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Realizing the promise of Government-as-a-platform Government Industry Trends Atos Look Out 2020+ | Atos Look Out 2020+

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Everywhere, globalization is changing the pace of existing nations. While it supports innovation and growth, extracts large parts of world populations from poverty and drives the rise of new middle classes in Asia, globalization also has its drawbacks.</p><p>The result is a resurgence of demand for welfare protection and security that extends to most parts of the world. These mutations bring threats; they also bring tremendous opportunities for public services to place themselves at the heart of tomorrow’s digital societies.</p><a href="https://web.archive.org/web/20200624223009/https://atos.net/content/mini-sites/look-out-2020/assets/pdf/ATOS_LOOK OUT_GOVERNMENT.pdf" class="small d-block" target="_blank"><i class="fas fa-download mr-3 mb-3"></i>Download the Government Look Out 2020+ Paper</a><div class="row row-graphs mt-5"><div class="col-6"><img src="https://web.archive.org/web/20200624223009im_/https://atos.net/content/mini-sites/look-out-2020/assets/images/government/40.png" alt="40%"><p>of people use digital government services regularly</p></div><div class="col-6"><img src="https://web.archive.org/web/20200624223009im_/https://atos.net/content/mini-sites/look-out-2020/assets/images/government/1tn.png" alt="$1tn"><p>could be generated from better public digitization<br><small>$=USD</small></p></div><div class="col-6"><img src="https://web.archive.org/web/20200624223009im_/https://atos.net/content/mini-sites/look-out-2020/assets/images/government/30.png" alt="30%"><p>of the public workforce could be freed up by AI within 10 years</p></div><div class="col-6"><img src="https://web.archive.org/web/20200624223009im_/https://atos.net/content/mini-sites/look-out-2020/assets/images/government/20.png" alt="20%"><p>of governments will adopt digital platforms by 2020</p></div></div></div><div class="col-md-6 quote-block text-primary mb-6"><div class="quote-top mb-4"><i class="fas fa-quote-left fa-4x"></i></div><div class="quote-content"><p class="lead text-primary mb-5">We are at a tipping point in the public sector. As citizens demand for digital services continues to rise, public institutions have a tremendous opportunity to radically improve the way governments serve. Public services must leverage the power of a networked economy to both become digital platforms themselves and support global growth.</p><div class="media"><img class="align-self-center mr-3" src="https://web.archive.org/web/20200624223009im_/https://atos.net/content/mini-sites/look-out-2020/assets/images/government/portrait.png" alt=""><div class="media-body align-self-center"><p class="strong mb-0">Pascal Homsy</p><p class="mb-0">Senior Vice President, Public Sector and Healthcare, Atos</p></div></div></div></div></div></div><div class="extend mb-6" id="bloc-gris"><div class="row no-gutters"><div class="col"><h2 id="your-business-challenges">Four transformation challenges and opportunities for the future of Government</h2><div class="slider"><div class="inner-slide"><div class="media"><img class="mr-3" src="https://web.archive.org/web/20200624223009im_/https://atos.net/content/mini-sites/look-out-2020/assets/images/government/icon-purple.png" alt=""><div class="media-body"><h3 class="mt-0 text-purple">Substantially improve<br>citizen experience</h3></div></div><p>Governments need to do more than simply bring their services online. They must shift toward a 360° citizen experience. What’s at stake: dramatically reducing the administrative burden and empowering public services to drive participative initiatives.</p><a href="https://web.archive.org/web/20200624223009/https://atos.net/content/mini-sites/look-out-2020/assets/pdf/ATOS_LOOK OUT_GOVERNMENT.pdf" class="small d-block" target="_blank">More here</a></div><div class="inner-slide"><div class="media"><img class="mr-3" src="https://web.archive.org/web/20200624223009im_/https://atos.net/content/mini-sites/look-out-2020/assets/images/government/icon-green.png" alt=""><div class="media-body"><h3 class="mt-0 text-green">Streamline<br>service efficiency &amp; grow agility</h3></div></div><p>With multiple siloed organizations and 60% of public processes not yet digitalized, the potential is enormous: not just doing more with less but doing better with less while devoting savings to reducing debt and financing high-priority missions.