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Payment Security: PayPal's Buyer Protection Help's You Buy Safely - PayPal Singapore
<!doctype html> <html lang="en-SG" data-device-type="dedicated" class="no-js" dir="ltr"><head><script async src="https://www.paypalobjects.com/webcaptcha/ngrlCaptcha.min.js"></script><meta charSet="utf-8"/><title>Payment Security: PayPal's Buyer Protection Help's You Buy Safely - PayPal Singapore</title><meta name="description" content="Buyer Protection from PayPal provides you with a secure gateway and enhanced e-commerce security for all your transactions. 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Now your payments are even more secure with PayPal Singapore"/><meta property="og:type" content="website"/><meta property="og:url" content="https://www.paypal.com/sg/webapps/mpp/paypal-buyer-protection"/><meta property="og:title" content="Payment Security: PayPal's Buyer Protection Help's You Buy Safely - PayPal Singapore"/><meta property="og:image" content="https://www.paypalobjects.com/webstatic/icon/pp258.png"/><meta property="og:description" content="Buyer Protection from PayPal provides you with a secure gateway and enhanced e-commerce security for all your transactions. 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Ltd. is licensed by the Monetary Authority of Singapore as a Major Payment Institution under the Payment Services Act 2019."}],"logo":{"text":"PayPal Logo","href":"/sg/home"}},"hosted_by":"LRU","version":"rebrand"};</script> <script src="https://www.paypalobjects.com/globalnav/js/main-71b6bfd0.js" type="module"></script> <link href="https://www.paypalobjects.com/globalnav/css/main-b6f7cd32.css" rel="stylesheet"></head><body class=""><div id="app-element-mountpoint"><div id="document-body"><div id="globalnav-header" data-nav-version="rebrand"><header data-building-block="organism" translate="no" data-theme="regular" class="_gn-header_17nkn_537 _smb-rebrand-gn-header_17nkn_1444 _default-font_17nkn_391 _regular-grid_17nkn_354 _white_17nkn_3 _gn-header--enhanced_17nkn_1038"><div class="_gn-header-outer__wrapper_17nkn_1404"><div class="_gn-header__wrapper_17nkn_1835 _container_17nkn_981"><div class="_pypl-logo-wrapper_17nkn_1186"><a href="/sg/home" data-pa-click="Header-Logo-PayPal Logo" data-testid="header-logo" style="background-image: url(https://www.paypalobjects.com/marketing/web/logos/paypal-mark-color.svg);" class="_pypl-logo_2a3j6_4 _pypl-logo_17nkn_1186 undefined">PayPal logo</a></div><nav id="main-menu" class="_main-menu_17nkn_518"><div class="_main-menu-wrapper_17nkn_4770"><ul class="_main-menu-list_17nkn_1484"><li><button id="1jnDrSkCAe3rYWaz3uCTf4" aria-controls="submenu-1jnDrSkCAe3rYWaz3uCTf4" aria-expanded="false" data-text="Personal" data-pa-click="{"link":"HeaderMainMenu-Link-Personal", "event_name":"ppcom_header_nav_clicked"}" class="_glnv-header__subnav-control_17nkn_578 _main-link_17nkn_561">Personal<span class="_glnv-header__subnav-control-icon_17nkn_1512"></span></button><div id="submenu-1jnDrSkCAe3rYWaz3uCTf4" aria-label="Personal" role="region" class="_submenu-wrapper_17nkn_657"><div id="header-1jnDrSkCAe3rYWaz3uCTf4" class="_container_17nkn_981"><div class="_gn-header__subnav_17nkn_668"><h2 class="_segment-title-container_17nkn_1719"><a href data-pa-click="{"link":"segment-title-Link-PayPal for You", "event_name": "ppcom_segemnt_title_clicked" }" tabIndex="-1" class="_segment-title-link_17nkn_1724">PayPal