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A Director’s Road Map for Effective AI Implementation | Protiviti United States

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A road map can help directors engage more effectively in these strategic conversations. With the emergence of generative AI (GenAI), organizations all over the globe are taking a close look at the tremendous promise AI offers in transforming various functions and activities — from the customer experience to cybersecurity to back-office functions in accounting and finance. AI is not only inspiring conversations on reimagining how the business operates, it is driving big bets by business leaders.", "description": "Almost every organization around the world is trying to figure out what artificial intelligence (AI) offers and how to deploy it to move the business forward. A road map can help directors engage more effectively in these strategic conversations. With the emergence of generative AI (GenAI), organizations all over the globe are taking a close look at the tremendous promise AI offers in transforming various functions and activities — from the customer experience to cybersecurity to back-office functions in accounting and finance. AI is not only inspiring conversations on reimagining how the business operates, it is driving big bets by business leaders.", "image": { "@type": "ImageObject", "representativeOfPage": "True", "url": "https://www.protiviti.com/sites/default/files/styles/is_solution_hero/public/2023-06/board-perspectives-hero-image-0623-gbl-398x492.jpg", "width": "398", "height": "492" }, "datePublished": "Wed, 11/13/2024 - 12:00", "author": { "@type": "Organization", "name": "Protiviti United States", "url": "https://www.protiviti.com/us-en", "logo": { "@type": "ImageObject", "representativeOfPage": "True", "url": "https://www.protiviti.com/themes/custom/protiviti/components/source/images/logo/gl-en.svg" } }, "mainEntityOfPage": "https://www.protiviti.com/us-en/newsletter/bp181-director-roadmap-ai-implementation" } ] }</script> <link rel="icon" href="/themes/custom/protiviti/favicon.ico" type="image/vnd.microsoft.icon" /> <link rel="alternate" hreflang="x-default" 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d="M7.48,21.9,195.66,273.57,6.29,478.1H48.91L214.71,299l134,179.11h145L294.93,212.33,471.2,21.9H428.58L275.89,186.82,152.51,21.9ZM70.16,53.3h66.63L431,446.7H364.39Z" transform="translate(-6.29 -21.9)"/></svg> </a> </li> </ul> </div> </div> </div> <div class="a-contentParagraphs"> <p><em>Almost every organization around the world is trying to figure out what artificial intelligence (AI) offers and how to deploy it to move the business forward. A road map can help directors engage more effectively in these strategic conversations. With the emergence of generative AI (GenAI), organizations all over the globe are taking a close look at the tremendous promise AI offers in transforming various functions and activities — from the customer experience to cybersecurity to back-office functions in accounting and finance. AI is not only inspiring conversations on reimagining how the business operates, it is driving big bets by business leaders.</em></p><p>Thousands of Protiviti conversations with clients and hundreds of workshops and solutioning sessions have identified common questions being asked by many companies, notably:</p><ul><li>What constitutes “AI,” and what does it mean for our business?</li><li>How can we determine the best use cases for applying it?</li><li>How can we have confidence in the solutions we identify and their outputs?</li><li>How do we stay abreast of the rapidly changing environment, both from a legal and regulatory standpoint, and from developments in the technology itself?