CINXE.COM
Incident Response & Cyber Security Defense Plan Services
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class="heading heading--dark-gradient" style="background-image: url(https://www.netwitness.com/wp-content/uploads/Wellavi-video-titles.png)"> <div class="container"> <div style="padding: 2%;"> <div style="padding-top: 7%;"> <div style="padding-bottom: 7%;"> <div class="row"> <div class="col-12 col-lg-10 col-xl-8"> <h1 class="mb-3 font-secondary page-title">Incident Response & Cyber Security Defense Plan Services</h1> </div> </div> <div class="d-flex flex-wrap align-items-center"> <a href="/en-us/services/rsa-incident-response-practice/immediate-help" class="btn mt-3 mr-4 btn-hollow-white" >Need Help Now</a> </div> </div> </div> </section> <section class="frame" id=""> <div class="container"> <span class="frame__border-left"></span> <div class="imarc-row"> <div class="frame__text"> <a href="#" class="title-anchor"></a> <h3>Be ready to beat today’s sophisticated threats</h3> <p>The Incident Response and Cyber Defense Practice can help ensure you’re ready to identify cyber threats fast 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Our team enables your organization to reduce business risk and improve overall security posture by identifying, mitigating and eradicating threats, advancing risk management programs and fulfilling compliance requirements.</p> <a href="/wp-content/uploads/nw-incident-response-cyberdefense-services.pdf" class="link" target="_blank">Get the details: Read the data sheet</a> </div> <div class="frame__img"> <img src="https://www.netwitness.com/wp-content/uploads/NW-Website-Images-6-1.png" alt="" title="metadata"> </div> </div> <span class="frame__border-right"></span> </div> </section> <section class="offerings"> <div class="container"> <h2>Offerings</h2> <p>Reduce threat impacts and improve business resilience</p> <div class="imarc-row"> <div class="imarc-col"> <div class="offerings__box"> <h3>Incident Discovery</h3> <p>The incident response team uses NetWitness® Packets and NetWitness Endpoint to proactively uncover potentially malicious activity. Deliverables include specific remediation activities for each threat identified.</p> </div> </div> <div class="imarc-col"> <div class="offerings__box"> <h3>Incident Response Jumpstart</h3> <p>Optimize your investments in NetWitness Platform by working hand-in-hand with the incident response team to conduct cyber threat detection and analysis.</p> </div> </div> <div class="imarc-col"> <div class="offerings__box"> <h3>Incident Response Rapid Deploy</h3> <p>To minimize damage from a breach, count on a partner with experience investigating and responding to the most sophisticated cyber attacks, close ties to law enforcement and battle-tested processes and tools, including NetWitness for packet capture and in-depth analysis.</p> </div> </div> <div class="imarc-col"> <div class="offerings__box"> <h3>Incident Response Retainer</h3> <p>Enjoy rapid access to top-tier security analysts from the incident response team who will help reduce the dwell time of attackers and mitigate the impact of an 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forceScript.onload = function() { var initESW = function(gslbBaseURL) { embedded_svc.settings.displayHelpButton = true; //Or false embedded_svc.settings.language = ''; //For example, enter 'en' or 'en-US' embedded_svc.settings.defaultMinimizedText = 'Live chat'; //(Defaults to Chat with an Expert) embedded_svc.settings.disabledMinimizedText = 'Contact us'; //(Defaults to Agent Offline) //embedded_svc.settings.loadingText = ''; //(Defaults to Loading) //embedded_svc.settings.storageDomain = 'yourdomain.com'; //(Sets the domain for your deployment so that visitors can navigate subdomains during a chat session) // Settings for Chat embedded_svc.settings.directToButtonRouting = function(prechatFormData) { // Dynamically changes the button ID based on what the visitor enters in the pre-chat form. // Returns a valid button ID. //Setting up time to route chats based on time of the day. var chat_date = new Date(); var currentHourGMT = chat_date.getUTCHours(); //netwitness, manually set form value for netwitness prechatFormData[9].value = 'Threat Detection and Response'; if(prechatFormData[9].value !== '' && prechatFormData[10].value !== '') { if(prechatFormData[9].value == 'Identity and Access Management' || prechatFormData[9].value == 'Not Sure/Other'){ if((prechatFormData[10].value === 'Americas - English') && (currentHourGMT >= 13 && currentHourGMT <= 23)){ return "5734u000000fxmk"; } else if((prechatFormData[10].value === 'Americas - English') && !