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<!DOCTYPE html> <html dir="ltr" lang="en"> <head> <title> Home - BKMS System </title> <meta charset="utf-8"> <meta name="expires" content="0"> <meta name="robots" content="noindex, nofollow"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name="format-detection" content="telephone=no"> <link rel="icon" href="/bkwebanon/bkweb-static/images/v2/favicon.ico?v=20241118110717"> <link rel="stylesheet" href="/bkwebanon/bkweb-static/fonts/opensans/wb-open-sans.css"> <link rel="stylesheet" href="/bkwebanon/bkweb-static/v2/jquery-ui-1.13.2.min.css"> <link rel="stylesheet" href="/bkwebanon/bkweb-static/v2/wb-bs-grid.css?v=20241118110717"> <link rel="stylesheet" href="/bkwebanon/bkweb-static/v2/wb-bs-modified.css?v=20241118110717"> <link rel="stylesheet" href="/bkwebanon/bkweb-static/v2/wb-global.css?v=20241118110717"> <script nonce="ZpzAqmQ+wksPhWMFQxo6w8+wzHs="> var _csrf = "7ac697b7-b48f-42d6-aad9-7ba7f39f614f"; var contextPath = "/bkwebanon"; </script> <script src="/bkwebanon/bkweb-static/javascript/v2/jquery-3.6.0.min.js" nonce="ZpzAqmQ+wksPhWMFQxo6w8+wzHs="></script> <script src="/bkwebanon/bkweb-static/javascript/v2/jquery-ui-1.13.2.min.js" nonce="ZpzAqmQ+wksPhWMFQxo6w8+wzHs="></script> <script src="/bkwebanon/bkweb-static/javascript/v2/bootstrap.bundle.min.js" nonce="ZpzAqmQ+wksPhWMFQxo6w8+wzHs="></script> <script nonce="ZpzAqmQ+wksPhWMFQxo6w8+wzHs="> if(/MSIE \d|Trident.*rv:/.test(navigator.userAgent)) { document.write('<script src="/bkwebanon/bkweb-static/javascript/v2/ie11.js?v=20241118110717" nonce="ZpzAqmQ+wksPhWMFQxo6w8+wzHs="><\/script>'); 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function sendReportAction(destination){ window.location.href = '/bkwebanon/action/report/disclaimer.do?' + destination; }; </script> <script nonce="ZpzAqmQ+wksPhWMFQxo6w8+wzHs="> let activeCountry = "-1"; let activeLanguage = "eng"; </script> <noscript> <div class="wb-alert-noscript" role="alert"> JavaScript is currently disabled in your browser.<br>Please enable JavaScript to use BKMS<sup>®</sup> System. </div> </noscript> <div id="noCookies" class="wb-alert-nocookie" role="alert"> Cookies are disabled in your browser.<br> Please enable cookies to use BKMS<sup>®</sup> System.<br> For more information about cookies, please click <a id="linkToCookieInfo">here</a>. </div>  <section id="cookieInfo" class="modal modal--cookie-info fade" tabindex="-1" role="dialog" aria-label="Cookie Info" aria-hidden="true"> <div class="modal-dialog" role="document"> <div class="modal-content"> <header class="modal-header"> <a class="close" href="#" aria-label="Close" role="button" data-dismiss="modal"> <span aria-hidden="true">×</span> </a> </header> <div class="modal-body"> <h2>Information about Cookies</h2><div><p>During the use of BKMS<sup>®</sup> System, a text file (called a “session cookie”) is saved on your computer containing only the number of your session. This is necessary for technical reasons in order to establish the connection to a security-certified server. The “session cookie” does no damage to your computer, it does not access your data and has no relation to the contents of your report. If you close all browser windows after submitting your report, the “session cookie” will expire and be automatically deleted.</p></div> </div> <footer class="modal-footer"> <a class="wb-btn wb-btn--grey wb-btn--size-m wb-btn--modal" href="#" role="button" data-dismiss="modal" > Close </a> </footer> </div> </div> </section>  <div class="wb-page-main bs-no-gutters"> <div class="bs-col-lg-8 wb-page-column-right wb-page-column-language-country"> <div class="wb-select-container wb-select-container--country-language wb-background-ocean-dark"> <input type="hidden" name="siteAction" value="ok"> <input type="hidden" name="c" value="-1"> <nav class="dropdown wb-select-container__language" aria-label="Select language" id="languageSelectLabel" > <button class="wb-btn wb-btn--country-language wb-btn--language wb-icon-before-v2 dropdown-toggle wb-dropdown-toggle wb-js-language-select" type="button" id="langDropdownMenuButton" data-toggle="dropdown" aria-labelledby="langDropdownMenuButton