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<!DOCTYPE html> <html lang="en"> <head prefix="og: http://ogp.me/ns#"> <title>Payment System Servicing Fee (PSSF)</title> <style> body { margin: 0; } .elevio-kb-wrapper { -webkit-box-align: center; -ms-flex-align: center; align-items: center; color: #3e4c59; display: -webkit-box; display: -ms-flexbox; display: flex; height: 100vh; -webkit-box-orient: vertical; -webkit-box-direction: normal; -ms-flex-direction: column; flex-direction: column; -webkit-box-pack: center; -ms-flex-pack: center; justify-content: center; } .elevio-kb-loading-spinner { -webkit-animation-name: elevio-kb-spin; animation-name: elevio-kb-spin; -webkit-animation-duration: 800ms; animation-duration: 800ms; -webkit-animation-iteration-count: infinite; animation-iteration-count: infinite; -webkit-animation-timing-function: linear; animation-timing-function: linear; block-size: 1.25rem; fill: #5644d8; inline-size: 1.25rem; padding: 0.25rem; } @-webkit-keyframes elevio-kb-spin { from { -webkit-transform: rotate(0deg); transform: rotate(0deg); } to { -webkit-transform: rotate(360deg); transform: rotate(360deg); } } @keyframes elevio-kb-spin { from { -webkit-transform: rotate(0deg); transform: rotate(0deg); } to { -webkit-transform: rotate(360deg); transform: rotate(360deg); } } </style> <link rel="canonical" href="https://gethelp.wildapricot.com/en/articles/1661-payment-system-servicing-fee-pssf" /> <meta property="og:url" content="https://gethelp.wildapricot.com/en/articles/1661-payment-system-servicing-fee-pssf" /> <meta name="keywords" content="surcharge 20% pssf Payment System Servicing Fee US Canada online payments AffiniPay WildApricot Payments Wild Apricot Payments service fee servicing fee account renewal billing subscription subscription fee annual bi-annual 2 year monthly Payment System Servicing online payment system billing plan renewal date"></meta> <meta name="description" content="WildApricot applies a 20% Payment System Servicing Fee to the subscription price for organizations based in the US and Canada that use an online payment system other than AffiniPay"></meta> <meta property="og:description" content="WildApricot applies a 20% Payment System Servicing Fee to the subscription price for organizations based in the US and Canada that use an online payment system other than AffiniPay"></meta> <script type="application/ld+json">{"mainEntity":[{"@type":"Question","name":"Payment System Servicing Fee (PSSF)","acceptedAnswer":{"@type":"Answer","text":"A Payment System Servicing Fee (PSSF) will apply to WildApricot accounts that use a third party payment system, such as PayPal, Stripe, or Authorize.Net, to process online payments. This fee will be charged starting the day you switch to a third-party payment system to the end of your subscription.\np.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 20.0px 'Helvetica Neue'}The PSSF does not apply to accounts based outside the US or Canada.\nIf the Payment System Servicing Fee applies to your account, when will you be charged?\nThe Payment System Servicing Fee will be applied to your account's billing plan on your subscription renewal date.\nThis servicing fee is not applied if any of the following are true:\nYou have not enabled online payments\nYou are using Personify Payments or AffiniPay as your payment system\nYour organization is based outside the US or Canada\nIf you're using a third-party payment system, such as PayPal, Stripe, or Authorize.Net, you will incur a PSSF charge. This fee will be charged starting the day you switch to a third-party payment system to the end of your subscription. This is true even if you haven't accepted any online payments through your account. If you're not ready to start accepting online payments and want to avoid the PSSF, set your payment system to Manual payments. To do so, navigate to Settings > Payments settings.\nWhy does WildApricot charge this fee?\nSupporting third-party payment systems like PayPal, Stripe, and Authorize.Net, takes resources away from our development and support teams. For this reason, we charge a Payment System Servicing Fee to customers who choose to use a third-party payment system instead of Personify Payments or AffiniPay.\nHow do I avoid paying this fee?\nIf the Payment System Servicing Fee applies to your organization, you can avoid the fee by switching your payment system to Personify Payments or AffiniPay before your next subscription renewal date. Or, set your payment system to Manual payments.\nWhat if I switch to Personify Payments or AffiniPay after I renew?\nIf you start using Personify Payments or AffiniPay as your payment processor after you renew your annual or 2-year subscription, we'll issue you a prorated refund from the day after you switch to the end of your subscription. If you have a monthly subscription plan, the servicing fee will be removed from the next scheduled renewal payment. There will be no PSSF refunds for those on a monthly subscription.\nWhat if I switch to Personify Payments or AffiniPay after I receive my invoice but before my renewal date?\nWe'll issue you a new invoice minus the Payment System Servicing Fee.\nWhat if I switch away from Personify Payments or AffiniPay after I renew?\nIf you are on a monthly subscription plan, we'll start charging the servicing fee when you next renew. \nIf you are on an annual or 2-year plan, we will bill you a prorated servicing fee. \nIf you pay your account fee by credit card, we will charge your credit card immediately. \nIf you pay by invoice, we will send you an invoice for the prorated fee."}}],"@context":"http://schema.org","@type":"FAQPage","name":"Payment System Servicing Fee (PSSF)","headline":"Payment System Servicing Fee (PSSF)","author":{"@type":"Person","name":"Zane Pimiskern","image":"https://www.gravatar.com/avatar/310b151480190f1d0e3a3152c9943808?e=zpimiskern@personifycorp.com&s=300&d=https%3A%2F%2Fui-avatars.com%2Fapi%2F/Zane%2BPimiskern/300/69D59A/FFF/2/0.40"},"copyrightHolder":{"@type":"Organization","name":"Wild Apricot Inc"},"publisher":{"@type":"Organization","name":"Wild Apricot Inc"},"url":"https://gethelp.wildapricot.com/en/articles/1661-payment-system-servicing-fee-pssf","image":null,"mainEntityOfPage":"https://gethelp.wildapricot.com/en/articles/1661-payment-system-servicing-fee-pssf","dateCreated":"2019-01-14","datePublished":"2024-07-22","dateModified":"2024-11-14"}</script> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta name="viewport" content="width=device-width, initial-scale=1" /> <link rel="shortcut icon" type="image/png" href="https://cdn.elev.io/kb/v2/themes/104/91aaf938-e0e1-450e-ac23-3f439c340f7e/assets/favicon.ico" /> <link rel="stylesheet" href="https://cdn.elev.io/kb/v2/themes/104/91aaf938-e0e1-450e-ac23-3f439c340f7e/styles.css" /> <link rel="stylesheet" href="https://cdn.elev.io/kb/v2/deployed/5937fe412bf99/c98980b2-6f73-47fa-9ea5-c053667484ed/styles-snippet.css" />  <script defer type="text/javascript" src="https://cdn.elev.io/kb/v2/themes/104/91aaf938-e0e1-450e-ac23-3f439c340f7e/localisation/en/lang.js" ></script> <script defer type="text/javascript" src="https://cdn.elev.io/kb/v2/deployed/5937fe412bf99/c98980b2-6f73-47fa-9ea5-c053667484ed/localisation/en/lang-snippet.js" ></script> <script type="text/javascript" defer src="https://cdn.elev.io/kb/v2/themes/104/91aaf938-e0e1-450e-ac23-3f439c340f7e/script-ie.js"></script> </head> <body class="logged-out article-page"> <div id="kb-target"> <div class="elevio-kb-wrapper"> <svg class="elevio-kb-loading-spinner" viewBox="0 0 24 24"> <path d="M9.65892 0.230582C11.9867 -0.232441 14.3995 0.00519931 16.5922 0.913451C18.7849 1.8217 20.6591 3.35977 21.9776 5.33316C23.2962 7.30655 24 9.62663 24 12H20C20 10.4178 19.5308 8.87104 18.6518 7.55544C17.7727 6.23985 16.5233 5.21447 15.0615 4.60897C13.5997 4.00347 11.9911 3.84504 10.4393 4.15372C8.88744 4.4624 7.46197 5.22433 6.34315 6.34315C5.22433 7.46197 4.4624 8.88744 4.15372 10.4393C3.84504 11.9911 4.00347 13.5997 4.60897 15.0615C5.21447 16.5233 6.23985 17.7727 7.55544 18.6518C8.87104 19.5308 10.4178 20 12 20V24C9.62663 24 7.30655 23.2962 5.33316 21.9776C3.35977 20.6591 1.8217 18.7849 0.913451 16.5922C0.00519943 14.3995 -0.232441 11.9867 0.230582 9.65892C0.693605 7.33115 1.83649 5.19295 3.51472 3.51472C5.19295 1.83649 7.33115 0.693605 9.65892 0.230582Z" /> </svg> </div> </div> <script> window.companyUid = '5937fe412bf99'; window.companyName = 'Wild Apricot Inc'; window.companyUrl = 'https://www.wildapricot.com/'; window.whitelabelEnabled = false; window.feedbackEnabled = true; window.feedbackEmailFieldHidden = false; window.searchAsYouTypeEnabled = true; window.agentLoginEnabled = false; window.ssoEnabled = false; window.ssoForced = false; window.ssoUrl = ''; window.cname = 'gethelp.wildapricot.com'; window.subdomain = 'wildapricot'; window.languageId = 'en'; window.baseUrl = 'https://gethelp.wildapricot.com'; window.supportedLanguages = JSON.parse('[{"id":"en","englishName":"English","nativeName":"English"}]'); window.initialData = JSON.parse('{"page":{"pageType":"article","articleId":"1661","data":{"article":{"id":"1661","title":"Payment System Servicing Fee (PSSF)","slug":"1661-payment-system-servicing-fee-pssf","summary":"WildApricot applies a 20% Payment System Servicing Fee to the subscription price for organizations based in the US and Canada that use an online payment system other than AffiniPay","body":"\\u003Cp\\u003EA Payment System Servicing Fee (PSSF) will apply to WildApricot accounts that use a third party payment system, such as PayPal, Stripe, or \\u003Ca target=\\"_blank\\" data-stringify-link=\\"http:\\u002F\\u002FAuthorize.net\\" data-sk=\\"tooltip_parent\\" href=\\"http:\\u002F\\u002Fauthorize.net\\u002F\\" rel=\\"noopener noreferrer\\"\\u003EAuthorize.Net\\u003C\\u002Fa\\u003E, to process online payments. This fee will be charged starting the day you switch to a third-party payment system to the end of your subscription.\\u003C\\u002Fp\\u003E\\u003Cstyle type=\\"text\\u002Fcss\\" id=\\"isPasted\\"\\u003Ep.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 20.0px \'Helvetica Neue\'}\\u003C\\u002Fstyle\\u003E\\u003Cblockquote class=\\"elevio-box-info\\"\\u003E\\u003Cp\\u003EThe PSSF does not apply to accounts based outside the US or Canada.\\u003C\\u002Fp\\u003E\\u003C\\u002Fblockquote\\u003E\\u003Ch2\\u003EIf the Payment System Servicing Fee applies to your account, when will you be charged?\\u003C\\u002Fh2\\u003E\\u003Cp\\u003EThe Payment System Servicing Fee will be applied to your account's billing plan on your subscription renewal date.\\u003C\\u002Fp\\u003E\\u003Cp\\u003EThis servicing fee is \\u003Cem\\u003Enot\\u003C\\u002Fem\\u003E applied if any of the following are true:\\u003C\\u002Fp\\u003E\\u003Cul\\u003E\\u003Cli\\u003EYou have not enabled online payments\\u003C\\u002Fli\\u003E\\u003Cli\\u003EYou are using Personify Payments or AffiniPay as your payment system\\u003C\\u002Fli\\u003E\\u003Cli\\u003EYour organization is based outside the US or Canada\\u003C\\u002Fli\\u003E\\u003C\\u002Ful\\u003E\\u003Cblockquote class=\\"elevio-box-info\\"\\u003E\\u003Cp data-block-id=\\"7ac8c284-80d2-4c66-b954-12d8a22887f8\\" data-pm-slice=\\"1 1 []\\" id=\\"isPasted\\"\\u003EIf you're using a third-party payment system, such as PayPal, Stripe, or \\u003Ca target=\\"_blank\\" data-stringify-link=\\"http:\\u002F\\u002FAuthorize.net\\" data-sk=\\"tooltip_parent\\" href=\\"http:\\u002F\\u002Fauthorize.net\\u002F\\" rel=\\"noopener noreferrer\\"\\u003EAuthorize.Net\\u003C\\u002Fa\\u003E, you will incur a PSSF charge. This fee will be charged starting the day you switch to a third-party payment system to the end of your subscription. This is true even if you haven't accepted any online payments through your account. If you're not ready to start accepting online payments and want to avoid the PSSF, set your payment system to \\u003Cstrong\\u003EManual payments\\u003C\\u002Fstrong\\u003E. To do so, navigate to \\u003Cstrong\\u003ESettings\\u003C\\u002Fstrong\\u003E > \\u003Cstrong\\u003EPayments settings\\u003C\\u002Fstrong\\u003E.\\u003C\\u002Fp\\u003E\\u003C\\u002Fblockquote\\u003E\\u003Ch2\\u003EWhy does WildApricot charge this fee?\\u003C\\u002Fh2\\u003E\\u003Cp dir=\\"ltr\\"\\u003ESupporting third-party payment systems like PayPal, Stripe, and Authorize.Net, takes resources away from our development and support teams. For this reason, we charge a Payment System Servicing Fee to customers who choose to use a third-party payment system instead of Personify Payments or AffiniPay.\\u003C\\u002Fp\\u003E\\u003Ch2\\u003EHow do I avoid paying this fee?\\u003C\\u002Fh2\\u003E\\u003Cp\\u003EIf the Payment System Servicing Fee applies to your organization, you can avoid the fee by switching your payment system to Personify Payments or AffiniPay before your next subscription renewal date. Or, set your payment system to \\u003Cstrong\\u003EManual payments\\u003C\\u002Fstrong\\u003E.\\u003C\\u002Fp\\u003E\\u003Ch2\\u003EWhat if I switch to Personify Payments or AffiniPay after I renew?\\u003C\\u002Fh2\\u003E\\u003Cp\\u003EIf you start using Personify Payments or AffiniPay as your payment processor after you renew your annual or 2-year subscription, we'll issue you a prorated refund from the day after you switch to the end of your subscription. If you have a monthly subscription plan, the servicing fee will be removed from the next scheduled renewal payment. There will be no PSSF refunds for those on a monthly subscription.\\u003C\\u002Fp\\u003E\\u003Ch2\\u003EWhat if I switch to Personify Payments or AffiniPay after I receive my invoice but before my renewal date?\\u003C\\u002Fh2\\u003E\\u003Cp\\u003EWe'll issue you a new invoice minus the Payment System Servicing Fee.\\u003C\\u002Fp\\u003E\\u003Ch2\\u003EWhat if I switch away from Personify Payments or AffiniPay after I renew?\\u003C\\u002Fh2\\u003E\\u003Cul\\u003E\\u003Cli\\u003EIf you are on a monthly subscription plan, we'll start charging the servicing fee when you next renew. \\u003C\\u002Fli\\u003E\\u003Cli\\u003EIf you are on an annual or 2-year plan, we will bill you a prorated servicing fee. \\u003C\\u002Fli\\u003E\\u003Cli\\u003EIf you pay your account fee by credit card, we will charge your credit card immediately. \\u003C\\u002Fli\\u003E\\u003Cli\\u003EIf you pay by invoice, we will send you an invoice for the prorated fee.\\u003C\\u002Fli\\u003E\\u003C\\u002Ful\\u003E","bodyText":"A Payment System Servicing Fee (PSSF) will apply to WildApricot accounts that use a third party payment system, such as PayPal, Stripe, or Authorize.Net, to process online payments. This fee will be charged starting the day you switch to a third-party payment system to the end of your subscription.\\np.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 20.0px \'Helvetica Neue\'}The PSSF does not apply to accounts based outside the US or Canada.\\nIf the Payment System Servicing Fee applies to your account, when will you be charged?\\nThe Payment System Servicing Fee will be applied to your account\'s billing plan on your subscription renewal date.\\nThis servicing fee is not applied if any of the following are true:\\nYou have not enabled online payments\\nYou are using Personify Payments or AffiniPay as your payment system\\nYour organization is based outside the US or Canada\\nIf you\'re using a third-party payment system, such as PayPal, Stripe, or Authorize.Net, you will incur a PSSF charge. This fee will be charged starting the day you switch to a third-party payment system to the end of your subscription. This is true even if you haven\'t accepted any online payments through your account. If you\'re not ready to start accepting online payments and want to avoid the PSSF, set your payment system to Manual payments. To do so, navigate to Settings > Payments settings.\\nWhy does WildApricot charge this fee?\\nSupporting third-party payment systems like PayPal, Stripe, and Authorize.Net, takes resources away from our development and support teams. For this reason, we charge a Payment System Servicing Fee to customers who choose to use a third-party payment system instead of Personify Payments or AffiniPay.\\nHow do I avoid paying this fee?\\nIf the Payment System Servicing Fee applies to your organization, you can avoid the fee by switching your payment system to Personify Payments or AffiniPay before your next subscription renewal date. Or, set your payment system to Manual payments.\\nWhat if I switch to Personify Payments or AffiniPay after I renew?\\nIf you start using Personify Payments or AffiniPay as your payment processor after you renew your annual or 2-year subscription, we\'ll issue you a prorated refund from the day after you switch to the end of your subscription. If you have a monthly subscription plan, the servicing fee will be removed from the next scheduled renewal payment. There will be no PSSF refunds for those on a monthly subscription.\\nWhat if I switch to Personify Payments or AffiniPay after I receive my invoice but before my renewal date?\\nWe\'ll issue you a new invoice minus the Payment System Servicing Fee.\\nWhat if I switch away from Personify Payments or AffiniPay after I renew?