Surfboard Reviews: Pricing & Software Features 2024

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data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload" width="15" height="15"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container"> <h1>Surfboard Review</h1> <div class="review-page__content col col--75 col--sm"> <div id="product-info" class="review-page__product sticky-desktop "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__thumb"> <img width="440" height="180" src="https://financesonline.com/uploads/2023/02/surfboard-thumbnail.png" class="attachment- size-" alt="Surfboard" srcset="https://s.financesonline.com/uploads/2023/02/surfboard-thumbnail.png 440w, https://s.financesonline.com/uploads/2023/02/surfboard-thumbnail-300x123.png 300w, 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(request_buttons.response.length > 0) { product_buttons_el.innerHTML = JSON.parse(request_buttons.response); product_buttons_el.style.visibility = 'visible'; } } } request_buttons.send(); } })(); </script> <div id="fo-review-tabs" class="tabs apps"> <div class="review-page__tabs"> <div class="review-page__tabs__menu tabs-menu owl-carousel owl-theme"> <a class="review-page__tabs__menu__el tabs-tab-review active" href="#review-review">REVIEW</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#user-review">USER REVIEWS</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#pricing-details">PRICING DETAILS</a> <a class="review-page__tabs__menu__el tabs-tab normal-link " href="https://alternatives.financesonline.com/p/surfboard/">SURFBOARD ALTERNATIVES</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is Surfboard?</a></li> <li><a href="#benefits">Surfboard benefits</a></li> <li><a href="#features">Overview of Surfboard features</a></li> <li><a href="#problems">What Problems Will Surfboard Solve?</a></li> <li><a href="#awards">Awards & quality certificates</a></li> <li><a href="#pricing">Surfboard pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#video">Video</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of Surfboard" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2023/02/surfboard-screenshot-300x155.png 300w, https://s.financesonline.com/uploads/2023/02/surfboard-screenshot-232x120.png 232w, https://s.financesonline.com/uploads/2023/02/surfboard-screenshot-93x48.png 93w, https://s.financesonline.com/uploads/2023/02/surfboard-screenshot-281x145.png 281w, https://s.financesonline.com/uploads/2023/02/surfboard-screenshot.png 600w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="359986"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is Surfboard?</h3> </div> <p>Surfboard is a platform for cooperative shift planning and scheduling for teams providing customer service. It has a weekly shift planner that lets you see when your surfers (agents) are working, enabling you to plan their shifts in conjunction with your rules and rotations. In addition, it intelligently combines forecasts, team settings, and shift scheduling to schedule fair daily activities and shifts automatically.</p> <p>It features the Daily Activities tool, a one-stop outlet for organizing the tasks your team is working on, including calls, emails, live chat, projects, and administrative duties. You can also integrate their Google calendar to view their breaks and vacation time. Additionally, you can design unique shift schedules, including rotations, to suit the requirements and working preferences of each of your surfers.</p> <p>Surfboard also works on a “set it and forget it” basis. Set aside time for service and non-service duties to ensure your team has enough time for administration, training, or development. You may use advanced filtering to arrange your tickets to represent your customer channels or the structure of your team.</p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of Surfboard Benefits</h3> </div> <p><strong>Detailed Forecasting</strong></p> <p>Surfboard analyzes your past ticket data to forecast traffic and determine how many surfers you’ll need twelve weeks from now. Forecasts for both tickets and employees are produced automatically; no manual procedures or spreadsheets are needed. You can get hour-by-hour predictions for all of your channels or ticket types. For forecast-powered scheduling, you can also set distinct service goals for each ticket category. Additionally, Surfboard integrates with your current platforms for customer care, preserving how you currently manage tickets.</p> <p><strong>Automated Shift Planning</strong></p> <p>To help make sure that your team is aware of their exact schedule, Surfboard allocates shifts eight weeks in advance. Shift planning is also fully customizable, allowing you to create shift patterns and rotations that cater to all of your team’s demands and preferred working conditions. The platform also applies fairness principles to generate more equitable schedules that will please your team. Surfers can view their shifts whether they are at work or on the go by accessing Surfboard on any device.