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Third-Party Administrator UNIQA | CERN Health Insurance Scheme
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typeof="schema:WebPage" class="page full clearfix"> <span property="schema:name" content="Third-Party Administrator UNIQA " class="hidden"></span> <div class="content"> <div property="schema:text" class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p class="text-align-justify"><span><span><span><span>The Director-General appoints a <strong>Third-Party Administrator</strong> for the day-to-day administration of the CHIS.</span> <span>The current TPA is the insurance company </span><a href="https://www.uniqa.ch/en">UNIQA GlobalCare SA Switzerland</a>, which you should contact for any question or request regarding:</span></span></span></p> <ul> <li class="text-align-justify"><span><span><span>the CERN Health Insurance Scheme in general;</span></span></span></li> <li class="text-align-justify"><span><span><span>your cover and your benefits (including conditions and procedures);</span></span></span></li> <li class="text-align-justify"><span><span><span>your spouse's and children's cover and benefits;</span></span></span></li> <li class="text-align-justify"><span><span><span>your claims and reimbursements (including their processing or calculation);</span></span></span></li> <li class="text-align-justify"><span><span><span>membership cards and insurance certificates;</span></span></span></li> <li class="text-align-justify"><span><span><span>the approved hospitals and health care providers in general;</span></span></span></li> <li class="text-align-justify"><span><span><span>the application of the CHIS Rules (e.g. why is reimbursement not possible, why is a given benefit not available).</span></span></span></li> </ul> <p class="text-align-justify"><span><span><span>For any query, you can: </span></span></span></p> <ul> <li class="text-align-justify"><span><span><span>send an email: <a href="mailto:uniqa@cern.ch">uniqa@cern.ch</a></span></span></span></li> <li class="text-align-justify"><span><span><span>come in person to UNIQA's offices at CERN or in Geneva City.</span></span></span></li> <li class="text-align-justify"><span><span><span>consult your reimbursement statements and insurance coverage information on your personal Member account :</span></span></span><font color="#000120"> <a href="https://www.myuniqa.ch/gateway/myuniqa-ch/index">MyUNIQA.ch</a></font></li> </ul> <p>For any other questions please contact the <a href="https://chis.web.cern.ch/chis-management">CHIS Management</a>.</p> </div> </div> </article> </div> </div> <div class="sidebar-right col-md-3 col-sm-12 col-xs-12"> <div class="region region-right"> <section id="block-chis-uniqa" class="block block-block-content block-block-content1d5f5537-9664-46d7-8a7c-5d36b29eb802 clearfix"> <div class="block-custom-wrapper"> <div class="field field--name-field-visible-title field--type-string field--label-hidden field--item">Opening hours</div> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><img alt="UNIQA" data-entity-type="file" data-entity-uuid="29f7b529-0200-40ba-aafa-bfb55a85d586" src="/sites/default/files/inline-images/logo%20uniqa.jpg" class="align-center" width="473" height="354" loading="lazy"></p> <p><a href="https://maps.cern.ch/mapsearch/mapcernlite.htm?no=63" target="_blank"><strong>CERN<br> +41.22.767.27.30</strong></a></p> <p>Monday to Friday<br> from 9.00 am to 1.00 pm</p> <p><span style="color:null;">And also</span></p> <p>Tuesdays and Thursdays<br> from 2.00 pm to 4.00 pm</p> <p> * * *</p> <p><a href="https://www.uniqa.ch/en/contact-0" target="_blank"><strong>Carouge<br> +41.22.718.63.00</strong></a></p> <p>Avenue de la Praille 26 - CP 1431 – 1227 Carouge</p> <p>Monday to Friday<br> from 8.00 am to 5.00 pm</p> </div> </div> </section> </div> </div> </div> </main> <footer role="contentinfo"> <div class="row cern-footer"> <div class="col-xs-12 col-sm-3 col-md-3 col-lg-3 footer-first-col"> 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