</p><a href="https://web.archive.org/web/20200624223009/https://atos.net/content/mini-sites/look-out-2020/assets/pdf/ATOS_LOOK OUT_GOVERNMENT.pdf" class="small d-block" target="_blank">More here</a></div><div class="inner-slide"><div class="media"><img class="mr-3" src="https://web.archive.org/web/20200624223009im_/https://atos.net/content/mini-sites/look-out-2020/assets/images/government/icon-cyan.png" alt=""><div class="media-body"><h3 class="mt-0 text-cyan">Rethink &amp; enlarge<br>public missions</h3></div></div><p>Government-as-a-platform’ initiatives are already active in multiples domains, notably with open data for NGOs, enterprises and citizens themselves. Their possible economic impact is huge: analysts estimate that $ trillions of value could be created through open public platforms.</p><a href="https://web.archive.org/web/20200624223009/https://atos.net/content/mini-sites/look-out-2020/assets/pdf/ATOS_LOOK OUT_GOVERNMENT.pdf" class="small d-block" target="_blank">More here</a></div><div class="inner-slide"><div class="media"><img class="mr-3" src="https://web.archive.org/web/20200624223009im_/https://atos.net/content/mini-sites/look-out-2020/assets/images/government/icon-blue.png" alt=""><div class="media-body"><h3 class="mt-0 text-blue">Enforce global trust<br>and regulation compliance</h3></div></div><p>With the annual cost of cybercrime expected to range from $ 1 trillion to $ 6 trillion, cyber-trust and compliance are critical imperatives for public authorities. The potential: not just safeguarding themselves but protecting the whole of society.</p><a href="https://web.archive.org/web/20200624223009/https://atos.net/content/mini-sites/look-out-2020/assets/pdf/ATOS_LOOK OUT_GOVERNMENT.pdf" class="small d-block" target="_blank">More here</a></div></div></div></div></div><div class="mb-6" id="bloc-radar"><div class="row"><div class="col-lg-10 col-xl-8"><h2 id="try-the-tech-radar">Take a look at the key technologies that will shape the future of Public Services:</h2></div></div><div class="row"><div class="col-sm-5 mb-5 mb-sm-0"><div class="accordion" id="radar-accordeon"><div class="card card-mainstream"><div class="card-header" id="heading-1"><h5 class="mb-0"><button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse-1" aria-expanded="false" aria-controls="collapse-1"><span class="mr-3 badge badge-mainstream">1</span>Hybrid Cloud</button></h5></div><div id="collapse-1" class="collapse" aria-labelledby="heading-1" data-parent="#radar-accordeon" data-id="1"><div class="card-body"><h5>TRANSFORMATIONAL / HIGH • ADOPT</h5><p class="description mb-0"><strong>Hybrid Cloud</strong> is reviving Cloud initiatives by enabling seamless integration of private and public Cloud platforms. With this model, organizations can exploit the benefits of public Cloud: pay-per-use, ‘infinite’ bursting resources, agility and innovation. Governments must adapt their IT processes and prepare for related security implications.</p></div></div></div><div class="card card-early-adoption"><div class="card-header" id="heading-2"><h5 class="mb-0"><button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse-2" aria-expanded="false" aria-controls="collapse-2"><span class="mr-3 badge badge-early-adoption">2</span>Data Management Platforms</button></h5></div><div id="collapse-2" class="collapse" aria-labelledby="heading-2" data-parent="#radar-accordeon" data-id="2"><div class="card-body"><h5>TRANSFORMATIONAL • TRIAL</h5><p class="description mb-0"><strong>Data Management Platforms</strong> enable public services players to analyze citizen behavior and manage interaction across all channels and touchpoints. They could consider making it a cornerstone for their next-generation digital platforms, ultimately enabling ‘B2Me’ personalized services.