KONE Care™ DX - Predictive elevator maintenance

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data-swiftype-index="false"> <section class="kone-header-navigation"> <div class="kone-header-navigation__header"> <div class="pagename"> <div class="container"> KONE Care™ DX - Predictive elevator maintenance </div> </div> <div class="header-sections"> <div class="container"> <div class="header-logo"> <a href="/"> <img src="/Images/KONE_logo_blue_tcm95-121992.svg?v=1" class="lazyloaded" alt="Img_KONE_New_Brand_Logo_Blue" title="KONE logo" aria-label="Kone logo and link to Home page" width="50" height="20" /> </a> </div> <div class="header-controls"> <ul class="others-details" aria-label="Additional links and information"> <li class="other-link"> <a href="https://kone.my.site.com/koneonline/ccloginportal"> KONE Online </a> </li> </ul> <ul class="controls-details" aria-label="Additional links and information"> <li class="language-selector desktop"> <a aria-label="website country selection" class="network" href="/country-selector.aspx"> <span class="icon-network_ip"></span> <span 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class="kone-header-navigation__nav" id="kone-header-navigation"> <div class="container"> <ul aria-label="Site menu"> <li class="navigation-list-item"> <a role="button" href="/high-rise-solutions/" class="main-menu-item hasChildren" target="_self" data-info="tcm:95-10929-4"><span class="text">High-Rise solutions</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu container">  <div class="link-info"> <div class="link-info-block" data-info="tcm:95-10929-4"> <p class="link-info-block__title"> <a href="/high-rise-solutions/"> High-Rise solutions </a> </p> <p class="link-info-block__text"> <span> The rise of connected services, digital tools, and automation will influence how people use high-rise buildings. KONE’s new high-rise solutions will help smartly augment the built environment and future-proof your buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-132866-64"> <p class="link-info-block__path">High-Rise solutions > </p> <p class="link-info-block__title">KONE Office Flow</p> <p class="link-info-block__text"> <span> KONE Office Flow is a modular, connected solution that adapts with the needs of your building and its users, providing smooth people flow with touch-free access and personalized user experiences that make office environments more attractive and efficient. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-132867-64"> <p class="link-info-block__path">High-Rise solutions > </p> <p class="link-info-block__title">Digital Experience Elevators</p> <p class="link-info-block__text"> <span> KONE Digital Experience elevators </span> </p> </div> <div class="link-info-block" data-info="tcm:95-132868-64"> <p class="link-info-block__path">High-Rise solutions > </p> <p class="link-info-block__title">KONE High-Rise MiniSpace™ DX</p> <p class="link-info-block__text"> <span> Unleash new possibilities with energy savings and lower carbon emissions across the lifecycle. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1"> <li> <a role="button" href="/high-rise-solutions/" data-info="tcm:95-10929-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> High-Rise solutions</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a role="button" class="" data-children="0" href="/high-rise-solutions/office-flow.aspx" data-info="tcm:95-132866-64"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> KONE Office Flow</span> </span> <span class="link-expand-collapse-arrow"></span> </a> 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class="main-menu-item hasChildren" target="_self" data-info="tcm:95-899-4"><span class="text">New buildings</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu container">  <div class="link-info"> <div class="link-info-block" data-info="tcm:95-899-4"> <p class="link-info-block__title"> <a href="/new-buildings/"> New buildings </a> </p> <p class="link-info-block__text"> <span> Discover how KONE provides world-class services and innovative solutions for new buildings – all you need for smooth people flow </span> </p> </div> <div class="link-info-block" data-info="tcm:95-904-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Elevators | Lifts</p> <p class="link-info-block__text"> <span> Discover the new KONE DX Smart Elevator for passenger lifts, with built-in connectivity to future-proof your building and deliver a redefined user experience. