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Passenger Facilitation Performance Metrics Handbook (2020) - Store | ACI World

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src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Publications.svg' alt=''> <span class="tag__text">Publications</span> </a> <a href='https://store.aci.aero/product-tag/facilitation/' class="tag "> <img class="tag__img" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_Facilitation_White.svg"><noscript><img class="tag__img" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Facilitation_White.svg' alt=''></noscript> <img class="tag__img--blue" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Facilitation.svg' alt=''> <span class="tag__text">Facilitation</span> </a> </div> </div> <div class="img_wrapper"> <img fetchpriority="high" src="https://store.aci.aero/wp-content/uploads/2023/09/ACI_FAL-KPIs-Handbook_FINAL-COVER-1.jpg" alt=""> </div> </div> <div class="product_infos__right"> <div class="top"> <div class="hide-on-tablets"> <div class="tags blue"> <a href='https://store.aci.aero/product-cat/publications/' class="tag "> <img class="tag__img" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_Publication_White.svg"><noscript><img class="tag__img" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Publication_White.svg' alt=''></noscript> <img class="tag__img--blue" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Publications.svg' alt=''> <span class="tag__text">Publications</span> </a> <a href='https://store.aci.aero/product-tag/facilitation/' class="tag "> <img class="tag__img" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_Facilitation_White.svg"><noscript><img class="tag__img" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Facilitation_White.svg' alt=''></noscript> <img class="tag__img--blue" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Facilitation.svg' alt=''> <span class="tag__text">Facilitation</span> </a> </div> </div> <div class="title"> <h1>Passenger Facilitation Performance Metrics Handbook (2020)</h1> </div> <div class="attributes"> <div class="attribute"> <span class="attribute__title"> language </span> <span class="attribute__description"> <span class="customVariation attribute__type active">English</span> </span> </div> <div class="attribute"> <span class="attribute__title"> format </span> <span class="attribute__description"> <span class="customVariation attribute__type active">Digital - PDF</span> </span> </div> </div> </div> <div class="bottom"> <div class="price_variations"> <div class="variation"> <span class="variation__title"> Regular </span> <span class="variation__price regular__price"> <span 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</span> </div> </div> <div class="iceberg__body" display="block"> <div class="wysiwyg"> <span class="complete_description"> <p>The handbook provides key tools for airports as they manage the flow of passengers and baggage in a safe and secure way, while meeting and exceeding passenger expectations. It will help airports identify and employ different types of key performance metrics in passenger facilitation and will describe how they can benefit from emerging trends in the use of airport data to improve communication between airports, airlines, and government agencies.</p> <p>The handbook includes:</p> <ul> <li>examples of actions and best practices</li> <li>a comprehensive overview of the use of performance metrics</li> <li>a diverse range of case studies from airports around the world<br /> a list of metrics and measurement tools related to service quality, and</li> <li>an overview of recent research undertaken on the use of facilitation performance metrics.</li> </ul> </span> <div class="btn-box"> <span class="btn btn--primary white blue_borders"> <span class="more"> See more </span> <span class="less"> See less </span> </span> </div> </div> <div class="info flex"> <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="" data-lazy-src="https://store.aci.aero/wp-content/themes/Hamak-starter-theme/img/icons/circle_info.svg"><noscript><img src="https://store.aci.aero/wp-content/themes/Hamak-starter-theme/img/icons/circle_info.svg" alt=""></noscript> <span class="wysiwyg"> <p>Once purchased, the publication will be sent to you by e-mail. 