\\nIf you are on a monthly subscription plan, we\'ll start charging the servicing fee when you next renew. \\nIf you are on an annual or 2-year plan, we will bill you a prorated servicing fee. \\nIf you pay your account fee by credit card, we will charge your credit card immediately. \\nIf you pay by invoice, we will send you an invoice for the prorated fee.","keywords":["surcharge","20%","pssf","Payment System Servicing Fee","US","Canada","online payments","AffiniPay","WildApricot Payments","Wild Apricot Payments","service fee","servicing fee","account renewal","billing","subscription","subscription fee","annual","bi-annual","2 year","monthly","Payment System 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website","lastPublishedAt":1712237117000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2017","title":"FAQs about Policies","slug":"2017-faqs-about-policies","summary":null,"lastPublishedAt":1712237848000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1980","title":"Online payment checkout - Policy URLs","slug":"1980-online-payment-checkout-policy-urls","summary":"Provide the URLs to your organization\'s policies for display in the online payment checkout page","lastPublishedAt":1726662802000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":3}}},{"id":"225","title":"Types of policies","slug":"225-types-of-policies","featuredImageUrl":null,"articles":{"results":[{"id":"1991","title":"Your privacy policy","slug":"1991-your-privacy-policy","summary":"Add a privacy policy to your WildApricot website","lastPublishedAt":1712237902000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1992","title":"Your terms of use","slug":"1992-your-terms-of-use","summary":"How to write and publish terms of use on your website","lastPublishedAt":1712237765000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1993","title":"Your cookie policy","slug":"1993-your-cookie-policy","summary":"How to create and publish organization\'s cookie policy","lastPublishedAt":1712953574000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1994","title":"Your refund policy","slug":"1994-your-refund-policy","summary":"Define and share your organization\'s refund policy","lastPublishedAt":1712238176000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2013","title":"Your electronic communications policy","slug":"2013-your-electronic-communications-policy","summary":"Your organization\'s policy regarding the use of bulk emails and text 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to your WildApricot account","lastPublishedAt":1708450514000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1996","title":"How to add a cookie banner to your website with Termly","slug":"1996-how-to-add-a-cookie-banner-to-your-website-with-termly","summary":"How to add a cookie banner generated by your Termly account to your WildApricot website","lastPublishedAt":1712238500000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":4}}},{"id":"227","title":"Managing consent","slug":"227-managing-consent","featuredImageUrl":null,"articles":{"results":[{"id":"1999","title":"Consent management","slug":"1999-consent-management","summary":"Managing user consent for your organization\'s website 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guide","slug":"119-new-member-guide","summary":null,"lastPublishedAt":1726664338000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":3}}},{"id":"63","title":"Domain name","slug":"63-domain-name","featuredImageUrl":null,"articles":{"results":[{"id":"544","title":"Domain name management","slug":"544-domain-name-management","summary":"How to use the Domain Name Management screen","lastPublishedAt":1724674763000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"545","title":"Custom domain setup ","slug":"545-custom-domain-setup","summary":"How to use your custom domain name in place of your free WildApricot web address","lastPublishedAt":1729254313000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1929","title":"JavaScript whitelist and CSP","slug":"1929-javascript-whitelist-and-csp","summary":"Add trusted domains to your website\'s custom JavaScript whitelist.","lastPublishedAt":1683123123000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2022","title":"End of automatic support for domains using www","slug":"2022-end-of-automatic-support-for-domains-using-www","summary":"Removal of automatic support for www domains\\n","lastPublishedAt":1713272846000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"555","title":"Securing custom domains","slug":"555-securing-custom-domains","summary":"Securing your custom domain","lastPublishedAt":1732027071000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"546","title":"GoDaddy DNS setup","slug":"546-godaddy-dns-setup","summary":"How to configure your DNS records in GoDaddy to use your custom domain with WildApricot","lastPublishedAt":1709843539000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"547","title":"Network Solutions custom domain setup","slug":"547-network-solutions-custom-domain-setup","summary":"Using your Network Solutions custom domain with your WildApricot website","lastPublishedAt":1713376650000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"549","title":"Changing your DNS settings to point to the WildApricot IP address","slug":"549-changing-your-dns-settings-to-point-to-the-wildapricot-ip-address","summary":"How to verify that your custom domain is pointing to the correct IP address","lastPublishedAt":1709833951000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1671","title":"Securing custom domains with Let\'s Encrypt security certificates","slug":"1671-securing-custom-domains-with-let-s-encrypt-security-certificates","summary":null,"lastPublishedAt":1732026877000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":9}}},{"id":"34","title":"Themes","slug":"34-themes","featuredImageUrl":null,"articles":{"results":[{"id":"25","title":"All about themes","slug":"25-all-about-themes","summary":"Website themes determine the overall look of WildApricot sites. ","lastPublishedAt":1715884973000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"392","title":"Blueprint themes","slug":"392-blueprint-themes","summary":null,"lastPublishedAt":1521569909000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"393","title":"Bookshelf themes","slug":"393-bookshelf-themes","summary":"The themes in the Bookshelf theme set are fully responsive and mobile friendly. Like the simpler and more easily customized Whiteboard themes, Bookshelf themes scale down automatically to different screen sizes.","lastPublishedAt":1726665404000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1654","title":"Casefile themes","slug":"1654-casefile-themes","summary":"The Casefile theme ","lastPublishedAt":1723220608000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"394","title":"Clean Lines themes","slug":"394-clean-lines-themes","summary":null,"lastPublishedAt":1533922651000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"395","title":"Dark Impact themes","slug":"395-dark-impact-themes","summary":null,"lastPublishedAt":1726665566000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"397","title":"Homestead themes","slug":"397-homestead-themes","summary":null,"lastPublishedAt":1726665622000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"396","title":"Fiesta themes","slug":"396-fiesta-themes","summary":null,"lastPublishedAt":1726665667000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"398","title":"Kaleidoscope themes","slug":"398-kaleidoscope-themes","summary":null,"lastPublishedAt":1726665709000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"399","title":"Showcase themes","slug":"399-showcase-themes","summary":null,"lastPublishedAt":1726665809000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"400","title":"Skyline themes","slug":"400-skyline-themes","summary":null,"lastPublishedAt":1726665968000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"401","title":"Terra and Firma themes","slug":"401-terra-and-firma-themes","summary":null,"lastPublishedAt":1726666027000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"402","title":"Tinted Tiles and Building Blocks themes","slug":"402-tinted-tiles-and-building-blocks-themes","summary":"From the Colors and styles screen , you can customize the colors, fonts, styles, and backgrounds of various elements that appear throughout your site.","lastPublishedAt":1726666111000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"403","title":"Treehouse themes","slug":"403-treehouse-themes","summary":null,"lastPublishedAt":1726666154000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"404","title":"Whiteboard themes","slug":"404-whiteboard-themes","summary":"Whiteboard themes are simple and easily customized, yet fully responsive. Like the more complex Bookshelf themes, Whiteboard themes are mobile friendly and scale down automatically to different screen sizes.","lastPublishedAt":1726666193000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"405","title":"White Space theme","slug":"405-white-space-theme","summary":null,"lastPublishedAt":1726666230000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":16}}},{"id":"35","title":"Site pages","slug":"35-site-pages","featuredImageUrl":null,"articles":{"results":[{"id":"170","title":"Site pages ","slug":"170-site-pages","summary":"From the Site pages screen, you can add, customize, and delete pages appearing on your WildApricot website","lastPublishedAt":1726666747000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"188","title":"System pages\\n","slug":"188-system-pages","summary":"System pages are pages that are automatically displayed by WildApricot or by the gadgets that appear on your website pages","lastPublishedAt":1726666926000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"189","title":"Page access and visibility","slug":"189-page-access-and-visibility","summary":null,"lastPublishedAt":1726667092000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1726","title":"Designing site pages","slug":"1726-designing-site-pages","summary":"The first step in designing a site page is to choose a page template. The page derives its overall layout from the template, and inherits any gadgets that appear on the template.","lastPublishedAt":1690987185000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"185","title":"Page templates","slug":"185-page-templates","summary":null,"lastPublishedAt":1726667430000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"183","title":"Page settings","slug":"183-page-settings","summary":null,"lastPublishedAt":1690987206000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"26","title":"Master layouts","slug":"26-master-layouts","summary":"Master layouts are important building blocks in the construction of your Wild Apricot site. Each website theme contains multiple master layouts, which define the basic layout of pages, and contain some of the graphical elements common to the theme.","lastPublishedAt":1544189782000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"186","title":"Page layouts\\n","slug":"186-page-layouts","summary":"You can use layouts to divide a page or page template into sections and subsections. Layouts allow you to create complex site pages consisting of multiple rows and columns. Layouts divide content areas into cells where you drag and drop gadgets.","lastPublishedAt":1587665819000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"190","title":"Starting page for members","slug":"190-starting-page-for-members","summary":null,"lastPublishedAt":1690987532000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"184","title":"Reordering and grouping menu pages\\n","slug":"184-reordering-and-grouping-menu-pages","summary":"You can change the order of pages on your Wild Apricot site menu, and group Wild Apricot site pages under one another to form multi-level menus.","lastPublishedAt":1726667651000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"192","title":"Custom page URLs","slug":"192-custom-page-urls","summary":null,"lastPublishedAt":1726667703000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"194","title":"Redirecting a page","slug":"194-redirecting-a-page","summary":null,"lastPublishedAt":1726667752000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"195","title":"Restoring deleted pages and page templates","slug":"195-restoring-deleted-pages-and-page-templates","summary":"You can view and restore deleted site pages and pages templates. When you delete a page or page template, it is moved to the trash. From the trash, you can preview the deleted page or template, and restore it or empty the trash.","lastPublishedAt":1690987480000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"554","title":"Page headers and footers","slug":"554-page-headers-and-footers","summary":null,"lastPublishedAt":1697730307000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":14}}},{"id":"37","title":"Gadgets","slug":"37-gadgets","featuredImageUrl":null,"articles":{"results":[{"id":"187","title":"All about gadgets","slug":"187-all-about-gadgets","summary":"A gadget is an element on a web page that displays content. The content can be custom content such as text or a picture, or dynamic content such as a membership registration form, a blog, or a list of upcoming events.","lastPublishedAt":1726670049000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"171","title":"Blog gadget\\n","slug":"171-blog-gadget","summary":"Using the blog gadget, you can add a blog to your Wild Apricot site to provide timely updates and information to your membership.","lastPublishedAt":1726670245000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"426","title":"Breadcrumbs gadget","slug":"426-breadcrumbs-gadget","summary":null,"lastPublishedAt":1544541829000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1573","title":"Cart gadget","slug":"1573-cart-gadget","summary":null,"lastPublishedAt":1726670314000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"407","title":"Content gadget","slug":"407-content-gadget","summary":"Use content gadgets to add your own custom content to your website pages","lastPublishedAt":1726670374000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1569","title":"Catalog gadget","slug":"1569-catalog-gadget","summary":null,"lastPublishedAt":1726670452000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"408","title":"Custom HTML gadget","slug":"408-custom-html-gadget","summary":"Use the custom HTML gadget to insert custom HTML or JavaScript code into a website page or template","lastPublishedAt":1708465368000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"410","title":"Donation form gadget","slug":"410-donation-form-gadget","summary":"So that visitors to your site can donate to your organization, you can add a donation form that integrates with your payment system and contact database.","lastPublishedAt":1726670560000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"411","title":"Donation goal gadget","slug":"411-donation-goal-gadget","summary":"To track your fundraising efforts, you can add a donation goal to a page on your site. The donation goal gadget displays a progress bar that measures progress towards your financial goal.","lastPublishedAt":1544541898000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"414","title":"Discussion forum gadget \\n","slug":"414-discussion-forum-gadget","summary":"You can add a discussion forum gadget to a page on your Wild Apricot site so that members can post messages and reply to other messages. Adding a forum page provides your members a place to congregate, collaborate, and discuss ideas.","lastPublishedAt":1726670807000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"412","title":"Event calendar gadget","slug":"412-event-calendar-gadget","summary":"So that visitors to your site can see your events and register for them, you can add an event calendar gadget to a page on your website – and restrict access to the page by membership level, member groups, or to administrators only. You can set up multiple event calendars, each displaying a different set of events (e.g. training vs. social events).","lastPublishedAt":1726671217000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"431","title":"Facebook comments gadget","slug":"431-facebook-comments-gadget","summary":null,"lastPublishedAt":1506018902000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"430","title":"Facebook page gadget","slug":"430-facebook-page-gadget","summary":null,"lastPublishedAt":1710423899000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"517","title":"Featured member gadget","slug":"517-featured-member-gadget","summary":"Using this gadget, you can display information about a specific member or a specified number of members, drawn randomly from a saved search or from selected membership levels. For example, you might want to highlight your sponsors or partners, display your board of directors, or shine the spotlight on your volunteers or latest new members.","lastPublishedAt":1726671335000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"415","title":"Forum summary gadget","slug":"415-forum-summary-gadget","summary":"If you have multiple discussion forums, you can use the forum summary gadget to display a summary of the activity in your discussion forums.","lastPublishedAt":1726671436000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"416","title":"Forum updates gadget","slug":"416-forum-updates-gadget","summary":"You can display a list of the most recent forum updates by adding a forum updates gadget to a page or page template on your Wild Apricot site.","lastPublishedAt":1726671509000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"421","title":"Google map gadget","slug":"421-google-map-gadget","summary":"Beginning with the 6.15 release of Wild Apricot, we will be discontinuing the Google map gadget because of changes at Google\'s end that prevent it from working with custom domains and limit the number of free requests. Existing site pages with Google map gadgets will continue to function as before, but the gadget will not be available to add to any page. In its place, you can directly embed a Google map by copying and pasting embed code obtained from Google. ","lastPublishedAt":1547214147000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"409","title":"Headline gadget","slug":"409-headline-gadget","summary":"Headline gadgets are specialized content gadgets used to display titles and headings for other gadgets or page sections.","lastPublishedAt":1544541787000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"417","title":"Login