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font-family: ETmodules; content: "3"; font-size: 16px; position: absolute; right: 0; top: 0; font-weight: 800; } .signindrpcontent_ul { width: 100%; padding: 0px !important; display: flex; flex-direction: column; } .signindrpcontent_ul li:hover { background-color: #F3F6FF !important; } .header-bottom-div { background: linear-gradient(82deg, #001F97 12%, #001154 99.64%); border-radius: 18px; padding: 22px 34px; margin-top: 32px; gap: 10px; } .signindrp_cont_new .tplinksign a { margin-left: 0px; font-size: 14px; text-transform: capitalize; font-weight: 600; padding: 4px 0px 4px 10px; } /* ch topbar css end */ .ctmenu-section, .signindrpcontent_ul { padding-bottom: 0 !important; } .signindrpcontent { display: none; position: absolute !important; background-color: white; width: 170px; box-shadow: 0px 8px 16px 0px rgba(0, 0, 0, 0.2); padding: 12px 16px; z-index: 99999; top: 28px; right: 0px !important; } .signindrp:hover .signindrpcontent { display: flex; } .ctheader { position: fixed; display: block; top: 36px; left: 0; width: 100%; height: auto; margin: 0 auto; padding: 0.75rem 0; z-index: 1000; background: white; box-shadow: 0px 0px 7px 0px rgb(0 0 0 / 10%) !important; } .ctheader-item-left { flex: 0 0 20%; } .ctheader-item-right { flex: 0 0 80%; justify-content: flex-end; } .ch_main_wrapper { flex-wrap: nowrap !important; } .ch_li_title, .ctmenu-item { font-size: 15px; color: #000; display: flex !important; } .ctheader .ctmenu>ul>li { cursor: unset !important; } .ctheader .ctmenu>ul>li>a { position: relative; font-size: 14px !important; color: #000; cursor: pointer !important; white-space: nowrap; font-weight: 400 !important; } .ctheader .ctmenu>ul>li.pricing_link_li>a { font-size: 15px !important; } .ctheader .ctmenu>ul>li .ctmenu-subs { position: absolute; width: 100%; height: auto; z-index: 109; opacity: 0; visibility: hidden; border-radius: 18px; background: rgb(255, 255, 255); box-shadow: rgb(0 0 0 / 13%) 0px 8px 12px; border-top: unset !important; } .ctheader .title_nav { font-family: 'Outfit', Helvetica, Arial, Lucida, sans-serif !important; font-size: 16px; color: #000; position: relative; display: inline-block; width: max-content; } .new-subtitle { position: absolute; right: -36px; top: -4px; display: inline-block; font-size: 10px; line-height: normal; font-weight: 600; color: #fff; background-color: #FF5722; padding: 2px 4px; border-radius: 2px; text-transform: uppercase; } .ch_li_title.com_tl { position: relative; } .ch_li_title.com_tl .new-subtitle { right: 4px; top: -10px; } .iconhd img { width: 16px !important; } .ctheader .ctmenu-mobile-ctheader, .ctheader .ctmenu-mobile-toggle { display: none; } .ctmenu-subs a, .list-item>div { color: #333; text-align: left; } .cnsmfont { font-size: 13px; font-weight: 300; line-height: normal; color: #646464; } .congridic .contentsubq { padding-left: 0px !important; } /*dropdown css start */ .inteflexsize { flex: 1 1 0; } .integrationdropdown a { padding: 8px 15px !important; } .ch_resourcedropdown, .soldropwidth { padding: 10px 0px !important; } .ctheader .ctmenu>ul>li, .signindrp_cont_new .tplinksign { list-style: none !important; } .main_soldrop_ul { width: 100%; padding: 0 !important; } .ch_startFreetrial, .ch_bookdemo { width: 140px; height: 42px !important; border: 2px solid #FF5722 !important; border-radius: 4px !important; } .ch_bookdemo { width: 128px !important; color: #FF5722 !important; font-weight: 500 !important; } .ch_startFreetrial { background: #FF5722; color: #fff !important; font-size: 15px; margin-left: 10px; } .expand_more_svg { height: 18px; width: 18px; background-image: url(https://images.controlhippo.com/svg/expand_more.svg); background-size: 18px; background-repeat: no-repeat; background-position: 50%; display: block; } .fontwt500 { font-weight: 500 !important; } .ch_integration_logo { margin-right: 11px; } .bold_font,.fn600,.all_ftr_link span { font-weight: 600 !important; } .product_menus_main .menu_hdtl { font-family: 'Outfit', Helvetica, Arial, Lucida, sans-serif !important; color: #020202 !important; font-size: 20px !important; font-weight: 600; line-height: 1.3; text-transform: uppercase !important; } .tradmark_cl { font-size: 8px; font-weight: 800; margin-left: 2px; } .menuDesc{ font-size: 12px; color: #5A7090; } .intBroder{ border: 1px solid #E1E1E1 !important; } .align-items-center { align-items: center; } .double-arrow-icon { display: flex; align-items: center; margin-top: 3px; line-height: normal; justify-content: center; margin-left: 6px; } .more-button { background-color: #0029C7; width: 165px; color: #ffffff !important; transition: 0.5s; justify-content: center !important; border: 2px solid transparent; padding: 8px 10px !important; } .more-button:hover { background-color: #0029C7 !important; } .ctmenu-subs a { border-radius: 4px; line-height: normal !important; } .ctheader .more-button .title_nav { color: #ffffff; font-family: 'Inter' !important; font-weight: 500; font-size: 14px; } .more-item-block { margin-top: 14px; padding-left: 12px; } /*custom search header css*/ .custom-search-bar { margin-left: 10px; display: flex; align-items: center; } .custom-search-bar .search-icon-clickable { display: inline-block; background-image: url(https://controlhippo.com/blog/wp-content/uploads/custom_upl/search_small_icon.svg); background-repeat: no-repeat; background-size: 26px; background-position: center; font-size: 0px; width: 32px; height: 32px; cursor: pointer; } .custom-search-bar form { position: absolute; bottom: -89px; right: 14px; font-size: 0; line-height: 0; display: none; padding: 20px 20px; background-color: #fff; border-top: 2px solid #ff5722; box-shadow: 0 2px 6px rgba(0,0,0,.2); } .custom-search-bar form::before { position: absolute; top: -7px; right: 12px; display: block; content: ''; width: 0; height: 0; border-style: solid; border-width: 0 5.5px 6px; border-color: transparent transparent #ff5722 transparent; } .custom-search-bar input { padding: 8px 46px 8px 12px; border: 1px solid #ccc; width: 280px; border-radius: 4px 4px 4px 4px; height: 35px; } .custom-search-bar button { background-image: url(https://controlhippo.com/blog/wp-content/uploads/custom_upl/search_white.svg); background-repeat: no-repeat; background-size: 24px; background-position: center; font-size: 0px; width: 35px; height: 35px; border: 1px solid #dddddd; background-color: #ff5722; padding: 10px; cursor: pointer; position: absolute; right: 20px; border-radius: 0px 4px 4px 0px; } .custom-search-bar input:focus-visible, .custom-search-bar input:focus { outline: none; border-color: #ccc; } /*Weglot Override CSS*/ .country-selector.weglot-dropdown .wgcurrent:after { background: url(https://images.controlhippo.com/wp-content/uploads/2024/04/23070012/expand_more_grey.svg) no-repeat; top: 7px; right: 2px; width: 24px; height: 24px; } .postid-67875 .country-selector.weglot-dropdown { display: none !important; } .ai-chat-assistant-icon { color: #ffffff; font-family: 'Outfit'; font-size: 16px; } .features-more-item-block .more-button { transition: unset; justify-content: unset !important; width: unset; background-color: transparent; } .ctheader .features-more-item-block .more-button .title_nav { color: #000000; } .features-more-item-block .more-button:hover { background-color: #dbe1f3 !important; } @media screen and (max-width: 1199px) { .ch_topbar_wrapper { width: 96%; } .topbar-left-content { display: none; } .ch_topbar_wrapper { justify-content: end; } } @media (min-width: 1200px) { .container { max-width: 1200px !important; width: 100%; } } @media screen and (max-width: 1023px) { .topbar-left-content p { font-size: 13px; } } @media screen and (max-width: 979px) { .ch_topbar { display: none; } .ctheader { top: 0; } .ch_li_title.com_tl .new-subtitle { right: auto; top: 2px; left: 72px; } } @media screen and (min-width: 993px) { .ctmenu-section { display: flex; align-items: center; gap: 16px; padding: 0px !important; } .padtop40{ padding-top: 40px !important; } .ctheader .ctmenu > ul > li { margin-left: 0px !important; line-height: unset !important; } .ctheader .ctmenu > ul > li .ctmenu-subs { transition: all 0.2s ease; top: 100%; } .ctheader .ctmenu > ul > li .ctmenu-subs.ctmenu-mega{ left: unset !important; } .ch_main_wrapper { align-items: center; } .ctmenu-mobile-ctheader { display: none; } .ctheader .ctmenu>ul>li { padding-bottom: 20px; margin-bottom: -20px; padding-right: 0 !important; } .main_soldrop_ul { width: 