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Business and work in a post-pandemic future | McKinsey & Company
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<!-- -->McKinsey Quarterly</span></div><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924"><h5 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-u-ts-6 TwoUpSmall_mck-c-two-up-small__heading-with-eyebrow__1AwLt"><a data-component="mdc-c-link" href="/capabilities/people-and-organizational-performance/our-insights/gone-for-now-or-gone-for-good-how-to-play-the-new-talent-game-and-win-back-workers" class="mdc-c-link-heading___Zggl8_8032924 mdc-c-link-heading--with-icon___ssPll_8032924 mdc-c-link___lBbY1_8032924"><span>Gone for now, or gone for good? How to play the new talent game and win back workers</span></a><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_8032924 mck-arrow-right-fat-icon mdc-u-ts-9 mdc-c-heading__icon___TbFKK_8032924"></span></h5><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_8032924 mdc-u-ts-8"><span class="GenericItem_mck-c-generic-item__display-date__6Py5E"><time dateTime="2022-03-09T12:00:00Z">March 9, 2022</time> - </span><div class="mck-u-links-inline mck-c-generic-item__description GenericItem_mck-c-generic-item__description--with-date__KRltZ">Nearly half of the employees who voluntarily left the workforce during the pandemic aren’t coming back on their own. Employers must go and get them. 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The choice is yours</span></a><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_8032924 mck-arrow-right-fat-icon mdc-u-ts-9 mdc-c-heading__icon___TbFKK_8032924"></span></h5><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_8032924 mdc-u-ts-8"><span class="GenericItem_mck-c-generic-item__display-date__6Py5E"><time dateTime="2021-09-08T12:00:00Z">September 8, 2021</time> - </span><div class="mck-u-links-inline mck-c-generic-item__description GenericItem_mck-c-generic-item__description--with-date__KRltZ">A record number of employees are quitting or thinking about doing so. 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mdc-u-ts-7"><div class="mck-u-links-inline mck-c-generic-item__description">Join our experts for the latest on navigating beyond the crisis and shaping the next normal that lies ahead.</div></div></div></div></div><div class="mdc-u-grid mdc-u-grid-gutter-lg mdc-u-grid-col-sm-1 mdc-u-grid--align-start GeneralUp_mck-c-general-up__generic-item___T5Id GenericItem_mck-c-generic-item__sGwKL GenericItem_mck-c-generic-item--with-hover-effect__hmVy2"><div class="GenericItem_mck-c-generic-item__image__F_tIc"><a data-component="mdc-c-link" href="/featured-insights/coronavirus-leading-through-the-crisis/interviews" class="mdc-c-link___lBbY1_8032924"><picture data-component="mdc-c-picture"><img alt="Headshot of Dr. Sood" src="/~/media/mckinsey/industries/healthcare%20systems%20and%20services/our%20insights/battling%20burnout%20a%20conversation%20with%20resiliency%20expert%20dr%20amit%20sood/dr%20sood%20full5050.jpg?cq=50&mw=767&car=16:9&cpy=Center" loading="lazy"/></picture></a></div><div 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data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924"><a data-component="mdc-c-link" href="/featured-insights/coronavirus-leading-through-the-crisis/interactives" class="mdc-c-link-heading___Zggl8_8032924 mdc-c-link-heading--with-icon___ssPll_8032924 mdc-c-link___lBbY1_8032924"><span>Tracking the impact of COVID-19</span></a><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_8032924 mck-arrow-right-fat-icon mdc-u-ts-9 mdc-c-heading__icon___TbFKK_8032924"></span></h5><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_8032924 mdc-u-ts-7"><div class="mck-u-links-inline mck-c-generic-item__description">Interactive data displays to inform decisions on protecting lives and livelihoods amid the COVID-19 crisis.