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SMS Foundations</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/onboarding/prepare-your-sender-strategy" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">2. Prepare your sender strategy</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/onboarding/build-your-account" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">3. Build your Account</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/onboarding/monitor-your-application" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">4. Monitor your application</span></a></div></div><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/usage/tutorials/how-to-use-your-free-trial-account-namer" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">How to work with your Twilio Free Trial account (US only)<span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" viewBox="0 0 20 20" aria-labelledby="LogoTwilioIcon-:Rl9akalamlasm:"><title id="LogoTwilioIcon-:Rl9akalamlasm:">Twilio General Usage Documentation</title><path fill="currentColor" fill-rule="evenodd" d="M10 0C4.477 0 0 4.477 0 10s4.477 10 10 10 10-4.477 10-10A10 10 0 0010 0zm0 17.333a7.333 7.333 0 110-14.666 7.333 7.333 0 010 14.666zm4.533-9.8a2.067 2.067 0 11-2.066-2.066 2.08 2.08 0 012.066 2.066zm0 4.934a2.067 2.067 0 11-2.066-2.067 2.08 2.08 0 012.066 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data-paste-core-version="20.7.0" class="css-pft8gl"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" aria-labelledby="ChevronDisclosureIcon-:Rj9kilamlasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M9.707 6.293a1 1 0 00-1.497 1.32l.083.094L10.585 10l-2.292 2.293a1 1 0 00-.083 1.32l.083.094a1 1 0 001.32.083l.094-.083 3-3a1 1 0 00.083-1.32l-.083-.094-3-3z"></path></svg></span></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">API Reference</span></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_CONTENT" data-paste-core-version="20.7.0" id=":Rilamlasm:" hidden="" style="display:none" class="css-1nm6rmy"><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/api" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">API Overview</span></a><div 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class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Media Resource</span></a></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE" data-paste-core-version="20.7.0" class="css-17onuso"><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_WRAPPER" data-paste-core-version="20.7.0" class="css-1icrb9o"><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING" data-paste-core-version="20.7.0" type="button" aria-expanded="false" aria-controls=":R1qkilamlasm:" class="css-q9if6j"><span data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_EXPAND_ICON" data-paste-core-version="20.7.0" class="css-f76d15"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pft8gl"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" aria-labelledby="ChevronDisclosureIcon-:Rj9lqkilamlasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M9.707 6.293a1 1 0 00-1.497 1.32l.083.094L10.585 10l-2.292 2.293a1 1 0 00-.083 1.32l.083.094a1 1 0 001.32.083l.094-.083 3-3a1 1 0 00.083-1.32l-.083-.094-3-3z"></path></svg></span></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">Service Resource</span></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_CONTENT" data-paste-core-version="20.7.0" id=":R1qkilamlasm:" hidden="" style="display:none" class="css-1nm6rmy"><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/api/service-resource" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Service Resource</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/api/alphasender-resource" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">AlphaSender Resource</span></a><a 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data-paste-core-version="20.7.0" class="css-qxhhlx">(A2P 10DLC) BrandRegistration Resource</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/api/brand-vetting-resource" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">(A2P 10DLC) BrandVetting Resource</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/api/usapptoperson-resource" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">(A2P 10DLC) UsAppToPerson Resource</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/api/usapptopersonusecase-resource" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">(A2P 10DLC) UsAppToPersonUsecase Resource</span></a></div></div><a 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data-paste-core-version="20.7.0" class="css-1icrb9o"><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING" data-paste-core-version="20.7.0" type="button" aria-expanded="false" aria-controls=":Rqlamlasm:" class="css-1vx51jp"><span data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_EXPAND_ICON" data-paste-core-version="20.7.0" class="css-f76d15"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pft8gl"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" aria-labelledby="ChevronDisclosureIcon-:Rj9kqlamlasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M9.707 6.293a1 1 0 00-1.497 1.32l.083.094L10.585 10l-2.292 2.293a1 1 0 00-.083 1.32l.083.094a1 1 0 001.32.083l.094-.083 3-3a1 1 0 00.083-1.32l-.083-.094-3-3z"></path></svg></span></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">Preventing Fraud</span></div></div><div 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data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING" data-paste-core-version="20.7.0" type="button" aria-expanded="false" aria-controls=":R12lamlasm:" class="css-1vx51jp"><span data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_EXPAND_ICON" data-paste-core-version="20.7.0" class="css-f76d15"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pft8gl"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" aria-labelledby="ChevronDisclosureIcon-:Rj9l2lamlasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M9.707 6.293a1 1 0 00-1.497 1.32l.083.094L10.585 10l-2.292 2.293a1 1 0 00-.083 1.32l.083.094a1 1 0 001.32.083l.094-.083 3-3a1 1 0 00.083-1.32l-.083-.094-3-3z"></path></svg></span></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">Tutorials</span></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_CONTENT" data-paste-core-version="20.7.0" id=":R12lamlasm:" hidden="" style="display:none" class="css-1nm6rmy"><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/tutorials/how-to-receive-and-reply" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Receive and Reply to Incoming Messages</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/tutorials/how-to-send-sms-messages" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Send SMS and MMS Messages</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/tutorials/appointment-reminders" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Send Appointment Reminders</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/tutorials/how-to-retrieve-and-modify-message-history" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Retrieve and Modify Message History</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/tutorials" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Browse all Messaging tutorials</span></a></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE" data-paste-core-version="20.7.0" class="css-17onuso"><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_WRAPPER" data-paste-core-version="20.7.0" class="css-1icrb9o"><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING" data-paste-core-version="20.7.0" type="button" aria-expanded="false" aria-controls=":R1alamlasm:" class="css-1vx51jp"><span data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_EXPAND_ICON" data-paste-core-version="20.7.0" class="css-f76d15"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pft8gl"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" aria-labelledby="ChevronDisclosureIcon-:Rj9lalamlasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M9.707 6.293a1 1 0 00-1.497 1.32l.083.094L10.585 10l-2.292 2.293a1 1 0 00-.083 1.32l.083.094a1 1 0 001.32.083l.094-.083 3-3a1 1 0 00.083-1.32l-.083-.094-3-3z"></path></svg></span></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">Messaging Services</span></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_CONTENT" data-paste-core-version="20.7.0" id=":R1alamlasm:" hidden="" style="display:none" class="css-1nm6rmy"><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/services" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Overview</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/tutorials/send-messages-with-messaging-services" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Send Messages with Messaging Services</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/tutorials/advanced-opt-out" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Manage opt-ins and opt-outs</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/guides/best-practices-at-scale" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Best Practices for Scaling with Messaging Services</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/guides/scaling-queueing-latency" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Manage queueing and latency</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/services/alphanumeric-sender-ids-in-messaging-services" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Alphanumeric Sender IDs</span></a></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE" data-paste-core-version="20.7.0" class="css-17onuso"><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_WRAPPER" data-paste-core-version="20.7.0" class="css-1icrb9o"><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING" data-paste-core-version="20.7.0" type="button" aria-expanded="false" aria-controls=":R1ilamlasm:" class="css-1vx51jp"><span data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_EXPAND_ICON" data-paste-core-version="20.7.0" class="css-f76d15"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pft8gl"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" aria-labelledby="ChevronDisclosureIcon-:Rj9lilamlasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M9.707 6.293a1 1 0 00-1.497 1.32l.083.094L10.585 10l-2.292 2.293a1 1 0 00-.083 1.32l.083.094a1 1 0 001.32.083l.094-.083 3-3a1 1 0 00.083-1.32l-.083-.094-3-3z"></path></svg></span></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">Messaging Features</span></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_CONTENT" data-paste-core-version="20.7.0" id=":R1ilamlasm:" hidden="" style="display:none" class="css-1nm6rmy"><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" 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data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_EXPAND_ICON" data-paste-core-version="20.7.0" class="css-f76d15"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pft8gl"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" aria-labelledby="ChevronDisclosureIcon-:R16jbqlilamlasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M9.707 6.293a1 1 0 00-1.497 1.32l.083.094L10.585 10l-2.292 2.293a1 1 0 00-.083 1.32l.083.094a1 1 0 001.32.083l.094-.083 3-3a1 1 0 00.083-1.32l-.083-.094-3-3z"></path></svg></span></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">Messaging Insights</span></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_CONTENT" data-paste-core-version="20.7.0" id=":R3qlilamlasm:" hidden="" style="display:none" class="css-1nm6rmy"><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" 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class="css-qxhhlx">Multi-Tenancy</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/features/recommendations" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Recommendations</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/features/sms-pumping-protection-programmable-messaging" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">SMS Pumping Protection</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/features/traffic-shaping" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Traffic Shaping</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/features/compliance-toolkit" 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data-paste-core-version="20.7.0" type="button" aria-expanded="false" aria-controls=":R1qlamlasm:" class="css-1vx51jp"><span data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_EXPAND_ICON" data-paste-core-version="20.7.0" class="css-f76d15"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pft8gl"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" aria-labelledby="ChevronDisclosureIcon-:Rj9lqlamlasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M9.707 6.293a1 1 0 00-1.497 1.32l.083.094L10.585 10l-2.292 2.293a1 1 0 00-.083 1.32l.083.094a1 1 0 001.32.083l.094-.083 3-3a1 1 0 00.083-1.32l-.083-.094-3-3z"></path></svg></span></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">Usage Guides</span></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_CONTENT" data-paste-core-version="20.7.0" id=":R1qlamlasm:" hidden="" style="display:none" 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class="css-qxhhlx">Preventing Fraud in Programmable Messaging</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/guides/sending-international-sms-guide" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">What to Know Before Sending International SMS Messages</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/guides/sms-geo-permissions" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">SMS Geo Permissions</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/guides/webhook-request" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Twilio's request to your incoming message Webhook URL</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" 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class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Safeguard with Message redaction</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/guides/debugging-common-issues" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Debugging Common Issues with SMS</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/guides/send-message-feedback-to-twilio" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">How to Optimize Message Deliverability with Message Feedback</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/guides/market-throughput-overview" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Market Throughput 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aria-controls=":R2qmalamlasm:" class="css-q9if6j"><span data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_EXPAND_ICON" data-paste-core-version="20.7.0" class="css-f76d15"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pft8gl"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" aria-labelledby="ChevronDisclosureIcon-:Rj9mqmalamlasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M9.707 6.293a1 1 0 00-1.497 1.32l.083.094L10.585 10l-2.292 2.293a1 1 0 00-.083 1.32l.083.094a1 1 0 001.32.083l.094-.083 3-3a1 1 0 00.083-1.32l-.083-.094-3-3z"></path></svg></span></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">For ISVs: Register Your Customers</span></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_CONTENT" data-paste-core-version="20.7.0" id=":R2qmalamlasm:" hidden="" style="display:none" class="css-1nm6rmy"><a 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href="/docs/messaging/compliance/a2p-10dlc/externally-registered-campaigns-api" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Use Externally Registered Campaigns</span></a><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" data-paste-core-version="20.7.0" href="/docs/messaging/compliance/a2p-10dlc/mock-brand-api" class="css-lafmnu"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-qxhhlx">Create Mock Brands and Campaigns</span></a></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE" data-paste-core-version="20.7.0" class="css-17onuso"><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_WRAPPER" data-paste-core-version="20.7.0" class="css-1icrb9o"><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING" data-paste-core-version="20.7.0" type="button" aria-expanded="false" aria-controls=":R3amalamlasm:" class="css-q9if6j"><span