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Denmark - the ideal place for your company service centre
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href="/set-up-a-business/service">Service</a> </div> </div> </div> </nav> <div class="contentheader contentheader-rich page-id-1F0FBCCD028F4CCA93A07FD540151A33 b-lazy module-colorscheme-grey-3 b-lazy module-background-center-center " data-src='/-/media/websites/invest-in-denmark/images/services/smiling-young-businesswoman-working-desk.ashx?mw=1600&hash=E4F2CA9E84F7FDBB10342D55E92BC5FB' data-src-lg='/-/media/websites/invest-in-denmark/images/services/smiling-young-businesswoman-working-desk.ashx?mw=1366&hash=DC03265AB8E81D66525D011853F78637' data-src-md='/-/media/websites/invest-in-denmark/images/services/smiling-young-businesswoman-working-desk.ashx?mw=1024&hash=E98C2B361264BD01F88B61D9E8FFEDF5' data-src-sm='/-/media/websites/invest-in-denmark/images/services/smiling-young-businesswoman-working-desk.ashx?mw=667&hash=F533D8C1BCD2895212CF68FA4FD3CB82' 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class="share-buttons-item-link" target="_blank" href="https://www.facebook.com/sharer.php?u=https%3a%2f%2finvestindk.com%2fset-up-a-business%2fservice" title="Facebook" rel="noopener"> <span class="share-buttons-item-icon fa fa-facebook"></span> <span class="sr-only">Facebook</span> </a> </li> <li class="share-buttons-item"> <a class="share-buttons-item-link" target="_blank" href="https://www.linkedin.com/shareArticle?url=https%3a%2f%2finvestindk.com%2fset-up-a-business%2fservice&title=Denmark - the ideal place for your company service centre" title="LinkedIn" rel="noopener"> <span class="share-buttons-item-icon fa fa-linkedin"></span> <span class="sr-only">LinkedIn</span> </a> </li> <li class="share-buttons-item"> <a class="share-buttons-item-link" target="_blank" href="https://twitter.com/intent/tweet?url=https%3a%2f%2finvestindk.com%2fset-up-a-business%2fservice&text=Denmark - the ideal place for your company service centre" title="Twitter" rel="noopener"> <span class="share-buttons-item-icon fa fa-twitter"></span> <span class="sr-only">Twitter</span> </a> </li> </ul> </div> <div class="page-metadata-content-tags page-metadata-content-item"> <span class="page-metadata-content-label">What</span> <div class="list-item-tags"> <a class="list-item-tag" href="/tag?tags=operations--service&ref=operation">Service</a> <a class="list-item-tag" href="/tag?tags=industries--tech&ref=operation">Tech</a> </div> </div> </div> </div> </div> <div id="ContentZone" class="content-zone"> <div id="module-4810E59606754AB5BBCC76FC831E8793" class="module module-text module-text-default module-id-4810E59606754AB5BBCC76FC831E8793 module-colorscheme-none " > <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="module-body module-text-body module-body-id-4810E59606754AB5BBCC76FC831E8793 " > <p>Accounting, human resources and customer service operations are the backbone of your organisation. You need them to run smoothly and efficiently – and that means finding the best location for your global service activities.</p> <p>Look no further. Offering flexible business conditions and a highly qualified workforce, Denmark has exactly what you seek.</p> </div> </div> </div> </div> </div> <div id="module-E4ACEADB617945F88FC0B1B76AB0B8E2" class="module module-text module-text-default module-id-E4ACEADB617945F88FC0B1B76AB0B8E2 module-colorscheme-none module-colorscheme-has-inner " > <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="module-body module-text-body module-body-id-E4ACEADB617945F88FC0B1B76AB0B8E2 module-colorscheme-grey-1 " > <h2 class="module-title-container"> <span class="module-title"> By placing your service centre in Denmark, you gain access to: </span> </h2> <ul> <li>A well-educated and highly motivated workforce with one of the highest levels of job satisfaction in the world.