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Bank of America Account Access and Information FAQs
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}</script><script type="application/ld+json">{ "@context": "https://schema.org", "@type": "FAQPage", "name": "Bank of America Account Access and Information FAQs", "description": "Need help accessing your Bank of America account? Find your account number, hours, withdrawals, scheduling and more with these frequently asked questions.", "keywords": "bank of america account access, bank of america account information,wfid24580302", "url": "https://www.bankofamerica.com/deposits/account-information-and-access-faqs/", "image": "https://www.bankofamerica.com/content/images/ContextualSiteGraphics/Logos/en_US/logos/colored_flagscape-v2.png", "mainEntity": [ { "@context": "https://schema.org", "@type": "Question", "name": "How do I access my account?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Using <a href='https://www.bankofamerica.com/onlinebanking/online-banking.go'>Online Banking</a> or <a href='https://www.bankofamerica.com/online-banking/mobile.go'>Mobile Banking</a>, you can access your Bank of America checking, savings accounts, CD, IRA, credit card, mortgage and line of credit account information. You can also access your account by phone, ATM or the nearest financial center. <a href='https://locators.bankofamerica.com/'>Find a financial center</a></p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "How do I find my account number?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Need more than the last four? You can find your full account number using Online Banking or the mobile app. <a href='https://www.bankofamerica.com/online-banking/sign-in/'>Log in</a> to do it now. You can type your question into the search bar or follow a few simple steps.</p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "How do I find the nearest Bank of America financial center?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Use our <a href='https://locators.bankofamerica.com/'>ATM & financial center Locator</a> to find a convenient financial center and its hours of operation..</p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "How do I change my address?", "acceptedAnswer": { "@type": "Answer", "text": "<p>The fastest way to update your street address is by signing into <a href='https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go?reason=view_contact_details'>Online Banking</a>. You can also update your information by <a href='https://www.bankofamerica.com/contactus/contactus.go'>contacting us</a> or by visiting any financial center. <a href='https://locators.bankofamerica.com/'>Find a financial center</a>.</p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "How do I change my legal name or legal title?", "acceptedAnswer": { "@type": "Answer", "text": "<p><strong>To change your legal name or legal title:</strong> Please bring a government-issued photo ID plus any additional documentation specific to your situation to any Bank of America financial center. An associate will give you forms to complete and will assist you with obtaining a new debit card and/or credit card.</p><p><strong>If you are a co-owner or authorized user on the account:</strong> Please note that in order for us to update your name, the account owner (or other co-owners) must accompany you to the financial center.</p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "How do I close my account?", "acceptedAnswer": { "@type": "Answer", "text": "<p>We appreciate your business and are sorry to hear you want to close your account. We hope you'll consider speaking with us first so we can address any concerns you might have. Call us at 800.432.1000 to share your feedback with us.</p><p>Before proceeding with closure, you might be interested in converting your existing account to a different account or finding a new one.</p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "How do I stop payment on a personal check?", "acceptedAnswer": { "@type": "Answer", "text": "<p>You can request a stop payment on a personal check via Online Banking or by calling customer service at 1.800.432.1000 Monday through Friday from 7 a.m. to 10 p.m.; Saturday and Sunday from 8 a.m. to 5 p.m., local time or by calling the number on your statement.</p><p>To request a stop payment via Online Banking, please select the account and click <strong>Stop payment on a check</strong> under Services. Then complete the required information.</p><p>You will need to provide the following information: check number, date written, exact amount, and payee. If the amount and check number are not exact, the check may be paid. The stop payment cannot be placed on an item that has already been presented. A stop payment on a personal check will be effective for 6 months. We ask that you contact us if any information on the confirmation is not correct. For further information regarding stop payments, stop payment fees or regarding bank and customer responsibilities, please refer to your <a href='https://www.bankofamerica.com/deposits/resources/deposit-agreements.go'>Deposit Agreement and Disclosures</a> brochure.</p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "How can I withdraw money from my personal checking account?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Lots of ways, including:</p><ul><li>Online Banking - to transfer funds between Bank of America accounts</li><li>Bill Pay - to pay your bills in minutes from one simple site</li><li>Cash withdrawals from Bank of America ATMs and other ATMs (at non-Bank of America ATMs we charge a fee for withdrawals; the ATM operator may charge an additional fee)</li><li>Telephone transfers between Bank of America accounts</li><li>Transfers between linked accounts at Bank of America ATMs</li><li>Bank of America debit card purchases at participating merchants</li><li>Scheduled transfers</li><li>Personal checks</li><li>Transactions with a financial center teller</li></ul><p>(Additional transaction fees may apply. Refer to the disclosure you received with your account setup materials.)</p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "How do I deposit money into my personal checking account?", "acceptedAnswer": { "@type": "Answer", "text": "<p>You can use a Bank of America ATM that accepts deposits, direct deposit, Mobile Check Deposits, deposit by mail or visit a Bank of America financial center. <a href='https://locators.bankofamerica.com/'>Find a financial center</a></p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "What does it mean if I receive a hold on my account after I have made a deposit?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Please review our <a href='https://www.bankofamerica.com/deposits/deposit-holds-faqs/'>FAQs about deposit holds</a>.</p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "How do Transactions Made After Business Day Cut-off impact my account?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Certain transactions you make to your checking accounts after the business day cut-off and before midnight* are included in the balance we use to pay transactions that night. This process may impact when fees apply to your accounts. The credits can help you avoid overdrafts, returned items and related fees. However, the debits may cause you to incur overdrafts, returned items and related fees.</p><p>The After Business Day Cut-off transaction deadline is based on the state where you opened your account and is listed in the table below:</p><p><strong>After Business Day Cut-off Transaction Deadline:</strong></p><table><tbody><tr><th>State Where Account Was Opened*</th><th>After Business Day Cut-off Transaction Deadline</th></tr><tr><td>AR,AZ,CA,IA,ID,IL,IN,KS,MI,MO,NM,NV,OK,OR,TX,WA</td><td>11:59 PM Central Time</td></tr><tr><td>CT,DC,DE,FL,GA,MA,MD,ME,NC,NH,NJ,NY,PA,RI,SC,TN,VA</td><td>11:59 PM Eastern Time</td></tr></tbody></table><p>*may not be midnight local time in some states.</p><p>The following <strong>credit transactions increase</strong> your balance used to pay transactions that night: cash deposited at an ATM or at a financial center, and transfers to your account from another Bank of America deposit account made at an ATM, at a financial center, through Online Banking or through Customer Service.</p><p>The following <strong>debit transactions reduce</strong> your balance used to pay transactions that night: cash withdrawals made at an ATM or at a financial center, and transfers from your account made at an ATM, at a financial center, through Online Banking or through Customer Service. To maintain a positive balance you need to ensure you have adequate funds in your account or in an account you linked for overdraft protection. <a href='https://www.bankofamerica.com/deposits/manage/glossary.go#O_id_4'>Learn more about Overdraft Protection</a> to cover these transactions.</p><p>The table below shows how transactions you make affect the balance we use to pay transactions, and the date that a transaction will appear on your account statement.</p><table><tbody><tr><th>Transaction Completed</th><th>Included in Balance used to Pay Transactions that Night?</th><th>Posting Date</th></tr><tr><td>Before today's Business Day Cut-off</td><td>Yes</td><td>Today's Date</td></tr><tr><td>AFTER today's Business Day Cut-off and BEFORE midnight*</td><td>Yes</td><td>Our Next Business Day</td></tr><tr><td>Midnight or after*</td><td>No</td><td>Our Next Business Day</td></tr></tbody></table><p>*may not be midnight local time in some states, see After Business Day Cut-off Transaction Deadline table.</p><p>The 2nd row in the table above illustrates that transactions made between Business Day Cut-off and midnight are included in your balance used to pay transactions that night but post to your account on our next business day.</p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "Can I get a cashier's check in a financial center?", "acceptedAnswer": { "@type": "Answer", "text": "p>If you're a Bank of America customer with a checking or savings account, you can get a cashier's check for a $15 fee (which will be waived for customers enrolled in Preferred Rewards; refer to the <a href='https://www.bankofamerica.com/salesservices/deposits/resources/personal-schedule-fees/'>Personal Schedule of Fees</a> for complete details). Don't have a checking or savings account with us? We're sorry, but we won't be able to provide you with cashier's checks. <a href='https://locators.bankofamerica.com/'>Locate a nearby financial center</a></p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "What alternatives does Bank of America offer to a cashier's check?", "acceptedAnswer": { "@type": "Answer", "text": "<p>Try one of our many convenient payment services. Zelle®, Online Bill Pay and money transfer are available in our mobile app or online.</p><table><tbody><tr><th>Payment service</th><th>Description</th><th>Common uses</th><th>Additional information</th></tr><tr><td><strong>Zelle®</strong></td><td>Send money to almost anyone in minutes, no matter where they bank (up to $2,500).<br><br>Through our mobile app with Zelle®, all you need is the individual's mobile phone number or email address.