Digital Services

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data-src="http://web.archive.org/web/20240214220338oe_/https://www.ulster.ac.uk/__data/assets/image/0008/267974/varieties/width-2000.jpg" data-src-small="https://www.ulster.ac.uk/__data/assets/image/0008/267974/varieties/width-800.jpg"></div> <div class="grid-container"> <div class="grid-x "> <div class="cell small-10 large-7"> <div class="title aos-init aos-animate" data-aos="fade-right"> <h1><span>Digital Services</span></h1> </div> <div class="content aos-init aos-animate" data-aos="fade-right" data-aos-delay="600"> <p>Digital Services is a major University administrative department with responsibilities covering academic and administrative computing, digital communications, media-technology services and reprographic services.</p> </div> </div> </div> </div> </section> <div id="content"></div> <div role="main">   <section aria-labelledby="section-title-1215039" id="section-1215039" class=" padding-top-3 padding-bottom-3 " data-magellan-target="section-1215039"> <div class="grid-container" data-equalizer data-equalize-by-row="true"> <div class="grid-x"> <div class="cell small-12 medium-auto large-auto"> <h2 id="section-title-1215039" class="">Popular on Digital Services</h2> </div> </div> <div class="grid-x grid-margin-x grid-margin-y small-up-1 medium-up-3 large-up-2 padding-top-1"> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/services/wifi-services/eduroam-wifi" class="uls-overlay-link"><h3>Eduroam WiFi</h3></a> <p>Eduroam wireless services and setup guides.</p> </div> </div> </div> </div> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/students/banner-student-information-system" class="uls-overlay-link"><h3>Banner - Student Information System</h3></a> <p>Your Banner student record holds your University maintained student information including email address and initial password. You can also check...</p> <span class="tag">For Students</span> </div> </div> </div> </div> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/students/blackboard-learn" class="uls-overlay-link"><h3>Blackboard Learn</h3></a> <p>Blackboard Learn (also known as BB Learn) is the University's virtual learning environment.</p> <span class="tag">For Students</span> </div> </div> </div> </div> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/students/passwords" class="uls-overlay-link"><h3>Password Management</h3></a> <p>Password information for use of University services. Includes guidance on how to retrieve your initial password or change your password....</p> <span class="tag">For Students</span> </div> </div> </div> </div> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/getting-help/frequently-asked-questions-faq/how-do-i-keep-my-multi-factor-authentication-methods-up-to-date" class="uls-overlay-link"><h3>Multi-Factor Authentication FAQs</h3></a> <p>MFA is an additional layer of security that can prevent unauthorised access to your University account.</p> </div> </div> </div> </div> </div> </div> </div> </section>  <aside class="call-to-action-component margin-top-2 margin-bottom-2 " role="complementary" aria-labelledby="cta-asset-1215037-head" id="cta-asset-1215037"> <div class="grid-container"> <div class="grid-x grid-margin-x"> <div class="cell large-12"> <div class="call-to-action-promo call-to-action-promo-image"> <div class="grid-container"> <div class="image bg-navy white-text hqy-lazy" data-src="http://web.archive.org/web/20240214220338oe_/https://www.ulster.ac.uk/__data/assets/image/0003/264387/varieties/width-800.jpg" data-src-small="https://www.ulster.ac.uk/__data/assets/image/0003/264387/varieties/thumb-newsletter.jpg" role="img" aria-label="Ulster University Image" style=" background-size:cover; background-position:center; background-repeat: no-repeat;"></div> <div class="grid-x align-middle"> <div class="cell small-10 white-text medium-7 large-6 "> <h2 id="cta-asset-1215037-head">Digital Strategy 2020-2023</h2><p>Details on how our Digital Services directorate provides technical, digital, information and application strategies to underpin the operational running of the University, whilst enabling transformation and growth.