100%; padding: 0 !important; } .ctheader .ctmenu>ul>li.ctmenu-item-has-children:hover .ctmenu-subs { margin-top: 0.6rem; opacity: 1; visibility: visible; padding: 0 !important; } .ctmenu-subs .list-item a:hover { border-radius: 4px !important; } .ctmenu-subs .list-item a:hover, .ctmenu-subs a:hover { background: #dbe1f3; } .ctmenu-subs a, .list-item>div { padding: 10px 12px; } .ch_li_title { gap: 2px; cursor: pointer !important; } .desktopjustibtwn { justify-content: space-between !important; } .congridic .list-item, .congridic, .contentsubq { width: 100%; } .resflex1 { flex: 1; } .resflex2 { flex: 2; } .integrationdrpdwn .congridic { flex: 2; } .integrationdrpdwn .congridic { gap: 0px !important; } .congridic { gap: 4px; } .productMenusBody{ gap: 30px; } .product_menus_main { padding: 28px 22px 22px !important; border-radius: 18px; box-shadow: 0px 30px 100px 0px rgba(68, 68, 68, 0.45); position: relative; } .product_menus_main .menu_hdtl { margin-bottom: 10px; } .product_top_arrow::before, .solutions_top_arrow::before, .integrations_top_arrow::before, .resource_top_arrow::before { position: absolute; content: ""; height: 30px; width: 30px; background-color: #fff; border-radius: 6px; top: -12px; display: block; min-width: 30px; transform: rotate(45deg); } .product_top_arrow::before { left: 34%; } .solutions_top_arrow::before { left: 44%; } .integrations_top_arrow::before { left: 48%; } .resource_top_arrow::before { right: 48%; } ul.ctmenu-section:has(.weglot_choice) .product_top_arrow::before { left: 24%; } ul.ctmenu-section:has(.weglot_choice) .solutions_top_arrow::before { left: 34%; } ul.ctmenu-section:has(.weglot_choice) .integrations_top_arrow::before { left: 37%; } ul.ctmenu-section:has(.weglot_choice) .resource_top_arrow::before { left: 34%; } .ctheader .ctmenu > ul > li .ctmenu-subs.ctmenu-mega.ch_resourcedropdown { right: 5.5% !important; } .ctheader .ctmenu > ul > li .ctmenu-subs.ctmenu-mega.procolwidth, .ctheader .ctmenu > ul > li .ctmenu-subs.ctmenu-mega.industriewidth{ left: 6% !important; } .ctheader .ctmenu > ul > li .ctmenu-subs.ctmenu-mega.integrationdrpdwn{ left: 19% !important; } .procolwidth,.industriewidth{ max-width: 1040px !important; } .integrationdrpdwn{ max-width: 857px !important; } .ch_resourcedropdown{ max-width: 723px !important; } .ch_resourcedropdown .congridic a { padding: 8px 12px !important; } .ch_resourcedropdown .congridic .list-item { margin-bottom: 10px !important; } .ch_resourcedropdown .congridic .list-item:last-child { margin-bottom: 0px !important; } .festures_all_head { border-radius: 18px; background: #F3F6FF; padding: 15px 30px; } } @media screen and (max-width: 992px) { #et-main-area { padding-top: 4.1rem; } .ctheader .ctmenu .ctmenu-mobile-ctheader.active .ctmenu-mobile-arrow, .ctmenu-mobile-close { display: flex !important; align-items: center; } .flexcolmmobile,.header-bottom-div { flex-direction: column !important; } .header-bottom-div { padding: 18px 20px !important; } .mobmgtop16 { margin-top: 8px !important; } .ctheader .ctmenu>ul>li, .ctheader .ctmenu>ul>li .ctmenu-subs.active, .ctheader .ctmenu>ul>li .ctmenu-subs>ul>li>a { display: block; } .main_soldrop_ul .expand_more_svg, .ch_li_title.active, .hb-top-note { display: none !important; } .ch_topbar { z-index: 100 !important; } .ctlogo img { width: 180px !important; } .ch_resourcedropdown .congridic a { padding: 8px 0px !important; } .ctheader .wrapper { padding: 12px 0px; align-items: center; } .ch_topbar_wrapper { margin-right: 10px; } .congridic { gap: 18px !important; } .congridic.productMenus { margin-bottom: 12px; } .ch_startFreetrial { margin: 0 auto !important; } .com_tl { padding: 10px 12px; } .ch_li_title { border-bottom: 1px solid rgba(0, 0, 0, 0.1); justify-content: space-between; } .ctmenu-mobile-toggle img { width: 40px; } .ctheader-item-left, .ctheader-item-right { flex: 0 0 auto; } .ctheader-item-left { padding-left: 6px !important; } .wrapper { justify-content: space-between; margin: 0 auto; padding: 0.5rem 0; } .ctheader .ctmenu-mobile-toggle { position: relative; display: block; cursor: pointer; width: 2.75rem; border: none; background: none; transition: 0.35s ease-in-out; } .ctheader .ctmenu-mobile-toggle span { display: block; position: absolute; width: 100%; height: 2px; left: 0; border: none; outline: none; opacity: 1; border-radius: 0.25rem; transform: rotate(0deg); transition: 0.25s ease-in-out; } .ctheader .ctmenu, .ctoverlay { position: fixed; top: 0; left: 0; height: 100%; } .ctheader .ctmenu { width: 75%; z-index: 111; overflow: hidden; background: white; transform: translate(-100%); transition: all 0.5s ease-in-out; } .ctoverlay { width: 100%; z-index: 100; opacity: 0; visibility: hidden; background: rgba(0, 0, 0, 0.65); transition: all 0.45s ease-in-out; } .ctheader .ctmenu.active { transform: translate(0%); } .brd_btmmo { border-bottom: 1px solid rgba(0, 0, 0, 0.1); } .ctheader .ctmenu .ctmenu-mobile-ctheader { display: flex; align-items: center; justify-content: space-between; position: sticky; top: 0; border-bottom: 1px solid rgba(0, 0, 0, 0.1); } .ctheader .ctmenu .ctmenu-mobile-ctheader .ctmenu-mobile-arrow, .ctheader .ctmenu .ctmenu-mobile-ctheader .ctmenu-mobile-close { line-height: 3.125rem; width: 3.125rem; height: 3.125rem; border: 1px solid #dfdfdf; background: white; } .ctheader .ctmenu .ctmenu-mobile-ctheader .ctmenu-mobile-arrow { display: none; font-size: 2rem; } .ctheader .ctmenu .ctmenu-mobile-ctheader .ctmenu-mobile-close { font-size: 2.25rem; } .ctheader .ctmenu .ctmenu-mobile-ctheader .ctmenu-mobile-title { font-weight: 500; } .ctheader .ctmenu .ctmenu-section { height: 100%; overflow-y: auto; overflow-x: hidden; padding: 0 !important; } .last_btn_li { gap: 12px; padding: 20px !important; flex-direction: column; } .ch_startFreetrial, .ch_bookdemo { width: 200px !important; height: 50px !important; } .last_btn_li a { line-height: normal; } .ctheader .ctmenu>ul>li .ctmenu-subs { display: none; top: 50px !important; left: 0; max-width: none; height: calc(100% - 50px) !important; padding-top: 4rem; opacity: 1; overflow-y: auto; visibility: visible; transform: translateX(0%); box-shadow: none; padding: 10px !important; border-radius: unset !important; border-top: 1px solid #ddd !important; transition: all 0.5s !important; } .ctoverlay.active { opacity: 1; visibility: visible; } .ctheader { padding: 0 !important; } .et-social-icons { justify-content: center !important; } .pricing_link_li a { width: 100% !important; } .resource_top_arrow .congridic { gap: 18px !important; } .ch_resourcedropdown .congridic a { padding: 0 !important; } .industriestitle, .integrationstitle, .resourcestitle { margin-bottom: 22px; } .productMenusBody .mobmgtop16 { margin-top: 18px !important; } .custom-search-bar { display: none; } /*Translation css*/ .country-selector { position: absolute; top: 5px; right: 58px; } } @media only screen and (min-width: 991px) and (max-width: 1119px) { .country-selector.weglot-dropdown .wgcurrent a, .country-selector.weglot-dropdown .wgcurrent span { padding-right: 0; } .wg-li.weglot-lang a { font-size: 0px; } span.wglanguage-name { font-size: 0px !important; } .country-selector.weglot-dropdown .wgcurrent:after { display: none; } .weglot-flags.flag-3 a:before { margin-right: 0px; } .ch_li_title, .ctmenu-item, .ctheader .ctmenu>ul>li.pricing_link_li>a, .ctheader .ctmenu>ul>li.pricing_link_li>a { font-size: 13px; } } @media screen and (max-width: 567px) { .apply-translation-css 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et_pb_code_0_tb_header"><div class="et_pb_code_inner"><div class="ch_topbar"><div class="ch_topbar_div"><div class="container ch_topbar_wrapper"><div class="topbar-left-content"><p>Reduce agent's response time with our AI Chat Assistant. <a rel="nofollow noopener" href="https://controlhippo.com/ai-chat-assistant/" target="_blank" data-wpel-link="exclude">Register Now!