languageSelectLabel" aria-haspopup="true" aria-expanded="false" > <span class="wb-btn__language-text wb-js-selected-language" data-selected-language="eng">English</span> </button> <ul class="wb-dropdown-country-language dropdown-menu wb-js-language-list" id="language_menu_list" > <li><a class="dropdown-item wb-dropdown-item" data-option="bul" href="/bkwebanon/report/clientInfo?cin=6fra1&c=-1&language=bul" >Български</a></li> <li><a class="dropdown-item wb-dropdown-item" data-option="eng" href="/bkwebanon/report/clientInfo?cin=6fra1&c=-1&language=eng" >English</a></li> <li><a class="dropdown-item wb-dropdown-item" data-option="ger" href="/bkwebanon/report/clientInfo?cin=6fra1&c=-1&language=ger" >Deutsch</a></li> <li><a class="dropdown-item wb-dropdown-item" data-option="gre" href="/bkwebanon/report/clientInfo?cin=6fra1&c=-1&language=gre" >Ελληνικά</a></li> <li><a class="dropdown-item wb-dropdown-item" data-option="por_BR" href="/bkwebanon/report/clientInfo?cin=6fra1&c=-1&language=por_BR" >Português (BR)</a></li> <li><a class="dropdown-item wb-dropdown-item" data-option="slv" href="/bkwebanon/report/clientInfo?cin=6fra1&c=-1&language=slv" >Slovenščina</a></li> </ul> </nav> </div> </div> <div class="bs-col-lg-4 wb-page-column-left" id="page-main-start"> <nav class="wb-box-white wb-box-white--client-info wb-welcome-buttons" aria-label="Action bar"> <div class="wb-welcome-buttons__item"> <span class="wb-welcome-buttons__intro-text"> If you would like to send your <strong>first</strong> report, please click here: </span> <div class="wb-welcome-buttons__container"> <button name="firstReport" id="firstReportButton" class="wb-btn-first-report wb-focus-on-reload" > <span class="wb-welcome-buttons__label"> Submit report </span> </button> </div> </div> <div class="wb-welcome-buttons__item"> <span class="wb-welcome-buttons__intro-text"> If you have already set up a postbox, you may login here: </span> <div class="wb-welcome-buttons__container"> <button name="login" id="loginButton" class="wb-btn-welcome-login" > <span class="wb-welcome-buttons__label"> Login </span> </button> </div> </div> </nav> </div> <div class="bs-col-lg-8 wb-page-column-right"> <div class="wb-box-white wb-box-white--client-info wb-box-white--introduction-text"> <div class="wb-content wb-welcome-text" > <h1>Please help us to ensure Compliance and Integrity!</h1><p>Fraport successfully manages and operates airports across the world while also acting as a provider of related services. Ensuring integrity in all business processes is a substantial prerequisite for our success.</p><p>Our employees are obliged to observe all current laws and internal guidelines. If violations occur, however, we are interested in receiving reports on this kind of misconduct. We are grateful for every information provided by employees, customers, suppliers and business partners that helps to identify and rectify such irregularities.</p><p>Whistleblowers reporting actual or suspected violations are in no way "informers" but help to ensure the integrity in our business processes - and, as a result, our success as airport managers. Please give us your support. Your help matters!</p> </div> </div> </div>  <div class="bs-col-lg-4 wb-page-column-left wb-clear-both-after"> <div class="wb-box-white wb-box-white--client-info wb-welcome-faqs"> <dl class="wb-welcome-faqs__ul"> <dt class="wb-welcome-faqs__li"> <a data-toggle="modal" data-target="#faq_1" href="#faq_1" id="faqInfo_1" class="wb-welcome-faqs__link" > <span>What kind of reports should I submit?</span> </a> </dt> <dd>  <section id="faq_1" class="modal modal--faq fade" tabindex="-1" role="dialog" aria-labelledby="faq-label_1" aria-hidden="true" > <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <header class="modal-header"> <a class="close" href="#" aria-label="Close" role="button" data-dismiss="modal"> <span aria-hidden="true">×</span> </a> </header> <div class="modal-body"> <h2 id="faq-label_1"> What kind of reports should I submit? </h2> <p>We are interested in receiving reports on legal offences or substantial violations of internal rules. In particular these include incidents with potential negative consequences for the property or reputation of Fraport AG or with potential criminal consequences. During the process of submitting a report you will receive detailed information on possible categories of a report.