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Frequently Asked Questions | Web Portals for Microsoft Office 365
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id="site-header" class="header-two wpex-dropdown-style-minimal dyn-styles wpex-relative wpex-clr" itemscope="itemscope" itemtype="https://schema.org/WPHeader"> <div id="site-header-inner" class="header-two-inner header-padding container wpex-relative wpex-h-100 wpex-py-30 wpex-clr"> <div id="site-logo" class="site-branding header-two-logo logo-padding wpex-table"> <div id="site-logo-inner" class="wpex-table-cell wpex-align-middle wpex-clr"><a id="site-logo-link" href="https://wpintegrate.com/" rel="home" class="main-logo"><img src="https://wpintegrate.com/wp-content/uploads/2019/03/wpintegrate_logo_final.png" alt="Web Portals for Microsoft Office 365" class="logo-img" width="225" height="78" data-no-retina data-skip-lazy fetchpriority="high"></a></div> </div> <aside id="header-aside" class="header-two-aside"> <div class="header-aside-content wpex-clr"><ul class="hdr-top-btns"> <li class="trial"><a href="https://wpintegrate.com/contact-us/"> Free Consultation</a></li> <li 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class="main-navigation-ul dropdown-menu sf-menu"><li id="menu-item-882" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-882"><a href="https://wpintegrate.com/"><span class="link-inner">Home</span></a></li> <li id="menu-item-883" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-883"><a href="https://wpintegrate.com/about/"><span class="link-inner">About</span></a></li> <li id="menu-item-1907" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children dropdown menu-item-1907"><a href="/shop"><span class="link-inner">Solutions & Services</span></a> <ul class="sub-menu"> <li id="menu-item-1504" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1504"><a href="/product-category/wordpress-plugin/"><span class="link-inner">WordPress Plugins</span></a></li> </ul> </li> <li id="menu-item-25549" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children dropdown menu-item-25549"><a href="/integration/"><span class="link-inner">Integrations</span></a> <ul class="sub-menu"> <li id="menu-item-25550" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-25550"><a href="/connector/"><span class="link-inner">Connectors</span></a></li> </ul> </li> <li id="menu-item-37725" class="menu-item menu-item-type-custom menu-item-object-custom current-menu-ancestor current-menu-parent menu-item-has-children dropdown menu-item-37725"><a href="/contact-us/"><span class="link-inner">Support</span></a> <ul class="sub-menu"> <li id="menu-item-39043" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-39043"><a href="https://wpintegrate.com/product/custom-projects-payment/"><span class="link-inner">Make Payment</span></a></li> <li id="menu-item-2150" class="menu-item menu-item-type-post_type menu-item-object-page current-menu-item page_item page-item-2066 current_page_item menu-item-2150"><a href="https://wpintegrate.com/frequently-asked-questions/" aria-current="page"><span class="link-inner">Frequently Asked Questions</span></a></li> <li id="menu-item-2065" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-privacy-policy menu-item-2065"><a rel="privacy-policy" href="https://wpintegrate.com/terms-and-conditions/"><span class="link-inner">Terms and Conditions</span></a></li> <li id="menu-item-37745" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-37745"><a href="https://wpintegrate.com/privacy-policy/"><span class="link-inner">Privacy Policy</span></a></li> </ul> </li> <li id="menu-item-881" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-881"><a href="https://wpintegrate.com/contact-us/"><span class="link-inner">Contact Us</span></a></li> <li id="menu-item-1910" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1910"><a href="/my-account/"><span class="link-inner">My Account</span></a></li> <li class="woo-menu-icon menu-item wpex-menu-extra wcmenucart-toggle-drop_down toggle-cart-widget"><a href="https://wpintegrate.com/cart/" class="wcmenucart wcmenucart-items-0" role="button" aria-expanded="false" aria-label="Your cart" aria-controls="current-shop-items-dropdown"><span class="link-inner"><span class="wcmenucart-count"><span class="wcmenucart-icon"><span class="ticon ticon-shopping-cart" aria-hidden="true"></span></span><span class="wcmenucart-text">Cart</span><span class="wcmenucart-details count t-bubble">0</span></span></span></a> <div id="current-shop-items-dropdown" class="header-drop-widget header-drop-widget--colored-top-border wpex-invisible wpex-opacity-0 wpex-absolute wpex-transition-all wpex-duration-200 wpex-translate-Z-0 wpex-text-initial