button gadget","slug":"417-login-button-gadget","summary":"The Login button gadget provides users with a link to sign in","lastPublishedAt":1701208292000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"418","title":"Login form gadget","slug":"418-login-form-gadget","summary":null,"lastPublishedAt":1730832416000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"390","title":"Member directory gadget\\n","slug":"390-member-directory-gadget","summary":"Using this gadget, you can add a member directory to a page on your WildApricot site","lastPublishedAt":1726671970000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"419","title":"Membership application gadget","slug":"419-membership-application-gadget","summary":"With the membership application gadget, you can seamlessly integrate a membership application form into your WildApricot website","lastPublishedAt":1730833846000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"424","title":"Menu gadget","slug":"424-menu-gadget","summary":"Using a menu gadget, you can add a menu to provide links to site pages. For some website themes, both horizontal and vertical menu gadgets are available. For other themes, whether the menu is horizontal or vertical is determined by the theme.","lastPublishedAt":1601556583000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"427","title":"Navigation links gadget","slug":"427-navigation-links-gadget","summary":"The navigation links gadget displays text links to selected site pages. Navigation links to important or frequently accessed pages are often included on a page footer.","lastPublishedAt":1544541843000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"422","title":"Photo album gadget","slug":"422-photo-album-gadget","summary":"Using this gadget, you can add a photo album to a page on your Wild Apricot, so that visitors to your site can view a gallery of photos.","lastPublishedAt":1726672266000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1729","title":"Photo gallery gadget","slug":"1729-photo-gallery-gadget","summary":"Using this gadget, you can display images from multiple photo albums, or a single folder, in a scrollable gallery. ","lastPublishedAt":1592402474000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"406","title":"Recent blog posts gadget","slug":"406-recent-blog-posts-gadget","summary":null,"lastPublishedAt":1544541875000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"425","title":"Secondary menu gadget","slug":"425-secondary-menu-gadget","summary":null,"lastPublishedAt":1730986733000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"432","title":"Sharing buttons gadget","slug":"432-sharing-buttons-gadget","summary":null,"lastPublishedAt":1551100719000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"428","title":"Sitemap gadget","slug":"428-sitemap-gadget","summary":"The sitemap gadget displays text links to all pages within your site\'s menu. The links are arranged vertically and formatted as bullets. Submenu options will appear indented below their parent options.","lastPublishedAt":1554141184000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"429","title":"Site search gadget","slug":"429-site-search-gadget","summary":null,"lastPublishedAt":1726672392000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"423","title":"Slideshow gadget","slug":"423-slideshow-gadget","summary":"Using the slideshow gadget, you can add an animated slideshow to your Wild Apricot site, displaying one image after another from a collection of images.","lastPublishedAt":1726672491000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"433","title":"Social profile gadget","slug":"433-social-profile-gadget","summary":null,"lastPublishedAt":1551100711000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"420","title":"Email subscription form gadget","slug":"420-email-subscription-form-gadget","summary":"Using the subscription form gadget, visitors to your website can sign up to receive newsletters, updates, or other manual email blasts","lastPublishedAt":1726672618000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"413","title":"Upcoming events gadget","slug":"413-upcoming-events-gadget","summary":"Using the upcoming events gadget, you add a clickable list of upcoming events, with each event linking to a detailed description of the event.","lastPublishedAt":1624366683000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1739","title":"Photo album summary gadget","slug":"1739-photo-album-summary-gadget","summary":"Using the photo album summary gadget, you can display a collection of photo albums with thumbnail previews for each album.","lastPublishedAt":1602788090000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":36}}},{"id":"47","title":"Apps & Integrations","slug":"47-apps-integrations","featuredImageUrl":null,"articles":{"results":[{"id":"1597","title":"Integrations 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Zapier","lastPublishedAt":1726680620000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1962","title":"Integrating with A2Z Events through Zapier","slug":"1962-integrating-with-a2z-events-through-zapier","summary":"Streamline event management with A2Z Events + WildApricot in Zapier","lastPublishedAt":1724330255000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1653","title":"Using Make with WildApricot","slug":"1653-using-make-with-wildapricot","summary":"Use Make with WildApricot for automated workflows","lastPublishedAt":1726681424000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"199","title":"Integrating WildApricot with WordPress","slug":"199-integrating-wildapricot-with-wordpress","summary":"Integrate your WordPress site and WildApricot account with these steps","lastPublishedAt":1730831309000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"200","title":"Single sign-on service (SSO)","slug":"200-single-sign-on-service-sso","summary":"Single sign-on (SSO)","lastPublishedAt":1729274568000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1670","title":"Webhooks","slug":"1670-webhooks","summary":"Using webhooks, you can notify an external service when selected changes occur in your WildApricot database","lastPublishedAt":1697474013000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1949","title":"Getting the widget code","slug":"1949-getting-the-widget-code","summary":"Locate and copy the code for your widget so you can embed it in another website","lastPublishedAt":1681935041000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"222","title":"Using widgets ","slug":"222-using-widgets","summary":null,"lastPublishedAt":1726682153000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"181","title":"Blog widget","slug":"181-blog-widget","summary":"With a blog widget, you can embed a WildApricot blog on another website.","lastPublishedAt":1681937970000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"483","title":"Contact profile widget","slug":"483-contact-profile-widget","summary":"With a contact profile widget, you can allow members to update their WildApricot member profile from another website.","lastPublishedAt":1681936393000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"482","title":"Donation widget","slug":"482-donation-widget","summary":"With a donation widget, you can embed a WildApricot donation form on another website.","lastPublishedAt":1681936105000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"481","title":"Event details widget","slug":"481-event-details-widget","summary":"Use an Event details widget to embed info and links for your event on another website","lastPublishedAt":1683927628000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"480","title":"Event list widget","slug":"480-event-list-widget","summary":"Using a widget, you can embed a WildApricot event calendar on another website","lastPublishedAt":1691595569000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"479","title":"Forum widget","slug":"479-forum-widget","summary":"A widget – aka plugin – is a chunk of Wild Apricot functionality that you can embed – or integrate – into another website. Using a widget, you can embed a Wild Apricot forum on another website.","lastPublishedAt":1726682381000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"478","title":"Forum summary widget","slug":"478-forum-summary-widget","summary":"A widget – aka plugin – is a chunk of Wild Apricot functionality that you can embed – or integrate – into another website. Using a widget, you can embed a Wild Apricot forum summary on another website. ","lastPublishedAt":1726682419000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"476","title":"Member directory widget","slug":"476-member-directory-widget","summary":"A widget – aka plugin – is a chunk of Wild Apricot functionality that you can embed – or integrate – into another website. Using a widget, you can embed a Wild Apricot member directory on another website. ","lastPublishedAt":1726682461000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"477","title":"Membership application widget","slug":"477-membership-application-widget","summary":"With a widget, you can embed your WildApricot membership application form on another website","lastPublishedAt":1697467418000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"475","title":"Subscription form widget","slug":"475-subscription-form-widget","summary":"A widget – aka plugin – is a chunk of Wild Apricot functionality that you can embed – or integrate – into another website. Using a widget, you can embed an email subscription form on another website. ","lastPublishedAt":1726682510000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"441","title":"Changing the widget width\\n","slug":"441-changing-the-widget-width","summary":"When using widgets to display information from your Wild Apricot database on another site, you may want to change the default size of the iframe containing the widget. This code changes the width of all widgets. ","lastPublishedAt":1580912446000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"474","title":"Adding a WildApricot login box to another site","slug":"474-adding-a-wildapricot-login-box-to-another-site","summary":"Embed the WildApricot login box on another site","lastPublishedAt":1681845085000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1620","title":"Adding a Facebook pixel","slug":"1620-adding-a-facebook-pixel","summary":"Adding a Facebook pixel allows you to track the behavior of visitors on your site – which pages they visit, which forms they complete – then transmit that information to Facebook, where you can show them ads based on their behavior.","lastPublishedAt":1726682610000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1624","title":"Changing a Facebook page preview image","slug":"1624-changing-a-facebook-page-preview-image","summary":"When you post a link on Facebook to a page on your Wild Apricot, Facebook will automatically generate a preview image for your page. If you don\'t like the image Facebook chooses, you can specify your own.","lastPublishedAt":1726682655000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":25}}},{"id":"36","title":"Website feature details","slug":"36-website-feature-details","featuredImageUrl":null,"articles":{"results":[{"id":"1567","title":"Member contact form","slug":"1567-member-contact-form","summary":null,"lastPublishedAt":1726682976000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1978","title":"Creating a privacy policy","slug":"1978-creating-a-privacy-policy","summary":"How to create an effective privacy policy for your organization\'s website","lastPublishedAt":1705006518000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1580","title":"Making your WildApricot site GDPR-compliant","slug":"1580-making-your-wildapricot-site-gdpr-compliant","summary":"General Data Protection Regulation (GDPR) information","lastPublishedAt":1726683122000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"45","title":"Designing mobile-friendly sites\\n","slug":"45-designing-mobile-friendly-sites","summary":"Here are some design considerations you should keep in mind to improve the responsiveness of your Wild Apricot site on mobile devices.","lastPublishedAt":1726683190000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"191","title":"Making menu items not clickable","slug":"191-making-menu-items-not-clickable","summary":"Clicking on the top level within a multi-level menu will open the corresponding page. But maybe you don\'t want clicking the top level menu item to go anywhere. Instead, you just want the parent page to act as a way to group to the child pages under it. Here, we will provide a way for making any menu item do nothing when clicked (i.e. the link goes nowhere).","lastPublishedAt":1726683251000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"193","title":"Defining meta-tags","slug":"193-defining-meta-tags","summary":"Meta-tags are HTML elements used to provide information about a page, redirect a page, and load scripts or styles. Meta-tags includes the keywords used to describe your site to search engines. The keyword meta-tag is one of the factors (though not an important one) in optimizing your site\'s search engine rankings. \\nYou can assign global meta-tags to be applied to all pages on your Wild Apricot site, and override the global meta-tags for individual pages.","lastPublishedAt":1726683320000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"515","title":"Search engine optimization","slug":"515-search-engine-optimization","summary":"Search engine optimization (SEO) is the process of improving the position of your website in search engine rankings. The Wild Apricot platform has been designed to be search engine friendly so that content of your site will easily be read and indexed by search engine crawlers, whatever account plan you use. Even so, there are a number of things you can do to optimize your site\'s rankings.","lastPublishedAt":1655297917000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"516","title":"Website page and page template version history","slug":"516-website-page-and-page-template-version-history","summary":"You can view the previous versions of any website page or page template and restore previous versions","lastPublishedAt":1696621310000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"178","title":"Website traffic encryption","slug":"178-website-traffic-encryption","summary":null,"lastPublishedAt":1709761402000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"221","title":"Tracking website traffic","slug":"221-tracking-website-traffic","summary":"There are several third-party services that allow you to track and analyze traffic to your Wild Apricot site, including Google Analytics. Using Google Analytics, you can track the number of page views, unique visitors, and average visit duration, among many other metrics.","lastPublishedAt":1707764682000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1931","title":"Tracking website traffic using Google Analytics 4","slug":"1931-tracking-website-traffic-using-google-analytics-4","summary":"Using Google Analytics 4 with your WildApricot site","lastPublishedAt":1726683437000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1925","title":"Transitioning all sites to traffic encryption (HTTPS)","slug":"1925-transitioning-all-sites-to-traffic-encryption-https","summary":null,"lastPublishedAt":1701113741000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"196","title":"Concurrent or simultaneous editing","slug":"196-concurrent-or-simultaneous-editing","summary":null,"lastPublishedAt":1501253058000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1924","title":"Improving account security","slug":"1924-improving-account-security","summary":"Login page and gadget security","lastPublishedAt":1726683551000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":14}}},{"id":"38","title":"Adding your own content","slug":"38-adding-your-own-content","featuredImageUrl":null,"articles":{"results":[{"id":"172","title":"Using the site pages content editor","slug":"172-using-the-site-pages-content-editor","summary":null,"lastPublishedAt":1708360537000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"202","title":"Adding and formatting text","slug":"202-adding-and-formatting-text","summary":"Formatting text ","lastPublishedAt":1705442740000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"203","title":"Pasting content from other sources","slug":"203-pasting-content-from-other-sources","summary":null,"lastPublishedAt":1707764733000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"207","title":"Adding ArtText","slug":"207-adding-arttext","summary":null,"lastPublishedAt":1726683721000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"204","title":"Using Font Awesome iconic fonts","slug":"204-using-font-awesome-iconic-fonts","summary":"Many of Wild Apricot\'s website themes include the Font Awesome iconic font, which you can use to add icons to content gadgets. You can change the color and size of the icons as you would any other text.","lastPublishedAt":1726684146000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"205","title":"Adding Google fonts","slug":"205-adding-google-fonts","summary":"Using theme overrides, you can add fonts from Google to the content editor. The Google fonts are web-open font format (WOFF) fonts. The additional fonts will not be available from the Colors and styles screen.","lastPublishedAt":1608744448000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1641","title":"Adding your own fonts","slug":"1641-adding-your-own-fonts","summary":"Using theme overrides, you can add fonts from to the content editor. The additional fonts will not be available from the Colors and styles screen.","lastPublishedAt":1726684381000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"208","title":"Inserting