</p> <p><strong>Smart Activity Scheduling</strong></p> <p>Every surfer has a daily activity schedule provided by Surfboard, so you know the right surfers are doing the right things at the right times. By rotating surfers across various duties throughout the day, Surfboard creates timetables to make sure you’re on track to meet your service goals while also attempting to lessen weariness. Activities, breaks, meals, and other schedule elements can be changed to accommodate for last-minute changes and make sure everything gets accomplished. Your staff can see precisely what they should be focusing on throughout the day in the surfer view, as well as what their teammates are up to.</p> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of Surfboard Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>Intelligent Scheduling</li> <li>Detailed Forecasting</li> <li>Fast Shift Planning</li> <li>Third-party Integration</li> <li>Shared Schedules</li> <li>Ticket Forecast Management</li> <li>Automated Schedule</li> <li>Daily Activities</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> <div class="review-page__gray"> <div id="problems" class="review-page__header"> <span class="rev-icon rev-icon--problems-solve"></span> <h3>What Problems Will Surfboard Solve?</h3> </div> <p>Customer support teams will often guess their demand when forecasting. With Surfboard, we use historical ticket data to predict inflow, providing clarity for support teams who should be working at what time to ensure they deliver a great customer experience.</p> <p>When using spreadsheets to organize shift planning and scheduling, customer support teams often have to spend hours and hours pouring over spreadsheets, only for them to break or be totally overcomplicated. With Surfboard, support managers can set shift patterns and schedules in one place, using an intuitive, clear, easy-to-use interface. The bottom line here is that this results in happier managers, teams, and customers.</p> <p>When companies are growing quickly, it can be challenging to scale the support team. Surfboard allows support teams to scale quickly while they grow without the need to employ traditional workforce management software with an exhaustive list of features.</p> </div> </div> <div class="content-visibility order-9 full-width"> <div id="awards" class="review-page__header"> <span class="rev-icon rev-icon--awards"></span> <h3>Awards & Quality Certificates</h3> </div> <div class="review-page__awards"> <div class="review-page__awards-inner"> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2023/01/Risign-Star2023.png?width=275&token=8jOh4vB188GzqONjOsAzbg" data-srcset="https://sip.financesonline.com/uploads/2023/01/Risign-Star2023.png?width=275&token=8jOh4vB188GzqONjOsAzbg 1x, https://sip.financesonline.com/uploads/2023/01/Risign-Star2023.png?width=550&token=gXapJVYtk3Eo2n6b3Jqmzg 2x" class="lazyload" alt="An award given to products our B2B experts find especially valuable for companies"></div> </div> </div> </div> <div class="content-visibility order-7"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--top3"></span> <h3>Surfboard Position In Our Categories</h3> </div> <p> Keeping in mind companies have distinct business-related wants, it is only logical they avoid subscribing to an all-in-one, “perfect” software. Regardless, it is futile to try to find such an app even among widely used software systems. The efficient thing to undertake should be to take note of the varied vital aspects which require inspection such as major features, costing, technical skill capability of the employees, business size, etc. Then, you should conduct the research thoroughly. Read some of these Surfboard analyses and look into each of the software products in your list in detail. Such all-encompassing research can make sure you circumvent ill-fitting apps and pay for the system that meets all the tools your company requires in growing the business. </p> <p><strong>Position of Surfboard in our main categories:</strong></p> <div class="review-page__main-cats"> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>500</span> </div> <p>Surfboard is one of the <strong>top 500</strong> <a href="https://financesonline.com/c/collaboration-software/">Collaboration Software</a> products</p> </div> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>200</span> </div> <p>Surfboard is one of the <strong>200</strong> <a href="https://financesonline.com/c/customer-support-software/">Customer Support Software</a> products</p> </div> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>100</span> </div> <p>Surfboard is one of the <strong>top 100</strong> <a href="https://financesonline.com/c/employee-scheduling-software/">Employee Scheduling Software</a> products</p> </div> <div class="clearfix"></div> </div> <p>It's important to keep in mind that virtually no app in the Employee Scheduling Software category will be a perfect solution that can fulfill all the needs of different company types, sizes and industries. It may be a good idea to read a few Surfboard Employee Scheduling Software reviews first as specific solutions may perform well exclusively in a very small group of applications or be created with a very specific industry in mind. Others might operate with an idea of being easy and intuitive and consequently lack advanced functions needed by more experienced users. You can also come across software that support a large group of users and provide a rich feature base, but that in most cases comes at a more expensive price of such a service. Be certain that you're aware of your needs so that you select a software that offers exactly the elements you search for.