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Talking Email with Postmark
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<span class="nav_title">Email API</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/smtp-service" class="nav_link"> <span class="nav_icon nav_icon--smtp"></span> <span class="nav_title">SMTP Service</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/message-streams" class="nav_link"> <span class="nav_icon nav_icon--streams"></span> <span class="nav_title">Message Streams</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/transactional-email" class="nav_link"> <span class="nav_icon nav_icon--transactional"></span> <span class="nav_title">Transactional Email</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/email-delivery" class="nav_link"> <span class="nav_icon nav_icon--delivery"></span> <span class="nav_title">Email Delivery</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/email-templates" class="nav_link"> <span class="nav_icon nav_icon--templates"></span> <span class="nav_title">Email Templates</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/inbound-email" class="nav_link"> <span class="nav_icon nav_icon--inbound"></span> <span class="nav_title">Inbound Email</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/email-analytics" class="nav_link"> <span class="nav_icon nav_icon--insight"></span> <span class="nav_title">Analytics & Retention</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/integrations" class="nav_link"> <span class="nav_icon nav_icon--integrations"></span> <span class="nav_title">Integrations</span> </a> </li> </ul> </div> <div class="nav_sub"> <h2 class="nav_sub-heading"> <span class="nav_icon nav_icon--for"></span> <span class="nav_text">Postmark For</span> </h2> <ul class="nav_list"> <li><a href="https://postmarkapp.com/for/agencies" class="nav_sub-link">Agencies</a></li> <li><a href="https://postmarkapp.com/for/enterprise" class="nav_sub-link">Enterprise</a></li> <li><a href="https://postmarkapp.com/for/startups" class="nav_sub-link">Startups</a></li> <li><a href="https://postmarkapp.com/for/bootstrapped-startups" class="nav_sub-link">Bootstrapped Startups</a></li> <li><a href="https://postmarkapp.com/for/side-projects" class="nav_sub-link">Side Projects</a></li> </ul> <h2 class="nav_sub-heading u-pad-top--xs"> <span class="nav_icon nav_icon--versus"></span> <span class="nav_text">Postmark vs.</span> </h2> <ul class="nav_list"> <li><a href="https://postmarkapp.com/compare/sendgrid-alternative" class="nav_sub-link">SendGrid</a></li> <li><a href="https://postmarkapp.com/compare/mailgun-alternative" class="nav_sub-link">Mailgun</a></li> <li><a href="https://postmarkapp.com/compare/amazon-ses-alternative" class="nav_sub-link">Amazon SES</a></li> <li><a href="https://postmarkapp.com/compare/sparkpost-alternative" class="nav_sub-link">SparkPost</a></li> <li><a href="https://postmarkapp.com/compare/mandrill-alternative" class="nav_sub-link">Mandrill</a></li> </ul> </div> </div> </div> </li> <li class="nav_item"> <a href="https://postmarkapp.com/pricing" class="nav_link">Pricing</a> </li> <li class="nav_item nav_item--dropdown nav_item--current"> <button class="nav_link js-nav-popup" aria-haspopup="true" aria-expanded="false" data-target=".js-dropdown-resources">Resources</button> <div class="nav_dropdown js-dropdown-resources"> <div class="nav_dropdown-wrapper"> <ul class="nav_list"> <li class="nav_item"> <a href="https://postmarkapp.com/blog" class="nav_link"> <span class="nav_icon nav_icon--blog"></span> <span class="nav_title">Blog</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/developer" class="nav_link"> <span class="nav_icon nav_icon--api-docs"></span> <span class="nav_title">API Documentation</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/manual" class="nav_link"> <span class="nav_icon nav_icon--manual"></span> <span class="nav_title">Getting Started</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/guides" class="nav_link"> <span class="nav_icon nav_icon--guides"></span> <span class="nav_title">Email Guides</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/postmark-express" class="nav_link"> <span class="nav_icon nav_icon--comic"></span> <span class="nav_title">Email Comic</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/webinars" class="nav_link"> <span class="nav_icon