(currentHourGMT >= 13 && currentHourGMT <= 23)){ return "5734u000000fxmp"; } else if (prechatFormData[10].value === 'Americas - Spanish/Portuguese'){ return "5734u000000fxmu"; } else if (prechatFormData[10].value === 'Asia/Pacific - English'){ return "5734u000000fxmz"; } else if (prechatFormData[10].value === 'Asia/Pacific - Japanese'){ return "5734u000000fxn4"; } else if(prechatFormData[10].value === 'EMEA – English'){ return "5734u000000fxn9"; } else if(prechatFormData[10].value === 'EMEA – Italian'){ return "5734u000000fxnE"; } else if(prechatFormData[10].value === 'EMEA – French'){ return "5734u000000fxnJ"; } else if(prechatFormData[10].value === 'EMEA – Other'){ return "5734u000000fxmq"; } } if(prechatFormData[9].value == 'Integrated Risk Management'){ if((prechatFormData[10].value === 'Americas - English') && (currentHourGMT >= 13 && currentHourGMT <= 23)){ return "5734u000000fxnO"; } else if((prechatFormData[10].value === 'Americas - English') && !(currentHourGMT >= 13 && currentHourGMT <= 23)){ return "5734u000000fxnT"; } else if (prechatFormData[10].value === 'Americas - Spanish/Portuguese'){ return "5734u000000fxnY"; } else if (prechatFormData[10].value === 'Asia/Pacific - English'){ return "5734u000000fxnd"; } else if (prechatFormData[10].value === 'Asia/Pacific - Japanese'){ return "5734u000000fxni"; } else if(prechatFormData[10].value === 'EMEA – English'){ return "5734u000000fxnn"; } else if(prechatFormData[10].value === 'EMEA – Italian'){ return "5734u000000fxns"; } else if(prechatFormData[10].value === 'EMEA – French'){ return "5734u000000fxnx"; } else if(prechatFormData[10].value === 'EMEA – Other'){ return "5734u000000fxo2"; } } if(prechatFormData[9].value == 'Omnichannel Fraud Prevention'){ if((prechatFormData[10].value === 'Americas - English') && (currentHourGMT >= 13 && currentHourGMT <= 23)){ return "5734u000000fxoq"; } else if((prechatFormData[10].value === 'Americas - English') && !(currentHourGMT >= 13 && currentHourGMT <= 23)){ return "5734u000000fxov"; } else if (prechatFormData[10].value === 'Americas - Spanish/Portuguese'){ return "5734u000000fxp0"; } else if (prechatFormData[10].value === 'Asia/Pacific - English'){ return "5734u000000fxp5"; } else if (prechatFormData[10].value === 'Asia/Pacific - Japanese'){ return "5734u000000fxpA"; } else if(prechatFormData[10].value === 'EMEA – English'){ return "5734u000000fxpF"; } else if(prechatFormData[10].value === 'EMEA – Italian'){ return "5734u000000fxpK"; } else if(prechatFormData[10].value === 'EMEA – French'){ return "5734u000000fxpP"; } else if(prechatFormData[10].value === 'EMEA – Other'){ return "5734u000000fxoh"; } } if(prechatFormData[9].value == 'Threat Detection and Response'){ if((prechatFormData[10].value === 'Americas - English') && (currentHourGMT >= 13 && currentHourGMT <= 23)){ return "5734u000000fxo7"; } else if((prechatFormData[10].value === 'Americas - English') && !(currentHourGMT >= 13 && currentHourGMT <= 23)){ return "5734u000000fxoC"; } else if (prechatFormData[10].value === 'Americas - Spanish/Portuguese'){ return "5734u000000fxoH"; } else if (prechatFormData[10].value === 'Asia/Pacific - English'){ return "5734u000000fxoM"; } else if (prechatFormData[10].value === 'Asia/Pacific - Japanese'){ return "5734u000000fxoR"; } else if(prechatFormData[10].value === 'EMEA – English'){ return "5734u000000fxoW"; } else if(prechatFormData[10].value === 'EMEA – Italian'){ return "5734u000000fxob"; } else if(prechatFormData[10].value === 'EMEA – French'){ return "5734u000000fxog"; } else if(prechatFormData[10].value === 'EMEA – Other'){ return "5734u000000fxol"; } } } }; // Settings for Chat // Dynamically changes the button ID based on what the visitor enters in the pre-chat form. // Returns a valid button ID. //embedded_svc.settings.prepopulatedPrechatFields = {}; //Sets the auto-population of pre-chat form fields //embedded_svc.settings.fallbackRouting = []; //An array of button IDs, user IDs, or userId_buttonId //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us) embedded_svc.settings.enabledFeatures = ['LiveAgent']; embedded_svc.settings.entryFeature = 'LiveAgent'; embedded_svc.init( 'https://rsasecurity.my.salesforce.com', 'https://rsaportal.force.com/sales', gslbBaseURL, '00D70000000IwPy', 'RSA_Sales_BDR_Chat', { baseLiveAgentContentURL: 'https://c.la2-c2-ia4.salesforceliveagent.com/content', deploymentId: '5720g000000fxUH', buttonId: '5730g000000fxlr', baseLiveAgentURL: 'https://d.la2-c2-ia4.salesforceliveagent.com/chat', eswLiveAgentDevName: 'RSA_Sales_BDR_Chat', isOfflineSupportEnabled: true } ); }; if (!window.embedded_svc) { var s = document.createElement('script'); s.setAttribute('src', 'https://rsasecurity--sit.my.salesforce.com/embeddedservice/5.0/esw.min.js'); s.onload = function() { initESW(null); }; document.body.appendChild(s); } else { initESW('https://service.force.com'); } } document.body.appendChild(forceScript); 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