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<span property="dc:title" content="Digital Accessibility" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="content"> <div class="field field-name-field-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><h3>Web Accessibility Statement</h3> <p>UCSF is committed to providing an online environment that is accessible to everyone, including individuals with visual, auditory, motor or cognitive disabilities.</p> <p>Improving accessibility benefits all of us by helping to improve Search Engine Optimization (SEO), future-proof content and promote a model of inclusivity.</p> <p>If you are experiencing a web accessibility issue with content on a website or posted PDF documents on the UCSF website, please contact us to <a href="https://websites.ucsf.edu/content/report-accessibility-issue">report an accessibility issue</a> and include the URL. More information below.</p> <h3><a id="Report" name="Report"></a>How to Report an Accessibility Issue</h3> <p>IT Web Services strives to provide website administrators with accessible website templates, a compliance monitoring tool and training to ensure a positive user experience. If you cannot access website or web application content or use a feature with assistive technology, please <a href="https://websites.ucsf.edu/content/report-accessibility-issue">report an accessibility issue</a>. This is our <a href="https://websites.ucsf.edu/accessibility-complaint-investigation-and-resolution-process">accessibility complaint investigation and resolution process</a>.</p> <p><a id="list" name="list"></a>You may also directly contact the related services by phone, email, or mailing address from the following list:</p> <p><strong>Student Disability Services</strong><br /> <a href="http://sds.ucsf.edu">http://sds.ucsf.edu</a><br /> Tim Montgomery, Co-Director or Clayton Littrell, Co-Director<br /> 500 Parnassus Ave, Milberry Union, MU100<br /> San Francisco, CA 94143<br /> Telephone: 415-502-3469<br /> Email: <a href="/cdn-cgi/l/email-protection#d784a3a2b3b2b9a393bea4b6b5bebbbea3ae97a2b4a4b1f9b2b3a2"><span class="__cf_email__" data-cfemail="5704232233323923133e2436353e3b3e232e172234243179323322">[email protected]</span></a></p> <p><strong>Employee Disability</strong><br /> Disability Management Services, Campus HR<br /> <a href="https://hr.ucsf.edu/service/disability-management">https://hr.ucsf.edu/service/disability-management</a><br /> 3333 California Street, Suite 330<br /> San Francisco, CA 94143<br /> Telephone: 415-476-2621</p> <p><strong>Patient Relations, UCSF Medical Center</strong><br /> <a href="https://www.ucsfhealth.org/services/patient-relations">https://www.ucsfhealth.org/services/patient-relations</a><br /> Patient Relations is available by phone from 8:30 a.m. to 5 p.m. Monday to Friday at (415) 353-1936 or on weekends and holidays by calling the Nursing Supervisor at (415) 353-1797.</p> <p><strong>Information Technology Help Desk</strong><br /> Create a ticket or chat at <a href="https://ucsf.service-now.com/ucsfit">https://ucsf.service-now.com/ucsfit</a><br /> Telephone: (415) 514-4100</p> <h3>New ADA Title II Ruling</h3> <p></p> <p>On Wednesday, April 24, 2024, the Department of Justice (DOJ) finalized the new rule to make websites ADA accessible for people with disabilities. This date is important because, in two years, April 24, 2026, is the deadline for compliance.</p> <h4>Two important takeaways</h4> <ol> <li>Technical standards for compliance are Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.</li> <li>Site owners are responsible for making their site(s) and applications WCAG 2.1 AA compliant by <strong>April 24, 2026</strong>, and maintaining compliance thereafter.</li> </ol> <h4>Official Links</h4> <ul> <li><strong><a data-loopstyle="linkonly" data-outlook-id="c685628b-1012-4fa0-97b2-62846f16177c" href="https://www.ada.gov/assets/pdfs/web-rule.pdf" id="OWA8dd85a90-b813-dfc8-2a8a-fce8bfcbdf66" title="https://www.ada.gov/assets/pdfs/web-rule.pdf">Official Federal Register rule</a></strong><br /> “Nondiscrimination on the Basis of Disability; Accessibility of Web Information and Services of State and Local Government Entities.” This 289-page PDF is the long-form ruling from the ADA.