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<main id="global-content" class="global-content" role="main"> <section class="global-banner flex flex-wrap align-center global-banner__has-decorative-elm two-column__banner bg-peach white-cutout-right"> <div class="container flex flex-wrap"> <div class="flex flex-wrap align-content-center global-banner__content col-2"> <a href="/customers/" target="" class="back-btn cta-link text-black">< Back to customer page</a>  <div class="visible-xs global-banner__imagery-mobile"> <img src="https://www.couchbase.com/wp-content/uploads/2022/09/CustomerLogos_MARRIOTT.svg" alt=""> </div>  <h1 class="global-banner__title">Marriott - Creating a modern customer experience for the digital age</h1> <h2 class="global-banner__short-description"><p>To maintain its competitive edge in the digital economy, Marriott wanted to create personalized customer experiences, improve online reliability, and release new apps faster. After a technical and architectural evaluation, Marriott chose Couchbase to replace its legacy infrastructure. Couchbase had already proven itself in the industry, and Marriott’s solutions architects were impressed by Couchbase’s built-in cache, ease and flexibility for moving and adding cluster nodes, and easy disaster recovery. </p></h2> <div class="social-connect"> <ul> <li class="facebook-official"> <a href="https://www.facebook.com/marriottbonvoy" target="_self"> <i class="fa fa-facebook-official" aria-hidden="true"></i> </a> </li> <li class="linkedin-square"> <a href="https://www.linkedin.com/company/marriott-international" target="_self"> <i class="fa fa-linkedin-square" aria-hidden="true"></i> </a> </li> <li class="twitter"> <a href="https://twitter.com/marriottbonvoy" target="_self"> <i class="fa fa-twitter" aria-hidden="true"></i> </a> </li> </ul> </div> </div> <div class="flex flex-wrap align-center justify-center global-banner-imagery global-banner-imagery__has-decorative-elm col-2 "> <div class="global-banner__imaery-content"> <img src="https://www.couchbase.com/wp-content/uploads/2022/09/CustomerLogos_MARRIOTT.svg" alt=""> </div> <span class="extra__has-decorative-elm"></span> </div> </div> </section>   <div class="main-content-wrapper"> <div class="main-content customer-page-content"> <section class="about-section-customer-child"> <div class="container"> <div class="customer-child-inner-parent"> <div class="about-sub-heading"> <h2> About Marriott </h2> </div>  <div class="about-userdtls"> <div class="ratio-devider"> <div class="stats" style="color:#dd9933 "> 4,000 </div> <p> transactions per second </p> </div> <div class="ratio-devider"> <div class="stats" style="color:#dd3333 "> 30+ </div> <p> million documents </p> </div> </div>  <section class="challenges-outcomes-wrap no-padding bg-white mt-15"> <div class="container"> <div class="challenges-outcomes"> <div class=" block challenges-details bg-gray"> <div class="contant-text"> <h3>Challenges</h3> <ul class="list-block"> <ul> <li>On a single central mainframe, an outage could cost millions in lost booking revenue</li> <li>Maintaining the reservation system and updating the mainframe was very costly</li> <li>Wanted to move to a cloud-forward strategy, use commodity hardware, and lower licensing costs</li> <li>Needed to deploy new applications faster and more reliably</li> </ul> </ul> </div> </div> <div class=" block outcomes-details bg-black"> <div class="contant-text"> <h3>Outcomes</h3> <ul class="list-block"> <ul> <li>Data replicated to multiple geographic areas optimizes response times and improves availability</li> <li>A scalable, flexible cloud-based model reduces application development costs and improves speed</li> <li>Developers use SQL for JSON to deliver personalized customer experiences</li> <li>Couchbase supports 30 million documents, accessed at 4,000 transactions per second</li> </ul> </ul> </div> </div> </div> </div> </section>  <div class="customer-solution-secction"> <blockquote class='testimonial-text'>For many many years, we said, 'Wouldn't it be nice to have a data store where we could go from the Java object right into the database and back without a big translation and lots of overhead?' Well, this is it.