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class="globalnav-link-text">Mac</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - ipad" class=" globalnav-item globalnav-item-ipad globalnav-item-menu "><ul class="globalnav-submenu-trigger-group" role="none"><li class="globalnav-submenu-trigger-item"><a href="/web/20230316224448/https://www.apple.com/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 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globalnav-item-iphone globalnav-item-menu "><ul class="globalnav-submenu-trigger-group" role="none"><li class="globalnav-submenu-trigger-item"><a href="/web/20230316224448/https://www.apple.com/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 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role="main" data-page-type="overview"> <section class="section section-hero" data-analytics-section-engagement="name:hero"> <div class="section-content"> <div class="small-offset-1 small-10"> <h1 class="typography-headline-elevated">Contacting Apple</h1> </div> </div> </section> <section class="section section-sales-inquiries" data-analytics-section-engagement="name:sales inquiries"> <div class="section-content"> <div class="sales-inquiries-inner small-offset-1 small-10" id="sales-inquiries"> <div class="row"> <h2 class="typography-headline-reduced">Sales and <br class="small"/>Product Inquiries</h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper online-store"> <h3 class="typography-eyebrow-elevated">Apple Online Store</h3> <p><a href="/web/20230316224448/https://www.apple.com/" data-analytics-title="apple.com" data-analytics-region="learn more">Apple.com</a> is a convenient place to purchase Apple products and accessories from 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If you prefer, you can also get order status or make changes by phone at <span class="nowrap">(800) 692–7753</span>.</p> </div> <div class="copy-wrapper signtime"> <h3 class="typography-eyebrow-elevated">Shop with SignTime ASL Support</h3> <p>American Sign Language (ASL) interpreters are available for all your online shopping needs, right in your web browser. <a href="https://web.archive.org/web/20230316224448/https://signtime.apple/retail/us-EN/asl" rel="nofollow" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="connect to an interpreter" data-analytics-exit-link><span class="icon-copy">Connect to an interpreter</span><span class="icon icon-after icon-external"></span></a></p> </div> <div class="copy-wrapper retail-stores"> <h3 class="typography-eyebrow-elevated">Apple Retail Stores</h3> <p>Experience the digital lifestyle at any of the <a href="/web/20230316224448/https://www.apple.com/retail/" data-analytics-region="learn more" data-analytics-title="apple retail stores">Apple Retail Stores</a> around the country. Find store hours and contact information for all locations.</p> </div> <div class="copy-wrapper financing"> <h3 class="typography-eyebrow-elevated">Get Financing for You, Your Business, or Your School</h3> <p><a href="/web/20230316224448/https://www.apple.com/financing/" data-analytics-region="learn more" data-analytics-title="apple financial services">Apple Financial Services</a> offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.</p> </div> <div class="copy-wrapper consultants"> <h3 class="typography-eyebrow-elevated">Find Consultants</h3> <p>Visit our <a href="https://web.archive.org/web/20230316224448/http://consultants.apple.com/" data-analytics-region="learn more" data-analytics-title="apple consultants network" data-analytics-exit-link>Apple Consultants Network</a> page to find a consultant in the U.S. or Canada.</p> </div> <div class="copy-wrapper providers"> <h3 class="typography-eyebrow-elevated">Find Authorized Training Providers</h3> <p>Visit the <a href="https://web.archive.org/web/20230316224448/https://training.apple.com/" data-analytics-region="learn more" data-analytics-title="apple training" data-analytics-exit-link>Apple Training</a> website for information on available courses and Apple Authorized Training Providers worldwide.</p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper business"> <h3 class="typography-eyebrow-elevated">How to Buy for Business</h3> <p>If you are a business or professional user, visit the <a href="/web/20230316224448/https://www.apple.com/retail/business/" data-analytics-region="learn more" data-analytics-title="apple store for business">Apple Store for Business</a> or call <span class="nowrap">1–800–854–3680.