</li></ul> </div> </div> </div> <div class="column is-3-widescreen is-5-desktop is-offset-1-desktop is-4-tablet is-hidden-mobile is-hidden-tablet-only"> <div class="o-pageHeroBanner__asideImg"> <img alt="" title="Board Perspectives" class="lazyload a-heroImage a-heroImage--pageHeroClippedBottom" 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d="M7.48,21.9,195.66,273.57,6.29,478.1H48.91L214.71,299l134,179.11h145L294.93,212.33,471.2,21.9H428.58L275.89,186.82,152.51,21.9ZM70.16,53.3h66.63L431,446.7H364.39Z" transform="translate(-6.29 -21.9)"/></svg> </a> </li> </ul> </div> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> <div> </div> </div> </div> <div class="layout layout--two-col-section layout--two-col-section--67-33 layout--no-padding"> <div class="o-twoColLayout"> <div class="container"> <div class="columns is-multiline"> <div class="pro-region-first column is-offset-1-widescreen is-6-widescreen is-7-desktop is-12-tablet"> <div class="o-twoColLayout__left"> <div class="layout__region layout__region--first"> <div> <div> <div class="paragraph paragraph--type--pr-body-content paragraph--view-mode--default"> <div class="m-contentBodyWrap pl-0 container no-bottom-spacing"> <div class="a-contentBody"> <div><p>Often, client discussions attempt to address three objectives:</p><ol><li>Identify how to maximize the value contributed by AI.</li><li>Strike the appropriate balance between AI innovation and risk management through multidisciplinary, cross-functional teams.</li><li>Make informed capital deployment decisions on where to begin and how to move forward responsibly with AI.</li></ol><p>This issue of <em>Board Perspectives</em> discusses the broad categories of AI, a framework for approaching AI in a structured manner, and the importance of boards positioning themselves to advise the CEO and management team as the company leverages this revolutionary solution to foster innovation and unlock enterprise value — both strategically and responsibly — for the future of the business and its workforce. It also offers suggested starter questions that directors can use to initiate a strategic discussion with management on responsible AI deployment.</p><p><em><strong>(Board Perspectives — Issue 181)</strong></em></p><p><em>Listen to our </em><a href="https://www.protiviti.com/us-en/podcast-board-perspectives"><em>Board's&nbsp;Perspectives podcasts</em></a><em>, which provide practical insights and guidance for new and experienced board members alike.</em></p></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <div> <div> <div class="paragraph paragraph--type--pr-body-copy paragraph--view-mode--default"> <div class="o-bodyCopy cmp-vert-gap-def"> <div class="o-bodyCopy__bg bg_pro_dark_blue"> <div class="m-contentBodyWrap pl-0 container container "> <div class="a-contentBody o-bodyCopy__content"> <h3 class="text-align-center"><strong>We want to hear from you!</strong></h3><p class="text-align-center"><strong>What topics would you like to read about in the coming months?</strong></p><p class="text-align-center"><a class="a-button orange_cta" href="/cdn-cgi/l/email-protection#016a6477686f2f656e6f606974644171736e7568776875682f626e6c" orange_cta="1">Let us know</a></p> </div> </div> </div> </div> </div> </div> </div> <div class="views-element-container"> <div><div class="js-view-dom-id-f148015931eccdacdcae6e0490560c808d8c7ed77ef1bd0333fdab710b8f36f2"> <div class="views-row"><div class="views-field views-field-field-select-newsletter-banner"><div class="field-content"> <div class="paragraph paragraph--type--from-library paragraph--view-mode--default"> <div> <div class="paragraph paragraph--type--pr-newsletter-banner paragraph--view-mode--default"> <div class="bg--blueDark container-fluid " data-aos="fade-up"> <div class="bg--blueDark o-newsletterPromoBanner"> <div class="container"> <div class="o-newsletterPromoBanner__wrapper columns"> <h2 class="a-newsletterHeadline__text column is-7 p-0">Click here to access all issues</h2> <a