AI is Shaking Up the Testing Landscape

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right-0 bottom-0 left-0 "> <img class="cover-img__image relative w-full h-full object-cover" src="https://media.licdn.com/dms/image/v2/D4E12AQH20F0_lrQWvw/article-cover_image-shrink_720_1280/article-cover_image-shrink_720_1280/0/1702913553736?e=2147483647&v=beta&t=kyqMhDgJdMKJiwL9Rr7MtZ5uXNuWxEe3rxgDUfmGZOI" fetchpriority="high" data-embed-id="cover-image" alt="AI is Shaking Up the Testing Landscape "> </div> </div>  </figure> <header> <section class="core-section-container relative my-3"> <h1 class="pulse-title text-display-md text-color-text lg:text-display-lg font-bold w-11/12">AI is Shaking Up the Testing Landscape </h1> <div class="ellipsis-menu absolute right-0 top-0"> <div class="collapsible-dropdown flex items-center relative hyphens-auto"> <button class="ellipsis-menu__trigger collapsible-dropdown__button btn-md btn-tertiary cursor-pointer !py-[6px] !px-1 flex items-center rounded-[50%] " aria-expanded="false" aria-label="Open menu" 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base-card--link base-main-card flex flex-wrap py-2 pr-2 babybear:pr-0 base-main-card--link publisher-author-card"> <a class="base-card__full-link absolute top-0 right-0 bottom-0 left-0 p-0 z-[2]" href="https://www.linkedin.com/company/intellias" data-tracking-control-name="article-ssr-frontend-pulse_publisher-author-card" data-tracking-will-navigate> <span class="sr-only"> Intellias </span> </a> <img class="inline-block relative w-6 h-6 " data-delayed-url="https://media.licdn.com/dms/image/v2/D4D0BAQFaR3MBnUPyRg/company-logo_100_100/company-logo_100_100/0/1730454319440/intellias_logo?e=2147483647&v=beta&t=6FmexLjUDhy3jN8X5RjMHvbvAOCPoBJqVfjL9YPNvBQ" data-ghost-classes="bg-color-entity-ghost-background" data-ghost-url="https://static.licdn.com/aero-v1/sc/h/cs8pjfgyw96g44ln9r7tct85f" alt="Intellias"> <div class="base-main-card__info self-center ml-1 flex-1 relative break-words papabear:min-w-0 mamabear:min-w-0 babybear:w-full ">  <h3 class="base-main-card__title font-sans text-[18px] font-bold text-color-text overflow-hidden "> Intellias </h3>   <div class="body-text text-color-text-low-emphasis base-main-card__metadata"> Published Dec 19, 2023 </div>  </div> <div class="base-main-card__ctas z-[3] self-center ml-3 babybear:ml-1 babybear:self-start"> <a class="base-main-card__cta btn-sm btn-secondary" href="https://www.linkedin.com/signup/cold-join?session_redirect=%2Fpulse%2Fai-shaking-up-testing-landscape-intellias-dfbef%3Ftrk%3Darticle-ssr-frontend-pulse_more-articles_related-content-card&trk=article-ssr-frontend-pulse_publisher-author-card" data-tracking-control-name="article-ssr-frontend-pulse_publisher-author-card" data-tracking-will-navigate> + Follow </a> </div> </div> </div> </section> </header> <div data-test-id="article-content-blocks">  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="font-[700]">By Intellias Head of QA Center of Excellence </span><span class> <a href="https://ca.linkedin.com/in/lucy-suslova-130b6025?trk=article-ssr-frontend-pulse_little-mention" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-mention" data-tracking-will-navigate data-test-link> Lucy Suslova </a>  </span><span class="font-[700]"> </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="italic">Testing is no longer just about finding bugs but transforming how we ensure quality. With the introduction and development of AI, testing effectiveness has evolved even further. So, let's dive into how AI is shaking up the testing landscape across different industries and why it's a game-changer. </span> </p> </div>  <hr data-test-id="publishing-divider-block" class="my-[3.2rem] mx-auto h-[1px] border-0 bg-black-a16">  <div class="article-main__content" data-test-id="publishing-text-block"> <h3><span class>Mobility</span></h3> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>AI in mobility isn't just about predictive analytics. It's about crafting safer, more efficient journeys. Imagine a world where self-driving cars become the norm. AI-driven testing simulates countless scenarios, ensuring these vehicles navigate diverse road conditions with unwavering precision. The transformation goes beyond the technology; it touches the core of urban mobility and personal safety. Take ride-sharing giant Uber, for instance. They employ AI-driven testing to simulate various driving scenarios and rigorously test their self-driving cars. This ensures their vehicles can react to different road conditions, making roads safer. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="italic">Read more: </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class> <ul> <li><span class="italic"><a href="https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fwww%2Euber%2Ecom%2Fen-CA%2Fblog%2Fengineering%2Fai%2F&urlhash=44Oj&trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>Uber blog</a></span></li> <li><span class="italic"><a href="https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fwww%2Euber%2Ecom%2Fen-CA%2Fblog%2Fthe-transformative-power-of-generative-ai%2F&urlhash=YCZm&trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>The transformative power of generative AI in software development: lessons from Uber’s tech-wide hackathon</a></span></li> </ul> </span> </p> </div>  <hr data-test-id="publishing-divider-block" class="my-[3.2rem] mx-auto h-[1px] border-0 bg-black-a16">  <div class="article-main__content" data-test-id="publishing-text-block"> <h3><span class>Retail</span></h3> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>Retailers, especially in the e-commerce realm, know that performance is critical. AI-driven testing can simulate user interactions, help identify performance bottlenecks, and even predict when your website or app will buzz with activity. A retail powerhouse like </span><span class="italic">Amazon </span><span class>is a prime example. AI ensures their website can handle massive traffic surges during Black Friday sales, offering a smooth shopping experience for millions of customers. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="italic">Read more:</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class> <ul> <li><span class="italic"><a href="https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fwww%2Ereuters%2Ecom%2Fbusiness%2Fretail-consumer%2Famazons-playbook-happy-holidays-discounts-same-day-delivery-ai-2023-10-27%2F&urlhash=_Ead&trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>AWS tech blogs</a></span></li> </ul> </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class> <ul> <li><span class="italic"><a href="https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fwww%2Ereuters%2Ecom%2Fbusiness%2Fretail-consumer%2Famazons-playbook-happy-holidays-discounts-same-day-delivery-ai-2023-10-27%2F&urlhash=_Ead&trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>Amazon's playbook for happy holidays: discounts, same-day delivery - and AI</a></span></li> </ul> </span> </p> </div>  <hr data-test-id="publishing-divider-block" class="my-[3.2rem] mx-auto h-[1px] border-0 bg-black-a16">  <div class="article-main__content" data-test-id="publishing-text-block"> <h3><span class>Financial Services & Insurance</span></h3> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>For FS&I, security and compliance are non-negotiable. AI shines here. Consider insurance provider </span><span class="italic">Allstate</span><span class>, which utilizes AI to analyze and validate policy and claim data. AI assists in fraud detection, helping protect customers' assets and ensuring compliance with regulatory requirements. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="italic">Read more: </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class> <ul> <li><span class="italic"><a href="https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Femerj%2Ecom%2Fai-sector-overviews%2Fai-at-allstate%2F&urlhash=8Tp8&trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>AI at Allstate</a></span></li> <li><span class="italic"><a href="https://www.linkedin.com/pulse/how-genai-transform-insurance-industry-glimpse-future-artivatic?trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>AI for customer experience</a></span></li> <li><span class="italic"><a href="https://www.linkedin.com/pulse/how-genai-transform-insurance-industry-glimpse-future-artivatic?trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>Gen AI transforming Insurance Industry</a></span></li> </ul> </span> </p> </div>  <hr data-test-id="publishing-divider-block" class="my-[3.2rem] mx-auto h-[1px] border-0 bg-black-a16">  <div class="inline-articles bg-color-surface-new border-hidden rounded-sm p-1 mx-auto my-1.5 mamabear:w-2/3 inline-articles__before"> <h2 class="text-xl font-medium ml-1.5 my-1 text-color-text mamabear:text-center">Recommended by LinkedIn</h2> <div class="flex flex-wrap mx-0.5 babybear:mx-1.5"> <div class="content-author-card flex flex-col 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class="inline-article-author pt-0.5"> FinTech Global </span> <span class="before:middot pt-0.5 inline-article-published-date"> 8 months ago </span> </div> </a>  </div> <div class="content-author-card flex flex-col max-w-[270px] h-auto rounded-md border-1 border-system-gray-30 border-solid pb-1.5 inline-article mx-auto my-1 border-hidden papabear:w-[219px] babybear:min-w-full mamabear:min-w-full h-auto bg-color-canvas-tint"> <a class="no-underline" data-tracking-control-name="inline-recommended-articles" data-tracking-will-navigate href="https://www.linkedin.com/pulse/integration-advanced-ai-technologies-insurance-anand-ramachandran-79rpc"> <img class="content-image w-full h-[150px] bg-cover rounded-t-md object-cover" data-delayed-url="https://media.licdn.com/dms/image/v2/D5612AQEg9igm_JIovg/article-cover_image-shrink_720_1280/article-cover_image-shrink_720_1280/0/1722426118219?e=2147483647&v=beta&t=veMqFzHilAsOUF9ymnapVPRkj0tCPrT3BzFjnEsjuL8"> <div class="inline-article-title text-md text-color-text font-bold pl-2 pt-1 pr-1.5">The Integration of Advanced AI Technologies in…</div> <div class="inline-article-meta px-2 mt-1 font-sans text-xs font-normal text-color-text-low-emphasis h-full"> <span