for You</a></h2><div class="_dw-submenu-container_17nkn_1521"><div class="_wd-75_17nkn_1525 _wd-75-12_17nkn_2892"><div class="_submenu-col_17nkn_714 _wd-col-12_17nkn_2689"><h3 data-pa-click="{"link":"HeaderSubnav-SubHeader-SHOPBUY-Shop and Buy","event_name":"ppcom_header_nav_clicked"}" class="_submenu-col__header_17nkn_792">Shop and Buy </h3><ul><li class="_link-type_with_href_17nkn_4286 SHOPBUY"><a href="/sg/webapps/mpp/send-payments-online" tabIndex="0" data-pa-click="{"link":"HeaderSubnav0-Link-Send Payments", "event_name": "ppcom_header_nav_clicked" }" aria-label="Send Payments ">Send Payments</a></li><li class="_link-type_with_href_17nkn_4286 SHOPBUY"><a href="/sg/webapps/mpp/home" tabIndex="0" data-pa-click="{"link":"HeaderSubnav1-Link-Pay with PayPal", "event_name": "ppcom_header_nav_clicked" }" aria-label="Pay with PayPal ">Pay with PayPal</a></li><li class="_link-type_with_href_17nkn_4286 SHOPBUY"><a href="/sg/webapps/mpp/online-shopping" tabIndex="0" data-pa-click="{"link":"HeaderSubnav2-Link-Shop Online Securely", "event_name": "ppcom_header_nav_clicked" }" aria-label="Shop Online Securely ">Shop Online Securely</a></li><li class="_link-type_with_href_17nkn_4286 SHOPBUY"><a href="/sg/webapps/mpp/paypal-buyer-protection" tabIndex="0" data-pa-click="{"link":"HeaderSubnav3-Link-Buyer Protection", "event_name": "ppcom_header_nav_clicked" }" aria-label="Buyer Protection ">Buyer Protection</a></li></ul></div></div><div class="_wd-25_17nkn_2895"></div></div></div></div></div></li><li><button id="3dZx7MS91wcuA1E0OvAMb6" aria-controls="submenu-3dZx7MS91wcuA1E0OvAMb6" aria-expanded="false" data-text="Small Business" data-pa-click="{"link":"HeaderMainMenu-Link-Small Business", "event_name":"ppcom_header_nav_clicked"}" class="_glnv-header__subnav-control_17nkn_578 _main-link_17nkn_561">Small Business<span class="_glnv-header__subnav-control-icon_17nkn_1512"></span></button><div id="submenu-3dZx7MS91wcuA1E0OvAMb6" aria-label="Small Business" role="region" class="_submenu-wrapper_17nkn_657"><div id="header-3dZx7MS91wcuA1E0OvAMb6" class="_container_17nkn_981"><div class="_gn-header__subnav_17nkn_668"><h2 class="_segment-title-container_17nkn_1719"><a href="/sg/business" data-pa-click="{"link":"segment-title-Link-PayPal for Business", "event_name": "ppcom_segemnt_title_clicked" }" tabIndex="0" class="_segment-title-link_17nkn_1724 _segment-title-link-href_17nkn_2462">PayPal for Business<span class="_segment-title-link_href_arrow_17nkn_2437"></span></a></h2><div class="_dw-submenu-container_17nkn_1521"><div class="_wd-75_17nkn_1525 _wd-75-6_17nkn_2891"><div class="_submenu-col_17nkn_714 _wd-col-6_17nkn_2685"><h3 class="submenu-col__header-div"><a href="/sg/webapps/mpp/overview" data-pa-click="{"link":"HeaderSubnav-SubHeader-undefined-PayPal Complete Payments","event_name":"ppcom_header_nav_clicked"}" tabIndex="0" class="_submenu-col__header_17nkn_792 _submenu-col__header_with_href_17nkn_2564"><span class="_submenu-col__header_text_container_17nkn_4158">PayPal Complete Payments<span class="_submenu-col__header_with_href_arrow_17nkn_4205"></span></span></a></h3><ul><li class="_link-type_with_href_17nkn_4286"><a href="/sg/business/accept-payments" tabIndex="0" data-pa-click="{"link":"HeaderSubnav0-Link-Accept Payments", "event_name": "ppcom_header_nav_clicked" }" aria-label="Accept Payments ">Accept Payments</a></li><li