</a></p></div><div class="hb-input-wrapper chflex aligncenter"> <a class="rmffgr fn600" href="tel:+919157130961" target="_blank" rel="noopener" data-wpel-link="internal">+91 9157130961</a><div class="signindrp"> <a class="rmffgr signindrplink ext-link" href="https://dashboard.controlhippo.com/" data-wpel-link="external" rel="external noopener noreferrer nofollow" target="_blank">Sign In</a><div class="signindrpcontent signindrp_cont_new"><ul class="signindrpcontent_ul"><li class="tplinksign"><a href="https://dashboard.controlhippo.com/" data-wpel-link="external" rel="external noopener noreferrer nofollow" target="_blank" class="ext-link">Dashboard</a></li></ul></div></div></div></div></div></div><div class="ctheader"><div class="container"><section class="wrapper ch_main_wrapper chflex"><div class="ctheader-item-left chflex"> <a class="ctlogo chflex" href="https://controlhippo.com/" target="_blank" rel="noopener follow" data-wpel-link="exclude"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/controlhippo_only_logo.svg" width="223" height="43" alt="Controllhippo By Callhippo Logo" id="logo" /> </a></div><div class="ctheader-item-right chflex"><div class="ctoverlay"></div><nav class="ctmenu" id="ctmenu"><div class="ctmenu-mobile-ctheader"> <span class="ctmenu-mobile-arrow justicenter"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/chleftic.svg" width="20" height="20" /> </span><div class="ctmenu-mobile-title"></div> <span class="ctmenu-mobile-close justicenter"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/closeic.svg" width="20" height="20" /> </span></div><ul class="ctmenu-section"><li class="ctmenu-item-has-children"><div class="aligncenter ch_li_title com_tl">Solutions <i class="expand_more_svg"></i> <span class="new-subtitle">new</span></div><div class="ctmenu-subs ctmenu-mega ctmenu-column-4 procolwidth"><div class="cnflex fwidth flexcolom product_menus_main product_top_arrow"><div class="cnflex fwidth flexcolmmobile productMenusBody"><div class="congridic resflex1 chflex flexcolom productMenus"><div class="menu_hdtl">Channels</div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/whatsapp-shared-inbox/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://images.controlhippo.com/svg/whatsapp-chnl.svg" alt="WhatsApp Shared Inbox - Controllhippo" width="30" height="30"/> <span class="title_nav">WhatsApp Shared Inbox</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/whatsapp-business-api/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://images.controlhippo.com/svg/whatsapp-api-chnl.svg" alt="WhatsApp Business API - Controllhippo" width="30" height="30"/> <span class="title_nav">WhatsApp Business API</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/telegram-inbox/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://images.controlhippo.com/svg/telegram-chnl.svg" alt="Telegram - Controllhippo" width="30" height="30"/> <span class="title_nav">Telegram</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/facebook-messenger-shared-inbox/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://webcdn.controlhippo.com/blog/wp-content/uploads/2024/05/29163745/facebook_messenger.svg" alt="Facebook - Controllhippo" width="30" height="30"/> <span class="title_nav">Facebook</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/instagram-inbox/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://images.controlhippo.com/svg/instagram-int.svg" alt="Instagram - Controllhippo" width="30" height="30"/> <span class="title_nav">Instagram</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/shared-mailbox/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://images.controlhippo.com/svg/email_int.svg" alt="Shared Mailbox - Controllhippo" width="30" height="30"/> <span class="title_nav">Email</span></div> </a></div></div><div class="cnflex fwidth resflex2 flexcolmmobile festures_all_head"><div class="congridic resflex1 chflex flexcolom mobmgtop16"><div class="menu_hdtl">Features</div><div class="list-item text-center"> <a href="https://controlhippo.com/omnichannel-inbox/" class="cnflex" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/wp-content/uploads/2024/04/09123124/omnichannel_inbox.svg" alt="Smart DID Routing - Controllhippo" width="22" height="22"/></div><div class="contentsubq chflex flexcolom"> <span class="title_nav">Omnichannel Inbox</span><p class="menuDesc">Connect with customers across multiple messaging channels.</p></div></div> </a></div><div class="list-item text-center"> <a href="https://controlhippo.com/omnichannel-crm-integration/" class="cnflex" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/svg/ctrlh_header_whatsapp_crm.svg" alt="Omnichannel CRM Integration - Controlhippo" width="16" height="16"/></div><div class="contentsubq chflex flexcolom"> <span class="title_nav">Omnichannel CRM Integration</span><p class="menuDesc">Seamlessly Integrate All Messaging Channels with Your CRM.</p></div></div> </a></div><div class="list-item text-center"> <a href="https://controlhippo.com/analytics-report/" class="cnflex" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/ctrlh_header_analytics.svg" alt="Analytics Report - Controllhippo" width="16" height="16"/></div><div class="contentsubq chflex flexcolom"> <span class="title_nav">Analytics Report</span><p class="menuDesc">Insights that drive informed decision-making.</p></div></div> </a></div></div><div class="congridic resflex1 chflex flexcolom mobmgtop16"><div class="list-item text-center padtop40"> <a href="https://controlhippo.com/ai-chat-assistant/" class="cnflex" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex"><div class="cnflex fwidth"><div class="iconhd mlt pro-head-ftr-cir"> <span class="ai-chat-assistant-icon">AI</span></div><div class="contentsubq chflex flexcolom"> <span class="title_nav">AI Chat Assistant<span class="new-subtitle">new</span></span><p class="menuDesc">Smart AI Assistance for customer queries.</p></div></div></div> </a></div><div class="list-item text-center"> <a href="https://controlhippo.com/chatbot-builder/" class="cnflex" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/svg/chatbot_icon_head_big.svg" alt="Chatbot - Controllhippo" width="16" height="16"/></div><div class="contentsubq chflex flexcolom"> <span class="title_nav">Chatbot Builder <span class="new-subtitle">new</span></span><p class="menuDesc">Create custom chatbots visually, no coding required.</p></div></div> </a></div><div class="list-item text-center"> <a href="https://controlhippo.com/workflow-automation/" class="cnflex" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex"><div class="cnflex fwidth"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/wp-content/uploads/2024/10/01082109/workflow-automation.svg" alt="Analytics Report - Controllhippo" width="16" height="16"/></div><div class="contentsubq chflex flexcolom"> <span class="title_nav">Workflow Automation<span class="new-subtitle">new</span></span><p class="menuDesc">Automate conversations using messaging workflows.</p></div></div></div> </a></div><div class="list-item text-center more-item-block features-more-item-block"> <a class="cnflex more-button align-items-center" href="https://controlhippo.com/features/" target="_blank" rel="noopener follow" data-wpel-link="exclude"> <span class="title_nav">More Features</span><div class="double-arrow-icon"> <img decoding="async" loading="lazy" src="https://webcdn.controlhippo.com/blog/wp-content/uploads/2024/11/05173217/double_arrow.svg" width="20" height="20"></div> </a></div></div></div></div><div class="header-bottom-div cnflex fwidth desktopjustibtwn aligncenter"> <span class="note-header-bottom">Respond to Customers Faster With a WhatsApp Shared Inbox</span> <a href="https://controlhippo.com/signup/" target="_blank" class="header-book-demo-btn" rel="noopener nofollow" data-wpel-link="exclude">Start Free Trial</a></div></div></div></li><li class="ctmenu-item-has-children"><div class="aligncenter ch_li_title com_tl">Industries <i class="expand_more_svg"></i></div><div class="ctmenu-subs ctmenu-mega ctmenu-column-4 industriewidth"><div class="cnflex fwidth flexcolom product_menus_main solutions_top_arrow"><div class="menu_hdtl industriestitle">Industries</div><div class="cnflex fwidth desktopjustibtwn flexcolmmobile productMenusBody"><div class="congridic chflex flexcolom"><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/industry/ecommerce/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/ctrlh_header_ecommerce.svg" alt="Ecommerce - Controllhippo" width="16" height="16"/></div> <span class="title_nav">Ecommerce</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/industry/recruitment/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/svg/ctrlh_header_requiment-min.svg" alt="Recruitment - Controllhippo" width="16" height="16"/></div> <span class="title_nav">Recruitment</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/industry/automotive/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/svg/ctrlh_header_automative-min.svg" alt="Automotive - Controllhippo" width="16" height="16" /></div> <span