wpex-z-10000 wpex-top-100 wpex-right-0 wpex-surface-1 wpex-text-2"> <div id="current-shop-items-inner"> <div class="widget woocommerce widget_shopping_cart"><span class="widgettitle screen-reader-text">Cart</span><div class="widget_shopping_cart_content"></div></div> </div> </div></li><li class="menu-item wpex-mm-menu-item"><a href="https://wpintegrate.com/cart/"><span class="link-inner"><span class="wpex-cart-link wpex-inline-block"><span class="wpex-cart-link__items wpex-flex wpex-items-center"><span class="wpex-cart-link__icon wpex-flex wpex-items-center"><span class="ticon ticon-shopping-cart" aria-hidden="true"></span></span><span class="wpex-cart-link__count">0 Items</span><span class="wpex-cart-link__dash wpex-hidden">-</span><span class="wpex-cart-link__price wpex-hidden"></span></span></span></span></a></li></ul> </nav> </div> </header> <main id="main" class="site-main clr"> <header class="page-header default-page-header wpex-supports-mods has-aside wpex-relative wpex-mb-40 wpex-surface-2 wpex-py-20 wpex-border-t wpex-border-b wpex-border-solid wpex-border-surface-3 wpex-text-2"> <div class="page-header-inner container wpex-md-flex wpex-md-flex-wrap wpex-md-items-center wpex-md-justify-between"> <div class="page-header-content wpex-md-mr-15"> <h1 class="page-header-title wpex-block wpex-m-0 wpex-inherit-font-family wpex-not-italic wpex-tracking-normal wpex-leading-normal wpex-font-normal wpex-text-2xl wpex-text-1" itemprop="headline"> <span>Frequently Asked Questions</span> </h1> </div> <div class="page-header-aside wpex-md-text-right"><nav class="site-breadcrumbs position-page_header_aside wpex-text-4 wpex-text-sm" aria-label="You are here:"><span class="breadcrumb-trail wpex-clr"><span><span><a href="https://wpintegrate.com/">Home</a></span> 禄 <span class="breadcrumb_last" aria-current="page">Frequently Asked Questions</span></span></span></nav></div></div> </header> <div id="content-wrap" class="container wpex-clr"> <div id="primary" class="content-area wpex-clr"> <div id="content" class="site-content wpex-clr"> <article id="single-blocks" class="single-page-article wpex-clr"> <div class="single-page-content single-content entry wpex-clr"><div class="wpb-content-wrapper"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h2>General聽Questions</h2> </div> </div> <div class="vcex-spacing wpex-w-100 wpex-clear" style="height:40px;"></div><div class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Will WpIntegrate.com solutions work on WordPress.com hosted sites?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>No. The WordPress.com hosted platform is closed and you are not allowed to install additional plugins so you would be unable to install WpIntegrate.com plugins. <strong>WpIntegrate.com solutions only work on self-hosted WordPress installations</strong>.</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Will WpIntegrate.com solutions work on basic HTML sites?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>No. WpIntegrate.com solutions have been specifically developed and formulated to work with WordPress and Drupal. It leverages core functionality of these systems and won’t work on other content management systems.</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>How Do I Install WpIntegrate.com solutions in my WordPress and Drupal Installation?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>WpIntegrate.com solutions are installed just like any other <a href="https://codex.wordpress.org/Managing_Plugins">WordPress Plugin</a>, <a href="https://www.drupal.org/docs/7/extending-drupal-7/installing-contributed-modules">Drupal 7</a> and <a href="https://www.drupal.org/docs/8/extending-drupal-8/installing-modules">Drupal 8</a> modules. You can use the built-in installer or alternately use S/FTP to transfer the files to your server.</p> <p>See:</p> <p>WordPress聽<a href="https://codex.wordpress.org/Managing_Plugins" target="blank" rel="noopener noreferrer">https://codex.wordpress.org/Managing_Plugins</a></p> <p>Drupal 7聽https://www.drupal.org/docs/7/extending-drupal-7/installing-contributed-modules</p> <p>Drupal 8聽https://www.drupal.org/docs/8/extending-drupal-8/installing-modules</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Why Can鈥檛 I Add or Install WpIntegrate.com solutions in my WordPress Installation?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><ol> <li><strong>You are on WordPress.com –聽</strong><strong>WordPress.com users can not install plugins</strong>. There is no plugins menu in the admin area of WordPress.com. However, there are some essential plugins pre-installed in each WordPress.com blog for common tasks such as adding a contact form, or adding social sharing buttons. If you want to install plugins, customize your WordPress themes or have more monetization freedom, then you would need to switch to WordPress.org or another Website Host.