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6239-4"> <p class="link-info-block__path">New buildings > Elevators | Lifts > </p> <p class="link-info-block__title">KONE MonoSpace® DX</p> <p class="link-info-block__text"> <span> Discover the machine room-less KONE MonoSpace® DX passenger elevator for low and mid-rise residential and commercial buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6240-4"> <p class="link-info-block__path">New buildings > Elevators | Lifts > </p> <p class="link-info-block__title">KONE MiniSpace™ DX</p> <p class="link-info-block__text"> <span> Explore KONE MiniSpace™ DX for your home lift in Singapore, featuring a compact machine room and digital connectivity for mid and high-rise buildings. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6241-4"> <p class="link-info-block__path">New buildings > Elevators | Lifts > </p> <p class="link-info-block__title">KONE TranSys™ DX</p> <p class="link-info-block__text"> <span> Discover the machine room-less KONE TranSys™ DX goods and passenger elevator for demanding people flow environments like public transport, retail, and medical facilities. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6242-4"> <p class="link-info-block__path">New buildings > Elevators | Lifts > </p> <p class="link-info-block__title">Elevator connectivity</p> <p class="link-info-block__text"> <span> Discover how KONE’s smart elevator solutions with built-in connectivity add value and make your building a more attractive prospect for tenants and visitors. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6244-4"> <p class="link-info-block__path">New buildings > Elevators | Lifts > </p> <p class="link-info-block__title">Elevator interior design</p> <p class="link-info-block__text"> <span> Discover how KONE DX Class elevators help you bring your design vision to life and create an elevator experience that helps your building connect with people and make a lasting impression. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-906-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Escalators</p> <p class="link-info-block__text"> <span> KONE is a leading escalator & moving walkway manufacturer providing ideal solution for moving people horizontally in shopping mall or airport. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-17516-64"> <p class="link-info-block__path">New buildings > Escalators > </p> <p class="link-info-block__title">KONE TravelMaster 110</p> <p class="link-info-block__text"> <span> Learn more about the highly eco-efficient KONE TravelMaster 110 escalator – optimized for retail environments to ensure a pleasant shopping experience. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-17549-64"> <p class="link-info-block__path">New buildings > Escalators > </p> <p class="link-info-block__title">KONE TransitMaster 120</p> <p class="link-info-block__text"> <span> Learn more about the highly durable and eco-efficient KONE TransitMaster 120 escalator – optimized for transit centers to ensure a pleasant passenger experience, even under the most demanding traffic conditions. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-17561-64"> <p class="link-info-block__path">New buildings > Escalators > </p> <p class="link-info-block__title">KONE TransitMaster 140</p> <p class="link-info-block__text"> <span> The KONE TransitMaster™ 140 is a highly durable escalator designed for the most demanding public transportation environments, such as metro stations and airports. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-3439-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Autowalks</p> <p class="link-info-block__text"> <span> KONE is a leading autowalk & moving walkway manufacturer providing ideal solution for moving people horizontally in shopping mall or airport. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-53595-64"> <p class="link-info-block__path">New buildings > Autowalks > </p> <p class="link-info-block__title">KONE TravelMaster 115</p> <p class="link-info-block__text"> <span> An inclined autowalk designed to provide easy and safe access throughout your building, even when passengers are moving with a heavy cart or pushing a baby stroller. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-53593-64"> <p class="link-info-block__path">New buildings > Autowalks > </p> <p class="link-info-block__title">KONE TransitMaster 165/185</p> <p class="link-info-block__text"> <span> The KONE TransitMaster™ 165/185 is a heavy-duty autowalk primarily targeted towards the infrastructure segment with demanding traffic conditions, such as airports, railways as well as stadiums and other transit centers. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-53594-64"> <p class="link-info-block__path">New buildings > Autowalks > </p> <p class="link-info-block__title">KONE InnoTrack</p> <p class="link-info-block__text"> <span> Discover our revolutionary autowalk solution that requires no pit and offers unparalleled flexibility. