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ISO - Certification

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For some industries, certification is a legal or contractual requirement.</p> <p>At ISO, we&nbsp;develop&nbsp;International Standards, such as&nbsp;<a href="/standard/62085.html" title="ISO 9001:2015 - Quality management systems — Requirements">ISO&nbsp;9001</a>&nbsp;and&nbsp;<a href="/standard/60857.html" title="ISO 14001:2015 - Environmental management systems ">ISO&nbsp;14001</a>. ISO&#39;s <a href="/casco.html" title="CASCO">Committee on Conformity Assessment (CASCO)</a> has produced a number of standards related to the certification process, which are used by certification bodies. Read more about&nbsp;<a href="/committee/54998.html" title="ISO/CASCO - Committee on conformity assessment">CASCO&nbsp;standards</a>.</p></div> <div class="col-md-4 col-md-offset-1"><div class="well clearfix"> <p><strong>Certification</strong>&nbsp;&ndash; the provision by an independent body of written assurance (a certificate) that the product, service or system in question meets specific requirements.</p> <p><strong>Accreditation</strong>&nbsp;&ndash; the formal recognition by an independent body, generally known as an accreditation body, that a certification body operates according to international standards.</p></div></div></div></div> </section> <svg class="wave" preserveAspectRatio="none" aria-hidden="true" focusable="false" viewBox="0 0 1440 96" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="m0 96 80-5C160 85 320 75 480 64s320-21 480-21c160 0 320 10 400 16l80 5V0H0v96Z"></path></svg><section id="section-main" class=" "> <div class="container"> <div class="row row-title " > <div class="col-md-12"></div></div><div class="row " > <div class="col-md-7"><h2>Choosing a certification body</h2> <p>When choosing a certification body, you should:</p> <ul> <li>Evaluate several certification bodies.</li> <li>Check if the certification body uses the relevant&nbsp;<a href="http://www.iso.org/committee/54998/x/catalogue/p/1/u/0/w/0/d/0" title="Committee on conformity assessment">CASCO&nbsp;standard</a></li> <li>Check if it is accredited. Accreditation provides independent confirmation of competence. However, accreditation is not compulsory, and non-accreditation does not necessarily mean the certification body is not reputable. To find an accredited certification body, contact the national accreditation body in your country or visit&nbsp;<a href="http://www.iafcertsearch.org/search/certification-bodies">International Accreditation Forum CertSearch</a>.</li> </ul><h3>International organizations in cooperation with ISO for accreditation</h3> <p>The International Accreditation Forum (<a href="/organization/10147.html" title="IAF - International Accreditation Forum, Inc.">IAF</a>)&nbsp;is the world association of Conformity Assessment Accreditation Bodies and other bodies interested in conformity assessment in the fields of <a href="/management-system-standards.html" title="Management system standards">management systems</a>, products, services, personnel etc.</p> <p><a href="/organization/9452.html" title="ILAC - International Laboratory Accreditation Cooperation">ILAC</a> is the international organization for accreditation bodies operating in accordance with <a href="/standard/67198.html" title="ISO/IEC 17011:2017 - Conformity assessment — Requirements for accreditation bodies accrediting conformity assessment bodies">ISO/IEC 17011</a> and involved in the accreditation of conformity assessment bodies including calibration laboratories (using <a href="/standard/66912.html" title="ISO/IEC 17025:2017 - General requirements for the competence of testing and calibration laboratories">ISO/IEC 17025</a>), testing laboratories (using <a href="/standard/66912.html" title="ISO/IEC 17025:2017 - General requirements for the competence of testing and calibration laboratories">ISO/IEC 17025</a>), medical testing laboratories (using <a href="/standard/56115.html" title="ISO 15189:2012 - Medical laboratories — Requirements for quality and competence">ISO 15189</a>), inspection bodies (using <a href="/standard/52994.html" title="ISO/IEC 17020:2012 - Conformity assessment — Requirements for the operation of various types of bodies performing inspection">ISO/IEC 17020</a>) and proficiency testing providers (using <a href="/standard/29366.html" title="ISO/IEC 17043:2010 - Conformity assessment — General requirements for proficiency testing">ISO/IEC 17043</a>).