Modernising the Corporate Tax Function - Technology Insights

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technology insights</span> </li> </ol> </nav> </div> </div> </div> </div> </div> </div> </div> <div class="container-fluid"> <div > <div class="row"></div> </div> </div> </div></div></div> </div> </header>   <main> <div id="content" class="container"> <div class="row"> <div class="row"><div class="component article-header col-12"> <div class="component-content"> <div class="image field-image"><image height="960" stylelabs-content-type="Image" alt="Creative business meeting of professionals brainstorming ideas in a collaborative boardroom" stylelabs-content-id="2283412" width="3840" thumbnailsrc="https://contenthub.wolterskluwer.com/api/gateway/2283412/thumbnail" src="https://assets.contenthub.wolterskluwer.com/api/public/content/2283412-creative-business-meeting-of-professionals-brainstorming-ideas-in-a-collaborative-boardroom-db7dbd6af0?v=cc8aa209" srcset="https://assets.contenthub.wolterskluwer.com/api/public/content/2283412-creative-business-meeting-of-professionals-brainstorming-ideas-in-a-collaborative-boardroom-db7dbd6af0?v=cc8aa209&t=w539l 539w,https://assets.contenthub.wolterskluwer.com/api/public/content/2283412-creative-business-meeting-of-professionals-brainstorming-ideas-in-a-collaborative-boardroom-db7dbd6af0?v=cc8aa209&t=w767l 767w,https://assets.contenthub.wolterskluwer.com/api/public/content/2283412-creative-business-meeting-of-professionals-brainstorming-ideas-in-a-collaborative-boardroom-db7dbd6af0?v=cc8aa209&t=w991l 991w,https://assets.contenthub.wolterskluwer.com/api/public/content/2283412-creative-business-meeting-of-professionals-brainstorming-ideas-in-a-collaborative-boardroom-db7dbd6af0?v=cc8aa209&t=w1199l 1199w,https://assets.contenthub.wolterskluwer.com/api/public/content/2283412-creative-business-meeting-of-professionals-brainstorming-ideas-in-a-collaborative-boardroom-db7dbd6af0?v=cc8aa209&t=w1440l 1440w,https://assets.contenthub.wolterskluwer.com/api/public/content/2283412-creative-business-meeting-of-professionals-brainstorming-ideas-in-a-collaborative-boardroom-db7dbd6af0?v=cc8aa209&t=w1920l 1920w" loading="lazy" data-variantitemid="{BE3AA2CD-F268-4264-930D-7F019E425767}" sizes="(max-width:539px)539px, (max-width:767px)767px, (max-width:991px)991px,(max-width:1199px)1199px,(max-width:1440px)1440px,1920px" format="" data-variantfieldname="Image" /></div><div class="container no-padding"><div class="col-lg-10 offset-lg-1 no-padding"><div class="eyebrow"><span class="interest-area field-name">Tax & Accounting</span><span class="interest-area field-name">Finance</span><span class="interest-area field-name">Compliance </span><span class="date field-editorial-publish-date">18 September, 2024</span></div><h1 class="title field-title">Modernising the corporate tax function - technology insights</h1><div class="author-section"></div></div></div> </div> </div> <div class="row component column-splitter"> <div class="col-12 col-md-8 col-lg-1 sticky-wrapper"> <div class="row"> <div class="component social-share vertical col-12"> <div class="component-content"> <div class="share-sticky"><div class="share-wrapper"><div class="share-btn share-btn-linkedin" aria-label="Share on Linkedin"></div><div class="share-btn share-btn-twitter" aria-label=" Share on Twitter"></div><div class="share-btn share-btn-facebook" aria-label="Share on Facebook"></div><div class="share-btn share-btn-mail" aria-label="Share with Mail"></div><div class="share-btn share-btn-print" aria-label="Print"></div><div class="share-btn share-btn-link" aria-label="Copy Link"></div></div></div> </div> </div> </div> </div> <div class="col-12 col-md-8 col-lg-6"> <div class="row"> <div class="component row-splitter"> <div class="container-fluid"> <div > <div class="row"> <div class="component rich-text article-text indent-top"> <div class="component-content"> <h3>Key takeaways<br /></h3> <ul> <li>The reliance on previously sufficient processes and solutions such as spreadsheets creates challenges in building a data-driven organisation.</li> <li>Systems need to support tax professionals in their day-to-day roles while simplifying data extraction and flow management and integrating systems to provide an end-to-end audit trail of data from source to output.</li> <li>The secret to successful change management starts with a focus on reducing resistance and building internal champions.</li> <li>To leverage AI, you need to ensure data and systems are ready first.</li> </ul> <hr /> <h3>Table of contents<br /></h3> <ul> <li><a href="#intro">Introduction</a></li> <li><a href="#problem">The problem with spreadsheets</a></li> <li><a href="#push">The push for automation and integration</a></li> <li><a href="#building">Building the business case for tax transformation</a></li> <li><a href="#future">The future: AI and data sensitivity</a></li> <li><a href="#roadmap">A roadmap for continuous improvement</a></li> </ul> </div> </div> <div class="component rich-text article-text col-12"> <div class="component-content"> <h2><a id="intro"></a>Introduction</h2> <p>As businesses face increasing regulatory demands and shifting tax governance requirements, the corporate tax function is under pressure to modernise. The transition from traditional tools like spreadsheets to integrated, automated systems is becoming essential for tax professionals striving to meet new challenges. This was the focus of a recent panel discussion hosted by Wolters Kluwer where experts highlighted the importance of leveraging technology to address data accessibility, streamline processes, and improve reporting accuracy.