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-927-4"> <p class="link-info-block__path">New buildings > </p> <p class="link-info-block__title">Advanced People Flow Solutions</p> <p class="link-info-block__text"> <span> Advanced People Flow Solutions integrate equipment and devices into one holistic smart building solution. The result is a seamless user experience from front door to final destination—a new way to make everyday life easier. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-53601-64"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">KONE turnstiles</p> <p class="link-info-block__text"> <span> Learn more about KONE turnstiles – stylish and durable access control solutions for managing people flow in your building. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6246-4"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">Access solutions</p> <p class="link-info-block__text"> <span> Learn how KONE’s integrated access control helps tenants travel smoothly and safely from the building entrance to their home floor. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6247-4"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">Destination solutions</p> <p class="link-info-block__text"> <span> Learn how KONE destination solutions reduce waiting and travel times by taking into account the number of passengers and their destination floors. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6245-4"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">Infotainment solutions</p> <p class="link-info-block__text"> <span> Discover KONE information solutions – a convenient way to share content as well as building and safety information in elevator cars and other building areas. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6248-4"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">Monitoring solutions</p> <p class="link-info-block__text"> <span> Learn about KONE monitoring solutions, which enable real-time inspection of elevator and escalator operation across multiple locations via a single interface. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-7108-4"> <p class="link-info-block__path">New buildings > Advanced People Flow Solutions > </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> KONE Handrail Sanitizer uses ultraviolet light to gradually disinfect escalator and autowalk handrails. The process is chemical free and safe. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1"> <li> <a role="button" href="/new-buildings/" data-info="tcm:95-899-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> New buildings</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a role="button" class="children" data-children="1" href="/new-buildings/elevators-lifts/" data-info="tcm:95-904-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-elevator"></use> </svg> </span> <span> Elevators | Lifts</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="1"> <li><a role="button" href="/new-buildings/elevators-lifts/kone-monospace-dx/" data-info="tcm:95-6239-4"><span>KONE MonoSpace® DX</span></a></li> <li><a role="button" 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href="/new-buildings/escalators-and-moving-walkways/travelmaster-110.aspx" data-info="tcm:95-17516-64"><span>KONE TravelMaster 110</span></a></li> <li><a role="button" href="/new-buildings/escalators-and-moving-walkways/transitmaster-120.aspx" data-info="tcm:95-17549-64"><span>KONE TransitMaster 120</span></a></li> <li><a role="button" href="/new-buildings/escalators-and-moving-walkways/transitmaster-140.aspx" data-info="tcm:95-17561-64"><span>KONE TransitMaster 140</span></a></li> </ul> </li>  <li> <a role="button" class="children" data-children="3" href="/new-buildings/autowalks/" data-info="tcm:95-3439-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-auto-walk"></use> </svg> </span> <span> Autowalks</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="3"> <li><a role="button" href="/new-buildings/autowalks/travelmaster-115.aspx" data-info="tcm:95-53595-64"><span>KONE TravelMaster 115</span></a></li> <li><a role="button" href="/new-buildings/autowalks/transitmaster-165-185.aspx" data-info="tcm:95-53593-64"><span>KONE TransitMaster 165/185</span></a></li> <li><a role="button" href="/new-buildings/autowalks/innotrack.aspx" data-info="tcm:95-53594-64"><span>KONE InnoTrack</span></a></li> </ul> </li>  <li> <a role="button" class="children" data-children="4" href="/new-buildings/advanced-people-flow-solutions/" data-info="tcm:95-927-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-people-flow"></use> </svg> </span> <span> Advanced People Flow Solutions</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="4"> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/turnstiles.aspx" data-info="tcm:95-53601-64"><span>KONE turnstiles</span></a></li> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/access-solutions/" data-info="tcm:95-6246-4"><span>Access