images","slug":"208-inserting-images","summary":"Insert images to enhance your website\'s appearance","lastPublishedAt":1726684767000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"209","title":"Inserting anchor links","slug":"209-inserting-anchor-links","summary":"How to insert anchor links","lastPublishedAt":1723563483000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1725","title":"Adding a button","slug":"1725-adding-a-button","summary":"You can add a button to a site page so that visitors can click the button to jump to another page on your site, jump to a specific section within the same page or a section within another page on your site, jump to another site, or send an email.","lastPublishedAt":1726684903000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1427","title":"Adding an expandable Read more link","slug":"1427-adding-an-expandable-read-more-link","summary":null,"lastPublishedAt":1525804739000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"210","title":"Inserting links to files","slug":"210-inserting-links-to-files","summary":null,"lastPublishedAt":1726685296000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"211","title":"Inserting a table on a website page","slug":"211-inserting-a-table-on-a-website-page","summary":"How to insert a table into a website page or event description","lastPublishedAt":1726686231000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"519","title":"Inserting ruling lines","slug":"519-inserting-ruling-lines","summary":"You can insert a horizontal ruling line – aka divider, dividing line, or rule – into a site page, page template, or event description.","lastPublishedAt":1601556994000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"176","title":"Embedding content from 3rd party sites","slug":"176-embedding-content-from-3rd-party-sites","summary":"To incorporate features in your site that Wild Apricot does not currently support, you can embed code from third-party sites.","lastPublishedAt":1545058487000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"220","title":"Inserting custom forms","slug":"220-inserting-custom-forms","summary":"If you want to add a form to perform a different function, such as collecting input or feedback, you can insert a custom form using code provided by third-party sites such as Google, Wufoo, or SurveyMonkey.","lastPublishedAt":1726686986000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"215","title":"Embedding external photo galleries","slug":"215-embedding-external-photo-galleries","summary":"If you want to display photos stored on dedicated photo-sharing sites such as Instagram, Photobucket or Flickr, you can add custom HTML code to embed an external photo gallery in a page on your Wild Apricot site. ","lastPublishedAt":1580912229000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"518","title":"Adding a Nivo Slider animated slideshow","slug":"518-adding-a-nivo-slider-animated-slideshow","summary":"You can add an animated slideshow using Nivo Slider jQuery plugin. You can also add an animated slideshow using Wild Apricot\'s slideshow gadget.","lastPublishedAt":1726750082000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"216","title":"Adding video clips","slug":"216-adding-video-clips","summary":"Wild Apricot allows you to embed video clips from sites like YouTube, Vimeo, Veoh, or Flickr on your Wild Apricot pages. You can also embed videos stored on your Wild Apricot site.","lastPublishedAt":1666708393000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1570","title":"Online store ","slug":"1570-online-store","summary":"You can set up an online store on your Wild Apricot site to sell merchandise or services. Only full account administrators can set up and manage an online store.","lastPublishedAt":1726750994000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1638","title":"Do I need to charge taxes in my online store?","slug":"1638-do-i-need-to-charge-taxes-in-my-online-store","summary":"Whether you are a business or a non-profit organization, you need to understand the tax requirements in your area if you are selling merchandise through your Wild Apricot online store. Once you determine which jurisdictions require you to collect tax, you can configure your tax settings in Wild Apricot appropriately.","lastPublishedAt":1551107196000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"219","title":"Adding 3rd party stores","slug":"219-adding-3rd-party-stores","summary":"Wild Apricot offers its own online store, with transactions recorded in your Wild Apricot database and viewable from your Finances module. You can, however, add a 3rd party store to your Wild Apricot site from providers such as Ecwid or Shopify.","lastPublishedAt":1726751219000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1582","title":"Polls, elections, and surveys","slug":"1582-polls-elections-and-surveys","summary":"You can set up polls to hold elections and survey your membership. Your polls and surveys can be shared with your members by inserting links in emails or on your website, or by enabling the automatic poll announcement email option.","lastPublishedAt":1728059990000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"218","title":"Embedding audio","slug":"218-embedding-audio","summary":null,"lastPublishedAt":1726751473000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1565","title":"Creating a Contact Us or feedback page","slug":"1565-creating-a-contact-us-or-feedback-page","summary":"Wild Apricot currently does not provide a built-in feedback form to use as the basis for a Contact Us page. You can embed a form from third parties such as Wufoo or you can use a workaround that combines the email member form with a fictitious contact named Contact Us. This workaround is described here.","lastPublishedAt":1726751685000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1657","title":"Adding a Google map","slug":"1657-adding-a-google-map","summary":"You can embed an interactive Google map into a page or page template on your Wild Apricot site. You could, for example, indicate the location of your organization on your Contact Us page.","lastPublishedAt":1726751919000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1793","title":"Spell checking","slug":"1793-spell-checking","summary":null,"lastPublishedAt":1605189010000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":27}}},{"id":"39","title":"Customizing your site","slug":"39-customizing-your-site","featuredImageUrl":null,"articles":{"results":[{"id":"912","title":"Site customization options","slug":"912-site-customization-options","summary":null,"lastPublishedAt":1589223992000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"29","title":"Customizing colors and styles","slug":"29-customizing-colors-and-styles","summary":"From the Colors and styles screen, you can change the colors and fonts of elements that appear throughout your site. Instead of changing them one at a time, page by page, you can change them all at once. In this way, you can quickly and easily change the appearance of all your menus, links, headings, body text, and forms, among other elements. From here, you can also set the background color or image for your site, or for sections within your site.","lastPublishedAt":1600692090000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1721","title":"Quick customization panel","slug":"1721-quick-customization-panel","summary":"From the Colors and styles screen, you can change the colors and fonts of elements that appear throughout your site. To make website customization easier and faster, the most commonly customized settings are presented separately in a quick customization panel. ","lastPublishedAt":1595353808000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1633","title":"Controlling which fields appear on forms","slug":"1633-controlling-which-fields-appear-on-forms","summary":"The forms that appear on your Wild Apricot site typically combine contact fields and specialized fields, such as event fields or membership fields. A membership application form, for example, will display both contact fields and membership fields. Contact fields are general fields that apply to a contact regardless of which form they are completing.\\n\\nFor some forms, you can control which fields appear on the form.","lastPublishedAt":1726752590000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"437","title":"Inserting a favorites icon (favicon)","slug":"437-inserting-a-favorites-icon-favicon","summary":"A favorites icon – also known as a favicon, shortcut icon, or website icon – is an icon that appears in the page tab and address bar of your browser when a particular site is displayed. Wild Apricot allows you to display a custom icon for your site in place of the default one. ","lastPublishedAt":1726752793000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"436","title":"Replacing the admin logo","slug":"436-replacing-the-admin-logo","summary":"You can replace the Wild Apricot logo that appears in admin view with your own logo.","lastPublishedAt":1707764019000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"212","title":"Adding custom HTML or JavaScript","slug":"212-adding-custom-html-or-javascript","summary":"Adding custom HTML or JavaScript code to your website","lastPublishedAt":1708540078000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"438","title":"CSS customization","slug":"438-css-customization","summary":null,"lastPublishedAt":1726753378000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1714","title":"Using the code editor","slug":"1714-using-the-code-editor","summary":"The code editor is used to edit HTML, CSS, or JavaScript code. The editor has a number of useful features including syntax highlighting, code completion, and code validation.","lastPublishedAt":1585927224000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"434","title":"Setting site backgrounds","slug":"434-setting-site-backgrounds","summary":"You can set a background image or color for your site – or for sections within your site – from the Colors & styles screen. If a background image or color already appears in your theme, you can change or remove it. You can also select background images or colors for placeholders, layouts, and content gadgets when editing them from the Site pages screen.","lastPublishedAt":1726753471000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"443","title":"Changing button labels","slug":"443-changing-button-labels","summary":"Using JavaScript, you can change the text that appears on various buttons on your Wild Apricot site.","lastPublishedAt":1726753651000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"440","title":"Changing button colors","slug":"440-changing-button-colors","summary":null,"lastPublishedAt":1605121404000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1634","title":"Changing menu colors using CSS code","slug":"1634-changing-menu-colors-using-css-code","summary":"You use CSS code to change the foreground and background color of menus. The code required depends on which website theme you are using.","lastPublishedAt":1588851685000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1649","title":"Customizing the login gadgets","slug":"1649-customizing-the-login-gadgets","summary":"CSS code blocks for changing the appearance of your website\'s login element","lastPublishedAt":1721670336000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"442","title":"Changing the page width\\n","slug":"442-changing-the-page-width","summary":"The default width of the content area on Wild Apricot site pages is 1200 pixels on newer themes and is 960 pixels on older ones. Using CSS code, you can change the page width for all pages on your site.","lastPublishedAt":1726753758000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"445","title":"Changing the behavior of the Cancel button on membership applications","slug":"445-changing-the-behavior-of-the-cancel-button-on-membership-applications","summary":"Normally, when a visitor clicks the Cancel button from the membership application form, they are returned to your Wild Apricot site\'s homepage. If you want to direct them to a different location, follow these steps.","lastPublishedAt":1726753864000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"444","title":"Hiding Powered By branding\\n","slug":"444-hiding-powered-by-branding","summary":null,"lastPublishedAt":1727181171000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"206","title":"Overriding theme capitalization\\n","slug":"206-overriding-theme-capitalization","summary":null,"lastPublishedAt":1505419293000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"435","title":"Page ID","slug":"435-page-id","summary":"When you want to use CSS code to customize the appearance or behavior of elements on a particular page, you need to know its page ID.","lastPublishedAt":1726753934000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"913","title":"Translation options","slug":"913-translation-options","summary":null,"lastPublishedAt":1666699900000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":20}}},{"id":"40","title":"Colors and styles settings","slug":"40-colors-and-styles-settings","featuredImageUrl":null,"articles":{"results":[{"id":"446","title":"Color and style settings for Blueprint themes","slug":"446-color-and-style-settings-for-blueprint-themes","summary":null,"lastPublishedAt":1600692285000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"447","title":"Color and style settings for Bookshelf themes","slug":"447-color-and-style-settings-for-bookshelf-themes","summary":"From the Colors and styles screen, you can change the colors and fonts of elements that appear throughout your site. To display the Colors and styles screen, click the Colors and styles menu option within the Website module. To access the Website module from the main admin menu, click the Website menu.","lastPublishedAt":1600692324000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"448","title":"Color and style settings for Business Casual themes","slug":"448-color-and-style-settings-for-business-casual-themes","summary":null,"lastPublishedAt":1574342822000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1655","title":"Color and style settings for Casefile themes","slug":"1655-color-and-style-settings-for-casefile-themes","summary":"From the Colors and styles screen, you can change the colors and fonts of elements that appear throughout your site. To display the Colors and styles screen, click Colors and styles under the Website menu.","lastPublishedAt":1600692369000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"449","title":"Color and style settings for Clean Lines, White Space, Dark Impact themes","slug":"449-color-and-style-settings-for-clean-lines-white-space-dark-impact-themes","summary":null,"lastPublishedAt":1600692394000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"450","title":"Color and style settings for Fiesta themes","slug":"450-color-and-style-settings-for-fiesta-themes","summary":"From the Colors and styles screen, you can change the colors and fonts of elements that appear throughout your site. To display the Colors and styles screen, click the Colors and styles menu option within the Website module. To access the Website module from the main admin menu, click the Website menu.","lastPublishedAt":1600692409000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"451","title":"Color and style settings for Homestead themes","slug":"451-color-and-style-settings-for-homestead-themes","summary":null,"lastPublishedAt":1600692428000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"452","title":"Color and style settings for Kaleidoscope themes","slug":"452-color-and-style-settings-for-kaleidoscope-themes","summary":"From the Colors and styles screen, you can change the colors and fonts of elements that appear throughout your site. To display the Colors and styles screen, click the Colors and styles menu option within the Website module. To access the Website module from the main admin menu, click the Website menu.","lastPublishedAt":1600692447000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"453","title":"Color and style settings for Showcase themes","slug":"453-color-and-style-settings-for-showcase-themes","summary":null,"lastPublishedAt":1600692463000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"454","title":"Color and style settings for Skyline themes","slug":"454-color-and-style-settings-for-skyline-themes","summary":"From the Colors and styles screen, you can change the colors and fonts of elements that appear throughout your site. To display the Colors and styles screen, click the Colors and styles menu option within the Website module. To access the Website module from the main admin menu, click the Website menu.","lastPublishedAt":1600692482000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"455","title":"Color and style settings for Terra and Firma themes","slug":"455-color-and-style-settings-for-terra-and-firma-themes","summary":null,"lastPublishedAt":1600692497000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"456","title":"Color and style settings for Tinted Tiles and Building Blocks themes","slug":"456-color-and-style-settings-for-tinted-tiles-and-building-blocks-themes","summary":"From the Colors and styles screen, you can change the colors and fonts of elements that appear throughout your site. To display the Colors and styles screen, click the Colors and styles menu option within the Website module. To access the Website module from the main admin menu, click the Website menu.","lastPublishedAt":1600692520000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"457","title":"Color and style settings for Treehouse