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Official Apple Support

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Connect with other Apple users, or get service, support, and professional advice from Apple. </p> </div> </header> <section id="gallery-products" class="gallery-products products with-paddlenav"> <div class="gallery-wrapper"> <div class="gallery-groups"> <div class="gallery-group-content gallery-group-slide1" id="gallery-group-slide1"> <div class="gallery-content" id="gallery-slide1"> <section class="product-items"> <ul> <li> <a href="/web/20150805125233/http://www.apple.com/support/mac/"> <img class="fluid mac" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_mac.png" width="200" height="150" alt=""/> <p> Mac </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/iphone/"> <img class="fluid iphone" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_iphone.png" width="150" height="150" alt=""/> <p> iPhone </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/watch/"> <img class="fluid apple_watch" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_apple_watch.png" width="150" height="150" alt=""/> <p> Apple Watch </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/ipad/"> <img class="fluid ipad" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_ipad.png" width="150" height="150" alt=""/> <p> iPad </p> </a> </li> </ul> </section> </div> <div class="gallery-content" id="gallery-slide2"> <section class="product-items"> <ul> <li> <a href="/web/20150805125233/http://www.apple.com/support/music/"> <img class="fluid applemusic" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_applemusic.png" width="200" height="150" alt=""/> <p> Apple Music </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/icloud/"> <img class="fluid icloud" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_icloud.png" width="150" height="150" alt=""/> <p> iCloud </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/appleid/"> <img class="fluid appleid" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_appleid.png" width="150" height="150" alt=""/> <p> Apple ID </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/itunes/"> <img class="fluid itunes" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_itunes.png" width="150" height="150" alt=""/> <p> iTunes </p> </a> </li> </ul> </section> </div> </div> <div class="gallery-group-content gallery-group-slide2" id="gallery-group-slide2"> <div class="gallery-content" id="gallery-slide3"> <section class="product-items"> <ul> <li> <a href="/web/20150805125233/http://www.apple.com/support/ipod/"> <img class="fluid ipod" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_ipod.png" width="150" height="150" alt=""/> <p> iPod </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/airport/"> <img class="fluid wifi" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_airport_wifi.png" width="150" height="150" alt=""/> <p> AirPort + Wi-Fi </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/osx/"> <img class="fluid osx" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_osx_mavericks.png" width="150" height="150" alt=""/> <p> OS X </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/ios/"> <img class="fluid iosapps" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_ios_apps.png" width="150" height="150" alt=""/> <p> iOS Apps </p> </a> </li> </ul> </section> </div> <div class="gallery-content" id="gallery-slide4"> <section class="product-items"> <ul> <li> <a href="/web/20150805125233/http://www.apple.com/support/appletv/"> <img class="fluid appletv" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_appletv.png" width="200" height="150" alt=""/> <p> Apple TV </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/pro-apps/"> <img class="fluid proapps" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_pro_apps.png" width="150" height="150" alt=""/> <p> Pro Apps </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/business-education/"> <img class="fluid busedu" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_business_education.png" width="150" height="150" alt=""/> <p> Business &amp; Education </p> </a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/applecare/"> <img class="fluid applecare" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/product_applecare_products.png" width="150" height="150" alt=""/> <p> AppleCare </p> </a> </li> </ul> </section> </div> </div> </div> </div> </section> <aside id="promos" class="promos"> <ul class="row"> <li class="promo"> <a href="https://web.archive.org/web/20150805125233/https://discussions.apple.com/index.jspa"> <h3>Apple Support Communities</h3> <div class="promo-img"> <img class="" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/promo_communities.png" width="258" height="108" alt=""/> </div> <p> Find and share solutions with fellow Apple users around the world. </p> <span class="icon icon-more block-link">Join the Conversation</span> </a> </li> <li class="promo"> <a href="/web/20150805125233/http://www.apple.com/support/contact/"> <h3>Contact Us</h3> <div class="promo-img"> <img class="" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/promo_cas4.png" width="258" height="108" alt=""/> </div> <p> We’re here to help with all of your Apple products. From iPhone to iTunes, get support by phone, chat, or email, set up a repair, or make a Genius Bar appointment. </p> <span class="icon icon-more block-link">Contact Support</span> </a> </li> </ul> </aside> <aside id="disclaimer"> <div class="disclaimer-content"> <img class="" src="https://web.archive.org/web/20150805125233im_/http://images.apple.com/support/assets/images/home/qp_apple_icon.png" width="30" height="30" alt=""/> <h4>Exchange and Repair Extension Programs</h4> <ul> <li> <a href="/web/20150805125233/http://www.apple.com/support/beats-pillxl-recall/" class=""> Beats Pill XL Speaker Recall Program</a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/imac-harddrive-3tb/" class=""> iMac (27-inch) 3TB Hard Drive Replacement Program</a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/iphone5-sleepwakebutton/" class=""> iPhone 5 Sleep/Wake Button Replacement Program</a> </li> <li> <a href="/web/20150805125233/http://www.apple.com/support/macbookpro-videoissues/" class=""> MacBook Pro Repair Extension Program for Video Issues</a> </li> <li> <a href="exchange_repair/" class=""> All Programs</a> </li> </ul> </div> </aside> <div class="footer-wrapper home"> <footer class="footer-global"> <nav class="footer-breadory"> <div> <a href="/web/20150805125233/http://www.apple.com/" class="home breadcrumbs-home"> <span aria-hidden="true"></span> <span class="breadcrumbs-home-label">Apple</span> </a> <div class="breadcrumbs"> <ol class="breadcrumbs-list"> <li>Support</li> </ol> </div> </div> <div class="support directorynav" id="directorynav"> <div class="column large-3 small-12"> <input type="checkbox" id="service-support"> <label for="service-support"> <h4>Service &amp; 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