</p></div></div></div><div class="card card-early-adoption"><div class="card-header" id="heading-3"><h5 class="mb-0"><button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse-3" aria-expanded="false" aria-controls="collapse-3"><span class="mr-3 badge badge-early-adoption">3</span>API Platforms</button></h5></div><div id="collapse-3" class="collapse" aria-labelledby="heading-3" data-parent="#radar-accordeon" data-id="3"><div class="card-body"><h5>HIGH • TRIAL</h5><p class="description mb-0"><strong>API Platforms/Open Data</strong> allow offerings to be distributed and serviced across third parties. Governments players should put API platforms at the heart of their digital strategy to attract private, NGO and other public ecosystem partners.</p></div></div></div><div class="card card-early-adoption"><div class="card-header" id="heading-4"><h5 class="mb-0"><button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse-4" aria-expanded="false" aria-controls="collapse-4"><span class="mr-3 badge badge-early-adoption">4</span>Robotic Process Automation</button></h5></div><div id="collapse-4" class="collapse" aria-labelledby="heading-4" data-parent="#radar-accordeon" data-id="4"><div class="card-body"><h5>LOW • TRIAL</h5><p class="description mb-0"><strong>Robotic Process Automation</strong> brings virtual workforces to manage repetitive tasks, reducing the cost of administrative and regulatory processes by at least 50% while improving quality and speed. Governments should standardize processes to facilitate automation.</p></div></div></div><div class="card card-adolescent"><div class="card-header" id="heading-5"><h5 class="mb-0"><button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse-5" aria-expanded="false" aria-controls="collapse-5"><span class="mr-3 badge badge-adolescent">5</span>Artificial Intelligence</button></h5></div><div id="collapse-5" class="collapse" aria-labelledby="heading-5" data-parent="#radar-accordeon" data-id="5"><div class="card-body"><h5>TRANSFORMATIONAL • ASSESS</h5><p class="description mb-0"><strong>Artificial Intelligence</strong> promises to second human cognitive capabilities with virtual assistants, chatbots, knowledge engineering, smart machines and autonomous vehicles. It will impact customer experience, business models and operations along the entire value chain. Public services players must prepare for the business, human and legal impacts.</p></div></div></div><div class="card card-adolescent"><div class="card-header" id="heading-6"><h5 class="mb-0"><button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse-6" aria-expanded="false" aria-controls="collapse-6"><span class="mr-3 badge badge-adolescent">6</span>Blockchain</button></h5></div><div id="collapse-6" class="collapse" aria-labelledby="heading-6" data-parent="#radar-accordeon" data-id="6"><div class="card-body"><h5>HIGH • ASSESS</h5><p class="description mb-0"><strong>Blockchain</strong> is a potential game-changer for conducting exchanges with parties without prior trust relationships. In Public Services, it could revolutionize supply chain management, payments, automated contracting and the microservice economy.</p></div></div></div><div class="card card-adolescent"><div class="card-header" id="heading-7"><h5 class="mb-0"><button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse-7" aria-expanded="false" aria-controls="collapse-7"><span class="mr-3 badge badge-adolescent">7</span>Prescriptive Security</button></h5></div><div id="collapse-7" class="collapse" aria-labelledby="heading-7" data-parent="#radar-accordeon" data-id="7"><div class="card-body"><h5>MEDIUM • ASSESS</h5><p class="description mb-0"><strong>Prescriptive Security</strong> uses real-time dark web monitoring, AI and automation to detect potential threats and stop them before they strike. Applications range from cyber-protection to fraud management and compliance. Public services players should</p></div></div></div><div class="card card-adolescent"><div class="card-header" id="heading-8"><h5 class="mb-0"><button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse-8" aria-expanded="false" aria-controls="collapse-8"><span class="mr-3 badge badge-adolescent">8</span>Augmented Reality</button></h5></div><div id="collapse-8" class="collapse" aria-labelledby="heading-8" data-parent="#radar-accordeon" data-id="8"><div class="card-body"><h5>LOW • ASSESS</h5><p class="description mb-0"><strong>Augmented and Virtual Reality</strong> are blurring real and virtual worlds, allowing citizens, partners and employees to engage with digital services within the context of their current environment. Governments should explore potential use cases in public services.