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Zudem findest du hier Informationen zu verschiedensten Themen sowie Ressourcen und Kontaktoptionen rund um das iPhone." /> <meta name="analytics:s-pagename" content="acs::web::psp::iphone::landing (de_AT)" /> <meta name="analytics:s-account" content="appleatglobal,appleatsupport" /> <meta name="analytics:s-channel" content="www.at.support" /> <meta name="analytics:s-pagetype" content="psp" /><link rel="canonical" href="https://support.apple.com/de-at/iphone"/> <link rel="alternate" href="https://support.apple.com/hu-hu/iphone" hreflang="hu-hu"/> <link rel="alternate" href="https://support.apple.com/it-it/iphone" hreflang="it-it"/> <link rel="alternate" href="https://support.apple.com/lt-lt/iphone" hreflang="lt-lt"/> <link rel="alternate" href="https://support.apple.com/uk-ua/iphone" hreflang="uk-ua"/> <link rel="alternate" href="https://support.apple.com/nl-be/iphone" hreflang="nl-be"/> <link rel="alternate" href="https://support.apple.com/fr-ch/iphone" hreflang="fr-ch"/> <link 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data-analytics-element-engagement="globalnav hover - iphone" class=" globalnav-item globalnav-item-iphone globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/at/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 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as-banner-image--top'> <style type="text/css"> .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.large_2x.jpg"); } .as-banner-image.as-banner-image--top:before { content: ""; display: block; } @media only screen and (max-width: 735px) { .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.small_2x.jpg"); } } </style> <img sizes="(min-width:735px ) 735w, 100vw" src="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.large_2x.jpg" alt="" srcset="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.small_2x.jpg 735w, /content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-iphone.image.large_2x.jpg 1440w" class="as-image-speculativedownload"></div> </div> <div class="as-banner-content"> </div> </div> </section><div class="as-page-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h1 class="as-page-title__heading typography-headline-elevated">Support für das iPhone</h1></div> </div> </div> <div class="as-promo as-promo--4up as-center"> <div class="row small-justify-content-start justify-content-center"> <a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Forgot passcode" data-analytics-link-url="/de-at/HT204306" href="/de-at/HT204306"><div class="as-promo-inner"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/nav-icon-forgot-passcode_2x.svg" alt="" class="as-promo-image"><span class="icon-wrapper as-promo-link typography-body"> <span class="icon-copy" aria-label="Vorgehensweise, wenn du deinen Gerätecode vergessen hast">Code vergessen</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a><a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Forgot Apple Account password" data-analytics-link-url="/de-at/HT201487" href="/de-at/HT201487"><div class="as-promo-inner"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/nav-icon-password_2x.svg" alt="" class="as-promo-image"><span class="icon-wrapper as-promo-link typography-body"> <span class="icon-copy" aria-label="Vorgehensweise, wenn du das Passwort für deinen Apple Account vergessen hast">Apple Account-Passwort vergessen</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a><a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Subscriptions and refunds" data-analytics-link-url="/de-at/billing" href="/de-at/billing"><div class="as-promo-inner"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/nav-icon-receipt_2x.svg" alt="" class="as-promo-image"><span class="icon-wrapper as-promo-link typography-body"> <span class="icon-copy" aria-label="Unterstützung zu Abonnements, Abrechnung, Rückerstattungen und mehr">Abonnements und Rückerstattungen</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a><a class="columm as-promo-item large-3 medium-3 small-6" data-analytics-event="link.component_click" data-analytics-link-component_type="Promo" data-analytics-link-component_name="Learn more about Find My" data-analytics-link-url="/de-at/find-my" href="/de-at/find-my"><div class="as-promo-inner"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/nav-icon-find-my_2x.svg" alt="" class="as-promo-image"><span class="icon-wrapper as-promo-link typography-body"> <span class="icon-copy" aria-label="">Weitere Informationen zu „Wo ist?“</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></span> </div></a></div> </div> <div class="as-content-block " > <div class="row justify-content-center as-contentblock--1up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img justify-content-center"> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-update-ios_2x.png" alt="" width="100" class="as-contentblock-image" height="100"></div> <div class="as-contentblock-block justify-content-center"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Update your iPhone">iPhone aktualisieren</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Vergiss nicht, iOS zu aktualisieren, damit du die neuesten Funktionen und Sicherheitsupdates verwendest.