themes","slug":"457-color-and-style-settings-for-treehouse-themes","summary":null,"lastPublishedAt":1600692537000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1711","title":"Color and style settings for Whiteboard themes","slug":"1711-color-and-style-settings-for-whiteboard-themes","summary":"From the Colors and styles screen, you can change the colors and fonts of elements that appear throughout your site. To display the Colors and styles screen, click the Colors and styles menu option within the Website module. To access the Website module from the main admin menu, click the Website menu.","lastPublishedAt":1600692226000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":14}}},{"id":"42","title":"Theme overrides","slug":"42-theme-overrides","featuredImageUrl":null,"articles":{"results":[{"id":"175","title":"About theme overrides","slug":"175-about-theme-overrides","summary":"Using theme overrides, experienced web developers can customize existing Wild Apricot themes or create new ones.","lastPublishedAt":1726754619000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1934","title":"Testing theme overrides","slug":"1934-testing-theme-overrides","summary":null,"lastPublishedAt":1726754648000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"473","title":"Theme folder names\\n","slug":"473-theme-folder-names","summary":null,"lastPublishedAt":1544541737000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"472","title":"Customizing master layouts","slug":"472-customizing-master-layouts","summary":null,"lastPublishedAt":1726754721000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"471","title":"Customizing theme gadgets","slug":"471-customizing-theme-gadgets","summary":null,"lastPublishedAt":1726754758000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"460","title":"Gadget setting attributes\\n","slug":"460-gadget-setting-attributes","summary":null,"lastPublishedAt":1502462750000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"564","title":"Adding parameters to gadgets","slug":"564-adding-parameters-to-gadgets","summary":null,"lastPublishedAt":1506361922000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"565","title":"Customizing gadget styles in themes","slug":"565-customizing-gadget-styles-in-themes","summary":null,"lastPublishedAt":1726754820000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"469","title":"Customizing theme controls","slug":"469-customizing-theme-controls","summary":null,"lastPublishedAt":1726754850000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"468","title":"Customizing main theme parameters\\n","slug":"468-customizing-main-theme-parameters","summary":null,"lastPublishedAt":1506363199000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"467","title":"Customizing theme background options\\n","slug":"467-customizing-theme-background-options","summary":null,"lastPublishedAt":1504110562000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"466","title":"Customizing ArtText styles in themes","slug":"466-customizing-arttext-styles-in-themes","summary":null,"lastPublishedAt":1533922288000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"567","title":"Customizing theme elements","slug":"567-customizing-theme-elements","summary":null,"lastPublishedAt":1533212153000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"465","title":"Customizing Colors and Styles options for themes","slug":"465-customizing-colors-and-styles-options-for-themes","summary":null,"lastPublishedAt":1606140896000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"464","title":"Adding custom button styles to themes","slug":"464-adding-custom-button-styles-to-themes","summary":null,"lastPublishedAt":1726754929000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"463","title":"Customizing other aspects of the theme\\n","slug":"463-customizing-other-aspects-of-the-theme","summary":null,"lastPublishedAt":1506363467000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"462","title":"Theme and page generation process","slug":"462-theme-and-page-generation-process","summary":null,"lastPublishedAt":1726755010000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"461","title":"CSS, LESS, and JavaScript processing","slug":"461-css-less-and-javascript-processing","summary":null,"lastPublishedAt":1506363793000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"458","title":"Theme files language syntax","slug":"458-theme-files-language-syntax","summary":null,"lastPublishedAt":1726755051000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"470","title":"Adding settings to breadcrumb gadgets\\n","slug":"470-adding-settings-to-breadcrumb-gadgets","summary":"You can add properties to the breadcrumbs gadget to allow you to control additional aspects of its behavior while editing a page or page template. For example, you might want to add an option to hide the breadcrumbs gadget when on the home page.","lastPublishedAt":1559056298000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"520","title":"Adding settings to login form gadgets","slug":"520-adding-settings-to-login-form-gadgets","summary":"You can add properties to the login form gadget to allow you to control additional aspects of its behavior while editing a page or page template. For example, you might want to allow an administrator to add some explanatory text to the gadget through its settings.","lastPublishedAt":1566571254000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":21}}},{"id":"151","title":"FAQs about Website","slug":"151-faqs-about-website","featuredImageUrl":null,"articles":{"results":[{"id":"1815","title":"How do I control the size of a gadget?","slug":"1815-how-do-i-control-the-size-of-a-gadget","summary":null,"lastPublishedAt":1729171985000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1770","title":"Why is the author appearing as Anonymous on blog and forum posts?","slug":"1770-why-is-the-author-appearing-as-anonymous-on-blog-and-forum-posts","summary":null,"lastPublishedAt":1605034017000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1784","title":"Do member photo albums count towards our site storage limit? ","slug":"1784-do-member-photo-albums-count-towards-our-site-storage-limit","summary":null,"lastPublishedAt":1605187848000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1803","title":"How do you subscribe to a blog?","slug":"1803-how-do-you-subscribe-to-a-blog","summary":null,"lastPublishedAt":1707764787000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1785","title":"Can I FTP files to my site?","slug":"1785-can-i-ftp-files-to-my-site","summary":null,"lastPublishedAt":1605186926000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1786","title":"Why can\'t I delete a file or folder on my site?","slug":"1786-why-can-t-i-delete-a-file-or-folder-on-my-site","summary":"Deleting files or folders","lastPublishedAt":1707948030000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1883","title":"Why am I seeing console errors on my site?","slug":"1883-why-am-i-seeing-console-errors-on-my-site","summary":null,"lastPublishedAt":1653652313000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1788","title":"Do member file attachments count towards our site storage limit? ","slug":"1788-do-member-file-attachments-count-towards-our-site-storage-limit","summary":null,"lastPublishedAt":1605187777000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1791","title":"Why is my Facebook page not appearing in the Facebook page gadget?","slug":"1791-why-is-my-facebook-page-not-appearing-in-the-facebook-page-gadget","summary":null,"lastPublishedAt":1605188567000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1789","title":"Why is a gadget grayed out in the list?","slug":"1789-why-is-a-gadget-grayed-out-in-the-list","summary":null,"lastPublishedAt":1605276552000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"550","title":"Who is my domain name provider?","slug":"550-who-is-my-domain-name-provider","summary":null,"lastPublishedAt":1690985605000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1852","title":"How do I reorder pages not in menu?","slug":"1852-how-do-i-reorder-pages-not-in-menu","summary":null,"lastPublishedAt":1626444119000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":12}}},{"id":"188","title":"Troubleshooting Website","slug":"188-troubleshooting-website","featuredImageUrl":null,"articles":{"results":[{"id":"1963","title":"Troubleshooting browser issues and slow website performance","slug":"1963-troubleshooting-browser-issues-and-slow-website-performance","summary":"Tips on fixing browser problems and slow website performance","lastPublishedAt":1726755169000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"113","title":"Disabling the conversion of numbers into links on mobile browsers","slug":"113-disabling-the-conversion-of-numbers-into-links-on-mobile-browsers","summary":null,"lastPublishedAt":1690985764000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1877","title":"I try to edit a gadget but the tooltip says \\"To move or modify this gadget, edit the page template\\"","slug":"1877-i-try-to-edit-a-gadget-but-the-tooltip-says-to-move-or-modify-this-gadget-edit-the-page-template","summary":"If you see this tooltip when editing a site page, it means that the gadget you\'re trying to modify was added to a page template. To modify the gadget, you have to edit the page template.","lastPublishedAt":1691680929000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1878","title":"Using widgets generates a \\"Security warning (CSRF validation error)\\" ","slug":"1878-using-widgets-generates-a-security-warning-csrf-validation-error","summary":null,"lastPublishedAt":1707764837000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":4}}}]},{"id":"3","title":"Contacts and Members","slug":"3-contacts-and-members","featuredImageUrl":null,"articles":{"results":[],"pageInfo":{"totalCount":0}},"parentCategory":null,"subCategories":[{"id":"26","title":"Getting started with Contacts and Members","slug":"26-getting-started-with-contacts-and-members","featuredImageUrl":null,"articles":{"results":[{"id":"15","title":"Contacts versus members","slug":"15-contacts-versus-members","summary":null,"lastPublishedAt":1730899857000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1564","title":"Importing checklist","slug":"1564-importing-checklist","summary":"Quick steps for importing contacts and members to your WildApricot database","lastPublishedAt":1726835675000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"4","title":"Contacts and Members in your WildApricot database","slug":"4-contacts-and-members-in-your-wildapricot-database","summary":"Contacts and Members in your WildApricot database","lastPublishedAt":1704491585000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"511","title":"Importing members from MemberClicks\\n","slug":"511-importing-members-from-memberclicks","summary":null,"lastPublishedAt":1726767566000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"126","title":"Adding contacts manually","slug":"126-adding-contacts-manually","summary":null,"lastPublishedAt":1726755479000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"127","title":"Adding members manually \\n","slug":"127-adding-members-manually","summary":"A member is a contact who has been assigned to a membership level.","lastPublishedAt":1726835834000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"130","title":"Emailing the password link","slug":"130-emailing-the-password-link","summary":null,"lastPublishedAt":1704469413000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"19","title":"Importing contacts and members ","slug":"19-importing-contacts-and-members","summary":"Importing a list of contacts into your WildApricot database","lastPublishedAt":1726769860000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":8}}},{"id":"29","title":"Contacts and Members feature details","slug":"29-contacts-and-members-feature-details","featuredImageUrl":null,"articles":{"results":[{"id":"137","title":"Member and contact statuses","slug":"137-member-and-contact-statuses","summary":null,"lastPublishedAt":1704732841000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"150","title":"Adding profile pictures or avatars","slug":"150-adding-profile-pictures-or-avatars","summary":"You can allow members or contacts to add pictures to their records. Member photos can appear within member profiles, member directories, featured member gadgets, and on forum posts, depending on various settings, including privacy settings.","lastPublishedAt":1726836008000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"157","title":"Advanced contact search","slug":"157-advanced-contact-search","summary":null,"lastPublishedAt":1726836057000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2881","title":"Searching for contact-uploaded files","slug":"2881-searching-for-contact-uploaded-files","summary":null,"lastPublishedAt":1731589463000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"155","title":"Simple contact search","slug":"155-simple-contact-search","summary":"You can filter your contact list by entering a keyword or phrase. Only those records that match the word or phrase will be displayed.","lastPublishedAt":1583425867000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"156","title":"Advanced member search","slug":"156-advanced-member-search","summary":null,"lastPublishedAt":1726836101000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"154","title":"Simple member search","slug":"154-simple-member-search","summary":"You can filter your members list by entering a keyword or phrase. Only those records that match the word or phrase will be displayed.","lastPublishedAt":1583426171000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"17","title":"Archived versus active records","slug":"17-archived-versus-active-records","summary":"This article explains how to archive contacts in WildApricot.","lastPublishedAt":1726836312000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"512","title":"Email settings for contacts and members ","slug":"512-email-settings-for-contacts-and-members","summary":null,"lastPublishedAt":1726836410000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"160","title":"Advanced member search layouts","slug":"160-advanced-member-search-layouts","summary":null,"lastPublishedAt":1726836961000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":10}}},{"id":"200","title":"Database fields","slug":"200-database-fields","featuredImageUrl":null,"articles":{"results":[{"id":"149","title":"Adding and modifying database fields","slug":"149-adding-and-modifying-database-fields","summary":"All about your WildApricot database fields","lastPublishedAt":1726837325000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1731","title":"Database field settings","slug":"1731-database-field-settings","summary":"An overview of the available settings for database fields","lastPublishedAt":1726837385000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1664","title":"File attachment field","slug":"1664-file-attachment-field","summary":"Use a File Attachment field to allow or require users to upload files","lastPublishedAt":1731589091000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1981","title":"Consent fields","slug":"1981-consent-fields","summary":"Create a contact field where users can indicate consent for your organization\'s policies ","lastPublishedAt":1707340651000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2020","title":"Numeric field types","slug":"2020-numeric-field-types","summary":null,"lastPublishedAt":1711548152000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":5}}},{"id":"30","title":"Contacts","slug":"30-contacts","featuredImageUrl":null,"articles":{"results":[{"id":"123","title":"Contacts list\\n","slug":"123-contacts-list","summary":"Your Wild Apricot contact database contains information about people or organizations of interest to you and your organization. Information is stored for each contact in a separate record. The contact database includes both members and non-members.","lastPublishedAt":1673460206000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"391","title":"User IDs","slug":"391-user-ids","summary":null,"lastPublishedAt":1704486189000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"142","title":"Contact details tab","slug":"142-contact-details-tab","summary":"Contact details tab","lastPublishedAt":1695063905000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"143","title":"Membership tab","slug":"143-membership-tab","summary":"Within a member\'s contact record, membership details appear on the Membership tab.","lastPublishedAt":1611755833000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"144","title":"Events tab","slug":"144-events-tab","summary":null,"lastPublishedAt":1670959866000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"145","title":"Donations tab","slug":"145-donations-tab","summary":null,"lastPublishedAt":1670959681000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"146","title":"Email settings and log tab","slug":"146-email-settings-and-log-tab","summary":"From the Email settings and log tab on a contact record, you can view and\\u002For modify the following.","lastPublishedAt":1726839980000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"147","title":"Privacy tab","slug":"147-privacy-tab","summary":"Privacy settings for individual members","lastPublishedAt":1726840036000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"509","title":"Bulk changes through importing","slug":"509-bulk-changes-through-importing","summary":null,"lastPublishedAt":1726840280000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"151","title":"Archiving and deleting contacts","slug":"151-archiving-and-deleting-contacts","summary":null,"lastPublishedAt":1726840456000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"129","title":"Merging