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Applying Systematic Literature Review and Delphi Methods to Explore Digital Transformation Key Success Factors

<?xml version="1.0" encoding="UTF-8"?> <article key="pdf/10012607" mdate="2022-07-25 00:00:00"> <author>Ayman El-Garem and Riham Adel</author> <title>Applying Systematic Literature Review and Delphi Methods to Explore Digital Transformation Key Success Factors</title> <pages>383 - 389</pages> <year>2022</year> <volume>16</volume> <number>7</number> <journal>International Journal of Economics and Management Engineering</journal> <ee>https://publications.waset.org/pdf/10012607</ee> <url>https://publications.waset.org/vol/187</url> <publisher>World Academy of Science, Engineering and Technology</publisher> <abstract>Digital transformation is about identifying the necessary changes of the entire business model, rethinking how to transform the traditional operations into digital ones that can create better value to its customers. Efforts are common across industries, but they often fail due to a lack of understanding of the factors required to focus on and change to be able to embark in digital transformation successfully. Further research is required to bridge the knowledge gap between academia and industry to support companies starting their digital transformation journey. To date there is no consensus on digital transformation key success factors. Therefore, the aim of this paper is to identify the success factors in digital transformation journey, throughout conducting a systematic literature review of 134 peerreviewed articles to get better insights regarding the research progress in this field. After completing the systematic literature review it will be followed by Delphi study to get experts consensus on the most significant factors affecting digital transformation implementation. The findings indicate that organizations undergoing digital transformation should focus mainly on (1) well managed digital transformation activities; (2) digital business strategy; (3) supportive culture; (4) top management support; (5) organizational change capabilities.</abstract> <index>Open Science Index 187, 2022</index> </article>