data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_HEADING_EXPAND_ICON" data-paste-core-version="20.7.0" class="css-f76d15"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pft8gl"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" aria-labelledby="ChevronDisclosureIcon-:Rj9namalamlasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M9.707 6.293a1 1 0 00-1.497 1.32l.083.094L10.585 10l-2.292 2.293a1 1 0 00-.083 1.32l.083.094a1 1 0 001.32.083l.094-.083 3-3a1 1 0 00.083-1.32l-.083-.094-3-3z"></path></svg></span></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m2bqrv">Troubleshooting A2P 10DLC Registrations</span></div></div><div data-paste-element="SIDEBAR_NAVIGATION_DISCLOSURE_CONTENT" data-paste-core-version="20.7.0" id=":R3amalamlasm:" hidden="" style="display:none" class="css-1nm6rmy"><a data-paste-element="SIDEBAR_NAVIGATION_ITEM" 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5px #cce4ff;}</style><li class=" css-4ao0a4"><style data-emotion="css bc5avt">.css-bc5avt{box-sizing:border-box;padding-left:3.25rem;color:rgb(96, 107, 133);-webkit-text-decoration:none;text-decoration:none;display:inline-block;width:100%;border-left-color:transparent;border-left-style:solid;border-left-width:2px;}.css-bc5avt:focus{outline:none;border-left-color:rgb(3, 11, 93);color:rgb(3, 11, 93);}.css-bc5avt:hover{border-left-color:rgb(3, 11, 93);color:rgb(3, 11, 93);}</style><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#1-agree-to-the-terms-and-install-facebook-messenger" class="css-bc5avt">1. Agree to the Terms and Install Facebook Messenger</a></li><li class=" css-4ao0a4"><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#2-authorize-twilio-to-send-messages-on-your-behalf" class="css-bc5avt">2. Authorize Twilio to Send Messages on Your Behalf</a></li><li class=" css-4ao0a4"><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#3-configure-a-facebook-page-to-use-as-a-sender" class="css-bc5avt">3. Configure a Facebook Page to Use as a Sender</a></li><li class=" css-4ao0a4"><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#optional-configure-additional-fields" class="css-bc5avt">Optional: Configure Additional Fields</a></li><li class=" css-7tz84n"><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#setting-up-multiple-senders" class="css-yczov4">Setting Up Multiple Senders</a></li><li class=" css-7tz84n"><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#using-facebook-messenger" class="css-yczov4">Using Facebook Messenger</a></li><li class=" css-4ao0a4"><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#facebook-messenger-is-a-user-initiated-channel" class="css-bc5avt">Facebook Messenger Is a User-Initiated Channel</a></li><li class=" css-7tz84n"><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#retrieve-the-messenger-user-id-from-the-callback" class="css-yczov4">Retrieve the Messenger User ID 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Configure a Facebook Page to Use as a Sender</div></a><a data-paste-element="MOBILE_TOC_MENU_LINK" data-paste-core-version="20.7.0" href="#optional-configure-additional-fields" id=":Rhlaatasm:-5" role="menuitem" class="css-rrw0kl"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-kyczyy">Optional: Configure Additional Fields</div></a><a data-paste-element="MOBILE_TOC_MENU_LINK" data-paste-core-version="20.7.0" href="#setting-up-multiple-senders" id=":Rhlaatasm:-6" role="menuitem" class="css-rrw0kl"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj">Setting Up Multiple Senders</div></a><a data-paste-element="MOBILE_TOC_MENU_LINK" data-paste-core-version="20.7.0" href="#using-facebook-messenger" id=":Rhlaatasm:-7" role="menuitem" class="css-rrw0kl"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj">Using Facebook Messenger</div></a><a data-paste-element="MOBILE_TOC_MENU_LINK" 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aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R2dalaalaatasm:"><title id="ThumbsDownIcon-:R2dalaalaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 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.css-rj5eb{margin-top:0;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-rj5eb"><style data-emotion="css 1tn0jga">.css-1tn0jga{box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;padding:1.5rem;border-left-style:solid;border-left-width:2px;-webkit-align-items:start;-webkit-box-align:start;-ms-flex-align:start;align-items:start;-webkit-column-gap:1rem;column-gap:1rem;background-color:rgb(249, 249, 250);color:rgb(141, 49, 24);border-color:rgb(255, 179, 122);}</style><div data-paste-element="CALLOUT" data-paste-core-version="20.7.0" class="css-1tn0jga"><div data-paste-element="CALLOUT_ICON" data-paste-core-version="20.7.0" class="css-roynbj"><style data-emotion="css 5ybmgr">.css-5ybmgr{box-sizing:border-box;line-height:0;display:block;color:rgb(195, 83, 35);width:1.25rem;height:1.25rem;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;}</style><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-5ybmgr"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="WarningIcon-:Rcqgclaatasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M17.798 14.791L11.316 3.744c-.582-.992-2.05-.992-2.632 0L2.202 14.79C1.625 15.776 2.354 17 3.518 17h12.964c1.164 0 1.893-1.224 1.316-2.209zM9.99 8h.02c.611.007 1.073.592.978 1.244l-.428 2.238c-.04.296-.278.518-.557.518h-.006c-.279 0-.516-.222-.557-.518l-.428-2.238C8.917 8.592 9.386 8 9.99 8zm.01 7a1 1 0 100-2 1 1 0 000 2z"></path></svg></span><style data-emotion="css 1cbdvo6">.css-1cbdvo6{box-sizing:border-box;border:none;clip:rect(0 0 0 0);height:1px;margin:-0.125rem;overflow:hidden;padding:0;position:absolute;text-transform:none;white-space:nowrap;width:1px;}</style><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1cbdvo6">(warning)</span></div><style data-emotion="css 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data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ircowi"><style data-emotion="css tcah8o">.css-tcah8o{margin:0;padding:0;color:rgb(18, 28, 45);font-size:0.875rem;line-height:1.5rem;font-weight:400;margin-bottom:1.5rem;}</style><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Public Beta</p><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Facebook Messenger is currently available as a Public Beta product. This means that some features are not yet implemented and others may be changed before the product is declared as Generally Available.</p><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Public Beta products are not covered by a Twilio SLA.</p></div></div></div></div> <p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Facebook Messenger is a user-initiated channel, which means that end users have to reach out to your business before you can respond. This makes it a great fit for customer support, service and ads-driven sales use cases (e.g. click to message). We recommend using Facebook Messenger with Twilio Flex or Conversations API. You may also use Facebook Messenger with Programmable Messaging API if you have set up webhooks to triage inquiries.</p> <section id="facebook-messenger-setup-section-indexable"><hr data-paste-element="SEPARATOR" data-paste-core-version="20.7.0" aria-orientation="horizontal" class="css-1y5brhz"/><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><style data-emotion="css gt12nx">.css-gt12nx{box-sizing:border-box;-webkit-align-items:start;-webkit-box-align:start;-ms-flex-align:start;align-items:start;margin-bottom:1.25rem;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-gt12nx"><style data-emotion="css 16k5vxt">.css-16k5vxt{margin:0;padding:0;color:rgb(18, 28, 45);font-size:1.5rem;line-height:2rem;margin-bottom:0;font-weight:600;letter-spacing:-.02em;display:inline;}</style><h2 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="facebook-messenger-setup" class="css-16k5vxt">Facebook Messenger Setup</h2><style data-emotion="css f02h4i">.css-f02h4i{box-sizing:border-box;margin-bottom:0;-webkit-text-decoration:none;text-decoration:none;margin-left:0.5rem;color:rgb(96, 107, 133);border-radius:2px;outline:none;display:inline-block;vertical-align:text-bottom;}.css-f02h4i:hover{color:rgb(3, 11, 93);}.css-f02h4i:focus{box-shadow:0 0 0 2px #ffffff,0 0 0 3px #006dfa,0 0 0 5px #cce4ff;color:rgb(3, 11, 93);}</style><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#facebook-messenger-setup" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:R2l6hclaatasm:"><title id="LinkIcon-:R2l6hclaatasm:">facebook-messenger-setup page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><style data-emotion="css 1kam78h">.css-1kam78h{box-sizing:border-box;opacity:0;-webkit-transition:opacity 0.25s ease-in-out;transition:opacity 0.25s ease-in-out;}section:focus-within .css-1kam78h,section:hover .css-1kam78h{opacity:1;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:Rj6lahclaatasm:"><title id="ThumbsUpIcon-:Rj6lahclaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:Rjalahclaatasm:"><title id="ThumbsDownIcon-:Rjalahclaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div></section> <section id="1-agree-to-the-terms-and-install-facebook-messenger-section-indexable"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><style data-emotion="css a8lapc">.css-a8lapc{box-sizing:border-box;-webkit-align-items:start;-webkit-box-align:start;-ms-flex-align:start;align-items:start;margin-bottom:1rem;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-a8lapc"><style data-emotion="css yftbgj">.css-yftbgj{margin:0;padding:0;color:rgb(18, 28, 45);font-size:1.25rem;line-height:1.75rem;margin-bottom:0;font-weight:600;letter-spacing:-.02em;display:inline;}</style><h3 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="1-agree-to-the-terms-and-install-facebook-messenger" class="css-yftbgj">1. Agree to the Terms and Install Facebook Messenger</h3><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#1-agree-to-the-terms-and-install-facebook-messenger" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rakq9slaatasm:"><title id="LinkIcon-:Rakq9slaatasm:">1-agree-to-the-terms-and-install-facebook-messenger page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R2cqla9slaatasm:"><title id="ThumbsUpIcon-:R2cqla9slaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R2dala9slaatasm:"><title id="ThumbsDownIcon-:R2dala9slaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">All of the following steps are done through the Twilio Console. In the Facebook Messenger ecosystem, users communicate with brands and companies by messaging their Facebook Page. Twilio creates a <strong>Sender</strong> for each Facebook Page that you wish to use for messaging. A Sender is the identity used in the "From" field to send messages to your users.</p><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">To get started, first go to the <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="https://www.twilio.com/console/channels" rel="noreferrer noopener" target="_blank" title="Channels area in the Twilio Console" class="css-lpeit6"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj">Channels area in the Twilio Console<style data-emotion="css 1ezs782">.css-1ezs782{box-sizing:border-box;display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;vertical-align:middle;}</style><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ezs782"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" viewBox="0 0 20 20" aria-labelledby="LinkExternalIcon-:R2lapslaatasm:"><title id="LinkExternalIcon-:R2lapslaatasm:">(link takes you to an external page)</title><path fill="currentColor" fill-rule="evenodd" d="M8.4 4.5a.5.5 0 01.5.5v.1a.5.5 0 01-.5.5H5.6v8.8h8.8v-2.8a.5.5 0 01.41-.492l.09-.008h.1a.5.5 0 01.492.41l.008.09V15a.5.5 0 01-.41.492L15 15.5H5a.5.5 0 01-.492-.41L4.5 15V5a.5.5 0 01.41-.492L5 4.5h3.4zm6.6 0a.5.5 0 01.5.5v.1l-.001.01.001 3.29a.5.5 0 01-.5.5h-.1a.5.5 0 01-.5-.5l-.001-1.935-3.967 3.967a.611.611 0 01-.78.07l-.084-.07a.611.611 0 01-.07-.78l.07-.084L13.534 5.6H11.6a.5.5 0 01-.5-.5V5a.5.5 0 01.5-.5H15z"></path></svg></span></span></span></a>, click on Facebook Messenger and install it.</p></section> <section id="2-authorize-twilio-to-send-messages-on-your-behalf-section-indexable"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-a8lapc"><h3 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="2-authorize-twilio-to-send-messages-on-your-behalf" class="css-yftbgj">2. Authorize Twilio to Send Messages on Your Behalf</h3><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#2-authorize-twilio-to-send-messages-on-your-behalf" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rakqaclaatasm:"><title id="LinkIcon-:Rakqaclaatasm:">2-authorize-twilio-to-send-messages-on-your-behalf page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R2cqlaaclaatasm:"><title id="ThumbsUpIcon-:R2cqlaaclaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R2dalaaclaatasm:"><title id="ThumbsDownIcon-:R2dalaaclaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Next, navigate to the Facebook Messenger channel that was just installed and click the "<strong>Connect with Facebook</strong>" button. Follow the prompts to select the Facebook Pages you want to authorize to configure as senders. In this step, you will be authorizing Twilio's Facebook Application to send and receive messages on behalf of your Facebook Page(s), thereby enabling access to Facebook Messenger through the Twilio Programmable Messaging API.</p><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o"><strong>Note:</strong> You do not have to set up your own Facebook Application, as Twilio takes care of that for you.</p></section> <section id="3-configure-a-facebook-page-to-use-as-a-sender-section-indexable"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-a8lapc"><h3 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="3-configure-a-facebook-page-to-use-as-a-sender" class="css-yftbgj">3. Configure a Facebook Page to Use as a Sender</h3><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#3-configure-a-facebook-page-to-use-as-a-sender" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rl9kaslaatasm:"><title id="LinkIcon-:Rl9kaslaatasm:">3-configure-a-facebook-page-to-use-as-a-sender page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R4plakaslaatasm:"><title id="ThumbsUpIcon-:R4plakaslaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 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5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R4qlakaslaatasm:"><title id="ThumbsDownIcon-:R4qlakaslaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Next, let's configure the Facebook Page you wish to use as a sender. While on the Twilio Channels Catalog page:</p><style data-emotion="css 1bt452l">.css-1bt452l{margin:0;padding:0;color:rgb(18, 28, 45);font-size:0.875rem;line-height:1.5rem;margin-bottom:1.5rem;font-weight:400;margin-left:1.5rem;list-style-type:disc;}</style><ul data-paste-element="UNORDERED_LIST" data-paste-core-version="20.6.0" class="css-1bt452l"> <style data-emotion="css 1pp5a8v">.css-1pp5a8v{margin:0;padding:0;color:rgb(18, 28, 45);font-size:0.875rem;line-height:1.5rem;font-weight:400;margin-bottom:0.5rem;margin-top:0.5rem;}</style><li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v">Under the "<strong>Properties</strong>" heading in the <strong>Unique Name</strong> input field, enter a name of your choice for your page (Optional).</li> <li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v">Under the "<strong>Credentials</strong>" heading click the <strong>Select a Page</strong> dropdown and select a single Facebook Page to use as a sender.</li> <li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v">Under the "<strong>Configuration</strong>" heading in the <strong>Callback URL</strong> input field, enter a webhook URL where you can receive incoming messages sent to the Facebook Page from your end users.</li> </ul><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Finally, click the "Save" button. This creates an instance of the Facebook Page that you can now use as a Sender.