</li> <li>Impeccable, near-native foreign language skills, particularly in English and German.</li> <li>Competitive framework conditions and flexible labour laws for fast up and downscaling of activities.</li> <li>Access to native speakers from neighbouring Germany and other Scandinavian countries.</li> <li>A competitive balance between labour cost and labour quality. </li> </ul> </div> </div> </div> </div> </div> <div id="module-1D1B41E0CF92484E878021FEF05D17F4" class="module module-text module-text-default module-id-1D1B41E0CF92484E878021FEF05D17F4 module-colorscheme-none " > <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="module-body module-text-body module-body-id-1D1B41E0CF92484E878021FEF05D17F4 " > <h2>A skilled, driven and multi-lingual workforce</h2> <p>Denmark is ranked number 1 nation for employee motivation (IMD 2020) and Danes are known for being among the most efficient, process-oriented workers in the world. No surprises then that, when it comes to global surveys on job satisfaction, Denmark leads the way (Ennova 2018).</p> <p>The Danish candidate pool is filled with highly qualified and well-educated talent – and language is never a problem. According to <a href="https://www.ef-danmark.dk/epi/">the English Proficiency Index (EPI)</a>, Denmark ranks 2nd highest for English proficiency among non-English speaking countries. German and French are widely taught in school from the 5th grade. </p> <p>Many Danes also speak and understand other Scandinavian languages such as Norwegian and Swedish. Due to our close ties with our neighbours, you will meet many Swedish and Norwegian candidates, particularly in Greater Copenhagen, and many German candidates the closer you come to Southern Denmark. Ideal for a Nordic or European service centre.</p> </div> </div> </div> </div> </div> <div id="module-1544F5C2E2DD470FBEDCCD4E5B984DED" class="module module-text module-text-default module-id-1544F5C2E2DD470FBEDCCD4E5B984DED module-colorscheme-none module-colorscheme-has-inner " > <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="module-body module-text-body module-body-id-1544F5C2E2DD470FBEDCCD4E5B984DED module-colorscheme-brandcolor-2 " > <h2 class="module-title-container"> <span class="module-title-prefix"> Selected Case </span> <span class="module-title"> Major retailer places Nordic customer service centre in Denmark </span> </h2> <div>Owned by the British giant <a href="http://www.dixonscarphone.com/" target="_blank" rel="noopener noreferrer">Dixons Carphone</a>, <a href="https://www.elkjop.no/" target="_blank" rel="noopener noreferrer">Elkjøp Nordic</a> is the largest consumer electronics retailer in the Nordic region. They have chosen Denmark as the location for their new Nordic customer service centre, with up to 400 employees during peak seasons. </div> <div> </div> <div><em>“Denmark offers access to unique ICT solutions and a solid security model, which makes it an obvious destination for our customer service centre,” </em>says Martin Tinglef, Head of Customer Care Centre at <a href="https://www.elgiganten.dk/" target="_blank">Elgiganten</a>, Elkjøp Nordic’s brand in Denmark.</div> </div> </div> </div> </div> </div> <div id="module-2345BA7F3FF443F799DFE0D223490C10" class="module module-text module-text-default module-id-2345BA7F3FF443F799DFE0D223490C10 module-colorscheme-none " > <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="module-body module-text-body module-body-id-2345BA7F3FF443F799DFE0D223490C10 " > <h2>Run a flexible and efficient operation</h2> <div>Looking for the flexibility to scale your company’s activities up or down in line with a changing market? Denmark’s labour market regulations enable flexible recruitment, equipping you to run an efficient operation – always with great customer service.