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Privacy Policy - Agile CRM

<!DOCTYPE html> <html lang="en"> <head> <title>Privacy Policy - Agile CRM</title> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta charset="utf-8"> <meta name="description" content="Privacy policy details the terms and conditions of how we handle your data."> <!-- <meta name="keywords" content="online CRM, small business crm, ecommerce crm, SaaS CRM, marketing automation, social suite, marketing and sales software, sales and marketing software"> --> <link rel="canonical" href="https://www.agilecrm.com/privacy-policy"/> <!-- =================================== --> <!-- START OF NAVIGATION MENU --> <!-- Include HTML and other tags on all pages --> <!-- Include title on all pages --> <!-- Add Styles and JavaScript --> <!-- Loading CSS --> <link rel="stylesheet" type="text/css" href="/css/bootstrap.min.css"> <link rel="stylesheet" type="text/css" href="/css/agile-style.css"> <link rel="stylesheet" type="text/css" href="/css/agile-css-framework.css"> <link rel="stylesheet" type="text/css" href="/css/font-awesome.min.css"> <link rel="stylesheet" type="text/css" href="/css/animate.css"> <link rel="stylesheet" type="text/css" href="/css/banner.css"> <link rel="stylesheet" type="text/css" href="/css/scroll.css"> <link rel="stylesheet" type="text/css" href="/css/footer.css"> <link rel="stylesheet" type="text/css" href="/css/pricing.css"> <!-- End of Loading CSS --> <style> h1 { margin-bottom: 10px !important; } .img-alternate p { margin-top: 10px!important; } .head { color: #403e3e !important; font-size: 36px !important; font-weight: 600 !important; line-height: 45px!important; margin-bottom: 5px!important; margin-top: 20px; } .disnone { margin: 10px auto; display: inline-block!important; } .nav-tabs1 > li.active > a{ color: #009BFF!important; font-weight: 500; font-size: 20px; cursor: default; background-color: #fbfbfb!important; border: 1px solid transparent!important; border-bottom-color: transparent; } .nav-tabs1 > li a { height: auto; padding: 15px!important; color: #333333 !important; font-size: 20px; border: 1px solid #F0F0F0; line-height: 20px; background: #f5f4f4!important; width: 162px; } @media (min-width: 769px) { #form-email { width: 20em!important; } } @media (max-width: 769px) { .disnone { margin: 10px auto; display: none!important; } } .img-360-degree-contact-view, .analytics, .auto-dialer, .calendar, .canned-responses, .documents, .events, .groups, .integrations, .lead-prospector, .lead-scoring, .push-notifications, .recommendations-01, .reporting, .reports, .service-level-agreements, .ticket-labeling, .timline, .web-engagement, .exit-intent, .workflows { max-width: 100%; background-size: 100%; background-image: url('/img/icons.png'); } .img-360-degree-contact-view { background-position: 0 0%; background-size: 100%; } .analytics { background-position: 0 5%; background-size: 100%; } .auto-dialer { background-position: 0 10%; background-size: 100%; } .calendar { background-position: 0 15%; background-size: 100%; } .canned-responses { background-position: 0 20%; background-size: 100%; } .documents { background-position: 0 25%; background-size: 100%; } .events { background-position: 0 30%; background-size: 100%; } .groups { background-position: 0 35%; background-size: 100%; } .integrations { background-position: 0 40%; background-size: 100%; } .lead-prospector { background-position: 0 45%; background-size: 100%; } .lead-scoring { background-position: 0 50%; background-size: 100%; } .push-notifications { background-position: 0 55%; background-size: 100%; } .recommendations-01 { background-position: 0 60%; background-size: 100%; } .reporting { background-position: 0 65%; background-size: 100%; } .reports { background-position: 0 70%; background-size: 100%; } .service-level-agreements { background-position: 0 75%; background-size: 100%; } .ticket-labeling { background-position: 0 80%; background-size: 100%; } .timline { background-position: 0 85%; background-size: 100%; } .web-engagement { background-position: 0 90%; background-size: 100%; } .exit-intent { background-position: 0 95%; background-size: 100%; } .workflows { background-position: 0 100%; background-size: 100%; } .b2c, .base-suit, .business, .cio, .engadget, .entrepreneur, .fidelity-bank, .gigaom, .hire-bridge, .huffington, .indeed, .johns-hopekins, .next-web, .people-per-hour, .tech-crunch, .tnw, .uco, .appointment, .canned-responses, .contact-management, .deals, .email-campaigns, .email-tracking, .feedback, .gamification, .helpdesk, .knowledge-base, .landing-page, .marketing-automation, .mobile-marketing, .project-management, .smart-views, .social-suite, .telephony, .ticketing, .fb, .ga, .rc, .twilio, .twitter, .wp, .es-crm, .aus-flag, .uk-flag, .us-flag { max-width: 100%; background-size: 100%; background-image: url('/img/home-sprite.png'); } .b2c { background-position: 0 0%; background-size: 100%; } .base-suit { background-position: 0 3.213095%; background-size: 100%; } .business { background-position: 0 6.42619%; background-size: 100%; } .cio { background-position: 0 9.639285%; background-size: 100%; } .engadget { background-position: 0 12.85238%; background-size: 100%; } .entrepreneur { background-position: 0 16.065474%; background-size: 100%; } .fidelity-bank { background-position: 0 19.278569%; background-size: 100%; } .gigaom { background-position: 0 22.491664%; background-size: 100%; } .hire-bridge { background-position: 0 25.704759%; background-size: 100%; } .huffington { background-position: 0 28.917854%; background-size: 100%; } .indeed { background-position: 0 32.130949%; background-size: 100%; } .johns-hopekins { background-position: 0 35.344044%; background-size: 100%; } .next-web { background-position: 0 38.557139%; background-size: 100%; } .people-per-hour { background-position: 0 41.770233%; background-size: 100%; } .tech-crunch { background-position: 0 44.983328%; background-size: 100%; } .tnw { background-position: 0 48.196423%; background-size: 100%; } .uco { background-position: 0 51.409518%; background-size: 100%; } .appointment { background-position: 0 53.935947%; background-size: 301.666667%; } .canned-responses { background-position: 0 55.851541%; background-size: 301.666667%; } .contact-management { background-position: 0 57.767136%; background-size: 301.666667%; } .deals { background-position: 0 59.68273%; background-size: 301.666667%; } .email-campaigns { background-position: 0 61.598324%; background-size: 301.666667%; } .email-tracking { background-position: 0 63.513918%; background-size: 301.666667%; } .feedback { background-position: 0 65.429512%; background-size: 301.666667%; } .gamification { background-position: 0 67.345106%; background-size: 301.666667%; } .helpdesk { background-position: 0 69.2607%; background-size: 301.666667%; } .knowledge-base { background-position: 0 71.176295%; background-size: 301.666667%; } .landing-page { background-position: 0 73.091889%; background-size: 301.666667%; } .marketing-automation { background-position: 0 75.007483%; background-size: 301.666667%; } .mobile-marketing { background-position: 0 76.923077%; background-size: 301.666667%; } .project-management { background-position: 0 78.838671%; background-size: 301.666667%; } .smart-views { background-position: 0 80.754265%; background-size: 301.666667%; } .social-suite { background-position: 0 82.669859%; background-size: 301.666667%; } .telephony { background-position: 0 84.585453%; background-size: 301.666667%; } .ticketing { background-position: 0 86.501048%; background-size: 301.666667%; } .fb { background-position: 0 88.416642%; background-size: 301.666667%; } .ga { background-position: 0 90.332236%; background-size: 301.666667%; } .rc { background-position: 0 92.24783%; background-size: 301.666667%; } .twilio { background-position: 0 94.163424%; background-size: 301.666667%; } .twitter { background-position: 0 96.079018%; background-size: 301.666667%; } .wp { background-position: 0 97.994612%; background-size: 301.666667%; } .es-crm { background-position: 0 98.66982%; background-size: 1005.555556%; } .aus-flag { background-position: 0 99.115044%; background-size: 1131.25%; } .uk-flag { background-position: 0 99.557522%; background-size: 1131.25%; } .us-flag { background-position: 0 100%; background-size: 1131.25%; } .input-group { display: block; } .block-cta { border-top: 0; padding: 3em 0 3em; background: #1f2022; background-image: linear-gradient(to right, #111112 0%,#111112 50%,#3e4145 100%); width: 100%; color: #fff; text-shadow: 0 1px 2px rgba(0,0,0,0.2); position: relative; z-index: 0; } .form-register .form-control { height: 45px; padding: 13px 20px 13px 18px; } .subscribe-form .form-control { height: 53px; font-size: 15px; color: #9f9f9f; border: 1px solid #00a1ed; box-shadow: none; padding: 6px 18px; border: 1px solid #d0d8de!important; } .subscribe-form .input-group-btn>.btn { height: 53px; margin-left: 0px; padding: 6px 20px; background-color: #25d687!important; font-size: 16px; color: #fff; font-weight: 500; box-shadow: none; transition: all 0.8s ease; } .inputwid { border-radius: 4px 0px 0px 4px!important; width:72% !important; display:inline !important} @media all and (min-width: 320px) and (max-width: 360px) { .inputwid {width:47% !important;} } @media all and (min-width: 361px) and (max-width: 640px) { .inputwid {width:58% !important;} } @media (max-width: 1024px) { .subscribe-form .form-control {font-size: 13px; text-align: center; } .input-group .form-control, .input-group .form-control:first-child {display: block!important; border-radius: 4px 4px 0px 0px;} .input-group-btn:last-child>.btn { border-radius: 0px 0px 4px 4px; } .subscribe-form .input-group-btn>.btn { width: 100%; } } .nav>li { display: inline-block; } .form-email-group .btn-default { color: #333 !important; background-color: #fff !important; border-color: #ccc !important; } .form-email-group .btn-default:hover { color: #333!important; background-color: #F0F0F0 !important; border-color: #adadad;!important; } .form-email-group .btn { font-size: 12px!important; } .nav-main .nav > li > a { padding: 10px 11px 8px 11px; color: #403E3E !important;line-height: 20px;font-size: 12px; } .topnav { padding: 5px 7px 0px 13px; color: #b2b2b2 !important;line-height: 14px;font-size: 11px; } .topnav>li>a {padding: 12px 12px 12px 13px; color: #b2b2b2 !important;line-height: 20px;font-size: 11px;cursor: pointer; } .topnav>li>a:hover { color: #0aa1ec !important; } .topnav>li>a.call { padding: 12px 13px 12px 13px; color: #b2b2b2 !important; line-height: 47px; font-size: 11px; display: none; } .topnav>li>a:hover.call { color: #0aa1ec !important;} .navbar-right .nav>li>a { color: #403E3E !important; padding: 17px 16px 15px 16px ; font-size: 12px; font-weight: bold; cursor: pointer; } .navbar-right .nav>li>a:hover { color: #0AA1EC; } .nav-main .nav > li > a { padding: 13px 12px 15px 12px ; font-size: 12px; font-weight: 300; color:#403E3E !important; cursor: pointer; } .nav-main .nav > li > a:hover { padding: 13px 12px 15px 12px; font-size: 12px; font-weight: 300; color: #0AA1EC !important; } .nav-main li a.Navigation-button { background-color: #409CE3; color: #fff !important; border-radius: 4px; display: inline-block; font-size: 13px !important; padding: 9px 18px 5px 18px !important; cursor: pointer; outline: none; margin-top: 1px;} .nav-main li a.Navigation-button:hover { background-color: #188cc2!important; color: #fff !important; transition: all .3s ease-in; } li a.Navigation-button1 { background-color: #409CE3; border: 1px solid #409CE3; border-radius: 4px; color: #FFF !important; display: inline-block; font-size: 13px !important; padding: 8px 14px 7px 14px !important; cursor: pointer; outline:none; text-decoration:none; } li a.Navigation-button1:hover { color: #FFF !important; background-color: #188cc2; transition: all .3s ease-in; } .topnavheadernew { background: #fff; margin: 0px ; padding: 0px; border-bottom: 0px solid #F3F3F3; } .topnavheadernew1 { background: #fff; margin: 0px ; padding: 0px; border-bottom: 1px solid #F3F3F3; } .dropdown-menu {border: 0px solid #EBEBEB; background-color:#fff!important; box-shadow: 0 20px 50px rgba(33,40,53,.15); min-width: auto; padding: 0px 24px 16px 24px; } .dropdown-menu li a { font-weight: 500; padding: 3px 16px 3px 0!important; } .dropdown-menu li a:hover { background-color: #fff!important; color: #175dc6!important; } .dropdown-menu.columns-2 { min-width: 660px; } .multi-column-dropdown li a { display: block; clear: both; line-height: 1.428571429; color: #333; white-space: normal; font-size: 14px; } .multi-column-dropdown { list-style: none; } .navbar-default .crmlogo { color: #0AA1EC; font-size: 21px; margin-right: 60px !important; background:url(/img/agilecrmlogo.svg) no-repeat 0 10px;text-indent: -9999px; width: 147px; background-size: 147px; } .form-email-group .btn { font-weight: bold ; } #signup {display:none; } #signup1 {display:none; } .fixheader-container1 { max-width: 1050px; } .headerunderline { box-shadow: 0px 1px 3px 0px rgba(130,134,138,0.2); padding: 8px 0px; background: #f9f8f9; position: fixed; width: 100%; z-index: 1000; top: 0; } .navbar-default .navbar-brand { color: #0AA1EC; font-size: 21px; } .form-control { height: 40px; } label { padding-bottom: 4px; font-weight:400; color: #8f8f8f; } fieldset { padding: 5px 0px; } .nav-tabs1 > li.active:after { margin: 0px 3px; border-top: 1px solid #F0F0F0; border-bottom:1px solid #fff; border-left: 1px solid #F0F0F0; border-right: 1px solid #F0F0F0; color:#009BFF; font-weight:500; background: #fff } .nav-tabs1 > li { margin: 0px; border: 1px solid transparent; color:#009BFF; font-weight:500; background: #fff } .nav-tabs1 > li.active { margin: 0px; border-top: 1px solid #F0F0F0; border-bottom:1px solid #fff; border-left: 1px solid #F0F0F0; border-right: 1px solid #F0F0F0; color:#009BFF; font-weight:500; background: #fff } .nav-tabs1 { border-bottom: 0px solid #ddd; padding-bottom: 0px; text-align: center; } .nav-tabs1 > li.active > a, .nav-tabs1 > li.active > a:hover { color:#009BFF!important; font-weight:500; font-size:20px; cursor: default; background-color: #ffffff; border: 1px solid transparent!important; border-bottom-color: transparent; } .nav-tabs1 > li a { height: auto; padding: 15px!important; color: ##333333 !important; font-size:20px; border: 1px solid #F0F0F0; line-height:20px; background: #FAFAFA; width: 162px; } .nav>li>a:focus, .nav>li>a:hover { text-decoration: none; background-color: transparent; } small.sma{ font-size: 12px; } .menumob { display:none} .ors { padding: 12px 2px; } .feapad { padding: 20px 35px!important;} .feapad1 { padding: 0px 40px!important;} .subscribe-form1 { width: 600px; margin: 10px auto 0 auto; padding: 40px 40px 0px 40px; background: url(https://www.agilecrm.com/img/free-sign.svg) right 7px no-repeat; background-size: 22%; } .img-responsive1 { max-width:100%} .headshd {visibility: visible; animation-delay: 0s; animation-name: fadeInDown; } .watchbtn {padding: 13px 30px 11px 30px!important; margin-right: 7px!important;} .getsart {padding: 13px 30px 11px 30px!important; margin-left: 7px!important;} .numbrs {color: rgb(153, 153, 153); font-size:40px; text-align:center} .toptr { margin-top:0px; margin-bottom:5px; font-size: 20px; line-height: 1.2;} .toprtxt {margin-bottom:15px; line-height: 1.5;} .testxt { font-size:16px;line-height:27px; margin-bottom:30px} .seenon { margin:10px; display:inline-block} .blogimg {display: inline-block; padding:30px 0px 30px 0px} .blogbox {border: 1px solid #e9eff2; background:#fff; overflow: scroll; overflow-x: auto;padding:10px 20px 20px 20px; height:400px} @media (max-width: 1024px) { .nav>li { display: block!important; } .nav-tabs1 > li a { height: auto; padding: 12px 5px 8px 5px !important; color: ##333333 !important; font-size: 16px!important; border: 1px solid #F0F0F0; line-height: 18px; background: #FAFAFA; } #demo {display:none; } #signup {display:none;} #signup1 {display:none;} .menumob { display:block} .mobno {display:none;} .navbar { padding-top: 10px!important; } .carousel-indicators { display: none; } } @media (min-width: 768px) { .apps-products-menu {transform: translateX(-50%); } @media (max-width: 768px) { .dropdown-menu.columns-2 { min-width: auto; } .hero-video-container { width: 95%; } .img-responsive1 { max-width:44%} .subscribe-form1 { width: 320px; margin: 35px auto 0 auto; padding: 0px!important; background: url(https://www.agilecrm.com/img/free-sign.svg) 212px 48px no-repeat; background-size: 11%; } .feapad { padding: 0px 25px!important;} .feapad1 { padding: 0px!important;} .tab-content { padding:40px 0px 0px 0px; width: 100%; } .ors { padding: 12px 2px; display:block; } .nav-tabs1 > li a { width: auto!important; } } .carousel-indicators { left: 31%!important; } .dropdownb {color: #403e3e !important; font-size: 14px!important; font-weight: 600!important; border-bottom: 1px solid #d6d6d6;padding-bottom: 2px; padding-left: 0px; margin:5px 5px 5px 0px; } .youtube-player { position: relative; padding-bottom: 56.23%; /* Use 75% for 4:3 videos */ height: 0; overflow: hidden; max-width: 100%; background: #000; margin: 5px; } .youtube-player iframe { position: absolute; top: 0; left: 0; width: 100%; height: 100%; z-index: 100; background: transparent; } .youtube-player img { bottom: 0; display: block; left: 0; margin: auto; max-width: 100%; width: 100%; position: absolute; right: 0; top: 0; border: none; height: auto; cursor: pointer; -webkit-transition: .4s all; -moz-transition: .4s all; transition: .4s all; } .youtube-player img:hover { -webkit-filter: brightness(75%); } .youtube-player .play { height: 72px; width: 72px; left: 50%; top: 50%; margin-left: -36px; margin-top: -36px; position: absolute; background: url("//i.imgur.com/TxzC70f.png") no-repeat; cursor: pointer; } .navbar-fixed-top .navbar-collapse { max-height: 100%; } .headbottom { margin-bottom: 46px; display: inline-table; } </style> <!-- Google Tag Manager --> <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-MSGJPW4');</script> <!-- End Google Tag Manager --> </head> <!-- End of Header --> <body> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-MSGJPW4" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <div class="headbottom" > <div class=" navbar navbar-default navbar-fixed-top wow fadeInDown headshd nav-main"> <div class="container"> <div class="navbar-header"> <button type="button" class="navbar-toggle" data-toggle="collapse" data-target="#nav-collapse"> <span class="sr-only txtcahe">CRM Software</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <a class="navbar-brand crmlogo" href="/" >Agile CRM</a> </div> <div id="nav-collapse" class="collapse navbar-collapse"> <ul class="nav navbar-nav navbar-left tab-center " style="0 padding-left:50px"> <li class="dropdown"> <a href="/sales" id="dropdownMenu1" data-trigger="hover" > SALES &nbsp;<i class="fa fa-angle-down mobno" aria-hidden="true"></i> </a> <ul class="dropdown-menu multi-column columns-2 " id="dropdownMenu1"> <div class="row "> <div class="col-md-4 col-md-6 col-md-12 mobno"> <ul class="multi-column-dropdown"> <li style="padding-left: 0px; "><a href="/sales" class="dropdownb">Sales Essentials</a></li> <li><a href="/360-degree-contact-view">360掳 Contact View</a></li> <li><a href="/contact-management-software">Contact Management</a></li> <li><a href="/calendar">Calendar</a></li> <li><a href="/documents-crm">Documents</a></li> <li><a href="/deals">Deals</a> </li> <li><a href="/inbox-sales-crm">Inbox CRM</a> </li> <li><a href="/mobile-crm">Mobile CRM</a> </li> <li><a href="/plugins">Integrations</a> </li> <li style="padding-left: 0px; " class="dropdownb">Collaboration</li> <li><a href="/team-chat">Team Chat</a></li> <li><a href="/email-client-software">Email Client Software</a></li> </ul> </div> <div class="col-md-4 col-md-6 col-md-12 mobno"> <ul class="multi-column-dropdown"> <li style="padding-left: 0px; "><a href="/sales-enablement-software" class="dropdownb">Sales Enablement</a></li> <li><a href="/lead-scoring">Lead Scoring</a> </li> <li><a href="/appointment-scheduling-software">Appointment Scheduling</a></li> <li><a href="/gamification">Gamification</a></li> <li><a href="/project-management">Project Management</a></li> <li><a href="/lead-prospector">Lead Prospector</a></li> <li><a href="/crm-reporting">CRM Reporting</a></li> <li><a href="/edocs-and-proposals">eDocs & Proposals</a></li> <li><a href="/document-signing-software">Document Signing Software</a></li> <li><a href="/email-finder">Email Finder</a></li> </ul> </div> <div class="col-md-4 col-md-6 col-md-12 mobno"> <ul class="multi-column-dropdown"> <li style="padding-left: 0px; 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+61 28599 0729</a></li> <!