody": "I've experienced excellent advise and support from NovaCustoms helping me to choose, configure and order the right laptop. Ordered on a Thursday, got it already on the Saturday right after. I decide to go 'all the way' for security and open-source, hence I ordered a laptop with Heads, Coreboot and Qubes OS. I have a reasonable understanding of Linux and configuring such a system, but I'm also aware I still have a lot to learn. And that is exactly why I decided to order with NovaCustoms, because I know I can rely on their continued support in case I need assistance. So far I managed mostly on my own and really enjoy tuning Qubes OS to my needs on this very nice, silent, and fast laptop. Also thumbs-up for their efforts on sustainability and social dimensions. Check their website! All in all, I recommend both this company from a service point of view, and their high quality products", "reviewRating": { "@type": "Rating", "ratingValue": "9", "worstRating":"1", "bestRating": "10" }, "inLanguage": "Nederlands" } , { "@type": "Review", "@id": "#/schema/Review/2baaf15c-e225-47cc-84e2-07c618b5aa3d", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "skyler", "url": "" }, "datePublished": "2024-10-04T11:00:48.885Z", "headline": "didn't receive laptop", "reviewBody": "I paid for expedited shipping and it's been stuck in a country that's neither the origin or the destination for 2 weeks. Idk if it's a scam or what", "reviewRating": { "@type": "Rating", "ratingValue": "1", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/d74a6a73-c1a5-41a5-b05c-8c818a534a63", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Roland Kaber", "url": "" }, "datePublished": "2024-09-19T08:37:47.348Z", "headline": "I am very happy with the hardware and its performance.", "reviewBody": "Discovery of Nova Custom was a revelation to me. Impeccable service with prompt reactions to user queries. Quick delivery of my NV41 with core boot and Qubes OS. Although I must admit that learnig Qubes OS requires a steep learning curve. I have for the moment switched back to my old love, Linux Mint. Before coming back to Qubes OS as my daily workhorse I have first to figure out many technical details such as permanently mounting external drives, etc. Qubes OS is now running on another machine for figuring out these features first.\nAll this does not change my jugment about Nova Custom. The five stars are ampy merited.\nThank you", "reviewRating": { "@type": "Rating", "ratingValue": "10", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/497bdb22-6d29-467a-a106-0815d09d101b", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Youganon", "url": "" }, "datePublished": "2024-09-11T02:58:37.795Z", "headline": "Great overall, but understanding the customer's commnunication could be better", "reviewBody": "I've read good things about NovaCustom. I like the ethical standards maintained by them and their commitment to provide service even after my purchase. Their products are privacy-oriented, which is I care about and delivery was as committed.\n\nCommunication with them has been good; however, I did feel in some cases, they were unable to understand what I saying in the mails. That didn't however have any undesired effects on the product that I wanted and got; just that my communication could have been better understood.", "reviewRating": { "@type": "Rating", "ratingValue": "8", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } , { "@type": "Review", "@id": "#/schema/Review/38351756-d464-4788-8060-2a911f96dfeb", "itemReviewed": { "@type": "Organization", "name": "NovaCustom" }, "author": { "@type": "Person", "name": "Pablo", "url": "" }, "datePublished": "2024-08-13T17:18:53.664Z", "headline": "Great experience", "reviewBody": "I bought a laptop with Qubes OS preinstalled, with a custom etched logo and with a pair of sound-cancelling headphones. I'm quite happy with both products.\n\nThe experience setting up Qubes was very smooth. The performance and battery life are excellent (3-4h when editing documents, using email, etc), although I had to set the fan speed to "Performance" in the bios - the laptop felt a bit too warm with the default settings.\n\nThe custom etching looks great as well.\n\nThere are still some fairly minor issues with Qubes: adjusting the screen brightness with the keyboard buttons did not work properly and Bluetooth does not seem to work out of the box, although I have not tried to fix it since I don't use it.\n\nI'm also very happy with the headphones: the battery lasts more than two whole work days and the noise cancelling is quite good.", "reviewRating": { "@type": "Rating", "ratingValue": "9", "worstRating":"1", "bestRating": "10" }, "inLanguage": "English" } ] } ] } </script> <script type="text/javascript"> kv.initGroup('https://www.kiyoh.com/location-group/novacustom?lang=en'); kv.initFilters('https://www.kiyoh.com/location-group/novacustom?lang=en'); </script> </body> </html>

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