nav_icon--webinars"></span> <span class="nav_title">Webinars</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/videos" class="nav_link"> <span class="nav_icon nav_icon--videos"></span> <span class="nav_title">Videos</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/podcast" class="nav_link"> <span class="nav_icon nav_icon--podcast"></span> <span class="nav_title">Podcast</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/labs" class="nav_link"> <span class="nav_icon nav_icon--labs"></span> <span class="nav_title">Labs</span> </a> </li> <li class="nav_item"> <a href="https://dmarcdigests.com" target="_blank" rel="noopener" class="nav_link"> <span class="nav_icon nav_icon--dmarc"></span> <span class="nav_title">DMARC Digests</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/glossary" class="nav_link"> <span class="nav_icon nav_icon--glossary"></span> <span class="nav_title">Glossary</span> </a> </li> </ul> </div> </div> </li> <li class="nav_item nav_item--dropdown"> <button class="nav_link js-nav-popup" aria-haspopup="true" aria-expanded="false" data-target=".js-dropdown-help">Help</button> <div class="nav_dropdown js-dropdown-help"> <div class="nav_dropdown-wrapper"> <ul class="nav_list"> <li class="nav_item"> <a href="https://postmarkapp.com/support" class="nav_link"> <span class="nav_icon nav_icon--support"></span> <span class="nav_title">Support Center</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/contact" class="nav_link"> <span class="nav_icon nav_icon--contact"></span> <span class="nav_title">Contact Support</span> </a> </li> <li class="nav_item"> <a href="https://postmarkapp.com/talk-to-sales" class="nav_link"> <span class="nav_icon nav_icon--contact-sales"></span> <span class="nav_title">Talk to Sales</span> </a> </li> <li class="nav_item"> <a href="https://status.postmarkapp.com/" target="_blank" rel="noopener noreferrer" class="nav_link"> <span class="nav_icon nav_icon--status"></span> <span class="nav_title">Status</span> </a> </li> </ul> </div> </div> </li> <li class="nav_item nav_item--btn"> <a href="https://account.postmarkapp.com/login" class="nav_btn cta-btn cta-btn--inverted">Log in</a> </li> <li class="nav_item nav_item--btn"> <a href="https://account.postmarkapp.com/sign_up" class="nav_btn cta-btn cta-btn--default js-signup" data-track="Click" data-category="Signup Button" data-label="Header">Start free trial</a> </li> </ul> </nav> <div class="nav-mobile_extras"> <a href="https://account.postmarkapp.com/sign_up" class="cta-btn cta-btn--default cta-btn--medium js-signup" data-track="Click" data-category="Signup Button" data-label="Header (Mobile)">Start free trial</a> <p class="nav-mobile_login">Already have an account? <a href="https://account.postmarkapp.com/login">Log in →</a></p> </div> </div> </div> </header> <header class="hero hero--podcast hero--centered"> <div class="u-container"> <div class="hero_body"> <img src="/images/podcast-wordmark.svg" alt="Talking Email with Postmark" class="hero_icon"> <h1 class="hero_title title-hero hidden">Talking Email with Postmark</h1> <p class="hero_desc">A behind-the-scenes look at how the Postmark team, industry experts, and customers approach a wide range of email-related challenges.</p> <div class="hero_buttons"> <a href="https://podcasts.apple.com/us/podcast/talking-email-with-postmark/id1475667925" target="_blank"> <img src="/images/apple-podcasts-badge.svg" alt="Listen on Apple Podcasts" class="subscribe-badge"> </a> <div class="dd dd--subscribe cta-btn cta-btn--inverted"> Subscribe with… <div class="dd_container"> <span class="dd_label">Subscribe with…</span> <ul class="dd_list"> <li class="dd_list-item"> <a href="https://overcast.fm/itunes1475667925" target="_blank"> <img src="/images/overcast-podcasts-badge.svg" alt="Listen on Overcast" class="no-border"> </a> </li> <li class="dd_list-item"> <a href="https://open.spotify.com/show/3Olrlv1CSjAyb1ekx4hF2m" target="_blank"> <img src="/images/spotify-podcasts-badge.svg" alt="Play on Spotify" class="no-border"> </a> </li> <li class="dd_list-item"> <a href="https://www.stitcher.com/podcast/talking-email-with-postmark" target="_blank"> <img src="/images/stitcher-podcasts-badge.png" alt="Listen on Stitcher" class="no-border"> </a> </li> <li class="dd_list-item"> <a href="https://www.google.com/podcasts?feed=aHR0cHM6Ly9mZWVkcy5zaW1wbGVjYXN0LmNvbS9yRmx6WU41bg%3D%3D" target="_blank"> <img