</li> <li><strong>You are Facing Memory Limit Issue.聽</strong>The second most common scenario is that on a self hosted WordPress site, the user can see and access the plugins menu but is unable to install the plugin. The failure notice is usually caused by the PHP memory limit. On your web hosting, and inside WordPress there are settings that define the memory limit a PHP process can use. When a process reaches this limit, sometimes it gets killed and other times it gives an error like this: <p class="faqcode">Fatal error: Allowed memory size of 67108864 bytes exhausted</p> <p>The quick fix to this problem is increasing memory limit PHP can use. To do that add this line to your wp-config.php file:</p> <p class="faqcode">define(‘WP_MEMORY_LIMIT’, ’64M’);</p> <p>If this doesn鈥檛 fix it, then ask your hosting provider to increase the memory limit.</li> <li>We support php version 5.4 and upwards.</li> <li>The php version installed should support curl and json.</li> <li><strong>User Role Restrictions聽</strong>Some developers do not give their clients full access to their own site. In this situation, the business owner usually only has editor level permissions which basically means add/edit posts and pages, and moderate comments. Only an administrator level user has the access to add or remove plugins. If you are the owner of the site, then you need to ask your developer to make that happen.</li> <li><strong>You are on a Multi Site Network聽</strong>Another possible reason as to why you can鈥檛 see plugins menu in WordPress could be that your site is part of a WordPress Multi Site Network and network admin has disabled the plugins menu item on network sites. It is pretty much the same scenario as WordPress.com. The network admins need to consider the server stability, security, and load balancing issues. To solve this problem you can ask your network administrator to install plugins for you.</li> </ol> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>What are your support hours?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Our supports hours are – 5am EST to 5pm EST</p> </div></div><div id="1475731533023-82799a90-5906" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>What does your paid support cover?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Our support team assists with properly installing and setting up the plugin, modules and extensions, any problems using <strong>existing</strong> features or functionality, and bug fixes. Regretfully we cannot provide support for modifications or any third party plugins, modules or extensions. Please note that the support team members are also unable to act as consultants for general website development聽questions or how to approach or architect your project.</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Do you provide phone support?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>No. We do not provide support via telephone. All of our support is handled via email through our online ticket system. If you have an active WpIntegrate.com license, you can request support using the form at the following URL. <a href="https://wpintegrate.com/contact-us/">https://wpintegrate.com/contact-us/</a></p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Do I get updates for the plugins, modules or extensions?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Yes. Software updates are delivered to all WpIntegrate.com users with an <strong>active license key</strong> via automatic or manual update in WordPress and Drupal. They can also go to <a href="https://wpintegrate.com/my-account/">downloaded</a> directly from the site.</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Which web browsers work with WpIntegrate.com solutions?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>WpIntegrate.com solutions have been tested with the most current versions Internet Explorer, Firefox, Safari & Chrome on the Windows PC platform. We’ve tested in the current versions Firefox, Safari & Chrome on the Mac OSX platform. WpIntegrate.com solutions may function just as well in older or other, less popular browsers, but we only officially support those listed previously.</p> </div></div><div class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Which web browsers do you support?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>We officially support the current major release and 1 past major release of the following browsers. Internet Explorer, Firefox (PC & Mac), Safari (PC & Mac), Chrome (PC & Mac).