</p> </div></div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does Surfboard Cost?</h3> </div> <p><strong>Surfboard Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--add"></span></p> </div> <div class="review-page__table__row"> <span>Starters</span> <p>£15/seat/month</p> </div> <div class="review-page__table__row"> <span>Scalers</span> <p>£25/seat/month</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are Surfboard pricing details?</h3> </div> <p><strong>Surfboard Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--add"></span></p> </div> <div> <p>Starters</p> <p>£15/seat/month</p> </div> <div> <p>Scalers</p> <p>£25/seat/month</p> </div> </div> <p>Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.</p> <p><strong>Starters – </strong>£15 monthly per seat</p> <ul> <li>Automatically schedule shifts 8 weeks in advance</li> <li>Automatically schedule intraday activities</li> <li>Configure activities to match the way your team works</li> <li>Share schedules with surfers across mobile and desktop</li> </ul> <p><strong>Scalers – </strong>£25 monthly per seat</p> <ul> <li>All features in Starters +</li> <li>Intelligently scheduled activities to meet forecasted volume</li> <li>View, customize, and adjust ticket forecasts</li> </ul> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 8 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 0 </span> </div> </div> <p> <p>We are aware that when you make a decision to buy a Employee Scheduling Software it’s important not only to learn how experts evaluate it in their reviews, but also to discover whether the actual users and businesses that purchased it are genuinely content with the product. That’s why we’ve devised our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that gathers customer reviews, comments and Surfboard reviews across a broad range of social media sites. The information is then featured in a simple to digest form revealing how many people had positive and negative experience with Surfboard. With that information at hand you should be ready to make an informed buying decision that you won’t regret.</p> </p> </div> <div id="video" class="review-page__header"> <span class="rev-icon rev-icon--video"></span> <h3>Video</h3> </div> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Web-based</li> </ul> <p>Deployment</p> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Monthly payment</li><li>Annual Subscription</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Small Business</li><li>Large Enterprises</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li><span></span>email</li><li><span></span>phone</li><li class="ok"><span class="icon icon--checked"></span>live support</li><li><span></span>training</li><li class="ok"><span class="icon icon--checked"></span>tickets</li> </ul> </div> </div> </div> <div class="tab-el mb-show order-5" id="integrations"> <div class="review-page__tab-content integrations"> <div class="review-page__header"> <span class="rev-icon rev-icon--intergrations"></span> <h3>What integrations are available for Surfboard?</h3> </div> <p>Surfboard integrates with a variety of tools like calendars and HR systems. It can seamlessly connect with the following, and more:</p> <ul> <li>Intercom</li> <li>Zendesk</li> <li>Dixa</li> <li>Front</li> <li>Twilio</li> <li>Aircall</li> <li>Kustomer</li> <li>Slack</li> </ul> </div> </div> <div class="tab-el mb-show order-6 full-width" id="user-review"> <div class="user-reviews"> <div class="user-reviews__tab"> <div class="first-review"> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/note.svg" alt="Note" class="first-review__note" width="160" height="160" > <p>Surfboard<br> is waiting for<br> your first review.</p> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/share-arrow.svg" alt="Arrow" class="first-review__arrow"> </div> <div class="user-reviews__write no-margin margin-bottom"> <p>Write your own review of this product</p> <a href="#" data-modal="#add-review" class="btn" title="Add a review"><span class="icon icon--add"></span>ADD A REVIEW</a> </div> <div class="clearfix"></div> <div class="more-reviews"> <p>More reviews from 0 actual users:</p> <div class="clearfix"></div> </div> <div id="sortable-reviews"> </div> </div> </div> <div id="add-review" class="fot-modal add-review-modal"> <div class="fot-modal__close"><span></span><span></span></div> <div class="add-review-modal__content"> <div class="add-review-modal__img"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_1.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_1.