</div></div></div></div></div><div class="mdc-u-grid mdc-u-grid-gutter-lg mdc-u-grid-col-sm-1 mdc-u-grid--align-start GeneralUp_mck-c-general-up__generic-item___T5Id GenericItem_mck-c-generic-item__sGwKL GenericItem_mck-c-generic-item--with-hover-effect__hmVy2"><div class="GenericItem_mck-c-generic-item__image__F_tIc"><a data-component="mdc-c-link" href="/featured-insights/coronavirus-leading-through-the-crisis/covid-19-response-tool-hub" class="mdc-c-link___lBbY1_8032924"><picture data-component="mdc-c-picture"><img alt="covid-19 response tool hub" src="/~/media/mckinsey/about%20us/covid%20response%20center/covid-19%20response%20tool%20hub/crc_hub_thumb_1224667631_1536x1536.jpg?cq=50&mw=767&car=16:9&cpy=Center" loading="lazy"/></picture></a></div><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924 mdc-u-grid-gutter-xs GenericItem_mck-c-generic-item__content__gq1m0"><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924"><h5 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924"><a data-component="mdc-c-link" href="/featured-insights/coronavirus-leading-through-the-crisis/covid-19-response-tool-hub" class="mdc-c-link-heading___Zggl8_8032924 mdc-c-link-heading--with-icon___ssPll_8032924 mdc-c-link___lBbY1_8032924"><span>COVID-19 Response Center Tool Hub</span></a><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_8032924 mck-arrow-right-fat-icon mdc-u-ts-9 mdc-c-heading__icon___TbFKK_8032924"></span></h5><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_8032924 mdc-u-ts-7"><div class="mck-u-links-inline mck-c-generic-item__description">Resources to help government, business, and healthcare leaders navigate the COVID-19 crisis.</div></div></div></div></div></div></div></div></div><div data-component="mdc-c-module-wrapper" data-module-theme="light" data-module-background="white" data-module-category="StandalonePromo" data-module-gradient-position="top-right" class="mck-c-module-wrapper" data-module-name="grid-wall"><div class="mck-o-container"><div class="UpModule_mck-c-up__irSw8"><div class="UpModule_mck-c-up__header__OR_Vx"><h2 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opacity: 0; background-color: #F0F0F0; } .BackgroundImageCard_mck-c-background-image-card__card__p6uYA:hover .mck-c-grid-wall-overlay-39b5f7a2-8873-40d5-ae49-e19ea918af16-0 { transition: transform 0.4s ease-in-out 0s, opacity 0.4s ease-in-out 0s; transform: translateZ(0) scale(1.01, 1.01); backface-visibility: hidden; opacity: 0; } </style><div class="BackgroundImageCard_mck-c-background-image-card__background-overlay__bglLy mck-c-grid-wall-overlay-39b5f7a2-8873-40d5-ae49-e19ea918af16-0"></div><div class="BackgroundImageCard_mck-c-background-image-card__card-header-wrapper__d504S BackgroundImageCard_mck-c-background-image-card__card-header-wrapper--vertical-align-centered__4O6rV mdc-u-grid"><h3 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-u-ts-5 mdc-u-align-center BackgroundImageCard_mck-c-background-image-card__card-header__UuLey BackgroundImageCard_mck-c-background-image-card__card-header--display-mode-light__h7PAa"><div>The future of wellness: Connected and customized</div><a data-component="mdc-c-link" href="/featured-insights/the-next-normal/wellness" class="BackgroundImageCard_mck-c-background-image-card__right-arrow__0M3qU mdc-c-link___lBbY1_8032924" tabindex="-1"><span data-component="mdc-c-icon" class="mdc-c-icon___oi7ef_8032924 mck-link-arrow-right-icon"></span></a></h3></div></a></div><div class="BackgroundImageCard_mck-c-background-image-card__card__p6uYA"><a data-component="mdc-c-link" href="/featured-insights/the-next-normal/shopping" class="BackgroundImageCard_mck-c-background-image-card__card-with-link__2ZTMo mdc-c-link___lBbY1_8032924"><style></style><div data-component="mdc-c-background-image" class="mdc-c-bg-image___GJdv1_8032924 background-image-background-image-card-item-39b5f7a2-8873-40d5-ae49-e19ea918af16-1 BackgroundImageCard_mck-c-background-image-card__background-image__i1HuM"></div><style> .mck-c-grid-wall-overlay-39b5f7a2-8873-40d5-ae49-e19ea918af16-1 { opacity: 0; background-color: #F0F0F0; } .BackgroundImageCard_mck-c-background-image-card__card__p6uYA:hover .mck-c-grid-wall-overlay-39b5f7a2-8873-40d5-ae49-e19ea918af16-1 { transition: transform 0.4s ease-in-out 0s, opacity 0.4s ease-in-out 0s; transform: translateZ(0) scale(1.01, 1.01); backface-visibility: hidden; opacity: 0; } </style><div class="BackgroundImageCard_mck-c-background-image-card__background-overlay__bglLy mck-c-grid-wall-overlay-39b5f7a2-8873-40d5-ae49-e19ea918af16-1"></div><div class="BackgroundImageCard_mck-c-background-image-card__card-header-wrapper__d504S BackgroundImageCard_mck-c-background-image-card__card-header-wrapper--vertical-align-centered__4O6rV mdc-u-grid"><h3 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-u-ts-5 mdc-u-align-center BackgroundImageCard_mck-c-background-image-card__card-header__UuLey