--<li><a href="#" style=" font-size:11px"><img src="/icons/web-call.svg" width="18" alt=""/>&nbsp; Web Call</a></li>--> </ul> </li> <ul class="nav navbar-nav navbar-right"> <li><a href="https://my.agilecrm.com/enter-domain?to=login" id="login-dashboard" class="login-dashboard">LOGIN</a></li> <li><a data-toggle="modal" data-target="#exampleModal" class="Navigation-button">GET STARTED</a></li> </ul> </ul> </div> </div> <div style="border-bottom: 1px solid #e8eaeb; box-shadow: 0 0 9px rgba(0,0,0,.1)!important;" class="mobno" id="signup1" ></div> </div> </div> <!-- =================================== --> <!-- END OF NAVIGATION MENU --> <div class="text-center page-title"> <h1> Privacy Policy</h1> </div> <!-- Start of Section --> <div class = "container m-t-xxl"> <div class=" page-title m-b-xl"> <h2>Agile CRM</h2> </div> <p>Effective up to 24th May, 2018</p> <h3 >Our Customer Information</h3> <p class="text-light">Agile CRM Inc. ("Agile CRM" or "AgileCRM" or AgileCRM.com) is keen on data security as we are well aware that our users (you) care about how the personal information is used. Hosted on high performing Google & Amazon clouds, we assure you that all our customer information is held confidential. We never sell our customer list or our customer information. All the customer information collected such as name, email address, phone number, website, social media handles, mailing address, billing information or any other information related to third party integrations is collected for the sole purpose of providing best services to our customers and to update them of the improvements to our product and services.</p> <br> <p class="text-light">We will send product updates, special offers or promotional notices via mail, email or voice broadcast, from time to time, to our customers and prospects who have expressed interest and requested such information. The customer/ prospect can always opt out from receiving such offers/ notifications by following the opt out link on the specific communication or by contacting Agile CRM directly.</p> </div> <!-- End of Section --> <!-- Start of Section --> <div class="container m-t"> <h3 >Our Customer Lead Information</h3> <p class="text-light">Our customer lead information is tantamount to our customer information for us. All data with relation to leads generated by our customers or any other information collected automatically by our customers is held in strict confidence. We never reach out to them nor do we share customer lead information to any third party.</p> </div> <!-- End of Section --> <!-- Start of Section --> <div class="container m-t "> <h3>Our Integration Partner Information</h3> <p class="text-light">Agile CRM has ever increasing integrations with third party softwares and services. We promise high data security on all the information shared by our integration partners. We collect information for integration purposes, commission checks and for tax compliance.</p> <p class="text-light">App's use of information received, and App's transfer of information to any other app, from Google APIs will adhere to Google's Limited Use Requirements</p> </div> <div class = "container "> <div class=" page-title m-b-xl"> <h2>Google Apps Sync</h2> </div> <p><span style="font-weight: 400;">This privacy policy describes the ways in which Agile CRM collects and uses the information you provide in your Google Apps account via the Agile CRM "Google Apps Sync" integration. Additionally, it also describes the options made available to you regarding the same and the ways in which to access and update this information.</span></p> <h3><span style="font-weight: 400;">Collection and Use</span></h3> <p><span style="font-weight: 400;">We collect the following information from your Google Apps account:</span></p> <ul class="text-light" style="padding-left: 20px !important; list-style: disc!important;"> <li class="listpoints"><span style="font-weight: 400;">Contacts' names</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' email</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' telephones</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' organization</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' postal address</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' birthday</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' gender</span></li> <li class="listpoints"><span style="font-weight: 400;">Contact&rsquo;s calendar entries</span></li> <li class="listpoints"><span style="font-weight: 400;">Contact&rsquo;s Contacts</span></li> <li class="listpoints"><span style="font-weight: 400;">Contact&rsquo;s files on Google Drive</span></li> <li