src="/images/google-podcasts-badge.svg" alt="Listen on Google Podcasts" class="no-border"> </a> </li> <li class="dd_list-item"> <a href="https://podcasts.apple.com/us/podcast/talking-email-with-postmark/id1475667925" target="_blank"> <img src="/images/apple-podcasts-badge.svg" alt="Listen on Apple Podcasts" class="no-border"> </a> </li> </ul> </div> </div> </div> </div> </div> </header> <div class="u-container u-container--narrow"> <div class="episode episode--featured"> <div class="episode_container"> <div class="episode_number">Episode #7</div> <h2 class="episode_title"><a href="https://postmarkapp.com/podcast/why-emails-bounce-and-how-to-handle-them-responsibly">Why emails bounce and how to handle them responsibly?</a></h2> <p class="episode_summary"> Anna Ward, the Head of Deliverability at Postmark, gives us an in-depth look at bounces. We discuss what bounces are, why they happen, and what can be done about them. If you’re looking for tips to... <a href="https://postmarkapp.com/podcast/why-emails-bounce-and-how-to-handle-them-responsibly">Read more</a> </p> <div class="episode_player"> <iframe height="52px" width="100%" frameborder="no" scrolling="no" seamless src="https://player.simplecast.com/4eb942a0-2f37-400a-a31b-4cd914551ad9?dark=false"></iframe> </div> </div> <div class="episode_footer"> <ul class="episode-meta"> <li class="episode-meta_item"> <a href="https://postmarkapp.com/podcast/why-emails-bounce-and-how-to-handle-them-responsibly#notes" class="episode-meta_link">Show notes</a> </li> <li class="episode-meta_item"> <a href="https://postmarkapp.com/podcast/why-emails-bounce-and-how-to-handle-them-responsibly#transcript" class="episode-meta_link">Full transcript</a> </li> <li class="episode-meta_item episode-meta_item--right"> <div class="dd dd--subscribe episode-meta_link"> Subscribe <div class="dd_container"> <span class="dd_label">Subscribe with…</span> <ul class="dd_list"> <li 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</div> </div> <div class="episode "> <div class="episode_container"> <div class="episode_number">Episode #6</div> <h2 class="episode_title"><a href="https://postmarkapp.com/podcast/how-we-align-our-customer-success-and-product-teams-to-solve-customer-issues">How we align our customer success and product teams to solve customer issues</a></h2> <p class="episode_summary"> Rian Van Der Merwe, the Product Manager for Postmark, and Brian Kerr, a member of the Postmark customer success team, come together to discuss how we’ve aligned our customer success and product... <a href="https://postmarkapp.com/podcast/how-we-align-our-customer-success-and-product-teams-to-solve-customer-issues">Read more</a> </p> <ul class="episode-meta episode-meta--secondary"> <li class="episode-meta_item"> <a href="https://postmarkapp.com/podcast/how-we-align-our-customer-success-and-product-teams-to-solve-customer-issues" class="episode-meta_link episode-meta_link--listen">Listen now</a> </li> <li class="episode-meta_item episode-meta_item--right"> 39:24 </li> </ul> </div> </div> <div class="episode "> <div class="episode_container"> <div class="episode_number">Episode #5</div> <h2 class="episode_title"><a href="https://postmarkapp.com/podcast/bubblegum-duct-tape-and-digital-handshakes-how-email-has-evolved-over-the-last-40-years-to-support-modern-communication-1">Bubblegum, duct tape, and digital handshakes: how email has evolved over the last 40 years to support modern communication copy</a></h2> <p class="episode_summary"> Andrew Theken, Software Architect for Postmark, and Chris Nagele, CTO of Wildbit (Postmark’s parent company) discuss how SMTP, the protocol that powers email, came into being and explore how the... <a href="https://postmarkapp.com/podcast/bubblegum-duct-tape-and-digital-handshakes-how-email-has-evolved-over-the-last-40-years-to-support-modern-communication-1">Read more</a> </p> <ul class="episode-meta episode-meta--secondary"> <li class="episode-meta_item"> <a href="https://postmarkapp.com/podcast/bubblegum-duct-tape-and-digital-handshakes-how-email-has-evolved-over-the-last-40-years-to-support-modern-communication-1" class="episode-meta_link episode-meta_link--listen">Listen now</a> </li> <li class="episode-meta_item episode-meta_item--right"> 01:00:32 </li> </ul> </div> </div> <div class="episode "> <div