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Ocean Territory</option><option value='Brunei Darussalam' >Brunei Darussalam</option><option value='Bulgaria' >Bulgaria</option><option value='Burkina Faso' >Burkina Faso</option><option value='Burundi' >Burundi</option><option value='Cabo Verde' >Cabo Verde</option><option value='Cambodia' >Cambodia</option><option value='Cameroon' >Cameroon</option><option value='Canada' >Canada</option><option value='Cayman Islands' >Cayman Islands</option><option value='Central African Republic' >Central African Republic</option><option value='Chad' >Chad</option><option value='Chile' >Chile</option><option value='China' >China</option><option value='Christmas Island' >Christmas Island</option><option value='Cocos Islands' >Cocos Islands</option><option value='Colombia' >Colombia</option><option value='Comoros' >Comoros</option><option value='Congo' >Congo</option><option value='Congo, Democratic Republic of the' >Congo, Democratic Republic of the</option><option value='Cook Islands' >Cook Islands</option><option value='Costa Rica' >Costa Rica</option><option value='Croatia' >Croatia</option><option value='Cuba' >Cuba</option><option value='Cura莽ao' >Cura莽ao</option><option value='Cyprus' >Cyprus</option><option value='Czechia' >Czechia</option><option value='C么te d&#039;Ivoire' >C么te d&#039;Ivoire</option><option value='Denmark' >Denmark</option><option value='Djibouti' >Djibouti</option><option value='Dominica' >Dominica</option><option value='Dominican Republic' >Dominican Republic</option><option value='Ecuador' >Ecuador</option><option value='Egypt' >Egypt</option><option value='El Salvador' >El Salvador</option><option value='Equatorial Guinea' >Equatorial Guinea</option><option value='Eritrea' >Eritrea</option><option value='Estonia' >Estonia</option><option value='Eswatini' >Eswatini</option><option value='Ethiopia' >Ethiopia</option><option value='Falkland Islands' >Falkland Islands</option><option value='Faroe Islands' >Faroe Islands</option><option 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>Martinique</option><option value='Mauritania' >Mauritania</option><option value='Mauritius' >Mauritius</option><option value='Mayotte' >Mayotte</option><option value='Mexico' >Mexico</option><option value='Micronesia' >Micronesia</option><option value='Moldova' >Moldova</option><option value='Monaco' >Monaco</option><option value='Mongolia' >Mongolia</option><option value='Montenegro' >Montenegro</option><option value='Montserrat' >Montserrat</option><option value='Morocco' >Morocco</option><option value='Mozambique' >Mozambique</option><option value='Myanmar' >Myanmar</option><option value='Namibia' >Namibia</option><option value='Nauru' >Nauru</option><option value='Nepal' >Nepal</option><option value='Netherlands' >Netherlands</option><option value='New Caledonia' >New Caledonia</option><option value='New Zealand' >New Zealand</option><option value='Nicaragua' >Nicaragua</option><option value='Niger' >Niger</option><option value='Nigeria' >Nigeria</option><option value='Niue' >Niue</option><option value='Norfolk Island' >Norfolk Island</option><option value='North Macedonia' >North Macedonia</option><option value='Northern Mariana Islands' >Northern Mariana Islands</option><option value='Norway' >Norway</option><option value='Oman' >Oman</option><option value='Pakistan' >Pakistan</option><option value='Palau' >Palau</option><option value='Palestine, State of' >Palestine, State of</option><option value='Panama' >Panama</option><option value='Papua New Guinea' >Papua New Guinea</option><option value='Paraguay' >Paraguay</option><option value='Peru' >Peru</option><option value='Philippines' >Philippines</option><option value='Pitcairn' >Pitcairn</option><option value='Poland' >Poland</option><option value='Portugal' >Portugal</option><option value='Puerto Rico' >Puerto Rico</option><option value='Qatar' >Qatar</option><option value='Romania' >Romania</option><option value='Russian Federation' >Russian Federation</option><option value='Rwanda' >Rwanda</option><option value='R茅union' >R茅union</option><option value='Saint Barth茅lemy' >Saint Barth茅lemy</option><option value='Saint Helena, Ascension and Tristan da Cunha' >Saint Helena, Ascension and Tristan da Cunha</option><option value='Saint Kitts and Nevis' >Saint Kitts and Nevis</option><option value='Saint Lucia' >Saint Lucia</option><option value='Saint Martin' >Saint Martin</option><option value='Saint Pierre and Miquelon' >Saint Pierre and Miquelon</option><option value='Saint Vincent and the Grenadines' >Saint Vincent and the Grenadines</option><option value='Samoa' >Samoa</option><option value='San Marino' >San Marino</option><option value='Sao Tome and Principe' >Sao Tome and Principe</option><option value='Saudi Arabia' >Saudi Arabia</option><option value='Senegal' >Senegal</option><option value='Serbia' >Serbia</option><option value='Seychelles' >Seychelles</option><option value='Sierra Leone' >Sierra Leone</option><option value='Singapore' >Singapore</option><option value='Sint Maarten' >Sint Maarten</option><option value='Slovakia' >Slovakia</option><option value='Slovenia' >Slovenia</option><option value='Solomon Islands' >Solomon Islands</option><option value='Somalia' >Somalia</option><option value='South Africa' >South Africa</option><option value='South Georgia and the South Sandwich Islands' >South Georgia and the South Sandwich Islands</option><option value='South Sudan' >South Sudan</option><option value='Spain' >Spain</option><option value='Sri Lanka' >Sri Lanka</option><option value='Sudan' >Sudan</option><option value='Suriname' >Suriname</option><option value='Svalbard and Jan Mayen' >Svalbard and Jan Mayen</option><option value='Sweden' >Sweden</option><option