class="listpoints"><span style="font-weight: 400;">Contact&rsquo;s profile on Google+</span></li> </ul><br> <p><span style="font-weight: 400;">We add/import the chosen personal information to your Agile CRM account from your Google Apps account:</span></p> <ul class="text-light" style="padding-left: 20px !important; list-style: disc!important;"> <li class="listpoints"><span style="font-weight: 400;">Contacts' names</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' email</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' telephones</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' organization</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' postal address</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' birthday</span></li> <li class="listpoints"><span style="font-weight: 400;">Contacts' gender</span></li> <li class="listpoints"><span style="font-weight: 400;">User鈥檚 calendar entries</span></li> <li class="listpoints"><span style="font-weight: 400;">User鈥檚 Contacts</span></li> <li class="listpoints"><span style="font-weight: 400;">User鈥檚 Documents on Google Drive</span></li> <li class="listpoints"><span style="font-weight: 400;">User鈥檚 Contact鈥檚 profile on Google+</span></li> <li class="listpoints"><span style="font-weight: 400;">User鈥檚 Mails from Gmail</span></li> </ul> <h3><span style="font-weight: 400;">We normally use this information to</span></h3> <ul class="text-light" style="padding-left: 20px !important; list-style: disc!important;"> <li class="listpoints"><span style="font-weight: 400;">Populate your Google Apps data in your Agile CRM contact management tool. Synchronize Google contacts into Agile CRM and gives permissions to user to create new, update information as well as synchronize the contact back to Google contacts.</span></li> <li class="listpoints"><span style="font-weight: 400;">Populate your Agile CRM customer data in your Google Apps account</span></li> <li class="listpoints"><span style="font-weight: 400;">Create bookings from Agile CRM calendar for the synchronised contacts. Retrieve Google calendar events into Agile CRM calendar and authorize users to update, edit or create new calendar entries as well synchronize back with Google calendar.</span></li> <li class="listpoints"><span style="font-weight: 400;">Keep your Google Contacts in sync with your Agile CRM customers and vice versa</span></li> <li class="listpoints"><span style="font-weight: 400;">Send booking confirmation emails, booking cancellation emails, booking update emails or booking reminder emails to the contacts imported from Google Contacts - only to those who have consented to receive such emails. Additionally synchronize Gmail emails into Agile CRM and allow users to send emails using Gmail credentials through the Agile CRM application.</span></li> <li class="listpoints"><span style="font-weight: 400;">Read the Google Drive Documents stored on the user鈥檚 Google Drive account and display in Agile CRM Documents as a reference.</span></li> <li class="listpoints"><span style="font-weight: 400;">To fetch first and last names of Agile CRM user鈥檚 contacts from Google+ and display within Agile CRM contacts and based on the match, create post feed and read followers from Google+ to display as a widget under Agile CRM contacts/companies.</span></li> </ul><br> <p><span style="font-weight: 400;">We will only use this information for the specific reason for which you wanted to provide it to us.</span></p> <h3><span style="font-weight: 400;">Disclosure to Third Parties</span></h3> <p><span style="font-weight: 400;">We do not share or sell your personal information to third parties.</span></p> <p><span style="font-weight: 500;">We disclose information only in the following cases:</span></p> <ul class="text-light" style="padding-left: 20px !important; list-style: disc!important;"><li class="listpoints"><span style="font-weight: 400;">as required by law, such as to comply with a subpoena or a similar legal process</span></li> <li class="listpoints"><span style="font-weight: 400;">when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, to investigate fraud, or to respond to a government request</span></li> <li class="listpoints"><span style="font-weight: 400;">if we are involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice through our app of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information</span></li> <li class="listpoints"><span style="font-weight: 400;">to any other third party with your prior consent to do so.</span></li> </ul> <h3><span style="font-weight: 400;">Security</span></h3> <p><span style="font-weight: 400;">The security of your Google Contacts' and Google Apps personal information is important to us. We take commercially reasonable measures and follow generally accepted standards to protect the information you provide us, both during transmission and once we receive it. For example, the information you provide is transmitted via encryption using technologies such as secure socket layer technology (SSL).