</p><p>In order to process your report successfully, we need as much precise and detailed information as possible:</p><ul><li>What happened? What are the precise facts of the situation?</li><li>When or during which period of time did the compliance violation occur?</li><li>Which persons (name, first name) and/or departments and/or business partners (full name of company) are involved?</li><li>Who already received information about the incident?</li></ul><p>We recommend that you set up a secured postbox in order to enable secure communication with us. This facilitates the clarification of your report considerably, while still ensuring your anonymity.</p><p>Please keep in mind that your report can result in decisions that have consequences for colleagues or business partners. Therefore we ask you to give us only such information that is in the best of your knowledge and belief.</p><p>We explicitly do not want reports accusing employees with evil intent and against better knowledge. If the sole purpose of a report obviously is to harm or disparage other persons, it will not be processed but can result in civil and criminal penalties.</p> </div> <footer class="modal-footer"> <a class="wb-btn wb-btn--grey wb-btn--size-m wb-btn--modal" href="#" role="button" data-dismiss="modal" > Close </a> </footer> </div> </div> </section>  </dd> <dt class="wb-welcome-faqs__li"> <a data-toggle="modal" data-target="#faq_2" href="#faq_2" id="faqInfo_2" class="wb-welcome-faqs__link" > <span>How do I submit a report?</span> </a> </dt> <dd>  <section id="faq_2" class="modal modal--faq fade" tabindex="-1" role="dialog" aria-labelledby="faq-label_2" aria-hidden="true" > <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <header class="modal-header"> <a class="close" href="#" aria-label="Close" role="button" data-dismiss="modal"> <span aria-hidden="true">×</span> </a> </header> <div class="modal-body"> <h2 id="faq-label_2"> How do I submit a report? </h2> <p>If you want to submit a report, please press the button "Submit report" on the upper left of our introduction page.<br />The process includes four steps:</p><ol><li>First you are asked to read information about the protection of your anonymity, and to answer a security query.</li><li>On the following page you are asked about the subject rsp. the category of your report (which kind of non-compliance do you suspect?).</li><li>On the next page you may write down your report in your own words and answer questions about the case by choosing from a drop down menu. You can use up to 5,000 characters for the free text which corresponds with a full text page (DIN A4). As an attachment to your report you may also upload files (up to 5 MB). After sending your report you will receive a reference number to prove that you have sent this report.</li><li>After that we recommend you to set up your own secured postbox. Via this postbox you will be able to receive our feedback, answer additional questions and get information on the progress of our investigation.</li></ol><p>Please consider if it would make sense to write down your report even before logging in, and to copy the text into the input box. It is also advisable to prepare potential attachments such as pdf files beforehand.</p><p>If you already have a secured postbox you can access it directly via the button "Login". You will have to answer a security query here as well.<br />As long as you do not enter data that could reveal your identity, the BKMS<sup>®</sup> System provides comprehensive technical protection for your anonymity.</p> </div> <footer class="modal-footer"> <a class="wb-btn wb-btn--grey wb-btn--size-m wb-btn--modal" href="#" role="button" data-dismiss="modal" > Close </a> </footer> </div> </div> </section>  </dd> <dt class="wb-welcome-faqs__li"> <a data-toggle="modal" data-target="#faq_3" href="#faq_3" id="faqInfo_3" class="wb-welcome-faqs__link" > <span>How will my report be dealt with?