</blockquote><p><b>Thomas Vidnovic </b> <span> Solutions Architect, Marriott International</span> </p> </div> <div class="customer-industry-field-section"> <div class='industry-grid'> <div class="layout-cmn-st"> <h4> <span class="categories-icon"> <img class="" src="data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%200%200'%3E%3C/svg%3E" alt="Maccabai logo" data-lazy-src="https://www.couchbase.com/wp-content/uploads/2022/09/industry-alt.svg"><noscript><img class="" src="https://www.couchbase.com/wp-content/uploads/2022/09/industry-alt.svg" alt="Maccabai logo"></noscript> </span> Industry </h4> <ul> <li> <a href="https://www.couchbase.com/solutions/nosql-for-travel-and-hospitality/" class="grid-link" target="_self"> Travel & Hospitality </a> </li> </ul> </div> <div class="layout-cmn-st"> <h4> <span class="categories-icon"> <img class="" 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href="https://diginomica.com/2015/10/07/why-marriott-is-transforming-their-legacy-systems-with-nosql" class="" target="_self"> <div class="bg-img" style="background: url(https://www.couchbase.com/wp-content/uploads/2022/04/marriott_marriott-transforms-its-legacy-systems.png) no-repeat center center/cover"> </div> <div class="featured-content bg-white"> <div class="content_wrap"> <h5>Marriott transforms its legacy systems</h5>  <p>Learn how Marriott uses Couchbase to deliver personalized customer experiences, improve online reliability, and release new apps faster.</p> </div> <span class="cta-link">Read the article</span> </div> </a> </div> <div class="col-three slide-item"> <a href="https://blog.couchbase.com/sublime-summer-travel-powered-by-couchbase/" class="" target="_self"> <div class="bg-img" style="background: url(https://www.couchbase.com/wp-content/uploads/2022/04/marriott_sublime-summer-travel.png) no-repeat center center/cover"> </div> <div class="featured-content bg-white"> <div class="content_wrap"> <h5>Sublime summer travel with Couchbase</h5>  <p>See how travel and hospitality industry giants including Marriott leverage Couchbase for always fast, always on applications that delight travellers with personalized experiences.</p> </div> <span class="cta-link">Read the article</span> </div> </a> </div> <div class="col-three slide-item"> <a href="https://www.youtube.com/watch?v=UPiSVuOiz9g" class="aspect-ratio-modal" target="_self"> <div class="bg-img" style="background: url(https://www.couchbase.com/wp-content/uploads/2022/04/marriott_continuing-digital-evolution.png) no-repeat center center/cover"> </div> <div class="featured-content bg-white"> <div class="content_wrap"> <h5>Continuing digital evolution at Marriott</h5>  <p>Marriott speaks about transforming their infrastructure with Couchbase, enabling them to deploy new applications faster and more reliably.</p> </div> <span class="cta-link">View connect presentation</span> </div> </a> </div> <div class="col-three slide-item"> <a href="https://www.couchbase.com/solutions/nosql-for-travel-and-hospitality/" class="" target="_self"> <div class="bg-img" style="background: url(https://www.couchbase.com/wp-content/uploads/2022/04/Dominos-Travel-Industry.png) no-repeat center center/cover"> </div> <div class="featured-content bg-white"> <div class="content_wrap"> <h5>NoSQL for travel & hospitality</h5>  <p>Learn how Couchbase delivers the scale, high performance, and reliability today's travel and hospitality applications require.</p> </div> <span class="cta-link">View solution page</span> </div> </a> </div> <div class="col-three slide-item"> <a href="https://www.couchbase.com/products/server/" class="" target="_self"> <div class="bg-img" style="background: url(https://www.couchbase.com/wp-content/uploads/2022/04/wtw_cb-server.png) no-repeat center center/cover"> </div> <div class="featured-content bg-white"> <div class="content_wrap"> <h5>Couchbase Server</h5>  <p>A modern 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