</p></section> <section id="optional-configure-additional-fields-section-indexable"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-a8lapc"><h3 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="optional-configure-additional-fields" class="css-yftbgj">Optional: Configure Additional Fields</h3><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#optional-configure-additional-fields" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rakqbclaatasm:"><title id="LinkIcon-:Rakqbclaatasm:">optional-configure-additional-fields page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R2cqlabclaatasm:"><title id="ThumbsUpIcon-:R2cqlabclaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R2dalabclaatasm:"><title id="ThumbsDownIcon-:R2dalabclaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Once a Channel is authenticated, you can now configure it to work with a Twilio API :</p><style data-emotion="css 161rs34">.css-161rs34{box-sizing:border-box;margin-bottom:1.25rem;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-161rs34"><style data-emotion="css 1pev1tl">.css-1pev1tl{box-sizing:border-box;overflow-x:auto;}</style><div data-paste-element="TABLE_WRAPPER" data-paste-core-version="20.7.0" class="css-1pev1tl"><style data-emotion="css 1yrg7uf">.css-1yrg7uf{box-sizing:border-box;border-collapse:separate;border-color:rgb(225, 227, 234);border-spacing:0;border-style:solid;border-width:1px;table-layout:auto;width:100%;}</style><table data-paste-element="TABLE" data-paste-core-version="20.7.0" class="css-1yrg7uf"><style data-emotion="css c08gur">.css-c08gur{background-color:rgb(249, 249, 250);color:rgb(96, 107, 133);box-sizing:border-box;}</style><thead data-paste-element="THEAD" data-paste-core-version="20.7.0" class="css-c08gur"><style data-emotion="css 1e22c8r">.css-1e22c8r{box-sizing:border-box;vertical-align:middle;}.css-1e22c8r:nth-of-type(even){background-color:transparent;}.css-1e22c8r:last-of-type{border-width:0;}</style><tr data-paste-element="TR" data-paste-core-version="20.7.0" class="css-1e22c8r"><style data-emotion="css kczchh">.css-kczchh{box-sizing:border-box;border-bottom-style:solid;border-bottom-color:rgb(225, 227, 234);border-bottom-width:1px;font-size:0.875rem;line-height:1.25rem;font-weight:600;padding-bottom:0.75rem;padding-left:1rem;padding-right:1rem;padding-top:0.75rem;position:relative;text-align:left;vertical-align:inherit;word-wrap:break-word;color:inherit;}</style><th data-paste-element="TH" data-paste-core-version="20.7.0" class="css-kczchh">Configuration Parameter</th><th data-paste-element="TH" data-paste-core-version="20.7.0" class="css-kczchh">Description</th><th data-paste-element="TH" data-paste-core-version="20.7.0" class="css-kczchh"></th></tr></thead><style data-emotion="css dzsvvb">.css-dzsvvb{box-sizing:border-box;color:rgb(18, 28, 45);}</style><style data-emotion="css 1u05hs8">.css-1u05hs8{background-color:rgb(255, 255, 255);box-sizing:border-box;color:rgb(18, 28, 45);}.css-1u05hs8>tr:last-of-type>td{border-bottom-width:0;}.css-1u05hs8>tr:last-of-type>th{border-bottom-width:0;}</style><tbody data-paste-element="TBODY" data-paste-core-version="20.7.0" class="css-1u05hs8"><tr data-paste-element="TR" data-paste-core-version="20.7.0" class="css-1e22c8r"><style data-emotion="css 4rjmal">.css-4rjmal{box-sizing:border-box;border-style:solid;border-color:rgb(225, 227, 234);border-width:0;border-bottom-width:1px;font-size:0.875rem;line-height:1.25rem;padding:1rem;position:relative;text-align:left;vertical-align:inherit;word-wrap:break-word;color:inherit;}</style><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">Page Friendly Name</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">This is the name of the Facebook Page. This cannot be changed.</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal"></td></tr><tr data-paste-element="TR" data-paste-core-version="20.7.0" class="css-1e22c8r"><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">Callback URL</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">A URL where Twilio will <style data-emotion="css 1kwd7zr">.css-1kwd7zr{box-sizing:border-box;border-width:1px;border-style:solid;border-radius:4px;font-family:'TwilioSansMono',Courier,monospace;font-size:inherit;line-height:inherit;padding-left:0.25rem;padding-right:0.25rem;color:inherit;background-color:rgb(249, 249, 250);border-color:rgb(202, 205, 216);}</style><code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">POST</code> each time a message is received by Twilio. The format of this request is the same as Twilio's <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/messaging/twiml" title="Inbound SMS TwiML Request" class="css-lpeit6">Inbound SMS TwiML Request</a>. Non-relative URLs must contain a valid hostname (underscores are not allowed).</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal"></td></tr><tr data-paste-element="TR" data-paste-core-version="20.7.0" class="css-1e22c8r"><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">Callback Method</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">Http method to use with Callback URL. <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">GET</code> or <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">POST</code>.</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal"></td></tr><tr data-paste-element="TR" data-paste-core-version="20.7.0" class="css-1e22c8r"><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">Fallback URL</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">Fallback URL to which Twilio will call if the Callback URL above returns an error.</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal"></td></tr><tr data-paste-element="TR" data-paste-core-version="20.7.0" class="css-1e22c8r"><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">Fallback Method</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">Http method to use with Fallback URL. <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">GET</code> or <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">POST</code>.e ID</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">This is a unique identifier for the Facebook Page, which is used as the Sender: <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">messenger:<page id></code>. This is also a unique identifier that can be used to navigate to the Facebook Page by following this URL: <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">m.me/<page id></code>. This ID can not be changed.</td></tr><tr data-paste-element="TR" data-paste-core-version="20.7.0" class="css-1e22c8r"><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">Status Callback URL</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">A URL where Twilio will call each time your outbound message status changes to one of the following: <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">failed</code>, <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">sent</code>. Twilio will <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">POST</code> the <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/messaging/guides/webhook-request#parameters-in-twilios-request-to-your-application" title="standard TwiML request parameters" class="css-lpeit6">standard TwiML request parameters</a> as well as <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/messaging/guides/track-outbound-message-status#how-are-status-callback-requests-sent" title="standard Status parameters" class="css-lpeit6">standard Status parameters</a> : <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">MessageStatus</code> and <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">ErrorCode</code>. Non-relative URLs must contain a valid hostname (underscores aren't allowed).</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal"></td></tr><tr data-paste-element="TR" data-paste-core-version="20.7.0" class="css-1e22c8r"><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">Status Callback Method</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal">Http method to use with Status Callback. <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">GET</code> or <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">POST</code>.</td><td data-paste-element="TD" data-paste-core-version="20.7.0" class="css-4rjmal"></td></tr></tbody></table></div></div></section> <section id="setting-up-multiple-senders-section-indexable"><hr data-paste-element="SEPARATOR" data-paste-core-version="20.7.0" aria-orientation="horizontal" class="css-1y5brhz"/><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-gt12nx"><h2 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="setting-up-multiple-senders" class="css-16k5vxt">Setting Up Multiple Senders</h2><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#setting-up-multiple-senders" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rl9kbslaatasm:"><title id="LinkIcon-:Rl9kbslaatasm:">setting-up-multiple-senders page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R4plakbslaatasm:"><title id="ThumbsUpIcon-:R4plakbslaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R4qlakbslaatasm:"><title id="ThumbsDownIcon-:R4qlakbslaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Twilio supports creating multiple instances so that your application can support different Facebook Pages. If you wish to configure more than one Facebook Page as a sender, you can click "<strong>Add Another Instance</strong>" and repeat the steps above for each new Facebook Page.</p><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">For Independent Software Vendors (ISV's) and Software Integrators (SI's) who are managing Facebook Messenger communications on behalf of your clients, you need to have admin access to each Facebook page.</p><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">You can use up to 25 Facebook pages per Twilio account or subaccount. To use additional Facebook pages, use additional subaccounts.</p><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-rj5eb"><style data-emotion="css 1v816ix">.css-1v816ix{box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;padding:1.5rem;border-left-style:solid;border-left-width:2px;-webkit-align-items:start;-webkit-box-align:start;-ms-flex-align:start;align-items:start;-webkit-column-gap:1rem;column-gap:1rem;background-color:rgb(249, 249, 250);color:rgb(3, 11, 93);border-color:rgb(102, 179, 255);}</style><div data-paste-element="CALLOUT" data-paste-core-version="20.7.0" class="css-1v816ix"><div data-paste-element="CALLOUT_ICON" data-paste-core-version="20.7.0" class="css-roynbj"><style data-emotion="css 1cst9vu">.css-1cst9vu{box-sizing:border-box;line-height:0;display:block;color:rgb(3, 11, 93);width:1.25rem;height:1.25rem;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;}</style><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-1cst9vu"><svg role="img" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" viewBox="0 0 20 20" aria-labelledby="NeutralIcon-:R36lbslaatasm:"><path fill="currentColor" fill-rule="evenodd" d="M10 2a8 8 0 110 16 8 8 0 010-16zm0 7c-.26.01-.528.08-.707.24-.178.158-.292.355-.292.575v3.37c0 .21.11.428.292.577.173.14.457.247.707.237.26-.008.528-.078.707-.237.178-.16.292-.355.292-.577v-3.37a.766.766 0 00-.292-.575A1.14 1.14 0 0010 9zm0-3l-.266.036c-.17.047-.318.131-.441.253l-.156.198A.958.958 0 009 6.98v.04a.728.728 0 00.086.378c.04.121.108.227.206.315.09.094.197.163.321.202.12.06.248.09.386.084l.266-.035c.17-.047.318-.131.441-.253l.156-.198A.958.958 0 0011 7.02v-.04a.728.728 0 00-.086-.378.721.721 0 00-.206-.315.757.757 0 00-.321-.202.767.767 0 00-.386-.084z"></path></svg></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1cbdvo6">(information)</span></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-fkfdww"><h2 data-paste-element="CALLOUT_HEADING" data-paste-core-version="20.6.0" class="css-kevsq9">Info</h2><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ircowi"><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">If you are an ISV or SI managing multiple pages on behalf of many brands, we recommend using subaccounts for each brand. For more information on using subaccounts, see the support article <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="https://help.twilio.com/hc/en-us/articles/360011132374-Getting-Started-with-Twilio-Projects-and-Subaccounts" rel="noreferrer noopener" target="_blank" title="Getting Started with Twilio Projects and Subaccounts" class="css-lpeit6"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj">Getting Started with Twilio Projects and Subaccounts<span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ezs782"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" viewBox="0 0 20 20" aria-labelledby="LinkExternalIcon-:Ralalalbslaatasm:"><title id="LinkExternalIcon-:Ralalalbslaatasm:">(link takes you to an external page)</title><path fill="currentColor" fill-rule="evenodd" d="M8.4 4.5a.5.5 0 01.5.5v.1a.5.5 0 01-.5.5H5.6v8.8h8.8v-2.8a.5.5 0 01.41-.492l.09-.008h.1a.5.5 0 01.492.41l.008.09V15a.5.5 0 01-.41.492L15 15.5H5a.5.5 0 01-.492-.41L4.5 15V5a.5.5 0 01.41-.492L5 4.5h3.4zm6.6 0a.5.5 0 01.5.5v.1l-.001.01.001 3.29a.5.5 0 01-.5.5h-.1a.5.5 0 01-.5-.5l-.001-1.935-3.967 3.967a.611.611 0 01-.78.07l-.084-.07a.611.611 0 01-.07-.78l.07-.084L13.534 5.6H11.6a.5.5 0 01-.5-.5V5a.5.5 0 01.5-.5H15z"></path></svg></span></span></span></a>.</p></div></div></div></div></section> <section id="using-facebook-messenger-section-indexable"><hr data-paste-element="SEPARATOR" data-paste-core-version="20.7.0" aria-orientation="horizontal" class="css-1y5brhz"/><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-gt12nx"><h2 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="using-facebook-messenger" class="css-16k5vxt">Using Facebook Messenger</h2><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#using-facebook-messenger" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:R2l6kclaatasm:"><title id="LinkIcon-:R2l6kclaatasm:">using-facebook-messenger page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:Rj6lakclaatasm:"><title id="ThumbsUpIcon-:Rj6lakclaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:Rjalakclaatasm:"><title id="ThumbsDownIcon-:Rjalakclaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div></section> <section id="facebook-messenger-is-a-user-initiated-channel-section-indexable"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-a8lapc"><h3 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="facebook-messenger-is-a-user-initiated-channel" class="css-yftbgj">Facebook Messenger Is a User-Initiated Channel</h3><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#facebook-messenger-is-a-user-initiated-channel" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rl9kcslaatasm:"><title id="LinkIcon-:Rl9kcslaatasm:">facebook-messenger-is-a-user-initiated-channel page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R4plakcslaatasm:"><title id="ThumbsUpIcon-:R4plakcslaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R4qlakcslaatasm:"><title id="ThumbsDownIcon-:R4qlakcslaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Now that your Facebook Messenger Sender is set up, you need to receive a message from an end user in order to respond. Facebook users need to initiate contact with you by messaging your Facebook Page before you are able to contact them. Once a user's message is received, you can respond back to the user for 24 hours. For more details, see <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="https://developers.facebook.com/docs/messenger-platform/policy/policy-overview#standard_messaging" rel="noreferrer noopener" target="_blank" title="Platform Policy Overview (Facebook for Developers)" class="css-lpeit6"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj">Platform Policy Overview (Facebook for Developers)<span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ezs782"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" viewBox="0 0 20 20" aria-labelledby="LinkExternalIcon-:R5akkslaatasm:"><title id="LinkExternalIcon-:R5akkslaatasm:">(link takes you to an external page)</title><path fill="currentColor" fill-rule="evenodd" d="M8.4 4.5a.5.5 0 01.5.5v.1a.5.5 0 01-.5.5H5.6v8.8h8.8v-2.8a.5.5 0 01.41-.492l.09-.008h.1a.5.5 0 01.492.41l.008.09V15a.5.5 0 01-.41.492L15 15.5H5a.5.5 0 01-.492-.41L4.5 15V5a.5.5 0 01.41-.492L5 4.5h3.4zm6.6 0a.5.5 0 01.5.5v.1l-.001.01.001 3.29a.5.5 0 01-.5.5h-.1a.5.5 0 01-.5-.5l-.001-1.935-3.967 3.967a.611.611 0 01-.78.07l-.084-.07a.611.611 0 01-.07-.78l.07-.084L13.534 5.6H11.6a.5.5 0 01-.5-.5V5a.5.5 0 01.5-.5H15z"></path></svg></span></span></span></a>.