class="inline-article-author pt-0.5"> Anand Ramachandran </span> <span class="before:middot pt-0.5 inline-article-published-date"> 3 months ago </span> </div> </a>  </div> <div class="content-author-card flex flex-col max-w-[270px] h-auto rounded-md border-1 border-system-gray-30 border-solid pb-1.5 inline-article mx-auto my-1 border-hidden papabear:w-[219px] babybear:min-w-full mamabear:min-w-full h-auto bg-color-canvas-tint"> <a class="no-underline" data-tracking-control-name="inline-recommended-articles" data-tracking-will-navigate href="https://www.linkedin.com/pulse/business-value-ai-beyond-operational-cost-savings-anurag-harsh"> <img class="content-image w-full h-[150px] bg-cover rounded-t-md object-cover" data-delayed-url="https://media.licdn.com/dms/image/v2/C5612AQGYp4l_cGt0eg/article-cover_image-shrink_600_2000/article-cover_image-shrink_600_2000/0/1520084086585?e=2147483647&v=beta&t=stDk5H3vyxOkMgFHMSkAqRokyDnPAF7AYzaUYK67fj0"> <div class="inline-article-title text-md text-color-text font-bold pl-2 pt-1 pr-1.5">The ROI of AI Beyond Operational Cost Savings</div> <div class="inline-article-meta px-2 mt-1 font-sans text-xs font-normal text-color-text-low-emphasis h-full"> <span class="inline-article-author pt-0.5"> Anurag Harsh </span> <span class="before:middot pt-0.5 inline-article-published-date"> 6 years ago </span> </div> </a>  </div> </div> </div> <div class="article-main__content" data-test-id="publishing-text-block"> <h3><span class>Telecom</span></h3> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>In telecom, network quality is everything. AI crunches network performance data to predict issues before they strike. A telecommunications giant like </span><span class="italic">AT&T</span><span class> leverages AI in its testing to predict network congestion and optimize data flow, ensuring uninterrupted service for its millions of users. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="italic">Read more:</span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class> <ul> <li><span class="italic"><a href="https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fabout%2Eatt%2Ecom%2Fblogs&urlhash=Ev0G&trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>AT&T Blog</a></span></li> <li><span class="italic"><a href="https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fabout%2Eatt%2Ecom%2Fblogs%2F2023%2Fupgrading-the-network%2Ehtml&urlhash=1uGa&trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>How AT&T Innovates with AI, 5G, & Edge Computing</a></span></li> </ul> </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <br> </p> </div>  <div class="flex flex-col mt-2" data-test-id="publishing-image-block" rel="ugc"> <figure> <img class="lazy-load block w-full" data-delayed-url="https://media.licdn.com/dms/image/v2/D4D12AQG8mpoKYibrvg/article-inline_image-shrink_400_744/article-inline_image-shrink_400_744/0/1702974833269?e=2147483647&v=beta&t=dQ_mIikGxItEAJ-qJV25IURWHGrUEMSSCqOuUKPnmOQ">  </figure> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>The impact of AI on software testing extends well beyond bug identification. It is found to be extremely helpful in accelerating time-to-market, reducing development costs, and optimizing resource allocation. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class> <ul> <li><span class="font-[700]">Faster Time-to-Market</span><span class>: AI streamlines testing, shrinking development timelines. Imagine a tech startup aiming to release a new app. AI-driven testing accelerates the testing process, helping them get to market faster. </span></li> <li><span class="font-[700]">Cost Reduction</span><span class>: AI-augmented tools for test automation are helping to automate repetitive tasks more efficiently and catch defects early. AI slashes the cost of manual testing and post-release bug fixing—a small e-commerce business benefits from AI-driven testing by reducing overhead costs. </span></li> <li><span class="font-[700]">Resource Optimization</span><span class>: AI can help assign resources smartly. It can distinguish which test cases need attention, so our testers focus on the critical stuff. This is especially crucial for startups with limited resources. </span></li> </ul> </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>AI can assist in finding those elusive defects, improve test coverage, and craft complex test scenarios. This boosts user satisfaction, which is vital for companies across all industries. Furthermore, as AI's role in testing continues to expand, it has ignited a competitive frenzy among companies vying to tap into its potential and seamlessly integrate it into their testing solutions and tools. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>According to </span><span class>  <a href="https://www.linkedin.com/company/gartner?trk=article-ssr-frontend-pulse_little-mention" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-mention" data-tracking-will-navigate data-test-link>Gartner</a>  </span><span class> , "The increasing complexity of applications, including microservices and support for multiple clients " is driving the adoption of AI-augmented software testing tools in the next 2-3 years.