solutions</span></a></li> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/destination-solutions/" data-info="tcm:95-6247-4"><span>Destination solutions</span></a></li> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/infotainment-solutions/" data-info="tcm:95-6245-4"><span>Infotainment solutions</span></a></li> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/monitoring-solutions/" data-info="tcm:95-6248-4"><span>Monitoring solutions</span></a></li> <li><a role="button" href="/new-buildings/advanced-people-flow-solutions/health-and-wellbeing/" data-info="tcm:95-7108-4"><span>Health and well-being solutions</span></a></li> </ul> </li> </ul> </div> </div> <div class="submenu-close"><button class="icon-scroll_up" aria-label="Close submenu"></button></div> </div> </li> <li class="navigation-list-item"> <a role="button" href="/existing-buildings/" class="main-menu-item hasChildren" target="_self" data-info="tcm:95-900-4"><span class="text">Existing buildings</span><span class="arrow"></span></a> <div class="sub-menu"> <div class="submenu container">  <div class="link-info"> <div class="link-info-block" data-info="tcm:95-900-4"> <p class="link-info-block__title"> <a href="/existing-buildings/"> Existing buildings </a> </p> <p class="link-info-block__text"> <span> Discover our high-quality solutions for the maintenance and modernization of elevators, escalators, and automatic doors – all from one trusted supplier </span> </p> </div> <div class="link-info-block" data-info="tcm:95-7510-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Elevator connectivity</p> <p class="link-info-block__text"> <span> A connected elevator puts you and your users in control, with the possibility to add smart, value-adding services that optimize people flow, make everyday life easier for users, and ensure your building is 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<p class="link-info-block__title">Your maintenance journey</p> <p class="link-info-block__text"> <span> Learn about your maintenance journey with KONE and our intelligent maintenance services and contract options for elevators, escalators, and automatic building doors. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6939-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">KONE Care – preventive maintenance</p> <p class="link-info-block__text"> <span> Discover how KONE’s flexible, tailored preventive maintenance services in Singapore keep your elevators, escalators and automatic building doors safe. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-8983-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">KONE Care DX</p> <p class="link-info-block__text"> <span> Boost user experience, maximize uptime and prolong your elevator’s life with a sustainable maintenance service for KONE DX Class elevators. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6952-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">KONE 24/7 Connected Services</p> <p class="link-info-block__text"> <span> KONE predictive maintenance solution in Singapore uses remote monitoring and diagnostics to predict, maintain and take action before elevator breakage. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-7198-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Health and well-being solutions</p> <p class="link-info-block__text"> <span> KONE Handrail Sanitizer uses ultraviolet light to gradually disinfect escalator and autowalk handrails. The process is chemical free and safe. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-6948-4"> <p class="link-info-block__path">Existing buildings > Maintenance > </p> <p class="link-info-block__title">Customer communications channels</p> <p class="link-info-block__text"> <span> Stay up to date with equipment status and maintenance work progress around the clock. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-934-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Elevator modernization</p> <p class="link-info-block__text"> <span> Find a trusted partner who offers simple and innovative elevator modernization solutions that can improve the safety, appearance and functionality of your elevator equipment. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-947-4"> <p class="link-info-block__path">Existing buildings > Elevator modernization > </p> <p class="link-info-block__title">Full elevator replacement</p> <p class="link-info-block__text"> <span> We provide fast & reliable elevator services for passenger and service lifts, ranging from elevator repair to full elevator replacement service. Contact us now. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-951-4"> <p class="link-info-block__path">Existing buildings > Elevator modernization > </p> <p class="link-info-block__title">Modular modernization</p> <p class="link-info-block__text"> <span> With modular modernization you can upgrade entire systems and significantly improve the performance of your elevator. Read more! </span> </p> </div> <div class="link-info-block" data-info="tcm:95-9473-4"> <p class="link-info-block__path">Existing buildings > Elevator modernization > </p> <p class="link-info-block__title">MonoSpace Upgrade</p> <p class="link-info-block__text"> <span> Learn about the solutions to upgrade your KONE MonoSpace® elevator. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-952-4"> <p class="link-info-block__path">Existing buildings > Elevator modernization > </p> <p class="link-info-block__title">Component upgrades</p> <p class="link-info-block__text"> <span> Discover our wide range of elevator upgrades covering things like the elevator door operator, signalization, and lighting system. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-936-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">Escalator & Autowalk modernization</p> <p class="link-info-block__text"> <span> Discover our range of escalator modernization solutions that will increase the lifespan of your escalators, giving you the flexibility of replacing the entire installation or just individual components. </span> </p> </div> <div class="link-info-block" data-info="tcm:95-953-4"> <p class="link-info-block__path">Existing buildings > Escalator & Autowalk modernization > </p> <p class="link-info-block__title">Full escalator replacement</p> <p class="link-info-block__text"> <span> We provide fast & reliable escalator services ranging from escalator repair to full escalator replacement services. Contact us now </span> </p> </div> <div class="link-info-block" data-info="tcm:95-954-4"> <p class="link-info-block__path">Existing buildings > Escalator & Autowalk modernization > </p> <p class="link-info-block__title">Modular modernization</p> <p class="link-info-block__text"> <span> With our escalator upgrade and modular modernization solutions you can renew individual components or complete systems. Visit us! </span> </p> </div> <div class="link-info-block" data-info="tcm:95-7103-4"> <p class="link-info-block__path">Existing buildings > </p> <p class="link-info-block__title">People Flow Planning and Consulting</p> <p class="link-info-block__text"> <span> Discover how KONE People Flow Planning & Consulting services can help you create a smart building with seamless people flow through expert analysis, elevator data, and world-class tools. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1"> <li> <a role="button" href="/existing-buildings/" data-info="tcm:95-900-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-arrow-right-button"></use> </svg> </span> <span> Existing buildings</span> </span> <span class="link-expand-collapse-arrow"></span> </a> </li>  <li> <a role="button" class="" data-children="4" href="/existing-buildings/connectivity/" data-info="tcm:95-7510-4"> <span class="link-content"> <span> <svg> <use 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data-children="7" href="/existing-buildings/escalator-autowalk-modernization/" data-info="tcm:95-936-4"> <span class="link-content"> <span> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-escalator-critical"></use> </svg> </span> <span> Escalator & Autowalk modernization</span> </span> <span class="link-expand-collapse-arrow"></span> </a> <ul class="level-2" data-child="7"> <li><a role="button" href="/existing-buildings/escalator-autowalk-modernization/full-escalator-replacement/" data-info="tcm:95-953-4"><span>Full escalator replacement</span></a></li> <li><a role="button" href="/existing-buildings/escalator-autowalk-modernization/modular-modernization/" data-info="tcm:95-954-4"><span>Modular modernization</span></a></li> </ul> </li>  <li> <a role="button" class="" data-children="7" href="/existing-buildings/people-flow-planning-and-consulting/" data-info="tcm:95-7103-4"> <span class="link-content"> <span> <svg> <use 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and Brochure Downloads </a> </p> <p class="link-info-block__text"> <span> Downloads Codes and standards Glossary </span> </p> </div> <div class="link-info-block" data-info="tcm:95-3286-4"> <p class="link-info-block__path">Tools and Brochure Downloads > </p> <p class="link-info-block__title">Brochure Library</p> <p class="link-info-block__text"> <span> </span> </p> </div> <div class="link-info-block" data-info="tcm:95-960-4"> <p class="link-info-block__path">Tools and Brochure Downloads > </p> <p class="link-info-block__title">Glossary</p> <p class="link-info-block__text"> <span> When talking about elevators, escalators, and automatic building doors it’s sometimes necessary to use technical terms and acronyms, so we’ve created a handy glossary to help you make sense of