class="title_nav">Automotive</span></div> </a></div></div><div class="congridic chflex flexcolom mobmgtop16"><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/industry/retail/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" class="tsScale1" src="https://images.controlhippo.com/svg/ctrlh_header_retail.svg" alt="Retail - Controllhippo" width="16" height="16"/></div> <span class="title_nav">Retail</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/industry/real-estate/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/ctrlh_header_real_estate.svg" alt="Real Estate - Controllhippo" width="16" height="16"/></div> <span class="title_nav">Real Estate</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/industry/healthcare/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/ctrlh_header_healthcare.svg" alt="Healthcare - Controllhippo" width="16" height="16"/></div> <span class="title_nav">Healthcare</span></div> </a></div></div><div class="congridic chflex flexcolom mobmgtop16"><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/industry/hospitality/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/ctrlh_header_hospitality.svg" alt="Hospitality - Controllhippo" width="16" height="16"/></div> <span class="title_nav">Hospitality</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/industry/education/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"><div class="iconhd mlt pro-head-ftr-cir"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/svg/ctrlh_header_education.svg" alt="Education - Controllhippo" width="22" height="22"/></div> <span class="title_nav">Education</span></div> </a></div><div class="list-item text-center more-item-block"> <a class="cnflex more-button align-items-center" href="https://controlhippo.com/industry/" target="_blank" rel="noopener follow" data-wpel-link="exclude"> <span class="title_nav">More Industries</span><div class="double-arrow-icon"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/wp-content/uploads/2024/01/24062316/east_white.svg" width="20" height="20"></div> </a></div></div></div><div class="header-bottom-div cnflex fwidth desktopjustibtwn aligncenter"> <span class="note-header-bottom">Give Your Agents the Power to Delight Customers Anywhere, Instantly.</span> <a href="https://controlhippo.com/signup/" target="_blank" class="header-book-demo-btn" rel="nofollow noopener" data-wpel-link="exclude">Start Free Trial</a></div></div></div></li><li class="ctmenu-item-has-children"><div class="aligncenter ch_li_title com_tl">Integrations <i class="expand_more_svg"></i></div><div class="ctmenu-subs ctmenu-mega ctmenu-column-4 integrationdrpdwn"><div class="cnflex fwidth flexcolom product_menus_main integrations_top_arrow"><div class="menu_hdtl integrationstitle">Integrations</div><div class="cnflex fwidth flexcolmmobile productMenusBody"><div class="congridic chflex flexcolom resflex1"><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/app-marketplace/hubspot-integration/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://images.controlhippo.com/svg/ctrlh_header_hubspot.svg" alt="HubSpot - Controllhippo" width="32" height="32"/> <span class="title_nav">HubSpot</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/app-marketplace/slack-integration/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://images.controlhippo.com/svg/ctrlh_header_slack.svg" alt="Slack - Controllhippo" width="32" height="32"/> <span class="title_nav">Slack</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/app-marketplace/bitrix24-integration/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo intBroder" src="https://controlhippo.com/blog/wp-content/uploads/2024/04/Bitrix24.svg" alt="Bitrix24 - Controllhippo" width="32" height="32"/> <span class="title_nav">Bitrix24</span></div> </a></div></div><div class="congridic chflex flexcolom resflex1 mobmgtop16"><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/app-marketplace/pipedrive-integration/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://images.controlhippo.com/svg/ctrlh_header_pipedrive.svg" alt="Pipedrive - Controllhippo" width="32" height="32"/> <span class="title_nav">Pipedrive</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/app-marketplace/monday-integration/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo intBroder" src="https://images.controlhippo.com/svg/ctrlh_header_monday-min.svg" alt="Monday.com - Controllhippo" width="32" height="32"/> <span class="title_nav">Monday.com</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/app-marketplace/salesforce-integration/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo intBroder" src="https://controlhippo.com/blog/wp-content/uploads/2024/04/Salesforce.svg" alt="Salesforce - Controllhippo" width="32" height="32"/> <span class="title_nav">Salesforce</span></div> </a></div></div><div class="congridic chflex flexcolom resflex1 mobmgtop16"><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/app-marketplace/zoho-integration/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo intBroder" src="https://images.controlhippo.com/svg/ctrlh_header_zoho-min.svg" alt="Zoho - Controllhippo" width="32" height="32"/> <span class="title_nav">Zoho</span></div> </a></div><div class="list-item text-center"> <a class="cnflex" href="https://controlhippo.com/app-marketplace/webhooks-integration/" target="_blank" rel="noopener follow" data-wpel-link="exclude"><div class="cnflex fwidth aligncenter"> <img decoding="async" loading="lazy" class="ch_integration_logo" src="https://controlhippo.com/blog/wp-content/uploads/2024/04/Webhooks.svg" alt="Webhooks - Controllhippo" width="32" height="32"/> <span class="title_nav">Webhooks</span></div> </a></div><div class="list-item text-center more-integration more-item-block"> <a class="cnflex more-button align-items-center" href="https://controlhippo.com/app-marketplace/" target="_blank" rel="noopener follow" data-wpel-link="exclude"> <span class="title_nav">More Integration</span><div class="double-arrow-icon"> <img decoding="async" loading="lazy" src="https://images.controlhippo.com/wp-content/uploads/2024/01/24062316/east_white.svg" width="20" height="20"></div> </a></div></div></div><div class="header-bottom-div cnflex fwidth desktopjustibtwn aligncenter"> <span class="note-header-bottom">Sync WhatsApp Chats to CRM Automatically.</span> <a href="https://controlhippo.com/signup/" target="_blank" class="header-book-demo-btn" rel="noopener follow" data-wpel-link="exclude">Sign Up For Free</a></div></div></div></li><li class="ctmenu-item-has-children"><div class="aligncenter ch_li_title com_tl">Resources <i 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.singiframeinpost { width: 100%; } .singiframeinpost iframe { height: 500px; } .rc-bottom-cta { flex-direction: column; } .bottom-cta-img { max-width: 100%; width: 100%; } .bottom-cta-img { width: 100%; } .bottom-cta-copy { width: 100%; padding: 0 14px 0 14px; } .bottom-cta-copy .headline-copy { text-align: center; } } .hidden-cta-block { display: none; margin-top: 24px; } .playiframe { position: absolute; top: 0; left: 0; height: 98%; width: 100%; background-color: #333; opacity: 0.2; cursor: pointer; } .video-outer-wr { position: relative; width: 100%; margin-bottom: 10px; } .titlechposttacgf { padding-right: 40px !important; } .entry-content .protip_cta_innr a { background-color: #0029C7; font-size: 15px; line-height: 24px; font-weight: 400; padding: 10px 26px; display: inline-block; border-radius: 6px; color: #fff !important; } @media only screen and (max-width:967px) { .video-outer-wr, .video-outer-wr iframe { width: 100%; } } @media only screen and (max-width:567px) { .video-outer-wr iframe { height: 100%; } .video-outer-wr { display: inline-block; } .type-post h2, .type-post h3 { margin-top: 18px; margin-bottom: 12px; } .accordionchpost .faqposttile { font-size: 22px !important; margin-top: 16px !important; margin-bottom: 12px !important; } }</style><article id="post-77814" class="et_pb_post post-77814 post type-post status-publish format-standard has-post-thumbnail hentry category-rcs"><div class="et_post_meta_wrapper"></div><div class="entry-content newentrycontent"><div class="tocpluscontent"><div class="tocdiv"><div class="tocdivInnerBlock"><div class="lwptoc lwptoc-light lwptoc-notInherit" data-smooth-scroll="1" data-smooth-scroll-offset="24"><div class="lwptoc_i"><div class="lwptoc_header" style="font-size:21px;"> <b class="lwptoc_title">Table Of Content</b> <span class="lwptoc_toggle"> <a href="#" class="lwptoc_toggle_label" data-label="show">hide</a> </span></div><div class="lwptoc_items lwptoc_items-visible" style="font-size:16px;"><div class="lwptoc_itemWrap"><div class="lwptoc_item"> <a href="#what_is_rcs_rich_communication_services"> <span class="lwptoc_item_label">What is RCS (Rich Communication Services)?