</p><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-rj5eb"><div data-paste-element="CALLOUT" data-paste-core-version="20.7.0" class="css-1tn0jga"><div data-paste-element="CALLOUT_ICON" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-5ybmgr"><svg role="img" aria-hidden="true" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="WarningIcon-:R36ksslaatasm:"><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M17.798 14.791L11.316 3.744c-.582-.992-2.05-.992-2.632 0L2.202 14.79C1.625 15.776 2.354 17 3.518 17h12.964c1.164 0 1.893-1.224 1.316-2.209zM9.99 8h.02c.611.007 1.073.592.978 1.244l-.428 2.238c-.04.296-.278.518-.557.518h-.006c-.279 0-.516-.222-.557-.518l-.428-2.238C8.917 8.592 9.386 8 9.99 8zm.01 7a1 1 0 100-2 1 1 0 000 2z"></path></svg></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1cbdvo6">(warning)</span></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-fkfdww"><h2 data-paste-element="CALLOUT_HEADING" data-paste-core-version="20.6.0" class="css-kevsq9">Warning</h2><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ircowi"><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">You must receive a message from an end user before you can respond. Facebook Messenger is not a notification channel.</p></div></div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-rj5eb"><div data-paste-element="CALLOUT" data-paste-core-version="20.7.0" class="css-1v816ix"><div data-paste-element="CALLOUT_ICON" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-1cst9vu"><svg role="img" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" viewBox="0 0 20 20" aria-labelledby="NeutralIcon-:R36l4slaatasm:"><path fill="currentColor" fill-rule="evenodd" d="M10 2a8 8 0 110 16 8 8 0 010-16zm0 7c-.26.01-.528.08-.707.24-.178.158-.292.355-.292.575v3.37c0 .21.11.428.292.577.173.14.457.247.707.237.26-.008.528-.078.707-.237.178-.16.292-.355.292-.577v-3.37a.766.766 0 00-.292-.575A1.14 1.14 0 0010 9zm0-3l-.266.036c-.17.047-.318.131-.441.253l-.156.198A.958.958 0 009 6.98v.04a.728.728 0 00.086.378c.04.121.108.227.206.315.09.094.197.163.321.202.12.06.248.09.386.084l.266-.035c.17-.047.318-.131.441-.253l.156-.198A.958.958 0 0011 7.02v-.04a.728.728 0 00-.086-.378.721.721 0 00-.206-.315.757.757 0 00-.321-.202.767.767 0 00-.386-.084z"></path></svg></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1cbdvo6">(information)</span></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-fkfdww"><h2 data-paste-element="CALLOUT_HEADING" data-paste-core-version="20.6.0" class="css-kevsq9">Info</h2><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ircowi"><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">You can send yourself a message using <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">m.me/<page id></code>. This is the easiest way to test your sender.</p></div></div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-rj5eb"><div data-paste-element="CALLOUT" data-paste-core-version="20.7.0" class="css-1v816ix"><div data-paste-element="CALLOUT_ICON" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-1cst9vu"><svg role="img" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" viewBox="0 0 20 20" aria-labelledby="NeutralIcon-:R36lcslaatasm:"><path fill="currentColor" fill-rule="evenodd" d="M10 2a8 8 0 110 16 8 8 0 010-16zm0 7c-.26.01-.528.08-.707.24-.178.158-.292.355-.292.575v3.37c0 .21.11.428.292.577.173.14.457.247.707.237.26-.008.528-.078.707-.237.178-.16.292-.355.292-.577v-3.37a.766.766 0 00-.292-.575A1.14 1.14 0 0010 9zm0-3l-.266.036c-.17.047-.318.131-.441.253l-.156.198A.958.958 0 009 6.98v.04a.728.728 0 00.086.378c.04.121.108.227.206.315.09.094.197.163.321.202.12.06.248.09.386.084l.266-.035c.17-.047.318-.131.441-.253l.156-.198A.958.958 0 0011 7.02v-.04a.728.728 0 00-.086-.378.721.721 0 00-.206-.315.757.757 0 00-.321-.202.767.767 0 00-.386-.084z"></path></svg></span><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1cbdvo6">(information)</span></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-fkfdww"><h2 data-paste-element="CALLOUT_HEADING" data-paste-core-version="20.6.0" class="css-kevsq9">Info</h2><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1ircowi"><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">Twilio tags messages with "<strong>ACCOUNT_UPDATE</strong>" if sent after the 24 hr session is up.</p></div></div></div></div></section> <section id="retrieve-the-messenger-user-id-from-the-callback-section-indexable"><hr data-paste-element="SEPARATOR" data-paste-core-version="20.7.0" aria-orientation="horizontal" class="css-1y5brhz"/><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-gt12nx"><h2 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="retrieve-the-messenger-user-id-from-the-callback" class="css-16k5vxt">Retrieve the Messenger User ID from the Callback</h2><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#retrieve-the-messenger-user-id-from-the-callback" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rakqdclaatasm:"><title id="LinkIcon-:Rakqdclaatasm:">retrieve-the-messenger-user-id-from-the-callback page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R2cqladclaatasm:"><title id="ThumbsUpIcon-:R2cqladclaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R2daladclaatasm:"><title id="ThumbsDownIcon-:R2daladclaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">When a user sends a message to your Facebook Page, your callback URL will receive the message with the same parameters as a standard Twilio WhatsApp or SMS message. Facebook Messenger sender and recipients have the format <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">messenger:{messenger id}</code>. You will need to retrieve the Facebook Messenger user ID from the callback response.</p></section> <section id="respond-using-the-programmable-messaging-api-section-indexable"><hr data-paste-element="SEPARATOR" data-paste-core-version="20.7.0" aria-orientation="horizontal" class="css-1y5brhz"/><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-gt12nx"><h2 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="respond-using-the-programmable-messaging-api" class="css-16k5vxt">Respond Using the Programmable Messaging API</h2><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#respond-using-the-programmable-messaging-api" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rl9kdslaatasm:"><title id="LinkIcon-:Rl9kdslaatasm:">respond-using-the-programmable-messaging-api page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R4plakdslaatasm:"><title id="ThumbsUpIcon-:R4plakdslaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R4qlakdslaatasm:"><title id="ThumbsDownIcon-:R4qlakdslaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">To send a Facebook message, make an <code data-paste-element="INLINE_CODE" data-paste-core-version="20.7.0" class="css-1kwd7zr">HTTP POST</code> request to Twilio's Programmable Messaging Message REST API resource with three required pieces of information:</p><ul data-paste-element="UNORDERED_LIST" data-paste-core-version="20.6.0" class="css-1bt452l"> <li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v">A recipient.</li> <li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v">A sender.</li> <li data-paste-element="LIST_ITEM" data-paste-core-version="20.6.0" class="css-1pp5a8v">Your message body.</li> </ul><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">See the <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/messaging/quickstart" title="REST API: Sending a SMS or MMS" class="css-lpeit6">REST API: Sending a SMS or MMS</a> or <a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="/docs/messaging/api/message-resource" title="REST API: Messages" class="css-lpeit6">REST API: Messages</a> page for details.</p><style data-emotion="css uvbrx2">.css-uvbrx2{box-sizing:border-box;margin-bottom:1.5rem;overflow:hidden;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-uvbrx2"><style data-emotion="css 1ft5k6i">.css-1ft5k6i{box-sizing:border-box;background-color:rgb(31, 48, 76);border-radius:4px;overflow:hidden;}</style><div data-paste-element="CODE_BLOCK_WRAPPER" data-paste-core-version="20.7.0" class="css-1ft5k6i"><style data-emotion="css 1vk3mjb">.css-1vk3mjb{box-sizing:border-box;background-color:rgb(31, 48, 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1m136ci">.css-1m136ci{box-sizing:border-box;display:inline-block;box-sizing:content-box;opacity:0.5;padding-left:1.5rem;padding-right:1.5ch;text-align:right;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none;min-width:2ch;}</style><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">1</span><style data-emotion="css luzz01">.css-luzz01{box-sizing:border-box;display:inline-block;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#8B949E">// Download the helper library from https://www.twilio.com/docs/node/install</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">2</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#FF7B72">const</span> <span style="color:#79C0FF">twilio</span> <span style="color:#FF7B72">=</span> <span style="color:#D2A8FF">require</span><span style="color:#C9D1D9">(</span><span style="color:#A5D6FF">"twilio"</span><span style="color:#C9D1D9">);</span> <span style="color:#8B949E">// Or, for ESM: import twilio from "twilio";</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">3</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">4</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#8B949E">// Find your Account SID and Auth Token at twilio.com/console</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">5</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#8B949E">// and set the environment variables. See http://twil.io/secure</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">6</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#FF7B72">const</span> <span style="color:#79C0FF">accountSid</span> <span style="color:#FF7B72">=</span> <span style="color:#C9D1D9">process.env.</span><span style="color:#79C0FF">TWILIO_ACCOUNT_SID</span><span style="color:#C9D1D9">;</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">7</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#FF7B72">const</span> <span style="color:#79C0FF">authToken</span> <span style="color:#FF7B72">=</span> <span style="color:#C9D1D9">process.env.</span><span style="color:#79C0FF">TWILIO_AUTH_TOKEN</span><span style="color:#C9D1D9">;</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">8</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#FF7B72">const</span> <span style="color:#79C0FF">client</span> <span style="color:#FF7B72">=</span> <span style="color:#D2A8FF">twilio</span><span style="color:#C9D1D9">(accountSid, authToken);</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">9</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">10</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#FF7B72">async function</span> <span style="color:#D2A8FF">createMessage</span><span style="color:#C9D1D9">() {</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">11</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#FF7B72">const</span> <span style="color:#79C0FF">message</span> <span style="color:#FF7B72">= await</span> <span style="color:#C9D1D9">client.messages.</span><span style="color:#D2A8FF">create</span><span style="color:#C9D1D9">({</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">12</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#C9D1D9">body:</span> <span style="color:#A5D6FF">"Would you like to play a game?"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">13</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#C9D1D9">from:</span> <span style="color:#A5D6FF">"messenger:{facebook_page_id}"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">14</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#C9D1D9">to:</span> <span style="color:#A5D6FF">"messenger:{messenger_user_id}"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">15</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#C9D1D9">});</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">16</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">17</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#C9D1D9">console.</span><span style="color:#D2A8FF">log</span><span style="color:#C9D1D9">(message.body);</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">18</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#C9D1D9">}</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">19</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">20</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#D2A8FF">createMessage</span><span style="color:#C9D1D9">();</span></div></div></div></div></pre></div></div><style data-emotion="css 1rx11c4">.css-1rx11c4{box-sizing:border-box;margin-top:0;color:rgb(255, 255, 255);}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1rx11c4"><style data-emotion="css vndang">.css-vndang{box-sizing:border-box;background-color:rgb(31, 48, 76);color:rgb(255, 255, 255);padding-top:1rem;padding-bottom:1rem;padding-left:1.5rem;padding-right:1.5rem;margin:0;border-top-left-radius:4px;border-top-right-radius:4px;font-weight:600;font-size:0.875rem;}</style><h3 data-paste-element="CODE_BLOCK_HEADER" data-paste-core-version="20.7.0" class="css-vndang">Output</h3><div data-paste-element="CODE_BLOCK" data-paste-core-version="20.7.0" class="css-1lrte93"><style data-emotion="css 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style="min-width:fit-content"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">1</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#C9D1D9">{</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">2</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"account_sid"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">3</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"api_version"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"2010-04-01"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">4</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"body"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"Would you like to play a game?"