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_2.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_2.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_3.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_3.png" class="lazyload" alt="women" width="99" height="102" > </div> <p class="strong">Join a community of 7,369 SaaS experts</p> <p>Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.</p> <div class="center"> <a class="btn btn--blue-hover" rel="nofollow" href="https://financesonline.com/add-user-review/?rp=359986">Sign in with LinkedIn</a> <a href="#" id="add-review-linkedin">Why we require LinkedIn?</a> <div id="add-review-list" class="add-review-modal__list"> <ul> <li><span>Show the community that you're an actual user.</span></li> <li><span>We will only show your name and profile image in your review.</span></li> <li><span>You can still post your review anonymously.</span></li> </ul> </div> <p>OR</p> <a id="add-review-sing-in" href="#" class="btn btn--blue-hover">Sign in with company email</a> <div id="add-review-form" class="add-review-modal__form"> <p class="strong">Sign in with company email</p> <div class="info"></div> <form id="sign_up_user_review"> <input type="hidden" name="product_id" value="359986"> <input type="text" id="firstname" name="firstname" placeholder="First name" required> <input type="text" id="lastname" name="lastname" placeholder="Last name" required> <input type="email" id="business_email" name="business_email" placeholder="Business email" required> <span class="error hidden">Please use a business email address. We don't accept personal emails like gmail, yahoo, etc.</span> <button type="submit" class="btn btn--blue-hover" disabled>Sign In</button> </form> </div> </div> </div> <div class="info"></div> </div> </div> <div class="seo-tables content-visibility order-11"> <div class="review-page__header"> <span class="rev-icon rev-icon--top-alternatives"></span> <h3>Popular Surfboard Alternatives</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right"> Our Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NoaWZ0Ym9hcmQv"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Shiftboard" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/Shiftboard-Logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/Shiftboard-Logo2.png 186w" /></div> <a href="/p/shiftboard/" title="Shiftboard" >Shiftboard Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.7</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NoaWZ0bm90ZS8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ShiftNote" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/shiftnote-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/shiftnote-logo2.png 186w" /></div> <a href="/p/shiftnote/" title="ShiftNote" >ShiftNote Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.4</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3RpbWVmb3JnZS8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="TimeForge" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/TimeForge-Logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/TimeForge-Logo2.png 186w" /></div> <a href="/p/timeforge/" title="TimeForge" >TimeForge Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.2</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2JyYW5jaC0zLw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Branch" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Branch-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Branch-logo2.png 186w" /></div> <a href="/p/branch-3/" title="Branch" >Branch Pricing & Software Features 2024</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NjaGVkdWxlYmFzZS8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ScheduleBase" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/06/ScheduleBase-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/06/ScheduleBase-logo2.png 186w" /></div> <a href="/p/schedulebase/" title="ScheduleBase" >ScheduleBase Pricing & Software Features 2024</a> </div> <div class="products-table__right">6.9</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-price"></span> <h3>Top Competitors To Surfboard By Price</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right">Price:</div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2FjdGlwbGFucy8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="actiPLANS" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/actiPLANS-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/actiPLANS-logo2.png 186w" /></div> <a href="/p/actiplans/" title="actiPLANS" >How much does actiPLANS cost?</a> </div> <div class="products-table__right">by quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2VudG8v""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Ento" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/ento-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/ento-logo2.png 186w" /></div> <a href="/p/ento/" title="Ento" >How much does Ento cost?