value='Switzerland' >Switzerland</option><option value='Syria Arab Republic' >Syria Arab Republic</option><option value='Taiwan' >Taiwan</option><option value='Tajikistan' >Tajikistan</option><option value='Tanzania, the United Republic of' >Tanzania, the United Republic of</option><option value='Thailand' >Thailand</option><option value='Timor-Leste' >Timor-Leste</option><option value='Togo' >Togo</option><option value='Tokelau' >Tokelau</option><option value='Tonga' >Tonga</option><option value='Trinidad and Tobago' >Trinidad and Tobago</option><option value='Tunisia' >Tunisia</option><option value='Turkmenistan' >Turkmenistan</option><option value='Turks and Caicos Islands' >Turks and Caicos Islands</option><option value='Tuvalu' >Tuvalu</option><option value='T眉rkiye' >T眉rkiye</option><option value='US Minor Outlying Islands' >US Minor Outlying Islands</option><option value='Uganda' >Uganda</option><option value='Ukraine' >Ukraine</option><option value='United Arab Emirates' >United Arab Emirates</option><option value='United Kingdom' >United Kingdom</option><option value='United States' >United States</option><option value='Uruguay' >Uruguay</option><option value='Uzbekistan' >Uzbekistan</option><option value='Vanuatu' >Vanuatu</option><option value='Venezuela' >Venezuela</option><option value='Viet Nam' >Viet Nam</option><option value='Virgin Islands, British' >Virgin Islands, British</option><option value='Virgin Islands, U.S.' >Virgin Islands, U.S.</option><option value='Wallis and Futuna' >Wallis and Futuna</option><option value='Western Sahara' >Western Sahara</option><option value='Yemen' >Yemen</option><option value='Zambia' >Zambia</option><option value='Zimbabwe' >Zimbabwe</option><option value='脜land Islands' >脜land Islands</option></select> <label for='input_314_24_6' id='input_314_24_6_label' class='gform-field-label gform-field-label--type-sub '>Country</label> </span> <div class='gf_clear gf_clear_complex'></div> </div></fieldset><div id="field_314_18" class="gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_314_18" ><label class='gfield_label gform-field-label' for='input_314_18'>Airport/ Business name<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_18' id='input_314_18' type='text' value='' class='large' aria-required="true" aria-invalid="false" /></div></div><div id="field_314_8" class="gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_314_8" ><label class='gfield_label gform-field-label' for='input_314_8'>Professional title<span class="gfield_required"><span class="gfield_required gfield_required_text">(Required)</span></span></label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_314_8' type='text' value='' class='large' placeholder='Professional title' aria-required="true" aria-invalid="false" /></div></div><div id="field_314_22" class="gfield gfield--type-text gfield--width-full pdf_link field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_314_22" ><label class='gfield_label gform-field-label' for='input_314_22'>Product PDF link</label><div class='ginput_container ginput_container_text'><input name='input_22' id='input_314_22' type='text' value='' class='large' aria-invalid="false" /></div></div><fieldset id="field_314_11" class="gfield gfield--type-consent gfield--type-choice gfield--width-full field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_314_11" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Subscribe</legend><div class='ginput_container ginput_container_consent'><input name='input_11.1' id='input_314_11_1' type='checkbox' value='1' aria-describedby="gfield_consent_description_314_11" aria-invalid="false" /> <label class="gform-field-label gform-field-label--type-inline gfield_consent_label" for='input_314_11_1' >Subscribe to our newsletter</label><input type='hidden' name='input_11.2' value='Subscribe to our newsletter' class='gform_hidden' /><input type='hidden' name='input_11.3' value='19' class='gform_hidden' /></div><div class='gfield_description gfield_consent_description' id='gfield_consent_description_314_11'>By submitting this form, you consent and understand that ACI World will share your contact information with our sponsor, InterVISTAS / NACO, who may contact you to offer additional services. You also consent to receive communications from ACI World about educational content, events, and news. You may withdraw your consent at any time. For more details, please refer to our privacy policy.