</span> </a></div><div class="lwptoc_item"> <a href="#what_is_imessage"> <span class="lwptoc_item_label">What is iMessage?</span> </a></div><div class="lwptoc_item"> <a href="#rcs_vs_imessage_a_detailed_comparison"> <span class="lwptoc_item_label">RCS vs iMessage: A Detailed Comparison</span> </a></div><div class="lwptoc_item"> <a href="#is_rcs_better_than_imessage"> <span class="lwptoc_item_label">Is RCS Better Than iMessage?</span> </a></div><div class="lwptoc_item"> <a href="#rcs_business_messaging_vs_apple_messages_for_business"> <span class="lwptoc_item_label">RCS Business Messaging vs Apple Messages for Business</span> </a></div><div class="lwptoc_item"> <a href="#the_future_of_messaging_rcs_vs_imessage"> <span class="lwptoc_item_label">The Future of Messaging: RCS vs iMessage</span> </a></div><div class="lwptoc_item"> <a href="#conclusion"> <span class="lwptoc_item_label">Conclusion</span> </a></div></div></div></div></div><div class="blogSideBanner"><video class="blog-sidebar-video" autoplay="" height="" loop="" muted="" playsinline="" preload="auto" width="100%"> <source src="https://images.controlhippo.com/video/controlhippo_popup_video_aug_24.webm" type="video/mp4"> Your browser does not support the video tag.</video><div class="video-cta-contnent"><div class="video-heading">Omnichannel Communication Platform for Sales & Support Teams</div> <a href="https://calendly.com/d/cp47-6pp-86q" target="_blank" data-wpel-link="external" rel="nofollow external noopener noreferrer" class="ext-link">Schedule a Demo</a></div></div></div></div><div class="postconetndiv"><div class="newlautor"><div class="newauthrmg"> <img src="https://webcdn.controlhippo.com/blog/wp-content/uploads/2024/09/18173432/Jainy-Patel-150x150.png" width="60" height="60" srcset="https://webcdn.controlhippo.com/blog/wp-content/uploads/2024/09/18173432/Jainy-Patel-150x150.png 2x" alt="Jainy Patel" class="avatar avatar-60 wp-user-avatar wp-user-avatar-60 alignnone photo" /><h4 class="wrtnbnameauth">Senior Writer: </strong> <a href="https://controlhippo.com/blog/author/jainy-patel/" title="Posts by Jainy Patel" rel="author" data-wpel-link="internal" target="_self">Jainy Patel</a></h4></div><div class="readtime"><img src="https://controlhippo.com/blog/wp-content/uploads/zn_fonts/checkcircle.svg" width="22" height="22" alt="green tick" /><span class="span-reading-time rt-reading-time"><span class="rt-label rt-prefix">Reading Time:</span> <span class="rt-time"> 5</span> <span class="rt-label rt-postfix">Minutes</span></span></div><div class="datepauthtxt"><img src="https://controlhippo.com/blog/wp-content/uploads/zn_fonts/checkcircle.svg" width="22" height="22" alt="green tick" /><span>Published : </span>March 15, 2025</div></div><p><span style="font-weight: 400;">Messaging has evolved significantly, with businesses increasingly relying on RCS (Rich Communication Services) and iMessage for customer engagement. While Google鈥檚 RCS aims to revolutionize messaging for Android users, Apple鈥檚 iMessage remains the go-to for iPhone users.</span></p><p><span style="font-weight: 400;">But how do they compare?</span></p><p><span style="font-weight: 400;">According to Juniper Research, the</span><a href="https://www.juniperresearch.com/press/rcs-active-users-to-surpass-1bn-2024/" data-wpel-link="external" target="_blank" rel="nofollow external noopener noreferrer" class="ext-link"> <span style="font-weight: 400;">global number of active RCS users is projected to reach 1.1 billion in 2024</span></a><span style="font-weight: 400;">, up from 930 million in 2023. In contrast, iMessage had over 1.3 billion active users in 2023.</span></p><p><span style="font-weight: 400;">In this blog, we鈥檒l compare Google Messages vs. iMessage and explore their business applications.?</span></p><h2><span id="what_is_rcs_rich_communication_services"><b>What is RCS (Rich Communication Services)?</b></span></h2><p><span style="font-weight: 400;">RCS (Rich Communication Services) </span><b>is an advanced messaging protocol developed to enhance traditional SMS messaging on Android devices.</b><span style="font-weight: 400;"> Unlike SMS, <a href="https://controlhippo.com/blog/what-is-rcs-messaging/" data-wpel-link="internal" target="_self">RCS chat</a> support read receipts, typing indicators, high-resolution media sharing, and interactive group chats. This makes conversations more engaging and functional.</span></p><h3><b>Example:</b></h3><p><span style="font-weight: 400;">Suppose you book a flight. Instead of receiving a plain-text SMS, an RCS message can display your boarding pass with a QR code, flight details, and a check-in button鈥攁ll within your default messaging app, <a href="https://controlhippo.com/blog/improve-customer-experience/" data-wpel-link="internal" target="_self">improving the customer experience</a>.</span></p><style>.what-to-know-wr { padding: 30px; border: 1px solid #9ac2ff; position: relative; margin: 52px 0px 20px; box-shadow: 0 1px 6px 0 rgba(32, 33, 36, 0.28); border-radius: 6px; } .what-to-know-wr .did-you-title { margin: 0; position: absolute; top: -16px; background-color: #ffffff; padding: 0px 14px; font-size: 24px; font-weight: 600; color: #0029c7; } .what-to-know-wr ul li, .what-to-know-wr ul { margin: 0; padding: 0 !important; list-style-type: none; } .what-to-know-wr ul { display: flex; flex-direction: column; gap: 12px; } .what-to-know-wr ul li { position: relative; padding-left: 20px !important; background-image: url(https://controlhippo.com/blog/wp-content/uploads/2023/09/rectangle_pros.png); background-repeat: no-repeat; background-position: left 8px; } @media only screen and (max-width: 768px) { .what-to-know-wr .did-you-title { position: unset; line-height: 1.4; margin-bottom: 18px; } .what-to-know-wr { padding: 20px 16px 20px; } } @media only screen and (max-width: 480px) { .what-to-know-wr { padding: 30px 16px 20px; } }</style><div class="what-to-know-wr"><div class="did-you-title">Did you Know?</div><ul><li>RCS is supported by over 500 carriers globally and has the potential to unify messaging across Android and iPhone users.(GSMA)</li></ul></div><h2><span id="what_is_imessage"><b>What is iMessage?</b></span></h2><p><span style="font-weight: 400;">iMessage is Apple鈥檚 </span><b>exclusive messaging service for iPhone users and other Apple devices like iPads and Macs. </b><span style="font-weight: 400;">It offers end-to-end encryption, Animoji, sticker packs, and deep integration with the Apple ecosystem. Unlike RCS messaging, iMessage works only within Apple鈥檚 platform.</span></p><h3><b>How It Works:</b></h3><ul><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">iMessage activates automatically when two iPhone users text.</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">If the recipient has an Android phone, the message switches to SMS/MMS (green bubble).</span></li><li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Messages sync seamlessly across iPhones, iPads, and Macs via iCloud.</span></li></ul><h2><span id="rcs_vs_imessage_a_detailed_comparison"><b>RCS vs iMessage: A Detailed Comparison</b></span></h2><p><span style="font-weight: 400;">Let鈥檚 break down RCS messaging vs iMessage in terms of features, security, compatibility, and business applications.</span></p><style>.single_blog_heading_para_bg { background-color: #EBF3FF; padding:35px; border-radius: 1.25rem; margin-bottom: 20px; } .single_blog_heading_para_bg .heading_type { font-size: 20px; font-weight: 700; margin-bottom: 14px; line-height: 1.3; color: #333; padding-left: 40px; /* Adjust to create space for the image */ position: relative; /* Required for vertical centering */ } .single_blog_heading_para_bg p { margin:0; } .disclaimer_title { background: url(https://webcdn.controlhippo.com/blog/wp-content/uploads/2024/09/17192826/disclaimer.svg) 0 5px no-repeat; background-size: 29px 29px; /* Adjust image size */ display: inline-block; vertical-align: middle; padding-top: 5px; /* To align the text with the icon */ height: 30px; /* Ensures proper alignment */ line-height: 30px; /* Matches the height for alignment */ }</style><div class="single_blog_heading_para_bg"><h4 class="heading_type disclaimer_title">Important Notice for Readers</h4><p>The RCS messaging vs iMessage table highlights key differences in features, security, and compatibility. While RCS messaging works on Android devices with limited iPhone support, iMessage is exclusive to Apple devices.