class="_link-type_with_href_17nkn_4286"><a href="/sg/business/accept-payments/checkout" tabIndex="0" data-pa-click="{"link":"HeaderSubnav1-Link-Online Checkout", "event_name": "ppcom_header_nav_clicked" }" aria-label="Online Checkout ">Online Checkout</a></li><li class="_link-type_with_href_17nkn_4286"><a href="/sg/business/accept-payments/invoice" tabIndex="0" data-pa-click="{"link":"HeaderSubnav2-Link-Invoicing", "event_name": "ppcom_header_nav_clicked" }" aria-label="Invoicing ">Invoicing</a></li><li class="_link-type_with_href_17nkn_4286"><a href="/sg/business/make-payments" tabIndex="0" data-pa-click="{"link":"HeaderSubnav3-Link-Make Payments", "event_name": "ppcom_header_nav_clicked" }" aria-label="Make Payments ">Make Payments</a></li></ul></div><div class="_submenu-col_17nkn_714 _wd-col-6_17nkn_2685"><h3 data-pa-click="{"link":"HeaderSubnav-SubHeader-undefined-Business Operations","event_name":"ppcom_header_nav_clicked"}" class="_submenu-col__header_17nkn_792">Business Operations </h3><ul><li class="_link-type_with_href_17nkn_4286"><a href="/sg/business/manage-risk" tabIndex="0" data-pa-click="{"link":"HeaderSubnav0-Link-Risk Management", "event_name": "ppcom_header_nav_clicked" }" aria-label="Risk Management ">Risk Management</a></li><li class="_link-type_with_href_17nkn_4286"><a href="/sg/business/streamline-operations" tabIndex="0" data-pa-click="{"link":"HeaderSubnav1-Link-Streamline Operation", "event_name": "ppcom_header_nav_clicked" }" aria-label="Streamline Operation ">Streamline Operation</a></li><li class="_link-type_with_href_17nkn_4286"><a href="/sg/business/platforms-and-marketplaces" tabIndex="0" data-pa-click="{"link":"HeaderSubnav2-Link-Platforms & Marketplaces", "event_name": "ppcom_header_nav_clicked" }" aria-label="Platforms & Marketplaces ">Platforms & Marketplaces</a></li></ul></div></div><div class="_wd-25_17nkn_2895 _wd-25-6_17nkn_4496"><ul class="_submenu-col_17nkn_714 _dw-submenu-cards_17nkn_1533 _dw-submenu-cards-2_17nkn_4678"><li class="_submenu-card_17nkn_1533"><a href="/sg/business/open-business-account" data-pa-click="{"link":"HeaderSubnav-Card-Get Started","event_name":"ppcom_header_nav_clicked"}"><img data-src="https://www.paypalobjects.com/marketing/web/US/en/rebrand/pictograms/business-start.svg" alt="Get Started" /><div><div class="_text_17nkn_1533">Get Started</div></div></a></li><li class="_submenu-card_17nkn_1533"><a href="/sg/webapps/mpp/merchant-fees" data-pa-click="{"link":"HeaderSubnav-Card-Fees","event_name":"ppcom_header_nav_clicked"}"><img data-src="https://www.paypalobjects.com/marketing/web/US/en/rebrand/pictograms/business-pricing.svg" alt="Fees" /><div><div class="_text_17nkn_1533">Fees</div></div></a></li></ul></div></div></div></div></div></li><li><button id="496CLAB211cUqzBHibOCYF" aria-controls="submenu-496CLAB211cUqzBHibOCYF" aria-expanded="false" data-text="Enterprise" data-pa-click="{"link":"HeaderMainMenu-Link-Enterprise", "event_name":"ppcom_header_nav_clicked"}" class="_glnv-header__subnav-control_17nkn_578 _main-link_17nkn_561">Enterprise<span class="_glnv-header__subnav-control-icon_17nkn_1512"></span></button><div id="submenu-496CLAB211cUqzBHibOCYF" aria-label="Enterprise" role="region" class="_submenu-wrapper_17nkn_657"><div id="header-496CLAB211cUqzBHibOCYF" class="_container_17nkn_981"><div class="_gn-header__subnav_17nkn_668"><h2 class="_segment-title-container_17nkn_1719"><a