<br><br><a href='https://www.bankofamerica.com/online-banking/mobile-banking-faq/'>Download the mobile app now</a></td><td><ul><li>Pay rent to an individual</li><li>Pay a roommate or friend for your portion of the rent or bills</li></ul></td><td><a href='https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/send-receive-money/'>Learn more about Zelle®</a></td></tr><tr><td><strong>Online Bill Pay</strong></td><td>Schedule recurring or one-time bill payments with Online Banking. Many bills can be paid electronically as soon as the next business day.<br><br><a href='https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go?reason=billpay'>Use online bill pay today</a></td><td><ul><li>Pay rent to a leasing company or property manager</li><li>Pay monthly bills and other service providers (mortgage, credit cards, utilities, cable, etc.)</li></ul></td><td><a href='https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/bill-pay/'>Learn more about online bill pay</a></td></tr><tr><td><strong>Money transfer</strong></td><td>Transfer money to almost any individual or business quickly and securely online.<br><br><a href='https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go?reason=fundstransfer'>Transfer money now</a></td><td><ul><li>Pay rent to an individual or business</li></ul></td><td><a href='https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/bill-pay/'>Learn more about money transfers</a></td></tr></tbody></table><p><a href='https://www.bankofamerica.com/foreign-exchange/wire-transfer/'>Learn about international and domestic wire transfers</a></p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "What is a scheduled transfer?", "acceptedAnswer": { "@type": "Answer", "text": "<p>A scheduled transfer is a way of automatically moving money from your checking account to another checking or savings account each pay period.</p><p>To set up your automatic transfers, simply <a href='https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go?'>log in to Online Banking</a> and select <strong>Transfers</strong> at the top of the page. Or, you can visit your nearest financial center, where an associate will be happy to assist you.</p><p><a href='https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/'>Enroll now in Online Banking</a></p><p><a href='https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/'>Learn more about MobileBanking</a></p><p><a href='https://locators.bankofamerica.com/'>Find a financial center</a></p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "What is the FDIC?", "acceptedAnswer": { "@type": "Answer", "text": "<p>The Federal Deposit Insurance Corporation (FDIC) is an independent agency of the United States government. If an FDIC-insured bank for savings association fails, the FDIC protects depositors against the loss of their insured deposits. FDIC insurance is backed by the full faith and credit of the United States government.</p><p>For more information about FDIC insurance, including the <a href='https://www.fdic.gov/regulations/resources/brochures/your_insured_deposits-english.html'>'Your Insured Deposits'</a> brochure, visit the <a href='https://www.fdic.gov/'>FDIC website</a>. You may also contact the FDIC by calling 877-ASK-FDIC (877-275-3342).</p>" } }, { "@context": "https://schema.org", "@type": "Question", "name": "What does the FDIC insure?", "acceptedAnswer": { "@type": "Answer", "text": "What is the insurance limit?" } }, { "@context": "https://schema.org", "@type": "Question", "name": "<p>Deposits in checking accounts, savings accounts, money market savings accounts and Certificates of Deposit (CDs) are insured up to $250,000 per depositor, per insured bank, for each account ownership category under the FDIC's general deposit insurance rules. Deposits in bank individual retirement accounts (IRAs) are separately insured up to $250,000 per owner.</p><p>To learn more, contact the FDIC toll-free at 1.877.ASK.FDIC (1.877.275.3342) or visit <a href='https://www.fdic.gov/'>www.fdic.gov.</a></p>", "acceptedAnswer": { "@type": "Answer", "text": "Does Bank of America participate in the FDIC's Transaction Account Guarantee Program?" } }, { "@context": "https://schema.org", "@type": "Question", "name": "<p>As of January 1, 2010 Bank of America no longer participates in the FDIC's Transaction Account Guarantee program. Coverage under the FDIC's basic deposit insurance rules continues to apply. Funds held in noninterest-bearing transaction accounts will no longer be guaranteed in full under the Transaction Account Guarantee Program, but will be insured up to $250,000, per depositor, per insured bank, for each account ownership category under the FDIC's general deposits insurance rules.</p>", "acceptedAnswer": { "@type": "Answer", "text": "How can I determine my current level of insurance coverage?" } }, { "@context": "https://schema.org", "@type": "Question", "name": "<p>Calculate your insurance coverage using the FDIC's online Electronic Deposit Insurance Estimator (EDIE) at <a href='https://edie.fdic.gov/'>https://edie.fdic.gov/</a>.</p>", "acceptedAnswer": { "@type": "Answer", "text": "What should I do if I get an abandoned property notification from Bank of America?" } }, { "@context": "https://schema.org", "@type": "Question", "name": "<p>If you have not accessed your account for an extended period (typically 3 years or more), you may receive a letter from us letting you know your account is considered abandoned and may be turned over to the state under escheat laws. You will need to follow the instructions on your letter to contact the bank and prevent escheatment.</p><p><strong>What is escheatment?</strong> Escheatment is the process of reporting and remitting abandoned/unclaimed property to the appropriate state agency for custodial safekeeping. Each state has laws that govern when accounts are considered inactive and/or abandoned and when we're required to send a customer's property to the state.</p><p><strong>Property types subject to escheatment include:</strong></p><ul><li>Checking and savings account balances</li><li>CD and IRA balances</li><li>Safe deposit box contents</li><li>Cashier's checks and other official items that are not negotiated</li><li>Securities (such as stocks, bonds and mutual funds)</li></ul> <p>We encourage you to log in and check your balances regularly to keep your accounts active. Questions? Contact us at 800.432.1000.</p>", "acceptedAnswer": { "@type": "Answer", "text": "" } } ] }</script></div><div id="globalNavModule" data-component="module" data-module="global-nav-module" data-module-container="3.1.4" data-version="12.0.1" data-sparta-load="primary" data-module-ref="global/global-nav-module" data-options="{}" data-init="GlobalNavModuleJS" data-module-parameters='{"skin":"consumer","hasTopNav":true,"hasNavbar":false,"hasSearch":true,"hasMenu":true,"hasSecureLock":false,"hasLocation":true,"hasSignIn":true,"hasNavHome":true,"hasNavContact":true,"hasNavHelp":true,"hasNavCalendar":true,"searchText":"How can we help you?","homeUrl":"/","homeUrlEs":"/homepage/overview.go?request_locale=es_US","homeUrlEn":"/homepage/overview.go?request_locale=en_US","signInUrlSmallOnly":"https://staticweb.bankofamerica.com/cavmwebbactouch/common/index.html#home?app=signon","signInUrlMediumUp":"/sitemap/hub/signin.go","calendarUrl":"https://secure.bankofamerica.com/mycommunications/public/appointments/loc.go","locationUrl":"https://locators.bankofamerica.com","locationUrlEs":"https://es-locators.bankofamerica.com/locator/locator/LocatorAction.do","contactUrl":"/contactus/contactus.go?topicId=checking_savings","helpUrl":"/deposits/applying-for-accounts-faqs/","helpUrlEs":"/deposits/applying-for-accounts-faqs/es/","hasLogoLink":true}' class="global-nav-module-class-v-12-0-1 global-nav-module spa-module-init"><header class="header header__background header--consumer" data-font="cnx-regular"><div id="gtSecureFdicWidgetContainer"></div><div class="row header__row"><div class="header__default"><div itemscope 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href="/deposits/checking/checking-clarity-statement/" class="spa-fn spa-boa-window" data-options="{"windowName":"636e9c02-913c-40c1-bcb3-d20978c7d603","block":true}">Advantage Banking Clarity Statement</a></li><li class="navigation__item js-navigation-item-small"><a id="header-managing-your-money" href="https://bettermoneyhabits.bankofamerica.com/en/saving-budgeting?request_locale=en_US" class="spa-fn spa-boa-window" data-options="{"windowName":"154168f5-3097-423a-9de3-3a1ab0a51ba3","block":true}">Managing Your Money</a></li><li class="navigation__item js-navigation-item-small"><a id="header-access-your-accounts" href="/deposits/access-your-accounts.go?request_locale=en_US" class="spa-fn spa-boa-window" data-options="{"windowName":"288eb2af-be63-4940-8ea9-eb6d15da1cc8","block":true}">Access Your Accounts</a></li></ul></div></div></div><div class="column medium-3 navigation__column"><div class="js-nav-section-container"><span class="navigation__title show-for-medium-up"><span data-font="cnx-bold">Other Deposit Links</span> </span><a href="javascript:void(0);" class="navigation__title navigation__title--small hide-for-medium-up js-nav-section-title" aria-expanded="false"><span data-font="cnx-bold">Other Deposit Links</span> <span><svg focusable="false" class="navigation-title-arrow js-navigation-title-arrow hide-for-medium-up" version="1.1" width="12" height="8" viewBox="0 0 12 8"><path d="M 1,1 6,6 11,1" fill="none" stroke="#666" stroke-width="2" stroke-linejoin="miter" stroke-linecap="butt"/></svg></span></a><ul class="navigation__list clearfix show-for-medium-up"><li class="navigation__item"><a id="header-checking-accounts" href="/deposits/checking/advantage-banking/">Checking Accounts</a></li><li class="navigation__item"><a id="header-savings-accounts" href="/deposits/savings/savings-accounts/">Savings Accounts</a></li><li class="navigation__item"><a id="header-cd-accounts" href="/deposits/bank-cds/cd-accounts/">CD Accounts</a></li><li 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href="/deposits/bank-cds/cd-accounts/">CD Accounts</a></li><li class="navigation__item js-navigation-item-small"><a id="header-iras" href="/deposits/iras/retirement-accounts/">IRAs</a></li><li class="navigation__item js-navigation-item-small"><a id="header-debit-cards" href="/deposits/checking/debit-card/">Debit Cards</a></li><li class="navigation__item js-navigation-item-small"><a id="header-view-bank-accounts" href="/deposits/bank-accounts/" class="spa-fn spa-boa-window" data-options="{"windowName":"a524cc1f-de03-4c92-bdf7-4254b436d572","block":true}">View Bank Accounts</a></li></ul></div></div></div><div class="column medium-3 navigation__column"></div><div class="column medium-3 navigation__column"></div></div></div></div></nav><style type="text/css">#globalNavModule .navigation .home-icon::before{content:url(https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-global-header-home_icon-CSXe201335c.svg)}#globalNavModule .navigation 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.lock-icon::before{content:url(https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-global-header-secure-lock-CSXa09bf5fc.svg);background-repeat:no-repeat}</style></header><style