BackgroundImageCard_mck-c-background-image-card__card-header--display-mode-light__h7PAa"><div>The future of shopping: Technology everywhere</div><a 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.BackgroundImageCard_mck-c-background-image-card__card__p6uYA:hover .mck-c-grid-wall-overlay-39b5f7a2-8873-40d5-ae49-e19ea918af16-2 { transition: transform 0.4s ease-in-out 0s, opacity 0.4s ease-in-out 0s; transform: translateZ(0) scale(1.01, 1.01); backface-visibility: hidden; opacity: 0; } </style><div class="BackgroundImageCard_mck-c-background-image-card__background-overlay__bglLy mck-c-grid-wall-overlay-39b5f7a2-8873-40d5-ae49-e19ea918af16-2"></div><div class="BackgroundImageCard_mck-c-background-image-card__card-header-wrapper__d504S BackgroundImageCard_mck-c-background-image-card__card-header-wrapper--vertical-align-centered__4O6rV mdc-u-grid"><h3 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924 mdc-u-ts-5 mdc-u-align-center BackgroundImageCard_mck-c-background-image-card__card-header__UuLey BackgroundImageCard_mck-c-background-image-card__card-header--display-mode-light__h7PAa"><div>The future of capability building</div><a data-component="mdc-c-link" 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Insights","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"OR"}}},"taxonomySelection":{"targetIds":["4a58a3ba-e71d-48b4-b448-42c6d8969509"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Consumer Insights</option><option value="{"id":"{0B7224F4-1A75-478C-89AF-8826EB4E2814}","displayName":"Corporate Finance","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"OR"}}},"taxonomySelection":{"targetIds":["b1a2bd3a-8a09-4beb-8be8-258828977234"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Corporate Finance</option><option value="{"id":"{2B1FD54D-F5CC-4276-88C0-5DF259982E2B}","displayName":"Digital","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"OR"}}},"taxonomySelection":{"targetIds":["01e3b0fe-7d12-48ba-8784-1fe4f2f93360"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Digital</option><option value="{"id":"{C18D303E-89D4-41E1-BF72-751F16F56F97}","displayName":"Economic Impact","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"OR"}}},"taxonomySelection":{"targetIds":["657da180-11e2-460d-8e13-817b9bcf1000"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Economic Impact</option><option value="{"id":"{42260778-CD1F-4D8A-95DB-47ED13A081EA}","displayName":"Leadership","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"OR"}}},"taxonomySelection":{"targetIds":["483d67a8-a4ac-49b1-b2c3-78be2fb481dc"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Leadership</option><option value="{"id":"{E3813D19-E274-4782-AB1A-F9447CEF23DF}","displayName":"Marketing and Sales","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"OR"}}},"taxonomySelection":{"targetIds":["1e4d5c05-2577-4422-af1b-66402fe0f101"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Marketing and Sales</option><option value="{"id":"{45066E11-66A4-4A24-BFCC-52CE2EB81EF5}","displayName":"Operations","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"OR"}}},"taxonomySelection":{"targetIds":["d32d0472-2467-4513-85ba-3031b5aa30b3"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Operations</option><option value="{"id":"{5E8C875D-2E18-443D-B86F-299F07F2B0A3}","displayName":"Organization","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"OR"}}},"taxonomySelection":{"targetIds":["ea6da73d-616e-48ab-9247-16dc989d267e"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"AND"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Organization</option><option 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mdc-c-form-control--size-lg___UeotQ_8032924"><label for="select-box-1" class="mdc-c-form-control__label___ICXbu_8032924">Sector</label><div class="mdc-c-form-control__control___oPCjw_8032924"><select id="select-box-1" name="select-box-1" aria-label="Sector" aria-describedby="select-box-1-error-message" class="mdc-c-form-control__field___PTF2Y_8032924"><option selected="" value="">Choose a Topic</option><option value="{"id":"{46CF733F-C655-40E5-985C-B33B45B58540}","displayName":"Advanced Industries","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"AND"}}},"taxonomySelection":{"targetIds":["f23c1142-4202-404b-ade3-4e08c4119410"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Advanced Industries</option><option