</span></p> </div> <div class="copy-wrapper sales"> <p><strong>Corporate and Government Sales:</strong></p> <ul> <li>Apple Enterprise Sales <span class="nowrap">(877) 412–7753</span></li> <li>Apple Government Sales <span class="nowrap">(877) 418–2573</span></li> </ul> </div> <div class="copy-wrapper education"> <h3 class="typography-eyebrow-elevated">How to Buy for Education</h3> <p>If you are a student or teacher, visit the <a href="/web/20230316224448/https://www.apple.com/us/shop/goto/educationrouting" data-analytics-region="buy" data-analytics-title="apple store for education">Apple Store for Education</a> or call <span class="nowrap">1–800–692–7753</span>.</p> <p>If you are buying on behalf of an educational institution, visit the <a href="https://web.archive.org/web/20230316224448/https://ecommerce.apple.com/asb2b/fys.do?language=EN&country=US" data-analytics-region="buy" data-analytics-title="apple store for education institutions" data-analytics-exit-link>Apple Store for Education Institutions</a> or call <span class="nowrap">1–800–800–2775</span>, <span class="visuallyhidden">7 days a week from 9 AM to 6 PM central time</span><span aria-hidden="true">7 days a week from 9:00 a.m. to 6:00 p.m. Central time.</span></p> </div> <div class="copy-wrapper resellers"> <h3 class="typography-eyebrow-elevated">Find Apple Authorized Resellers</h3> <p>Use our <a href="/web/20230316224448/https://www.apple.com/buy/locator/" data-analytics-region="learn more" data-analytics-title="reseller locator">Reseller Locator</a> to find an Apple Authorized Reseller in the U.S.</p> <p><a href="/web/20230316224448/https://www.apple.com/buy/" data-analytics-region="learn more" data-analytics-title="apple authorized resellers">Apple Authorized Resellers</a> offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.</p> </div> </div> </div> </div> </div> </section> <section class="section section-corporate-contacts" data-analytics-section-engagement="name:corporate contacts"> <div class="section-content"> <div class="inner-corporate-contacts small-offset-1 small-10" id="corporate-contacts"> <div class="row"> <h2 class="typography-headline-reduced">North American Corporate Contacts</h2> </div> <div class="row"> <div class="viewport-content"> <div class="contact-content row large-12 large-centered large-offset-1"> <div class="column medium-5 large-6 small-12"> <div class="country"> <p class="typography-tout">United States</p> </div> <ul class="list list-usa" role="list"> <li class="contact-1 contact-list-item" role="listitem"> Apple Software Upgrade Center <span class="nowrap">(888) 840–8433</span> </li> <li class="contact-2 contact-list-item" role="listitem"> Reseller Referral (Resellers, Trainers, Consultants) <span class="nowrap">(800) 538–9696</span> </li> </ul> </div> <div class="column large-6 medium-5 small-12 small-offset-0 medium-offset-1"> <div class="country"> <p class="typography-tout">Canada</p> </div> <ul class="list list-canada" role="list"> <li class="contact-1 contact-list-item" role="listitem"> Apple Store (Consumer and Education Individuals) <span class="nowrap">(800) MY–APPLE</span> <span class="nowrap">(800–692–7753)</span> </li> </ul> <div class="country"> <p class="typography-tout">Mexico</p> </div> <ul class="list list-mexico" role="list"> <li class="contact-1 contact-list-item" role="listitem"> Apple Store (Consumer and Education Individuals) <span class="nowrap">001–800–MY–APPLE</span> <span class="nowrap">(001–800–692–7753)</span> </li> <li class="contact-2 contact-list-item" role="listitem"> Apple Store (Small Business) <span class="nowrap">001–800–692–7753</span> </li> </ul> </div> </div> </div> </div> </div> </div> </section> <section class="section section-support" data-analytics-section-engagement="name:support"> <div class="section-content"> <div class="support-inner small-offset-1 small-10" id="support"> <div class="row"> <h2 class="typography-headline-reduced">Product and Services Support</h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper contact"> <h3 class="typography-eyebrow-elevated">Contact Apple Support</h3> <p>Need service or support? <a href="https://web.archive.org/web/20230316224448/https://getsupport.apple.com/" data-analytics-region="learn more" data-analytics-title="start your request online" data-analytics-exit-link>Start your request online</a> and we’ll find you a solution.