type="text/css">#globalNavModule .lock-icon::before{content:url(https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-global-header-secure-lock-CSXa09bf5fc.svg)}</style></div><div id="interstitial" data-component="module" data-module="es-en-interstitial" data-module-container="3.1.4" data-version="5.0.0" data-sparta-load="primary" data-module-ref="community/es-en-interstitial" data-options="{}" data-init="esEnInterstitial" data-module-parameters='{"color":"blue"}' class="es-en-interstitial-class-v-5-0-0 es-en-interstitial spa-module-init"></div><div id="titleModule" data-component="module" data-module="title-module" data-module-container="3.1.4" data-version="11.1.3" data-sparta-load="primary" data-module-ref="global/title-module" data-options='{"isSticky":true,"stickyLevel":1}' data-init="titleModuleJS" data-module-parameters='{"skin":"red","isSticky":true,"secondarySticky":"","flagscape":true,"textColor":"white","titleHeadingTag":"h1","titleHeadingRole":false,"pageTitleId":"h1","stickyLevel":1,"isVisuallyHidden":false}' class="title-module-class-v-11-1-3 title-module spa-module-init"><div class="spa-page-title spa-sticky spa-page-title--has-flagscape spa-page-title--red spa-page-title--white-text" data-sticky-full-width="true" data-sticky-level="1"><div class="spa-title-bg-lookup spa-hidden" data-spa-skin="red"><span data-spa-bg-path="https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-global-title-flagscape_red-CSX345e7fd7.svg" class="flagscapeRedImage"></span> <span data-spa-bg-path="https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-global-title-flagscape_crimson-CSX37719e01.svg" class="flagscapeCrimsonImage"></span> <span data-spa-bg-path="https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-global-title-flagscape_gray-CSXc1942577.svg" class="flagscapeGrayImage"></span> <span data-spa-bg-path="https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-global-title-flagscape_red_gradient_large-CSXcf049265.svg" class="flagscapeRedGradientImageLarge"></span> <span data-spa-bg-path="https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-global-title-flagscape_red_gradient_small-CSXa4e54b78.svg" class="flagscapeRedGradientImageSmall"></span></div><div class="spa-page-title-inset row"><div class="column"><h1 data-font="cnx-regular" class="heading title-heading" id="skip-to-h1">Account Information & Access FAQs</h1></div></div></div></div><div id="faqSelectorDepositsModule" data-component="module" data-module="faq-selector-deposits-module" data-module-container="3.1.4" data-version="15.0.0" data-sparta-load="primary" data-module-ref="deposits/faq-selector-deposits-module" data-options="{}" data-init="faqSelectorDepositsModuleJS" data-module-parameters="{}" class="faq-selector-deposits-module-class-v-15-0-0 faq-selector-deposits-module spa-module-init"><form novalidate><div class="row"><div id="faq-selector"><div class="show-for-medium-up"><div class="medium-12 columns medium-centered horiz-center-align"><div class="faq-selector-container"><div class="input-caption">View questions about:</div><div class="input-box"><div class="spa-input spa-input-box spa-dropdown spa-input--sparta2"><label class="spa-input-label" for="faqSelector"><span class="ada-hidden">Select FAQ topic</span></label><select id="faqSelector" name="faqSelector" noemptyoption="true" class="spa-input-select" value="" data-val="" aria-describedby="faqSelector_errorMessage "><option value="/deposits/routing-number-faqs/">ABA routing numbers</option><option value="/deposits/account-information-and-access-faqs/">Account info & access</option><option value="/deposits/applying-for-accounts-faqs/">Applying for bank accounts</option><option value="/deposits/atm-cards-faqs/">ATM cards</option><option value="/deposits/self-service-atms/">ATM FAQs</option><option value="/deposits/account-rates-fees-faqs/">Bank account rates and fees</option><option value="/deposits/bank-cds-and-iras-faqs/">CDs and IRAs</option><option value="/deposits/debit-card-faqs/">Debit card</option><option value="/deposits/deposit-holds-faqs/">Deposit holds</option><option value="/deposits/direct-deposit-faqs/">Direct deposit</option><option value="/deposits/beneficiaries-faqs/">Beneficiaries</option><option value="/deposits/keep-the-change-faqs/">Keep the Change</option><option value="/deposits/ordering-checks-faqs/">Ordering checks</option><option value="/deposits/overdrafts-and-overdraft-protection/">Overdrafts and overdraft protection</option><option value="/deposits/safe-deposit-box-faqs/">Safe deposit box</option><option value="/deposits/savings-accounts-faqs/">Savings accounts</option><option value="/deposits/account-statements-faqs/">Statements</option><option value="/deposits/student-accounts-faqs/">Student accounts</option><option value="/deposits/tax-preparation-faqs/">Tax preparation</option><option value="/deposits/contact-bank-of-america-faqs/">Ways to contact us</option><option value="/deposits/wire-transfers-faqs/">Wire transfers</option><option value="javascript:void(0);" disabled="disabled">—————————————</option><option value="https://www.bankofamerica.com/help/overview/">Need more? Get all FAQs»</option></select><p class="spa-input-hint" id="faqSelector-hint-text"></p><div class="spa-input-error-message spa-icon--error" id="faqSelector_errorMessage" aria-hidden="true"></div></div><button class="spa-btn spa-btn--primary spa-btn--medium" id="change-faq-button" type="button">Go</button></div></div></div></div></div><div id="returnToMenu"><a id="view-all-faqs-button" href="../deposit-account-faqs/" class="spa-btn spa-btn--primary spa-btn--medium">View all deposits FAQs</a></div></div></form><div id="changeStateContent" class="hide" data-options="{"type":"modal"}"><h1 id="changeStateContent_title" class="spa-ui-layer-title" data-font="cnx-bold">Select Your State</h1><div class="content"><p>Please tell us where you bank so we can give you accurate rate and fee information for your location.</p><form><div class="row spa-input-btn-group"><div class="small-9 medium-8 columns"><div class="spa-input spa-input-box spa-dropdown spa-input--sparta2"><label class="spa-input-label" for="stateSelector">Information for:<span class="ada-hidden"></span></label><select id="stateSelector" name="stateSelector" noemptyoption="true" class="spa-input-select" value="" data-val="" aria-describedby="stateSelector_errorMessage "><option value="AL">Alabama</option><option value="AK">Alaska</option><option value="AZ">Arizona</option><option value="AR">Arkansas</option><option value="CA">California</option><option value="CO">Colorado</option><option value="CT">Connecticut</option><option value="DE">Delaware</option><option value="DC">District of Columbia</option><option value="FL">Florida</option><option value="GA">Georgia</option><option value="HI">Hawaii</option><option value="ID">Idaho</option><option value="IL">Illinois</option><option value="IN">Indiana</option><option value="IA">Iowa</option><option value="KS">Kansas</option><option value="KY">Kentucky</option><option value="LA">Louisiana</option><option value="ME">Maine</option><option value="MD">Maryland</option><option value="MA">Massachusetts</option><option value="MI">Michigan</option><option value="MN">Minnesota</option><option value="MS">Mississippi</option><option value="MO">Missouri</option><option value="MT">Montana</option><option value="NE">Nebraska</option><option value="NV">Nevada</option><option value="NH">New Hampshire</option><option value="NJ">New Jersey</option><option value="NM">New Mexico</option><option value="NY">New York</option><option value="NC">North Carolina</option><option value="ND">North Dakota</option><option value="OH">Ohio</option><option value="OK">Oklahoma</option><option value="OR">Oregon</option><option value="PA">Pennsylvania</option><option value="RI">Rhode Island</option><option value="SC">South Carolina</option><option value="SD">South Dakota</option><option value="TN">Tennessee</option><option value="TX">Texas</option><option value="UT">Utah</option><option value="VT">Vermont</option><option value="VA">Virginia</option><option value="WA">Washington</option><option value="WV">West Virginia</option><option value="WI">Wisconsin</option><option value="WY">Wyoming</option></select><p class="spa-input-hint" id="stateSelector-hint-text"></p><div class="spa-input-error-message spa-icon--error" id="stateSelector_errorMessage" aria-hidden="true"></div></div></div><div class="small-3 medium-4 columns spa-input-btn-column"><button class="spa-btn spa-btn--primary spa-btn--medium" id="change-state-button" type="button">Go</button></div></div></form></div></div></div></div></div></section><section class="small-centered"><div class="row small-collapse medium-collapse large-collapse"><div class="large-12 columns"><div id="faqLinkableDepositsModule" data-component="module" data-module="faq-linkable-deposits-module" data-module-container="3.1.4" data-version="15.0.1" data-sparta-load="primary" data-module-ref="deposits/faq-linkable-deposits-module" data-options="{}" data-init="faqLinkableDepositsModuleJS" data-module-parameters="{}" class="faq-linkable-deposits-module-class-v-15-0-1 faq-linkable-deposits-module spa-module-init"><div class="row"><div class="columns small-12 large-10 centered faq-faqAccountInformationAndAccess"><h2></h2><section class="squeezebox-wrapper" id="faqAccountInformationAndAccess" data-one-at-a-time="" data-squeezebox-type=""><a href="#" class="spa-hidden spa-squeezebox-link" aria-hidden="true" data-breakout>Expand all panels</a><div class="squeezebox-group-control-wrapper" data-font="cnx-regular"><button class="squeezebox-group-control squeezebox-expand-all-link spa-btn spa-btn--link" type="button">Expand all<span class="ada-hidden"> panels</span></button> <span class="squeezebox-link-divider">| </span><button class="squeezebox-group-control squeezebox-collapse-all-link spa-btn spa-btn--link" type="button">Collapse all<span class="ada-hidden"> panels</span></button></div><div class="squeezebox-panels"><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel0" data-slug="how-to-access-my-account"><button name="How_do_I_access_my_account" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel0" type="button" aria-controls="faqAccountInformationAndAccessPanel0"><span class="spa-squeezebox-arrow spa-icon"></span>How do I access my account? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>Using <a id="onlineBanking" href="/onlinebanking/online-banking.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>Online Banking</a> or <a id="mobileBanking" href="/online-banking/mobile.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>Mobile Banking</a>, you can access your Bank of America checking, savings accounts, CD, IRA, credit card, mortgage and line of credit account information. You can also access your account by phone, ATM or the nearest financial center. <a id="findBankingCenter" href="https://locators.bankofamerica.com/" class="spa-fn spa-boa-window" data-options='{"block":true}'>Find a financial center</a></p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel1" data-slug="how-to-find-account-number"><button name="How_do_I_find_my_account_number" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel1" type="button" aria-controls="faqAccountInformationAndAccessPanel1"><span class="spa-squeezebox-arrow spa-icon"></span>How do I find my account number? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>Need more than the last four? You can find your full account number using Online Banking or the mobile app. <a id="signInOnlineBanking" href="/online-banking/sign-in/" rel="noopener noreferrer" target="_blank">Log in</a> to do it now. You can type your question into the search bar or follow a few simple steps.</p><p><strong>Want us to walk you through it?</strong><br><a id="lockCardOnlineBanking" href="https://promo.bankofamerica.com/digital_banking_demo/#!/onlinesroutingno" rel="noopener noreferrer" target="_blank">Show me how to find my account number in Online Banking</a><br><a id="lockCardMobileApp" href="https://promo.bankofamerica.com/digital_banking_demo/#!/mobileroutingno" rel="noopener noreferrer" target="_blank">Show me how to find my account number in the mobile app</a></p><p><strong>Not enrolled in Online Banking?</strong><br><a id="lockCardMobileApp" href="https://secure.bankofamerica.com/auth/enroll/enroll-entry/" rel="noopener noreferrer" target="_blank">Enroll in Online Banking</a><br><a id="getApp" href="/online-banking/mobile-and-online-banking-features/#defaultManageAccounts" rel="noopener noreferrer" target="_blank">Get the app</a></p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel2" data-slug="find-nearest-banking-center"><button name="How_do_I_find_the_nearest_Bank_of_America_financial_center_and_its_hours_of_operation" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel2" type="button" aria-controls="faqAccountInformationAndAccessPanel2"><span class="spa-squeezebox-arrow spa-icon"></span>How do I find the nearest Bank of America financial center and its hours of operation? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>Use our <a id="atmBankingCenterLocator" href="https://locators.bankofamerica.com/" class="spa-fn spa-boa-window" data-options='{"block":true}'>ATM & financial center locator</a> to find a convenient financial center and its hours of operation.</p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel3" data-slug="how-to-change-address"><button name="How_do_I_change_my_address" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel3" type="button" aria-controls="faqAccountInformationAndAccessPanel3"><span class="spa-squeezebox-arrow spa-icon"></span>How do I change my address? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>The fastest way to update your street address is by <a id="signInToOnlineBanking" href="https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go?reason=view_contact_details" class="spa-fn spa-boa-window" data-options='{"block":true}'>signing into Online Banking</a>. You can also update your information by <a id="contactUs" href="/contactus/contactus.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>contacting us</a> or by visiting any financial center. <a id="findBankingCenter" href="https://locators.bankofamerica.com/" class="spa-fn spa-boa-window" data-options='{"block":true}'>Find a financial center</a></p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel4" data-slug="how-to-change-legal-name"><button name="How_do_I_change_my_legal_name_or_legal_title" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel4" type="button" aria-controls="faqAccountInformationAndAccessPanel4"><span class="spa-squeezebox-arrow spa-icon"></span>How do I change my legal name or legal title? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p><strong>To change your legal name or legal title: </strong>Please bring a government-issued photo ID plus any additional documentation specific to your situation to any Bank of America financial center. An associate will give you forms to complete and will assist you with obtaining a new debit card and/or credit card.</p><p><strong>If you are a co-owner or authorized user on the account: </strong>Please note that in order for us to update your name, the account owner (or other co-owners) must accompany you to the financial center.</p><table><tr><th>If you have a name change due to:</th><th>Please bring your government-issued photo<br><br>ID and the following documentation:</th></tr><tr><td>Legal name misspelling on your account</td><td>Birth Certificate</td></tr><tr><td>Marriage</td><td>Marriage Certificate</td></tr><tr><td>Divorce</td><td>Divorce decree</td></tr><tr><td>Legal court order</td><td>Legal court order</td></tr><tr><td>Adoption</td><td>Adoption certificate</td></tr></table><p><strong>If you don't live near a financial center: </strong>Please contact customer service at 800.432.1000<br>(Mon-Fri 7 a.m.-10 p.m. or Sat-Sun 8 a.m.-5 p.m., eastern time).</p><br><p><a id="findFinancialCenter" href="https://locators.bankofamerica.com/" class="spa-fn spa-boa-window" data-options='{"block":true}'>Find a financial center</a></p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel5" data-slug="how-to-close-account"><button name="How_do_I_close_my_account" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel5" type="button" aria-controls="faqAccountInformationAndAccessPanel5"><span class="spa-squeezebox-arrow spa-icon"></span>How do I close my account? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><div class="content"><div class="row"><div class="column"><section class="squeezebox-wrapper innerPanels" id="faqAccountInformationAndAccessChild5" data-one-at-a-time=""><a href="#" class="spa-hidden break-out spa-squeezebox-link" aria-hidden="true" data-breakout-link="faqAccountInformationAndAccessChild5">Expand all panels</a><div class="squeezebox-group-control-wrapper" data-font="cnx-regular"><button class="spa-btn squeezebox-group-control squeezebox-expand-all-link spa-btn spa-btn--link" type="button">Expand all<span class="spa-ada-text ada-hidden"> panels</span></button><span class="squeezebox-link-divider"> | </span><button class="spa-btn squeezebox-group-control squeezebox-collapse-all-link spa-btn spa-btn--link" type="button">Collapse all<span class="spa-ada-text ada-hidden"> panels</span></button></div><div class="squeezebox-panels"><p>We appreciate your business and are sorry to hear you want to close your account. We hope you'll consider speaking with us first so we can address any concerns you might have. Call us at 800.432.1000 to share your feedback with us.</p><p>Before proceeding with closure, you might be interested in converting your existing account to a different account or finding a new one.</p><div class="squeezebox-panel spa-inner-panel" id="faqAccountInformationAndAccessChild5Panel2" data-slug="open-switch-a-new-account"><button class="panel-header spa-oline transparent spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessChild5Panel2" data-bactmln="open_or_switch_to_a_new_account" type="button" data-breakout><span class="spa-squeezebox-arrow spa-icon" data-breakout></span>Open or switch to a new account <span class="ada-hidden"></span></button><div class="panel-content panel-content--nested transparent"><div class="content"><div class="row collapse"><div class="column"><p>Identifying the right bank account doesn't have to be tough. <strong>For Consumer accounts</strong>, consider one of our <a id="advBanking" href="https://promo.bankofamerica.com/advantage_banking/?cm_sp=DEP-Checking-_-Checking-_-DCB1L14201_L1_checking_Oct21_BankVaultRed_chkL1OpenCheckingBankVaultRedNavCta">Bank of America Advantage Banking Checking</a> and <a id="savingsBanking" href="/deposits/savings/savings-accounts/?cm_sp=DEP-Savings-_-NotAssigned-_-DSB1L32401_L1_savings_SAV_refreshOct21_L1Nav_OpenToAll_openAcctPiggyBankNavCta">Bank of America Advantage Banking Savings</a> options. <strong>For Business accounts</strong>, consider one of our <a id="busAdvBanking" href="/smallbusiness/deposits/business-advantage-banking/">Bank of America Business Advantage Banking</a> or <a id="busSavingsBanking" href="/smallbusiness/deposits/savings-accounts/business-advantage-savings/">Bank of America Business Advantage Savings</a> options. If you have an existing Bank of America Advantage Banking Checking account, you can switch to another setting and keep the same account number and debit card. If you are interested in switching your setting, please <a id="schdAptmt" href="https://secure.bankofamerica.com/secure-mycommunications/public/appointments/?marketingCode=T221ET100_ECBBA">schedule an appointment</a> with one of our specialists or call 800.432.1000.</p></div></div></div></div></div><div class="squeezebox-panel spa-inner-panel" id="faqAccountInformationAndAccessChild5Panel3" data-slug="make-sure-your-account-is-ready-to-be-closed"><button class="panel-header spa-oline transparent spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessChild5Panel3" data-bactmln="things_you_can_do_to_make_sure_your_account_is_ready_to_be_closed" type="button" data-breakout><span class="spa-squeezebox-arrow spa-icon" data-breakout></span>Things you can do to make sure your account is ready to be closed <span class="ada-hidden"></span></button><div class="panel-content panel-content--nested transparent"><div class="content"><div class="row collapse"><div class="column"><ul><li><strong>Confirm your mailing and email addresses are correct -</strong> we'll email you to let you know when your account is officially closed and send your final statement in the mail - please make sure your information is up-to-date. You can review and update your account profile by logging in to <a id="olbLink" href="https://www.bankofamerica.com/">Online Banking</a>.</li><li><strong>Bring your account balance to zero -</strong> this is an important step. If you have a remaining balance, please transfer it to another account a few days before closing it because this process can take a while to complete. If your account has a negative balance, you'll need to pay it in full or talk to us before we can officially close it.</li><li><strong>Cancel any recurring payments and stop making new transactions:</strong><ul><li>If you use your account to make recurring payments (such as internet access or subscriptions) you'll need to contact the businesses to let them know the account is closed and to make other payment arrangements.</li><li>If you have outstanding checks, let the payees know your account is closed.</li><li>Make sure all transactions have posted and are no longer pending before you request to close the account.</li><li>Make other arrangements for any direct deposits. We won't accept direct deposits into your account.</li><li>Turn off any features you might be using like Keep the Change or Balance Connect™ for overdraft protection.</li><li><strong>For business accounts</strong>, if you have a Merchant Services account associated with the deposit account, contact the <a id="merchantServices" href="/smallbusiness/merchant-services/">Merchant Services team</a> before closing this account. If you have <a id="remoteDeposits" href="/smallbusiness/online-banking/cash-management/remote-deposit/">Remote Deposit Online (RDO)</a> associated with the account, contact the RDO Help Desk before closing the account.