</p> </div> <div class="cell small-10 large-7 medium-8 large-8"> <a data-asset-site-name="Ulster University Digital Services" data-asset-name="Strategy" data-asset-id="1215037" class="component-cta button" target="_self" href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/__data/assets/pdf_file/0005/1528790/UU-Digital-Strategy-2020-to-2023-as-presented-to-SLT-28.09.20-1.pdf" data-smooth-scroll>Download the Digital Strategy<span class="fas fa-arrow-right" aria-hidden="true"></span></a> </div> </div> </div> </div> </div> </div> </div> </aside>   <section aria-labelledby="section-title-1215034" id="section-1215034" class=" padding-top-3 padding-bottom-3 " data-magellan-target="section-1215034"> <div class="grid-container" data-equalizer data-equalize-by-row="true"> <div class="grid-x"> <div class="cell small-12 medium-auto large-auto"> <h2 id="section-title-1215034" class="">Our Digital Services</h2> </div> </div> <div class="grid-x grid-margin-x grid-margin-y small-up-1 medium-up-3 large-up-2 padding-top-1"> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/getting-help" class="uls-overlay-link"><h3>Getting help</h3></a> <p>Information about the Digital Services IT Service Desk, Self-service Portal, Self-Help resources and Service Status.</p> </div> </div> </div> </div> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/students/student-portal" class="uls-overlay-link"><h3>Student Portal</h3></a> <p>Provides easy access to your online services such as email, file storage and the Digital Services IT Service Desk and...</p> <span class="tag">For Students</span> </div> </div> </div> </div> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/students/email" class="uls-overlay-link"><h3>Email</h3></a> <p>The University, in co-operation with Microsoft, provides a web-based email service to all students.</p> <span class="tag">For Students</span> </div> </div> </div> </div> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/services/wifi-services/eduroam-wifi" class="uls-overlay-link"><h3>Eduroam WiFi</h3></a> <p>Eduroam wireless services and setup guides.</p> </div> </div> </div> </div> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/staff/visitors-and-associates" class="uls-overlay-link"><h3>Visitors, Guests & Associates</h3></a> <p>Visitor, Guest and Associate Accounts at Ulster University.</p> <span class="tag">For Staff</span> </div> </div> </div> </div> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/getting-help/self-help" class="uls-overlay-link"><h3>Self help</h3></a> <p>Digital Services offer a wide range of training events and resources, how-to guides and advice.</p> </div> </div> </div> </div> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/getting-help/frequently-asked-questions-faq" class="uls-overlay-link"><h3>Frequently Asked Questions (FAQ)</h3></a> <p>FAQs including email, setting up devices and security.</p> </div> </div> </div> </div> <div class="cell"> <div class="page-tile no-image "> <div class="content" style="margin-left:0px; width:100%;"> <div data-equalizer-watch="true"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/staff/microsoft-teams" class="uls-overlay-link"><h3>Microsoft Teams</h3></a> <p>Microsoft Teams is a secure Office 365 collaboration tool that helps teams stay organised and connected.</p> <span class="tag">For Staff</span> </div> </div> </div> </div> </div> </div> </div> </section> <div id="contentsocial-991737" role="contentinfo" aria-labelledby="socialcontent-991737-title" class="padding-top-3 padding-bottom-3 white-background"> <div class="grid-container"> <div class="grid-x"> <div class="cell small-12 medium-auto large-auto"> <h2 id="socialcontent-991737-title">Digital Services Twitter</h2> </div> <div class="cell small-12 medium-4 large-4"> <a href="http://web.archive.org/web/20240214220338/https://twitter.com/UlsterUniDS" class="button square hollow flt-r flt-small-l m-r-5 m-small-l-5" target="_blank"><span class="fas fa-angle-right" aria-hidden="true"></span>  Follow @UlsterUniDS<span class="show-for-sr"> (Opens in a new