</span> </a> </dt> <dd>  <section id="faq_3" class="modal modal--faq fade" tabindex="-1" role="dialog" aria-labelledby="faq-label_3" aria-hidden="true" > <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <header class="modal-header"> <a class="close" href="#" aria-label="Close" role="button" data-dismiss="modal"> <span aria-hidden="true">×</span> </a> </header> <div class="modal-body"> <h2 id="faq-label_3"> How will my report be dealt with? </h2> <p>Your report is transmitted directly to the Compliance Office of Fraport AG. If the report is plausible and contains information on legal offences or substantial violations of internal regulations, we will investigate the case. We will try to clarify the case and stop any possible irregularities. Setting up a secured postbox makes it considerably easier to investigate your report as we are able to ask you for additional information, if necessary.</p><p>As a rule, the examination of the situation is carried out by the Fraport AG Compliance Office. We will call on other internal and/ or external parties (e.g. Internal Auditing, Human Resources, law firms) only if needed. The respective superiors are usually informed about the report and our investigation. We will always keep the number of involved persons as small as possible. Information will be passed on only if necessary, and in accordance with the relevant laws on data protection.</p><p>If you have set up a postbox, you will receive feedback about the current status quo and the result of our investigations.</p> </div> <footer class="modal-footer"> <a class="wb-btn wb-btn--grey wb-btn--size-m wb-btn--modal" href="#" role="button" data-dismiss="modal" > Close </a> </footer> </div> </div> </section>  </dd> <dt class="wb-welcome-faqs__li"> <a data-toggle="modal" data-target="#faq_4" href="#faq_4" id="faqInfo_4" class="wb-welcome-faqs__link" > <span>How do you ensure my anonymity?</span> </a> </dt> <dd>  <section id="faq_4" class="modal modal--faq fade" tabindex="-1" role="dialog" aria-labelledby="faq-label_4" aria-hidden="true" > <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <header class="modal-header"> <a class="close" href="#" aria-label="Close" role="button" data-dismiss="modal"> <span aria-hidden="true">×</span> </a> </header> <div class="modal-body"> <h2 id="faq-label_4"> How do you ensure my anonymity? </h2> <p>The primary principle of the BKMS<sup>®</sup> System is to protect the identity of the whistleblower.</p><p>You choose your own pseudonym/ user name and password to set up your postbox. Encryption and other special security measures ensure the anonymity of your report at all times. If you want to stay anonymous, do not give information or personal data that could reveal your identity.</p><p>The person responsible for your report will contact you via your secured postbox in order to keep you updated about the state of processing. He will also ask further questions if certain issues need to be clarified. Also during this procedure, your anonymity will be ensured at all times. We are interested in your report in order to prevent harm and not to gain information about your identity.</p> </div> <footer class="modal-footer"> <a class="wb-btn wb-btn--grey wb-btn--size-m wb-btn--modal" href="#" role="button" data-dismiss="modal" > Close </a> </footer> </div> </div> </section>  </dd> <dt class="wb-welcome-faqs__li"> <a data-toggle="modal" data-target="#faq_5" href="#faq_5" id="faqInfo_5" class="wb-welcome-faqs__link" > <span>Is it also possible to submit reports to a specific person of contact?</span> </a> </dt> <dd>  <section id="faq_5" class="modal modal--faq fade" tabindex="-1" role="dialog" aria-labelledby="faq-label_5" aria-hidden="true" > <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <header class="modal-header"> <a class="close" href="#" aria-label="Close" role="button" data-dismiss="modal"> <span aria-hidden="true">×</span> </a> </header> <div class="modal-body"> <h2 id="faq-label_5"> Is it also possible to submit reports to a specific person of contact? </h2> <p>As part of the culture of trust promoted in the Fraport Group, we always recommend that you first report any information to your responsible manager.