</p> </div></div> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h2>License聽Questions</h2> </div> </div> <div class="vcex-spacing wpex-w-100 wpex-clear" style="height:40px;"></div><div class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Who owns the license key/account?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>The license key and support account are registered to the email address of the <strong>original purchaser</strong>. The original purchaser retains all rights to the license and account <strong>even if the account/key is renewed or upgraded by another party</strong>. The original purchaser can arrange a transfer of the license only by submitting a transfer authorization originating from the original purchase email address. Please contact customer support to arrange a license transfer.</p> </div></div><div id="1469634209798-33f170e7-d61d" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>What do I get with my license?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Your license grants you access to all of our support resources, documentation, product downloads for 12 months from your purchase date.</p> </div></div><div id="1469634209550-57242fa2-a299" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>What do I get for renewing/extending my license?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Renewing your license provides an additional 12 months of support and software updates. This provides peace of mind knowing you can turn to us for WpIntegrate.com solutions related support and assistance. You’ll also continue receiving software updates to ensure WordPress and Drupal compatibility as well as great new features and enhancements!</p> </div></div><div id="1469634209295-9ce0d5e9-8695" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>My license expired. Can I still download old versions of the plugin?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>No. An <strong>active license</strong> is required to access any of the WpIntegrate.com support resources including the downloads section. We also discourage running old versions of WpIntegrate.com solutions for security and performance reasons.</p> </div></div><div id="1469634209059-85d6dc50-4dfb" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Do I need to renew/extend my license?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Yes. The license key is valid for 12 months from the purchase date. An active license key is needed for access to software updates, downloads and support. Your license can be renewed each 12 month term at a discounted rate (up to 25% off) of the posted new license prices.</p> </div></div><div id="1469634208849-a6d2d662-2e3c" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>How much does it cost to renew/extend my license?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>You can quickly and easily renew your license at up to 50% off the normal pricing <strong>within 60 days of your original license expiration date</strong>. After the 60 day window has expired, all renewals are at full price. <strong>Coupon codes or other promotional discounts do not apply to renewals.</strong></p> </div></div><div id="1469634207842-05bbab7d-c7d5" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Will my solutions quit working if my license expires?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>If your license expires, your forms should still work <strong>unless something changes with the WordPress core itself</strong>. However, because you would no longer have access to software updates we do not recommend using WpIntegrate.com solutions without an active license. <strong>Please note: it is very important to maintain an active license and to run the most recent version of the WpIntegrate.com solutions to guard against security vulnerability, prevent potential plugin conflicts, ensure compatibility with the WordPress core, etc.</strong></p> </div></div><div id="1469634868329-8744cc84-dda5" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Do I get a new key when I renew/extend my license?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>No. A new key is not issued with a renewal. The original key expiration date is incremented by 12 months and you continue to use the same key you received after the original license purchase.</p> </div></div><div id="1469634868042-32e27807-9569" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Where can I find my license key?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>If you’ve already purchased a license key and need to retrieve the license number, you can do that on the site at www.wpintegrate.com. Once you’ve successfully registered and logged into the site, click on the “my account” link in the right sidebar and your active license key(s) will be listed at the top of the page.