</p></div></div></div><div class="card card-emerging"><div class="card-header" id="heading-9"><h5 class="mb-0"><button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse-9" aria-expanded="false" aria-controls="collapse-9"><span class="mr-3 badge badge-emerging">9</span>Smart Machines</button></h5></div><div id="collapse-9" class="collapse" aria-labelledby="heading-9" data-parent="#radar-accordeon" data-id="9"><div class="card-body"><h5>HIGH • EXPLORE</h5><p class="description mb-0"><strong>Smart Machines</strong> are changing the nature of citizen relationship, with smart things working on behalf of their owners for smart homes, autonomous transportation, concierge services and more. Public Services must begin exploring the business, legal and compliance implications.</p></div></div></div><div class="card card-emerging"><div class="card-header" id="heading-10"><h5 class="mb-0"><button class="btn btn-link" type="button" data-toggle="collapse" data-target="#collapse-10" aria-expanded="false" aria-controls="collapse-10"><span class="mr-3 badge badge-emerging">10</span>Quantum Computing</button></h5></div><div id="collapse-10" class="collapse" aria-labelledby="heading-10" data-parent="#radar-accordeon" data-id="10"><div class="card-body"><h5>MEDIUM • EXPLORE</h5><p class="description mb-0"><strong>Quantum Computing</strong> promises to break traditional combinatory analysis limitations, bringing advances in R&D; and Big Data analysis within ten years. This will elevate risk by potentially breaking current cryptographic standards, threatening to cause a ‘crypt-apocalypse.’ Governments must start preparing for quantum-safe cryptography.</p></div></div></div></div></div><div class="col-sm-7" id="market-radar"><div class="theiaStickySidebar"><div class="radar"><div class="radar-container"><img class="img-fluid" src="https://web.archive.org/web/20200624223009im_/https://atos.net/content/mini-sites/look-out-2020/assets/images/government/radar.png" alt=""><div class="bullet-inner"><div class="bullets"><span class="bullet badge badge-mainstream" data-id="1" style="bottom: 9%; left: 5%">1<span class="titre">Hybrid Cloud</span></span> <span class="bullet badge badge-early-adoption" data-id="2" style="bottom: 38%; left: 5%">2<span class="titre">Data Management Platforms</span></span> <span class="bullet badge badge-early-adoption" data-id="3" style="bottom: 29%; left: 17%">3<span class="titre">API Platforms</span></span> <span class="bullet badge badge-early-adoption" data-id="4" style="bottom: 9%; left: 30%">4<span class="titre">Robotic Process Automation</span></span> <span class="bullet badge badge-adolescent" data-id="5" style="bottom: 63%; left: 5%">5<span class="titre">Artificial Intelligence</span></span> <span class="bullet badge badge-adolescent" data-id="6" style="bottom: 53%; left: 27%">6<span class="titre">Blockchain</span></span> <span class="bullet badge badge-adolescent" data-id="7" style="bottom: 34%; left: 45%">7<span class="titre">Prescriptive Security</span></span> <span class="bullet badge badge-adolescent" data-id="8" style="bottom: 13%; left: 54%">8<span class="titre">Augmented Reality</span></span> <span class="bullet badge badge-emerging" data-id="9" style="bottom: 74%; left: 37%">9<span class="titre">Smart Machines</span></span> <span class="bullet badge badge-emerging" data-id="10" style="bottom: 49%; left: 64%">10<span class="titre">Quantum Computing</span></span></div></div></div></div><p class="copyright mt-3">© Atos 2018 All rights reserved.<br>Source : Atos industry and technology experts</p><ul class="degres-ul"><li><i class="fas fa-times mr-2 text-mainstream"></i>Mainstream</li><li><i class="fas fa-times mr-2 text-early-adoption"></i>Early Adoption</li><li><i class="fas fa-times mr-2 text-adolescent"></i>Adolescent</li><li><i class="fas fa-times mr-2 text-emerging"></i>Emerging</li></ul></div></div></div></div><div class="mb-6 mb-lg-0 bg-light extend" id="bloc-journey"><div class="inner p-5 pr-0"><div class="row mb-4"><div class="col"><h2 id="connect-with-us" class="mb-2">Start your own journey &amp; Connect with us</h2><p class="lead">As the Trusted Partner for your Digital Journey, Atos can help. 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