</p> <h2><a id="problem"></a>The problem with spreadsheets</h2> <p>Despite the growing complexity of tax regulations, audience data shows that 75% of tax professionals still rely on spreadsheets as their primary tool for tax compliance. “Spreadsheets are an excellent tool and have served tax teams well in many cases” emphasised Chris Dam, Chief Product Officer from <a href="https://www.oneteam.services/" target="_blank">OneTeam Services</a>, an industry leader in professional services and secure data management solutions. “However, this reliance on historically sufficient solutions and processes creates challenges in building a data-driven organisation, as data in spreadsheets is not easily accessible," he said, pointing out that the move towards timely, comprehensive reporting—especially with regulations like BEPS (Base Erosion and Profit Shifting) Pillar Two—requires more sophisticated tools.</p> </div> </div> <div class="component image file-type-icon-media-link col-12 col-md-10 offset-0 offset-md-1"> <div class="component-content"> <a title="image" href="#" target="_blank"><image height="2371" stylelabs-content-type="Image" alt="group of people sitting in a panel discussion" stylelabs-content-id="2436424" width="3024" thumbnailsrc="https://contenthub.wolterskluwer.com/api/gateway/2436424/thumbnail" src="https://assets.contenthub.wolterskluwer.com/api/public/content/2436424-group-of-people-sitting-in-a-panel-discussion-423cca325a?v=97bb4b6a" srcset="https://assets.contenthub.wolterskluwer.com/api/public/content/2436424-group-of-people-sitting-in-a-panel-discussion-423cca325a?v=97bb4b6a&t=w507l 507w,https://assets.contenthub.wolterskluwer.com/api/public/content/2436424-group-of-people-sitting-in-a-panel-discussion-423cca325a?v=97bb4b6a&t=w628l 628w,https://assets.contenthub.wolterskluwer.com/api/public/content/2436424-group-of-people-sitting-in-a-panel-discussion-423cca325a?v=97bb4b6a&t=w634l 634w,https://assets.contenthub.wolterskluwer.com/api/public/content/2436424-group-of-people-sitting-in-a-panel-discussion-423cca325a?v=97bb4b6a&t=w735l 735w,https://assets.contenthub.wolterskluwer.com/api/public/content/2436424-group-of-people-sitting-in-a-panel-discussion-423cca325a?v=97bb4b6a&t=w768l 768w" loading="lazy" data-variantitemid="{6B11A96A-C3A9-4177-B6FF-85F057236B79}" sizes="(max-width:539px)507px,(max-width:767px)735px,(max-width:991px)634px,(max-width:1199px)628px,(max-width:1440px)768px,768px" format="" data-variantfieldname="Image" /></a><span class="image-caption field-imagecaption">Panelists at "Modernising the corporate tax function" event</span> </div> </div> </div> </div> </div> <div class="container-fluid"> <div > <div class="row"> <div class="component rich-text article-text col-12 indent-top"> <div class="component-content"> <p>Andy Hung, Director of Product Management APAC at Wolters Kluwer, echoed this concern, noting the difficulty of knowledge transfer when employees depart, leaving behind complex spreadsheets. “The manual nature of reconciliation in Excel makes it hard to adapt to the higher demands now placed on the tax function. Furthermore, tax functions nowadays need to view their data in multiple dimensions vs Excel which is tabular and is not a database. This reinforces the need for a shift to more flexible, integrated and collaborative systems.”</p> <h2><a id="push"></a>The push for automation and integration</h2> <p>The push for automation in tax processes is driven not just by regulatory pressures but also by the need for operational efficiency. Chris underscored that the solution lies in integrating best-of-breed software to consolidate and manage data more effectively. “It’s about solving recurring pain points,” he explained. “Systems need to support tax professionals in their day-to-day roles while simplifying data extraction and flow management and integrating systems to provide an end-to-end audit trail of data from source to output.”</p> <p>This is where the integration of OneTeam's secure data management platform with CCH Integrator comes into play. By combining the strengths of both platforms, tax functions can move beyond manual processes and fragmented data sources. OneTeam’s collaborative capabilities, such as centralised data sharing, automated workflows, and task management, paired with CCH Integrator’s robust tax reporting and compliance functionalities, provide a unified solution. This integration allows for easier access to real-time data and enhances the ability to meet stringent reporting timelines.</p> <h2><a id="building"></a>Building the business case for tax transformation</h2> <p>One of the recurring themes during the panel was the challenge of change management in implementing new technologies. Noting that change management can be hard, and businesses often struggle to buy time for transformation. Chris stresses the importance of making the change manageable and ensuring that people do not revert to old habits. "Take them on the journey to manage change," he advised, urging organisations to “focus on reducing resistance and building internal champions for these initiatives.”