</a> </div> <div class="products-table__right">$2</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NoaWZ0bm90ZS8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ShiftNote" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/shiftnote-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/shiftnote-logo2.png 186w" /></div> <a href="/p/shiftnote/" title="ShiftNote" >How much does ShiftNote cost?</a> </div> <div class="products-table__right">$34.95</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NoaWZ0cGxhbm5pbmcv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ShiftPlanning" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2016/11/humanity-logo1-93x48.png 93w, https://s.financesonline.com/uploads/2016/11/humanity-logo1.png 200w" /></div> <a href="/p/shiftplanning/" title="ShiftPlanning" >How much does ShiftPlanning cost?</a> </div> <div class="products-table__right">$45</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3BheWNvci8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Paycor" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/06/Paycor-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/06/Paycor-logo2.png 186w" /></div> <a href="/p/paycor/" title="Paycor" >How much does Paycor cost?</a> </div> <div class="products-table__right">$99</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-satisfaction"></span> <h3>Trending Employee Scheduling Software Reviews</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50"> Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> <div class="col col--50 no-padding-left"> Satisfaction: <a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3ppcC1zY2hlZHVsZXMv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zip Schedules" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/Zip-Schedules-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/Zip-Schedules-logo2.png 186w" /></div> <a href="/p/zip-schedules/" title="Zip Schedules reviews" >What do users think about Zip Schedules</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">6.0</div> <div class="col col--50">99%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3ViZXlhLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Ubeya" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/01/vpc29b892cc13cd53a4ae492548134c2d8-93x48.png 93w, 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ScheduleAnywhere</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.2</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NhZmV0cmF4Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Safetrax" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/06/Safetrax-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2021/06/Safetrax-logo-2.png 186w" /></div> <a href="/p/safetrax/" title="Safetrax reviews" >What do users think about Safetrax</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">95%</div> </div> </div><div class="products-table__row 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this.src='https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg'" width="100" height="100" > </div> <div class="review-page__author__desc smaller"> <h4>By <a href="https://financesonline.com/author/nestor/" title="Nestor Gilbert">Nestor Gilbert</a></h4> <p>Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.</p> </div> <div class="clearfix"></div> </div> <div> Page last modified <time datetime="2024-11-01T18:48:29+00:00" title="2024-11-01 18:48:29">2024-11-01</time> </div> </div> </div> <div class="fot-sidebar col col--25 col--sm"> <div id="sidebar-top3" class="fot-sidebar__top3"> <div class="fot-sidebar__top3__close"> <span></span> <span></span> </div> <p> Top Employee Scheduling Software of 2024 <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </p> <div class="fot-sidebar__rank"> <a href="/p/paycor/" title="paycor" class="rank-item"> <span class="rank-item__pos">1.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Paycor" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2020/06/Paycor-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2020/06/Paycor-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2020/06/Paycor-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2020/06/Paycor-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2020/06/Paycor-logo1.png 440w" /> </div> </a> <a href="/p/monday/" title="monday" class="rank-item"> <span class="rank-item__pos">2.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="monday.com" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2018/01/monday-1-220x90.png 220w, https://s.financesonline.com/uploads/2018/01/monday-1-300x123.png 300w, https://s.financesonline.com/uploads/2018/01/monday-1-93x38.png 93w, https://s.financesonline.com/uploads/2018/01/monday-1-355x145.png 355w, https://s.financesonline.com/uploads/2018/01/monday-1.png 450w" /> </div> </a> <a href="/p/connecteam/" title="connecteam" class="rank-item"> <span class="rank-item__pos">3.