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">5</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"date_created"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"Thu, 24 Aug 2023 05:01:45 +0000"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">6</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"date_sent"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"Thu, 24 Aug 2023 05:01:45 +0000"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">7</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"date_updated"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"Thu, 24 Aug 2023 05:01:45 +0000"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">8</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"direction"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"outbound-api"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">9</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"error_code"</span><span style="color:#C9D1D9">:</span> <span style="color:#79C0FF">null</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">10</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"error_message"</span><span style="color:#C9D1D9">:</span> <span style="color:#79C0FF">null</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">11</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"from"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"messenger:{facebook_page_id}"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">12</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"num_media"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"0"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">13</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"num_segments"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"1"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">14</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"price"</span><span style="color:#C9D1D9">:</span> <span style="color:#79C0FF">null</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">15</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"price_unit"</span><span style="color:#C9D1D9">:</span> <span style="color:#79C0FF">null</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">16</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"messaging_service_sid"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"MGaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">17</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"sid"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"SMaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">18</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"status"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"queued"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">19</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"subresource_uris"</span><span style="color:#C9D1D9">: {</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">20</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"media"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Messages/SMaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Media.json"</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">21</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#C9D1D9">},</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">22</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"tags"</span><span style="color:#C9D1D9">: {</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">23</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"campaign_name"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"Spring Sale 2022"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">24</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"message_type"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"cart_abandoned"</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">25</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#C9D1D9">},</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">26</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"to"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"messenger:{messenger_user_id}"</span><span style="color:#C9D1D9">,</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">27</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div> <span style="color:#7EE787">"uri"</span><span style="color:#C9D1D9">:</span> <span style="color:#A5D6FF">"/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Messages/SMaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.json"</span> </div></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1m136ci">28</span><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-luzz01"><div><span style="color:#C9D1D9">}</span></div></div></div></div></pre></div></div></div></div></div></section> <section id="managing-your-facebook-senders-section-indexable"><hr data-paste-element="SEPARATOR" data-paste-core-version="20.7.0" aria-orientation="horizontal" class="css-1y5brhz"/><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-gt12nx"><h2 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="managing-your-facebook-senders" class="css-16k5vxt">Managing Your Facebook Senders</h2><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#managing-your-facebook-senders" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:R2l6mclaatasm:"><title id="LinkIcon-:R2l6mclaatasm:">managing-your-facebook-senders page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:Rj6lamclaatasm:"><title id="ThumbsUpIcon-:Rj6lamclaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:Rjalamclaatasm:"><title id="ThumbsDownIcon-:Rjalamclaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div></section> <section id="opt-ins-and-opt-outs-section-indexable"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-a8lapc"><h3 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="opt-ins-and-opt-outs" class="css-yftbgj">Opt-Ins and Opt-Outs</h3><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#opt-ins-and-opt-outs" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rakqeslaatasm:"><title id="LinkIcon-:Rakqeslaatasm:">opt-ins-and-opt-outs page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R2cqlaeslaatasm:"><title id="ThumbsUpIcon-:R2cqlaeslaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 01.5.5v.45zm3.474-3.228c.186-.554.611-.751.909-.718a.57.57 0 01.399.233c.114.15.218.409.218.824 0 .17-.044.37-.123.61a9.287 9.287 0 01-.177.474c-.034.087-.07.177-.105.273-.095.252-.194.542-.225.827-.032.297.005.636.23.935.135.178.322.291.491.367.175.078.372.134.571.176.4.084.869.125 1.317.144.676.028 1.382.008 1.767-.003.118-.003.206-.006.254-.006.25 0 .519.018.717.115.088.044.15.098.194.168.044.07.089.19.089.396 0 1.04-.476 3.316-1.447 5.246-.184.367-.375.516-.82.797-.468.296-.855.42-1.233.42h-3c-.884 0-1.796-.338-2.498-.747a4.464 4.464 0 01-.813-.591 1.36 1.36 0 01-.184-.207l-.005-.008V8.968a7.331 7.331 0 01.329-.39l.308-.343c.223-.246.483-.534.746-.837.788-.909 1.73-2.097 2.091-3.176zM5.5 7.5h-2v7.667h2V7.5z"></path></svg></span></span></button><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R2dalaeslaatasm:"><title id="ThumbsDownIcon-:R2dalaeslaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">You are also responsible for managing consumer opt-ins and opt-outs to Facebook Messenger platforms. Users grant you permission to message them by way of initiating the conversation with your Facebook Page. When users request that you stop messaging, you are required to stop messaging them. Users also have the option to block your page from reaching out to them again.</p></section> <section id="maintaining-high-quality-section-indexable"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-m8ey6p"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-a8lapc"><h3 data-paste-element="HEADING" data-paste-core-version="20.6.0" id="maintaining-high-quality" class="css-yftbgj">Maintaining High Quality</h3><a data-paste-element="BOX" data-paste-core-version="20.7.0" href="#maintaining-high-quality" class="css-f02h4i"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" xmlns="http://www.w3.org/2000/svg" width="100%" height="100%" fill="none" viewBox="0 0 20 20" aria-labelledby="LinkIcon-:Rakqfclaatasm:"><title id="LinkIcon-:Rakqfclaatasm:">maintaining-high-quality page anchor</title><path fill="currentColor" d="M13.074 5.674a2.3 2.3 0 013.252 3.252l-2.97 2.97A2.3 2.3 0 019.869 8.92a.5.5 0 10-.808-.588 3.3 3.3 0 005.004 4.272l2.97-2.97a3.3 3.3 0 00-4.667-4.666l-.467.466a.5.5 0 10.707.707l.467-.466z"></path><path fill="currentColor" d="M9.18 7.163a2.3 2.3 0 011.952 3.65.5.5 0 10.809.59A3.3 3.3 0 006.936 7.13l-2.97 2.97a3.3 3.3 0 004.667 4.667l.58-.58a.5.5 0 10-.707-.707l-.58.58a2.3 2.3 0 11-3.252-3.252l2.97-2.97c.409-.41.958-.652 1.536-.675z"></path></svg></span></a></div></div><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1kam78h"><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-knmi57"><button data-paste-element="BUTTON" data-paste-core-version="20.7.0" aria-pressed="false" type="button" aria-busy="false" class="css-1b15v5e"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1lgr57j"><span data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsUpIcon-:R2cqlafclaatasm:"><title id="ThumbsUpIcon-:R2cqlafclaatasm:">Positive Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M6.5 7.45c.194-.216.406-.451.628-.707.799-.922 1.608-1.972 1.898-2.838.314-.938 1.139-1.487 1.966-1.395a1.57 1.57 0 011.085.621c.277.363.423.85.423 1.43 0 .327-.081.645-.174.924-.062.186-.139.383-.208.56l-.088.226c-.092.245-.15.432-.166.582-.014.134.01.19.033.222l.001.001a.415.415 0 00.1.058 1.9 1.9 0 00.371.11c.32.068.725.106 1.152.124.632.026 1.237.01 1.634-.002.147-.004.265-.008.345-.008.25 0 .731.008 1.158.218.224.11.443.28.603.537.159.256.239.567.239.924 0 1.218-.524 3.647-1.553 5.695-.31.616-.693.885-1.18 1.193-.574.364-1.145.575-1.767.575h-3c-1.116 0-2.204-.418-3.002-.883a6.393 6.393 0 01-.498-.322v.372a.5.5 0 01-.5.5H3a.5.5 0 01-.5-.5V7a.5.5 0 01.5-.5h3a.5.5 0 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data-paste-element="ICON" data-paste-core-version="20.7.0" class="css-pe4vrq"><svg role="img" aria-hidden="false" width="100%" height="100%" viewBox="0 0 20 20" fill="none" xmlns="http://www.w3.org/2000/svg" aria-labelledby="ThumbsDownIcon-:R2dalafclaatasm:"><title id="ThumbsDownIcon-:R2dalafclaatasm:">Negative Feedback</title><path fill="currentColor" fill-rule="evenodd" clip-rule="evenodd" d="M13.5 12.55c-.194.215-.406.451-.628.707-.799.921-1.608 1.972-1.898 2.838-.314.938-1.139 1.487-1.966 1.395a1.57 1.57 0 01-1.085-.621c-.277-.363-.423-.85-.423-1.43 0-.327.081-.645.174-.924.062-.186.139-.383.208-.56l.088-.226c.092-.245.15-.432.166-.582.014-.134-.01-.19-.033-.222l-.001-.001a.416.416 0 00-.1-.058 1.902 1.902 0 00-.371-.11 7.35 7.35 0 00-1.152-.124 22.958 22.958 0 00-1.634.002 14.2 14.2 0 01-.345.008c-.25 0-.731-.008-1.158-.218a1.451 1.451 0 01-.603-.537c-.159-.257-.239-.567-.239-.924 0-1.218.524-3.648 1.553-5.696.31-.616.693-.884 1.18-1.192C5.807 3.71 6.378 3.5 7 3.5h3c1.116 0 2.204.417 3.002.883.178.104.345.212.498.321v-.37a.5.5 0 01.5-.5h3a.5.5 0 01.5.5V13a.5.5 0 01-.5.5h-3a.5.5 0 01-.5-.5v-.45zm-3.474 3.227c-.186.554-.611.752-.909.72a.571.571 0 01-.399-.234c-.114-.15-.218-.409-.218-.824a2 2 0 01.123-.61c.054-.16.113-.312.177-.475.034-.086.07-.176.105-.272.095-.252.194-.542.225-.828.032-.296-.005-.635-.23-.934a1.23 1.23 0 00-.491-.367 2.874 2.874 0 00-.571-.176 8.31 8.31 0 00-1.317-.144c-.676-.029-1.381-.008-1.767.003-.118.003-.206.006-.254.006-.25 0-.519-.018-.717-.115a.452.452 0 01-.194-.168c-.044-.07-.089-.19-.089-.396 0-1.04.476-3.316 1.447-5.247.184-.366.375-.515.82-.796.468-.296.855-.42 1.233-.42h3c.884 0 1.796.337 2.498.747.349.203.628.414.813.59.093.09.152.16.184.208l.005.007v4.98a7.245 7.245 0 01-.329.39 54.1 54.1 0 01-.308.342c-.223.247-.483.534-.746.838-.788.909-1.73 2.096-2.091 3.175zM14.5 12.5h2V4.833h-2V12.5z"></path></svg></span></span></button></div></div></div><p data-paste-element="PARAGRAPH" data-paste-core-version="20.6.0" class="css-tcah8o">A business must strictly adhere to Facebook's commerce and business policies and is also expected to provide high quality experiences in Messenger. During or after the interaction in Messenger, users can provide negative feedback to Facebook when a page's conversations are considered spammy, abusive, or unpleasant. It is recommended that you maintain high quality, value-adding conversations that are aligned with the user's intention in engaging with you. If a business shows a pattern of violating Facebook's policies, Facebook will disable the page from using Facebook Messenger.</p></section></div></div></div><style data-emotion="css n7gvag">.css-n7gvag{box-sizing:border-box;margin-top:2rem;margin-bottom:2rem;margin-left:1.75rem;margin-right:1.75rem;padding-top:4.75rem;position:relative;}@media screen and (min-width: 768px){.css-n7gvag{margin-top:2rem;margin-bottom:2rem;margin-left:1.75rem;margin-right:1.75rem;}}@media screen and (min-width: 1024px){.css-n7gvag{margin-top:3rem;margin-bottom:3rem;margin-left:2.25rem;margin-right:2.25rem;}}@media screen and (min-width: 1385px){.css-n7gvag{margin-left:2.75rem;margin-right:2.75rem;}}</style><footer data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-n7gvag"><style data-emotion="css pg6uce">.css-pg6uce{box-sizing:border-box;border-radius:4px;background-color:rgb(18, 28, 45);margin-top:0;padding-top:0;}@media screen and (min-width: 768px){.css-pg6uce{margin-top:0;padding-top:0;}}@media screen and (min-width: 1024px){.css-pg6uce{margin-top:0;padding-top:0;}}@media screen and (min-width: 1385px){.css-pg6uce{margin-top:0;padding-top:0;}}@media screen and (min-width: 1942px){.css-pg6uce{margin-top:4.75rem;padding-top:4.75rem;}}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-pg6uce"><style data-emotion="css wzkleb">.css-wzkleb{box-sizing:border-box;max-width:77rem;padding:2rem;margin-top:0.125rem;margin-left:auto;margin-right:auto;position:relative;}@media screen and (min-width: 768px){.css-wzkleb{padding:4.25rem;}}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-wzkleb"><style data-emotion="css 1xkeua1">.css-1xkeua1{box-sizing:border-box;display:none;right:0;position:absolute;}@media screen and (min-width: 768px){.css-1xkeua1{display:none;}}@media screen and (min-width: 1024px){.css-1xkeua1{display:none;}}@media screen and (min-width: 1385px){.css-1xkeua1{display:block;}}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1xkeua1"><img aria-hidden="true" role="img" alt="" loading="lazy" width="460" height="324" decoding="async" data-nimg="1" style="color:transparent" src="/_next/static/media/footer-min.eb6c3e3d.svg"/></div><style data-emotion="css 1bt0omd">.css-1bt0omd{box-sizing:border-box;position:relative;}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1bt0omd"><style data-emotion="css 1uxvx9z">.css-1uxvx9z{box-sizing:border-box;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;margin-bottom:1.75rem;text-align:center;}@media screen and (min-width: 768px){.css-1uxvx9z{-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;text-align:left;}}</style><div data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1uxvx9z"><style data-emotion="css 1aljbmp">.css-1aljbmp{margin:0;padding:0;color:rgb(255, 255, 255);font-size:1.25rem;line-height:1.75rem;font-family:'TwilioSansDisplay','Inter var experimental','Inter var',-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen-Sans,Ubuntu,Cantarell,'Helvetica Neue',sans-serif;font-weight:800;margin-top:0.75rem;}@media screen and (min-width: 768px){.css-1aljbmp{font-size:2rem;line-height:2.5rem;margin-top:0;}}</style><h2 data-paste-element="TEXT" data-paste-core-version="20.6.0" class="css-1aljbmp">Need some help?</h2></div><style data-emotion="css 1hxyz3w">.css-1hxyz3w{box-sizing:border-box;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:column;-ms-flex-direction:column;flex-direction:column;text-align:center;}@media screen and (min-width: 768px){.css-1hxyz3w{-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;text-align:left;}}</style><nav data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-1hxyz3w"><style data-emotion="css 1b5a60l">.css-1b5a60l{box-sizing:border-box;-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;margin-bottom:1.25rem;margin-right:0;max-width:100%;}@media screen and (min-width: 768px){.css-1b5a60l{-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;margin-right:3rem;max-width:100%;}}@media screen and (min-width: 1024px){.css-1b5a60l{-webkit-box-flex:1;-webkit-flex-grow:1;-ms-flex-positive:1;flex-grow:1;max-width:100%;}}@media screen and (min-width: 1385px){.css-1b5a60l{-webkit-box-flex:0;-webkit-flex-grow:0;-ms-flex-positive:0;flex-grow:0;max-width:calc(100% - 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Get help now from our <style data-emotion="css 1az6u6g">.css-1az6u6g{box-sizing:border-box;color:rgb(255, 255, 255);font-size:inherit;font-weight:inherit;line-height:inherit;outline:none;-webkit-text-decoration:underline;text-decoration:underline;}.css-1az6u6g:active,.css-1az6u6g[data-active=true]{color:rgb(255, 255, 255);-webkit-text-decoration:none;text-decoration:none;}.css-1az6u6g:focus{box-shadow:0 0 0 1px #394762,0 0 0 3px #121c2d,0 0 0 4px #ffffff,0 0 0 6px rgba(255, 255, 255, 0.2);color:rgb(255, 255, 255);-webkit-text-decoration:underline;text-decoration:underline;border-radius:4px;}.css-1az6u6g:hover{color:rgb(255, 255, 255);-webkit-text-decoration:none;text-decoration:none;}</style><a data-paste-element="ANCHOR" data-paste-core-version="20.7.0" href="https://help.twilio.com" rel="noreferrer noopener" target="_blank" title="support team" class="css-1az6u6g"><span data-paste-element="BOX" data-paste-core-version="20.7.0" class="css-roynbj">support team<span 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\"th\",\n thead: \"thead\",\n tr: \"tr\",\n ul: \"ul\",\n ..._provideComponents(),\n ...props.components\n }, {CodeBlockGroup, Info, Warning} = _components;\n if (!CodeBlockGroup) _missingMdxReference(\"CodeBlockGroup\", true);\n if (!Info) _missingMdxReference(\"Info\", true);\n if (!Warning) _missingMdxReference(\"Warning\", true);\n return _jsxs(_Fragment, {\n children: [_jsxs(Warning, {\n children: [_jsx(_components.p, {\n children: \"Public Beta\"\n }), _jsx(_components.p, {\n children: \"Facebook Messenger is currently available as a Public Beta product. This means that some features are not yet implemented and others may be changed before the product is declared as Generally Available.