</p></div><style>.responsiveTableNew { box-shadow: 0px 4px 24px 0px rgba(206, 196, 196, 0.45); margin-bottom: 20px; border-radius: 4px; } .responsiveTableNew table { width: 100%; border-collapse: collapse; border: 0px !important; margin-bottom: 0px !important; } .responsiveTableNew th, .responsiveTableNew td { padding: 12px 20px 12px 20px; text-align: left; line-height: 1.6; } .responsiveTableNew th { background-color: #0029C7; font-size: 18px; border-bottom: 1px solid #cccccc; color: #ffffff !important; padding: 12px 20px 12px 20px !important; } .responsiveTableNew td { padding: 12px 20px 12px 20px !important; border: 0 !important; font-size: 16px; box-sizing: border-box; vertical-align: middle; color: #292929; } .responsiveTableNew tr:nth-child(odd) { background-color: #ebf3ff; } .responsiveTableNew tr:last-child { border-bottom-right-radius: 4px; overflow: hidden; } .responsiveTableNew table tr th:first-child { border-top-left-radius: 4px; } .responsiveTableNew table tr th:last-child { border-top-right-radius: 4px; } .responsiveTableNew tr:last-child td:first-child { border-bottom-left-radius: 4px; } .responsiveTableNew tr:last-child td:last-child { border-bottom-right-radius: 4px; } @media (max-width: 767px) { .responsiveTableNew table { display: block; overflow-x: auto; min-width: 768px; } .responsiveTableNew th, .responsiveTableNew td { white-space: wrap; } .responsiveTableNewInner { overflow: auto; line-height: 0; } }</style><div class="responsiveTableNew"><div class="responsiveTableNewInner"><table><tr><th colspan="5" style="text-align: center;">Key Differences Between RCS and iMessage</th></tr><tr><th>Feature</th><th>RCS(Google Messages)</th><th>iMessage (Apple Messages)</th></tr><tr><td>Development and Launch</td><td>Developed by Google, launched in 2018</td><td>Developed by Apple, launched in 2011</td></tr><tr><td>Core Messaging Features</td><td>Read receipts, typing indicators, high-quality media, and interactive buttons</td><td>Read receipts, typing indicators, high-quality media, stickers, and Animoji</td></tr><tr><td>Security and Privacy</td><td>End-to-end encryption for 1:1 chats; group chats lack encryption</td><td>End-to-end encryption for all conversations</td></tr><tr><td>Platform and Device Compatibility</td><td>Works on Android devices, limited iPhone support</td><td>Exclusive to Apple devices (iPhone, iPad, Mac)</td></tr><tr><td>User Experience and Integration</td><td>Integrated with Google services like Google Assistant, Google Pay, and Maps</td><td>Deeply integrated with the Apple ecosystem, iCloud, FaceTime, and Apple Pay</td></tr><tr><td>Network and Carrier Support</td><td>Supported by major carriers globally but requires carrier adoption</td><td>Operates independently of carriers; works over Wi-Fi and cellular data</td></tr><tr><td>Device Support</td><td>Available on Android; limited iPhone support</td><td>Apple devices only (iPhone, iPad, Mac)</td></tr><tr><td>End-to-End Encryption</td><td>Available only for 1:1 chats</td><td>Yes, for all chats</td></tr><tr><td>Read Receipts and Typing Indicators</td><td>Yes</td><td>Yes</td></tr><tr><td>High-Quality Media Sharing</td><td>Yes</td><td>Yes</td></tr><tr><td>Group Messaging</td><td>Supported, but lacks universal encryption</td><td>Fully supported across Apple devices</td></tr><tr><td>Business Messaging</td><td>RCS Business Messaging with rich media and AI chatbots</td><td>Apple Messages for Business with Apple Pay and customer support</td></tr><tr><td>Works Over Wi-Fi and Cellular Data</td><td>Yes</td><td>Yes</td></tr><tr><td>Cross-Platform Compatibility</td><td>Limited (Android only)</td><td>No (Apple only)</td></tr><tr><td>App Ecosystem Integration</td><td>Integrated with Google apps</td><td>Deep integration with Apple apps</td></tr><tr><td>Network Dependence</td><td>Requires carrier and device support</td><td>Works independently of carriers</td></tr><tr><td>Reverts to SMS?</td><td>Yes, when RCS is unavailable</td><td>Yes, when iMessage is unavailable</td></tr></table></div></div><p><span style="font-weight: 400;">Both offer end-to-end encryption, read receipts, and high-quality media sharing, but RCS Business Messaging and Apple Messages for Business cater to different ecosystems. Cross-platform support remains limited, with both reverting to SMS messages when unavailable.</span></p><h2><span id="is_rcs_better_than_imessage"><b>Is RCS Better Than iMessage?</b></span></h2><p><span style="font-weight: 400;">The RCS vs iMessage debate revolves around security, compatibility, and business messaging. Below is an in-depth analysis of whether RCS is better than iMessage. The comparison is based on these key aspects.</span></p><h3><b>1. Security & Encryption</b></h3><p><span style="font-weight: 400;">In terms of security, iMessage offers end-to-end encryption for all conversations, ensuring that both individual and group chats remain private. Apple鈥檚 encryption standard makes it one of the most secure messaging platforms available.</span></p><p><span style="font-weight: 400;">On the other hand, RCS messaging encryption is limited to one-on-one chats, leaving group messages vulnerable to potential security risks. While Google continues improving RCS messaging security, it still lags behind iMessage鈥檚 complete encryption model. For privacy-conscious users, iMessage remains the more secure choice.</span></p><style>.quote-paragraph-wr { margin-bottom: 20px; } .quote-paragraph-block { display: flex; border-left: 10px solid #E5EFF5; padding-left: 20px; } .quote-paragraph-block p { width: 100%; padding: 10px 0 !important; } .quote-paragraph-block span { width: 10%; } .quote-paragraph-innrwr { display: flex; flex-direction: column; gap: 22px; }</style><div class="quote-paragraph-wr"><div class="quote-paragraph-innrwr"><div class="quote-paragraph-block"><p><strong>Winner:</strong>iMessage</p></div></div></div><style>.protiptitle { font-size: 24px; font-weight: 600; color: #465671; color: #0f1e3c; margin-top: 0px; margin-bottom: 8px; } .lwptoc_itemWrap .lwptoc_item:nth-child(1) a:after { content: ""; width: 53px; height: 18px; background: url(https://controlhippo.com/blog/wp-content/uploads/2024/01/pro_tip.svg) no-repeat; background-size: 100% 100%; display: block; margin-left: 0; margin-bottom: -3px; margin-top: 3px; } .lwptoc_item .lwptoc_itemWrap .lwptoc_item a:after { content: unset; } .chblog_protips_card_main { background: #ebf3ff !important; box-shadow: 0px 4px 20px rgba(45, 45, 45, 0.16); border-radius: 10px; padding: 34px 24px; margin-bottom: 14px; } .iscmrg { margin-top: 12px; } .chblog_expertips_card_main_body { display: flex; } .chblog_protip_card_img_div { margin-right: 8px; width: 10%; margin-top: 0px; text-align: center; } .chblog_expertips_card_prgrph { line-height:1.8; } .chblog_expertips_card_content { width: 90%; } .chblog_expertips_card_content a { font-size: 15px; margin-top: 10px; color:#508dd8; text-decoration: none !important; } .type-post .entry-content .blog-trialbtn { background-color: #001965; padding: 14px 28px!important; border-radius: 8px!important; color: #fff !important; display: inline-block; font-size: 18px!important; margin-top: 18px; } .protip_cta_innr { text-align: center; margin-top: 12px; } .type-post .entry-content .protip_cta_innr a { background-color: #0029C7; font-size: 15px; line-height: 24px; font-weight: 400; padding: 10px 26px; display: inline-block; border-radius: 6px; color: #fff !important; } @media (max-width:480px) { .chblog_protips_card_main { padding: 24px 14px; } .chblog_protip_card_img_div { width: 14%; } }</style><div class="chblog_protips_card_main"><div class="chblog_expertips_card_main_body"><div class="chblog_protip_card_img_div"> <img decoding="async" loading="lazy" class="lazyloaded" src="https://controlhippo.com/blog/wp-content/uploads/2024/01/protip_idea.svg" alt="protip image" height="50" width="90"></div><div class="chblog_expertips_card_content"><div class="protiptitle">Pro-Tip</div><p class="chblog_expertips_card_prgrph">While RCS encryption is available for one-on-one chats, group conversations remain unprotected, making it less secure than iMessage, which offers full encryption across all chats.