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href="https://dejavu-fonts.org/category/actualite/" title="Voir tous les articles dans Actualit茅">Actualit茅</a><a class="rh-cat-label-title rh-cat-6" href="https://dejavu-fonts.org/category/stockage/" title="Voir tous les articles dans Stockage">Stockage</a></div> <h1>Quelle est la qualit茅 du support client propos茅 par 4Sync ?</h1> <div class="meta post-meta-big flowhidden mb15 pb15 greycolor border-grey-bottom"> <div class="floatleft mr15 rtlml15"> <span class="floatleft authortimemeta lineheight20 fontbold"> <div class="date_time_post font80 fontnormal lineheight15"> 12 juillet 2019 </div> </span> </div> <div class="floatright ml15 postviewcomm font15px lineheight25 mt5"> <span class="postview_meta mr15 ml15"><strong>109</strong> Views</span> </div> </div> <div class="clearfix"></div> </div> </div> <figure class="top_featured_image"><img width="600" height="315" src="https://dejavu-fonts.org/wp-content/uploads/2018/07/support-client-4sync.png" class="attachment-full size-full wp-post-image" alt="support client 4sync" decoding="async" srcset="https://dejavu-fonts.org/wp-content/uploads/2018/07/support-client-4sync.png 600w, https://dejavu-fonts.org/wp-content/uploads/2018/07/support-client-4sync-300x158.png 300w, https://dejavu-fonts.org/wp-content/uploads/2018/07/support-client-4sync-768x403.png 768w, https://dejavu-fonts.org/wp-content/uploads/2018/07/support-client-4sync-1024x538.png 1024w, https://dejavu-fonts.org/wp-content/uploads/2018/07/support-client-4sync-1130x593.png 1130w" sizes="(max-width: 600px) 100vw, 600px" /></figure> <p style="text-align: justify;"><strong>Vous voulez opter pour 4Sync pour stocker vos donn茅es en ligne, mais vous demandez si vous allez b茅n茅ficier d’un support client de qualit茅 ? On vous dit tout sur le service propos茅 par ce fournisseur dans cet article !</strong></p> <p style="text-align: justify;"><div class="wpsm-titlebox clearbox wpsm_style_4"><strong class="">R茅sum茅 de notre article</strong><div><div id="toplistmenu"><ul class="autocontents" id="kcmenu" itemscope itemtype="https://schema.org/ItemList"> <li class="top" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><a href="#traduction-en-fran-ais" itemprop="url">Traduction en fran莽ais</a><meta itemprop="position" content="1" /><meta itemprop="name" content="Traduction en fran莽ais" /></li> <li class="top" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><a href="#moyens-de-contact" itemprop="url">Moyens de contact</a><meta itemprop="position" content="2" /><meta itemprop="name" content="Moyens de contact" /></li> <li class="top" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><a href="#disponibilite-et-reactivite" itemprop="url">Disponibilit茅 et r茅activit茅</a><meta itemprop="position" content="3" /><meta itemprop="name" content="Disponibilit茅 et r茅activit茅" /></li> <li class="top" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><a href="#expertise" itemprop="url">Expertise</a><meta itemprop="position" content="4" /><meta itemprop="name" content="Expertise" /></li> </ul> </div></div></div></p> <p style="text-align: justify;">Nous vous en parlions dans notre article sur les <strong><a title="avantages et inconv茅nients du stockage en ligne" href="https://dejavu-fonts.org/stockage-avantages-inconvenients/">avantages et inconv茅nients du stockage en ligne</a></strong>, mais le support technique est pour nous un point important. Passons en revue les diff茅rents 茅l茅ments.</p> <p style="text-align: center;"><a class="maxbutton-30 maxbutton maxbutton-4sync" title="4Sync" rel="nofollow noopener" href="https://dejavu-fonts.org/4sync"><span class='mb-text'>Acc茅der au site du fournisseur 4Sync ></span></a></p> <h2 id="traduction-en-fran-ais" class="wpsm_toplist_heading" style="text-align: justify;">Traduction en fran莽ais</h2> <p style="text-align: justify;">Commen莽ons par un point tr猫s positif concernant le service support de 4Sync : vous allez pouvoir acc茅der 脿 une <strong>version fran莽aise du site. La traduction est de bonne qualit茅</strong>, et concerne toutes les pages originales du site.</p> <p style="text-align: justify;">C’est tr猫s pratique, notamment sur les pages de FAQ dont nous aurons l’occasion de parler plus tard. On note donc l’effort fait par ce fournisseur pour traduire le site et ainsi le rendre accessible 脿 tous les francophones.</p> <h2 id="moyens-de-contact" class="wpsm_toplist_heading" style="text-align: justify;">Moyens de contact</h2> <p style="text-align: justify;">Il est possible de contacter le service support de 4Sync gr芒ce 脿 des adresses mails. Une id茅e originale, mais qui marche pas mal, a 茅t茅 de cr茅er des adresses diff茅rentes en fonction des diff茅rents probl猫mes que vous pourriez rencontrer. Ainsi, votre demande arrive directement aupr猫s de la personne la plus 脿 m锚me de savoir vous r茅pondre.