window)</span></a> </div> </div> </div> </div> <div class="event-slider-container dark-background" role="complementary" aria-labelledby="events-1215333" id="events-container-1215333" data-magellan-target="events-container-1215333"> <div class="grid-container" data-equalizer> <div class="grid-x grid-margin-x"> <div class="cell small-12 medium-6 large-6"> <h2 id="events-1215333">Digital Services Events</h2> </div> <div class="cell small-12 medium-6 large-6 show-for-medium"> <a href="http://web.archive.org/web/20240214220338/https://www.ulster.ac.uk/ds/events" class="button hollow square flt-r flt-small-l m-r-5 m-small-l-5"><span class="fas fa-angle-right" aria-hidden="true"></span>  View our events</a> </div> <div class="large-12 cell"> <div class="swiper swiper-events"> <div class="swiper-wrapper"> <div class="swiper-slide"> <div class="page-tile event-tile" data-equalizer-watch="true"> <div class="image-container"> <div class="image bg-navy hqy-lazy" data-src="http://web.archive.org/web/20240214220338oe_/https://www.ulster.ac.uk/__data/assets/image/0010/841861/varieties/thumb-newsletter.jpg"></div> <div class="video-icon"><span class="fas fa-video" aria-hidden="true"></span></div> </div> <div class="content"> <div class="date"> <span class="day">On</span> <span class="day-num">14</span> <span class="month">Feb</span> <span class="year">2024</span> </div> <div class="event-content"> <a href="http://web.archive.org/web/20240214220338/https://ulster-search.clients.uk.funnelback.com/s/redirect?collection=ulster-events&url=https%3A%2F%2Fwww.ulster.ac.uk%2Fds%2Fevents%2Fjisc-surveys-software&index_url=http%3A%2F%2Fwww.ulster.ac.uk%2Fds%2Fevents%2Fjisc-surveys-software&auth=8nIIvAdssdTuABkXi1svBA&profile=_default&rank=1&query=parents%3A640384+%7Cupcoming%3A%22%24%2B%2B+true+%24%2B%2B%22+%7Cdisplay%3A%22%24%2B%2B+public+%24%2B%2B%22" class="uls-overlay-link"> <h3> JISC Surveys 14 February <span class="show-for-sr"> - starting on Wednesday 14 February</span> </h3> </a> <div class="tags-container"> </div> <div class="meta"> <p><span><span aria-hidden="true" class="fa fa-calendar"></span></span> Wednesday 14 February</p> <p><span><span aria-hidden="true" class="fa fa-tv-alt"></span></span> Online event</p> </div> </div> </div> </div> </div> <div class="swiper-slide"> <div class="page-tile event-tile" data-equalizer-watch="true"> <div class="image-container"> <div class="image 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class="tags-container"> </div> <div class="meta"> <p><span><span aria-hidden="true" class="fa fa-calendar"></span></span> Wednesday 28 February</p> <p><span><span aria-hidden="true" class="fa fa-tv-alt"></span></span> Online event</p> </div> </div> </div> </div> </div> <div class="swiper-slide"> <div class="page-tile event-tile" data-equalizer-watch="true"> <div class="image-container"> <div class="image bg-navy hqy-lazy" data-src="http://web.archive.org/web/20240214220338oe_/https://www.ulster.ac.uk/__data/assets/image/0010/842635/varieties/thumb-newsletter.jpg"></div> </div> <div class="content"> <div class="date"> <span class="day">On</span> <span class="day-num">28</span> <span class="month">Feb</span> <span class="year">2024</span> </div> <div class="event-content"> <a href="http://web.archive.org/web/20240214220338/https://ulster-search.clients.uk.funnelback.com/s/redirect?collection=ulster-events&url=https%3A%2F%2Fwww.ulster.ac.uk%2Fds%2Fevents%2Factive-learning-suites-and-learning-design-sessions-with-cherp&index_url=http%3A%2F%2Fwww.ulster.ac.uk%2Fds%2Fevents%2Factive-learning-suites-and-learning-design-sessions-with-cherp&auth=8ty72Be6D7CDDLLdGYuXwQ&profile=_default&rank=3&query=parents%3A640384+%7Cupcoming%3A%22%24%2B%2B+true+%24%2B%2B%22+%7Cdisplay%3A%22%24%2B%2B+public+%24%2B%2B%22" class="uls-overlay-link"> <h3> Active Learning Suites and Classroom Technology Sessions <span class="show-for-sr"> - starting on Wednesday 28 February</span> </h3> </a> <div class="tags-container"> </div> <div class="meta"> <p><span><span aria-hidden="true" class="fa fa-calendar"></span></span> Wednesday 28 February</p> </div> </div> </div> </div> </div> <div