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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html><head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://www.gov.im:80/airport/customer/disabled.xml","20070208062600","https://web.archive.org/","web","/_static/", "1170915960"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <title>Isle of Man Airport Disabled Travellers - Isle of Man Airport Website</title><meta http-equiv="Content-Type" content="text/html; charset=utf-8"/><meta http-equiv="Content-Style-Type" content="text/css"/><link href="/web/20070208062600cs_/http://www.gov.im/_shared/style.css" rel="stylesheet" type="text/css"/><link href="/web/20070208062600cs_/http://www.gov.im/_shared/toolbar.css" rel="stylesheet" type="text/css"/><link href="/web/20070208062600cs_/http://www.gov.im/_shared/fonts.css" rel="stylesheet" type="text/css"/><link href="/web/20070208062600cs_/http://www.gov.im/_shared/menu.css" rel="stylesheet" type="text/css"/><link rel="alternate" type="application/rss+xml" title="RSS News Feed" href="/web/20070208062600/http://www.gov.im/airport/rssnews.gov"/><link type="text/css" rel="stylesheet" href="/web/20070208062600cs_/http://www.gov.im/_shared/print.css" media="print"/><style type="text/css"> @import url(/web/20070208062600cs_/http://www.gov.im/airport/css/style.css); </style><meta content="The Airport Isle of Man Website" name="description"/><meta content="Isle of Man,The Airport,ronaldsway,flight times,arrivals,departures,destinations,timetables,air taxi, air cargo" name="keywords"/><style type="text/css"> body { margin-top:0px; margin-left:0px; margin-right:0px; } </style></head><body><a name="top"/><div style="clear:both"></div><div id="iomgovtoolbar"><div id="govcrest"><a href="https://web.archive.org/web/20070208062600/http://www.gov.im/" target="_top"><img src="/web/20070208062600im_/http://www.gov.im/_shared/images/top/crest.gif" height="33" width="41" alt="Crest" border="0"/></a></div><div id="govlogos"><div><a href="https://web.archive.org/web/20070208062600/http://www.gov.im/" target="_top"><img src="/web/20070208062600im_/http://www.gov.im/_shared/images/top/iomgov.gif" height="20" width="197" alt="Isle of Man Government" border="0"/></a></div><div><a href="https://web.archive.org/web/20070208062600/http://www.gov.im/" target="_top"><img src="/web/20070208062600im_/http://www.gov.im/_shared/images/top/reiltys.gif" height="11" width="152" alt="Reiltys Ellan Vannin" lang="gv" border="0"/></a></div></div><div id="govnav"><div id="govnavbar"><ul><li id="govhome"><a href="https://web.archive.org/web/20070208062600/http://www.gov.im/airport/">Home</a></li> <li id="govaccessibility"><a href="https://web.archive.org/web/20070208062600/http://www.gov.im/residents/disability.xml" target="_top">Accessibility</a></li> <li id="govsearch"><a href="https://web.archive.org/web/20070208062600/http://www.gov.im/airport/customer/search.gov" target="_top">Search</a></li> <li id="govnews"><a href="allnews.gov" target="_top">News</a></li> <li id="govcontacts"><a href="contactform.gov" target="_top">Contacts</a></li> <li id="govprivacy"><a href="terms.gov?keyname=PrivacyPolicy" target="_blank">Privacy</a></li> </ul></div><div id="govnavedge"></div></div><div style="clear:both"></div></div><div id="printheader"><img src="/web/20070208062600im_/http://www.gov.im/_shared/images/top/govcrestprint.jpg" alt="Isle of Man Government Crest"/><h1>Airport</h1></div><div class="header"><table border="0" cellpadding="0" cellspacing="0" summary="Layout" width="100%"><tbody><tr><td width="1%" class="logo" rowspan="3"><a href="/web/20070208062600/http://www.gov.im/airport/" target="_top"><img src="/web/20070208062600im_/http://www.gov.im/airport/images/logo.gif" alt="Isle of Man Airport Website" width="188" height="113"/></a></td><th class="deptitles" colspan="3"><div class="title"><img src="/web/20070208062600im_/http://www.gov.im/airport/images/title.gif" alt="Welcome to iom-airport.com" width="217" height="54"/></div></th></tr><tr><td class="navLinks" valign="top"></td></tr></tbody></table></div><div class="main"><div class="menu"><div class="menu"><div class="rootcaption"><a href="/web/20070208062600/http://www.gov.im/airport/customer/">Customer Services</a></div><div class="currentButton"><a href="/web/20070208062600/http://www.gov.im/airport/customer/disabled.xml">Disabled Travellers</a></div><div class="button"><a href="/web/20070208062600/http://www.gov.im/airport/customer/facilities.xml">Airport Facilities</a></div><div class="button"><a href="/web/20070208062600/http://www.gov.im/airport/customer/safety.xml">Safety & Security Information</a></div><div class="button"><a