France Services : des services publics au cœur des territoires - France Service - Démarches

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services publics au cœur des territoires </h1> <div class="fr-grid-row fr-mb-2w"> <div class="fr-col-5 fr-col-md-6"> <div id=3143fc7406b7075c599a8a5fdcd137be class="fr-tag"> <span class="fr-displayed-lg">Mis à jour le </span><span>25/10/2024</span> </div> </div> </div> <div class="fr-grid-row fr-grid-row--center"> <div class="fr-col-12 fr-col-sm-8"> <figure class="fr-content-media" style="width:280px;" role="group"> <div class="fr-content-media__img"> <img class="fr-responsive-img" src="/var/ezwebin_site/storage/images/demarches/france-service/france-services-des-services-publics-au-coeur-des-territoires/122774-1-fre-FR/France-Services-des-services-publics-au-coeur-des-territoires_large.jpg" alt="" style="aspect-ratio: 1.75;" /> </div> </figure> </div> </div> <div class="fr-text--lead"> Démarches administratives liées à l'emploi, la santé, la retraite… Les maisons France Services permettent aux usagers d’accéder à un bouquet de services au sein d'un même lieu. </div> <p><b>France Services</b> est un nouveau modèle d’accès aux services publics pour les Français. Il vise à permettre à chaque citoyen quel que soit l’endroit où il vit, en ville ou à la campagne, d’accéder aux services publics et d’être accueilli dans un lieu unique, par des personnes formées et disponibles, pour effectuer ses démarches du quotidien.</p><h5>Au moins onze opérateurs nationaux partenaires</h5><p>Chaque <b>France Services</b> permet un accompagnement sur les démarches de plusieurs partenaires : La Poste, Pôle emploi, Caisse nationale des allocations familiales, Caisse Générale de Sécurité Sociale de la Martinique, ministères de l’Intérieur et de la Justice, Direction générale des finances publiques, Agence Nationale pour l'Amélioration de l'Habitat, Chèque énergie.</p> <div class=""> <figure id=8bc91d3174d2ff68e4ac915eb6bfbabd role="group" class="fr-content-media embed-image" style="width:335px;"> <div class="fr-content-media__img"> <img class="fr-responsive-img" src="/var/ezwebin_site/storage/images/media/images/112/122824-1-fre-FR/11.jpg" alt="" style="aspect-ratio: 3.9880952380952;" /> </div> </figure></div><h5>L’offre de service</h5><p>Ce nouveau modèle se caractérise par <b>4 ambitions</b> pour faciliter l’accès aux services publics :</p><p>- <b>le retour du service public au cœur des territoires.</b> Chaque Français doit, à terme, pouvoir accéder à une France Services en moins de 30 minutes ;</p><p>- <b>un service public moderne</b>, qui apporte une réponse à visage humain aux besoins des citoyens par la présence physique d’au moins deux agents d’accueil formés pour accompagner les usagers dans leurs démarches, tout en exploitant les potentialités du numérique et en formant les personnes éloignées des usages de l'Internet ;</p><p>- <b>un niveau de qualité garanti</b>, quels que soient le lieu d’implantation et le responsable local France Services (une collectivité, un acteur public ou privé) ; grâce à une formation commune et continue pour tous les agents et à des outils numériques spécifiquement développés pour répondre aux besoins des usagers ;</p><p>- <b>un lieu de vie agréable et convivial</b>, qui renouvelle la vision des guichets de services publics et qui donne accès, au-delà des formalités administratives, à une gamme élargie de services (accompagnement social, ateliers d'initiation, etc…)</p> <div class=""> <figure id=d4884971db1b752f65f962aa0d24e5c5 role="group" class="fr-content-media embed-image" style="width:335px;"> <div class="fr-content-media__img"> <img class="fr-responsive-img" src="/var/ezwebin_site/storage/images/media/images/103/122820-1-fre-FR/10.jpg" alt="" style="aspect-ratio: 1.781914893617;" /> </div> </figure></div><h5>18 France Services labellisés en Martinique mais 20 