href="/sg/enterprise" data-pa-click="{"link":"segment-title-Link-PayPal for Enterprise", "event_name": "ppcom_segemnt_title_clicked" }" tabIndex="0" class="_segment-title-link_17nkn_1724 _segment-title-link-href_17nkn_2462">PayPal for Enterprise<span class="_segment-title-link_href_arrow_17nkn_2437"></span></a></h2><div class="_dw-submenu-container_17nkn_1521"><div class="_wd-75_17nkn_1525 _wd-75-4_17nkn_2716"><div class="_submenu-col_17nkn_714 _wd-col-4_17nkn_2678"><h3 data-pa-click="{"link":"HeaderSubnav-SubHeader-PAYMENTS-Payments","event_name":"ppcom_header_nav_clicked"}" class="_submenu-col__header_17nkn_792">Payments </h3><ul><li class="_link-type_with_href_17nkn_4286 PAYMENTS"><a href="/sg/enterprise/payment-processing" tabIndex="0" data-pa-click="{"link":"HeaderSubnav0-Link-Global Payment Processing", "event_name": "ppcom_header_nav_clicked" }" aria-label="Global Payment Processing ">Global Payment Processing</a></li><li class="_link-type_with_href_17nkn_4286 PAYMENTS"><a href="/sg/enterprise/payment-processing/accept-paypal" tabIndex="0" data-pa-click="{"link":"HeaderSubnav1-Link-Accept PayPal", "event_name": "ppcom_header_nav_clicked" }" aria-label="Accept PayPal ">Accept PayPal</a></li><li class="_link-type_with_href_17nkn_4286 PAYMENTS"><a href="/sg/enterprise/payment-methods" tabIndex="0" data-pa-click="{"link":"HeaderSubnav2-Link-Payment Methods", "event_name": "ppcom_header_nav_clicked" }" aria-label="Payment Methods ">Payment Methods</a></li></ul></div><div class="_submenu-col_17nkn_714 _wd-col-4_17nkn_2678"><h3 data-pa-click="{"link":"HeaderSubnav-SubHeader-RISKMANAGEMENT&OPERATIONS -Risk & Operations","event_name":"ppcom_header_nav_clicked"}" class="_submenu-col__header_17nkn_792">Risk & Operations </h3><ul><li class="_link-type_with_href_17nkn_4286 RISKMANAGEMENT&OPERATIONS "><a href="/sg/enterprise/fraud-protection-advanced" tabIndex="0" data-pa-click="{"link":"HeaderSubnav0-Link-Fraud Protection", "event_name": "ppcom_header_nav_clicked" }" aria-label="Fraud Protection ">Fraud Protection</a></li><li class="_link-type_with_href_17nkn_4286 RISKMANAGEMENT&OPERATIONS "><a href="/sg/enterprise/payment-processing/payment-optimization" tabIndex="0" data-pa-click="{"link":"HeaderSubnav1-Link-Payment Optimisation", "event_name": "ppcom_header_nav_clicked" }" aria-label="Payment Optimisation ">Payment Optimisation</a></li></ul></div><div class="_submenu-col_17nkn_714 _wd-col-4_17nkn_2678"><h3 data-pa-click="{"link":"HeaderSubnav-SubHeader-RESOURCES-Resources","event_name":"ppcom_header_nav_clicked"}" class="_submenu-col__header_17nkn_792">Resources </h3><ul><li class="_link-type_with_href_17nkn_4286 RESOURCES"><a href="/sg/brc" tabIndex="0" data-pa-click="{"link":"HeaderSubnav0-Link-Business Resource Center", "event_name": "ppcom_header_nav_clicked" }" aria-label="Business Resource Center ">Business Resource Center</a></li><li class="_link-type_with_href_17nkn_4286 RESOURCES"><a href="/sg/webapps/mpp/dropshipper" tabIndex="0" data-pa-click="{"link":"HeaderSubnav1-Link-Dropshippers", "event_name": "ppcom_header_nav_clicked" }" aria-label="Dropshippers ">Dropshippers</a></li></ul></div></div><div class="_wd-25_17nkn_2895 _wd-25-4_17nkn_2959"><ul class="_submenu-col_17nkn_714 _dw-submenu-cards_17nkn_1533 _dw-submenu-cards-2_17nkn_4678"><li class="_submenu-card_17nkn_1533"><a href="/sg/enterprise/contact-sales" data-pa-click="{"link":"HeaderSubnav-Card-Contact