</li> <li><strong><a data-loopstyle="linkonly" data-outlook-id="f0509a04-6ae2-461b-8d2b-fe2e7a15602b" href="https://www.ada.gov/notices/2024/03/08/web-rule/" id="OWA61149b41-8121-0a20-2a0e-02fd4939bb20" title="https://www.ada.gov/notices/2024/03/08/web-rule/">Fact Sheet</a></strong><br /> New Rule on the Accessibility of Web Content and Mobile Apps Provided by State and Local Governments. This web page from ADA.gov contains highlights of the requirements, a summary of the exceptions, and more.</li> <li><strong><a data-loopstyle="linkonly" data-outlook-id="0f6f23f6-ee8b-4fcf-9d4c-d18e4af8b4b3" href="https://www.justice.gov/opa/pr/justice-department-publish-final-rule-strengthen-web-and-mobile-app-access-people" id="OWA12e4a0e8-b1a0-0eac-05d2-f8aeae426fe3" title="https://www.justice.gov/opa/pr/justice-department-publish-final-rule-strengthen-web-and-mobile-app-access-people">Press Release</a></strong><br /> The DOJ announced on April 9, 2023, the Attorney General’s intent to sign the ruling that was proposed in August 2023. </li> </ul> <h4>Brush up on WCAG 2.1</h4> <ul> <li><a data-auth="NotApplicable" data-loopstyle="linkonly" data-outlook-id="6fc16da3-06eb-426f-ad46-bd6f512cf93e" href="https://intopia.digital/articles/whats-new-in-wcag-2-1/" id="OWA4e8197bb-57b4-a205-bbbc-c4798b781c2b" title="https://intopia.digital/articles/whats-new-in-wcag-2-1/">What’s New in WCAG 2.1?</a></li> <li>Download the <a data-auth="NotApplicable" data-loopstyle="linkonly" data-outlook-id="c7ed001b-a464-43ec-8264-7ec1a6f4507c" href="https://intopia.digital/wp-content/uploads/2019/10/2019-WCAG2.1-Map-Intopia-plus-reading-order.pdf" id="OWA51a33dcc-f6ca-ffe6-2690-a5a34b33b366" title="https://intopia.digital/wp-content/uploads/2019/10/2019-WCAG2.1-Map-Intopia-plus-reading-order.pdf">WCAG 2.1 Map</a> (PDF)</li> <li><a data-auth="NotApplicable" data-loopstyle="linkonly" data-outlook-id="df355188-768c-45ae-8b96-d9af950f270e" href="https://it.ucsf.edu/how-to/digital-accessibility-training" id="OWAd95481c0-57c5-6cd8-e5e0-bcc280470641" title="https://it.ucsf.edu/how-to/digital-accessibility-training">IT Digital Accessibility Training</a></li> </ul> <h3>Overview</h3> <div> <p>Go over the basics of accessibility principles and policies, and see all of the digital accessibility resources at UCSF.</p> <p><strong><a href="https://it.ucsf.edu/service/digital-accessibility-program" target="_blank">Learn more about the Digital Accessibility Program »</a></strong></p> </div> <div> <h4>Request a Digital Accessibility Consultation</h4> <p>Request an interactive consultation regarding digital accessibility of online content.</p> <p><strong><a href="https://ucsf.service-now.com/ucsfit?id=ucsf_sc_cat_item&sys_id=61ac601a1bb9c51056fedb56dc4bcb78&sysparm_category=6077b0f2a0be7400e2dc5c11a30e5dff" target="_blank">Request an accessibility consultation </a></strong><a href="https://ucsf.service-now.com/ucsfit?id=ucsf_sc_cat_item&sys_id=61ac601a1bb9c51056fedb56dc4bcb78&sysparm_category=6077b0f2a0be7400e2dc5c11a30e5dff" target="_blank"><strong>»</strong></a></p> </div> <div> <h4>Getting Started with Digital Accessibility</h4> <p>How to get started monitoring your websites and web apps for accessibility.</p> <p><strong><a href="https://it.ucsf.edu/how-to/getting-started-digital-accessibility" target="_blank">Learn more about getting started »</a></strong></p> </div> <div> <h4>Testing</h4> <p>See how your website is doing with these free, easy-to-use tools that will help you stay on track.</p> <p><strong><a href="https://it.ucsf.edu/how-to/testing-digital-accessibility" target="_blank">Learn more about tools to test your site »</a></strong></p> </div> <p> </p> </div></div></div> </div> </div> </div> </div> </div> </div> </div> <div id="sidebar" class="column"> <div class="sidebar_top"> <div class="region region-sidebar-top"> <div id="block-menu-block-2" class="block block-menu-block"> <h3><a href="/policies-standards" class="active-trail">Policies & Standards</a></h3> <div class="content"> <div class="menu-block-wrapper menu-block-2 menu-name-main-menu parent-mlid-0 menu-level-2"> <ul class="menu"><li class="first leaf menu-mlid-2041"><a href="/policies-standards" title="">Overview & Requirements</a></li> <li class="leaf menu-mlid-4051"><a href="/policies-standards/ucsf-policy-registration-and-use-domain-names">Registration and Use of Domain 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