</span></p> <p><span style="font-weight: 400;">No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your information.</span></p> <h3><span style="font-weight: 400;">Accessing Your Information</span></h3> <p><span style="font-weight: 400;">To review, correct, or update your customers' information, you can use the Agile CRM tool or you can update this information directly from Google Apps. If you have chosen to synchronise your customer and contact data 2-way then the data will be updated both in Agile CRM and Google Contacts no matter where you make the changes to. You may also decide to have just one-way synchronisation which limits the syncing process to only one medium - either Agile CRM or Google Contacts.</span></p> <p><span style="font-weight: 400;">We will retain the synced/imported information for as long as your account is active or as needed to provide you with our services.</span></p> <p><span style="font-weight: 400;">If you wish to close your account or request that we no longer use your Google Contacts or Google Apps information you can either uninstall the Google Contacts App in the "Integrations" sections of our application, or if you want to delete all customer data that was imported to Agile CRM simply delete your account in coordination with out support department.</span></p> <h3><span style="font-weight: 400;">Privacy Statement Updates</span></h3> <p><span style="font-weight: 400;">We may update this privacy statement to reflect changes to our business or this app as it pertains to the information collected from you and our use of it. If the change impacts how we use or handle information collected from you, we will email you and/or your company鈥檚 Google administrator, or post a notice where you first access this app prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. App鈥檚 use of information received from Gmail APIs will adhere to Google's Limited Use Requirements. </span></p> </div> <!-- End of Section --> <!-- =================================== --> <!-- START OF FOOTER --> <!-- ======================================================== --> <!-- Start of Footer Section --> <div class=" m-t-xl p-t-lg p-b-lg agile-foot-desc" style="padding: 40px 0px 60px 0px;" > <div class="container"> <div class="row text-center "> <div class="col-xs-12"><h2 class="" style="padding-bottom:20px; font-size: 30px">Start with FREE account today! </h2> <div class="subscribe-form " style="margin-top:0"> <form name="agile" id="agile" class="form-inline" method="post" action="https://my.agilecrm.com/register" onsubmit="return isValid(this);"> <div class="input-group"> <input type="text" id="form-email" name="email" class="form-control" placeholder="Enter your e-mail here"> <span class="input-group-btn"> <button class="btn btn-secondary" onclick="goog_report_conversion ('https://my.agilecrm.com/register')" type="submit">GET STARTED</button> </span> </div> </form> </div> <div style="padding-top: 10px"><span style="font-weight: bold">FREE for 10 Users.</SPAN> No credit card required. </div> </div> </div> </div></div> </div> <div class="stardust-bg p-t-lg " > <footer class="m-t-s" style=" padding:30px 0 20px 0 "> <div class="container footer-container text-center" > <div class="custom-row"> <div> <a href="/sales"><h6 class="m-b-sm footerhead " style="font-weight:bold">SALES</h6></a> <ul class="text-view"> <li><a href="/contact-management-software">Contact Management</a></li> <li><a href="/deals">Deals</a></li> <li><a href="/crm-telephony">Telephony</a></li> <li><a href="/appointment-scheduling-software">Appointment Scheduling</a> </li> <li><a href="/project-management">Task Management</a></li> <li><a href="/gamification">Gamification</a></li> <li><a href="/mobile-crm">Mobile CRM</a></li> </ul><br> <h6 class="m-b-sm footerhead " style="font-weight:bold">SERVICE </h6> <ul class="text-view"> <li><a href="/helpdesk">HelpDesk</a></li> <li><a href="/ticket-feedback">Feedback</a></li> <li><a href="https://our.agilecrm.com/help"target="_blank">Knowledge Base</a></li> </ul> </div> <div> <a href="/marketing"><h6 class="m-b-sm footerhead " style="font-weight:bold">MARKETING</h6></a> <ul class="text-view"> <li><a href="/marketing-automation-software">Marketing Automation</a></li> <li><a href="/landing-page">Landing Page Builder</a></li> <li><a href="/social-crm">Social CRM</a></li> <li><a href="/email-marketing">Email Marketing</a> </li> <li><a href="/mobile-marketing">Mobile Marketing</a></li> <li><a href="/email-tracking">Email Tracking</a></li> <li><a href="/web-engagement">Web Engagement</a></li> <li><a href="/dynamic-landing-pages">Dynamic Landing Pages</a></li> <li><a href="/exit-intent">Exit Intent</a></li> <li><a href="/send-newsletters">Send Newsletters</a></li> <li><a href="/push-notifications">Push Notifications</a></li> </ul><br> </div> <div> <a href="/solutions"><h6 class="m-b-sm footerhead " style="font-weight:bold">SOLUTIONS</h6></a> <ul class="text-view"> <li><a href="/crm-for-small-business">Small Business CRM</a></li> <li><a href="/ecommerce-crm">eCommerce CRM</a></li> <li><a href="/saas-crm">SaaS CRM</a></li> <li><a href="/call-center-crm">Call