class="swiper-slide"> <div class="page-tile event-tile" data-equalizer-watch="true"> <div class="image-container"> <div class="image bg-navy hqy-lazy" data-src="http://web.archive.org/web/20240214220338oe_/https://www.ulster.ac.uk/__data/assets/image/0004/841972/varieties/thumb-newsletter.jpg"></div> <div class="video-icon"><span class="fas fa-video" aria-hidden="true"></span></div> </div> <div class="content"> <div class="date"> <span class="day">On</span> <span class="day-num">29</span> <span class="month">Feb</span> <span class="year">2024</span> </div> <div class="event-content"> <a href="http://web.archive.org/web/20240214220338/https://ulster-search.clients.uk.funnelback.com/s/redirect?collection=ulster-events&url=https%3A%2F%2Fwww.ulster.ac.uk%2Fds%2Fevents%2Fms-forms-online-surveys&index_url=http%3A%2F%2Fwww.ulster.ac.uk%2Fds%2Fevents%2Fms-forms-online-surveys&auth=VOinVNgKacbAUTknqkL5lA&profile=_default&rank=4&query=parents%3A640384+%7Cupcoming%3A%22%24%2B%2B+true+%24%2B%2B%22+%7Cdisplay%3A%22%24%2B%2B+public+%24%2B%2B%22" class="uls-overlay-link"> <h3> Ms Forms (Online Surveys) <span class="show-for-sr"> - starting on Thursday 29 February</span> </h3> </a> <div class="tags-container"> </div> <div class="meta"> <p><span><span aria-hidden="true" class="fa fa-calendar"></span></span> Thursday 29 February</p> <p><span><span aria-hidden="true" class="fa fa-tv-alt"></span></span> Online event</p> </div> </div> </div> </div> </div> <div class="swiper-slide"> <div class="page-tile event-tile" data-equalizer-watch="true"> <div class="image-container"> <div class="image bg-navy hqy-lazy" data-src="http://web.archive.org/web/20240214220338oe_/https://www.ulster.ac.uk/__data/assets/image/0004/841972/varieties/thumb-newsletter.jpg"></div> <div class="video-icon"><span class="fas fa-video" aria-hidden="true"></span></div> </div> <div class="content"> <div class="date"> <span class="day">On</span> <span class="day-num">06</span> <span class="month">Mar</span> <span class="year">2024</span> </div> <div class="event-content"> <a href="http://web.archive.org/web/20240214220338/https://ulster-search.clients.uk.funnelback.com/s/redirect?collection=ulster-events&url=https%3A%2F%2Fwww.ulster.ac.uk%2Fds%2Fevents%2Fonedrive-essential-training&index_url=http%3A%2F%2Fwww.ulster.ac.uk%2Fds%2Fevents%2Fonedrive-essential-training&auth=6ZwltSchtPv1voAfbUkuCA&profile=_default&rank=5&query=parents%3A640384+%7Cupcoming%3A%22%24%2B%2B+true+%24%2B%2B%22+%7Cdisplay%3A%22%24%2B%2B+public+%24%2B%2B%22" class="uls-overlay-link"> <h3> OneDrive : Essential Training <span class="show-for-sr"> - starting on Wednesday 6 March</span> </h3> </a> <div class="tags-container"> </div> <div class="meta"> <p><span><span aria-hidden="true" class="fa fa-calendar"></span></span> Wednesday 6 March</p> <p><span><span aria-hidden="true" class="fa fa-tv-alt"></span></span> Online event</p> </div> </div> </div> </div> </div> <div class="swiper-slide"> <div class="page-tile event-tile" data-equalizer-watch="true"> <div class="image-container"> <div 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Training <span class="show-for-sr"> - starting on Wednesday 13 March</span> </h3> </a> <div class="tags-container"> </div> <div class="meta"> <p><span><span aria-hidden="true" class="fa fa-calendar"></span></span> Wednesday 13 March</p> <p><span><span aria-hidden="true" class="fa fa-tv-alt"></span></span> Online event</p> </div> </div> </div> </div> </div> </div> <div class="swiper-button-next"></div> <div class="swiper-button-prev"></div> <div class="swiper-pagination"></div> </div> </div> </div> </div> </div> </div>  <footer class="hide-for-print footer-beta" role="contentinfo" aria-labelledby="footer-links-heading" id="footer"> <div class="footer" id="global-footer"><div class="bg-core-blue text-white"> <div class="grid-container" data-equalizer> <div class="grid-x grid-margin-x"> <div class="cell large-12"> <h2 id="footer-heading" class="m-b-30">Elsewhere on Ulster</h2> </div> <div class="cell small-12 medium-6 large-3"> <div class="page-tile white-text"> <div 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