value="{"id":"{147479F9-6B69-4194-87FD-A8AC103BB380}","displayName":"Banking & Financial 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value="{"id":"{712CA081-97F4-492B-9A9C-FB2C78184598}","displayName":"Healthcare","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"AND"}}},"taxonomySelection":{"targetIds":["f2b46f40-c536-4973-8b23-d958f304620a"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Healthcare</option><option value="{"id":"{DB7E4B90-5789-43B1-B37A-67892629828A}","displayName":"Insurance","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"AND"}}},"taxonomySelection":{"targetIds":["1a4c6ea4-2393-45ed-8251-26656fec4d11"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Insurance</option><option value="{"id":"{808CDAA8-D72D-4133-8268-C32D3752C51E}","displayName":"Metals & Mining","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"AND"}}},"taxonomySelection":{"targetIds":["17541dba-a598-4a0e-aa38-2ea0ea411e74","e720d1d6-d7bd-45d6-9e9a-adf264a0fc20"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Metals & Mining</option><option value="{"id":"{4D763B7D-6ECB-4EB3-8C20-431FFEBF8850}","displayName":"Paper & Packaging","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"AND"}}},"taxonomySelection":{"targetIds":["5e48e9b9-4107-4225-97cf-e7a999916e04"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Paper & Packaging</option><option value="{"id":"{44D84E1F-6F47-465F-9790-2E05272FF0AC}","displayName":"Pharmaceuticals & Medical Products","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"AND"}}},"taxonomySelection":{"targetIds":["82a164d3-6509-4b94-af88-f3fcf5f7d34a"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Pharmaceuticals & Medical Products</option></select></div></div><div data-component="mdc-c-select" class="mdc-c-form-control___ib-Ut_8032924 mdc-c-form-control--size-lg___UeotQ_8032924"><label for="select-box-2" class="mdc-c-form-control__label___ICXbu_8032924">Region</label><div class="mdc-c-form-control__control___oPCjw_8032924"><select id="select-box-2" name="select-box-2" aria-label="Region" aria-describedby="select-box-2-error-message" class="mdc-c-form-control__field___PTF2Y_8032924"><option selected="" value="">Choose a Topic</option><option 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value="{"id":"{89D3B34F-8196-4142-BB6E-D344B4A0730A}","displayName":"Asia","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"AND"}}},"taxonomySelection":{"targetIds":["779e8fe4-132f-470c-ab07-3f3fcae5e033"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Asia</option><option value="{"id":"{E1006A17-F3FA-414E-A88A-F1506F3BDC81}","displayName":"Europe","taxonomySelectionQueryType":{"targetItem":{"value":{"value":"AND"}}},"taxonomySelection":{"targetIds":["3a92c1aa-544d-4f1d-81ec-8b1d071be7c9"]},"mustHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustHaveTags":{"targetIds":[]},"mustNotHaveTagsQueryType":{"targetItem":{"value":{"value":"OR"}}},"mustNotHaveTags":{"targetIds":[]}}">Europe</option></select></div></div></div></section><section class="mdc-u-grid mdc-u-grid-col-12 AllInsightsGrid_mck-c-all-insights-grid__grid-container__RroRf"><div class="AllInsightsGrid_mck-c-all-insights-grid__grid-item__XCX3t"><div class="mdc-u-grid mdc-u-grid-gutter-lg mdc-u-grid-col-sm-1 mdc-u-grid--align-start GenericItem_mck-c-generic-item__sGwKL GenericItem_mck-c-generic-item--with-hover-effect__hmVy2"><div class="GenericItem_mck-c-generic-item__image__F_tIc"><a data-component="mdc-c-link" href="/capabilities/people-and-organizational-performance/our-insights/back-and-forth-covid-19s-impact-on-business-in-2021-and-today" class="mdc-c-link___lBbY1_8032924"><picture data-component="mdc-c-picture"><source media="(min-width: 768px)" srcSet="/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/back%20and%20forth%20covid-19s%20impact%20on%20business%20in%202021%20and%20today/back%20and%20forth_1308948421_thumb_1536x1536.jpg?cq=50&mw=767&car=42:25&cpy=Center"/><source media="(min-width: 1180px)" srcSet="/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/back%20and%20forth%20covid-19s%20impact%20on%20business%20in%202021%20and%20today/back%20and%20forth_1308948421_thumb_1536x1536.jpg?cq=50&mw=767&car=42:25&cpy=Center"/><img alt="Back and forth: COVID-19’s impact on business in 2021—and