Center CRM</a></li> <li><a href="/real-estate-crm">Real Estate CRM</a></li> <li><a href="/sdr-crm">SDR CRM</a></li> <li><a href="/free-crm">Free CRM</a></li> <li><a href="/best-smb-crm">SMB CRM</a></li> <li><a href="/crm-software">CRM Software</a></li> </ul><br> <a href="/support"><h6 class="m-b-sm footerhead " style="font-weight:bold">SUPPORT</h6></a> <ul class="text-view"> <li><a href="/sales-enablement/">Sales Enablement</a></li> <li><a href="/marketing-automation/">Marketing Automation</a></li> <li><a href="/service-automation/">Service Automation</a></li> </ul> </div> <div> <a href="/resources"><h6 class="m-b-sm footerhead " style="font-weight:bold">RESOURCES</h6></a> <ul class="text-view"> <li><a href="/crm/" >CRM Essentials</a></li> <li><a href="/marketing-automation/what-is-marketing-automation-software">Marketing Essentials</a></li> <li><a href="/service-automation/what-is-helpdesk-software">HelpDesk Essentials</a></li> <li><a href="/sales-enablement/" >Agile On-Boarding</a></li> <li><a href="/training-webinars">Training Workshops</a></li> <li><a href="https://www.agilecrm.com/blog/" target="_blank">Blog</a></li> <li><a href="/crm-infographics" >Infographics</a></li> <li><a href="/top-productivity-booster" >Productivity Booster</a></li> <li><a href="/setup-guides">Setup Guides</a></li> <li><a href="/case-studies/">Case Studies</a></li> </ul> </div> <div class="companysec"> <h6 class="m-b-sm footerhead " style="font-weight:bold; 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Cannot contain special characters other than '_' and '-'." /> <span style=" margin-left: -5px;padding: 14px 12px 15px 12px; font-size: 14px;font-weight: 400;line-height: 1; color: #555;text-align: center;background-color: #eee; border: 1px solid #ccc; border-radius: 0px 4px 4px 0px;">.agilecrm.com</span> <span style="font-size:13px; display:block; margin-top:5px; color: #8f8f8f;">This is where you and your users will login to your account</span> </div></div> <div class="form-group"><div class="field"> <input type="text" spellcheck="false" class="form-control" required id="login_name" name="name" placeholder="Your Full Name"/> </div></div> <div class="form-group"><div class="field email"> <input type="email" spellcheck="false" required="" class="form-control email" name="email" maxlength="50" placeholder="Email address"> </div></div> <div class="form-group"><div class="field password"> <input type="password" spellcheck="false" maxlength="20" required="" name="password" class="form-control password" placeholder="Password (min 6 characters)"> <input type="hidden" name="plan_type" id="plan_type" value="" /> <input type="hidden" name="type" value="agile" /> </div></div> <div class="form-group"> <button type="submit" class="form-control btn btn-primary">Get Started</button> </div> </form> </div> </div> </div></div> <!-- <div class="slide-out-div" > <a class="handle tts" href="" ><i class="fa fa-phone" aria-hidden="true"></i>&nbsp;&nbsp;Talk to a Specialist</a> <p>We are eager to help!</p> <p>Schedule a chat with our friendly reps.</p><br /> <a href="https://our.agilecrm.com/calendar/david_s,andy_roberts,nitin_jayan,belinda,arnold,sugunakar_g,raymond_novak" rel="noreferrer" target="_blank" class="sales" >Sales</a> <a href="https://our.agilecrm.com/calendar/jeff,Ashley,Jasonsmith,sid_dane,sharon_francis" rel="noreferrer" target="_blank" class="support" >Tech Support</a> </div>--> <!-- Loading JS and Bootstrap JS --> <script type="text/javascript" src="/js/jquery-2.1.4.min.js"></script> <script type="text/javascript" src="/js/bootstrap.min.js"></script> <!-- End of Loading JS and Bootstrap JS --> <!-- video --> <script type="text/javascript" > function isValidRegistration(form) { var subdomain = $(form).find("#login_subdomain").val(); 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}); $('#play-video').on('click', function(ev){ $("#video, #video1")[0].src += "&autoplay=1"; ev.preventDefault(); }); $('#videoModal, #videoModal1').on('hidden.bs.modal', function () { $('#videoModal1').find(".youtube-player").html(""); try{ $('#video, #video1')[0].contentWindow.postMessage('{"event":"command","func":"' + 'stopVideo' + '","args":""}', '*'); }catch(e){} }); }); $(document).ready(function(){ $('#play-video1').on('click', function(ev){ $("#video1")[0].src += "&autoplay=1"; ev.preventDefault(); }); $('#videoModal1').on('shown.bs.modal', function () { loadLightYoutubeFrame(); $('#videoModal1 > .youtube-player').find(".play").click(); }); }); </script> <!-- sticky header --> <script> $(document).ready(function(e) { $(document).scroll(function() { if ($(this).scrollTop() > 30) { $('#demo').hide(); $('#signup').show(); $('#signup1').show(); } else { $('#demo').show(); $('#signup').hide(); $('#signup1').hide(); } }); }); </script> <!-- End of sticky header --> <script type="text/javascript">// <![CDATA[ $('.carousel').carousel({ pause: true, interval: false });</script> <!-- JS --> <!-- WOW.js for Animate.css --> <script src="/js/wow.min.js"></script> <script> new WOW().init(); 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