</p> </div></div> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h2>Account聽Questions</h2> </div> </div> <div class="vcex-spacing wpex-w-100 wpex-clear" style="height:40px;"></div><div id="1469634867785-cfce3fce-f894" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Can I add multiple users to my support account?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>No, each license is registered to the email address of the <strong>original purchaser</strong> and that’s the only email address that can be used to login to access the support resources. This applies to all license levels.</p> </div></div><div id="1469634867543-bfa5f468-1fbe" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>I already have multiple licenses. Can I combine my licenses in lieu of an upgrade or purchasing a new Business or Developer license?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>No. We don’t combine licenses. Our recommendation is to upgrade one of the licenses, then let the other(s) expire and just maintain the one multiple site license moving forward.</p> </div></div><div id="1469634867227-50c8649d-f13e" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>The download link I received expired! What can I do?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>No worries. If you’ve already purchased WpIntegrate.com solutions and need to download the plugin files again, you can login to the site at www.wpintegrate.com and grab the plugin files from the downloads page there.</p> </div></div><div id="1469636921006-2a52cc24-8182" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>How do I cancel my account?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Your key/account is valid for 12 months. At that time, you will be offered a chance to renew the license key. Renewals are completely optional. If you are no longer using WpIntegrate.com solutions, you can simply ignore the renewal notice and the key/account will be suspended when the key expires.</p> </div></div> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h2>Payment Questions</h2> </div> </div> <div class="vcex-spacing wpex-w-100 wpex-clear" style="height:40px;"></div><div id="1469636920222-15bccc65-6bbf" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>What types of payment do you accept?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Currently we accept Visa, Mastercard, Discover, American Express. <strong>We only accept payments online so we will not be able to accept a purchase order, take a check or take any orders over the phone</strong>.</p> </div></div><div id="1469637258225-f56e8b95-dd28" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Do you offer refunds?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Yes, we offer refunds for the first 30 days following your <strong>original</strong> WpIntegrate.com solutions purchase. Please see our <a href="/terms-and-conditions/#refunds">refund policy</a>.</p> </div></div><div id="1469637257563-d430e36a-6699" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Do you store my credit card information?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>We don’t capture or store any credit card information during your purchase. All of the transactional details are handled completely by PayPal or Stripe and we never see any credit card numbers or details. We don’t (and can’t) automatically charge your credit card for annual renewals or anything else.</p> </div></div><div id="1469637327567-7d3a8ed2-bf57" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>I need an invoice for tax purposes. Where can I find one?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Invoices are available to view and print from directly within the <a href="https://wpintegrate.com/my-account/">customer account page</a>. Login with your account credentials and print the invoice(s) at your convenience.</p> </div></div> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h2>Other Questions</h2> </div> </div> <div class="vcex-spacing wpex-w-100 wpex-clear" style="height:40px;"></div><div id="1469637457636-259e1bef-9620" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>Do you provide customization services?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Yes. We can help you setup, install and troubleshoot the existing functionality of the plugins as well as provide full customization services.</p> </div></div><div id="1469637490227-ce70fdc1-9509" class="vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md"><div class="vc_toggle_title"><h4>I have other pre-sale questions, can you help?