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Learn how to update" data-analytics-link-url="/de-at/HT213860" href="/de-at/HT213860"><span class="icon-copy" aria-label="Informationen zum Aktualisieren von iOS">Informationen zur Aktualisierung</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <div class="as-section-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-section-title__heading typography-headline-reduced">Service und Reparatur</h2></div> </div> </div> <div class="as-content-block " > <div class="row justify-content-spacebetween medium-justify-content-center small-justify-content-center as-contentblock--3up"> <div class="column as-contentblock-item medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-my-support_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="My Support">Mein Support</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Lies Informationen zur Garantie, überprüfe deinen Abdeckungsstatus, oder suche eine vorhandene Reparatur.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Sign in with your Apple Account" data-analytics-link-url="https://mysupport.apple.com/?selectedLocale=de_AT" href="https://mysupport.apple.com/?selectedLocale=de_AT" rel="nofollow"><span class="icon-copy" aria-label="Mit deinem Apple Account bei „Mein Support“ anmelden">Mit deinem Apple Account anmelden</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-service-options_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Service options">Serviceoptionen</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Erfahre mehr über deine Serviceoptionen, erhalte einen Kostenvoranschlag für den Batterieservice oder die Displayreparatur und vieles mehr.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Find out more" data-analytics-link-url="/de-at/iphone/repair" href="/de-at/iphone/repair"><span class="icon-copy" aria-label="Informationen zu Serviceoptionen für das iPhone">Weitere Informationen</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-repair_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Start a repair">Reparatur beginnen</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Teile uns mit, welches Problem du mit deinem iPhone hast, und wir finden die richtigen Supportoptionen für dich.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Get started with a repair" data-analytics-link-url="https://getsupport.apple.com/?caller=pspprm&SG=SG003" href="https://getsupport.apple.com/?caller=pspprm&SG=SG003"><span class="icon-copy" aria-label="">Erste Schritte mit einer Reparatur</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <div class="as-section-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-section-title__heading typography-headline-reduced">Unterstützung für dein iPhone</h2></div> </div> </div> <div class="as-content-block " > <div class="row justify-content-spacearound as-contentblock--2up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-backup_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Back up your data">Daten-Backup erstellen</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Erstelle mit iCloud oder auf deinem Computer ein Backup für dein iPhone, damit deine Daten nicht unwiederbringlich weg sind, wenn dein Gerät ersetzt werden muss, verloren geht oder beschädigt wird.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Choose a backup method" data-analytics-link-url="/de-at/HT203977" href="/de-at/HT203977"><span class="icon-copy" aria-label="">Backupmethode wählen</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-transfer_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Transfer data to a new iPhone with Quick Start">Daten mit „Schnellstart“ auf ein neues iPhone übertragen</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Mithilfe von „Schnellstart“ kann dein neues iPhone automatisch mit deinem bisherigen Gerät eingerichtet werden.</p></div><ul class="links-stacked"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Set up your new iPhone" data-analytics-link-url="/de-at/HT202033?" href="/de-at/HT202033?"><span class="icon-copy" aria-label="">Dein neues iPhone einrichten</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Move from Android to iPhone" data-analytics-link-url="/de-at/ht201196" href="/de-at/ht201196"><span class="icon-copy" aria-label="">Von Android zu iPhone wechseln</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <div class="as-content-block " > <div class="row justify-content-spacearound as-contentblock--2up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-cellular_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Use eSIM on iPhone">Eine eSIM im iPhone verwenden</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Eine eSIM ist digital in das iPhone integriert und funktioniert wie eine physische SIM, nur ohne Karte. Erfahre, wie eine neue eSIM eingerichtet wird, oder übertrage eine von deinem alten iPhone.