</p> </div> <div class="copy-wrapper get-help"> <p>More Ways to Get Help:</p> <ul> <li>U.S. technical support: <span class="nowrap">(800) APL–CARE</span> <span class="nowrap">(800–275–2273)</span></li> <li><a href="https://web.archive.org/web/20230316224448/http://support.apple.com/kb/HE57" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="see all worldwide support telephone numbers" data-analytics-exit-link><span class="icon-copy">See all worldwide support telephone numbers</span><span class="icon icon-after more"></span></a></li> <li><a href="https://web.archive.org/web/20230316224448/http://support.apple.com/kb/HT1937" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="contact a mobile carrier" data-analytics-exit-link><span class="icon-copy">Contact a mobile carrier</span><span class="icon icon-after more"></span></a></li> <li><a href="https://web.archive.org/web/20230316224448/https://getsupport.apple.com/" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="make a reservation at an apple retail store genius bar" data-analytics-exit-link><span class="icon-copy">Make a reservation at an Apple Retail Store Genius Bar</span><span class="icon icon-after more"></span></a></li> <li>Beats support: <br><span class="nowrap">(800) 442–4000 (U.S.)</span> or <a href="https://web.archive.org/web/20230316224448/https://www.beatsbydre.com/support/international-numbers.html" rel="nofollow" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="beats worldwide support telephone numbers" data-analytics-exit-link><span class="icon-copy">see all worldwide support telephone numbers</span><span class="icon icon-after icon-external"></span></a></li> </ul> </div> <div class="copy-wrapper asl-support"> <h3 class="typography-eyebrow-elevated">Get ASL Support through SignTime</h3> <p>You can also receive AppleCare service and support in American Sign Language (ASL). <a href="https://web.archive.org/web/20230316224448/https://signtime.apple/applecare/us-EN/asl" rel="nofollow" class="icon-wrapper" data-analytics-region="learn more" data-analytics-title="connect to an interpreter" data-analytics-exit-link><span class="icon-copy">Connect to an interpreter</span><span class="icon icon-after icon-external"></span></a></p> </div> <div class="copy-wrapper disability"> <p>If you are a customer with a disability and utilize our accessibility features such as VoiceOver or MFi Hearing devices, call (877) 204–3930 for direct access to Apple representatives who are trained in providing support for these services.</p> </div> <div class="copy-wrapper technical"> <p>Most Apple products are eligible for 90 days of complimentary technical support. <a href="/web/20230316224448/https://www.apple.com/support/" data-analytics-region="learn more" data-analytics-title="online technical support" data-analytics-exit-link>Online technical support</a> for Apple products is available beyond the initial 90 days.</p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper online"> <h3 class="typography-eyebrow-elevated">Browse Online Support</h3> <p>Visit the <a href="https://web.archive.org/web/20230316224448/https://support.apple.com/" data-analytics-region="learn more" data-analytics-title="apple support" data-analytics-exit-link>Apple Support</a> site for quick answers, manuals, and in-depth technical articles. Visit <a href="https://web.archive.org/web/20230316224448/https://discussions.apple.com/" data-analytics-region="learn more" data-analytics-title="apple support communities" data-analytics-exit-link>Apple Support Communities</a> to get help and tips from fellow Apple customers.</p> <p>For help with Beats by Dre headphones and speakers, visit <a href="https://web.archive.org/web/20230316224448/https://www.beatsbydre.com/support" rel="nofollow" data-analytics-region="learn more" data-analytics-title="beats support" data-analytics-exit-link>Beats Support</a>. For help with the Beats Music streaming service, visit Beats Music Support.</p> </div> <div class="copy-wrapper lost-stolen"> <h3 class="typography-eyebrow-elevated">Lost or Stolen Apple Products</h3> <p>If you have lost or found an Apple product, <a href="https://web.archive.org/web/20230316224448/http://support.apple.com/kb/HT2526" data-analytics-region="learn more" data-analytics-title="contact your local law enforcement agency to report it" data-analytics-exit-link>contact your local law-enforcement agency to report it</a>. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.</p> </div> <div class="copy-wrapper legal"> <h3 class="typography-eyebrow-elevated">Legal</h3> <p>For legal questions, please go to <a href="/web/20230316224448/https://www.apple.com/legal/contact/" data-analytics-region="learn more" data-analytics-title="apple.com/legal/contact">apple.com/legal/contact</a> and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.