</p> <p>The partnership between OneTeam and CCH Integrator also supports this change management process. By offering an integrated platform that addresses tax professionals' everyday challenges, it becomes easier to demonstrate the value of technology to the broader organisation. The goal, as Chris put it, is to "reduce people’s time spent on manual tasks, freeing them up for value-add activities."</p> <h2><a id="future"></a>The future: AI and data sensitivity</h2> <p>As organisations increasingly look to AI for efficiency gains, Chris pointed out that the foundation for leveraging AI starts with having centralised, clean data. “To leverage AI, you need to ensure data and systems are ready first. That means data is centralised, complete and accurate,” he said, noting that AI can assist in high-volume work, but only if the underlying data infrastructure is robust and reliable.</p> <p>The integration of OneTeam with CCH Integrator helps create this foundation by improving data management and ensuring that tax-sensitive data flows seamlessly through various systems, with an audit trail created as data moves through the system. This alignment prepares organisations to eventually adopt AI-driven tools for predictive analytics and further automation.</p> <h2><a id="roadmap"></a>A roadmap for continuous improvement</h2> <p>Tax transformation is not a one-and-done project. Both Chris and Andy emphasised the need for continuous improvement. "Start with what is known, document, streamline, then automate and integrate," Chris recommended, adding that feedback loops are critical to ensure ongoing refinement of processes. The OneTeam and CCH Integrator integration supports this iterative approach by providing a scalable platform that adapts as business needs evolve.</p> <p>As the tax function continues to face growing demands, the integration of technology, people, and processes will be key to staying ahead. OneTeam’s focus on simplifying data management and streamlining workflows, combined with CCH Integrator’s tax expertise, creates a powerful toolset for tax professionals, tax functions, and tax firms looking to modernise and thrive in this new landscape.</p> <p><a href="/en-gb/news/wolters-kluwer-cch-integrator-announces-strategic-agreement-with-oneteam-services-group"><em>Learn more about the strategic agreement between CCH Integrator and OneTeam Services.</em></a></p> </div> </div> </div> </div> </div> <div class="container-fluid"> <div > <div class="row"></div> </div> </div> <div class="container-fluid"> <div > <div class="row"> </div> </div> </div> <div class="container-fluid"> <div > <div class="row"></div> </div> </div> </div></div> </div> <div class="col-12 col-md-4 col-lg-3 offset-lg-1 sticky-sidebar"> <div class="row"> <div class="component row-splitter"> <div class="container-fluid"> <div > <div class="row"> <div class="component relatedtopics col-12 compact"> <div class="component-content"> <div class="relatedtopics-wrapper"><h4 class="relatedtopics-header">Explore related topics</h4><div class="tag-list" role="list"><span class="field-title" role="listitem" ><a href="/en-gb/search-results/topic/expert-insights">Expert insights</a></span><span class="field-title" role="listitem" ><a href="/en-gb/search-results/topic/financial-related-news">Financial related news</a></span><span class="field-title" role="listitem" ><a href="/en-gb/search-results/topic/enterprise-software">Enterprise software</a></span><span class="field-title" role="listitem" ><a href="/en-gb/search-results/topic/accounting-and-audit-news">Accounting and Audit News</a></span><span class="field-title" role="listitem" ><a href="/en-gb/search-results/topic/compliance">Compliance</a></span><span class="field-title" role="listitem" ><a href="/en-gb/search-results/topic/financial-reporting">Financial Reporting</a></span><span class="field-title" role="listitem" ><a href="/en-gb/search-results/topic/tax-compliance">Tax Compliance</a></span><span class="field-title" role="listitem" ><a href="/en-gb/search-results/topic/tax-law">Tax law</a></span></div></div> </div> </div> </div> </div> </div> <div class="container-fluid"> <div > <div class="row"> <div class="component productpromo medium-gray-bg col-12 compact"> <div class="component-content"> <div class="product-wrapper"><h4 class="productpromo-name field-name">CCH Integrator</h4><div class="productpromo-description field-description">Transform your business with the global tax platform that keeps enterprises a step ahead in a constantly evolving world.</div><div class="productpromo-link field-link"><a data-variantfieldname="Link" data-dm-wk="productpromotion.button" href="/en-gb/solutions/cch-integrator" data-variantitemid="{4C985E27-9022-4A1B-A957-5BDE6521768C}">Learn More</a></div></div><div class="details-wrapper"><div class="productpromo-cta-wrapper"></div></div> </div> </div> </div> </div> </div> <div class="container-fluid"> <div > <div class="row"> <section class="component related-insights-news col-12"> <div class="component-content"> <h4>Related insights</h4> <div class="list-wrapper"> <a class="insight-item" title="Base Erosion and Profit Shifting (BEPS) Pillar Two - 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