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Connecteam" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2022/04/Untitled-design-7-220x90.png 220w, https://s.financesonline.com/uploads/2022/04/Untitled-design-7-300x123.png 300w, https://s.financesonline.com/uploads/2022/04/Untitled-design-7-93x38.png 93w, https://s.financesonline.com/uploads/2022/04/Untitled-design-7-354x145.png 354w, https://s.financesonline.com/uploads/2022/04/Untitled-design-7.png 440w" /> </div> </a> </div> <div class="fot-sidebar__best-btn"> <a href="https://comparisons.financesonline.com/paycor-vs-monday-vs-connecteam" title="Compare best tools" class="btn btn--blue-hover">COMPARE BEST TOOLS</a> </div> </div> <div id="useful-vote" class="review-page__rate"> <div class="review-page__rate-head">Did you find this review useful?</div> <div class="rate"> <span class="rate__item" data-vote="up"> <span class="icon icon--user-sat"></span> Yes </span> <span class="rate__item" data-vote="down"> <span class="icon icon--user-sat reverse"></span> No </span> </div> </div> <div id="useful-thanks" class="review-page__thank"> <p>Thank you for your feedback</p> </div> <div id="useful-no" class="review-page__better"> <p>How can we make this page better?</p> <form id="better-page" data-ajax="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <textarea placeholder="Please provide brief summary"></textarea> <button class="btn">SHARE YOUR COMMENT</button> </form> </div> <div class="review-page__unsure"> <div class="review-page__unsure-head">Unsure about this software?</div> <a href="https://financesonline.com/c/employee-scheduling-software/" title="Find alternatives" class="btn">FIND ALTERNATIVES</a> </div> </div> <div class="clearfix"></div> </div> </div> <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div>  <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <p> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png 1x,https://reviews.financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </p> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="https://financesonline.com/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script type="application/ld+json">{ "@context": "http://schema.org", "@type": "Review", "itemReviewed": { "@type": "SoftwareApplication", "url": "https://reviews.financesonline.com/p/surfboard/", "name": "Surfboard", "image": "https://financesonline.com/uploads/2023/02/surfboard-thumbnail-220x90.png", "featureList": "Intelligent Scheduling,\nDetailed Forecasting,\nFast Shift Planning,\nThird-party Integration,\nShared Schedules,\nTicket Forecast Management,\nAutomated Schedule,\nDaily Activities.", "operatingSystem": "Web-based", "screenshot": "https://financesonline.com/uploads/2023/02/surfboard-screenshot-300x155.png", "offers": { "@type": "Offer", "price": "15", "priceCurrency": "GBP" } }, "description": "Surfboard is a platform for cooperative shift planning and scheduling for teams providing customer service. It has a weekly shift planner that lets you see when your surfers (agents) are working, enabling you to plan their shifts in conjunction with your rules and rotations. In addition, it intelligently combines forecasts, team settings, and shift scheduling to schedule fair daily activities and shifts automatically.\nIt features the Daily Activities tool, a one-stop outlet for organizing the tasks your team is working on, including calls, emails, live chat, projects, and administrative duties. You can also integrate their Google calendar to view their breaks and vacation time. Additionally, you can design unique shift schedules, including rotations, to suit the requirements and working preferences of each of your surfers.\nSurfboard also works on a “set it and forget it” basis. Set aside time for service and non-service duties to ensure your team has enough time for administration, training, or development. You may use advanced filtering to arrange your tickets to represent your customer channels or the structure of your team.\n", "reviewRating": { "@type": "Rating", "worstRating": 1, "bestRating": 10, "ratingValue": "8.0", "applicationCategory": "Employee Scheduling Software" }, "headline": "Surfboard review", "awards": "Rising Star Award for 2023", "dateModified": "2024-11-01T18:48:29+00:00", "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": "https://financesonline.com/static/financesonline.com-logo-blue.png" }, "author": { "@type": "Person", "name": "Nestor Gilbert", "url": "https://financesonline.com/author/nestor/" } }</script>  <div id="fot-social" class="fot-social" data-id="359986" data-type="post" data-url="https://reviews.financesonline.com/p/surfboard/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/surfboard/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/surfboard/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/surfboard/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div> <script> (function(){ // exit popup // noinspection JSAnnotator const url_hash = window.location.hash.split('='), vars = {"product_id":359986,"main_term_slug":"employee-scheduling-software","ajax_url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php"}; let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined && vars.main_term_slug !== url_hash[url_hash_index] ? 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Surfboard Reviews: Pricing & Software Features 2024 - Financesonline.com