</div></fieldset><fieldset id="field_314_23" class="gfield gfield--type-address field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible" data-js-reload="field_314_23" ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Address</legend> <div class='ginput_complex ginput_container has_street has_street2 has_city has_state has_zip has_country ginput_container_address gform-grid-row' id='input_314_23' > <span class='ginput_full address_line_1 ginput_address_line_1 gform-grid-col' id='input_314_23_1_container' > <input type='text' name='input_23.1' id='input_314_23_1' value='' aria-required='false' /> <label for='input_314_23_1' id='input_314_23_1_label' class='gform-field-label gform-field-label--type-sub '>Street Address</label> </span><span class='ginput_full address_line_2 ginput_address_line_2 gform-grid-col' id='input_314_23_2_container' > <input type='text' name='input_23.2' id='input_314_23_2' value='' aria-required='false' /> <label for='input_314_23_2' id='input_314_23_2_label' class='gform-field-label gform-field-label--type-sub '>Address Line 2</label> </span><span class='ginput_left address_city ginput_address_city gform-grid-col' id='input_314_23_3_container' > <input type='text' name='input_23.3' id='input_314_23_3' value='' aria-required='false' /> <label for='input_314_23_3' id='input_314_23_3_label' class='gform-field-label gform-field-label--type-sub '>City</label> </span><span class='ginput_right address_state ginput_address_state gform-grid-col' id='input_314_23_4_container' > <input type='text' name='input_23.4' id='input_314_23_4' value='' aria-required='false' /> <label for='input_314_23_4' id='input_314_23_4_label' class='gform-field-label gform-field-label--type-sub '>State / Province / Region</label> </span><span class='ginput_left address_zip ginput_address_zip gform-grid-col' id='input_314_23_5_container' > <input type='text' name='input_23.5' id='input_314_23_5' value='' aria-required='false' /> <label for='input_314_23_5' id='input_314_23_5_label' class='gform-field-label gform-field-label--type-sub '>ZIP / Postal Code</label> </span><span class='ginput_right address_country ginput_address_country gform-grid-col' id='input_314_23_6_container' > <select name='input_23.6' id='input_314_23_6' aria-required='false' ><option value='' selected='selected'></option><option value='Afghanistan' >Afghanistan</option><option value='Albania' >Albania</option><option value='Algeria' >Algeria</option><option value='American Samoa' >American Samoa</option><option value='Andorra' >Andorra</option><option value='Angola' >Angola</option><option value='Anguilla' >Anguilla</option><option value='Antarctica' >Antarctica</option><option value='Antigua and Barbuda' >Antigua and Barbuda</option><option value='Argentina' >Argentina</option><option value='Armenia' >Armenia</option><option value='Aruba' >Aruba</option><option value='Australia' >Australia</option><option value='Austria' >Austria</option><option value='Azerbaijan' >Azerbaijan</option><option value='Bahamas' >Bahamas</option><option value='Bahrain' >Bahrain</option><option value='Bangladesh' >Bangladesh</option><option value='Barbados' >Barbados</option><option value='Belarus' >Belarus</option><option value='Belgium' >Belgium</option><option value='Belize' >Belize</option><option value='Benin' >Benin</option><option value='Bermuda' >Bermuda</option><option value='Bhutan' >Bhutan</option><option value='Bolivia' >Bolivia</option><option value='Bonaire, Sint Eustatius and Saba' >Bonaire, Sint Eustatius and Saba</option><option value='Bosnia and Herzegovina' >Bosnia and Herzegovina</option><option value='Botswana' >Botswana</option><option value='Bouvet Island' >Bouvet Island</option><option value='Brazil' >Brazil</option><option value='British Indian Ocean Territory' >British Indian Ocean Territory</option><option value='Brunei Darussalam' >Brunei Darussalam</option><option value='Bulgaria' >Bulgaria</option><option value='Burkina Faso' >Burkina Faso</option><option value='Burundi' >Burundi</option><option value='Cabo Verde' >Cabo Verde</option><option value='Cambodia' >Cambodia</option><option value='Cameroon' >Cameroon</option><option value='Canada' >Canada</option><option value='Cayman Islands' >Cayman Islands</option><option value='Central African Republic' >Central African Republic</option><option value='Chad' >Chad</option><option value='Chile' >Chile</option><option value='China' >China</option><option value='Christmas Island' >Christmas Island</option><option value='Cocos Islands' >Cocos Islands</option><option value='Colombia' >Colombia</option><option value='Comoros' >Comoros</option><option value='Congo' >Congo</option><option value='Congo, Democratic Republic of the' >Congo, Democratic Republic of the</option><option value='Cook Islands' >Cook Islands</option><option value='Costa Rica' >Costa Rica</option><option value='Croatia' >Croatia</option><option value='Cuba' >Cuba</option><option value='Cura莽ao' >Cura莽ao</option><option value='Cyprus' >Cyprus</option><option value='Czechia' >Czechia</option><option value='C么te d&#039;Ivoire' >C么te d&#039;Ivoire</option><option value='Denmark' >Denmark</option><option value='Djibouti' >Djibouti</option><option value='Dominica' >Dominica</option><option value='Dominican Republic' >Dominican Republic</option><option value='Ecuador' >Ecuador</option><option value='Egypt' >Egypt</option><option value='El Salvador' >El Salvador</option><option value='Equatorial Guinea' >Equatorial Guinea</option><option value='Eritrea' >Eritrea</option><option value='Estonia' >Estonia</option><option value='Eswatini' >Eswatini</option><option