</p> <ul> </ul></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Learn about eSIM" data-analytics-link-url="/de-at/HT212780" href="/de-at/HT212780"><span class="icon-copy" aria-label="">Informationen zur eSIM</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-power_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="If your iPhone won't turn on or is frozen">iPhone lässt sich nicht einschalten oder ist eingefroren</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Erfahre, was du tun kannst, wenn der Bildschirm des iPhone eingefroren ist, nicht auf Berührungen reagiert oder nach dem Einschalten hängen bleibt.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Get help if your iPhone is frozen" data-analytics-link-url="/de-at/116940" href="/de-at/116940"><span class="icon-copy" aria-label="">Unterstützung, wenn dein iPhone eingefroren ist</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <div class="as-imagegrid-wrapper row as-imagegrid--1up as-imagegrid--elevated"> <div 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class="column "> <ul class="links-stacked"> <li> <a class="icon-wrapper" data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Browse the guide" data-analytics-link-url="/de-at/guide/iphone/welcome/ios" href="/de-at/guide/iphone/welcome/ios"><span class="icon-copy" aria-label="iPhone-Benutzerhandbuch durchsuchen">Im Handbuch blättern</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> <li> <a class="icon-wrapper" data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="See what's new" data-analytics-link-url="/de-at/guide/iphone/iphfed2c4091/ios" href="/de-at/guide/iphone/iphfed2c4091/ios"><span class="icon-copy" aria-label="Neue Funktionen im iPhone-Benutzerhandbuch anzeigen">Neue Funktionen anzeigen</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div> </div> <section class="as-container-column as-columns--1up as-columns-bg "> <div class="column-item"> <div class="as-banner-row"> <div class="as-content-block " > <div class="row justify-content-center as-contentblock--1up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img justify-content-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_content/content-block-md-applecare-plus_2x.png" alt="" width="150" class="as-contentblock-image" height="150"></div> <div class="as-contentblock-block justify-content-center"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Accidents happen.<br />AppleCare+ covers them.">Missgeschicke sind schnell passiert.<br />AppleCare+ deckt sie ab.</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p class="as-center">Sichere dir eine unbeschränkte Anzahl an Reparaturen bei Abdeckung von unabsichtlicher Beschädigung, vorrangige Unterstützung durch Apple-Experten und mehr. Du hast auch die Möglichkeit, Abdeckung von Diebstahl und Verlust zu erhalten.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Learn more about AppleCare+" data-analytics-link-url="https://www.apple.com/at/support/products/iphone/?cid=aaa-ols-iphone-acpp-psp-0922" href="https://www.apple.com/at/support/products/iphone/?cid=aaa-ols-iphone-acpp-psp-0922"><span class="icon-copy" aria-label="">Weitere Informationen zu AppleCare+</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> </div> </div> </section><div class="as-content-block " > <div class="row justify-content-center as-contentblock--1up"> <div class="column as-contentblock-item large-5 medium-6 small-12"> <div class="as-contentblock-img justify-content-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_content/content-block-lg-getstartediphone_2x.png" alt="" width="642" class="as-contentblock-image" height="382"></div> <div class="as-contentblock-block justify-content-center"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Join us to discover the best of iPhone">Entdecke zusammen mit uns das Beste am iPhone</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>Entdecke die neuesten Features und mehr in kostenlosen Sessions in deinem Apple Store.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Sign up" data-analytics-link-url="https://www.apple.com/at/today/event/get-started-iphone?cid=rem-at-taa-support-iphone" href="https://www.apple.com/at/today/event/get-started-iphone?cid=rem-at-taa-support-iphone"><span class="icon-copy" aria-label="Melde dich für kostenlose iPhone-Sessions in deinem Apple Store an">Anmelden</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div></div> </div> <section class="as-search" data-analytics-region="suggested search" role="section"> <div class="as-search-heading"> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-heading typography-headline-reduced">Nach weiteren Themen suchen</h2></div> </div> </div> <div class="as-search-content"> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <form action="https://support.apple.com/kb/index" method="get" id="as-search-form" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-quick-links-heading='Alles auf einen Klick' 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