</h4><i class="vc_toggle_icon"></i></div><div class="vc_toggle_content"><p>Of Course. You’re welcome to ask any question you wish from our <a href="https://wpintegrate.com/contact-us/">contact form page</a>.</p> </div></div><div class="vcex-spacing wpex-w-100 wpex-clear" style="height:40px;"></div></div></div></div></div><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div></div> </div></div> </article> </div> </div> </div> </main><!-- #main-content --> <footer id="footer-builder" class="footer-builder" itemscope="itemscope" itemtype="https://schema.org/WPFooter"> <div class="footer-builder-content container entry wpex-clr"> <div class="vc_row wpb_row vc_row-fluid footer_inner_page vc_custom_1553700897913"><div class="wpb_column footer-left-colum vc_column_container vc_col-sm-3"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_left wpb_content_element footer-logo"> <figure class="wpb_wrapper vc_figure"> <div class="vc_single_image-wrapper vc_box_border_grey"><img width="225" height="78" src="https://wpintegrate.com/wp-content/uploads/2019/03/logo_footer_final.png" class="vc_single_image-img attachment-full" alt="" title="logo_footer_final" decoding="async" loading="lazy" srcset="https://wpintegrate.com/wp-content/uploads/2019/03/logo_footer_final.png 225w, https://wpintegrate.com/wp-content/uploads/2019/03/logo_footer_final-150x52.png 150w" sizes="auto, (max-width: 225px) 100vw, 225px" /></div> </figure> </div> </div></div></div><div class="wpb_column footer_right_colum vc_column_container vc_col-sm-9"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="wpb_widgetised_column wpb_content_element footer-social-icons"> <div class="wpb_wrapper"> <div id="block-2" class="sidebar-box widget widget_block wpex-mb-30 wpex-clr"><p> <div class="wpcf7 no-js" id="wpcf7-f5-o1" lang="en-US" dir="ltr" data-wpcf7-id="5"> <div class="screen-reader-response"><p role="status" aria-live="polite" aria-atomic="true"></p> <ul></ul></div> <form action="/frequently-asked-questions/#wpcf7-f5-o1" method="post" class="wpcf7-form init" aria-label="Contact form" novalidate="novalidate" data-status="init"> <div style="display: none;"> <input type="hidden" name="_wpcf7" value="5" /> <input type="hidden" name="_wpcf7_version" value="6.0" /> <input type="hidden" name="_wpcf7_locale" value="en_US" /> <input type="hidden" name="_wpcf7_unit_tag" value="wpcf7-f5-o1" /> <input type="hidden" name="_wpcf7_container_post" value="0" /> <input type="hidden" name="_wpcf7_posted_data_hash" value="" /> <input type="hidden" name="_wpcf7_recaptcha_response" value="" /> </div> <p><span class="wpcf7-form-control-wrap" data-name="newsletter"><input size="40" maxlength="400" class="wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email newsletter" aria-required="true" aria-invalid="false" placeholder="Enter your email address" value="" type="email" name="newsletter" /></span> <span class="wpcf7-form-control-wrap recaptcha" data-name="recaptcha"><span data-sitekey="6Lej4LgUAAAAAJRSTuI1uP_jneDkoM3Bl_6qDUCy" class="wpcf7-form-control wpcf7-recaptcha g-recaptcha"></span> <noscript> <div class="grecaptcha-noscript"> <iframe loading="lazy" src="https://www.google.com/recaptcha/api/fallback?k=6Lej4LgUAAAAAJRSTuI1uP_jneDkoM3Bl_6qDUCy" frameborder="0" scrolling="no" width="310" height="430"> </iframe> <textarea name="g-recaptcha-response" rows="3" cols="40" placeholder="reCaptcha Response Here"> </textarea> </div> </noscript> </span><input class="wpcf7-form-control wpcf7-submit has-spinner newsletter-submit-button" type="submit" value="Subscribe" /> </p> <div class="wpcf7-response-output" aria-hidden="true"></div> </form> </div> </p></div> </div> </div> <div style="color:#ffffff;" class="wpb_text_column has-custom-color wpex-child-inherit-color wpb_content_element copyright" > <div class="wpb_wrapper"> <p style="text-align: left">Copyright <a href="https://wpintegrate.com/">Wpintegrate.com</a>聽- All Rights Reserved. </p> </div> </div> <div class="vc_empty_space" style="height: 20px"><span class="vc_empty_space_inner"></span></div></div></div></div></div> </div> </footer> </div><!-- #wrap --> </div><!-- #outer-wrap --> <div id="mobile-menu-alternative" class="wpex-hidden"><ul id="menu-main-menu-1" class="dropdown-menu"><li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-882"><a href="https://wpintegrate.com/">Home</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-883"><a href="https://wpintegrate.com/about/">About</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-1907"><a href="/shop">Solutions & Services</a> <ul class="sub-menu"> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1504"><a href="/product-category/wordpress-plugin/">WordPress 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