</p><p>If you would like to discuss your report personally while maintaining your anonymity towards Fraport AG you may contact our <strong>external ombudswoman</strong>, Annette Parsch, Attorney at Law, specialized in criminal law. In this case, your anonymity as a whistleblower is protected by the attorney's obligation to secrecy (towards Fraport AG and our Group companies).</p><p>The ombudswoman acts as a trusted contact person for all employees, customers, suppliers and other business partners of Fraport AG or our Group companies. Her primary task is to accept, document and legally examine reports concerning corruptive actions or actions otherwise illegal and damaging to the company.</p><p>Mrs. Parsch can be reached directly under telephone number <strong>+49 800 / 123 0 125</strong> or fax number +49 800 / 123 0 126 as well as by email at <strong>parsch@ombudsfrau-parsch.de.</strong></p><p>For more information on her function and the process of trusting cooperation please visit Mrs. Parsch's website: <strong>www.ombudsfrau-parsch.de.</strong></p> </div> <footer class="modal-footer"> <a class="wb-btn wb-btn--grey wb-btn--size-m wb-btn--modal" href="#" role="button" data-dismiss="modal" > Close </a> </footer> </div> </div> </section>  </dd> <dt class="wb-welcome-faqs__li"> <a data-toggle="modal" data-target="#faq_6" href="#faq_6" id="faqInfo_6" class="wb-welcome-faqs__link" > <span>Do I have to fear reprisals if I include my name in the report?</span> </a> </dt> <dd>  <section id="faq_6" class="modal modal--faq fade" tabindex="-1" role="dialog" aria-labelledby="faq-label_6" aria-hidden="true" > <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <header class="modal-header"> <a class="close" href="#" aria-label="Close" role="button" data-dismiss="modal"> <span aria-hidden="true">×</span> </a> </header> <div class="modal-body"> <h2 id="faq-label_6"> Do I have to fear reprisals if I include my name in the report? </h2> <p>Whistleblowers who provide information in good faith in order to uncover wrongdoing enjoy special protection at Fraport. Fraport AG ensures that the respective legal requirements for whistleblower protection are met. The identity of the whistleblower is known only to the persons responsible for receiving and investigating reports and for taking follow-up action.</p><p>Whistleblowers who are known by name therefore do not have to fear <u>any reprisals</u>, such as suspensions, dismissals, reassignments, disciplinary measures, discrimination, mobbing, or similar retaliatory measures on the part of their employer after submitting a tip and assuming that their tip is correct.</p> </div> <footer class="modal-footer"> <a class="wb-btn wb-btn--grey wb-btn--size-m wb-btn--modal" href="#" role="button" data-dismiss="modal" > Close </a> </footer> </div> </div> </section>  </dd> </dl> </div> </div> </div>   <section id="chooseCountry" class="modal modal--choose-country fade" tabindex="-1" role="dialog" aria-labelledby="chooseCountryLabel" aria-hidden="true" > <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <header class="modal-header"> <h2 class="modal-title" id="chooseCountryLabel"> Select country/region </h2> <a class="close" href="#" aria-label="Close" data-dismiss="modal" role="button" > <span aria-hidden="true">×</span> </a> </header> <div class="modal-body"> </div> <footer class="modal-footer"> <a class="btn wb-btn wb-btn--grey wb-btn--size-m wb-btn--modal" href="#" role="button" data-dismiss="modal" > Cancel </a> </footer> </div> </div> </section>  <script nonce="ZpzAqmQ+wksPhWMFQxo6w8+wzHs="> if(top.location != location){ top.location.href = document.location.href; } function doReload(){ self.location.href='/bkwebanon/report/clientInfo?cin=6fra1&language=eng'; } var localInterval = (30-5)*60000; setTimeout(doReload,localInterval); /** Event Handlers **/ jQ("#firstReportButton").on({ click: function(){ sendReportAction('nextPage=companySelect&language=eng&login=false&c=-1'); return false; } }); jQ("#loginButton").on({ click: function(){ sendReportAction('nextPage=userLogin&language=eng&c=-1'); return false; } }); var count = 0; // needed for safari jQ(window).on("load", function() { if (typeof history.pushState === "function") { var link = "/bkwebanon/report/clientInfo?cin=6fra1&c=-1&language=eng"; history.pushState("back", null, link); jQ(window).on('popstate', function(e) { if (count === 1) { history.replaceState('back', null, link); } }); } }); setTimeout(function(){count = 1;},200); </script> </div> </main>   <footer class="wb-page-footer wb-clear-both-after"> <div class="wb-page-footer__legal" id="wb-imprints"> <a class="wb-page-footer__imprint-link" data-toggle="modal" data-target="#imprint_1" href="#imprint_1" id="imprint-label_1" > Legal notice </a> <a class="wb-page-footer__imprint-link" data-toggle="modal" data-target="#imprint_2" href="#imprint_2" id="imprint-label_2" > Data Protection Notice </a> </div> <address class="wb-page-footer__address" dir="ltr"> <span class="wb-page-footer__address-item">Fraport AG</span> <span class="wb-page-footer__divider" aria-hidden="true"></span><span class="wb-page-footer__address-item">Compliance und Integrity (RAC-CI)</span> <span class="wb-page-footer__break" aria-hidden="true"></span> <span class="wb-page-footer__address-item">60547 Frankfurt</span> <span class="wb-page-footer__divider" aria-hidden="true"></span><span class="wb-page-footer__address-item">Germany</span> <span class="wb-page-footer__break" aria-hidden="true"></span> <span class="wb-page-footer__address-item">Tel.: +49 69 690-60121</span> </address>  </footer> </div> </div>  <section id="imprint_1" class="modal modal--imprint fade" tabindex="-1" role="dialog" aria-label="Legal notice" aria-hidden="true"> <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <header class="modal-header"> <button class="close" aria-label="Close" type="button" data-dismiss="modal"> <span aria-hidden="true">×</span> </button> </header> <div class="modal-body"> <h2 data-a11y="optimized">Legal notice</h2><h3 data-a11y="optimized">Fraport AG</h3><p>Frankfurt Airport Services Worldwide</p><h3 data-a11y="optimized">Board of Executives:</h3><p>Dr. Stefan Schulte (Chairman)<br />Anke Giesen<br />Julia Kranenberg<br />Dr. Pierre Dominique Prümm<br />Prof. Dr. Matthias Zieschang</p><h3 data-a11y="optimized">Registered office:</h3><p>Frankfurt am Main<br />Amtsgericht Frankfurt am Main<br />HRB 7042</p><h3 data-a11y="optimized">Value added tax identification number:</h3><p>DE 114150623</p><h3 data-a11y="optimized">Fraport AG</h3><p>Frankfurt Airport Services Worldwide<br />60547 Frankfurt am Main<br />Germany</p><p>Phone: +49 69 690-0<br />Mail: info@fraport.com</p> </div> <footer class="modal-footer"> <button class="wb-btn wb-btn--grey wb-btn--size-m wb-btn--modal" type="button" data-dismiss="modal"> Close </button> </footer> </div> </div> </section>   <section id="imprint_2" class="modal modal--imprint fade" tabindex="-1" role="dialog" aria-label="Data Protection Notice" aria-hidden="true"> <div class="modal-dialog modal-lg" role="document"> <div class="modal-content"> <header class="modal-header"> <button class="close" aria-label="Close" type="button" data-dismiss="modal"> <span aria-hidden="true">×</span> </button> </header> <div class="modal-body"> <h2 data-a11y="optimized">Data Protection Notice</h2><h3 data-a11y="optimized">Fraport AG Frankfurt Airport Services Worldwide Data Protection Statement:</h3><p>privacy-statement.fraport.com</p> </div> <footer class="modal-footer"> <button class="wb-btn wb-btn--grey wb-btn--size-m wb-btn--modal" type="button" data-dismiss="modal"> Close </button> </footer> </div> </div> </section>   <section id="maintenanceModal" class="modal modal--maintenance fade" tabindex="-1" role="alertdialog" data-backdrop="static" aria-label="Attention" aria-describedby="maintenanceModalBody" aria-hidden="true"> <div class="modal-dialog modal-dialog-centered modal-lg" role="document"> <div class="modal-content"> <header class="modal-header"> <button class="close" aria-label="Close" type="button" data-dismiss="modal"> <span aria-hidden="true">×</span> </button> </header> <div class="modal-body" id="maintenanceModalBody"> </div> <footer class="modal-footer"> <button class="btn wb-btn wb-btn--grey wb-btn--size-m wb-btn--modal" type="button" data-dismiss="modal"> OK </button> </footer> </div> </div> </section>  <div tabindex="0" class="wb-size-zero"></div> </body> </html>

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