</div> <div> </div> </div> </div> </div> </div> </div> <div id="module-EA8D10F16FFB471FBA9EA383ACB391E6" class="module module-contactpeople module-contactpeople-default module-id-EA8D10F16FFB471FBA9EA383ACB391E6 module-colorscheme-grey-1 " > <div class="container-fluid"> <div class="row"> <div class="col-12"> <div class="module-body module-body-id-EA8D10F16FFB471FBA9EA383ACB391E6 " > <h2 class="module-title-container"> <span class="module-title-prefix"> contact </span> <span class="module-title"> How can we help your company? </span> </h2> <div class="module-contactpeople-summary"> To learn more about Denmark’s favourable framework conditions for establishing a service centre, contact our dedicated advisors: </div> <div class="loader list-loader">Loading...</div> <ul class="row item-list contactpeople-module-list" data-source-id="{EA8D10F1-6FFB-471F-BA9E-A383ACB391E6}" data-api-url="/api/taxonomylist/Search?sc_site=idk" data-current-page-id="{1F0FBCCD-028F-4CCA-93A0-7FD540151A33}" data-tags="" data-group-by="True" data-show-groups-condensed="True"></ul> <button class="btn-default list-load-more list-load-more-hidden" style=""> Load more <div class="list-load-more-spinner fa fa-circle-o-notch fa-spin fa-fw"></div> </button> </div> </div> </div> </div> </div> </div> </main> <footer> <div class="page-footer-top"> </div> <div class="page-footer"> <div class="container-fluid"> <div class="row"> <div class="col-12 col-lg-6"> <div class="page-footer-column-1"> <div class="module-footer module-footertext"> <h2 class="module-footer-title">About</h2> <div class="module-footertext-text"> <p> </p> </div> </div><div class="module-footer module-footermenu module-footermenu-horizontal"> <div class="module-footermenu-list"> <ul> <li> <a href="/about">Organisation</a> </li> <li> <a href="/for-danish-partners">For Danish Partners</a> </li> <li> <a href="https://um.dk/en/about-us/organisation/contact-information/the-ministry-of-foreign-affairs-of-denmark-personal-data-policy/" rel="noopener">Privacy Notice</a> </li> <li> <a href="/contact">Contact</a> </li> <li> <a href="https://um.dk/en/about-us/organisation/whistleblower/" rel="noopener noreferrer" title="Link to Whistleblower on the MFA website" target="_blank">Whistleblower</a> </li> </ul> </div> </div> </div> </div> <div class="col-12 col-lg-3"> <div class="page-footer-column-2"> <div class="module-footer module-footermenu module-footermenu-horizontal"> <h2 class="module-footer-title">Follow Us</h2> <div class="module-footermenu-list"> <ul> <li> <a class="module-footermenu-iconlink" target="_blank" href="https://dk.linkedin.com/company/invest-in-denmark" title="" rel="noopener"> <span class="module-footermenu-icon fa fa-linkedin"></span> <span class="sr-only">Invest In Denmark on LinkedIn</span> </a> </li> <li> <a class="module-footermenu-iconlink" target="_blank" href="https://twitter.com/investindenmark?lang=en" title="" rel="noopener"> <span class="module-footermenu-icon fa fa-twitter"></span> <span class="sr-only">Invest In Denmark on Twitter</span> </a> </li> </ul> </div> </div> </div> </div> <div class="col-12 col-lg-3"> <div class="page-footer-column-3"> <div class="module-footer module-footermenu module-footermenu-dropdown"> <h2 class="module-footer-title">Also visit</h2> <div class="module-footermenu-list"> <select class="select-module" search aria-label="Related sites"> <option value=""> Related sites </option> <option value="http://um.dk/en" data-target="_blank" title="">Ministry of Foreign Affairs of Denmark</option> <option value="http://www.thetradecouncil.dk" data-target="_blank" title="">The Trade Council</option> </select> </div> </div> </div> </div> </div> </div> </div> </footer> <script type="text/javascript"> var psSite = "6b28fb4124"; (function() { var AL = document.createElement('script'); AL.type = 'text/javascript'; AL.async = true; AL.src = ('https:' == document.location.protocol ? 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