class="episode_container"> <div class="episode_number">Episode #4</div> <h2 class="episode_title"><a href="https://postmarkapp.com/podcast/demystifying-inbound-email-processing-with-jazzhr">Demystifying inbound email processing with JazzHR</a></h2> <p class="episode_summary"> Sean McAfee, Director of TechOps at JazzHR, and Patrick Graham, technical lead on Postmark’s customer success team, talk to us about inbound email processing. We discuss how inbound processing and... <a href="https://postmarkapp.com/podcast/demystifying-inbound-email-processing-with-jazzhr">Read more</a> </p> <ul class="episode-meta episode-meta--secondary"> <li class="episode-meta_item"> <a href="https://postmarkapp.com/podcast/demystifying-inbound-email-processing-with-jazzhr" class="episode-meta_link episode-meta_link--listen">Listen now</a> </li> <li class="episode-meta_item episode-meta_item--right"> 51:33 </li> </ul> </div> </div> <div class="episode "> <div class="episode_container"> <div class="episode_number">Episode #3</div> <h2 class="episode_title"><a href="https://postmarkapp.com/podcast/solving-extreme-email-deliverability-mysteries">Solving extreme email deliverability mysteries</a></h2> <p class="episode_summary"> Anna Ward, Postmark’s Head of Deliverability, discusses her path to becoming an email deliverability expert and explores a few of the most bizarre and extreme email deliverability edge-cases that... <a href="https://postmarkapp.com/podcast/solving-extreme-email-deliverability-mysteries">Read more</a> </p> <ul class="episode-meta episode-meta--secondary"> <li class="episode-meta_item"> <a href="https://postmarkapp.com/podcast/solving-extreme-email-deliverability-mysteries" class="episode-meta_link episode-meta_link--listen">Listen now</a> </li> <li class="episode-meta_item episode-meta_item--right"> 01:13:18 </li> </ul> </div> </div> <div class="episode "> <div class="episode_container"> <div class="episode_number">Episode #2</div> <h2 class="episode_title"><a href="https://postmarkapp.com/podcast/how-we-approach-designing-transactional-email-templates">How we approach designing transactional email templates</a></h2> <p class="episode_summary"> Matt West and Derek Rushforth, both tenured designers at Postmark, discuss their respective paths to design and share real-life examples of how we’ve approached designing and testing transactional... <a href="https://postmarkapp.com/podcast/how-we-approach-designing-transactional-email-templates">Read more</a> </p> <ul class="episode-meta episode-meta--secondary"> <li class="episode-meta_item"> <a href="https://postmarkapp.com/podcast/how-we-approach-designing-transactional-email-templates" class="episode-meta_link episode-meta_link--listen">Listen now</a> </li> <li class="episode-meta_item episode-meta_item--right"> 55:57 </li> </ul> </div> </div> <div class="episode "> <div class="episode_container"> <div class="episode_number">Episode #1</div> <h2 class="episode_title"><a href="https://postmarkapp.com/podcast/how-we-think-about-customer-communication-for-our-saas-products">How we think about customer communication for our SaaS products</a></h2> <p class="episode_summary"> Chris Bowler, head of Customer Success for our latest SaaS product, Conveyor, and Ilya Sabanin, the product manager and developer on the Conveyor team, discuss how we’ve approached customer... <a href="https://postmarkapp.com/podcast/how-we-think-about-customer-communication-for-our-saas-products">Read more</a> </p> <ul class="episode-meta episode-meta--secondary"> <li class="episode-meta_item"> <a href="https://postmarkapp.com/podcast/how-we-think-about-customer-communication-for-our-saas-products" class="episode-meta_link episode-meta_link--listen">Listen now</a> </li> <li class="episode-meta_item episode-meta_item--right"> 01:01:02 </li> </ul> </div> </div> </div> <div class="share share--centered share--dark share--small podcast-share"> <span class="share_label">Share</span> <ul class="share_items"> <li class="share_item"><a href="https://twitter.com/intent/tweet?text=Talking%20Email%20with%20Postmark%20https%3A%2F%2Fpostmarkapp.com%2Fpodcast" class="share_link share_link--twitter" target="_blank" title="Share on Twitter" data-track="Click" data-category="Share Link" data-label="Twitter">Twitter</a></li> <li class="share_item"><a 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