</span><span class="font-[700]"> Find more insights from Gartner on </span><span class="font-[700]"><a href="https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fwww%2Egartner%2Ecom%2Freviews%2Fmarket%2Fai-augmented-software-testing-tools&urlhash=Vk-_&trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>AI-augmented software testing tools.</a></span><span class> </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="font-[700]">Personally, my attention is consistently drawn to </span><span class="font-[700]"><a href="https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fapplitools%2Ecom%2F&urlhash=fc5w&trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>Applitools</a></span><span class="font-[700]"> and </span><span class="font-[700]"><a href="https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fwww%2Emabl%2Ecom%2F&urlhash=dC7B&trk=article-ssr-frontend-pulse_little-text-block" target="_blank" data-tracking-control-name="article-ssr-frontend-pulse_little-text-block" data-tracking-will-navigate data-test-link>Mabl</a></span><span class="font-[700]">. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="italic">Mabl </span><span class>focuses on end-to-end test automation, strongly emphasizing AI-driven test creation and maintenance. It uses AI to autonomously update tests when the application changes, reducing the need for manual test script updates. Meanwhile, </span><span class="italic">Applitools </span><span class>specializes in visual testing, using AI to detect and manage visible application differences. It helps maintain visual test scripts by detecting visual changes but may not assist as comprehensively in functional test maintenance. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>The importance lies not in the tool itself defining quality processes but in carefully selecting the right instrument to enhance your endeavors in attaining the desired level of quality. AI-powered tools undoubtedly play a pivotal role in elevating the quality of the engineering process. They contribute significantly to achieving a higher quality standard by optimizing testing, streamlining processes, and ensuring a more robust end product. </span> </p> </div>  <hr data-test-id="publishing-divider-block" class="my-[3.2rem] mx-auto h-[1px] border-0 bg-black-a16">  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>In a nutshell, AI is reshaping the software testing landscape, making it more efficient and cost-effective. As quality engineering teams, we need to embrace these changes and make the most of AI-augmented tools and AI-augmented processes. Incorporating AI into testing is not merely a consequence but a strategic choice that promises to reshape industries and end-user experiences. </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class>As AI technology evolves, we'll witness even more possibilities for its application in testing, promising a future where we can deliver higher quality and more reliable software products. And hey, who wouldn't want that? </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class> P.S. Here's a personal tip from me: delving into the tech blogs of leading companies can be a goldmine of insights for keeping your finger on the pulse of the ever-evolving tech and engineering trends. Find the links throughout the article. </span> </p> </div>  <hr data-test-id="publishing-divider-block" class="my-[3.2rem] mx-auto h-[1px] border-0 bg-black-a16">  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="italic">Source:</span><span class> </span> </p> </div>  <div class="article-main__content" data-test-id="publishing-text-block"> <p> <span class="italic">Gartner, Market Guide for AI-Augmented Software-Testing Tools 2022, Joachim Herschmann, Thomas Murphy, Jim Scheibmeir, Frank O'Connor, Andy Wang, 28 November 2022. </span> </p> </div>  </div>   </article>  <code id="ugcPostUrl" style="display: none"></code> <code id="ugcPost" style="display: none"></code> <code id="disableLinkedinShareRedirectLink" style="display: none"></code> <code id="ugcPostUrn" style="display: none"></code> <code id="signInUrl" style="display: none"></code>  <div class="article-social-activity z-[201] x-social-activity-wrapper xs:sticky bottom-0 flex 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class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-tl_PH" data-locale="tl_PH" role="menuitem" lang="tl_PH"> Tagalog (Tagalog) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Türkçe (Turkish)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer hover:bg-color-action hover:text-color-text-on-dark focus:bg-color-action focus:text-color-text-on-dark language-selector__link !font-regular" data-tracking-control-name="language-selector-tr_TR" data-locale="tr_TR" role="menuitem" lang="tr_TR"> Türkçe (Turkish) </button> </li> <li class="language-selector__item" role="presentation">  <button aria-label="Українська (Ukrainian)" class="font-sans text-xs link block py-[5px] px-2 w-full hover:cursor-pointer 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