points d'accueil pour vous servir</h5><p>Au sein d'une « France services », vous serez accueilli par un agent pour obtenir des informations et effectuer des démarches administratives relevant de plusieurs administrations ou organismes publics. De l’information à l’accompagnement sur des démarches spécifiques, les France services articulent présence humaine et outils numériques. </p> <div class="fr-table fr-table--bordered comparison" style="width: 100%"> <caption></caption> <table> <col class="bgdark" /> <col class="bglight" /> <col class="bglight" /> <col class="bglight" /> <tr><td valign="top"> <h2><b>Communes</b></h2> </td><td valign="top"> <h2><b>Antennes</b></h2> </td><td valign="top"> <h2><b>Adresses</b></h2> </td><td valign="top"> <h2><b>Téléphones</b></h2> </td></tr><tr><td valign="top"> <b>Morne-Rouge</b> </td><td valign="top"> France Services de Morne-Rouge </td><td valign="top"> Mairie Annexe - Rue Edgar Nestoret </td><td valign="top"> 05 96 52 30 23 </td></tr><tr><td valign="top"> <b>Prêcheur</b> </td><td valign="top"> France Services Le Prêcheur </td><td valign="top"> Bourg </td><td valign="top"> 06 96 31 10 75 </td></tr><tr><td valign="top"> <b>Robert</b> </td><td valign="top"> France Services du Robert </td><td valign="top"> Avenue Constant Leray - Bourg du Vert Pré </td><td valign="top"> 05 96 65 92 14 </td></tr><tr><td valign="top"> <b>Lorrain</b> </td><td valign="top"> France Services Le Lorrain </td><td valign="top"> 9 rue des Sapotilles - Lotissement Prébourg </td><td valign="top"> 05 96 53 20 87 </td></tr><tr><td valign="top"> <b>Sainte-Marie</b> </td><td valign="top"> France Services de Sainte-Marie </td><td valign="top"> Quartier Reculé - Résidence Bèlè </td><td valign="top"> 05 96 69 30 06 </td></tr><tr><td valign="top"> <b>Morne-Vert</b> </td><td valign="top"> France Services Le Morne-Vert </td><td valign="top"> Place de la Chapelle </td><td valign="top"> 06 96 41 43 97 </td></tr><tr><td valign="top"> <b>Case-Pilote</b> </td><td valign="top"> France Services de Case-Pilote </td><td valign="top"> Place Gaston Monnerville - Bourg </td><td valign="top"> 05 96 78 45 55 </td></tr><tr><td valign="top"> <b>Fort de France</b> </td><td valign="top"> France Services Point services aux particuliers </td><td valign="top"> Terres Sainville - 18 rue Robespierre </td><td valign="top"> <p>05 96 51 21 20</p><p>06 96 45 44 89</p> </td></tr><tr><td valign="top"> <b>Fort de France</b> </td><td valign="top"> France Services Dorothy </td><td valign="top"> Dillon - Résidence Athéna </td><td valign="top"> 05 96 35 48 86 </td></tr><tr><td valign="top"> <b>Lamentin</b> </td><td valign="top"> France Services Lamentin Bourg </td><td valign="top"> Bourg - Rue Ernest Maugée </td><td valign="top"> 05 96 52 73 85 </td></tr><tr><td valign="top"> <b>Lamentin</b> </td><td valign="top"> Antenne France services CASE de Pelletier </td><td valign="top"> 161 Chemin village Clédor </td><td valign="top"> 05 96 65 01 63<br />05 96 39 01 02 </td></tr><tr><td valign="top"> <b>Saint-Joseph</b> </td><td valign="top"> France Services de Saint-Joseph </td><td valign="top"> Bourg - 35 rue Eugène Maillard </td><td valign="top"> 05 96 57 48 69 </td></tr><tr><td valign="top"> <b>Ducos</b> </td><td valign="top"> France Services de Ducos </td><td valign="top"> Quartier Durivage - Rez-de-Chaussée du Bât. B - Résidence La Cannaie </td><td valign="top"> 05 96 57 43 22 </td></tr><tr><td valign="top"> <b>Trois-Ilets</b> </td><td valign="top"> France Services des Trois-Ilets </td><td valign="top"> 1 rue Bontemps </td><td valign="top"> 05 96 58 11 71 </td></tr><tr><td valign="top"> <b>Vauclin</b> </td><td valign="top"> France Services du Vauclin </td><td valign="top"> Rue Victor Hugo </td><td valign="top"> 05 96 74 93 47 </td></tr><tr><td valign="top"> <b>Anses d’Arlet</b> </td><td valign="top"> France Services Les Anses-d’Arlet </td><td valign="top"> Petite Anse - Rue Case Toto </td><td valign="top"> 05 96 76 61 48 </td></tr><tr><td valign="top"> <b>Anses d’Arlet</b> </td><td valign="top"> Antenne France services Bourg </td><td valign="top"> Cyber Base du Bourg - Rue Félix Eboué </td><td valign="top"> 05 96 68 64 82 </td></tr> </table> </div><p> </p> <div class="fr-table fr-table--bordered comparison" style="width: 100%"> <caption></caption> <table> <col class="bgdark" /> <col class="bglight" /> <tr><td colspan="2" valign="top"> <h2 class=" text-center"><b>3 Bus France Services</b></h2> </td></tr><tr><td valign="top"> Justibus </td><td valign="top"> 05 96 48 42 44 </td></tr><tr><td valign="top"> Servibus </td><td valign="top"> 0696 85 54 94 - 05 96  50 21 20 </td></tr><tr><td valign="top"> Bus PLUS espace Sud </td><td valign="top"> 06 96 55 67 62 - 0596 62 53 53 </td></tr> </table> </div><p> <a name="eztoc225875_0_0_5" id="eztoc225875_0_0_5"></a></p><h5>Où trouver France Services ?</h5><p>Carte des maisons France Services en Martinique <i>:</i></p> <div class=""><figure id=25a4ee332881727434e5fd39b8e986b2 role="group" class="fr-content-media" style="width:555px;" aria-label="© "> <div class="fr-content-media__img"> <a href="/var/ezwebin_site/storage/images/media/images/carte-france-service-20240427/181500-1-fre-FR/Carte-France-Service-20240427.png" target="_blank" rel="noopener external"> <img class="fr-responsive-img" src="/var/ezwebin_site/storage/images/media/images/carte-france-service-20240427/181500-1-fre-FR/Carte-France-Service-20240427_imagefull.png" alt="" title="Afficher l'image dans sa taille d'origine - Nouvelle fenêtre" style="aspect-ratio: 0.70700636942675;" /> </a> </div> </figure></div><p><b>Démarches administratives, un site pour vous aider :</b></p><p> <a href="https://www.mesdroitssociaux.gouv.fr/accueil/qui-sommes-nous" id=152260f120298f7175283c4010659b61 target="_self" class="fr-link">https://www.mesdroitssociaux.gouv.fr/accueil/qui-sommes-nous</a></p> </div> <div class="fr-col-12 fr-col-md-4"> <nav class="fr-sidemenu" role="navigation" aria-label="secondaire"> <div class="fr-sidemenu__inner"> <button class="fr-sidemenu__btn" aria-controls="fr-sidemenu-wrapper-right" aria-expanded="false">En complément</button> <div class="fr-collapse fr-px-1w" id="fr-sidemenu-wrapper-right"> <div class="fr-card fr-enlarge-link fr-card--grey fr-card--no-border" id=cb967dfa1cd32901faea036b1c944eea> <div class="fr-card__body"> <div class="fr-card__content"> <h2 class="fr-card__title"> <a class="" href="/rendez-vous">Prendre un rendez-vous</a> </h2> <p class="fr-card__desc"> Consultez nos services disponibles sur rendez-vous </p> </div> </div> </div><div class="fr-card fr-enlarge-link fr-card--grey fr-card--no-border fr-mt-3w" id=c7e7304fb889f2be4149401279ebe83f> <div class="fr-card__body"> <div class="fr-card__content"> <h2 class="fr-card__title"> <a class="" href="/horaires">Horaires et coordonnées</a> </h2> <p class="fr-card__desc"> Retrouvez les horaires et coordonnées de nos services </p> </div> </div> </div><div class="fr-card fr-card--no-border fr-mt-3w" id=5e04e51ad641cf9d4a978dfec1714ac7> <div class="fr-card__body"> <div class="fr-card__content"> <h2 class="fr-card__title"> Les services de l'État </h2> <p class="fr-card__desc">Vous pouvez saisir l'administration par voie électronique en adressant en ligne vos demandes d'information ou envoyer un dossier lié à une démarche administrative.</p> <div class="fr-card__end"> <a id=8b5db6941b36056c3a3a90bb2d0f720c class="fr-link fr-link--icon-right fr-icon-external-link-line fr-mb-3w" href=https://contacts-demarches.interieur.gouv.fr/ target="_blank" title="Accéder à la plateforme les services de l'état https://contacts-demarches.interieur.gouv.fr/ - 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France Services : des services publics au cœur des territoires - France Service - Démarches - Les services de l'État en Martinique