\"\n }), _jsx(_components.p, {\n children: \"Public Beta products are not covered by a Twilio SLA.\"\n })]\n }), \"\\n\", _jsx(_components.p, {\n children: \"Facebook Messenger is a user-initiated channel, which means that end users have to reach out to your business before you can respond. This makes it a great fit for customer support, service and ads-driven sales use cases (e.g. click to message). We recommend using Facebook Messenger with Twilio Flex or Conversations API. You may also use Facebook Messenger with Programmable Messaging API if you have set up webhooks to triage inquiries.\"\n }), \"\\n\", _jsx(_components.section, {\n id: \"facebook-messenger-setup-section-indexable\",\n children: _jsx(_components.h2, {\n id: \"facebook-messenger-setup\",\n children: \"Facebook Messenger Setup\"\n })\n }), \"\\n\", _jsxs(_components.section, {\n id: \"1-agree-to-the-terms-and-install-facebook-messenger-section-indexable\",\n children: [_jsx(_components.h3, {\n id: \"1-agree-to-the-terms-and-install-facebook-messenger\",\n children: \"1. Agree to the Terms and Install Facebook Messenger\"\n }), _jsxs(_components.p, {\n children: [\"All of the following steps are done through the Twilio Console. In the Facebook Messenger ecosystem, users communicate with brands and companies by messaging their Facebook Page. Twilio creates a \", _jsx(_components.strong, {\n children: \"Sender\"\n }), \" for each Facebook Page that you wish to use for messaging. A Sender is the identity used in the \\\"From\\\" field to send messages to your users.\"]\n }), _jsxs(_components.p, {\n children: [\"To get started, first go to the \", _jsx(_components.a, {\n href: \"https://www.twilio.com/console/channels\",\n children: \"Channels area in the Twilio Console\"\n }), \", click on Facebook Messenger and install it.\"]\n })]\n }), \"\\n\", _jsxs(_components.section, {\n id: \"2-authorize-twilio-to-send-messages-on-your-behalf-section-indexable\",\n children: [_jsx(_components.h3, {\n id: \"2-authorize-twilio-to-send-messages-on-your-behalf\",\n children: \"2. Authorize Twilio to Send Messages on Your Behalf\"\n }), _jsxs(_components.p, {\n children: [\"Next, navigate to the Facebook Messenger channel that was just installed and click the \\\"\", _jsx(_components.strong, {\n children: \"Connect with Facebook\"\n }), \"\\\" button. Follow the prompts to select the Facebook Pages you want to authorize to configure as senders. In this step, you will be authorizing Twilio's Facebook Application to send and receive messages on behalf of your Facebook Page(s), thereby enabling access to Facebook Messenger through the Twilio Programmable Messaging API.\"]\n }), _jsxs(_components.p, {\n children: [_jsx(_components.strong, {\n children: \"Note:\"\n }), \" You do not have to set up your own Facebook Application, as Twilio takes care of that for you.\"]\n })]\n }), \"\\n\", _jsxs(_components.section, {\n id: \"3-configure-a-facebook-page-to-use-as-a-sender-section-indexable\",\n children: [_jsx(_components.h3, {\n id: \"3-configure-a-facebook-page-to-use-as-a-sender\",\n children: \"3. Configure a Facebook Page to Use as a Sender\"\n }), _jsx(_components.p, {\n children: \"Next, let's configure the Facebook Page you wish to use as a sender. While on the Twilio Channels Catalog page:\"\n }), _jsxs(_components.ul, {\n children: [\"\\n\", _jsxs(_components.li, {\n children: [\"Under the \\\"\", _jsx(_components.strong, {\n children: \"Properties\"\n }), \"\\\" heading in the \", _jsx(_components.strong, {\n children: \"Unique Name\"\n }), \" input field, enter a name of your choice for your page (Optional).\"]\n }), \"\\n\", _jsxs(_components.li, {\n children: [\"Under the \\\"\", _jsx(_components.strong, {\n children: \"Credentials\"\n }), \"\\\" heading click the \", _jsx(_components.strong, {\n children: \"Select a Page\"\n }), \" dropdown and select a single Facebook Page to use as a sender.\"]\n }), \"\\n\", _jsxs(_components.li, {\n children: [\"Under the \\\"\", _jsx(_components.strong, {\n children: \"Configuration\"\n }), \"\\\" heading in the \", _jsx(_components.strong, {\n children: \"Callback URL\"\n }), \" input field, enter a webhook URL where you can receive incoming messages sent to the Facebook Page from your end users.\"]\n }), \"\\n\"]\n }), _jsx(_components.p, {\n children: \"Finally, click the \\\"Save\\\" button. This creates an instance of the Facebook Page that you can now use as a Sender.\"\n })]\n }), \"\\n\", _jsxs(_components.section, {\n id: \"optional-configure-additional-fields-section-indexable\",\n children: [_jsx(_components.h3, {\n id: \"optional-configure-additional-fields\",\n children: \"Optional: Configure Additional Fields\"\n }), _jsx(_components.p, {\n children: \"Once a Channel is authenticated, you can now configure it to work with a Twilio API :\"\n }), _jsxs(_components.table, {\n children: [_jsx(_components.thead, {\n children: _jsxs(_components.tr, {\n children: [_jsx(_components.th, {\n children: \"Configuration Parameter\"\n }), _jsx(_components.th, {\n children: \"Description\"\n }), _jsx(_components.th, {})]\n })\n }), _jsxs(_components.tbody, {\n children: [_jsxs(_components.tr, {\n children: [_jsx(_components.td, {\n children: \"Page Friendly Name\"\n }), _jsx(_components.td, {\n children: \"This is the name of the Facebook Page. This cannot be changed.\"\n }), _jsx(_components.td, {})]\n }), _jsxs(_components.tr, {\n children: [_jsx(_components.td, {\n children: \"Callback URL\"\n }), _jsxs(_components.td, {\n children: [\"A URL where Twilio will \", _jsx(_components.code, {\n children: \"POST\"\n }), \" each time a message is received by Twilio. The format of this request is the same as Twilio's \", _jsx(_components.a, {\n href: \"/docs/messaging/twiml\",\n children: \"Inbound SMS TwiML Request\"\n }), \". Non-relative URLs must contain a valid hostname (underscores are not allowed).\"]\n }), _jsx(_components.td, {})]\n }), _jsxs(_components.tr, {\n children: [_jsx(_components.td, {\n children: \"Callback Method\"\n }), _jsxs(_components.td, {\n children: [\"Http method to use with Callback URL. \", _jsx(_components.code, {\n children: \"GET\"\n }), \" or \", _jsx(_components.code, {\n children: \"POST\"\n }), \".\"]\n }), _jsx(_components.td, {})]\n }), _jsxs(_components.tr, {\n children: [_jsx(_components.td, {\n children: \"Fallback URL\"\n }), _jsx(_components.td, {\n children: \"Fallback URL to which Twilio will call if the Callback URL above returns an error.\"\n }), _jsx(_components.td, {})]\n }), _jsxs(_components.tr, {\n children: [_jsx(_components.td, {\n children: \"Fallback Method\"\n }), _jsxs(_components.td, {\n children: [\"Http method to use with Fallback URL. \", _jsx(_components.code, {\n children: \"GET\"\n }), \" or \", _jsx(_components.code, {\n children: \"POST\"\n }), \".e ID\"]\n }), _jsxs(_components.td, {\n children: [\"This is a unique identifier for the Facebook Page, which is used as the Sender: \", _jsx(_components.code, {\n children: \"messenger:\u003cpage id\u003e\"\n }), \". This is also a unique identifier that can be used to navigate to the Facebook Page by following this URL: \", _jsx(_components.code, {\n children: \"m.me/\u003cpage id\u003e\"\n }), \". This ID can not be changed.\"]\n })]\n }), _jsxs(_components.tr, {\n children: [_jsx(_components.td, {\n children: \"Status Callback URL\"\n }), _jsxs(_components.td, {\n children: [\"A URL where Twilio will call each time your outbound message status changes to one of the following: \", _jsx(_components.code, {\n children: \"failed\"\n }), \", \", _jsx(_components.code, {\n children: \"sent\"\n }), \". Twilio will \", _jsx(_components.code, {\n children: \"POST\"\n }), \" the \", _jsx(_components.a, {\n href: \"/docs/messaging/guides/webhook-request#parameters-in-twilios-request-to-your-application\",\n children: \"standard TwiML request parameters\"\n }), \" as well as \", _jsx(_components.a, {\n href: \"/docs/messaging/guides/track-outbound-message-status#how-are-status-callback-requests-sent\",\n children: \"standard Status parameters\"\n }), \" : \", _jsx(_components.code, {\n children: \"MessageStatus\"\n }), \" and \", _jsx(_components.code, {\n children: \"ErrorCode\"\n }), \". Non-relative URLs must contain a valid hostname (underscores aren't allowed).\"]\n }), _jsx(_components.td, {})]\n }), _jsxs(_components.tr, {\n children: [_jsx(_components.td, {\n children: \"Status Callback Method\"\n }), _jsxs(_components.td, {\n children: [\"Http method to use with Status Callback. \", _jsx(_components.code, {\n children: \"GET\"\n }), \" or \", _jsx(_components.code, {\n children: \"POST\"\n }), \".\"]\n }), _jsx(_components.td, {})]\n })]\n })]\n })]\n }), \"\\n\", _jsxs(_components.section, {\n id: \"setting-up-multiple-senders-section-indexable\",\n children: [_jsx(_components.h2, {\n id: \"setting-up-multiple-senders\",\n children: \"Setting Up Multiple Senders\"\n }), _jsxs(_components.p, {\n children: [\"Twilio supports creating multiple instances so that your application can support different Facebook Pages. If you wish to configure more than one Facebook Page as a sender, you can click \\\"\", _jsx(_components.strong, {\n children: \"Add Another Instance\"\n }), \"\\\" and repeat the steps above for each new Facebook Page.\"]\n }), _jsx(_components.p, {\n children: \"For Independent Software Vendors (ISV's) and Software Integrators (SI's) who are managing Facebook Messenger communications on behalf of your clients, you need to have admin access to each Facebook page.\"\n }), _jsx(_components.p, {\n children: \"You can use up to 25 Facebook pages per Twilio account or subaccount. To use additional Facebook pages, use additional subaccounts.\"\n }), _jsx(Info, {\n children: _jsxs(_components.p, {\n children: [\"If you are an ISV or SI managing multiple pages on behalf of many brands, we recommend using subaccounts for each brand. For more information on using subaccounts, see the support article \", _jsx(_components.a, {\n href: \"https://help.twilio.com/hc/en-us/articles/360011132374-Getting-Started-with-Twilio-Projects-and-Subaccounts\",\n children: \"Getting Started with Twilio Projects and Subaccounts\"\n }), \".\"]\n })\n })]\n }), \"\\n\", _jsx(_components.section, {\n id: \"using-facebook-messenger-section-indexable\",\n children: _jsx(_components.h2, {\n id: \"using-facebook-messenger\",\n children: \"Using Facebook Messenger\"\n })\n }), \"\\n\", _jsxs(_components.section, {\n id: \"facebook-messenger-is-a-user-initiated-channel-section-indexable\",\n children: [_jsx(_components.h3, {\n id: \"facebook-messenger-is-a-user-initiated-channel\",\n children: \"Facebook Messenger Is a User-Initiated Channel\"\n }), _jsxs(_components.p, {\n children: [\"Now that your Facebook Messenger Sender is set up, you need to receive a message from an end user in order to respond. Facebook users need to initiate contact with you by messaging your Facebook Page before you are able to contact them. Once a user's message is received, you can respond back to the user for 24 hours. For more details, see \", _jsx(_components.a, {\n href: \"https://developers.facebook.com/docs/messenger-platform/policy/policy-overview#standard_messaging\",\n children: \"Platform Policy Overview (Facebook for Developers)\"\n }), \".\"]\n }), _jsx(Warning, {\n children: _jsx(_components.p, {\n children: \"You must receive a message from an end user before you can respond. Facebook Messenger is not a notification channel.\"\n })\n }), _jsx(Info, {\n children: _jsxs(_components.p, {\n children: [\"You can send yourself a message using \", _jsx(_components.code, {\n children: \"m.me/\u003cpage id\u003e\"\n }), \". This is the easiest way to test your sender.\"]\n })\n }), _jsx(Info, {\n children: _jsxs(_components.p, {\n children: [\"Twilio tags messages with \\\"\", _jsx(_components.strong, {\n children: \"ACCOUNT_UPDATE\"\n }), \"\\\" if sent after the 24 hr session is up.\"]\n })\n })]\n }), \"\\n\", _jsxs(_components.section, {\n id: \"retrieve-the-messenger-user-id-from-the-callback-section-indexable\",\n children: [_jsx(_components.h2, {\n id: \"retrieve-the-messenger-user-id-from-the-callback\",\n children: \"Retrieve the Messenger User ID from the Callback\"\n }), _jsxs(_components.p, {\n children: [\"When a user sends a message to your Facebook Page, your callback URL will receive the message with the same parameters as a standard Twilio WhatsApp or SMS message. Facebook Messenger sender and recipients have the format \", _jsx(_components.code, {\n children: \"messenger:{messenger id}\"\n }), \". You will need to retrieve the Facebook Messenger user ID from the callback response.\"]\n })]\n }), \"\\n\", _jsxs(_components.section, {\n id: \"respond-using-the-programmable-messaging-api-section-indexable\",\n children: [_jsx(_components.h2, {\n id: \"respond-using-the-programmable-messaging-api\",\n children: \"Respond Using the Programmable Messaging API\"\n }), _jsxs(_components.p, {\n children: [\"To send a Facebook message, make an \", _jsx(_components.code, {\n children: \"HTTP POST\"\n }), \" request to Twilio's Programmable Messaging Message REST API resource with three required pieces of information:\"]\n }), _jsxs(_components.ul, {\n children: [\"\\n\", _jsx(_components.li, {\n children: \"A recipient.\"\n }), \"\\n\", _jsx(_components.li, {\n children: \"A sender.\"\n }), \"\\n\", _jsx(_components.li, {\n children: \"Your message body.\"\n }), \"\\n\"]\n }), _jsxs(_components.p, {\n children: [\"See the \", _jsx(_components.a, {\n href: \"/docs/messaging/quickstart\",\n children: \"REST API: Sending a SMS or MMS\"\n }), \" or \", _jsx(_components.a, {\n href: \"/docs/messaging/api/message-resource\",\n children: \"REST API: Messages\"\n }), \" page for details.\"]\n }), _jsx(_Fragment, {\n children: _jsx(CodeBlockGroup, {\n \"children\": _jsx(_Fragment, {}),\n \"title\": \"Respond Using the Programmable Messaging API\",\n \"_data\": {\n \"header\": \"\"\n },\n \"slug\": \"code-respond-using-the-programmable-messaging-api\",\n \"blocks\": [{\n \"value\": \"// Download the helper library from https://www.twilio.com/docs/node/install\\nconst twilio = require(\\\"twilio\\\"); // Or, for ESM: import twilio from \\\"twilio\\\";\\n\\n// Find your Account SID and Auth Token at twilio.com/console\\n// and set the environment variables. See http://twil.io/secure\\nconst accountSid = process.env.TWILIO_ACCOUNT_SID;\\nconst authToken = process.env.TWILIO_AUTH_TOKEN;\\nconst client = twilio(accountSid, authToken);\\n\\nasync function createMessage() {\\n const message = await client.messages.create({\\n body: \\\"Would you like to play a game?\\\",\\n from: \\\"messenger:{facebook_page_id}\\\",\\n to: \\\"messenger:{messenger_user_id}\\\",\\n });\\n\\n console.log(message.body);\\n}\\n\\ncreateMessage();\",\n \"lang\": \"javascript\",\n \"meta\": \"Node.js\",\n \"code\": \"// Download the helper library from https://www.twilio.com/docs/node/install\\nconst twilio = require(\\\"twilio\\\"); // Or, for ESM: import twilio from \\\"twilio\\\";\\n\\n// Find your Account SID and Auth Token at twilio.com/console\\n// and set the environment variables. See http://twil.io/secure\\nconst accountSid = process.env.TWILIO_ACCOUNT_SID;\\nconst authToken = process.env.TWILIO_AUTH_TOKEN;\\nconst client = twilio(accountSid, authToken);\\n\\nasync function createMessage() {\\n const message = await client.messages.create({\\n body: \\\"Would you like to play a game?