contacts","slug":"129-merging-contacts","summary":null,"lastPublishedAt":1643127508000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"152","title":"Exporting members and contacts","slug":"152-exporting-members-and-contacts","summary":"All about exports","lastPublishedAt":1726840568000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":12}}},{"id":"27","title":"Members","slug":"27-members","featuredImageUrl":null,"articles":{"results":[{"id":"124","title":"Members summary and list","slug":"124-members-summary-and-list","summary":"From the Members module, you can view a table summarizing your membership database, or a full list of members that you can filter and search.","lastPublishedAt":1623958649000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2002","title":"Member privacy - Global settings","slug":"2002-member-privacy-global-settings","summary":"Global privacy settings for members","lastPublishedAt":1724428474000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"161","title":"Member access to their profile","slug":"161-member-access-to-their-profile","summary":"Members can use the My profile settings to modify their user experience with your WildApricot website.","lastPublishedAt":1729169178000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"163","title":"Member access to invoices and payments","slug":"163-member-access-to-invoices-and-payments","summary":null,"lastPublishedAt":1726840971000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"162","title":"Member access to renewal and level changes","slug":"162-member-access-to-renewal-and-level-changes","summary":"Members can manage many aspects of their membership renewals and payments through your WildApricot website","lastPublishedAt":1727811187000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"513","title":"Member photo albums","slug":"513-member-photo-albums","summary":null,"lastPublishedAt":1726841121000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"148","title":"Member photo album settings","slug":"148-member-photo-album-settings","summary":null,"lastPublishedAt":1704486046000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"140","title":"Suspending members","slug":"140-suspending-members","summary":"How to suspend a member","lastPublishedAt":1704732550000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":8}}},{"id":"149","title":"FAQs about contacts and members","slug":"149-faqs-about-contacts-and-members","featuredImageUrl":null,"articles":{"results":[{"id":"1766","title":"How do I find my archived contacts?","slug":"1766-how-do-i-find-my-archived-contacts","summary":null,"lastPublishedAt":1605032962000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1851","title":"What\'s the difference between a lapsed member and a suspended member? ","slug":"1851-what-s-the-difference-between-a-lapsed-member-and-a-suspended-member","summary":null,"lastPublishedAt":1626373473000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1769","title":"Can a lapsed member restore their membership?","slug":"1769-can-a-lapsed-member-restore-their-membership","summary":null,"lastPublishedAt":1722955033000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1765","title":"Can a suspended member log in? Restore their membership? ","slug":"1765-can-a-suspended-member-log-in-restore-their-membership","summary":null,"lastPublishedAt":1696361986000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1753","title":"How do I change a contact field to a membership field?","slug":"1753-how-do-i-change-a-contact-field-to-a-membership-field","summary":"There is no easy way to change a field from a contact field to a membership field, or vice versa. However, the following workaround can achieve this goal.","lastPublishedAt":1727111999000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1751","title":"How do I set passwords for new members?","slug":"1751-how-do-i-set-passwords-for-new-members","summary":"When a member or other contact signs up at your Wild Apricot site, an email is automatically sent to them with their password and other login information. Password emails are not automatically sent by the system when you import or manually add a member or contact. ","lastPublishedAt":1724268841000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1760","title":"Why is there no Renew button on a member\'s profile?","slug":"1760-why-is-there-no-renew-button-on-a-member-s-profile","summary":null,"lastPublishedAt":1604945986000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1768","title":"Can a lapsed member see member-only pages or ticket types?","slug":"1768-can-a-lapsed-member-see-member-only-pages-or-ticket-types","summary":null,"lastPublishedAt":1670960240000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1754","title":"How do I change the field type for a field?","slug":"1754-how-do-i-change-the-field-type-for-a-field","summary":null,"lastPublishedAt":1727112048000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1798","title":"How do I search for non-member contacts?","slug":"1798-how-do-i-search-for-non-member-contacts","summary":null,"lastPublishedAt":1662467313000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1806","title":"Why did a lapsed member get charged twice when he renewed?","slug":"1806-why-did-a-lapsed-member-get-charged-twice-when-he-renewed","summary":null,"lastPublishedAt":1605721049000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1762","title":"Is the Join date the same as the Member since date?","slug":"1762-is-the-join-date-the-same-as-the-member-since-date","summary":null,"lastPublishedAt":1704487238000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1801","title":"How can I stop archived members from restoring their memberships?","slug":"1801-how-can-i-stop-archived-members-from-restoring-their-memberships","summary":null,"lastPublishedAt":1605278038000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1807","title":"A lapsed member paid the renewal invoice but is still not active","slug":"1807-a-lapsed-member-paid-the-renewal-invoice-but-is-still-not-active","summary":null,"lastPublishedAt":1605716532000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1783","title":"Can I customize the password reset email?","slug":"1783-can-i-customize-the-password-reset-email","summary":null,"lastPublishedAt":1640005631000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1771","title":"Can a pending new member receive member-only emails? Use member-only pages or ticket types? ","slug":"1771-can-a-pending-new-member-receive-member-only-emails-use-member-only-pages-or-ticket-types","summary":null,"lastPublishedAt":1670960026000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1756","title":"Why are non-member contacts able to log in?","slug":"1756-why-are-non-member-contacts-able-to-log-in","summary":null,"lastPublishedAt":1604937905000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1779","title":"How do I stop members from changing their privacy settings?","slug":"1779-how-do-i-stop-members-from-changing-their-privacy-settings","summary":null,"lastPublishedAt":1605106149000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1875","title":"How do I stop members from updating certain fields?","slug":"1875-how-do-i-stop-members-from-updating-certain-fields","summary":null,"lastPublishedAt":1667568296000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1876","title":"Can members cancel their own membership?","slug":"1876-can-members-cancel-their-own-membership","summary":null,"lastPublishedAt":1696275626000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":20}}},{"id":"198","title":"Troubleshooting contacts and members","slug":"198-troubleshooting-contacts-and-members","featuredImageUrl":null,"articles":{"results":[{"id":"121","title":"Troubleshooting contacts and members","slug":"121-troubleshooting-contacts-and-members","summary":null,"lastPublishedAt":1694181771000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1802","title":"Member photos aren\'t appearing in the directory on the member app","slug":"1802-member-photos-aren-t-appearing-in-the-directory-on-the-member-app","summary":null,"lastPublishedAt":1690995053000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1780","title":"Some members are not appearing in the member directory","slug":"1780-some-members-are-not-appearing-in-the-member-directory","summary":null,"lastPublishedAt":1690995112000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1763","title":"Change option not appearing on member profiles","slug":"1763-change-option-not-appearing-on-member-profiles","summary":null,"lastPublishedAt":1711477915000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":4}}}]},{"id":"210","title":"Membership","slug":"210-membership","featuredImageUrl":null,"articles":{"results":[],"pageInfo":{"totalCount":0}},"parentCategory":null,"subCategories":[{"id":"211","title":"Getting started with Membership","slug":"211-getting-started-with-membership","featuredImageUrl":null,"articles":{"results":[{"id":"122","title":"Membership setup checklist \\n","slug":"122-membership-setup-checklist","summary":"How to set up your membership database","lastPublishedAt":1727463315000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":1}}},{"id":"213","title":"Membership feature details","slug":"213-membership-feature-details","featuredImageUrl":null,"articles":{"results":[{"id":"135","title":"Membership application form","slug":"135-membership-application-form","summary":"How to configure what appears on membership application forms","lastPublishedAt":1704469279000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"131","title":"New applications tab","slug":"131-new-applications-tab","summary":"Memberships can be automatically activated once the applicant submits the membership application form, or they can be conditional upon receipt of payment and\\u002For approval by an admin","lastPublishedAt":1727463563000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"132","title":"Membership levels","slug":"132-membership-levels","summary":"Create multiple membership levels, each with different membership fees, subscription periods, renewal policies, and member benefits\\n","lastPublishedAt":1709052316000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"166","title":"Member groups","slug":"166-member-groups","summary":"You can organize members from different membership levels into member groups according to their interests or participation in committees. 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However, you can create one yourself by following these steps.","lastPublishedAt":1720551630000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1813","title":"How do I set the From and Reply-to email addresses?","slug":"1813-how-do-i-set-the-from-and-reply-to-email-addresses","summary":"The email addresses used as the From and Reply-to addresses depend on the type of email being sent.","lastPublishedAt":1727117126000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1799","title":"How do I attach a PDF to an email?","slug":"1799-how-do-i-attach-a-pdf-to-an-email","summary":null,"lastPublishedAt":1727117811000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1800","title":"Can you add or change an email address for my domain?","slug":"1800-can-you-add-or-change-an-email-address-for-my-domain","summary":null,"lastPublishedAt":1727112977000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1795","title":"Can I edit an email macro?","slug":"1795-can-i-edit-an-email-macro","summary":null,"lastPublishedAt":1605191270000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1775","title":"Can I remove the Unsubscribe link from my emails?","slug":"1775-can-i-remove-the-unsubscribe-link-from-my-emails","summary":null,"lastPublishedAt":1605103900000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1804","title":"How do I wrap text around an image in a manual email?","slug":"1804-how-do-i-wrap-text-around-an-image-in-a-manual-email","summary":null,"lastPublishedAt":1727112761000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":7}}},{"id":"189","title":"Troubleshooting email","slug":"189-troubleshooting-email","featuredImageUrl":null,"articles":{"results":[{"id":"1850","title":"Emails are not being sent to all contacts in the list","slug":"1850-emails-are-not-being-sent-to-all-contacts-in-the-list","summary":null,"lastPublishedAt":1707770916000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"66","title":"Troubleshooting email ","slug":"66-troubleshooting-email","summary":"There are a few reasons why your message might not be sent to all the contacts on your list.","lastPublishedAt":1729082407000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1776","title":"Why is the macro name appearing in my emails instead of the field value?","slug":"1776-why-is-the-macro-name-appearing-in-my-emails-instead-of-the-field-value","summary":null,"lastPublishedAt":1698934569000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1794","title":"My custom font is not appearing on the email editor","slug":"1794-my-custom-font-is-not-appearing-on-the-email-editor","summary":null,"lastPublishedAt":1690988885000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":4}}}]},{"id":"2","title":"Events","slug":"2-events","featuredImageUrl":null,"articles":{"results":[],"pageInfo":{"totalCount":0}},"parentCategory":null,"subCategories":[{"id":"23","title":"Getting started with Events","slug":"23-getting-started-with-events","featuredImageUrl":null,"articles":{"results":[{"id":"201","title":"Events - Quick links ","slug":"201-events-quick-links","summary":"Quick links to popular Events topics","lastPublishedAt":1703798603000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"30","title":"Setting up an advanced event","slug":"30-setting-up-an-advanced-event","summary":"Creating an advanced event","lastPublishedAt":1727118258000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"570","title":"Setting up a simple event (RSVP only)","slug":"570-setting-up-a-simple-event-rsvp-only","summary":null,"lastPublishedAt":1690910047000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1719","title":"Setting up an online event","slug":"1719-setting-up-an-online-event","summary":"Within Wild Apricot, you can set up an online meeting or virtual event as a simple or advanced event.","lastPublishedAt":1690910065000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"88","title":"Events setup checklist","slug":"88-events-setup-checklist","summary":null,"lastPublishedAt":1727118357000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":5}}},{"id":"183","title":"Events feature details","slug":"183-events-feature-details","featuredImageUrl":null,"articles":{"results":[{"id":"89","title":"Event list","slug":"89-event-list","summary":"The events list displays the events you have set up for your site. ","lastPublishedAt":1707515826000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"521","title":"Adding an event","slug":"521-adding-an-event","summary":null,"lastPublishedAt":1690912160000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"90","title":"Event details screen","slug":"90-event-details-screen","summary":"After you\'ve created or copied an event, the Event details screen appears. From here, you specify the event name, location, date, and cost, and control the kinds of visitors that can see and register for the event. You can also control whether guests are automatically added to your contact database.","lastPublishedAt":1727198033000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"91","title":"Event visibility","slug":"91-event-visibility","summary":"When you set up an event, you can restrict the visibility of the event by membership level, member groups, or limit access to administrators only. Restricted events will only appear on an event calendar for members whose membership level has been granted access.","lastPublishedAt":1727198341000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"94","title":"Event tags","slug":"94-event-tags","summary":"You can categorize events using event tags – aka event labels. You can assign an unlimited number of tags to each event and use these tags to group similar events.","lastPublishedAt":1727198485000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"96","title":"Extra event costs\\n","slug":"96-extra-event-costs","summary":null,"lastPublishedAt":1727198922000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"92","title":"Multi-session events","slug":"92-multi-session-events","summary":null,"lastPublishedAt":1727199039000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"98","title":"Adding an event calendar to your site","slug":"98-adding-an-event-calendar-to-your-site","summary":"So that visitors to your site can see your events and register for them, you can add an event calendar to a page on your website – and restrict access to the page by membership level, member groups, or to administrators only. You can set up multiple event calendars, each displaying a different set of events (e.g. training vs. social events). You can customize each event calendar by adding introductory text, choosing the default view, and controlling what type of events are included.","lastPublishedAt":1727199119000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"99","title":"Adding an event to an external calendar","slug":"99-adding-an-event-to-an-external-calendar","summary":"Any event in Wild Apricot can be added to calendar programs such as MS Outlook, Apple iCal, and Google Calendar. To add an event to your calendar, go to the event page in public view and open the event details. In the top-right corner of the event details, click Add to my calendar.","lastPublishedAt":1727199402000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"34","title":"Event attendance","slug":"34-event-attendance","summary":"For each event registration, you