value='Ethiopia' >Ethiopia</option><option value='Falkland Islands' >Falkland Islands</option><option value='Faroe Islands' >Faroe Islands</option><option value='Fiji' >Fiji</option><option value='Finland' >Finland</option><option value='France' >France</option><option value='French Guiana' >French Guiana</option><option value='French Polynesia' >French Polynesia</option><option value='French Southern Territories' >French Southern Territories</option><option value='Gabon' >Gabon</option><option value='Gambia' >Gambia</option><option value='Georgia' >Georgia</option><option value='Germany' >Germany</option><option value='Ghana' >Ghana</option><option value='Gibraltar' >Gibraltar</option><option value='Greece' >Greece</option><option value='Greenland' >Greenland</option><option value='Grenada' >Grenada</option><option value='Guadeloupe' >Guadeloupe</option><option value='Guam' >Guam</option><option value='Guatemala' >Guatemala</option><option value='Guernsey' >Guernsey</option><option value='Guinea' >Guinea</option><option value='Guinea-Bissau' >Guinea-Bissau</option><option value='Guyana' >Guyana</option><option value='Haiti' >Haiti</option><option value='Heard Island and McDonald Islands' >Heard Island and McDonald Islands</option><option value='Holy See' >Holy See</option><option value='Honduras' >Honduras</option><option value='Hong Kong' >Hong Kong</option><option value='Hungary' >Hungary</option><option value='Iceland' >Iceland</option><option value='India' >India</option><option value='Indonesia' >Indonesia</option><option value='Iran' >Iran</option><option value='Iraq' >Iraq</option><option value='Ireland' >Ireland</option><option value='Isle of Man' >Isle of Man</option><option value='Israel' >Israel</option><option value='Italy' >Italy</option><option value='Jamaica' >Jamaica</option><option value='Japan' >Japan</option><option value='Jersey' >Jersey</option><option value='Jordan' >Jordan</option><option value='Kazakhstan' >Kazakhstan</option><option value='Kenya' >Kenya</option><option value='Kiribati' >Kiribati</option><option value='Korea, Democratic People&#039;s Republic of' >Korea, Democratic People&#039;s Republic of</option><option value='Korea, Republic of' >Korea, Republic of</option><option value='Kuwait' >Kuwait</option><option value='Kyrgyzstan' >Kyrgyzstan</option><option value='Lao People&#039;s Democratic Republic' >Lao People&#039;s Democratic Republic</option><option value='Latvia' >Latvia</option><option value='Lebanon' >Lebanon</option><option value='Lesotho' >Lesotho</option><option value='Liberia' >Liberia</option><option value='Libya' >Libya</option><option value='Liechtenstein' >Liechtenstein</option><option value='Lithuania' >Lithuania</option><option value='Luxembourg' >Luxembourg</option><option value='Macao' >Macao</option><option value='Madagascar' >Madagascar</option><option value='Malawi' >Malawi</option><option value='Malaysia' >Malaysia</option><option value='Maldives' >Maldives</option><option value='Mali' >Mali</option><option value='Malta' >Malta</option><option value='Marshall Islands' >Marshall Islands</option><option value='Martinique' >Martinique</option><option value='Mauritania' >Mauritania</option><option value='Mauritius' >Mauritius</option><option value='Mayotte' >Mayotte</option><option value='Mexico' >Mexico</option><option value='Micronesia' >Micronesia</option><option value='Moldova' >Moldova</option><option value='Monaco' >Monaco</option><option value='Mongolia' >Mongolia</option><option value='Montenegro' >Montenegro</option><option value='Montserrat' >Montserrat</option><option value='Morocco' >Morocco</option><option value='Mozambique' >Mozambique</option><option value='Myanmar' >Myanmar</option><option value='Namibia' >Namibia</option><option value='Nauru' >Nauru</option><option value='Nepal' >Nepal</option><option value='Netherlands' >Netherlands</option><option value='New Caledonia' >New Caledonia</option><option value='New Zealand' >New Zealand</option><option value='Nicaragua' >Nicaragua</option><option value='Niger' >Niger</option><option value='Nigeria' >Nigeria</option><option value='Niue' >Niue</option><option value='Norfolk Island' >Norfolk Island</option><option value='North Macedonia' >North Macedonia</option><option value='Northern Mariana Islands' >Northern Mariana Islands</option><option value='Norway' >Norway</option><option value='Oman' >Oman</option><option value='Pakistan' >Pakistan</option><option value='Palau' >Palau</option><option value='Palestine, State of' >Palestine, State of</option><option value='Panama' >Panama</option><option value='Papua New Guinea' >Papua New Guinea</option><option value='Paraguay' >Paraguay</option><option value='Peru' >Peru</option><option value='Philippines' >Philippines</option><option value='Pitcairn' >Pitcairn</option><option value='Poland' >Poland</option><option value='Portugal' >Portugal</option><option value='Puerto Rico' >Puerto Rico</option><option value='Qatar' >Qatar</option><option value='Romania' >Romania</option><option value='Russian