\\\",\\n from: \\\"messenger:{facebook_page_id}\\\",\\n to: \\\"messenger:{messenger_user_id}\\\",\\n });\\n\\n console.log(message.body);\\n}\\n\\ncreateMessage();\",\n \"tokens\": [[\"// Download the helper library from https://www.twilio.com/docs/node/install\", \"#8B949E\"], \"\\n\", [\"const\", \"#FF7B72\"], \" \", [\"twilio\", \"#79C0FF\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"require\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"twilio\\\"\", \"#A5D6FF\"], [\");\", \"#C9D1D9\"], \" \", [\"// Or, for ESM: import twilio from \\\"twilio\\\";\", \"#8B949E\"], \"\\n\\n\", [\"// Find your Account SID and Auth Token at twilio.com/console\", \"#8B949E\"], \"\\n\", [\"// and set the environment variables. See http://twil.io/secure\", \"#8B949E\"], \"\\n\", [\"const\", \"#FF7B72\"], \" \", [\"accountSid\", \"#79C0FF\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"process.env.\", \"#C9D1D9\"], [\"TWILIO_ACCOUNT_SID\", \"#79C0FF\"], [\";\", \"#C9D1D9\"], \"\\n\", [\"const\", \"#FF7B72\"], \" \", [\"authToken\", \"#79C0FF\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"process.env.\", \"#C9D1D9\"], [\"TWILIO_AUTH_TOKEN\", \"#79C0FF\"], [\";\", \"#C9D1D9\"], \"\\n\", [\"const\", \"#FF7B72\"], \" \", [\"client\", \"#79C0FF\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"twilio\", \"#D2A8FF\"], [\"(accountSid, authToken);\", \"#C9D1D9\"], \"\\n\\n\", [\"async function\", \"#FF7B72\"], \" \", [\"createMessage\", \"#D2A8FF\"], [\"() {\", \"#C9D1D9\"], \"\\n \", [\"const\", \"#FF7B72\"], \" \", [\"message\", \"#79C0FF\"], \" \", [\"= await\", \"#FF7B72\"], \" \", [\"client.messages.\", \"#C9D1D9\"], [\"create\", \"#D2A8FF\"], [\"({\", \"#C9D1D9\"], \"\\n \", [\"body:\", \"#C9D1D9\"], \" \", [\"\\\"Would you like to play a game?\\\"\", \"#A5D6FF\"], [\",\", \"#C9D1D9\"], \"\\n \", [\"from:\", \"#C9D1D9\"], \" \", [\"\\\"messenger:{facebook_page_id}\\\"\", \"#A5D6FF\"], [\",\", \"#C9D1D9\"], \"\\n \", [\"to:\", \"#C9D1D9\"], \" \", [\"\\\"messenger:{messenger_user_id}\\\"\", \"#A5D6FF\"], [\",\", \"#C9D1D9\"], \"\\n \", [\"});\", \"#C9D1D9\"], \"\\n\\n \", [\"console.\", \"#C9D1D9\"], [\"log\", \"#D2A8FF\"], [\"(message.body);\", \"#C9D1D9\"], \"\\n\", [\"}\", \"#C9D1D9\"], \"\\n\\n\", [\"createMessage\", \"#D2A8FF\"], [\"();\", \"#C9D1D9\"]],\n \"annotations\": [],\n \"themeName\": \"github-dark\",\n \"style\": {\n \"color\": \"#c9d1d9\",\n \"background\": \"#0d1117\"\n }\n }, {\n \"value\": \"# Download the helper library from https://www.twilio.com/docs/python/install\\nimport os\\nfrom twilio.rest import Client\\n\\n# Find your Account SID and Auth Token at twilio.com/console\\n# and set the environment variables. See http://twil.io/secure\\naccount_sid = os.environ[\\\"TWILIO_ACCOUNT_SID\\\"]\\nauth_token = os.environ[\\\"TWILIO_AUTH_TOKEN\\\"]\\nclient = Client(account_sid, auth_token)\\n\\nmessage = client.messages.create(\\n to=\\\"messenger:{messenger_user_id}\\\",\\n from_=\\\"messenger:{facebook_page_id}\\\",\\n body=\\\"Would you like to play a game?\\\",\\n)\\n\\nprint(message.body)\",\n \"lang\": \"python\",\n \"meta\": \"Python\",\n \"code\": \"# Download the helper library from https://www.twilio.com/docs/python/install\\nimport os\\nfrom twilio.rest import Client\\n\\n# Find your Account SID and Auth Token at twilio.com/console\\n# and set the environment variables. See http://twil.io/secure\\naccount_sid = os.environ[\\\"TWILIO_ACCOUNT_SID\\\"]\\nauth_token = os.environ[\\\"TWILIO_AUTH_TOKEN\\\"]\\nclient = Client(account_sid, auth_token)\\n\\nmessage = client.messages.create(\\n to=\\\"messenger:{messenger_user_id}\\\",\\n from_=\\\"messenger:{facebook_page_id}\\\",\\n body=\\\"Would you like to play a game?\\\",\\n)\\n\\nprint(message.body)\",\n \"tokens\": [[\"# Download the helper library from https://www.twilio.com/docs/python/install\", \"#8B949E\"], \"\\n\", [\"import\", \"#FF7B72\"], \" \", [\"os\", \"#C9D1D9\"], \"\\n\", [\"from\", \"#FF7B72\"], \" \", [\"twilio.rest\", \"#C9D1D9\"], \" \", [\"import\", \"#FF7B72\"], \" \", [\"Client\", \"#C9D1D9\"], \"\\n\\n\", [\"# Find your Account SID and Auth Token at twilio.com/console\", \"#8B949E\"], \"\\n\", [\"# and set the environment variables. See http://twil.io/secure\", \"#8B949E\"], \"\\n\", [\"account_sid\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"os.environ[\", \"#C9D1D9\"], [\"\\\"TWILIO_ACCOUNT_SID\\\"\", \"#A5D6FF\"], [\"]\", \"#C9D1D9\"], \"\\n\", [\"auth_token\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"os.environ[\", \"#C9D1D9\"], [\"\\\"TWILIO_AUTH_TOKEN\\\"\", \"#A5D6FF\"], [\"]\", \"#C9D1D9\"], \"\\n\", [\"client\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"Client(account_sid, auth_token)\", \"#C9D1D9\"], \"\\n\\n\", [\"message\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"client.messages.create(\", \"#C9D1D9\"], \"\\n \", [\"to\", \"#FFA657\"], [\"=\", \"#FF7B72\"], [\"\\\"messenger:\", \"#A5D6FF\"], [\"{messenger_user_id}\", \"#79C0FF\"], [\"\\\"\", \"#A5D6FF\"], [\",\", \"#C9D1D9\"], \"\\n \", [\"from_\", \"#FFA657\"], [\"=\", \"#FF7B72\"], [\"\\\"messenger:\", \"#A5D6FF\"], [\"{facebook_page_id}\", \"#79C0FF\"], [\"\\\"\", \"#A5D6FF\"], [\",\", \"#C9D1D9\"], \"\\n \", [\"body\", \"#FFA657\"], [\"=\", \"#FF7B72\"], [\"\\\"Would you like to play a game?\\\"\", \"#A5D6FF\"], [\",\", \"#C9D1D9\"], \"\\n\", [\")\", \"#C9D1D9\"], \"\\n\\n\", [\"print\", \"#79C0FF\"], [\"(message.body)\", \"#C9D1D9\"]],\n \"annotations\": [],\n \"themeName\": \"github-dark\",\n \"style\": {\n \"color\": \"#c9d1d9\",\n \"background\": \"#0d1117\"\n }\n }, {\n \"value\": \"// Install the C# / .NET helper library from twilio.com/docs/csharp/install\\n\\nusing System;\\nusing Twilio;\\nusing Twilio.Rest.Api.V2010.Account;\\nusing System.Threading.Tasks;\\n\\nclass Program {\\n public static async Task Main(string[] args) {\\n // Find your Account SID and Auth Token at twilio.com/console\\n // and set the environment variables. See http://twil.io/secure\\n string accountSid = Environment.GetEnvironmentVariable(\\\"TWILIO_ACCOUNT_SID\\\");\\n string authToken = Environment.GetEnvironmentVariable(\\\"TWILIO_AUTH_TOKEN\\\");\\n\\n TwilioClient.Init(accountSid, authToken);\\n\\n var message = await MessageResource.CreateAsync(\\n to: new Twilio.Types.PhoneNumber(\\\"messenger:{messenger_user_id}\\\"),\\n from: new Twilio.Types.PhoneNumber(\\\"messenger:{facebook_page_id}\\\"),\\n body: \\\"Would you like to play a game?\\\");\\n\\n Console.WriteLine(message.Body);\\n }\\n}\",\n \"lang\": \"csharp\",\n \"meta\": \"C#\",\n \"code\": \"// Install the C# / .NET helper library from twilio.com/docs/csharp/install\\n\\nusing System;\\nusing Twilio;\\nusing Twilio.Rest.Api.V2010.Account;\\nusing System.Threading.Tasks;\\n\\nclass Program {\\n public static async Task Main(string[] args) {\\n // Find your Account SID and Auth Token at twilio.com/console\\n // and set the environment variables. See http://twil.io/secure\\n string accountSid = Environment.GetEnvironmentVariable(\\\"TWILIO_ACCOUNT_SID\\\");\\n string authToken = Environment.GetEnvironmentVariable(\\\"TWILIO_AUTH_TOKEN\\\");\\n\\n TwilioClient.Init(accountSid, authToken);\\n\\n var message = await MessageResource.CreateAsync(\\n to: new Twilio.Types.PhoneNumber(\\\"messenger:{messenger_user_id}\\\"),\\n from: new Twilio.Types.PhoneNumber(\\\"messenger:{facebook_page_id}\\\"),\\n body: \\\"Would you like to play a game?\\\");\\n\\n Console.WriteLine(message.Body);\\n }\\n}\",\n \"tokens\": [[\"// Install the C# / .NET helper library from twilio.com/docs/csharp/install\", \"#8B949E\"], \"\\n\\n\", [\"using\", \"#FF7B72\"], \" \", [\"System\", \"#FFA657\"], [\";\", \"#C9D1D9\"], \"\\n\", [\"using\", \"#FF7B72\"], \" \", [\"Twilio\", \"#FFA657\"], [\";\", \"#C9D1D9\"], \"\\n\", [\"using\", \"#FF7B72\"], \" \", [\"Twilio\", \"#FFA657\"], [\".\", \"#C9D1D9\"], [\"Rest\", \"#FFA657\"], [\".\", \"#C9D1D9\"], [\"Api\", \"#FFA657\"], [\".\", \"#C9D1D9\"], [\"V2010\", \"#FFA657\"], [\".\", \"#C9D1D9\"], [\"Account\", \"#FFA657\"], [\";\", \"#C9D1D9\"], \"\\n\", [\"using\", \"#FF7B72\"], \" \", [\"System\", \"#FFA657\"], [\".\", \"#C9D1D9\"], [\"Threading\", \"#FFA657\"], [\".\", \"#C9D1D9\"], [\"Tasks\", \"#FFA657\"], [\";\", \"#C9D1D9\"], \"\\n\\n\", [\"class\", \"#FF7B72\"], \" \", [\"Program\", \"#FFA657\"], \" \", [\"{\", \"#C9D1D9\"], \"\\n \", [\"public static async\", \"#FF7B72\"], \" \", [\"Task\", \"#FFA657\"], \" \", [\"Main\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"string\", \"#FF7B72\"], [\"[]\", \"#C9D1D9\"], \" \", [\"args\", \"#FFA657\"], [\") {\", \"#C9D1D9\"], \"\\n \", [\"// Find your Account SID and Auth Token at twilio.com/console\", \"#8B949E\"], \"\\n \", [\"// and set the environment variables. See http://twil.io/secure\", \"#8B949E\"], \"\\n \", [\"string\", \"#FF7B72\"], \" \", [\"accountSid\", \"#FFA657\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"Environment.\", \"#C9D1D9\"], [\"GetEnvironmentVariable\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"TWILIO_ACCOUNT_SID\\\"\", \"#A5D6FF\"], [\");\", \"#C9D1D9\"], \"\\n \", [\"string\", \"#FF7B72\"], \" \", [\"authToken\", \"#FFA657\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"Environment.\", \"#C9D1D9\"], [\"GetEnvironmentVariable\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"TWILIO_AUTH_TOKEN\\\"\", \"#A5D6FF\"], [\");\", \"#C9D1D9\"], \"\\n\\n \", [\"TwilioClient.\", \"#C9D1D9\"], [\"Init\", \"#D2A8FF\"], [\"(accountSid, authToken);\", \"#C9D1D9\"], \"\\n\\n \", [\"var\", \"#FF7B72\"], \" \", [\"message\", \"#FFA657\"], \" \", [\"= await\", \"#FF7B72\"], \" \", [\"MessageResource.\", \"#C9D1D9\"], [\"CreateAsync\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], \"\\n \", [\"to\", \"#FFA657\"], [\":\", \"#C9D1D9\"], \" \", [\"new\", \"#FF7B72\"], \" \", [\"Twilio\", \"#FFA657\"], [\".\", \"#C9D1D9\"], [\"Types\", \"#FFA657\"], [\".\", \"#C9D1D9\"], [\"PhoneNumber\", \"#FFA657\"], [\"(\", \"#C9D1D9\"], [\"\\\"messenger:{messenger_user_id}\\\"\", \"#A5D6FF\"], [\"),\", \"#C9D1D9\"], \"\\n \", [\"from\", \"#FFA657\"], [\":\", \"#C9D1D9\"], \" \", [\"new\", \"#FF7B72\"], \" \", [\"Twilio\", \"#FFA657\"], [\".\", \"#C9D1D9\"], [\"Types\", \"#FFA657\"], [\".\", \"#C9D1D9\"], [\"PhoneNumber\", \"#FFA657\"], [\"(\", \"#C9D1D9\"], [\"\\\"messenger:{facebook_page_id}\\\"\", \"#A5D6FF\"], [\"),\", \"#C9D1D9\"], \"\\n \", [\"body\", \"#FFA657\"], [\":\", \"#C9D1D9\"], \" \", [\"\\\"Would you like to play a game?\\\"\", \"#A5D6FF\"], [\");\", \"#C9D1D9\"], \"\\n\\n \", [\"Console.\", \"#C9D1D9\"], [\"WriteLine\", \"#D2A8FF\"], [\"(message.Body);\", \"#C9D1D9\"], \"\\n \", [\"}\", \"#C9D1D9\"], \"\\n\", [\"}\", \"#C9D1D9\"]],\n \"annotations\": [],\n \"themeName\": \"github-dark\",\n \"style\": {\n \"color\": \"#c9d1d9\",\n \"background\": \"#0d1117\"\n }\n }, {\n \"value\": \"// Install the Java helper library from twilio.com/docs/java/install\\n\\nimport com.twilio.type.PhoneNumber;\\nimport com.twilio.Twilio;\\nimport com.twilio.rest.api.v2010.account.Message;\\n\\npublic class Example {\\n // Find your Account SID and Auth Token at twilio.com/console\\n // and set the environment variables. See http://twil.io/secure\\n public static final String ACCOUNT_SID = System.getenv(\\\"TWILIO_ACCOUNT_SID\\\");\\n public static final String AUTH_TOKEN = System.getenv(\\\"TWILIO_AUTH_TOKEN\\\");\\n\\n public static void main(String[] args) {\\n Twilio.init(ACCOUNT_SID, AUTH_TOKEN);\\n Message message = Message\\n .creator(new com.twilio.type.PhoneNumber(\\\"messenger:{messenger_user_id}\\\"),\\n new com.twilio.type.PhoneNumber(\\\"messenger:{facebook_page_id}\\\"),\\n \\\"Would you like to play a game?\\\")\\n .create();\\n\\n System.out.println(message.getBody());\\n }\\n}\",\n \"lang\": \"java\",\n \"meta\": \"Java\",\n \"code\": \"// Install the Java helper library from twilio.com/docs/java/install\\n\\nimport com.twilio.type.PhoneNumber;\\nimport com.twilio.Twilio;\\nimport com.twilio.rest.api.v2010.account.Message;\\n\\npublic class Example {\\n // Find your Account SID and Auth Token at twilio.com/console\\n // and set the environment variables. See http://twil.io/secure\\n public static final String ACCOUNT_SID = System.getenv(\\\"TWILIO_ACCOUNT_SID\\\");\\n public static final String AUTH_TOKEN = System.getenv(\\\"TWILIO_AUTH_TOKEN\\\");\\n\\n public static void main(String[] args) {\\n Twilio.init(ACCOUNT_SID, AUTH_TOKEN);\\n Message message = Message\\n .creator(new com.twilio.type.PhoneNumber(\\\"messenger:{messenger_user_id}\\\"),\\n new com.twilio.type.PhoneNumber(\\\"messenger:{facebook_page_id}\\\"),\\n \\\"Would you like to play a game?\\\")\\n .create();\\n\\n System.out.println(message.getBody());\\n }\\n}\",\n \"tokens\": [[\"// Install the Java helper library from twilio.com/docs/java/install\", \"#8B949E\"], \"\\n\\n\", [\"import\", \"#FF7B72\"], \" \", [\"com.twilio.type.PhoneNumber;\", \"#C9D1D9\"], \"\\n\", [\"import\", \"#FF7B72\"], \" \", [\"com.twilio.Twilio;\", \"#C9D1D9\"], \"\\n\", [\"import\", \"#FF7B72\"], \" \", [\"com.twilio.rest.api.v2010.account.Message;\", \"#C9D1D9\"], \"\\n\\n\", [\"public class\", \"#FF7B72\"], \" \", [\"Example\", \"#FFA657\"], \" \", [\"{\", \"#C9D1D9\"], \"\\n \", [\"// Find your Account SID and Auth Token at twilio.com/console\", \"#8B949E\"], \"\\n \", [\"// and set the environment variables. See http://twil.io/secure\", \"#8B949E\"], \"\\n \", [\"public static final\", \"#FF7B72\"], \" \", [\"String ACCOUNT_SID\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"System.\", \"#C9D1D9\"], [\"getenv\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"TWILIO_ACCOUNT_SID\\\"\", \"#A5D6FF\"], [\");\", \"#C9D1D9\"], \"\\n \", [\"public static final\", \"#FF7B72\"], \" \", [\"String AUTH_TOKEN\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"System.\", \"#C9D1D9\"], [\"getenv\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"TWILIO_AUTH_TOKEN\\\"\", \"#A5D6FF\"], [\");\", \"#C9D1D9\"], \"\\n\\n \", [\"public static void\", \"#FF7B72\"], \" \", [\"main\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"String\", \"#FF7B72\"], [\"[]\", \"#C9D1D9\"], \" \", [\"args\", \"#FFA657\"], [\") {\", \"#C9D1D9\"], \"\\n \", [\"Twilio.\", \"#C9D1D9\"], [\"init\", \"#D2A8FF\"], [\"(ACCOUNT_SID, AUTH_TOKEN);\", \"#C9D1D9\"], \"\\n \", [\"Message message\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"Message\", \"#C9D1D9\"], \"\\n \", [\".\", \"#C9D1D9\"], [\"creator\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"new\", \"#FF7B72\"], \" \", [\"com.twilio.type.\", \"#C9D1D9\"], [\"PhoneNumber\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"messenger:{messenger_user_id}\\\"\", \"#A5D6FF\"], [\"),\", \"#C9D1D9\"], \"\\n \", [\"new\", \"#FF7B72\"], \" \", [\"com.twilio.type.\", \"#C9D1D9\"], [\"PhoneNumber\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"messenger:{facebook_page_id}\\\"\", \"#A5D6FF\"], [\"),\", \"#C9D1D9\"], \"\\n \", [\"\\\"Would you like to play a game?\\\"\", \"#A5D6FF\"], [\")\", \"#C9D1D9\"], \"\\n \", [\".\", \"#C9D1D9\"], [\"create\", \"#D2A8FF\"], [\"();\", \"#C9D1D9\"], \"\\n\\n \", [\"System.out.\", \"#C9D1D9\"], [\"println\", \"#D2A8FF\"], [\"(message.\", \"#C9D1D9\"], [\"getBody\", \"#D2A8FF\"], [\"());\", \"#C9D1D9\"], \"\\n \", [\"}\", \"#C9D1D9\"], \"\\n\", [\"}\", \"#C9D1D9\"]],\n \"annotations\": [],\n \"themeName\": \"github-dark\",\n \"style\": {\n \"color\": \"#c9d1d9\",\n \"background\": \"#0d1117\"\n }\n }, {\n \"value\": \"// Download the helper library from https://www.twilio.com/docs/go/install\\npackage main\\n\\nimport (\\n\\t\\\"fmt\\\"\\n\\t\\\"github.com/twilio/twilio-go\\\"\\n\\tapi \\\"github.com/twilio/twilio-go/rest/api/v2010\\\"\\n\\t\\\"os\\\"\\n)\\n\\nfunc main() {\\n\\t// Find your Account SID and Auth Token at twilio.com/console\\n\\t// and set the environment variables. See http://twil.io/secure\\n\\t// Make sure TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN exists in your environment\\n\\tclient := twilio.NewRestClient()\\n\\n\\tparams := \u0026api.CreateMessageParams{}\\n\\tparams.SetTo(\\\"messenger:{messenger_user_id}\\\")\\n\\tparams.SetFrom(\\\"messenger:{facebook_page_id}\\\")\\n\\tparams.SetBody(\\\"Would you like to play a game?