</li></ul></li><li><strong>Please destroy any debit cards and checks associated with your account.</strong></li><li><strong>Download any statements you need for your records</strong>, since you won't have access to them once your account is closed.</li></ul></div></div></div></div></div><div class="squeezebox-panel spa-inner-panel" id="faqAccountInformationAndAccessChild5Panel4" data-slug="how-to-close-a-checking-or-savings-account"><button class="panel-header spa-oline transparent spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessChild5Panel4" data-bactmln="how_to_close_a_checking_or_savings_account" type="button" data-breakout><span class="spa-squeezebox-arrow spa-icon" data-breakout></span>How to close a checking/savings account <span class="ada-hidden"></span></button><div class="panel-content panel-content--nested transparent"><div class="content"><div class="row collapse"><div class="column"><ul><li><strong>In person -</strong> <a id="ancVisitLocalFinancialCenter" href="https://locators.bankofamerica.com/">visit us at a financial center</a> near you. You can make an appointment and schedule a time that's convenient for you.</li><li><strong>Phone -</strong> call us anytime at 800.432.1000 and please have your account number ready.</li><li><strong>Mail -</strong> send a request in writing to:<div class="address-medium-up"><div class="hide-for-small-only"><ul class="no-bullet"><li class="address">Bank of America</li><li class="address">FL1-300-03-15</li><li class="address">PO Box 25118</li><li class="address">Tampa, FL 33622-5118</li></ul><ul class="no-bullet"><li class="address">Overnight delivery:</li><li class="address">Bank of America</li><li class="address">National Service and Solutions</li><li class="address">FL1-300-03-15</li><li class="address">4909 Savarese Circle</li><li class="address">Tampa, FL 33634-2413</li></ul></div></div><div class="address-small"><div class="show-for-small-only"><ul class="no-bullet"><li class="address">Bank of America</li><li class="address">FL1-300-03-15</li><li class="address">PO Box 25118</li><li class="address">Tampa, FL 33622-5118</li></ul><ul class="no-bullet"><li class="address">Overnight delivery:</li><li class="address">Bank of America</li><li>National Service and Solutions</li><li class="address">FL1-300-03-15</li><li class="address">4909 Savarese Circle</li><li class="address">Tampa, FL 33634-2413</li></ul></div></div>Here are a few things you'll need to do if you mail your request:<ul><li>Include your name, address and account number on the letter.</li><li>All account owners need to sign it.</li><li>If you have a balance, let us know if you'd like it to be transferred to another Bank of America deposit account or mailed to you as a cashier's check.</li><li>If your account balance is more than USD $25,000, your letter will also need to be notarized by a notary.</li></ul></li></ul></div></div></div></div></div><div class="squeezebox-panel spa-inner-panel" id="faqAccountInformationAndAccessChild5Panel5" data-slug="how-to-close-a-credit-card-account"><button class="panel-header spa-oline transparent spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessChild5Panel5" data-bactmln="how_to_close_a_credit_card_account" type="button" data-breakout><span class="spa-squeezebox-arrow spa-icon" data-breakout></span>How to close a credit card account <span class="ada-hidden"></span></button><div class="panel-content panel-content--nested transparent"><div class="content"><div class="row collapse"><div class="column"><ul><li>Visit a local financial center to speak with a personal banker</li><li>Call us at 800-732-9194</li><li>Submit your request in writing to:<br>Bank of America<br>P.O. Box 982234<br>El Paso, TX 79998-2234</li></ul></div></div></div></div></div><div class="squeezebox-panel spa-inner-panel" id="faqAccountInformationAndAccessChild5Panel6" data-slug="how-to-close-a-IRA-or-CD-account"><button class="panel-header spa-oline transparent spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessChild5Panel6" data-bactmln="how_to_close_a_IRA_or_CD_account" type="button" data-breakout><span class="spa-squeezebox-arrow spa-icon" data-breakout></span>How to close a IRA or CD account <span class="ada-hidden"></span></button><div class="panel-content panel-content--nested transparent"><div class="content"><div class="row collapse"><div class="column"><ul><li>Visit a local financial center to speak with a personal banker</li><li>Call us at 888-827-1812</li></ul></div></div></div></div></div><div class="squeezebox-panel spa-inner-panel" id="faqAccountInformationAndAccessChild5Panel7" data-slug="after-your-account-is-officially-closed"><button class="panel-header spa-oline transparent spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessChild5Panel7" data-bactmln="What_you_can_expect_after_your_account_is_officially_closed" type="button" data-breakout><span class="spa-squeezebox-arrow spa-icon" data-breakout></span>What you can expect after your account is officially closed <span class="ada-hidden"></span></button><div class="panel-content panel-content--nested transparent"><div class="content"><div class="row collapse"><div class="column"><ul><li>If we have your email address on file, we'll send you a message once your account is officially closed.</li><li>You'll receive your last statement in the mail, so you can confirm there aren't any unexpected transactions. If something doesn't match, please contact us right away.</li></ul></div></div></div></div></div></div></section></div></div></div></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel6" data-slug="stop-payment-on-personal-check"><button name="How_do_I_stop_payment_on_a_personal_check" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel6" type="button" aria-controls="faqAccountInformationAndAccessPanel6"><span class="spa-squeezebox-arrow spa-icon"></span>How do I stop payment on a personal check? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>You can request a stop payment on a personal check via Online Banking or by calling customer service at 1.800.432.1000 Monday through Friday from 7 a.m. to 10 p.m.; Saturday and Sunday from 8 a.m. to 5 p.m., local time or by calling the number on your statement.</p><p>To request a stop payment via Online Banking, please select the account and click <strong>Stop payment on a check</strong> under Services. Then complete the required information.</p><p>You will need to provide the following information: check number, date written, exact amount, and payee. If the amount and check number are not exact, the check may be paid. The stop payment cannot be placed on an item that has already been presented. A stop payment on a personal check will be effective for 6 months. We ask that you contact us if any information on the confirmation is not correct. For further information regarding stop payments, stop payment fees or regarding bank and customer responsibilities, please refer to your <a id="depositAgreementDisclosures" href="/deposits/resources/deposit-agreements.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>Deposit Agreement and Disclosures</a> brochure.</p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel7" data-slug="withdraw-money"><button name="How_can_I_withdraw_money_from_my_personal_checking_account" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel7" type="button" aria-controls="faqAccountInformationAndAccessPanel7"><span class="spa-squeezebox-arrow spa-icon"></span>How can I withdraw money from my personal checking account? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>Lots of ways, including:</p><ul><li>Online Banking - to transfer funds between Bank of America accounts</li><li>Bill Pay - to pay your bills in minutes from one simple site</li><li>Cash withdrawals from Bank of America ATMs and other ATMs (at non-Bank of America ATMs we charge a fee for withdrawals; the ATM operator may charge an additional fee)</li><li>Telephone transfers between Bank of America accounts</li><li>Transfers between linked accounts at Bank of America ATMs</li><li>Bank of America debit card purchases at participating merchants</li><li>Scheduled transfers</li><li>Personal checks</li><li>Transactions with a financial center teller</li></ul><p>(Additional transaction fees may apply. Refer to the disclosure you received with your account setup materials.)</p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel8" data-slug="deposit-money"><button name="How_do_I_deposit_money_into_my_personal_checking_account" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel8" type="button" aria-controls="faqAccountInformationAndAccessPanel8"><span class="spa-squeezebox-arrow spa-icon"></span>How do I deposit money into my personal checking account? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>You can use a Bank of America ATM that accepts deposits, direct deposit, Mobile Check Deposits, deposit by mail or visit a Bank of America financial center. <a id="findBankingCenter" href="https://locators.bankofamerica.com/" class="spa-fn spa-boa-window" data-options='{"block":true}'>Find a financial center</a></p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel9" data-slug="receive-hold-on-account"><button name="What_does_it_mean_if_I_receive_a_hold_on_my_account_after_I_have_made_a_deposit" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel9" type="button" aria-controls="faqAccountInformationAndAccessPanel9"><span class="spa-squeezebox-arrow spa-icon"></span>What does it mean if I receive a hold on my account after I have made a deposit? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>Please review our <a id="faqDepositHolds" href="/deposits/deposit-holds-faqs/">FAQs about deposit holds</a>.</p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel10" data-slug="transactions-made-after-business-day-cut-off"><button name="How_do_Transactions_Made_After_Business_Day_Cutoff_impact_my_account" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel10" type="button" aria-controls="faqAccountInformationAndAccessPanel10"><span class="spa-squeezebox-arrow spa-icon"></span>How do Transactions Made After Business Day Cut-off impact my account? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>Certain transactions you make to your checking accounts after the business day cut-off and before midnight* are included in the balance we use to pay transactions that night. This process may impact when fees apply to your accounts. The credits can help you avoid overdrafts, returned items and related fees. However, the debits may cause you to incur overdrafts, returned items and related fees.</p><p>The After Business Day Cut-off transaction deadline is based on the state where you opened your account and is listed in the table below:</p><p><strong>After Business Day Cut-off Transaction Deadline:</strong></p><div class="scrollable-table"><table><tr><th>State Where Account Was Opened*</th><th>After Business Day Cut-off Transaction Deadline</th></tr><tr><td>AR,AZ,CA,IA,ID,IL,IN,KS,MI,MO,NM,NV,OK,OR,TX,WA</td><td>11:59 PM Central Time</td></tr><tr><td>CT,DC,DE,FL,GA,MA,MD,ME,NC,NH,NJ,NY,PA,RI,SC,TN,VA</td><td>11:59 PM Eastern Time</td></tr></table></div><p>*may not be midnight local time in some states.