can record whether the registrant has actually attended the event. You can check in a registrant – record their attendance – from the registrants list on the browser version of Wild Apricot, or using Wild Apricot\'s admin app.","lastPublishedAt":1727200043000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"522","title":"Copying an event","slug":"522-copying-an-event","summary":null,"lastPublishedAt":1690912143000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"104","title":"Canceling and deleting events and registrations","slug":"104-canceling-and-deleting-events-and-registrations","summary":"You can cancel an entire event, or cancel individual event registrations. In either case, you have options for dealing with the registration fees that have already been paid. Registrants can also cancel their own registrations if you have enabled that option for their ticket type. Registrations will be automatically cancelled if the payment method for the registration fee is set to online only and the registrant does not pay the fee within 15 minutes.","lastPublishedAt":1727200172000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":12}}},{"id":"22","title":"Events - registrations","slug":"22-events-registrations","featuredImageUrl":null,"articles":{"results":[{"id":"103","title":"Advanced events - Ticket types & settings tab","slug":"103-advanced-events-ticket-types-settings-tab","summary":"Settings and customizations available under the Ticket types & settings tab for a specific event","lastPublishedAt":1706810673000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"95","title":"Advanced Events - Registration form customizations","slug":"95-advanced-events-registration-form-customizations","summary":"Wild Apricot allows you to control which fields appear on the registration form for advanced events. You can add your own event fields, and choose which contact fields appear on the registration form. You can add event-specific fields to collect information such as seating or meal choice, and even up-sell some extra options to your registrants.","lastPublishedAt":1726600253000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"552","title":"Enabling event registration","slug":"552-enabling-event-registration","summary":"Before you can enable registration for an event, you must save the event, and set up (and enable) at least one registration type (advanced events only). You can only save an event after entering the event title and start date.","lastPublishedAt":1726600388000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"93","title":"Capping event registrations \\n","slug":"93-capping-event-registrations","summary":null,"lastPublishedAt":1670959914000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"3","title":"Event waitlists ","slug":"3-event-waitlists","summary":"On the Waitlist & settings tab, you can decide whether to automatically register the next person on your waitlist, once a space becomes available, and choose how much information to collect from people wanting to join the waitlist.","lastPublishedAt":1726767433000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"33","title":"Guest registration \\n","slug":"33-guest-registration","summary":null,"lastPublishedAt":1726600989000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"100","title":"Event registration process","slug":"100-event-registration-process","summary":null,"lastPublishedAt":1726601113000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"101","title":"Registering and paying for others\\n","slug":"101-registering-and-paying-for-others","summary":null,"lastPublishedAt":1726601190000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"102","title":"Adding event registrants manually","slug":"102-adding-event-registrants-manually","summary":"Visitors to your Wild Apricot site can sign up for events using an online event registration form. Administrators can also register event attendees manually, in cases where someone has called in, mailed, or faxed their registration information.","lastPublishedAt":1726601288000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1686","title":"Modifying an existing event registration","slug":"1686-modifying-an-existing-event-registration","summary":null,"lastPublishedAt":1726601330000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"105","title":"Registrants and invitees list \\n","slug":"105-registrants-and-invitees-list","summary":null,"lastPublishedAt":1726601413000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"106","title":"Searching for event registrations \\n","slug":"106-searching-for-event-registrations","summary":null,"lastPublishedAt":1726601517000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"559","title":"Event registration reports","slug":"559-event-registration-reports","summary":"To generate an event report, click the event within the event list, then click the Reports button and select the appropriate option.","lastPublishedAt":1726601789000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1727","title":"Moving an event registration to a different event","slug":"1727-moving-an-event-registration-to-a-different-event","summary":"You may need to move or transfer an existing paid registration from one event to another. To move or transfer an existing registration, follow these steps.","lastPublishedAt":1726601845000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1690","title":"Using QR codes to check in registrants","slug":"1690-using-qr-codes-to-check-in-registrants","summary":"Instead of checking in event registrants manually, you can use the Wild Apricot admin app to scan QR codes from their registration confirmation emails.","lastPublishedAt":1690913976000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":15}}},{"id":"185","title":"Events - emails","slug":"185-events-emails","featuredImageUrl":null,"articles":{"results":[{"id":"31","title":"Event emails","slug":"31-event-emails","summary":"For each event, you can set up automatic email announcements and event reminders.","lastPublishedAt":1727201028000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"32","title":"Event announcement emails - RSVP buttons","slug":"32-event-announcement-emails-rsvp-buttons","summary":"RSVP buttons in your event announcement emails","lastPublishedAt":1703800682000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":2}}},{"id":"148","title":"FAQs about events","slug":"148-faqs-about-events","featuredImageUrl":null,"articles":{"results":[{"id":"1749","title":"Why is the time for my event displayed as UTC?","slug":"1749-why-is-the-time-for-my-event-displayed-as-utc","summary":null,"lastPublishedAt":1727786693000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1817","title":"When is the event registration confirmation email sent? ","slug":"1817-when-is-the-event-registration-confirmation-email-sent","summary":null,"lastPublishedAt":1610481393000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1790","title":"Why is an event not appearing in my event calendar?","slug":"1790-why-is-an-event-not-appearing-in-my-event-calendar","summary":null,"lastPublishedAt":1605188501000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1814","title":"Why is the \\"Add type\\" button grayed out on the Tickets types screen?","slug":"1814-why-is-the-add-type-button-grayed-out-on-the-tickets-types-screen","summary":null,"lastPublishedAt":1694181586000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1812","title":"I want event reminders to go out on a certain date. How do I calculate the number of days before?","slug":"1812-i-want-event-reminders-to-go-out-on-a-certain-date-how-do-i-calculate-the-number-of-days-before","summary":null,"lastPublishedAt":1605794642000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1818","title":"When does the event cancellation email go out?","slug":"1818-when-does-the-event-cancellation-email-go-out","summary":"The event cancellation email is sent immediately after registration is canceled by the registrant. The cancellation email is also sent if all the following are true","lastPublishedAt":1610480167000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1928","title":"How do I set an event registration deadline?","slug":"1928-how-do-i-set-an-event-registration-deadline","summary":null,"lastPublishedAt":1670960191000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":7}}},{"id":"184","title":"Troubleshooting events","slug":"184-troubleshooting-events","featuredImageUrl":null,"articles":{"results":[{"id":"1816","title":"Event emails not being copied according to system email settings ","slug":"1816-event-emails-not-being-copied-according-to-system-email-settings","summary":"You can specify recipients to be copied on system emails, but this option must also be activated within each event\'s email settings. ","lastPublishedAt":1726161181000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1781","title":"I manually added event registrants but they didn\'t receive a confirmation email ","slug":"1781-i-manually-added-event-registrants-but-they-didn-t-receive-a-confirmation-email","summary":null,"lastPublishedAt":1690912714000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"97","title":"Troubleshooting Events\\n","slug":"97-troubleshooting-events","summary":null,"lastPublishedAt":1690912540000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":3}}}]},{"id":"218","title":"Payments","slug":"218-payments","featuredImageUrl":null,"articles":{"results":[],"pageInfo":{"totalCount":0}},"parentCategory":null,"subCategories":[{"id":"219","title":"Getting started with Payments","slug":"219-getting-started-with-payments","featuredImageUrl":null,"articles":{"results":[{"id":"915","title":"Payments setup checklist","slug":"915-payments-setup-checklist","summary":"Get started with WildApricot Payments","lastPublishedAt":1727288957000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1976","title":"Payments Information Verification — KYC","slug":"1976-payments-information-verification-kyc","summary":"Verifying your account\'s payment details for KYC requirements","lastPublishedAt":1721912714000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1989","title":"Merchant Data Sharing Consent Form ","slug":"1989-merchant-data-sharing-consent-form","summary":"The Merchant Data Sharing Consent Form - providing consent to transfer credit card tokens from AffiniPay","lastPublishedAt":1727289002000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":3}}},{"id":"223","title":"Payments feature details","slug":"223-payments-feature-details","featuredImageUrl":null,"articles":{"results":[{"id":"524","title":"Payment settings","slug":"524-payment-settings","summary":"Your payment settings control how your organization accepts payments","lastPublishedAt":1723047056000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"525","title":"Payment details","slug":"525-payment-details","summary":null,"lastPublishedAt":1727787467000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"41","title":"Payments & refunds list\\n","slug":"41-payments-refunds-list","summary":null,"lastPublishedAt":1705956075000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"82","title":"Automatic renewal payments for members","slug":"82-automatic-renewal-payments-for-members","summary":"You can set up automatic renewal payments so members can be automatically charged on a regular schedule ","lastPublishedAt":1725975666000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"86","title":"Adjusting or canceling a payment","slug":"86-adjusting-or-canceling-a-payment","summary":"There are various situations when you might need to adjust or cancel a payment: 1) It was entered with incorrect details, such as contact name, date, amount, or payment type. 2) You might want to add some internal notes (e.g. record check number) or apply tax. 3) The check has bounced and you want to cancel the payment.","lastPublishedAt":1727289201000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"557","title":"Credits or payments on account","slug":"557-credits-or-payments-on-account","summary":"Credits and payments on account are both recorded as manual payments made by a contact. Once recorded, the payments can be applied towards future invoices.","lastPublishedAt":1727289351000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"85","title":"Refunds","slug":"85-refunds","summary":"In WildApricot, you can record refunds for payments you have already received","lastPublishedAt":1727289747000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"80","title":"Emailing and printing receipts","slug":"80-emailing-and-printing-receipts","summary":null,"lastPublishedAt":1727444113000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"79","title":"Customizing receipts","slug":"79-customizing-receipts","summary":null,"lastPublishedAt":1705956559000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1674","title":"One-click checkout","slug":"1674-one-click-checkout","summary":"The one-click checkout feature allows your paying customers to save their credit or debit card details for faster checkouts in the future","lastPublishedAt":1719927809000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":10}}},{"id":"220","title":"Payment types","slug":"220-payment-types","featuredImageUrl":null,"articles":{"results":[{"id":"84","title":"Payment types","slug":"84-payment-types","summary":"The payment type is the method by which a payment was received. Using payment types allows you to classify payments, making reconciliation and reporting easier. The payment report, for example, displays a summary of payments broken down by type.","lastPublishedAt":1727290407000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"87","title":"Online payments ","slug":"87-online-payments","summary":"Configure online payments to make transactions a breeze on your WildApricot website","lastPublishedAt":1729084777000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"81","title":"Manual payments","slug":"81-manual-payments","summary":null,"lastPublishedAt":1711470496000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":3}}},{"id":"224","title":"Payment systems","slug":"224-payment-systems","featuredImageUrl":null,"articles":{"results":[{"id":"2852","title":"Personify Payments","slug":"2852-personify-payments","summary":null,"lastPublishedAt":1730910158000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1430","title":"AffiniPay","slug":"1430-affinipay","summary":"AffiniPay payment 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Checkout","slug":"1741-paypal-checkout","summary":"PayPal Checkout is a payment system that you can use to accept online payments on your WildApricot website","lastPublishedAt":1727291127000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"539","title":"Adding PayPal buttons","slug":"539-adding-paypal-buttons","summary":null,"lastPublishedAt":1711468335000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"541","title":"Stripe","slug":"541-stripe","summary":"Stripe is an online payment processing service that allows you to accept online credit card payments on your WildApricot website","lastPublishedAt":1719927487000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"527","title":"Authorize.Net","slug":"527-authorize-net","summary":"Authorize.Net is a payment gateway that allows you to accept online credit card payments on your website","lastPublishedAt":1719927641000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1626","title":"How to manage automatic renewal payments when you change payment systems","slug":"1626-how-to-manage-automatic-renewal-payments-when-you-change-payment-systems","summary":"How to manage automatic membership renewal payments when you switch payment systems","lastPublishedAt":1727291542000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":10}}},{"id":"229","title":"Personify Payments — For US customers only","slug":"229-personify-payments-for-us-customers-only","featuredImageUrl":null,"articles":{"results":[{"id":"2012","title":"Personify Payments — General information","slug":"2012-personify-payments-general-information","summary":"General information about Personify Payments","lastPublishedAt":1730910195000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2014","title":"Personify Payments — Applying for an account","slug":"2014-personify-payments-applying-for-an-account","summary":"How to apply for a Personify Payments 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your new Personify Payments portal account","lastPublishedAt":1729708482000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2038","title":"Personify Payments — Resetting your portal password","slug":"2038-personify-payments-resetting-your-portal-password","summary":null,"lastPublishedAt":1729708531000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2041","title":"Personify Payments — Using the dashboard","slug":"2041-personify-payments-using-the-dashboard","summary":null,"lastPublishedAt":1729708571000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2044","title":"Personify Payments — Accessing payment history and issuing refunds","slug":"2044-personify-payments-accessing-payment-history-and-issuing-refunds","summary":null,"lastPublishedAt":1729708814000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2061","title":"Personify Payments — Adding and updating bank 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The primary purpose of your financial history is for troubleshooting – to help you figure out why a particular transaction took place.","lastPublishedAt":1690992533000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"42","title":"Discounts","slug":"42-discounts","summary":null,"lastPublishedAt":1727968783000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"69","title":"QuickBooks","slug":"69-quickbooks","summary":null,"lastPublishedAt":1728676789000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2869","title":"Downloading invoices and donation receipts in PDF","slug":"2869-downloading-invoices-and-donation-receipts-in-pdf","summary":null,"lastPublishedAt":1727181740000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":4}}},{"id":"16","title":"Invoices","slug":"16-invoices","featuredImageUrl":null,"articles":{"results":[{"id":"40","title":"Invoices list ","slug":"40-invoices-list","summary":"To view a list of your invoices, hover over the Finances menu and select the Invoices option. 