Complaints and comments about Oxfordshire County Council

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lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/social-and-health-care/adult-social-care" title="Adult social care" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/4274">Adult social care</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/community-and-living/births-deaths-and-ceremonies" title="Births and deaths" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/1166">Births and deaths</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/children-education-and-families" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/1067">Children and families</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/children-education-and-families/education-and-learning" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/1060">Education and learning</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/libraries" title="Libraries" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/2595">Libraries</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/museums-and-history" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/1064">Museums and history</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/music-service" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/2698">Music service</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/roads-and-transport/parking" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/1069">Parking</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/roads-and-transport/public-transport" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/1148">Public transport</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/roads-and-transport/roadworks" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/1074">Roadworks</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/schools" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/1066">Schools</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/roads-and-transport" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/2653">Transport and travel</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/waste-and-recycling" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/2669">Waste and recycling</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/community-and-living/births-deaths-and-ceremonies/celebrate-your-special-day" title="Weddings" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/7307">Weddings</a> </div> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> <div class="js-top-menu occtw-flex lg:occtw-relative lg:occtw-z-20 max-lg:occtw-justify-between occtw-peer occtw-items-center"> <a href="/residents/contact-council/other-ways-we-can-help-you" title="All services" class="menu-level-1 occtw-relative occtw-inline-block lg:occtw-pl-2 lg:occtw-pr-8 lg:occtw-px-4 lg:occtw-py-2 max-lg:occtw-block max-lg:occtw-grow max-lg:occtw-mr-4 max-lg:occtw-py-2 max-lg:occtw-ml-4 max-lg:occtw-text-base" data-drupal-link-system-path="node/2594">All services</a> </div> </li> </ul> </li> <li class="menu-item lg:[&_ul]:focus-within:occtw-block lg:[&_svg]:hover:occtw-rotate-180 lg:[&_svg]:focus:occtw-rotate-180 lg:[&_svg]:focus-within:occtw-rotate-180"> 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class="occlss-breadcrumb__container"> <li class="occlss-breadcrumb__item"> <a href="/" class="occlss-breadcrumb__link">Home</a> </li> <li class="occlss-breadcrumb__item"> <a href="/council" class="occlss-breadcrumb__link">Council</a> </li> <li class="occlss-breadcrumb__item"> <a href="/council/about-your-council" class="occlss-breadcrumb__link">About your council</a> </li> <li class="occlss-breadcrumb__item"> <a href="/council/about-your-council/have-your-say-about-council-services" class="occlss-breadcrumb__link">Have your say about council services</a> </li> <li class="occlss-breadcrumb__item" aria-current="page"> Complaints and comments about Oxfordshire County Council </li> </ol> </nav> </div> </div> </div> </div>   <div id="pagecontent"> <div class="occlss-wrapper"> <div data-history-node-id="904" class="occlss-wrapper occlss-wrapper--secondary" >  <div class="occ-header occ-header--custom occ-header-- occlss-u-bspace-md"> <div class="occlss-layout occlss-layout--gutter-s">  <div class="occlss-layout__col occlss-layout__col--md-12">  <h1 class="occlss-g-heading-main occlss-u-bspace-xs">Complaints and comments about Oxfordshire County Council</h1> <p class="occlss-u-bspace-xs">Customers who comment or complain help us to improve our services.</p> </div>  </div>  </div> <div class="occlss-layout occlss-layout--gutter-s">  <div class="occlss-layout__col occlss-layout__col--md-8 occlss-layout__col--bleed-y"> </div> <div class="occlss-layout__col occlss-layout__col--bleed occlss-layout__col--md-12"> <div class="occlss-layout" id="promoBlocksSingleLine">  </div>  </div> <div class="occlss-layout__col occlss-layout__col--bleed occlss-layout__col--12"> <div class="occlss-short-summary occlss-short-summary-- occlss-short-summary--custom occlss-short-summary--council"> <div class="occlss-short-summary__title-cont"> <h2 class="occlss-g-xxx-large-text occlss-u-bspace-xs">In this section</h2> <div class="occlss-splitter occlss-u-tspace-none occlss-splitter--council"></div> </div> <article class="occlss-short-summary__link-cont"> <a class="occlss-short-summary__link" href="/council/about-your-council/have-your-say-about-council-services/complaints-about-oxfordshire-county-council/complaints-and-comments"> <div class="occlss-short-summary__content-wraper"> <div class="occlss-short-summary__content"> <h3 class="occlss-short-summary__content-title">Complaints and comments</h3> <p>How to tell us what you think about our services - good or bad.</p> </div> </div> </a> </article> <article class="occlss-short-summary__link-cont"> <a class="occlss-short-summary__link" href="/council/about-your-council/have-your-say-about-council-services/complaints-about-oxfordshire-county-council/complaints-about-councillors"> <div class="occlss-short-summary__content-wraper"> <div class="occlss-short-summary__content"> <h3 class="occlss-short-summary__content-title">Complaints about councillors</h3> <p>How to make a complaint about the conduct of a member.</p> </div> </div> </a> </article> <article class="occlss-short-summary__link-cont"> <a class="occlss-short-summary__link" href="/council/about-your-council/have-your-say-about-council-services/complaints-about-oxfordshire-county-council/complaints-about-schools"> <div class="occlss-short-summary__content-wraper"> <div class="occlss-short-summary__content"> <h3 class="occlss-short-summary__content-title">Complaints about schools</h3> <p>When and how to complain about a school.</p> </div> </div> </a> </article> </div> </div> <div class="occlss-layout__col occlss-layout__col--12"> <h2 class="occlss-g-xxx-large-text occlss-u-bspace-none">Related content</h2> </div> <div class="occlss-layout__col occlss-layout__col--flex occlss-layout__col--md-4"> <ul class="occlss-summary-list occlss-u-bspace-md"> <li class="occlss-summary-list__item occlss-summary-list__item--underlined occlss-summary-list__item--td"> <a href="/contactus/contact-customer-feedback-team" class="occlss-summary-list__link">Contact us</a> </li> 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