them. </span> </p> </div> </div> <div class="submenu-block"> <ul class="level-1"> <li> <a role="button" href="/tools-downloads/" data-info="tcm:95-901-4"> <span class="link-content"> <span> <svg> <use 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href="/about-us/contact-us/" role="button"> Contact us </a> </div> </section> </header><main class="krtemplate"> <div class="bottom-sticky-items"> <a href="#" tabindex="1" class="btt" title="Back to top" data-swiftype-index="false"> <span>Back to top</span> </a> </div> <section class="module-breadcrumbs" data-swiftype-index="false"> <nav class="container breadcrumbs-section" aria-label="Breadcrumb"> <ul class="breadcrumb"> <li title="HOME"><a href="/" aria-label="HOME"><span class="icon-home"></span></a></li> <li title="Existing buildings"><a href="/existing-buildings/" aria-label="Existing buildings">Existing buildings</a></li> <li title="Maintenance"><a href="/existing-buildings/maintenance/" aria-label="Maintenance">Maintenance</a></li> <li title="KONE Care DX" aria-current="page">KONE Care DX</li> </ul> </nav> </section> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [{"@type": "ListItem","position": "1","name": "Root","item": "https://www.kone.sg/" },{"@type": "ListItem","position": "2","name": "Existing buildings","item": "https://www.kone.sg/existing-buildings/" },{"@type": "ListItem","position": "3","name": "Maintenance","item": "https://www.kone.sg/existing-buildings/maintenance/" },{"@type": "ListItem","position": "4","name": "KONE Care DX","item": "https://www.kone.sg/existing-buildings/maintenance/care-dx/" }] } </script> <div class="hero-banner-wrapper"> <section id="item-111010" class="banner hero-banner scroll-past video-banner overlay-disabled level1"> <div class="container"> <picture> <source media="(max-width: 767px)" srcset="/Images/kone_care_dx_landingpage_header_image_1440x670_tcm95-111003.jpg?v=2" > <source media="(min-width: 768px)" srcset="/Images/kone_care_dx_landingpage_header_image_1440x670_tcm95-111003.jpg?v=2" > <img class="responsive-background" alt="img_kone_care_dx_landingpage_header_image" src="/Images/kone_care_dx_landingpage_header_image_1440x670_tcm95-111003.jpg?v=2" width="1024" height="450"> </picture> <button class="round animate close stop-video" aria-label="Stop video" title="Close video"></button> <header> <h1 >KONE CARE™ DX<br /> </h1> <p class="intro"> <span>The future of smart and sustainable maintenance </span> </p> </header> </div> </section> </div> <section class="module module-info" id="item-111025"> <div class="container"> <h2 style="display:none">KONE Care™ DX - Predictive elevator maintenance</h2> <header> <p class="intro">Keep your KONE DX elevator in the best shape with the first carbon-neutral maintenance service in the elevator industry. Thanks to AI-powered predictive maintenance, automatic updates, remote servicing and in person or digital support at your fingertips —KONE Care™ DX maximizes uptime and prolongs your elevator's life.</p> </header> <div class="content info "> <article> <div class="rtf"> <h3>>40%</h3> <div class="details"> <p>>40% reduction in elevator faults</p> </div> </div> </article> <article> <div class="rtf"> <h3>1st</h3> <div class="details"> <p>1st carbon-neutral elevator maintenance service</p> </div> </div> </article> <article> <div class="rtf"> <h3>24/7</h3> <div class="details"> <p>24/7 support and insights</p> </div> </div> </article> </div> </div> </section> <section class="module module-cta " data-pattern="" id="item-111013"> <div class="container"> <div class="content cta"> <div class="rtf"> <div class="details"> </div> <div class="actions"> <a class="btn btn-secondary btn-medium" data-analytics="" data-button-type="OTHER" href="/existing-buildings/maintenance/care-dx/#item-111012" target="_self">Want to learn more? Contact us</a> </div> </div> </div> </div> </section> <section class="module module-content-blocks layout-cards " id="item-111014"> <div class="container"> <header> <h2>Discover KONE Care™ DX</h2> <p class="intro">KONE DX elevators are advanced. Taking care of them should be simple. KONE Care™ DX uses the power of AI and digital connectivity to provide seamless, predictive elevator care while keeping you up-to-date on your equipment’s status.</p> </header> <div class="content content-blocks"> <article class="content-block"> <div class="media"> <img data-src="/Images/dx-lander-page-digital-services_668x376_tcm95-111004.jpg?v=2" src="/Content/ajax-loader-big.gif?t=20241026" class=" lazyload" alt="img_dx-lander-page-digital-services_668x376" /> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>Intelligently prolong your elevator’s life</h3> <div class="details"><p> Maximize uptime and keep your KONE DX elevator running day-in, day-out with AI-powered predictive maintenance, automatic updates and intelligent troubleshooting. With KONE Care™ DX, you get all the benefits of KONE 24/7 Connected Services and more.