href="/us-en/board-perspectives" target="_blank" onclick="" class="a-button " target="_blank" aria-label="Learn More about, Array">Learn More</a> </div> </div> </div> </div> </div> </div> </div> </div></div></div> </div> </div> </div> <div> <div> <div class="paragraph paragraph--type--pr-body-content paragraph--view-mode--default"> <div class="m-contentBodyWrap pl-0 container no-bottom-spacing"> <div class="a-contentBody"> </div> </div> </div> </div> </div> <div> <div> <div class="paragraph paragraph--type--pr-contact-listing paragraph--view-mode--default"> <div> <div class="o-contactCardList" data-aos="fade-up"> <div class="o-contactCardList__inner"> <div class="container"> <h2 class="a-h2 a-h2--h-barlowcondense55 font__color--white" id="">Leadership</h2> <div class="o-contactCardList__list columns is-multiline"> <div class="m-contactCard column is-12-mobile is-12-tablet is-4-desktop is-3-widescreen"> <div class="m-contactCard__inner"> <a class="m-contactCard__innerhref" aria-label="Christine Livingston" href="/us-en/christine-livingston"> <img alt="Christine Livingston" title="Christine Livingston" class="lazyload a-heroImage a-heroImage--clipped" src="/sites/default/files/styles/is_contact/public/2023-03/christine.jpg?h=0a075800&amp;itok=tWidtJap"> <div class="m-contactCard__title"> <span data-aos="" class="span-h5 ">Christine Livingston</span> </div> <div class="m-contactCard__desc"> <span data-aos="" class="span-h5 ">Christine is a Managing Director and leader of our Artificial Intelligence and Internet of Things practices, and is responsible for technology innovation initiatives. She focuses on identifying emerging technology opportunities, developing innovation strategies, ...</span> </div> <div class="m-contactCard__cta"> <span class="m-contactCard__a" aria-label="Learn more about, Christine Livingston">Learn More</span> </div> </a> <div class="m-contactCard__social"> <a href="/cdn-cgi/l/email-protection#084b607a617b7c61666d2644617e61666f7b7c676648787a677c617e617c61266b6765" class="m-contactCard__social__a" target="_blank" aria-label="Christine Livingston&#039;s email"><i class="fa-solid fa-envelope"></i></a> <a href="https://www.linkedin.com/in/christine-livingston-5992a029?original_referer=https%3A%2F%2Fwww.google.com%2F" class="m-contactCard__social__a" target="_blank" aria-label="Christine Livingston&#039;s linkedin"><i class="fa-brands fa-linkedin-in"></i></a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="views-element-container"> <div> <div class="js-view-dom-id-f77f07da2d7a212fcb0a9b296902fd731eb0a5d02f5339fcd16812d44c6e636a"> <div class="o-category container"> <div class="column is-offset-1-widescreen p-0"> <div class="container columns is-flex-wrap-wrap"> <div class="m-categoryGroup m-categoryGroup__topics is-flex column is-half-tablet is-one-third-widescreen is-one-third-desktop p-0"> <div class="m-categoryGroup__name">Topics</div> <div class="m-categoryGroup__item"> <span class="a-categoryName"><a class="a-categoryName__link" href="https://www.protiviti.com/us-en/insight-search?text=Board Matters">Board Matters</a></span> <span class="a-categoryName"><a class="a-categoryName__link" href="https://www.protiviti.com/us-en/insight-search?text=Risk Management and Regulatory Compliance">Risk Management and Regulatory Compliance</a></span> <span class="a-categoryName"><a class="a-categoryName__link" href="https://www.protiviti.com/us-en/insight-search?text=Data, Analytics and Business Intelligence">Data, Analytics and Business Intelligence</a></span> <span class="a-categoryName"><a class="a-categoryName__link" href="https://www.protiviti.com/us-en/insight-search?text=Artificial Intelligence">Artificial Intelligence</a></span> </div> </div> </div> </div> </div> </div> </div> </div> <div> <div> <div class="paragraph paragraph--type--pr-heading paragraph--view-mode--default"> <div class="m-headingTitle "> <div class="container"> <h2 