Federation' >Russian Federation</option><option value='Rwanda' >Rwanda</option><option value='R茅union' >R茅union</option><option value='Saint Barth茅lemy' >Saint Barth茅lemy</option><option value='Saint Helena, Ascension and Tristan da Cunha' >Saint Helena, Ascension and Tristan da Cunha</option><option value='Saint Kitts and Nevis' >Saint Kitts and Nevis</option><option value='Saint Lucia' >Saint Lucia</option><option value='Saint Martin' >Saint Martin</option><option value='Saint Pierre and Miquelon' >Saint Pierre and Miquelon</option><option value='Saint Vincent and the Grenadines' >Saint Vincent and the Grenadines</option><option value='Samoa' >Samoa</option><option value='San Marino' >San Marino</option><option value='Sao Tome and Principe' >Sao Tome and Principe</option><option value='Saudi Arabia' >Saudi Arabia</option><option value='Senegal' >Senegal</option><option value='Serbia' >Serbia</option><option value='Seychelles' >Seychelles</option><option value='Sierra Leone' >Sierra Leone</option><option value='Singapore' >Singapore</option><option value='Sint Maarten' >Sint Maarten</option><option value='Slovakia' >Slovakia</option><option value='Slovenia' >Slovenia</option><option value='Solomon Islands' >Solomon Islands</option><option value='Somalia' >Somalia</option><option value='South Africa' >South Africa</option><option value='South Georgia and the South Sandwich Islands' >South Georgia and the South Sandwich Islands</option><option value='South Sudan' >South Sudan</option><option value='Spain' >Spain</option><option value='Sri Lanka' >Sri Lanka</option><option value='Sudan' >Sudan</option><option value='Suriname' >Suriname</option><option value='Svalbard and Jan Mayen' >Svalbard and Jan Mayen</option><option value='Sweden' >Sweden</option><option value='Switzerland' >Switzerland</option><option value='Syria Arab Republic' >Syria Arab Republic</option><option value='Taiwan' >Taiwan</option><option value='Tajikistan' >Tajikistan</option><option value='Tanzania, the United Republic of' >Tanzania, the United Republic of</option><option value='Thailand' >Thailand</option><option value='Timor-Leste' >Timor-Leste</option><option value='Togo' >Togo</option><option value='Tokelau' >Tokelau</option><option value='Tonga' >Tonga</option><option value='Trinidad and Tobago' >Trinidad and Tobago</option><option value='Tunisia' >Tunisia</option><option value='Turkmenistan' >Turkmenistan</option><option value='Turks and Caicos Islands' >Turks and Caicos Islands</option><option value='Tuvalu' >Tuvalu</option><option value='T眉rkiye' >T眉rkiye</option><option value='US Minor Outlying Islands' >US Minor Outlying Islands</option><option value='Uganda' >Uganda</option><option value='Ukraine' >Ukraine</option><option value='United Arab Emirates' >United Arab Emirates</option><option value='United Kingdom' >United Kingdom</option><option value='United States' >United States</option><option value='Uruguay' >Uruguay</option><option value='Uzbekistan' >Uzbekistan</option><option value='Vanuatu' >Vanuatu</option><option value='Venezuela' 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For more details, please refer to our <a href="/privacy-policy" target="_blank">privacy policy</a>. </span> <div class="download_btn alCenter"> <span class="text"> Thank you for your interest! <br> The demo is available via the button below and has been sent to your email address. </span> <a class="btn btn--primary gradient" href="" download> <span> Download preview </span> </a> </div> </div> </div> </div> </div> </div> <div class="popup how_to_become_member" data-popup="how_to_become_member"> <div class="popup__curtain popup__close"></div> <div class="how_to_become_member__wrapper popup__box"> <div class="popup__close"> <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="" data-lazy-src="https://store.aci.aero/wp-content/themes/Hamak-starter-theme/img/icons/close_popup.svg"><noscript><img src="https://store.aci.aero/wp-content/themes/Hamak-starter-theme/img/icons/close_popup.svg" alt=""></noscript> </div> <div class="popup__wrapper"> <div class="wrapper"> <span class="h1"> How to become member </span> <div class="item"> <span class="item__title">Airport Members</span> <div class="item__text"> <p>ACI membership is open to airports and aviation-related businesses around the world. As part of an active association, our members benefit from the latest news, data-driven trends and forecasts, resources, training opportunities, and insights from industry experts.</p> </div> <div class="btn-box"> <a href="https://aci.aero/membership/become-an-aci-member/" title="More info" class="btn btn--secondary blue"> More info </a> </div> </div> <div class="item"> <span class="item__title">World Business Partners</span> <div class="item__text"> <p>The ACI World Business Partners (WBP) program is open to businesses working with airports or airport-related industries. This unique program offers members the opportunity to connect with a global network of airports, access valuable tools and resources, and discover new business opportunities.