</p></div></div><div class="protip_cta_innr"> <a href="https://controlhippo.com/signup/" target="_blank" rel="noopener follow" data-wpel-link="exclude">Start Your Free Trial</a></div></div><h3><b>2. Compatibility & User Base</b></h3><p><span style="font-weight: 400;">When considering RCS vs iMessage for user compatibility, RCS messaging has the advantage of broader support. iMessage is exclusive to Apple devices, which means Android and iPhone users cannot seamlessly communicate.</span></p><p><span style="font-weight: 400;">However, <a href="https://controlhippo.com/blog/turn-rcs-messaging-on-off-on-android/" data-wpel-link="internal" target="_self">RCS messaging works across Android</a> devices, and its adoption is expanding as major carriers and Google RCS push for universal messaging. While iMessage dominates among iPhone users, RCS messaging aims to replace SMS globally, making it a better option for large-scale adoption.</span></p><style>.quote-paragraph-wr { margin-bottom: 20px; } .quote-paragraph-block { display: flex; border-left: 10px solid #E5EFF5; padding-left: 20px; } .quote-paragraph-block p { width: 100%; padding: 10px 0 !important; } .quote-paragraph-block span { width: 10%; } .quote-paragraph-innrwr { display: flex; flex-direction: column; gap: 22px; }</style><div class="quote-paragraph-wr"><div class="quote-paragraph-innrwr"><div class="quote-paragraph-block"><p><strong>Winner:</strong> RCS</p></div></div></div><h3><b>3. Business Features</b></h3><p><span style="font-weight: 400;">For business communication, both RCS Business Messaging and Apple Messages for Business offer valuable features. RCS Business Messaging allows brands to send rich media, carousels, quick-reply buttons, and AI-powered chatbots, making it ideal for automated marketing.</span></p><p><span style="font-weight: 400;">Meanwhile, Apple Messages for Business focuses on customer support, appointment scheduling, and seamless Apple Pay transactions. Both platforms cater to different business needs, with RCS being better suited for engagement-driven campaigns and Apple Messages excelling in personalized customer support.</span></p><style>.quote-paragraph-wr { margin-bottom: 20px; } .quote-paragraph-block { display: flex; border-left: 10px solid #E5EFF5; padding-left: 20px; } .quote-paragraph-block p { width: 100%; padding: 10px 0 !important; } .quote-paragraph-block span { width: 10%; } .quote-paragraph-innrwr { display: flex; flex-direction: column; gap: 22px; }</style><div class="quote-paragraph-wr"><div class="quote-paragraph-innrwr"><div class="quote-paragraph-block"><p><strong>Winner:</strong> Tie</p></div></div></div><h3><b>4. Future Growth</b></h3><p><span style="font-weight: 400;">The future of RCS messaging vs iMessage is an ongoing debate.</span> <span style="font-weight: 400;">Google RCS</span><span style="font-weight: 400;"> is actively driving industry-wide adoption, with major carriers backing its expansion. It aims to unify messaging for Android and iPhone users, making it a potential universal replacement for SMS messages.</span></p><p><span style="font-weight: 400;">However, Apple has not yet embraced RCS, limiting cross-platform communication. If Apple integrates RCS in the future, it could bridge the gap between Android and iPhone users. Still, until then, RCS messaging has greater growth potential as a global messaging standard.</span></p><style>.quote-paragraph-wr { margin-bottom: 20px; } .quote-paragraph-block { display: flex; border-left: 10px solid #E5EFF5; padding-left: 20px; } .quote-paragraph-block p { width: 100%; padding: 10px 0 !important; } .quote-paragraph-block span { width: 10%; } .quote-paragraph-innrwr { display: flex; flex-direction: column; gap: 22px; }</style><div class="quote-paragraph-wr"><div class="quote-paragraph-innrwr"><div class="quote-paragraph-block"><p><strong>Winner:</strong> RCS</p></div></div></div><h2><span id="rcs_business_messaging_vs_apple_messages_for_business"><b>RCS Business Messaging vs Apple Messages for Business</b></span></h2><p><span style="font-weight: 400;">Both </span><b>RCS Business Messaging</b><span style="font-weight: 400;"> and </span><b>Apple Messages for Business</b><span style="font-weight: 400;"> offer businesses powerful tools for customer engagement. While </span><b>RCS messaging</b><span style="font-weight: 400;"> provides rich media, AI chatbots, and interactive elements for Android users, </span><b>Apple Messages for Business</b><span style="font-weight: 400;"> focuses on seamless customer support, Apple Pay integration, and a premium brand experience for </span><b>iPhone users</b><span style="font-weight: 400;">.</span></p><p><span style="font-weight: 400;">Let鈥檚 understand the use cases for business in detail:</span></p><h3><b>1. Rich Media & Interactivity</b></h3><p><span style="font-weight: 400;">When comparing RCS Business Messaging vs Apple Messages for Business, both offer interactive customer experiences but in different ways. RCS Business Messaging allows brands to send high-quality images, carousels, and quick-reply buttons, making customer interactions more engaging.</span></p><p><span style="font-weight: 400;">Businesses can showcase products, provide guided responses, and enhance marketing campaigns within Google Messages.</span></p><p><span style="font-weight: 400;">Meanwhile, Apple Messages for Business focuses on interactive customer support, enabling users to schedule appointments, ask questions, and even complete transactions using Apple Pay.</span></p><p><span style="font-weight: 400;">This makes RCS messaging ideal for promotional campaigns, while Apple鈥檚 platform enhances customer service interactions</span></p><section class="recommended-blog">Also Explore: <img decoding="async" src="https://controlhippo.com/blog/wp-content/uploads/2024/03/hand_arrow.svg" alt="hand-arrow" width="24"><a href="https://controlhippo.com/blog/rcs-messaging-examples/" target="_blank" rel="noopener" data-wpel-link="internal"> <b>RCS Messaging Example</b></a></section><h3><b>2. Payment Integration</b></h3><p><span style="font-weight: 400;">Apple Messages for Business has a clear advantage in payment integration with its built-in Apple Pay functionality, allowing seamless and secure transactions within the chat interface. RCS messaging also supports payments through Google Pay, but its adoption remains lower due to varying carrier and regional support. </span></p><p><span style="font-weight: 400;">Businesses using RCS Business Messaging can integrate Google Pay for transactions, but customer familiarity with Apple Pay gives Apple Messages for Business an edge. Despite this, RCS Business Messaging still holds potential as more brands adopt rich messaging for commerce.</span></p><h3><b>3. Customer Engagement</b></h3><p><span style="font-weight: 400;">Customer engagement is a crucial factor in business use of RCS messaging vs iMessage. RCS Business Messaging is optimized for <a href="https://controlhippo.com/ai-chat-assistant/" data-wpel-link="exclude" target="_blank" rel="follow">AI-powered chatbots</a>, making it ideal for automated marketing campaigns, customer inquiries, and transactional updates.</span></p><p><span style="font-weight: 400;">Businesses can automate responses and guide customers through purchasing journeys. On the other hand, Apple Messages for Business focuses on human-driven support, allowing brands to offer live assistance, appointment scheduling, and <a href="https://controlhippo.com/blog/what-is-personalized-customer-service/" data-wpel-link="internal" target="_self">personalized customer service</a>.</span></p><p><span style="font-weight: 400;">While RCS messaging enables large-scale automation, Apple鈥檚 approach prioritizes human interaction, making it preferable for premium service brands.</span></p><style>.quote-content-wr { padding: 16px; border: 1px solid #cccccc; border-radius: 4px; box-shadow: 0px 8px 20px 0px #2D2D2D14; background-color: #dfe6ff; margin: 10px 0px 20px; } .quote-content-inner { align-items: center; gap: 12px; } .quote-image { width: 60px; height: 60px; background-color: #0029c7; border-radius: 50%; min-width: 60px; box-shadow: inset 0 0 0 4px #fff, 0 0 8px 4px rgba(82, 82, 82, .1); background-image: url(https://webcdn.controlhippo.com/blog/wp-content/uploads/2024/07/22131407/ch-home-quote.svg); background-repeat: no-repeat; background-position: center; background-size: 26px; display: inline-block; } .quote-content { color: #000000; font-style: italic; font-weight: 500; } .author-quote { text-align: right; margin-top: 8px; } @media only screen and (max-width: 480px) { .quote-content-inner { flex-direction: column; text-align: center; } .author-quote { text-align: center; } }</style><div class="quote-content-wr"><div class="quote-content-inner chflex"> <span class="quote-image"></span><div class="quote-content"><b>Quick Tip:</b> <i>Use RCS messaging for automated campaigns and large-scale customer interactions. For high-touch, personalized support, Apple Messages for Business is the better choice.