class="a-h2 font--blue font--ln66 a-h2--h-barlowcondense55" id="">Related Resources:</h2> <hr class="a-separator a-separator--medium" aria-hidden="true" /> </div> </div> </div> </div> </div> <div class="block block--two-card-component-6 block-inline-blockbt-two-card-component two-cards-block"> <div class="o-twoCards two-case"> <div class="container"> <div class="o-twoCards__cardSliderWrapper"> <div class="o-twoCards__cardSlider is-flex two-cards"> <div class="o-twoCards__slide slide-1" data-aos="fade-up"> <div class="m-twoCard"> <a aria-label="Enabling Enterprise AI Adoption Through Next-Gen Governance" href="/us-en/whitepaper/enabling-enterprise-ai-adoption" target="" class="m-twoCard__link font--lato"> <div class="m-twoCard__imgs"> <img alt="" title="Enabling Enterprise AI Adoption Through Next-Gen Governance" class="lazyload a-cardCover a-cardCover--show" src="/sites/default/files/styles/is_two_cards/public/2024-04/enabling_enterprise_ai.jpg?h=0a54eb03&amp;itok=_73RT4S3" style="object-position: center" > </div> <div class="m-twoCard__card"> <div class="m-twoCard__titleLink"> <h3 data-aos="" class="a-h3 a-h3--h-barlowsemibold20 font--nileBlue js-m-caseStoryCard__Title">Enabling Enterprise AI Adoption Through Next-Generation Governance</h3> </div> <div class="a-genericBody js-m-caseStoryCard__body font--black">Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). 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Business leaders are eager to realize the enormous potential that ChatGPT as well as other generative AI models can offer.</div> <a href="/us-en/whitepaper/success-generative-ai-requires-balancing-risk-reward" onclick="" class="a-button a-button--outlineOrange" aria-label="Read More about, Success With Generative AI Requires Balancing Risk With Reward">Read More</a> </div> </a> </div> </div> <div class="o-twoCards__slide slide-3" data-aos="fade-up"> <div class="m-twoCard"> <a aria-label="The Director’s Playbook for Generative AI" href="/us-en/newsletter/bp167-generative-ai" target="" class="m-twoCard__link font--lato"> <div class="m-twoCard__imgs"> <img alt="" title="The Director’s Playbook for Generative AI" class="lazyload a-cardCover a-cardCover--show" src="/sites/default/files/styles/is_two_cards/public/2023-08/playbook_for_generative_ai.jpg?h=a765c8c1&amp;itok=SFQ7aUe2" style="object-position: center" > </div> <div class="m-twoCard__card"> <div class="m-twoCard__titleLink"> <h3 data-aos="" class="a-h3 a-h3--h-barlowsemibold20 font--nileBlue js-m-caseStoryCard__Title">The Director’s Playbook for Generative AI</h3> </div> <div class="a-genericBody js-m-caseStoryCard__body font--black">So much has been written about generative AI (GenAI), it seems like a constant buzz inspiring both wonder and fear. But the value proposition is alluring. After witnessing OpenAI’s ChatGPT in action, Bill Gates said, “I knew I had just seen the most important advance in technology since the graphical user interface.”</div> <a href="/us-en/newsletter/bp167-generative-ai" onclick="" class="a-button a-button--outlineOrange" aria-label="Read More about, The Director’s Playbook for Generative AI">Read More</a> </div> </a> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </article> </div> </div> </div> <div class="push"></div> </main> <div class="page-footer"> <div> <div id="block-footer-2" class="block block-block-content block-block-content6f6159d1-3dcd-4a54-ad41-f6cd8141df36"> <div class="footer-fade" data-aos="fade" data-aos-delay="10"> <footer class="o-footer"> <div class="container"> <div class="o-footerInnercontainer__top columns"> <div class="o-footerInnercontainer__topleft column is-6-widescreen is-6-desktop is-12-mobile is-12-tablet"> <div class="a-logo-container__footer"> <a class="a-footerLogo" href="https://www.protiviti.com/us-en" aria-label="Protiviti home page"> <img