href="/web/20070208062600/http://www.gov.im/airport/customer/cargo.xml">Air Cargo</a></div><div class="button"><a href="/web/20070208062600/http://www.gov.im/airport/customer/lightaircraft.xml">Light Aircraft Visitors</a></div><div class="button"><a href="/web/20070208062600/http://www.gov.im/airport/customer/training.xml">Flying Training & Instruction</a></div></div></div><div class="content"><div class="breadcrumb"><span>You are here: </span><a href="https://web.archive.org/web/20070208062600/http://www.gov.im/">www.gov.im</a> - <a href="/web/20070208062600/http://www.gov.im/airport/">Airport</a> - <a href="/web/20070208062600/http://www.gov.im/airport/customer/">Customer Services</a> - <span>Disabled Travellers</span></div><a name="top"></a><h1>Customer Services</h1><h2>Disabled Travellers</h2><p>Responsibility for looking after disabled travellers rests with the Airline concerned, or their nominated handling agent. Thus, from the time of your check-in to the reclaim of baggage at the other end, all aspects of your journey will be attended to by the Airline or their agents.</p><div class="topLink"><a href="#top"><img src="/web/20070208062600im_/http://www.gov.im/airport/images/top.gif" alt="Top of the Page" border="0"></img></a></div><a name="parking"></a><h3>Parking And Unloading</h3><p>Reserved spaces for Disabled Badge holders are available in the Main and Long Stay Car Parks. In addition, reserved spaces at the Terminal Forecourt can be used for picking up or dropping off passengers. It should be noted that the normal parking rates apply and there are no concessions for Disabled Badge holders</p><div class="topLink"><a href="#top"><img src="/web/20070208062600im_/http://www.gov.im/airport/images/top.gif" alt="Top of the Page" border="0"></img></a></div><a name="checkin"></a><h3>Check-in </h3><p>All the Check-in desks are conveniently located just inside the Terminal, and the Airline staff are always in attendance to assist. A hearing aid loop broadcast system augments public address announcements.</p><div class="topLink"><a href="#top"><img src="/web/20070208062600im_/http://www.gov.im/airport/images/top.gif" alt="Top of the Page" border="0"></img></a></div><a name="toilets"></a><h3>Toilets </h3><p>Toilets for the disabled visitor are located throughout the Terminal.</p><div class="topLink"><a href="#top"><img src="/web/20070208062600im_/http://www.gov.im/airport/images/top.gif" alt="Top of the Page" border="0"></img></a></div><a name="telephones"></a><h3>Telephones </h3><p>All public telephones are accessible by wheelchair, and usable from that height.</p><div class="topLink"><a href="#top"><img src="/web/20070208062600im_/http://www.gov.im/airport/images/top.gif" alt="Top of the Page" border="0"></img></a></div><a name="departures"></a><h3>Departures </h3><p>The Security Search Area is located on the first floor and is accessible by lift for Wheelchair users.</p><div class="topLink"><a href="#top"><img src="/web/20070208062600im_/http://www.gov.im/airport/images/top.gif" alt="Top of the Page" border="0"></img></a></div><a name="aircraft"></a><h3>At The Aircraft </h3><p>Every assistance will be provided at the aircraft. Special purpose vehicles will be used, if necessary, to lift wheelchairs up to the aircraft doors. Companions who are travelling with disabled passengers will generally be able to accompany them throughout.</p><div class="topLink"><a href="#top"><img src="/web/20070208062600im_/http://www.gov.im/airport/images/top.gif" alt="Top of the Page" border="0"></img></a></div><a name="arrivals"></a><h3>Arrivals </h3><p>The same procedures and assistance will be provided on arrival.</p><p>We hope that all our facilities meet your needs, but if there is anything that we have overlooked, or that could be improved, then please do not hesitate to contact the Airport Standards Manager on 01624 821600.</p><div class="topLink"><a href="#top"><img src="/web/20070208062600im_/http://www.gov.im/airport/images/top.gif" alt="Top of the Page" border="0"></img></a></div><div class="topLink"><a href="#top"><img src="/web/20070208062600im_/http://www.gov.im/airport/images/top.gif" alt="Top of the Page" border="0"></img></a></div><div align="center" class="copyright"><div id="generalcopyright"><table border="0" width="99%"><tbody><tr><td valign="middle" id="disabledgologo"><a href="https://web.archive.org/web/20070208062600/http://www.disabledgo.info/TownDetails.asp?TownID=30">DisabledGo Information</a></td><td valign="middle" width="33%"><a href="terms.gov" target="_blank">Terms & Conditions</a></td><td align="right" valign="middle" width="33%"> 漏 2007 Isle of Man Government </td></tr></tbody></table></div></div></div></div></body></html>