</i></div></div></div><h3><b>4. Business Adoption</b></h3><p><span style="font-weight: 400;">Adoption varies between the two platforms. <a href="https://controlhippo.com/rcs/" data-wpel-link="exclude" target="_blank" rel="follow">RCS Business Messaging </a>is used by major global brands like Subway and Booking.com for promotional offers, personalized recommendations, and interactive marketing campaigns. It is particularly beneficial for brands targeting Android users through <a href="https://controlhippo.com/blog/google-business-messages/" data-wpel-link="internal" target="_self">Google Messages</a>.</span></p><p><span style="font-weight: 400;">In contrast, Apple Messages for Business is popular among high-end brands like Four Seasons Hotels, offering a premium, concierge-like customer experience. The business messaging landscape continues to evolve, with RCS messaging gaining traction across multiple industries.</span></p><p><span style="font-weight: 400;">Whereas Apple鈥檚 solution remains a preferred choice for high-touch customer service.</span></p><style>.quote-paragraph-wr { margin-bottom: 20px; } .quote-paragraph-block { display: flex; border-left: 10px solid #E5EFF5; padding-left: 20px; } .quote-paragraph-block p { width: 100%; padding: 10px 0 !important; } .quote-paragraph-block span { width: 10%; } .quote-paragraph-innrwr { display: flex; flex-direction: column; gap: 22px; }</style><div class="quote-paragraph-wr"><div class="quote-paragraph-innrwr"><div class="quote-paragraph-block"><p><strong>Example:</strong> A retail store using RCS Business Messaging can send a product catalog with interactive carousels via Google Messages, allowing customers to browse and make purchases effortlessly. Meanwhile, an airline using Apple Messages for Business can enable flight rescheduling, customer inquiries, and payment processing directly through iMessage chat, enhancing the travel experience.</p></div></div></div><h2><span id="the_future_of_messaging_rcs_vs_imessage"><b>The Future of Messaging: RCS vs iMessage</b></span></h2><p><span style="font-weight: 400;">The future of RCS vs iMessage largely hinges on whether Apple decides to support RCS messaging. Google RCS is actively working to establish RCS as the universal messaging standard, offering features like high-quality media sharing, read receipts, and AI-driven chatbots.</span></p><p><span style="font-weight: 400;">However, Apple remains committed to iMessage exclusivity, keeping its seamless messaging experience locked within the Apple ecosystem.</span></p><p><span style="font-weight: 400;">If Apple integrates RCS messaging, it could revolutionize business communication, allowing brands to engage customers across Android and iPhone users through a unified messaging experience.</span></p><p><span style="font-weight: 400;">For example, companies could send interactive promotions, transactional updates, and customer support messages without needing third-party apps.</span></p><p><span style="font-weight: 400;">However, if Apple resists RCS adoption for Apple users, the messaging divide will persist, forcing businesses to maintain separate engagement strategies for Android and iPhone users. RCS messaging has the potential to bridge this gap, but Apple holds the key to its universal success.</span></p><style>.video-cta-main-wr { width: 100%; border-radius: 20px; padding: 30px; background-image: url(https://controlhippo.com/wp-content/uploads/customup/homefirstfold/ctrlh_home_bg_first.svg); display: flex; flex-wrap: wrap; margin-top: 20px; justify-content: space-between; background-position: right; background-size: cover; background-repeat: no-repeat; gap: 26px; align-items: center; } .video-content-block { width: 48%; } .video-block { width: 48%; line-height: 0; } .videotext { color: #fff !important; margin-top: 0; padding: 0 !important; margin-bottom: 10px; font-size: 32px !important; font-weight: 500 !important; line-height: 40px !important; font-family: 'Outfit'; } .sub-videotext { color: #fff !important; margin-bottom: 20px !important; font-size: 16px !important; font-weight: 400 !important; line-height: 24px !important; margin-top: 10px !important; } .video-btns { display: flex; } .video-btns-first { height: 42px; color: #FFF; background-color: #FF5722; font-size: 14px; font-weight: 400; border-radius: 6px; border: none; padding: 0 20px; margin-right: 10px; } .video-btns-second { height: 42px; color: #FFF; background-color: transparent; font-size: 14px; font-weight: 400; border-radius: 6px; border: 1px solid #FFF; padding: 0 20px; } .text-white{ color: #FFF !important; font-size: 16px !important; } .star-img { height: 30px; vertical-align: middle; width: 30px; } @media all and (max-width: 1199px) { .video-content-block, .video-block { width: 100%; } } @media all and (max-width: 1024px) { .video-content-block, .video-block { width: 48%; } } @media all and (max-width: 768px) { .video-content-block { width: 100%; } .video-block { display: none; } } @media all and (max-width: 500px) { .videotext { font-size: 26px !important; line-height: 26px !important; } .sub-videotext { font-size: 14px; } .video-btns { display: block; } .video-btns-first, .video-btns-second { margin-right: 0px; width: 100%; margin-bottom: 10px; } .video-btns-first a, .video-btns-second a { text-decoretion: none; } }</style><div class="video-cta-main-wr"><div class="video-content-block"><p class="videotext">Stay Ahead in Business Messaging With ControlHippo</p><p class="sub-videotext">Leverage RCS to engage customers seamlessly.聽</p><div class="video-btns"> <button class="video-btns-first"> <a href="https://controlhippo.com/signup/" target="_blank" class="mcta-event-click" data-wpel-link="exclude" rel="follow"><p class="text-white">Sign Up Free</p> </a> </button> <button class="video-btns-second"> <a href="https://controlhippo.com/schedule-a-demo/" target="_blank" class="mcta-event-demo-click" data-wpel-link="exclude" rel="follow"><p class="text-white">Book a Demo</p> </a> </button></div></div><div class="video-block"><video width="100%" height="100%" autoplay="" loop="" muted="" class=""> <source src="https://images.controlhippo.com/images/video_cta_dsahboard.webm" type="video/webm"> </source></video></div></div><h2><span id="conclusion"><b>Conclusion</b></span></h2><p><span style="font-weight: 400;">RCS and iMessage are shaping the future of messaging, each with distinct advantages. While iMessage excels in encryption and Apple ecosystem integration, RCS Business Messaging offers rich media and AI-driven automation.聽</span></p><p><span style="font-weight: 400;">The battle between Google RCS and iMessage will continue unless Apple fully embraces RCS messaging. Businesses should adopt both platforms to maximize engagement across Android and Apple devices.</span></p><div class="otherbottomcontet"><div class="orgnlpublshtxtdiv"><p class="orgnlpublshtxt">Updated : March 17, 2025</p></div><div></div><div class="authorsec"><div class="saboxplugin-wrap" itemtype="http://schema.org/Person" itemscope itemprop="author"><div class="saboxplugin-tab"><div class="saboxplugin-gravatar"><img src="https://webcdn.controlhippo.com/blog/wp-content/uploads/2024/09/18173432/Jainy-Patel-150x150.png" width="100" height="100" srcset="https://webcdn.controlhippo.com/blog/wp-content/uploads/2024/09/18173432/Jainy-Patel.png 2x" alt="Jainy Patel" class="avatar avatar-100 wp-user-avatar wp-user-avatar-100 alignnone photo" /></div><div class="saboxplugin-authorname"><a href="https://controlhippo.com/blog/author/jainy-patel/" class="vcard author" rel="author" data-wpel-link="internal" target="_self"><span class="fn">Jainy Patel</span></a></div><div class="saboxplugin-desc"><div itemprop="description"><p><span style="font-weight: 400">Jainy Patel is a content strategist who specializes in omnichannel communication solutions. 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