</p><p>The following <strong>credit transactions increase</strong> your balance used to pay transactions that night: cash deposited at an ATM or at a financial center, and transfers to your account from another Bank of America deposit account made at an ATM, at a financial center, through Online Banking or through Customer Service.</p><p>The following <strong>debit transactions reduce</strong> your balance used to pay transactions that night: cash withdrawals made at an ATM or at a financial center, and transfers from your account made at an ATM, at a financial center, through Online Banking or through Customer Service. To maintain a positive balance you need to ensure you have adequate funds in your account or in an account you linked for overdraft protection. <a id="learnMoreAboutOverdraftProtection" href="/deposits/manage/glossary.go#O_id_4" class="spa-fn spa-boa-window" data-options='{"block":true}'>Learn more about Overdraft Protection</a> to cover these transactions.</p><p>The table below shows how transactions you make affect the balance we use to pay transactions, and the date that a transaction will appear on your account statement.</p><table><tr><th>Transaction Completed</th><th>Included in Balance used to Pay Transactions that Night?</th><th>Posting Date</th></tr><tr><td>Before today's Business Day Cut-off</td><td>Yes</td><td>Today's Date</td></tr><tr><td>AFTER today's Business Day Cut-off and BEFORE midnight*</td><td>Yes</td><td>Our Next Business Day</td></tr><tr><td>Midnight or after*</td><td>No</td><td>Our Next Business Day</td></tr></table><p>*may not be midnight local time in some states, see After Business Day Cut-off Transaction Deadline table.</p><p>The 2nd row in the table above illustrates that transactions made between Business Day Cut-off and midnight are included in your balance used to pay transactions that night but post to your account on our next business day.</p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel11" data-slug="cashier-check-in-banking-center"><button name="Can_I_get_a_cashiers_check_in_a_financial_center" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel11" type="button" aria-controls="faqAccountInformationAndAccessPanel11"><span class="spa-squeezebox-arrow spa-icon"></span>Can I get a cashier's check in a financial center? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>If you're a Bank of America customer with a checking or savings account, you can get a cashier's check for a $15 fee (which will be waived for customers enrolled in Preferred Rewards; refer to the <a id="personalScheduleFees" href="/deposits/resources/personal-schedule-fees.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>Personal Schedule of Fees</a> for complete details). Don't have a checking or savings account with us? We're sorry, but we won't be able to provide you with cashier's checks. <a id="nearbyFinancialCenter" href="https://locators.bankofamerica.com/" class="spa-fn spa-boa-window" data-options='{"block":true}'>Locate a nearby financial center</a></p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel12" data-slug="alternatives-to-cashier-check"><button name="What_alternatives_does_Bank_of_America_offer_to_a_cashiers_check" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel12" type="button" aria-controls="faqAccountInformationAndAccessPanel12"><span class="spa-squeezebox-arrow spa-icon"></span>What alternatives does Bank of America offer to a cashier's check? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>Try one of our many convenient payment services. Zelle®, Online Bill Pay and money transfer are available in our mobile app or online.</p><div class="scrollable-table"><table><tr><th>Payment service</th><th>Description</th><th>Common uses</th><th>Additional information</th></tr><tr><td><strong>Zelle®</strong></td><td>Send money to almost anyone in minutes, no matter where they bank (up to $2,500).<br><br>Through our mobile app with Zelle®, all you need is the individual's mobile phone number or email address.<br><br><a id="downloadMobileApp" href="/online-banking/mobile-banking-faq.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>Download the mobile app now</a></td><td><ul><li class="cashier-table-li">Pay rent to an individual</li><li class="cashier-table-li">Pay a roommate or friend for your portion of the rent or bills</li></ul></td><td><a id="learnMoreAboutZelle" href="/online-banking/mobile-money-send-receive.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>Learn more about Zelle®</a></td></tr><tr><td><strong>Online Bill Pay</strong></td><td>Schedule recurring or one-time bill payments with Online Banking. Many bills can be paid electronically as soon as the next business day.<br><br><a id="useOnlineBillPayToday" href="https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go?reason=billpay" class="spa-fn spa-boa-window" data-options='{"block":true}'>Use online bill pay today</a></td><td><ul><li class="cashier-table-li">Pay rent to a leasing company or property manager</li><li class="cashier-table-li">Pay monthly bills and other service providers (mortgage, credit cards, utilities, cable, etc.)</li></ul></td><td><a id="learnMoreAboutOnlineBillPay" href="/onlinebanking/online-bill-pay.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>Learn more about online bill pay</a></td></tr><tr><td><strong>Money transfer</strong></td><td>Transfer money to almost any individual or business quickly and securely online.<br><br><a id="transferMoneyNow" href="https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go?reason=fundstransfer" class="spa-fn spa-boa-window" data-options='{"block":true}'>Transfer money now</a></td><td><ul><li class="cashier-table-li">Pay rent to an individual or business</li></ul></td><td><a id="learnMoreAboutMoneyTransfers" href="/onlinebanking/online-bill-pay.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>Learn more about money transfers</a></td></tr></table></div><p><a id="learnMoreAboutInternationalDomesticWireTransfers" href="/foreign-exchange/wire-transfer.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>Learn about international and domestic wire transfers</a></p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel13" data-slug="what-is-scheduled-transfer"><button name="What_is_a_scheduled_transfer" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel13" type="button" aria-controls="faqAccountInformationAndAccessPanel13"><span class="spa-squeezebox-arrow spa-icon"></span>What is a scheduled transfer? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>A scheduled transfer is a way of automatically moving money from your checking account to another checking or savings account each pay period.</p><p>To set up your automatic transfers, simply <a id="signOnlineBanking" href="https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go?" class="spa-fn spa-boa-window" data-options='{"block":true}'>log in to Online Banking</a> and select <strong>Transfers</strong> at the top of the page. Or, you can visit your nearest financial center, where an associate will be happy to assist you.</p><p><a id="enrollOnlineBanking" href="/onlinebanking/online-banking.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>Enroll now in Online Banking</a></p><p><a id="learnMoreAboutMobileBanking" href="/online-banking/mobile.go" class="spa-fn spa-boa-window" data-options='{"block":true}'>Learn more about MobileBanking</a></p><p><a id="findBankingCenter" href="https://locators.bankofamerica.com/" class="spa-fn spa-boa-window" data-options='{"block":true}'>Find a financial center</a></p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel14" data-slug="what-is-bank-holiday-schedule-2024"><button name="What_is_the_banks_holiday_schedule_in_" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel14" type="button" aria-controls="faqAccountInformationAndAccessPanel14"><span class="spa-squeezebox-arrow spa-icon"></span>What is the bank's holiday schedule in 2024? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>Bank of America offices and financial centers will be closed in observance of the following holidays:</p><table><tr><td>New Year's Day</td><td>January 1</td></tr><tr><td>Martin Luther King Jr. Day</td><td>January 15</td></tr><tr><td>Presidents' Day</td><td>February 20</td></tr><tr><td>Memorial Day</td><td>May 27</td></tr><tr><td>Juneteenth</td><td>June 19</td></tr><tr><td>Independence Day</td><td>July 4</td></tr><tr><td>Labor Day</td><td>September 2</td></tr><tr><td>Columbus Day</td><td>October 14</td></tr><tr><td>Veterans' Day</td><td>November 11</td></tr><tr><td>Thanksgiving Day</td><td>November 28</td></tr><tr><td>Christmas Day</td><td>December 25</td></tr></table><p>Please note that holidays may affect the time it takes to process certain transactions, and that updated transaction information may not display until the next business day after the holiday.</p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel15" data-slug="what-is-FDIC"><button name="What_is_the_FDIC" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel15" type="button" aria-controls="faqAccountInformationAndAccessPanel15"><span class="spa-squeezebox-arrow spa-icon"></span>What is the FDIC? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>The Federal Deposit Insurance Corporation (FDIC) is an independent agency of the United States government. If an FDIC-insured bank for savings association fails, the FDIC protects depositors against the loss of their insured deposits. FDIC insurance is backed by the full faith and credit of the United States government.</p><p>For more information about FDIC insurance, including the <a id="yourInsuredDeposits" href="https://www.fdic.gov/regulations/resources/brochures/your_insured_deposits-english.html" class="spa-ui-layer-link spa-fn" data-options='{"interstitialType":"leaving-site","interstitialBranding":"default","targetAction":"new-tab"}'>"Your Insured Deposits"<span class="spa-ada-text ada-hidden"> layer</span></a> brochure, visit the <a id="fdicWebsite" href="https://www.fdic.gov/" class="spa-ui-layer-link spa-fn" data-options='{"interstitialType":"leaving-site","interstitialBranding":"default","targetAction":"new-tab"}'>FDIC website<span class="spa-ada-text ada-hidden"> layer</span></a>. You may also contact the FDIC by calling 877-ASK-FDIC (877-275-3342).</p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel16" data-slug="what-does-FDIC-ensure"><button name="What_does_the_FDIC_insure" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel16" type="button" aria-controls="faqAccountInformationAndAccessPanel16"><span class="spa-squeezebox-arrow spa-icon"></span>What does the FDIC insure? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>FDIC insurance covers all types of deposit accounts (checking, savings, money market savings and CDs), as well as bank individual retirement accounts (IRAs).</p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel17" data-slug="what-is-insurance-limit"><button name="What_is_the_insurance_limit" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel17" type="button" aria-controls="faqAccountInformationAndAccessPanel17"><span class="spa-squeezebox-arrow spa-icon"></span>What is the insurance limit? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>Deposits in checking accounts, savings accounts, money market savings accounts and Certificates of Deposit (CDs) are insured up to $250,000 per depositor, per insured bank, for each account ownership category under the FDIC's general deposit insurance rules. Deposits in bank individual retirement accounts (IRAs) are separately insured up to $250,000 per owner.</p><p>To learn more, contact the FDIC toll-free at 1.877.ASK.FDIC (1.877.275.3342) or visit <a id="visitFdic" href="https://www.fdic.gov/" class="spa-ui-layer-link spa-fn" data-options='{"interstitialType":"leaving-site","interstitialBranding":"default","targetAction":"new-tab"}'>www.fdic.gov<span class="spa-ada-text ada-hidden"> layer</span></a>.</p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel18" data-slug="fdic-transaction-account-guarantee-program"><button name="Does_Bank_of_America_participate_in_the_FDICs_Transaction_Account_Guarantee_Program" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel18" type="button" aria-controls="faqAccountInformationAndAccessPanel18"><span class="spa-squeezebox-arrow spa-icon"></span>Does Bank of America participate in the FDIC’s Transaction Account Guarantee Program? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>As of January 1, 2010 Bank of America no longer participates in the FDIC's Transaction Account Guarantee program. Coverage under the FDIC's basic deposit insurance rules continues to apply. Funds held in noninterest-bearing transaction accounts will no longer be guaranteed in full under the Transaction Account Guarantee Program, but will be insured up to $250,000, per depositor, per insured bank, for each account ownership category under the FDIC's general deposits insurance rules.</p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel19" data-slug="how-to-determine-current-level-of-insurance-coverage"><button name="How_can_I_determine_my_current_level_of_insurance_coverage" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel19" type="button" aria-controls="faqAccountInformationAndAccessPanel19"><span class="spa-squeezebox-arrow spa-icon"></span>How can I determine my current level of insurance coverage? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>Calculate your insurance coverage using the FDIC’s online Electronic Deposit Insurance Estimator (EDIE) at <a id="visitFdicEdie" href="https://edie.fdic.gov/" class="spa-ui-layer-link spa-fn" data-options='{"interstitialType":"leaving-site","interstitialBranding":"default","targetAction":"new-tab"}'>https://edie.fdic.gov/<span class="spa-ada-text ada-hidden"> layer</span></a>.</p></div></div><div class="squeezebox-panel" id="faqAccountInformationAndAccessPanel20" data-slug="abandoned-property-notification"><button name="What_should_I_do_if_I_get_an_abandoned_property_notification_from_Bank_of_America" class="panel-header spa-oline gray spa-btn spa-btn--link" data-panel="faqAccountInformationAndAccessPanel20" type="button" aria-controls="faqAccountInformationAndAccessPanel20"><span class="spa-squeezebox-arrow spa-icon"></span>What should I do if I get an abandoned property notification from Bank of America? <span class="ada-hidden"></span></button><div class="panel-content gray" hidden><p>If you have not accessed your account for an extended period (typically 3 years or more), you may receive a letter from us letting you know your account is considered abandoned and may be turned over to the state under escheat laws. You will need to follow the instructions on your letter to contact the bank and prevent escheatment.</p><p><strong>What is escheatment?</strong> Escheatment is the process of reporting and remitting abandoned/unclaimed property to the appropriate state agency for custodial safekeeping. Each state has laws that govern when accounts are considered inactive and/or abandoned and when we’re required to send a customer’s property to the state.</p><p><strong>Property types subject to escheatment include:</strong></p><ul><li>Checking and savings account balances</li><li>CD and IRA balances</li><li>Safe deposit box contents</li><li>Cashier’s checks and other official items that are not negotiated</li><li>Securities (such as stocks, bonds and mutual funds)</li></ul><p>We encourage you to log in and check your balances regularly to keep your accounts active. Questions? Contact us at 800.432.1000.</p></div></div></div></section></div></div></div><div id="faqCtaDepositsModule" data-component="module" data-module="faq-cta-deposits-module" data-module-container="3.1.4" data-version="13.0.0" data-sparta-load="primary" data-module-ref="deposits/faq-cta-deposits-module" data-options="{}" data-init="faqCtaDepositsModuleJS" data-module-parameters="{}" class="faq-cta-deposits-module-class-v-13-0-0 faq-cta-deposits-module spa-module-init"><div class="row"><div class="columns small-12 large-10 large-centered"><div class="box"><h2 class="box-heading">Discover the smart banking solution</h2><p class="box-text">Whatever your needs, we have the account and features to help you bank your way</p><div class="box-cta"><span class="show-for-small-only"><a id="compareCheckingAccounts" href="/deposits/checking/checking-accounts/" class="spa-btn spa-btn--primary spa-btn--small">Explore Advantage Banking</a></span><span class="show-for-medium-up"><a id="compareCheckingAccountsMediumUp" href="/deposits/checking/checking-accounts/" class="spa-btn spa-btn--primary spa-btn--medium">Explore Advantage Banking</a></span></div></div></div></div></div></div></div></section><section class="foot-row small-centered"><div class="row small-collapse medium-collapse large-collapse"><div class="large-12 columns"><div id="zipCodeSelectorModule" data-component="module" data-module="zip-code-selector-module" data-module-container="3.1.4" data-version="6.2.0" data-sparta-load="primary" data-module-ref="global/zip-code-selector-module" data-options="{}" data-init="zipCodeSelectorModuleJS" data-module-parameters='{"topMargin":false,"bottomMargin":false,"alwaysShowModal":false,"enableDebugMode":false,"skin":false,"centerOnSmall":false,"isSmallBusinessFlow":false,"noErrorPage":false}' class="zip-code-selector-module-class-v-6-2-0 zip-code-selector-module spa-module-init"><form novalidate><div class="row"><div class="small-12 columns flex-container"><div class="input-caption">Information for:</div><div class="input-box"><div class="spa-input spa-input-box spa-input--sparta2"><label class="spa-input-label" for="zipCodeInputField">ZIP code<span class="spa-input-label--asterisk"> *</span> <span class="ada-hidden"></span></label><input type="text" aria-describedby="zipCodeInputField_errorMessage zipCodeInputField-hint-text" pattern="^\d{5}$" data-mobile-input-type="number" data-default-input-type="text" data-android-input-type="tel" data-mobile-pattern="^\d{5}$" data-default-pattern="^\d{5}$" data-sparta-input-format="zip" autocomplete="postal-code" inputmode="numeric" novalidate="true" autocorrect="off" data-sparta-input-mask='{"greedy":true,"placeholder":"","clearMaskOnLostFocus":true,"showMaskOnHover":false,"showMaskOnFocus":true,"keepStatic":true,"jitMasking":true,"showTooltip":false,"inputEventOnly":true,"mask":"99999"}' class="spa-input-text" data-gis-mask="false" maxlength="5" id="zipCodeInputField" name="zipCodeInput" data-validation-rules='{"change":[{"zip":{"parameters":[],"errorMessage":"Please enter a valid zip"}}]}' required aria-required="true" data-required-error-message="Please enter a valid zip"><p id="zipCodeInputField-hint-text" class="spa-input-hint"></p><div class="spa-input-error-message spa-icon--error" id="zipCodeInputField_errorMessage" aria-hidden="true"></div></div></div><div class="sparta-button"><button class="spa-btn spa-btn--primary spa-btn--medium" id="go-button" type="button">Go</button></div></div></div></form><div id="countySelectModal" class="hide" data-options="{"type":"modal","closeOnEscape":false}"><h1 id="countySelectModal_title" class="spa-ui-layer-title" data-font="cnx-bold">Please select your county</h1><div class="content"><div id="countySelectModal" data-options='{"type":"modal"}'><div class="content"><form id="countySelectModalForm" name="countySelectModalForm" autocomplete="off" novalidate><div class="spa-input spa-input-box spa-dropdown spa-input--sparta2"><label class="spa-input-label" for="countySelectModalSelect"><span class="spa-input-label--asterisk"> *</span><span class="ada-hidden">Select a county</span></label><select id="countySelectModalSelect" name="countySelectModalSelect" class="county-select spa-input-select" noemptyoption="true" value="" data-val="" required aria-required="true" data-required-error-message="Please make a selection" aria-describedby="countySelectModalSelect_errorMessage "><option value="">Select</option></select><p class="spa-input-hint" id="countySelectModalSelect-hint-text"></p><div class="spa-input-error-message spa-icon--error" id="countySelectModalSelect_errorMessage" aria-hidden="true"></div></div><div class="modal-sparta-button"><button class="spa-btn" type="button">Go</button></div></form></div></div></div></div><div id="zipSelectModal" class="hide" data-options="{"type":"modal","closeOnEscape":false}"><h1 id="zipSelectModal_title" class="spa-ui-layer-title" data-font="cnx-bold">Enter your zip code</h1><div class="content"><div id="zipSelectModal" data-options='{"type":"modal"}'><div class="content"><form id="zipSelectModalForm" name="zipSelectModalForm" autocomplete="off" novalidate><p id="zipParagraph">Please enter the zip code for your home address so we can give you accurate rate and fee information for your location.</p><div class="input-wrapper flex-container"><div class="modal-input-box"><div class="spa-input spa-input-box spa-input--sparta2"><label class="spa-input-label" for="zipCodeModalInputField">ZIP code<span class="spa-input-label--asterisk"> *</span> <span class="ada-hidden"></span></label><input type="text" aria-describedby="zipCodeModalInputField_errorMessage zipCodeModalInputField-hint-text" pattern="^\d{5}$" data-mobile-input-type="number" data-default-input-type="text" data-android-input-type="tel" data-mobile-pattern="^\d{5}$" data-default-pattern="^\d{5}$" data-sparta-input-format="zip" autocomplete="postal-code" inputmode="numeric" novalidate="true" autocorrect="off" data-sparta-input-mask='{"greedy":true,"placeholder":"","clearMaskOnLostFocus":true,"showMaskOnHover":false,"showMaskOnFocus":true,"keepStatic":true,"jitMasking":true,"showTooltip":false,"inputEventOnly":true,"mask":"99999"}' class="spa-input-text" data-gis-mask="false" maxlength="5" id="zipCodeModalInputField" name="zipCodeInput" aria-describedby="zipParagraph" data-validation-rules='{"change":{"zip":{"parameters":[],"errorMessage":"Please enter a valid zip"}}}' required aria-required="true" data-required-error-message="Please enter a valid zip"><p id="zipCodeModalInputField-hint-text" class="spa-input-hint"></p><div class="spa-input-error-message spa-icon--error" id="zipCodeModalInputField_errorMessage" aria-hidden="true"></div></div></div><div class="modal-sparta-button"><button class="spa-btn" type="button">Go</button></div></div></form></div></div></div></div></div><div id="contactUsDepositsModule" data-component="module" data-module="contact-us-deposits-module" data-module-container="3.1.4" data-version="15.0.0" data-sparta-load="primary" data-module-ref="deposits/contact-us-deposits-module" data-options="{}" data-init="contactUsDepositsModuleJS" data-module-parameters='{"checkPilotArray":false,"checkPilotZip":false,"pilotPhone":"844.375.7027","pilotZipArray":[],"headingLevel":"3"}' class="contact-us-deposits-module-class-v-15-0-0 contact-us-deposits-module spa-module-init"><style type="text/css">.contact-us-deposits-module .scheduleAppointment{background-image:url(https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-site-deposits-contact-us-oneonone_micro_icon-crushed-CSX86c4a42b.svg)}.contact-us-deposits-module .scheduleAppointmentMediumUp{background-image:url(https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-site-deposits-contact-us-ononeone_icon-crushed-CSX88e8832e.svg)}.contact-us-deposits-module .callUs{background-image:url(https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-site-deposits-contact-us-callus_micro_icon-crushed-CSX10d58f50.svg)}.contact-us-deposits-module .callUsMediumUp{background-image:url(https://www1.bac-assets.com/deposits/spa-assets/images/assets-images-site-deposits-contact-us-callus_icon-crushed-CSXddff7d9d.svg)}.contact-us-deposits-module .