</p></div> <div class="actions"> <a href="/existing-buildings/maintenance/247-connected-services/">Read more</a> </div> </div> </article> <article class="content-block"> <div class="media"> <img data-src="/Images/kone_care_dx_landingpage_block4_image2_support_tcm95-111005.jpg?v=1" src="/Content/ajax-loader-big.gif?t=20241026" class=" lazyload" alt="img_kone_care_dx_landingpage_block4_image2_support" /> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>Get instant support and visibility over your equipment</h3> <div class="details"><p> Get help when you need it with support from our experts and stay on top of your elevator's performance delivered to your fingertips through online reports and instant mobile notifications. Get in touch via KONE Online, KONE Mobile or speak to someone in person at our customer call centre.</p></div> <div class="actions"> <a href="/existing-buildings/maintenance/customer-communication/">Read more</a> </div> </div> </article> </div> </div> </section> <section class="module module-content-blocks layout-cards " id="item-111026"> <div class="container"> <h2 style="display:none">KONE Care™ DX - Predictive elevator maintenance</h2> <div class="content content-blocks"> <article class="content-block"> <div class="media"> <img data-src="/Images/kone-corporate_sustainability-approved-by-south-pole_668x376_tcm95-115899.jpg?v=2" src="/Content/ajax-loader-big.gif?t=20241026" class=" lazyload" alt="img_kone-corporate_sustainability-approved-south-pole_668x376" /> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>Benefit from sustainable elevator care</h3> <div class="details"><p>Reduce unplanned maintenance visits and utilize our predictive services that are making it easier to plan proactively for upcoming repairs. Plus, all KONE Care™ DX maintenance visits will be carbon neutral through our offsetting programs - that's better for the planet.</p><br /><p>*KONE is partnering with leading climate solutions provider <a href="https://www.southpole.com/" title="South Pole" target="_blank">South Pole</a>, who have assessed our KONE Care DX carbon neutral maintenance approach and approved that it is aligned with the generally established practices related to carbon nautrality and compensation.</p></div> <div class="actions"> <a href="/Images/What_is_carbon_neutral_maintenance_WEB_tcm95-111350.pdf" target="_blank">Read more</a> </div> </div> </article> <article class="content-block"> <div class="media"> <img data-src="/Images/kone_care_dx_landingpage_block4_image4_experience_tcm95-111007.jpg?v=1" src="/Content/ajax-loader-big.gif?t=20241026" class=" lazyload" alt="img_kone_care_dx_landingpage_block4_image4_experience" /> </div> <div class="rtf"> <p class="subtitle"> </p> <h3>Create tailor-made experiences</h3> <div class="details"><p> Delight and inspire with hand-picked digital services that can be easily adapted, activated and scaled to boost user experience within your building. KONE Care™ DX is the smartest way to leverage the power of connectivity and seamlessly evolve your KONE DX Class elevator as you go - keeping your building on the cutting-edge, both now and in the future.</p></div> </div> </article> </div> </div> </section> <section class="module module-cta bg-image" data-pattern="/Images/kone_care_dx_landingpage_block8_image1_background_tcm95-111022.jpg?v=1" id="item-111027"> <div class="container"> <div class="content cta"> <div class="rtf"> <h3>Download the brochure</h3> <div class="details"> <p>KONE Care™ DX is leading the way towards a new era of smart and sustainable maintenance for connected elevators. Download the brochure to discover more tangible benefits. </p> </div> <div class="actions"> <a class="btn btn-secondary btn-medium btn-externalarrow " data-analytics="" data-button-type="OTHER" href="/Images/KONE-Care-DX-Brochure_tcm95-111049.pdf" target="_blank" title="pdf_kone_care_dx_brochure [5.2 MB]">Download the brochure</a> </div> </div> </div> </div> </section> <section class="module layout-tiles module-selected-highlights" id="item-111018"> <div class="container"> <header> <h2>Evolve your elevator with digital services</h2> <p class="intro">With digital services and connectivity, you can create tailored experiences for elevator users and improve the people flow experience for the entire building.</p> </header> <div class="content selected-highlights"> <article class="selected-highlights-tile"> <a href="/existing-buildings/247-planner/"> <div class="media"> <img data-src="/Images/Kone_24_7_planner_technician_laptop_688x376_tcm95-109453.jpg?v=1" src="/Content/ajax-loader-big.gif?t=20241026" class=" lazyload" alt="img_Kone_24_7_planner_technician_laptop_688x376" /> </div> </a> <div class="rtf"> <a href="/existing-buildings/247-planner/"> <h3> KONE 24/7 Planner </h3> </a> <div class="details"><p>Make better decisions about asset management with the help of advanced analytics and real equipment usage data.