src="/sites/default/files/styles/is_footer_logo/public/2022-10/PRO_LOGO_Rev_300x88_REV_1-1.png?itok=xwNz53Cw" alt="Logo Protiviti pro" class="lazyload" /> </a> </div> </div> </div> <div class="o-footerInnercontainer__middle columns"> <div class="o-footerInnercontainer__middleleft column is-12-mobile is-12-tablet is-6-desktop is-6-widescreen"> <div class="m-footerPrimarymenu"> <ul> <li class="m-footerPrimarymenu__li"> <a href="/us-en/about-us" class="m-footerPrimarymenu__a " target=""> About Us </a> </li> <li class="m-footerPrimarymenu__li"> <a href="/us-en/careers" class="m-footerPrimarymenu__a " target=""> Careers </a> </li> <li class="m-footerPrimarymenu__li"> <a href="/us-en/contact-us" class="m-footerPrimarymenu__a " target=""> Contact Us </a> </li> <li class="m-footerPrimarymenu__li"> <a href="/us-en/insights" class="m-footerPrimarymenu__a " target="_blank"> Insights </a> </li> <li class="m-footerPrimarymenu__li"> <a href="/us-en/location" class="m-footerPrimarymenu__a " target=""> Locations </a> </li> <li class="m-footerPrimarymenu__li"> <a href="/us-en/preference-center" class="m-footerPrimarymenu__a " target=""> Preference Center </a> </li> <li class="m-footerPrimarymenu__li"> <a href="/us-en/sitemap" class="m-footerPrimarymenu__a " target=""> Sitemap </a> </li> </ul> </div> </div> <div class="o-footerInnercontainer__middleright column is-12-mobile is-12-tablet is-6-desktop is-6-widescreen"> <div class="m-socialMediaIconsContainer"> <ul> <li class="m-socialMediaIconsContainer__li"> <a href="https://www.instagram.com/protiviti/" class="m-socialMediaIconsContainer__a" target="_blank" aria-label="first link">Instagram - US <i class="fa-brands fa-instagram lazyload m-socialMediaIconsContainer__i" aria-hidden="true"></i> </a> </li> <li class="m-socialMediaIconsContainer__li"> <a href="https://www.linkedin.com/company/protiviti/" class="m-socialMediaIconsContainer__a" target="_blank" aria-label="first link">US Linkedin <i class="fa-brands fa-linkedin lazyload m-socialMediaIconsContainer__i" aria-hidden="true"></i> </a> </li> <li class="m-socialMediaIconsContainer__li"> <a href="https://twitter.com/protiviti" class="m-socialMediaIconsContainer__a" target="_blank" aria-label="first link">Twitter <i class="fa-brands fa-x-twitter lazyload m-socialMediaIconsContainer__i" aria-hidden="true"></i> </a> </li> <li class="m-socialMediaIconsContainer__li"> <a href="https://www.facebook.com/protiviti" class="m-socialMediaIconsContainer__a" target="_blank" aria-label="first link">Facebook <i class="fa-brands fa-facebook lazyload m-socialMediaIconsContainer__i" aria-hidden="true"></i> </a> </li> <li class="m-socialMediaIconsContainer__li"> <a href="https://www.youtube.com/user/protivitiinc" class="m-socialMediaIconsContainer__a" target="_blank" aria-label="first link">Youtube <i class="fa-brands fa-youtube lazyload m-socialMediaIconsContainer__i" aria-hidden="true"></i> </a> </li> <li class="m-socialMediaIconsContainer__li"> <a href="https://blog.protiviti.com/" class="m-socialMediaIconsContainer__a" target="_blank" aria-label="first link">Blogs <i class="fa-brands fa-blogger lazyload m-socialMediaIconsContainer__i" aria-hidden="true"></i> </a> </li> </ul> </div> </div> </div> <div class="o-footerInnercontainer__bottom__menu columns"> <div class="footerInnercontainer__bottomleft column is-12"> <div class="m-footerSecondaryMenu"> <ul> <li class="m-footerSecondaryMenu__li"> <a href="/us-en/privacy-policy" class="m-footerSecondaryMenu__a " target=""> Privacy Notice </a> </li> <li class="m-footerSecondaryMenu__li"> <a href="/us-en/terms-use" class="m-footerSecondaryMenu__a " target=""> Terms of Use </a> </li> </ul> </div> </div> </div> <div class="o-footerInnercontainer__bottom__copy columns is-flex-direction-column"> <div class="footerInnercontainer__bottomright column is-12"> <div class="m-footerCopyright"> <p>©2024 Protiviti Inc. 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