{background-image:url('')}</style><ul class="row list"><li class="small-12 medium-3 columns heading"><h3>Contact us</h3></li><li class="show-for-small-only scheduleAppointment"><a id="scheduleAppointment" href="https://secure.bankofamerica.com/mycommunications/public/appointments/getTopics.go?marketingCode=BBAPRSNL15_ECDEP_A1000&orig=discussiontopic&request_locale=en_US&comment=I%20have%20questions%20about%20a%20Bank%20of%20America%AE%20Core%20Checking%20account" class="spa-fn spa-boa-window" data-options='{"windowName":"4e57ecd8-c612-4570-a57e-c6d43deabcbd","block":true}'>Schedule an appointment</a></li><li class="show-for-medium-up medium-3 columns scheduleAppointmentMediumUp"><a id="scheduleAppointmentMediumUp" href="https://secure.bankofamerica.com/mycommunications/public/appointments/getTopics.go?marketingCode=BBAPRSNL15_ECDEP_A1000&orig=discussiontopic&request_locale=en_US&comment=I%20have%20questions%20about%20a%20Bank%20of%20America%AE%20Core%20Checking%20account" class="spa-fn spa-boa-window" data-options='{"windowName":"9b07584f-1153-44af-a34f-3a7609677747","block":true}'>Schedule an appointment</a></li><li class="show-for-small-only callUs"><a id="callus" href="tel:844.375.7028" class="dynamic-phone-mobile">Call us</a></li><li class="show-for-medium-up medium-3 columns callUsMediumUp"><span class="regular-font"><span class="ada-hidden">Phone number:</span><span class="dynamic-phone">844.375.7028</span></span></li><li class="show-for-small-only columns end chat-item"><div class="chat-link"><div id="lpButtonDiv-DepositsResearch-Small"></div></div></li><li class="show-for-medium-up medium-2 columns end chat-item"><div class="chat-link"><div id="lpButtonDiv-DepositsResearch"></div></div></li></ul></div><div id="globalFooterModule" data-component="module" data-module="global-footer-module" data-module-container="3.1.4" data-version="14.2.1" data-sparta-load="primary" data-module-ref="global/global-footer-module" data-init="GlobalFooterModule" data-module-parameters='{"skin":"consumer","mode":"unauth","footnoteSection":false,"footnoteSectionToggleable":false,"footnoteExpandOnLoad":{"small":false,"medium":false,"large":true,"xlarge":true},"legalSection":false,"legalExpandOnLoad":{"small":true,"medium":true,"large":true,"xlarge":true},"footerLegalBottomSection":false,"footerActions":{"enabled":false,"secure_area":true,"language_select":true,"authentication":true},"footerActions_language":true,"copyrightSection":true,"investmentsSection":false,"breadcrumbs":true,"breadcrumbsCurrentPage":false,"breadcrumbsClass":"","breadcrumbsSectionName":"checking","expandedLegalSection":false,"footerQuickLink":true,"footerQuickLinkClass":"","powerFooterSection":true,"powerFooterClass":"","enableSocialMedia":true,"setFooterSpacingTop":"margin"}' class="global-footer-module-class-v-14-2-1 global-footer-module spa-module-init"><footer class="footer footer--consumer global-footer-spacing--margin" data-mode="footer--unauth"><div class="footer__breadcrumbs"><div class="row"><div class="column"><nav class="row" aria-label="Breadcrumb"><ol itemscope itemtype="https://schema.org/BreadcrumbList"><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" id="breadcrumb_bofa_home" href="/?request_locale=en_US"><span itemprop="name">Bank of America</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><a itemprop="item" id="breadcrumb_bofa_checking" href="/deposits/checking/checking-accounts/"><span itemprop="name">Checking</span></a><meta itemprop="position" content="2"></li></ol></nav></div></div></div><div class="footer__power-footer"><div class="row collapse"><div class="column"><div class="show-for-small-only"><section class="squeezebox-wrapper footer__power-list" id="powerFooter" data-one-at-a-time="" data-squeezebox-type=""><a href="#" class="spa-hidden spa-squeezebox-link" aria-hidden="true" data-breakout>Expand all panels</a><div class="squeezebox-panels"><div class="squeezebox-panel" id="powerFooterPanel0" data-slug="powerFooterPanel0"><button name="Checking" class="panel-header spa-oline footer-gray spa-btn spa-btn--link" data-panel="powerFooterPanel0" type="button" aria-controls="powerFooterPanel0"><span class="spa-squeezebox-arrow spa-icon"></span>Checking <span class="ada-hidden"></span></button><div class="panel-content footer-gray" hidden><ul><li><a id="footer_dp_advBankingOverview" href="/deposits/checking/advantage-banking/">Bank of America Advantage Banking</a></li><li><a id="footer_dp_studentBanking" href="/student-banking/">Student Banking</a></li><li><a id="footer_dp_debitCards" href="/deposits/checking/debit-card/" class="spa-fn spa-boa-window" data-options='{"windowName":"776b7992-a8f4-4ecf-9326-4fca0cb697db","block":true}'>Debit Cards</a></li><li><a id="footer_dp_helpVisaHolders" href="https://promo.bankofamerica.com/international-banking/">Help for U.S. visa holders</a></li><li><a id="footer_dp_advBankingClarity" href="/deposits/checking/checking-clarity-statement/" class="spa-fn spa-boa-window" data-options='{"windowName":"f2be2ccb-9d22-42de-bb44-e8ce8f65a4fb","block":true}'>Advantage Banking Clarity Statement</a></li><li><a id="footer_dp_businessChecking" href="/smallbusiness/deposits/checking-accounts/">Business Checking</a></li></ul></div></div><div class="squeezebox-panel" id="powerFooterPanel1" data-slug="powerFooterPanel1"><button name="Savings" class="panel-header spa-oline footer-gray spa-btn spa-btn--link" data-panel="powerFooterPanel1" type="button" aria-controls="powerFooterPanel1"><span class="spa-squeezebox-arrow spa-icon"></span>Savings <span class="ada-hidden"></span></button><div class="panel-content footer-gray" hidden><ul><li><a id="footer_dp_savingsOverview" href="/deposits/savings/savings-accounts/">Bank of America Advantage Savings</a></li></ul></div></div><div class="squeezebox-panel" id="powerFooterPanel2" data-slug="powerFooterPanel2"><button name="CDs" class="panel-header spa-oline footer-gray spa-btn spa-btn--link" data-panel="powerFooterPanel2" type="button" aria-controls="powerFooterPanel2"><span class="spa-squeezebox-arrow spa-icon"></span>CDs <span class="ada-hidden"></span></button><div class="panel-content footer-gray" hidden><ul><li><a id="footer_dp_cdOverview" href="/deposits/bank-cds/cd-accounts/">CD Home</a></li><li><a id="footer_dp_featureCd" href="/deposits/bank-cds/featured-cd/">Featured CD</a></li><li><a id="footer_dp_standardTermCd" href="/deposits/bank-cds/standard-term-cd/">Fixed Term CD</a></li><li><a id="footer_dp_flexibleCd" href="/deposits/bank-cds/flexible-cd/">Flexible CD</a></li></ul></div></div><div class="squeezebox-panel" id="powerFooterPanel3" data-slug="powerFooterPanel3"><button name="IRAs" class="panel-header spa-oline footer-gray spa-btn spa-btn--link" data-panel="powerFooterPanel3" type="button" aria-controls="powerFooterPanel3"><span class="spa-squeezebox-arrow spa-icon"></span>IRAs <span class="ada-hidden"></span></button><div class="panel-content footer-gray" hidden><ul><li><a id="footer_dp_iraOverview" href="/deposits/iras/retirement-accounts/">IRA Home</a></li><li><a id="footer_dp_bankIra" href="/deposits/iras/retirement-accounts/savings-iras/">Bank IRAs</a></li><li><span class="show-for-medium-up"><a id="footer_dp_merrillEdgeIra" href="https://www.merrilledge.com/retirement-planning">Merrill Edge<sup>®</sup> IRAs</a></span></li><li><span class="show-for-small-only"><a id="footer_dp_merrillEdgeIraMobile" href="https://www.merrilledge.com/m/pages/mobile/retirement-planning-mobile.aspx?src_cd=bac_ira">Merrill Edge<sup>®</sup> IRAs</a></span></li></ul></div></div><div class="squeezebox-panel" id="powerFooterPanel4" data-slug="powerFooterPanel4"><button name="Managing_Your_Account" class="panel-header spa-oline footer-gray spa-btn spa-btn--link" data-panel="powerFooterPanel4" type="button" aria-controls="powerFooterPanel4"><span class="spa-squeezebox-arrow spa-icon"></span>Managing Your Account <span class="ada-hidden"></span></button><div class="panel-content footer-gray" hidden><ul><li><a id="footer_dp_budgetSaving" href="https://bettermoneyhabits.bankofamerica.com/en/saving-budgeting" class="spa-fn spa-boa-window" data-options='{"windowName":"b0da3fa0-7fc4-4c3b-b4a9-1182085c084d","block":true}'>Budgeting & Saving</a></li><li><a id="footer_dp_manageBankAccounts" href="https://bettermoneyhabits.bankofamerica.com/en/personal-banking" class="spa-fn spa-boa-window" data-options='{"windowName":"a5350f26-e68d-4d32-81f7-584f1397efd0","block":true}'>Managing Your Bank Accounts</a></li><li><a id="footer_dp_faqs" href="/deposits/routing-number-faqs/?request_locale=en_US" class="spa-fn spa-boa-window" data-options='{"windowName":"6582e03d-46ac-47ac-ad7d-4541b8e6d674","block":true}'>FAQs</a></li><li><a id="footer_dp_glossary" href="/deposits/manage/glossary" class="spa-fn spa-boa-window" data-options='{"windowName":"84fc189f-d7e1-4968-bef0-6c75982f20bb","block":true}'>Glossary</a></li><li><a id="footer_dp_savingsTool" href="/deposits/savings/savings-goal-calculator/" class="spa-fn spa-boa-window" data-options='{"windowName":"61294a34-4e70-4651-93ea-9e4e9f095893","block":true}'>Short Term Savings Tool</a></li><li><a id="footer_dp_bankAmeriDeals" href="https://promo.bankofamerica.com/deals/" class="spa-fn spa-boa-window" data-options='{"windowName":"ca8164d2-c732-470c-9977-3be9803a5265","block":true}'>BankAmeriDeals<sup>®</sup></a></li><li><a id="footer_dp_keepTheChange" href="/deposits/keep-the-change/?request_locale=en_US" class="spa-fn spa-boa-window" data-options='{"windowName":"39a03117-6f65-409e-883e-2b1f030332af","block":true}'>Keep the Change<sup>®</sup></a></li><li><a id="footer_dp_switchToBoa" href="/deposits/switch-banks" class="spa-fn spa-boa-window" data-options='{"windowName":"8d9feff8-aee5-41fa-a40b-df01e0d41333","block":true}'>Switch to 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