today" src="/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/back%20and%20forth%20covid-19s%20impact%20on%20business%20in%202021%20and%20today/back%20and%20forth_1308948421_thumb_1536x1536.jpg?cq=50&mw=767&car=42:25&cpy=Center" loading="lazy"/></picture></a></div><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924 mdc-u-grid-gutter-xs GenericItem_mck-c-generic-item__content__gq1m0"><div class="mck-c-eyebrow mdc-u-ts-10"><span>Podcast</span></div><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924"><h5 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924"><a data-component="mdc-c-link" href="/capabilities/people-and-organizational-performance/our-insights/back-and-forth-covid-19s-impact-on-business-in-2021-and-today" class="mdc-c-link-heading___Zggl8_8032924 mdc-c-link___lBbY1_8032924"><div>Back and forth: COVID-19’s impact on business in 2021—and today</div></a></h5><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_8032924 mdc-u-ts-7"><span class="GenericItem_mck-c-generic-item__display-date__6Py5E"><time dateTime="2022-02-07T12:00:00Z">February 7, 2022</time> - </span><div class="mck-u-links-inline mck-c-generic-item__description GenericItem_mck-c-generic-item__description--with-date__KRltZ">The years-long pandemic persists. How can companies continue to adapt?</div></div></div></div></div></div><div class="AllInsightsGrid_mck-c-all-insights-grid__grid-item__XCX3t"><div class="mdc-u-grid mdc-u-grid-gutter-lg mdc-u-grid-col-sm-1 mdc-u-grid--align-start GenericItem_mck-c-generic-item__sGwKL GenericItem_mck-c-generic-item--with-hover-effect__hmVy2"><div class="GenericItem_mck-c-generic-item__image__F_tIc"><a data-component="mdc-c-link" href="/capabilities/strategy-and-corporate-finance/our-insights/what-matters-most-five-priorities-for-ceos-in-the-next-normal" class="mdc-c-link___lBbY1_8032924"><picture data-component="mdc-c-picture"><source media="(min-width: 768px)" srcSet="/~/media/mckinsey/business%20functions/strategy%20and%20corporate%20finance/our%20insights/what%20matters%20most%20five%20priorities%20for%20ceos%20in%20the%20next%20normal/5-priorities-for-ceos-543609582-thumb-1536x1536.jpg?cq=50&mw=767&car=42:25&cpy=Center"/><source media="(min-width: 1180px)" srcSet="/~/media/mckinsey/business%20functions/strategy%20and%20corporate%20finance/our%20insights/what%20matters%20most%20five%20priorities%20for%20ceos%20in%20the%20next%20normal/5-priorities-for-ceos-543609582-thumb-1536x1536.jpg?cq=50&mw=767&car=42:25&cpy=Center"/><img alt="What matters most? Five priorities for CEOs in the next normal" src="/~/media/mckinsey/business%20functions/strategy%20and%20corporate%20finance/our%20insights/what%20matters%20most%20five%20priorities%20for%20ceos%20in%20the%20next%20normal/5-priorities-for-ceos-543609582-thumb-1536x1536.jpg?cq=50&mw=767&car=42:25&cpy=Center" loading="lazy"/></picture></a></div><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924 mdc-u-grid-gutter-xs GenericItem_mck-c-generic-item__content__gq1m0"><div class="mck-c-eyebrow mdc-u-ts-10"><span>Interactive</span></div><div data-component="mdc-c-content-block" class="mdc-c-content-block___7p6Lu_8032924"><h5 data-component="mdc-c-heading" class="mdc-c-heading___0fM1W_8032924"><a data-component="mdc-c-link" href="/capabilities/strategy-and-corporate-finance/our-insights/what-matters-most-five-priorities-for-ceos-in-the-next-normal" class="mdc-c-link-heading___Zggl8_8032924 mdc-c-link___lBbY1_8032924"><div>What matters most? Five priorities for CEOs in the next normal</div></a></h5><div data-component="mdc-c-description" class="mdc-c-description___SrnQP_8032924 mdc-u-ts-7"><span class="GenericItem_mck-c-generic-item__display-date__6Py5E"><time dateTime="2021-09-08T12:00:00Z">September 8, 2021</time> - </span><div class="mck-u-links-inline mck-c-generic-item__description GenericItem_mck-c-generic-item__description--with-date__KRltZ">How leaders can adapt to a very different future.</div></div></div></div></div></div></section></div></div></div><div data-component="mdc-c-module-wrapper" data-module-theme="light" data-module-background="lightest-grey" data-module-category="StandalonePromo" data-module-gradient-position="top-right" class="PromoBar_mck-c-promo-bar__tebi0 mck-o-edge-to-edge mck-c-module-wrapper" data-module-name="promo-bar"><div class="mck-o-container"><div class="UpModule_mck-c-up__irSw8 mck-o-container--wrapped mck-o-container--mobile-spacing"><div class="mdc-u-grid mdc-u-grid-col-lg-12 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