</p> <p style="text-align: justify;">Il existe 茅galement une <strong>page de FAQ</strong>. Sur cette derni猫re, vous allez pouvoir trouver toutes les questions les plus fr茅quentes, ou toutes les bonnes astuces pour d茅buter. Si vous rencontrez un probl猫me, vous allez pouvoir directement vous rendre sur cette page, et vous 锚tre pratiquement s没rs de recevoir une r茅ponse de qualit茅. C’est un gros plus, qui vous permet de gagner du temps.</p> <p style="text-align: justify;">Il n’est pas possible de contacter le support client 4Sync par chat en ligne, et c’est bien dommage. Ce moyen de contact est utilis茅 par de nombreux fournisseurs dans le domaine de l’informatique, notamment dans les VPN par exemple, car il est tr猫s efficace, sans pr茅senter des couts trop importants pour l’entreprise.</p> <p style="text-align: justify;">Mais avec 4Sync, <strong>pas de chat en ligne ou de ligne t茅l茅phonique</strong> sur laquelle vous pouvez contacter les 茅quipes malheureusement. Si vous avez un probl猫me, vous allez devoir attendre que quelqu’un r茅ponde 脿 votre email.</p> <p style="text-align: center;"><a class="maxbutton-30 maxbutton maxbutton-4sync" title="4Sync" rel="nofollow noopener" href="https://dejavu-fonts.org/4sync"><span class='mb-text'>Contacter le support client 4Sync ></span></a></p> <h2 id="disponibilite-et-reactivite" class="wpsm_toplist_heading" style="text-align: justify;">Disponibilit茅 et r茅activit茅</h2> <p style="text-align: justify;">La disponibilit茅 et la r茅activit茅 ne sont malheureusement pas au rendez-vous, ou du moins ne sont pas assez satisfaisantes par rapport 脿 ce qu’on peut attendre du service support d’un fournisseur d’h茅bergement en ligne.</p> <p style="text-align: justify;">En effet, lors de notre <strong><a title="test 4Sync" href="https://dejavu-fonts.org/avis-4sync/">test 4Sync</a></strong>, nous avons constat茅 que les adresses mails sont tr猫s peu r茅actives, et il vous faut attendre assez longtemps avant d’avoir une r茅ponse.</p> <h2 id="expertise" class="wpsm_toplist_heading" style="text-align: justify;">Expertise</h2> <p style="text-align: justify;"><strong>L’expertise est au rendez-vous</strong>, et c’est bien pour cela que notre note sur le support client de 4Sync est tout de m锚me bon. Les r茅ponses apport茅es sont tr猫s claires et pr茅cises, et vous permettent de r茅soudre votre probl猫me simplement.</p> <p style="text-align: justify;">C’est un gros plus de cette entreprise, contrairement 脿 certaines autres qui se perdent parfois dans des explications, ou alors qui vous poussent 脿 passer 脿 une offre sup茅rieure. Ce n’est pas le cas de ce fournisseur de stockage en ligne.</p> <p style="text-align: center;"><a class="maxbutton-30 maxbutton maxbutton-4sync" title="4Sync" rel="nofollow noopener" href="https://dejavu-fonts.org/4sync"><span class='mb-text'>Visiter le site 4Sync ></span></a></p> <p> </p> <p style="text-align: justify;">Comme vous pouvez le voir, <strong>notre avis 4Sync sur le support client est plut么t mitig茅.</strong> Vous allez certes trouver des r茅ponses 脿 vos questions, mais nous aurions pr茅f茅r茅 avoir directement des moyens de contacts plus diversifi茅, afin d’锚tre surs d’acc茅der 脿 un expert d猫s qu’on en a besoin.</p> <div class="rate_bar_wrap"> <div class="review-top"> <div class="overall-score"> <span class="overall r_score_8">8</span> <span class="overall-text">Total Score</span> </div> <div class="review-text"> <span class="review-header">Avis support client 4Sync</span> <p> Le support client 4Sync est tr猫s bon, mais l'absence de chat en ligne est un gros point noir. </p> </div> </div> <div class="review-criteria"> <div class="rate-bar clearfix" data-percent="80%"> <div class="rate-bar-title"><span>Moyenne g茅n茅rale</span></div> <div class="rate-bar-bar r_score_8"></div> <div class="rate-bar-percent">8</div> </div> </div>  <div class="flowhidden"> </div>  <div class="rating_bar flowhidden mt15"><div class="rh-star-ajax"><span class="title_star_ajax"><strong>Note utilisateur: </strong> <span class="userrating-score"></span> <small>Soyez le premier!</small> </span><div data-rate="0" data-id="1898" data-ratetype="post" class="rate-post-1898 user-rate user-rate-active"><span class="post-norsp-rate stars-rate-ajax-type"><i class="starrate starrate1" data-ratecount="1"></i><i class="starrate starrate2" data-ratecount="2"></i><i class="starrate starrate3" data-ratecount="3"></i><i class="starrate starrate4" data-ratecount="4"></i><i class="starrate starrate5" data-ratecount="5"></i></span></div><div class="userrating-clear"></div></div></div> </div> </article> 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