</p></div> </div> </article> <article class="selected-highlights-tile"> <a href="/new-buildings/advanced-people-flow-solutions/infotainment-solutions/"> <div class="media"> <img data-src="/Images/Spotting-problems-before-they-happen-668x376_tcm95-103554.jpg?v=1" src="/Content/ajax-loader-big.gif?t=20241026" class=" lazyload" alt="img_Spotting-problems-before-they-happen-668x376" /> </div> </a> <div class="rtf"> <a href="/new-buildings/advanced-people-flow-solutions/infotainment-solutions/"> <h3> KONE Information </h3> </a> <div class="details"><p>Share important building information quickly and easily while enhancing elevator experience</p></div> </div> </article> <article class="selected-highlights-tile"> <a class="video-link" href="#kone-elevator-call"> <div class="media"> <img data-src="/Images/kone_care_dx_landingpage_block5_image3_call_tcm95-111015.jpg?v=1" src="/Content/ajax-loader-big.gif?t=20241026" class=" lazyload" alt="img_kone_care_dx_landingpage_block5_image3_cal" /> <button class="play" title="click to play video" aria-label="click to play video"></button> </div> </a> <div class="rtf"> <a class="video-link" href="#kone-elevator-call"> <h3> KONE Elevator Call </h3> </a> <div class="details"><p>Allow users to call an elevator from their smart phone using cloud technology with no need to touch elevator buttons.</p></div> <div class="social"> <ul> <li> <a data-social-network="facebook" href="//www.facebook.com/sharer.php?u=https%3a%2f%2fwww.kone.sg%2fexisting-buildings%2fmaintenance%2fcare-dx%2f%23kone-elevator-call" target="_blank" title="Share to Facebook"> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-facebook"></use> </svg> </a> </li> <li> <a data-social-network="linkedin" href="//www.linkedin.com/shareArticle?mini=true&url=https%3a%2f%2fwww.kone.sg%2fexisting-buildings%2fmaintenance%2fcare-dx%2f%23kone-elevator-call" target="_blank" title="Share to LinkedIn"> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-linkedin"></use> </svg> </a> </li> <li> <a data-social-network="twitter" href="//twitter.com/share?url=https%3a%2f%2fwww.kone.sg%2fexisting-buildings%2fmaintenance%2fcare-dx%2f%23kone-elevator-call&text=KONE Care™ DX - Predictive elevator maintenance&hashtags=KONE Care™ DX - Predictive elevator maintenance" target="_blank" title="Share to X"> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-twitter"></use> </svg> </a> </li> <li> <a data-social-network="email" href="mailto:?Subject=KONE Care™ DX - Predictive elevator maintenance&Body=https%3a%2f%2fwww.kone.sg%2fexisting-buildings%2fmaintenance%2fcare-dx%2f%23kone-elevator-call" title="Share to Email"> <svg> <use xlink:href="/fonts/Kone-icons-sprite.svg#i-message"></use> </svg> </a> </li> </ul> </div> </div> </article> <article class="selected-highlights-tile"> <a href="/existing-buildings/maintenance/247-connected-services/"> <div class="media"> <img data-src="/Images/kone_care_dx_landingpage_block5_image5_247_tcm95-111017.jpg?v=1" src="/Content/ajax-loader-big.gif?t=20241026" class=" lazyload" alt="img_kone_care_dx_landingpage_block5_image5_247" /> </div> </a> <div class="rtf"> <a href="/existing-buildings/maintenance/247-connected-services/"> <h3> KONE 24/7 Connected Services </h3> </a> <div class="details"><p>Maximise elevator uptime with predictive maintenance for greater cost efficiency.</p></div> </div> </article> </div> </div> </section> <section class="module module-form" id="item-111012" data-swiftype-index="false"> <div class="container"> <header> <h2>Let’s chat</h2><p class="intro">Interested in learning more? Book a meeting today to learn more about predictive sustainable elevator maintenance and discover how KONE Care™ DXcan help get the most out of your KONE DX elevator.</p> </header> <div class="fa-form form-compact column-layout ">  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta name="referrer" content="no-referrer-when-downgrade">  <script type="text/javascript" data-for="FA__DOMContentLoadedEventDispatch" src="https://kone.tfaforms.net/js/FA__DOMContentLoadedEventDispatcher.js" defer></script> <script type="text/javascript"> document.addEventListener("FA__DOMContentLoaded", function(){ const FORM_TIME_START = Math.floor((new Date).getTime()/1000); let formElement = document.getElementById("tfa_0"); if (null === formElement) { formElement = document.getElementById("0"); } let appendJsTimerElement = function(){ let formTimeDiff = Math.floor((new Date).getTime()/1000) - FORM_TIME_START; let cumulatedTimeElement = 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