\\\")\\n\\n\\tresp, err := client.Api.CreateMessage(params)\\n\\tif err != nil {\\n\\t\\tfmt.Println(err.Error())\\n\\t\\tos.Exit(1)\\n\\t} else {\\n\\t\\tif resp.Body != nil {\\n\\t\\t\\tfmt.Println(*resp.Body)\\n\\t\\t} else {\\n\\t\\t\\tfmt.Println(resp.Body)\\n\\t\\t}\\n\\t}\\n}\",\n \"lang\": \"go\",\n \"meta\": \"Go\",\n \"code\": \"// Download the helper library from https://www.twilio.com/docs/go/install\\npackage main\\n\\nimport (\\n\\t\\\"fmt\\\"\\n\\t\\\"github.com/twilio/twilio-go\\\"\\n\\tapi \\\"github.com/twilio/twilio-go/rest/api/v2010\\\"\\n\\t\\\"os\\\"\\n)\\n\\nfunc main() {\\n\\t// Find your Account SID and Auth Token at twilio.com/console\\n\\t// and set the environment variables. See http://twil.io/secure\\n\\t// Make sure TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN exists in your environment\\n\\tclient := twilio.NewRestClient()\\n\\n\\tparams := \u0026api.CreateMessageParams{}\\n\\tparams.SetTo(\\\"messenger:{messenger_user_id}\\\")\\n\\tparams.SetFrom(\\\"messenger:{facebook_page_id}\\\")\\n\\tparams.SetBody(\\\"Would you like to play a game?\\\")\\n\\n\\tresp, err := client.Api.CreateMessage(params)\\n\\tif err != nil {\\n\\t\\tfmt.Println(err.Error())\\n\\t\\tos.Exit(1)\\n\\t} else {\\n\\t\\tif resp.Body != nil {\\n\\t\\t\\tfmt.Println(*resp.Body)\\n\\t\\t} else {\\n\\t\\t\\tfmt.Println(resp.Body)\\n\\t\\t}\\n\\t}\\n}\",\n \"tokens\": [[\"// Download the helper library from https://www.twilio.com/docs/go/install\", \"#8B949E\"], \"\\n\", [\"package\", \"#FF7B72\"], \" \", [\"main\", \"#FFA657\"], \"\\n\\n\", [\"import\", \"#FF7B72\"], \" \", [\"(\", \"#C9D1D9\"], \"\\n\\t\", [\"\\\"\", \"#A5D6FF\"], [\"fmt\", \"#FFA657\"], [\"\\\"\", \"#A5D6FF\"], \"\\n\\t\", [\"\\\"\", \"#A5D6FF\"], [\"github.com/twilio/twilio-go\", \"#FFA657\"], [\"\\\"\", \"#A5D6FF\"], \"\\n\\t\", [\"api\", \"#C9D1D9\"], \" \", [\"\\\"\", \"#A5D6FF\"], [\"github.com/twilio/twilio-go/rest/api/v2010\", \"#FFA657\"], [\"\\\"\", \"#A5D6FF\"], \"\\n\\t\", [\"\\\"\", \"#A5D6FF\"], [\"os\", \"#FFA657\"], [\"\\\"\", \"#A5D6FF\"], \"\\n\", [\")\", \"#C9D1D9\"], \"\\n\\n\", [\"func\", \"#FF7B72\"], \" \", [\"main\", \"#D2A8FF\"], [\"() {\", \"#C9D1D9\"], \"\\n\\t\", [\"// Find your Account SID and Auth Token at twilio.com/console\", \"#8B949E\"], \"\\n\\t\", [\"// and set the environment variables. See http://twil.io/secure\", \"#8B949E\"], \"\\n\\t\", [\"// Make sure TWILIO_ACCOUNT_SID and TWILIO_AUTH_TOKEN exists in your environment\", \"#8B949E\"], \"\\n\\t\", [\"client\", \"#C9D1D9\"], \" \", [\":=\", \"#FF7B72\"], \" \", [\"twilio.\", \"#C9D1D9\"], [\"NewRestClient\", \"#D2A8FF\"], [\"()\", \"#C9D1D9\"], \"\\n\\n\\t\", [\"params\", \"#C9D1D9\"], \" \", [\":= \u0026\", \"#FF7B72\"], [\"api\", \"#FFA657\"], [\".\", \"#C9D1D9\"], [\"CreateMessageParams\", \"#FFA657\"], [\"{}\", \"#C9D1D9\"], \"\\n\\t\", [\"params.\", \"#C9D1D9\"], [\"SetTo\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"messenger:{messenger_user_id}\\\"\", \"#A5D6FF\"], [\")\", \"#C9D1D9\"], \"\\n\\t\", [\"params.\", \"#C9D1D9\"], [\"SetFrom\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"messenger:{facebook_page_id}\\\"\", \"#A5D6FF\"], [\")\", \"#C9D1D9\"], \"\\n\\t\", [\"params.\", \"#C9D1D9\"], [\"SetBody\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"Would you like to play a game?\\\"\", \"#A5D6FF\"], [\")\", \"#C9D1D9\"], \"\\n\\n\\t\", [\"resp, err\", \"#C9D1D9\"], \" \", [\":=\", \"#FF7B72\"], \" \", [\"client.Api.\", \"#C9D1D9\"], [\"CreateMessage\", \"#D2A8FF\"], [\"(params)\", \"#C9D1D9\"], \"\\n\\t\", [\"if\", \"#FF7B72\"], \" \", [\"err\", \"#C9D1D9\"], \" \", [\"!=\", \"#FF7B72\"], \" \", [\"nil\", \"#79C0FF\"], \" \", [\"{\", \"#C9D1D9\"], \"\\n\\t\\t\", [\"fmt.\", \"#C9D1D9\"], [\"Println\", \"#D2A8FF\"], [\"(err.\", \"#C9D1D9\"], [\"Error\", \"#D2A8FF\"], [\"())\", \"#C9D1D9\"], \"\\n\\t\\t\", [\"os.\", \"#C9D1D9\"], [\"Exit\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"1\", \"#79C0FF\"], [\")\", \"#C9D1D9\"], \"\\n\\t\", [\"}\", \"#C9D1D9\"], \" \", [\"else\", \"#FF7B72\"], \" \", [\"{\", \"#C9D1D9\"], \"\\n\\t\\t\", [\"if\", \"#FF7B72\"], \" \", [\"resp.Body\", \"#C9D1D9\"], \" \", [\"!=\", \"#FF7B72\"], \" \", [\"nil\", \"#79C0FF\"], \" \", [\"{\", \"#C9D1D9\"], \"\\n\\t\\t\\t\", [\"fmt.\", \"#C9D1D9\"], [\"Println\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], [\"*\", \"#FF7B72\"], [\"resp.Body)\", \"#C9D1D9\"], \"\\n\\t\\t\", [\"}\", \"#C9D1D9\"], \" \", [\"else\", \"#FF7B72\"], \" \", [\"{\", \"#C9D1D9\"], \"\\n\\t\\t\\t\", [\"fmt.\", \"#C9D1D9\"], [\"Println\", \"#D2A8FF\"], [\"(resp.Body)\", \"#C9D1D9\"], \"\\n\\t\\t\", [\"}\", \"#C9D1D9\"], \"\\n\\t\", [\"}\", \"#C9D1D9\"], \"\\n\", [\"}\", \"#C9D1D9\"]],\n \"annotations\": [],\n \"themeName\": \"github-dark\",\n \"style\": {\n \"color\": \"#c9d1d9\",\n \"background\": \"#0d1117\"\n }\n }, {\n \"value\": \"\u003c?php\\n\\n// Update the path below to your autoload.php,\\n// see https://getcomposer.org/doc/01-basic-usage.md\\nrequire_once \\\"/path/to/vendor/autoload.php\\\";\\n\\nuse Twilio\\\\Rest\\\\Client;\\n\\n// Find your Account SID and Auth Token at twilio.com/console\\n// and set the environment variables. See http://twil.io/secure\\n$sid = getenv(\\\"TWILIO_ACCOUNT_SID\\\");\\n$token = getenv(\\\"TWILIO_AUTH_TOKEN\\\");\\n$twilio = new Client($sid, $token);\\n\\n$message = $twilio-\u003emessages-\u003ecreate(\\n \\\"messenger:{messenger_user_id}\\\", // To\\n [\\n \\\"from\\\" =\u003e \\\"messenger:{facebook_page_id}\\\",\\n \\\"body\\\" =\u003e \\\"Would you like to play a game?\\\",\\n ]\\n);\\n\\nprint $message-\u003ebody;\",\n \"lang\": \"php\",\n \"meta\": \"PHP\",\n \"code\": \"\u003c?php\\n\\n// Update the path below to your autoload.php,\\n// see https://getcomposer.org/doc/01-basic-usage.md\\nrequire_once \\\"/path/to/vendor/autoload.php\\\";\\n\\nuse Twilio\\\\Rest\\\\Client;\\n\\n// Find your Account SID and Auth Token at twilio.com/console\\n// and set the environment variables. See http://twil.io/secure\\n$sid = getenv(\\\"TWILIO_ACCOUNT_SID\\\");\\n$token = getenv(\\\"TWILIO_AUTH_TOKEN\\\");\\n$twilio = new Client($sid, $token);\\n\\n$message = $twilio-\u003emessages-\u003ecreate(\\n \\\"messenger:{messenger_user_id}\\\", // To\\n [\\n \\\"from\\\" =\u003e \\\"messenger:{facebook_page_id}\\\",\\n \\\"body\\\" =\u003e \\\"Would you like to play a game?\\\",\\n ]\\n);\\n\\nprint $message-\u003ebody;\",\n \"tokens\": [[\"\u003c?\", \"#FF7B72\"], [\"php\", \"#79C0FF\"], \"\\n\\n\", [\"// Update the path below to your autoload.php,\", \"#8B949E\"], \"\\n\", [\"// see https://getcomposer.org/doc/01-basic-usage.md\", \"#8B949E\"], \"\\n\", [\"require_once\", \"#FF7B72\"], \" \", [\"\\\"/path/to/vendor/autoload.php\\\"\", \"#A5D6FF\"], [\";\", \"#C9D1D9\"], \"\\n\\n\", [\"use\", \"#FF7B72\"], \" \", [\"Twilio\\\\Rest\\\\Client\", \"#79C0FF\"], [\";\", \"#C9D1D9\"], \"\\n\\n\", [\"// Find your Account SID and Auth Token at twilio.com/console\", \"#8B949E\"], \"\\n\", [\"// and set the environment variables. See http://twil.io/secure\", \"#8B949E\"], \"\\n\", [\"$sid\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"getenv\", \"#79C0FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"TWILIO_ACCOUNT_SID\\\"\", \"#A5D6FF\"], [\");\", \"#C9D1D9\"], \"\\n\", [\"$token\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"getenv\", \"#79C0FF\"], [\"(\", \"#C9D1D9\"], [\"\\\"TWILIO_AUTH_TOKEN\\\"\", \"#A5D6FF\"], [\");\", \"#C9D1D9\"], \"\\n\", [\"$twilio\", \"#C9D1D9\"], \" \", [\"= new\", \"#FF7B72\"], \" \", [\"Client\", \"#79C0FF\"], [\"($sid, $token);\", \"#C9D1D9\"], \"\\n\\n\", [\"$message\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"$twilio\", \"#C9D1D9\"], [\"-\u003e\", \"#FF7B72\"], [\"messages\", \"#C9D1D9\"], [\"-\u003e\", \"#FF7B72\"], [\"create\", \"#D2A8FF\"], [\"(\", \"#C9D1D9\"], \"\\n \", [\"\\\"messenger:{messenger_user_id}\\\"\", \"#A5D6FF\"], [\",\", \"#C9D1D9\"], \" \", [\"// To\", \"#8B949E\"], \"\\n \", [\"[\", \"#C9D1D9\"], \"\\n \", [\"\\\"from\\\"\", \"#A5D6FF\"], \" \", [\"=\u003e\", \"#FF7B72\"], \" \", [\"\\\"messenger:{facebook_page_id}\\\"\", \"#A5D6FF\"], [\",\", \"#C9D1D9\"], \"\\n \", [\"\\\"body\\\"\", \"#A5D6FF\"], \" \", [\"=\u003e\", \"#FF7B72\"], \" \", [\"\\\"Would you like to play a game?\\\"\", \"#A5D6FF\"], [\",\", \"#C9D1D9\"], \"\\n \", [\"]\", \"#C9D1D9\"], \"\\n\", [\");\", \"#C9D1D9\"], \"\\n\\n\", [\"print\", \"#79C0FF\"], \" \", [\"$message\", \"#C9D1D9\"], [\"-\u003e\", \"#FF7B72\"], [\"body;\", \"#C9D1D9\"]],\n \"annotations\": [],\n \"themeName\": \"github-dark\",\n \"style\": {\n \"color\": \"#c9d1d9\",\n \"background\": \"#0d1117\"\n }\n }, {\n \"value\": \"# Download the helper library from https://www.twilio.com/docs/ruby/install\\nrequire 'rubygems'\\nrequire 'twilio-ruby'\\n\\n# Find your Account SID and Auth Token at twilio.com/console\\n# and set the environment variables. See http://twil.io/secure\\naccount_sid = ENV['TWILIO_ACCOUNT_SID']\\nauth_token = ENV['TWILIO_AUTH_TOKEN']\\n@client = Twilio::REST::Client.new(account_sid, auth_token)\\n\\nmessage = @client\\n .api\\n .v2010\\n .messages\\n .create(\\n to: 'messenger:{messenger_user_id}',\\n from: 'messenger:{facebook_page_id}',\\n body: 'Would you like to play a game?'\\n )\\n\\nputs message.body\",\n \"lang\": \"ruby\",\n \"meta\": \"Ruby\",\n \"code\": \"# Download the helper library from https://www.twilio.com/docs/ruby/install\\nrequire 'rubygems'\\nrequire 'twilio-ruby'\\n\\n# Find your Account SID and Auth Token at twilio.com/console\\n# and set the environment variables. See http://twil.io/secure\\naccount_sid = ENV['TWILIO_ACCOUNT_SID']\\nauth_token = ENV['TWILIO_AUTH_TOKEN']\\n@client = Twilio::REST::Client.new(account_sid, auth_token)\\n\\nmessage = @client\\n .api\\n .v2010\\n .messages\\n .create(\\n to: 'messenger:{messenger_user_id}',\\n from: 'messenger:{facebook_page_id}',\\n body: 'Would you like to play a game?'\\n )\\n\\nputs message.body\",\n \"tokens\": [[\"# Download the helper library from https://www.twilio.com/docs/ruby/install\", \"#8B949E\"], \"\\n\", [\"require\", \"#FF7B72\"], \" \", [\"'rubygems'\", \"#A5D6FF\"], \"\\n\", [\"require\", \"#FF7B72\"], \" \", [\"'twilio-ruby'\", \"#A5D6FF\"], \"\\n\\n\", [\"# Find your Account SID and Auth Token at twilio.com/console\", \"#8B949E\"], \"\\n\", [\"# and set the environment variables. See http://twil.io/secure\", \"#8B949E\"], \"\\n\", [\"account_sid\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"ENV\", \"#79C0FF\"], [\"[\", \"#C9D1D9\"], [\"'TWILIO_ACCOUNT_SID'\", \"#A5D6FF\"], [\"]\", \"#C9D1D9\"], \"\\n\", [\"auth_token\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"ENV\", \"#79C0FF\"], [\"[\", \"#C9D1D9\"], [\"'TWILIO_AUTH_TOKEN'\", \"#A5D6FF\"], [\"]\", \"#C9D1D9\"], \"\\n\", [\"@client\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"Twilio\", \"#79C0FF\"], [\"::\", \"#C9D1D9\"], [\"REST\", \"#79C0FF\"], [\"::\", \"#C9D1D9\"], [\"Client\", \"#79C0FF\"], [\".\", \"#C9D1D9\"], [\"new\", \"#FF7B72\"], [\"(account_sid, auth_token)\", \"#C9D1D9\"], \"\\n\\n\", [\"message\", \"#C9D1D9\"], \" \", [\"=\", \"#FF7B72\"], \" \", [\"@client\", \"#C9D1D9\"], \"\\n \", [\".api\", \"#C9D1D9\"], \"\\n \", [\".v2010\", \"#C9D1D9\"], \"\\n \", [\".messages\", \"#C9D1D9\"], \"\\n \", [\".create(\", \"#C9D1D9\"], \"\\n \", [\"to:\", \"#79C0FF\"], \" \", [\"'messenger:{messenger_user_id}'\", \"#A5D6FF\"], [\",\", \"#C9D1D9\"], \"\\n \", [\"from:\", \"#79C0FF\"], \" \", [\"'messenger:{facebook_page_id}'\", \"#A5D6FF\"], [\",\", \"#C9D1D9\"], \"\\n \", [\"body:\", \"#79C0FF\"], \" \", [\"'Would you like to play a game?'\", \"#A5D6FF\"], \"\\n \", [\")\", \"#C9D1D9\"], \"\\n\\n\", [\"puts\", \"#79C0FF\"], \" \", [\"message.body\", \"#C9D1D9\"]],\n \"annotations\": [],\n \"themeName\": \"github-dark\",\n \"style\": {\n \"color\": \"#c9d1d9\",\n \"background\": \"#0d1117\"\n }\n }, {\n \"value\": \"# Install the twilio-cli from https://twil.io/cli\\n\\ntwilio api:core:messages:create \\\\\\n --to messenger:{messenger_user_id} \\\\\\n --from messenger:{facebook_page_id} \\\\\\n --body \\\"Would you like to play a game?\\\"\",\n \"lang\": \"shellscript\",\n \"meta\": \"twilio-cli\",\n \"code\": \"# Install the twilio-cli from https://twil.io/cli\\n\\ntwilio api:core:messages:create \\\\\\n --to messenger:{messenger_user_id} \\\\\\n --from messenger:{facebook_page_id} \\\\\\n --body \\\"Would you like to play a game?\\\"\",\n \"tokens\": [[\"# Install the twilio-cli from https://twil.io/cli\", \"#8B949E\"], \"\\n\\n\", [\"twilio\", \"#FFA657\"], \" \", [\"api:core:messages:create\", \"#A5D6FF\"], \" \", [\"\\\\\", \"#79C0FF\"], \"\\n \", [\"--to\", \"#79C0FF\"], \" \", [\"messenger:{messenger_user_id}\", \"#A5D6FF\"], \" \", [\"\\\\\", \"#79C0FF\"], \"\\n \", [\"--from\", \"#79C0FF\"], \" \", [\"messenger:{facebook_page_id}\", \"#A5D6FF\"], \" \", [\"\\\\\", \"#79C0FF\"], \"\\n \", [\"--body\", \"#79C0FF\"], \" \", [\"\\\"Would you like to play a game?\\\"\", \"#A5D6FF\"]],\n \"annotations\": [],\n \"themeName\": \"github-dark\",\n \"style\": {\n \"color\": \"#c9d1d9\",\n \"background\": \"#0d1117\"\n }\n }, {\n \"value\": \"curl -X POST \\\"https://api.twilio.com/2010-04-01/Accounts/$TWILIO_ACCOUNT_SID/Messages.json\\\" \\\\\\n--data-urlencode \\\"To=messenger:{messenger_user_id}\\\" \\\\\\n--data-urlencode \\\"From=messenger:{facebook_page_id}\\\" \\\\\\n--data-urlencode \\\"Body=Would you like to play a game?\\\" \\\\\\n-u $TWILIO_ACCOUNT_SID:$TWILIO_AUTH_TOKEN\",\n \"lang\": \"shellscript\",\n \"meta\": \"curl\",\n \"code\": \"curl -X POST \\\"https://api.twilio.com/2010-04-01/Accounts/$TWILIO_ACCOUNT_SID/Messages.json\\\" \\\\\\n--data-urlencode \\\"To=messenger:{messenger_user_id}\\\" \\\\\\n--data-urlencode \\\"From=messenger:{facebook_page_id}\\\" \\\\\\n--data-urlencode \\\"Body=Would you like to play a game?\\\" \\\\\\n-u $TWILIO_ACCOUNT_SID:$TWILIO_AUTH_TOKEN\",\n \"tokens\": [[\"curl\", \"#FFA657\"], \" \", [\"-X\", \"#79C0FF\"], \" \", [\"POST \\\"https://api.twilio.com/2010-04-01/Accounts/\", \"#A5D6FF\"], [\"$TWILIO_ACCOUNT_SID\", \"#C9D1D9\"], [\"/Messages.json\\\"\", \"#A5D6FF\"], \" \", [\"\\\\\", \"#79C0FF\"], \"\\n\", [\"--data-urlencode\", \"#C9D1D9\"], \" \", [\"\\\"To=messenger:{messenger_user_id}\\\"\", \"#A5D6FF\"], \" \", [\"\\\\\", \"#79C0FF\"], \"\\n\", [\"--data-urlencode\", \"#C9D1D9\"], \" \", [\"\\\"From=messenger:{facebook_page_id}\\\"\", \"#A5D6FF\"], \" \", [\"\\\\\", \"#79C0FF\"], \"\\n\", [\"--data-urlencode\", \"#C9D1D9\"], \" \", [\"\\\"Body=Would you like to play a game?\\\"\", \"#A5D6FF\"], \" \", [\"\\\\\", \"#79C0FF\"], \"\\n\", [\"-u $TWILIO_ACCOUNT_SID\", \"#C9D1D9\"], [\":\", \"#A5D6FF\"], [\"$TWILIO_AUTH_TOKEN\", \"#C9D1D9\"]],\n \"annotations\": [],\n \"themeName\": \"github-dark\",\n \"style\": {\n \"color\": \"#c9d1d9\",\n \"background\": \"#0d1117\"\n }\n }],\n \"output\": {\n \"value\": \"{\\n \\\"account_sid\\\": \\\"ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa\\\",\\n \\\"api_version\\\": \\\"2010-04-01\\\",\\n \\\"body\\\": \\\"Would you like to play a game?\\\",\\n \\\"date_created\\\": \\\"Thu, 24 Aug 2023 05:01:45 +0000\\\",\\n \\\"date_sent\\\": \\\"Thu, 24 Aug 2023 05:01:45 +0000\\\",\\n \\\"date_updated\\\": \\\"Thu, 24 Aug 2023 05:01:45 +0000\\\",\\n \\\"direction\\\": \\\"outbound-api\\\",\\n \\\"error_code\\\": null,\\n \\\"error_message\\\": null,\\n \\\"from\\\": \\\"messenger:{facebook_page_id}\\\",\\n \\\"num_media\\\": \\\"0\\\",\\n \\\"num_segments\\\": \\\"1\\\",\\n \\\"price\\\": null,\\n \\\"price_unit\\\": null,\\n \\\"messaging_service_sid\\\": \\\"MGaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa\\\",\\n \\\"sid\\\": \\\"SMaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa\\\",\\n \\\"status\\\": \\\"queued\\\",\\n \\\"subresource_uris\\\": {\\n \\\"media\\\": \\\"/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Messages/SMaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Media.json\\\"\\n },\\n \\\"tags\\\": {\\n \\\"campaign_name\\\": \\\"Spring Sale 2022\\\",\\n \\\"message_type\\\": \\\"cart_abandoned\\\"\\n },\\n \\\"to\\\": \\\"messenger:{messenger_user_id}\\\",\\n \\\"uri\\\": \\\"/2010-04-01/Accounts/ACaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa/Messages/SMaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.json\\\"\\n}\",\n \"lang\": \"json\",\n \"meta\": \"\",\n \"code\": \"{\\n \\\"account_sid\\\": 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