Sales","event_name":"ppcom_header_nav_clicked"}"><img data-src="https://www.paypalobjects.com/marketing/web/US/en/rebrand/pictograms/enterprise-contact.svg" alt="Contact Sales" /><div><div class="_text_17nkn_1533">Contact Sales</div></div></a></li><li class="_submenu-card_17nkn_1533"><a href="/sg/webapps/mpp/partner-program" data-pa-click="{"link":"HeaderSubnav-Card-Become a Partner","event_name":"ppcom_header_nav_clicked"}"><img data-src="https://www.paypalobjects.com/paypal-ui/pictograms/blue/svg/partner-integration-blue.svg" alt="Become a Partner" /><div><div class="_text_17nkn_1533">Become a Partner</div></div></a></li></ul></div></div></div></div></div></li><li><a id="6PfqVQOB3uWW3xGBEJ8X14" href="/sg/webapps/mpp/partner-program" aria-label="Partners" data-text="Partners" data-pa-click="{"link":"HeaderMainMenu-Link-Partners", "event_name":"ppcom_header_nav_clicked"}" class="_main-link_17nkn_561">Partners</a></li></ul><ul class="_main-menu-list_17nkn_1484"><li><button id="17ETe70le5ScbfJrf710V2" aria-controls="submenu-17ETe70le5ScbfJrf710V2" aria-expanded="false" data-text="Help & FAQ" data-pa-click="{"link":"HeaderMainMenu-Link-Help & FAQ", "event_name":"ppcom_header_nav_clicked"}" class="_glnv-header__subnav-control_17nkn_578 _main-link_17nkn_561">Help & FAQ<span class="_glnv-header__subnav-control-icon_17nkn_1512"></span></button><div id="submenu-17ETe70le5ScbfJrf710V2" aria-label="Help & FAQ" role="region" class="_submenu-wrapper_17nkn_657"><div id="header-17ETe70le5ScbfJrf710V2" class="_container_17nkn_981"><div class="_gn-header__subnav_17nkn_668"><div class="_dw-submenu-container_17nkn_1521"><div class="_wd-75_17nkn_1525 _wd-75-12_17nkn_2892"><div class="_submenu-col_17nkn_714 _wd-col-12_17nkn_2689"><h3 class="submenu-col__header-div"><a href="/sg/webapps/mpp/get-started-with-paypal" data-pa-click="{"link":"HeaderSubnav-SubHeader-undefined-How to get started","event_name":"ppcom_header_nav_clicked"}" tabIndex="0" class="_submenu-col__header_17nkn_792 _submenu-col__header_with_href_17nkn_2564"><span class="_submenu-col__header_text_container_17nkn_4158">How to get started<span class="_submenu-col__header_with_href_arrow_17nkn_4205"></span></span></a></h3><ul><li class="_link-type_with_href_17nkn_4286"><a href="/sg/webapps/mpp/paypal-safety-and-security" tabIndex="0" data-pa-click="{"link":"HeaderSubnav0-Link-Online Security", "event_name": "ppcom_header_nav_clicked" }" aria-label="Online Security ">Online Security</a></li><li class="_link-type_with_href_17nkn_4286"><a href="/sg/webapps/mpp/fraud-prevention" tabIndex="0" data-pa-click="{"link":"HeaderSubnav1-Link-Fraud Prevention Tips", "event_name": "ppcom_header_nav_clicked" }" aria-label="Fraud Prevention Tips ">Fraud Prevention Tips</a></li><li class="_link-type_with_href_17nkn_4286"><a href="/sg/webapps/mpp/phishing" tabIndex="0" data-pa-click="{"link":"HeaderSubnav2-Link-Phishing Protection Tips", "event_name": "ppcom_header_nav_clicked" }" aria-label="Phishing Protection Tips ">Phishing Protection Tips</a></li></ul></div></div><div class="_wd-25_17nkn_2895"></div></div></div></div></div></li></ul></div><ul class="_main-menu__sublist_17nkn_1876"><li class="_sublist-cta-wrapper_17nkn_795"><a href="/sg/webapps/mpp/account-selection" data-testid="legacy-mobile-signup" data-pa-click="{"link": "HeaderMainMenu0-Cta-Sign Up","event_name":"ppcom_header_signup_clicked"}" role="link" class="_pypl-btn_1q7vs_1 _pypl-btn--outline-white_1q7vs_39">Sign Up</a></li></ul></nav><div data-testid="header-buttons" id="_header-buttons_17nkn_1059" class="_header-buttons_17nkn_1059 _mobile-nav-btn__placeholder-padding_17nkn_3189"><div><a href="/signin" target="_self" id="_ul-btn_17nkn_1" role="link" data-pa-click="{"link": "HeaderMainMenu0-Cta-Log In","event_name":"ppcom_header_login_clicked"}" class="_pypl-btn_17nkn_882 _pypl-btn--small_17nkn_1055 _pypl-btn--outline-white_17nkn_1059">Log In</a><a href="/sg/webapps/mpp/account-selection" target="_self" id="_signup-button_17nkn_1" role="link" data-pa-click="{"link": "HeaderMainMenu1-Cta-Sign Up","event_name":"ppcom_header_signup_clicked"}" class="_pypl-btn_17nkn_882 _pypl-btn--outline-white_17nkn_1059 _pypl-btn--small_17nkn_1055 _pypl-btn--outline-white_17nkn_1059 undefined">Sign Up</a></div></div></div></div><div id="dw-overlay-menu-open" class="_dw-overlay-menu-open_17nkn_1444"></div></header></div><div class="document-body-root"><section id="ProductHero-958" data-building-block="organism" class="product-hero-organism"><div class="product-hero theme-new-money" style="position:relative"><div style="background-position:center"></div><div class="container"><div class="row"><div class="col-md-8 col-sm-12 product-hero__container"><div><h1 class="pypl-heading product-hero__headline h2">BUYER PROTECTION ENSURES YOU GET WHAT YOU PAY FOR.</h1><p class="product-hero__paragraph">When something goes wrong with your eligible transactions, PayPal Buyer Protection has you covered. Get a full refund if an eligible order isn’t significantly as described, or doesn’t arrive at your doorstep.</p><a href="https://www.paypal.com/welcome/signup" target="_self" alt="Sign Up Now" class="pypl-btn mpp-btn product-hero__cta" data-pa-click="PrdctHero-PrmryCTA-Sign Up Now" role="button">Sign Up Now</a><p class="product-hero__hatch-text pp-sans-small-regular"><a href="https://www.paypal.com/sg/webapps/mpp/online-shopping" data-pa-click="HeroHatchText|Shop with Confidence">Shop with Confidence</a></p></div></div></div></div></div></section><section class="steps theme-background-color-dark" id="theme-background-color-dark" data-building-block="organism"><div class="container"><div class="row"><div class="col-md-10 center-block text-xs-center"></div></div><div class="row"><div class="col-md-10 center-block text-xs-center"></div></div><div class="steps__container row"><div class="col-md-4 col-sm-12 steps__step steps__step-0"><span class="steps__circle"><strong>1</strong></span><p class="steps__text pp-sans-small-regular">Find your favourite store</p></div><div class="col-md-4 col-sm-12 steps__step steps__step-1"><span class="steps__circle"><strong>2</strong></span><p class="steps__text pp-sans-small-regular">Look for PayPal</p></div><div class="col-md-4 col-sm-12 steps__step steps__step-2"><span class="steps__circle"><strong>3</strong></span><p class="steps__text pp-sans-small-regular">Pay more securely with just an email address and password</p></div></div></div></section><section id="SimplePanelsStacked-697" class="panels theme-background-color-white" data-building-block="organism"><div class="container"><div class="row text-xs-center panels__header"><div class="col-xs-12"></div></div><div class="panels__container"><div class="row"><div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 panels__panel"><div class="no-image-panel"><div class="no-image-panel__top"><h3 class="pypl-heading no-image-panel__headline pp-sans-small-regular h4">Pay it safe.