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Now, either click the Settle button beside the payment in the list or click the payment within the list, then click the Settle button from the payment details.","lastPublishedAt":1729525337000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"75","title":"Manual invoices","slug":"75-manual-invoices","summary":"How to create an invoice manually","lastPublishedAt":1704924463000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"76","title":"Editing, voiding, and deleting invoices","slug":"76-editing-voiding-and-deleting-invoices","summary":"Editing, voiding, and deleting invoices","lastPublishedAt":1729167430000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"78","title":"Emailing and printing invoices ","slug":"78-emailing-and-printing-invoices","summary":"How to email and print invoices","lastPublishedAt":1727444190000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1828","title":"Exporting invoices","slug":"1828-exporting-invoices","summary":null,"lastPublishedAt":1727374117000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"77","title":"Customizing invoices\\n","slug":"77-customizing-invoices","summary":null,"lastPublishedAt":1667569248000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":8}}},{"id":"15","title":"Reports","slug":"15-reports","featuredImageUrl":null,"articles":{"results":[{"id":"70","title":"Income report","slug":"70-income-report","summary":null,"lastPublishedAt":1727374823000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"71","title":"Payments report\\n","slug":"71-payments-report","summary":null,"lastPublishedAt":1727375071000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"72","title":"Aging receivables report\\n","slug":"72-aging-receivables-report","summary":null,"lastPublishedAt":1727375188000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":3}}},{"id":"150","title":"FAQs about Finances","slug":"150-faqs-about-finances","featuredImageUrl":null,"articles":{"results":[{"id":"1758","title":"How can a member use a credit or outstanding balance?","slug":"1758-how-can-a-member-use-a-credit-or-outstanding-balance","summary":"Members can apply a credit or outstanding balance when paying one or more invoices from their member profile. 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","lastPublishedAt":1719252298000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1646","title":"Mobile App for Members (Android): A Guide for Members","slug":"1646-mobile-app-for-members-android-a-guide-for-members","summary":"The WildApricot for members app allows members and other contacts to log in and view content drawn from your WildApricot site. ","lastPublishedAt":1719252359000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1516","title":"Mobile App for Members (iOS): A Guide for Admins","slug":"1516-mobile-app-for-members-ios-a-guide-for-admins","summary":"WildApricot\'s mobile app for members allows members and other contacts to log in and view content drawn from your WildApricot site on their mobile devices","lastPublishedAt":1719349236000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1593","title":"Mobile App for Members (iOS): A Guide for Members","slug":"1593-mobile-app-for-members-ios-a-guide-for-members","summary":"The WildApricot for Members app allows you to log in and view content drawn from your WildApricot site","lastPublishedAt":1719349290000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":5}}}]},{"id":"32","title":"WildApricot APIs","slug":"32-wildapricot-apis","featuredImageUrl":null,"articles":{"results":[],"pageInfo":{"totalCount":0}},"parentCategory":null,"subCategories":[{"id":"156","title":"Getting started with WildApricot APIs","slug":"156-getting-started-with-wildapricot-apis","featuredImageUrl":null,"articles":{"results":[{"id":"182","title":"Using WildApricot\'s API\\n","slug":"182-using-wildapricot-s-api","summary":null,"lastPublishedAt":1682454269000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"484","title":"API authentication","slug":"484-api-authentication","summary":"This article describes how to authorize third-party applications to work with Wild Apricot\'s Admin API and Member API. You\'ll learn how to choose the right authentication option, how to get and refresh authentication tokens, and how to use tokens to access the APIs.","lastPublishedAt":1652792093000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"488","title":"Batch API requests\\n","slug":"488-batch-api-requests","summary":"You can combine up to 5 API subrequests in a batch request.","lastPublishedAt":1682452687000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"487","title":"API status codes\\n","slug":"487-api-status-codes","summary":"Along with the results of an API call, Wild Apricot\'s API returns a status code indicating the state of the requested operation.","lastPublishedAt":1664885461000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"485","title":"Sample API applications","slug":"485-sample-api-applications","summary":null,"lastPublishedAt":1727379100000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1705","title":"Working with API from JavaScript","slug":"1705-working-with-api-from-javascript","summary":"There is a special case to allow calls to the API from JavaScript: if your code is located on Wild Apricot site pages (for example, on some page in your_organization.wildapricot.org), then the API calls can be made with the permissions of the currently logged in user. ","lastPublishedAt":1652792206000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":6}}},{"id":"230","title":"API updates in 2024","slug":"230-api-updates-in-2024","featuredImageUrl":null,"articles":{"results":[{"id":"2051","title":"API Update: Returned items limited to 100 per request","slug":"2051-api-update-returned-items-limited-to-100-per-request","summary":"Returned items for all lists now limited to a maximum of 100 items per request","lastPublishedAt":1713370286000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2872","title":"API update: Added new parameters for specific endpoints","slug":"2872-api-update-added-new-parameters-for-specific-endpoints","summary":null,"lastPublishedAt":1727380019000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":2}}},{"id":"217","title":"API updates in 2023","slug":"217-api-updates-in-2023","featuredImageUrl":null,"articles":{"results":[{"id":"2007","title":"Public API 2023 updates","slug":"2007-public-api-2023-updates","summary":null,"lastPublishedAt":1705940519000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":1}}},{"id":"62","title":"WildApricot Admin API","slug":"62-wildapricot-admin-api","featuredImageUrl":null,"articles":{"results":[{"id":"506","title":"Accounts admin API call\\n","slug":"506-accounts-admin-api-call","summary":null,"lastPublishedAt":1659640594000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"505","title":"AuditLogItems admin API call","slug":"505-auditlogitems-admin-api-call","summary":"You can use the AuditLogItems API call to retrieve a filtered list of financial history entries, and to retrieve a particular financial history entry.","lastPublishedAt":1667567762000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"504","title":"Bundles admin API call","slug":"504-bundles-admin-api-call","summary":null,"lastPublishedAt":1659640653000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"507","title":"Base admin API call\\n","slug":"507-base-admin-api-call","summary":null,"lastPublishedAt":1659640675000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"502","title":"Contacts admin API call\\n","slug":"502-contacts-admin-api-call","summary":"Using the Contacts API, you retrieve or update contact information, and add contacts to your database. You can retrieve a detailed list of contacts, a list of contact IDs, or details about a particular contact. You can retrieve the contact list synchronously or asynchronously.","lastPublishedAt":1659640898000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"503","title":"ContactFields admin API call","slug":"503-contactfields-admin-api-call","summary":null,"lastPublishedAt":1667568157000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1607","title":"EmailDrafts admin API call","slug":"1607-emaildrafts-admin-api-call","summary":null,"lastPublishedAt":1659640405000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"499","title":"Events admin API call \\n","slug":"499-events-admin-api-call","summary":"You can use the Events API call to retrieve information about events, and to create, update, or delete an event. You can retrieve information for all events, and just for a specific event. You can also use the Events API to retrieve the number of events.","lastPublishedAt":1659640995000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"501","title":"EventRegistrations admin API call\\n","slug":"501-eventregistrations-admin-api-call","summary":null,"lastPublishedAt":1659641050000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"500","title":"EventRegistrationTypes admin API call\\n","slug":"500-eventregistrationtypes-admin-api-call","summary":null,"lastPublishedAt":1670959953000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"498","title":"Invoices admin API call\\n","slug":"498-invoices-admin-api-call","summary":"You can use the Invoices API call to retrieve information on a particular invoice, or for multiple invoices, filtered by date, contact, event, or unpaid invoices. You can also create, edit, void, or delete an invoice.","lastPublishedAt":1659641166000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"497","title":"MemberGroups admin API call\\n","slug":"497-membergroups-admin-api-call","summary":null,"lastPublishedAt":1659640548000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"496","title":"MembershipLevels admin API call\\n","slug":"496-membershiplevels-admin-api-call","summary":null,"lastPublishedAt":1659640724000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"494","title":"Payments admin API call\\n","slug":"494-payments-admin-api-call","summary":"You can use the Payments API call to retrieve information for a particular payment, or for multiple payments, filtered by date, contact, or event. You can also create, edit, or delete a payment, allowing you to migrate existing payment records to your Wild Apricot database.","lastPublishedAt":1659641333000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"495","title":"PaymentAllocations admin API call\\n","slug":"495-paymentallocations-admin-api-call","summary":null,"lastPublishedAt":1659640741000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"493","title":"Pictures admin API call\\n","slug":"493-pictures-admin-api-call","summary":null,"lastPublishedAt":1659640759000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"492","title":"Refunds admin API call\\n","slug":"492-refunds-admin-api-call","summary":"You can use the Refunds API call to retrieve information for a particular refund, or for multiple refunds, filtered by date, contact, or event. You can also create, edit, or delete a refund.","lastPublishedAt":1659641208000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"491","title":"SavedSearches admin API call\\n","slug":"491-savedsearches-admin-api-call","summary":"You can use the SavedSearches API call to retrieve information about saved contact searches or saved member searches. You can retrieve information for all saved searches, and just for a particular search. Wild Apricot\'s API is intended for use by developers with technical expertise. The SavedSearches API call supports the following functions. 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WildApricot subscription plan","lastPublishedAt":1698245995000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1837","title":"Job Board Quick Start Guide","slug":"1837-job-board-quick-start-guide","summary":"Quick steps to get started with your job board","lastPublishedAt":1700245402000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1838","title":"Job Board Integration and Visibility","slug":"1838-job-board-integration-and-visibility","summary":"Ways to increase visibility and traffic for your job board ","lastPublishedAt":1700089993000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1840","title":"Posting Jobs: A User Guide","slug":"1840-posting-jobs-a-user-guide","summary":"A user guide for posting a job on your job board","lastPublishedAt":1700246844000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":5}}},{"id":"207","title":"Managing your Job 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macros in text messages","slug":"1895-using-macros-in-text-messages","summary":"How to use macros for personalized content in your text message campaigns","lastPublishedAt":1707509918000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1908","title":"Viewing campaign results","slug":"1908-viewing-campaign-results","summary":"How to monitor your text messaging campaign","lastPublishedAt":1690309419000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1889","title":"Conversations screen","slug":"1889-conversations-screen","summary":"The Conversations screen shows text messages sent and received for each contact","lastPublishedAt":1695673537000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1890","title":"Billing screen for text messaging","slug":"1890-billing-screen-for-text-messaging","summary":"Your Text messaging service 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messages?","slug":"1916-how-can-contacts-opt-out-of-receiving-text-messages","summary":null,"lastPublishedAt":1707511982000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1898","title":"How soon will recipients receive my text message?","slug":"1898-how-soon-will-recipients-receive-my-text-message","summary":null,"lastPublishedAt":1707511850000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1896","title":"Why can\'t I text recipients outside the US or Canada?","slug":"1896-why-can-t-i-text-recipients-outside-the-us-or-canada","summary":null,"lastPublishedAt":1707512291000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1900","title":"Why is my text messaging account suspended?","slug":"1900-why-is-my-text-messaging-account-suspended","summary":"Reasons why your text messaging account may be suspended","lastPublishedAt":1727461759000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1917","title":"Is there a limit on the number of text messages?","slug":"1917-is-there-a-limit-on-the-number-of-text-messages","summary":null,"lastPublishedAt":1707511908000,"accessControl":{"access":"PUBLIC","isInternal":false}}],"pageInfo":{"totalCount":7}}}]},{"id":"138","title":"Release History","slug":"138-release-history","featuredImageUrl":null,"articles":{"results":[],"pageInfo":{"totalCount":0}},"parentCategory":null,"subCategories":[{"id":"163","title":"Latest browser app releases","slug":"163-latest-browser-app-releases","featuredImageUrl":null,"articles":{"results":[{"id":"2880","title":"Version 8.12.0 Release","slug":"2880-version-8-12-0-release","summary":null,"lastPublishedAt":1731675259000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2874","title":"Version 8.11.0 Release","slug":"2874-version-8-11-0-release","summary":null,"lastPublishedAt":1729598817000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2870","title":"Version 8.10.0 Release","slug":"2870-version-8-10-0-release","summary":null,"lastPublishedAt":1728059927000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2858","title":"Version 8.9.0 Release","slug":"2858-version-8-9-0-release","summary":null,"lastPublishedAt":1725982774000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2855","title":"Version 8.8.0 Release","slug":"2855-version-8-8-0-release","summary":null,"lastPublishedAt":1723554739000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2847","title":"Version 8.7.0 Release","slug":"2847-version-8-7-0-release","summary":null,"lastPublishedAt":1718821111000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2028","title":"Version 8.6.0 Release","slug":"2028-version-8-6-0-release","summary":"Product updates included in the release of version 8.6.0","lastPublishedAt":1716472746000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"2015","title":"Version 8.5.1 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","slug":"1969-version-8-3-1-release","summary":"Patch release 8.3.1","lastPublishedAt":1713193890000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1956","title":"Version 8.3.0 Release","slug":"1956-version-8-3-0-release","summary":"What\'s new with WildApricot version 8.3.0","lastPublishedAt":1713193826000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1955","title":"Version 8.2.0 Release","slug":"1955-version-8-2-0-release","summary":"Product updates released with WildApricot version 8.2.0","lastPublishedAt":1726778632000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1952","title":"Version 8.1.4 Release","slug":"1952-version-8-1-4-release","summary":"The version 8.1.4 release includes the following product updates","lastPublishedAt":1713193778000,"accessControl":{"access":"PUBLIC","isInternal":false}},{"id":"1942","title":"Version 8.1.3 Release","slug":"1942-version-8-1-3-release","summary":"Version 8.1.3 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