</p> </div> </div> </div> </div> </div> </section> <section class="section section-corporate-info"> <div class="section-content"> <div class="features"> <div class="corporate-address"> <h3 class="typography-eyebrow-elevated">Corporate Address</h3> Apple<br/>One Apple Park Way<br/>Cupertino, CA 95014<br/>(408) 996–1010 </div> <div class="features-section section-frequently" id="frequently" data-analytics-section-engagement="name:corporate info"> <div class="features-row"> <h3 class="typography-eyebrow-elevated">Frequently Requested Info</h3> <div class="row"> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Apple ID Support</h4> <p>Learn more about getting an Apple ID and its benefits.</p> <p><a href="/web/20230316224448/https://www.apple.com/support/appleid/" data-analytics-title="Learn more about Apple ID Support" data-analytics-region="Learn more" aria-label="Learn more about Apple ID Support" class="icon-wrapper"><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">AppleCare Products</h4> <p>Find out how to get additional technical support and hardware service options for your Apple products.</p> <p><a href="/web/20230316224448/https://www.apple.com/support/products/" data-analytics-title="Learn more about AppleCare Products" data-analytics-region="Learn more" aria-label="Learn more about AppleCare Products" class="icon-wrapper"><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Repair and Service</h4> <p>See all your repair and service options based on your product and location.</p> <p><a href="https://web.archive.org/web/20230316224448/https://getsupport.apple.com/" data-analytics-title="Learn more about Repair and Service" data-analytics-region="Learn more" aria-label="Learn more about Repair and Service" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Apple Support Communities</h4> <p>Give and get help and tips from thousands of other Apple customers.</p> <p><a href="https://web.archive.org/web/20230316224448/http://discussions.apple.com/" data-analytics-title="Learn more about Apple Support Communities" data-analytics-region="Learn more" aria-label="Learn more about Apple Support Communities" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Repair Status</h4> <p>Quickly and easily get the status of one or all of your repairs.</p> <p><a href="https://web.archive.org/web/20230316224448/https://support.apple.com/my-support" data-analytics-title="Learn more about Repair Status" data-analytics-region="Learn more" aria-label="Learn more about Repair Status" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Learn more</span><span class="icon 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href="/web/20230316224448/https://www.apple.com/pr/" data-analytics-title="Learn more about Media and Analyst Info" data-analytics-region="Learn more" aria-label="Learn more about Media and Analyst Info" class="icon-wrapper"><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Email Subscriptions</h4> <p>Update your email address or change your subscription status.</p> <p><a href="https://web.archive.org/web/20230316224448/https://mynews.apple.com/" data-analytics-title="Learn more about Email Subscriptions" data-analytics-region="Learn more" aria-label="Learn more about Email Subscriptions" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">User Groups</h4> <p>Mix and mingle with other Apple Users in your area.</p> <p><a href="/web/20230316224448/https://www.apple.com/usergroups/" data-analytics-title="Learn more about User Groups" data-analytics-region="Learn more" aria-label="Learn more about User Groups" class="icon-wrapper"><span class="icon-copy">Learn more</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> </div> </div> </div> <div class="features-section section-feedback" id="feedback" data-analytics-section-engagement="name:feedback"> <div class="features-row"> <h3 class="typography-eyebrow-elevated">Feedback</h3> <p>Tell us how we’re doing. Select the appropriate feedback option (we read everything, but can’t always respond):</p> <div class="row"> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <p><a href="/web/20230316224448/https://www.apple.com/feedback/" data-analytics-title="product feedback" data-analytics-region="router" class="icon-wrapper"><span class="icon-copy">Product Feedback</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <p><a href="/web/20230316224448/https://www.apple.com/contact/feedback/" data-analytics-title="website feedback" data-analytics-region="router" class="icon-wrapper"><span class="icon-copy">Website Feedback</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column 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