</h3></div><div class="no-image-panel__bottom"></div></div></div><div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 panels__panel"><div class="no-image-panel"><div class="no-image-panel__top"><h3 class="pypl-heading no-image-panel__headline pp-sans-small-regular h4">Custom made.</h3></div><div class="no-image-panel__bottom"></div></div></div><div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 panels__panel"><div class="no-image-panel"><div class="no-image-panel__top"><h3 class="pypl-heading no-image-panel__headline pp-sans-small-regular h4">A simple checklist.</h3><p class="no-image-panel__hatch-text"><a href="https://www.paypal.com/legalhub/buyer-protection" data-pa-click="Buyer Protection | Terms and Limitations">Terms and limitations apply</a>.</p></div><div class="no-image-panel__bottom"></div></div></div></div></div></div></section><section class="video-thumbnail" id="VideoThumbnail-803" data-building-block="organism"><div class="container"><div class="row"><div class="col-xs-12 col-md-6 video-thumbnail__container text-md-left text-xs-center"><h2 class="pypl-heading video-thumbnail__headline">“If the accessories I buy gets lost or damaged, PayPal’s got me covered.” – Matt, Vicious Cycles Singapore</h2></div><div class="col-xs-12 col-md-6 video-thumbnail__container video-thumbnail__device-image text-xs-center"></div></div></div></section><section id="SimplePanelsStacked-878" class="panels theme-background-color-light" data-building-block="organism"><div class="container"><div class="row text-xs-center panels__header"><div class="col-xs-12"><h2 class="pypl-heading panels__headline">We’ve got your back.</h2><h3 class="pypl-heading panels__subheadline h4">Protecting you from checkout to delivery.</h3></div></div><div class="panels__container"><div class="row"><div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 panels__panel"><div class="icon-panel"><div class="icon-panel__top"><h3 class="pypl-heading icon-panel__headline pp-sans-small-regular h4">Refunds for incorrect orders</h3><p class="icon-panel__paragraph">If an order doesn’t arrive or match the seller’s description, we’ll reimburse the full cost for eligible purchases. </p></div><div class="icon-panel__bottom"></div></div></div><div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 panels__panel"><div class="icon-panel"><div class="icon-panel__top"><h3 class="pypl-heading icon-panel__headline pp-sans-small-regular h4">$0 liability</h3><p class="icon-panel__paragraph">If you’re charged for something you didn't purchase, <a href="https://www.paypal.com/sg/cshelp/article/how-do-i-report-an-unauthorized-transaction-or-account-activity-pcc116" data-pa-click="PanelIcon-Col2|tell us">tell us</a>. We’ll secure your account and investigate.</p></div><div class="icon-panel__bottom"></div></div></div><div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 panels__panel"><div class="icon-panel"><div class="icon-panel__top"><h3 class="pypl-heading icon-panel__headline pp-sans-small-regular h4">Resolution support</h3><p class="icon-panel__paragraph">If you have <a href="https://www.paypal.com/sg/disputes/" data-pa-click="PanelIcon-Col3|problems with a purchase">problems with a purchase</a> or you’re concerned about suspicious activity, identity theft or phishing, <a href="https://www.paypal.com/sg/webapps/mpp/phishing" data-pa-click="PanelIcon-Col3|report