</p> </div> <div class="btn-box"> <a href="https://aci.aero/membership/become-an-aci-member/" title="More info" class="btn btn--secondary blue"> More info </a> </div> </div> <div class="item"> <span class="item__title">Least Developed Countries</span> <div class="item__text"> <p>In the least developed countries, financial resources for training can be limited, so the ACI Fund seeks to open the door to career development for individuals while, at the same time, building capacity and safeguarding and enhancing professional standards in this community of airports.</p> </div> <div class="btn-box"> <a href="https://aci.aero/membership/become-an-aci-member/" title="More info" class="btn btn--secondary blue"> More info </a> </div> </div> </div> </div> </div> </div> <section class="section related_products bg_white"> <div class="wrap"> <div class="padd padd--100"> <div class="header"> <h2 class="h1 bold"> Other Publications </h2> </div> <div class="general_carrousel swiper"> <div class="swiper-wrapper"> <div class="swiper-slide"> <div class="product"> <div class="invisible"> object(WP_Term)#16145 (10) { ["term_id"]=> int(16) ["name"]=> string(12) "Publications" ["slug"]=> string(12) "publications" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(16) ["taxonomy"]=> string(11) "product_cat" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(186) ["filter"]=> string(3) "raw" } </div> <a class="click_div" href="https://store.aci.aero/product/asq-2024-global-traveller-survey-report/"></a> <div class="product__img"> <picture class="img-tag " loading="lazy" > <source media="(max-width:500px)" data-lazy-srcset="https://store.aci.aero/wp-content/uploads/2024/11/2024-ASQ-Global-Traveller-Survey-Cover-Image-500x500.jpg.webp"> <source media="(max-width:1024px)" data-lazy-srcset="https://store.aci.aero/wp-content/uploads/2024/11/2024-ASQ-Global-Traveller-Survey-Cover-Image-1024x780.jpg.webp"> <source media="(min-width:1440px)" data-lazy-srcset="https://store.aci.aero/wp-content/uploads/2024/11/2024-ASQ-Global-Traveller-Survey-Cover-Image-2000x1523.jpg.webp"> <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="" data-lazy-src="https://store.aci.aero/wp-content/uploads/2024/11/2024-ASQ-Global-Traveller-Survey-Cover-Image-scaled.jpg.webp"><noscript><img src="https://store.aci.aero/wp-content/uploads/2024/11/2024-ASQ-Global-Traveller-Survey-Cover-Image-scaled.jpg.webp" alt=""></noscript> </picture> </div> <div class="tags "> <a href='https://store.aci.aero/product-cat/publications/' class="tag "> <img class="tag__img" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_Publication_White.svg"><noscript><img class="tag__img" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Publication_White.svg' alt=''></noscript> <img class="tag__img--blue" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Publications.svg' alt=''> <span class="tag__text">Publications</span> </a> <a href='https://store.aci.aero/product-tag/customer-experience/asq-global-traveller-surveys/' class="tag is_lvl_2_tag"> <span class="tag__text">ASQ Global Traveller Surveys</span> </a> <a href='https://store.aci.aero/product-tag/customer-experience/' class="tag "> <img class="tag__img" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/11/ico_CustomerExp_White.svg"><noscript><img class="tag__img" src='https://store.aci.aero/wp-content/uploads/2023/11/ico_CustomerExp_White.svg' alt=''></noscript> <img class="tag__img--blue" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/11/ico_CustomerExp.svg"><noscript><img class="tag__img--blue" src='https://store.aci.aero/wp-content/uploads/2023/11/ico_CustomerExp.svg' alt=''></noscript> <span class="tag__text">Customer Experience</span> </a> </div> <div class="product__content"> <div class="labels flex"> </div> <span class="product__title">ASQ 2024 Global Traveller Survey Report</span> <span class="product__price"> <span class="from">Starting from</span> <span class="woocommerce-Price-amount amount"><bdi><span class="woocommerce-Price-currencySymbol">US$</span>1,000</bdi></span> </span> </div> </div> </div> <div class="swiper-slide"> <div class="product"> <div class="invisible"> object(WP_Term)#16337 (10) { ["term_id"]=> int(16) ["name"]=> string(12) "Publications" ["slug"]=> string(12) 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data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/12/generic_img.webp"><noscript><img src="https://store.aci.aero/wp-content/uploads/2023/12/generic_img.webp" alt=""></noscript> </picture> </div> <div class="tags "> <a href='https://store.aci.aero/product-cat/publications/' class="tag "> <img class="tag__img" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_Publication_White.svg"><noscript><img class="tag__img" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Publication_White.svg' alt=''></noscript> <img class="tag__img--blue" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Publications.svg' alt=''> <span class="tag__text">Publications</span> </a> <a