</p><h2>ISO does not perform certification</h2> <p>ISO does not perform certification or issue certificates, and it does not permit anyone to use the ISO logo in connection with certification. Certification is performed by external certification bodies, thus a company or organization cannot be certified&nbsp;by&nbsp;ISO.</p><h2>Making a complaint in relation to a claim of certification</h2> <p>ISO takes complaints related to the misuse of the ISO logo or false certification to ISO management system standards seriously.</p> <p>Complaints should be addressed to the certification body that certified the organization. You can identify the certification body by examining the statement of certification, the certification mark used by the organization, or by requesting a copy of the certificate to the ISO standard.</p> <p>If the above steps cannot be followed, please <a href="mailto:MSSComplaints@iso.org?subject=Complaint%20in%20relation%20to%20a%20claim%20of%20certification">send us an email</a>&nbsp;with full details of the issue and how we can contact you. While ISO cannot guarantee a resolution or assume any liability, it can help facilitate dialogue between the parties involved and work towards a positive outcome.</p> <p>A response to your complaint will be sent to you within 14 days.</p></div> <div class="col-md-4 col-md-offset-1"><h3><a href="/the-iso-survey.html" title="The ISO Survey">ISO Survey</a></h3> <p>Find out how many valid certificates there are in each country for the main ISO management system standards.</p></div></div></div> </section><section class=" bg-lightgray"> <div class="container"> <div class="row " > <div class="col-md-7"><h2>Can I use the ISO logo?</h2> <p>The ISO logo is a registered trademark and cannot be used by anyone outside of ISO, unless they have been explicitly authorized.</p> <p>If you wish to use a logo to demonstrate certification, contact the certification body that issued the certificate.</p> <p>See full details about <a href="/iso-name-and-logo.html" title="ISO name and logo">use of the ISO logo</a>.</p></div> <div class="col-md-4 col-md-offset-1"><figure class="width-100pct inCol4 fig-srcset portrait "> <div class="img-container "> <img loading="lazy" width="1200"height="400" src="/files/live/sites/isoorg/files/name_and_logo/logos-dont-use.jpg/thumbnails/300" srcset="/files/live/sites/isoorg/files/name_and_logo/logos-dont-use.jpg/thumbnails/150 150w, /files/live/sites/isoorg/files/name_and_logo/logos-dont-use.jpg/thumbnails/300 300w, /files/live/sites/isoorg/files/name_and_logo/logos-dont-use.jpg/thumbnails/600 600w, /files/live/sites/isoorg/files/name_and_logo/logos-dont-use.jpg/thumbnails/900 900w" sizes="(min-width:1680px) 520px,(min-width:1200px) 360px,(min-width:992px) 293px, (min-width:768px) 720px, 100vw" class="" alt=""/> </div> </figure></div></div> </div> </section><div class="nav-breadcrumb print-footer bg-black"> <div class="container"> <div class="row"> <div class="col-sm-10 small"> <!-- BREADCRUMB --> <ol class="breadcrumb"> <li class="breadcrumb-item"><a href="/home.html" title="Home page"><i class="bi-house" aria-hidden="true"></i></a></li> <li class="breadcrumb-item"> <a href="/standards.html">Standards</a> </li> <li class="breadcrumb-item"> <a href="/conformity-assessment.html">Conformity assessment</a> </li> <li class="breadcrumb-item"> Certification</li> </ol></div> <div class="col-sm-2 hidden-print text-end small mt-3 mt-sm-0"> <a role="button" class="dropdown-toggle text-white collapsed" data-bs-toggle="collapse" href="#collapseSitemap" target="_self" aria-expanded="false" aria-controls="collapseSitemap">Sitemap</a> </div> </div> <div class="collapse border-top" id="collapseSitemap"> <div class="row"> <!-- SITEMAP --> <nav role="navigation" aria-label="Sitemap" class="sitemap-footer clearfix text-xs" id="nav-sitemap"><ul role='menubar' class='list-inline-6 clearfix nav-level1' ><li role='menuitem' class=' hasChildren inPath firstInLevel' ><a class='nav-link ' title="Covering almost every product, process or service imaginable, ISO makes standards used everywhere." href='/standards.html'>Standards</a><ul role='menubar' class='list-unstyled nav-level2' ><li role='menuitem' class=' noChildren firstInLevel' ><a class='nav-link ' title="Whether you run a business, work for a company or government, or you are a consumer looking for goods and services that meet customer expectations: Find out what standards can do for you." href='/benefits-of-standards.html'>Benefits</a></li><!-- close of list item level 2 --><li role='menuitem' class=' noChildren' ><a class='nav-link ' title="Here you can discover some of the best-known and most widely-used standards, as well as those that address recently emerged challenges affecting us all. 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