your suspicions">report your suspicions</a>. </p></div><div class="icon-panel__bottom"></div></div></div></div></div></div></section><section id="Statement-643" class="statement text-xs-center theme-background-color-blue" data-building-block="organism"><div class="container"><div class="row"><div class="col-md-10 col-md-offset-1"><h2 class="pypl-heading statement__headline">“With PayPal Buyer Protection, I can confidently purchase my dream wedding gown online without running into the risk of becoming a bridezilla.”</h2><p class="statement__paragraph pp-sans-big-light">Felicia Ong</p></div></div></div></section><section class="pullout theme-background-color-white" id="CTA" data-building-block="organism"><div class="container"><div class="row"><div class="col-xs-12 col-lg-10 center-block text-xs-center"><h2 class="pypl-heading pullout__headline">A safer choice at checkout.</h2><p class="pullout__paragraph pp-sans-big-light">Shop with confidence at your favourite store, and millions world wide.</p><a href="https://www.paypal.com/sg/webapps/mpp/online-shopping" target="_self" class="pypl-btn mpp-btn pullout__btn pullout__btn--center pypl-btn--blue" data-pa-click="Pullout-Prmrycta-ClsngCTA-PrmryCTA-Shop the Deals" role="button">Shop the Deals</a></div></div></div></section><section id="helpful-links" class="panels theme-background-color-white" data-building-block="organism"><div class="container"><div class="row text-xs-center panels__header"><div class="col-xs-12"><h2 class="pypl-heading panels__headline">Helpful Links</h2></div></div><div class="panels__container"><div class="row"><div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 panels__panel"><div class="link-panel"><ul class="link-panel__list"><li class="link-panel__link"><a href="https://www.paypal.com/sg/webapps/helpcenter/helphub/home/" target="_self" data-pa-click="MltPnlStk0-Link0-Resolve a problem with a purchase">Resolve a problem with a purchase</a></li><li class="link-panel__link"><a href="https://www.paypal.com/sg/webapps/mpp/security/antiphishing-ppphishingreport" target="_self" data-pa-click="MltPnlStk0-Link1-Report email fraud or phishing">Report email fraud or phishing</a></li></ul></div></div><div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 panels__panel"><div class="link-panel"><ul class="link-panel__list"><li class="link-panel__link"><a href="https://www.paypal.com/sg/cshelp/article/how-do-i-report-an-unauthorized-transaction-or-account-activity-pcc116" target="_self" data-pa-click="MltPnlStk1-Link0-Report someone has accessed your account">Report someone has accessed your account</a></li><li class="link-panel__link"><a href="https://www.paypal.com/sg/webapps/mpp/paypal-safety-and-security?locale.x=en_SG" target="_self" data-pa-click="MltPnlStk1-Link1-Protection for sellers">Protection for sellers</a></li></ul></div></div><div class="col-lg-4 col-md-4 col-sm-12 col-xs-12 panels__panel"><div class="link-panel"><ul class="link-panel__list"><li class="link-panel__link"><a href="https://www.paypal.com/disputes/" target="_blank" data-pa-click="MltPnlStk2-Link0-Visit Resolution Centre">Visit Resolution Centre</a></li></ul></div></div></div></div></div></section></div><div id="globalnav-footer-wrapper" class="global-footer--wrapper glnv-regular glnv-default-font glnv-regular-grid glnv-white" 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