href='https://store.aci.aero/product-tag/economics-statistics/' class="tag "> <img class="tag__img" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_Economics_White.svg"><noscript><img class="tag__img" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Economics_White.svg' alt=''></noscript> <img class="tag__img--blue" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_Economics.svg"><noscript><img class="tag__img--blue" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Economics.svg' alt=''></noscript> <span class="tag__text">Economics and Statistics</span> </a> <a href='https://store.aci.aero/product-tag/economics-statistics/non-aeronautical-revenue-and-activities/' class="tag is_lvl_2_tag"> <span class="tag__text">Non-Aeronautical Revenue &amp; Activities</span> </a> </div> <div class="product__content"> <div class="labels flex"> </div> <span class="product__title">Airport Commercial Digital Transformation Best Practices</span> <span class="product__price"> Free </span> </div> </div> </div> <div class="swiper-slide"> <div class="product"> <div class="invisible"> object(WP_Term)#16212 (10) { ["term_id"]=> int(16) ["name"]=> string(12) "Publications" ["slug"]=> string(12) "publications" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(16) ["taxonomy"]=> string(11) "product_cat" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(186) ["filter"]=> string(3) "raw" } </div> <a class="click_div" href="https://store.aci.aero/product/bundle-2024-edition-traffic-dataset-report/"></a> <div class="product__img"> <picture class="img-tag " loading="lazy" > <source media="(max-width:500px)" data-lazy-srcset="https://store.aci.aero/wp-content/uploads/2024/10/AdobeStock_572595166-500x500.jpeg.webp"> <source media="(max-width:1024px)" data-lazy-srcset="https://store.aci.aero/wp-content/uploads/2024/10/AdobeStock_572595166-1024x672.jpeg.webp"> <source media="(min-width:1440px)" data-lazy-srcset="https://store.aci.aero/wp-content/uploads/2024/10/AdobeStock_572595166-2000x1313.jpeg.webp"> <img src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="" data-lazy-src="https://store.aci.aero/wp-content/uploads/2024/10/AdobeStock_572595166-scaled.jpeg.webp"><noscript><img src="https://store.aci.aero/wp-content/uploads/2024/10/AdobeStock_572595166-scaled.jpeg.webp" alt=""></noscript> </picture> </div> <div class="tags "> <a href='https://store.aci.aero/product-cat/publications/' class="tag "> <img class="tag__img" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_Publication_White.svg"><noscript><img class="tag__img" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Publication_White.svg' alt=''></noscript> <img class="tag__img--blue" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Publications.svg' alt=''> <span class="tag__text">Publications</span> </a> <a href='https://store.aci.aero/product-cat/data-reports/' class="tag "> <img class="tag__img" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_DataReports_White.svg"><noscript><img class="tag__img" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_DataReports_White.svg' alt=''></noscript> <img class="tag__img--blue" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_Data_Reports.svg"><noscript><img class="tag__img--blue" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Data_Reports.svg' alt=''></noscript> <span class="tag__text">Data &amp; Reports</span> </a> <a href='https://store.aci.aero/product-tag/economics-statistics/' class="tag "> <img class="tag__img" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_Economics_White.svg"><noscript><img class="tag__img" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Economics_White.svg' alt=''></noscript> <img class="tag__img--blue" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt='' data-lazy-src="https://store.aci.aero/wp-content/uploads/2023/09/ico_Economics.svg"><noscript><img class="tag__img--blue" src='https://store.aci.aero/wp-content/uploads/2023/09/ico_Economics.svg' alt=''></noscript> <span class="tag__text">Economics and Statistics</span> </a> <a href='https://store.aci.aero/product-tag/economics-statistics/annual-world-airport-traffic-reports-watr/' class="tag is_lvl_2_tag"> <span class="tag__text">WATR</span> </a> </div> <div class="product__content"> <div class="labels flex"> </div> <span class="product__title">(BUNDLE) 2024 Edition: Traffic Dataset & Report</span> <span class="product__price"> <span class="from">Starting from</span> <span class="woocommerce-Price-amount amount"><bdi><span class="woocommerce-Price-currencySymbol">US$</span>6,075</bdi></span> </span> </div> </div> </div> <div class="swiper-slide"> <div class="product"> <div class="invisible"> object(WP_Term)#16151 (10) { ["term_id"]=> int(16) ["name"]=> string(12) "Publications" ["slug"]=> string(12) "publications" ["term_group"]=> int(0) ["term_taxonomy_id"]=> int(16) ["taxonomy"]=> string(11) "product_cat" ["description"]=> string(0) "" ["parent"]=> int(0) ["count"]=> int(186) ["filter"]=> string(3) "raw" } </div> <a 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