CINXE.COM

<!DOCTYPE html> <html dir="ltr" lang="en-US"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://support.publishers.jstor.org/hc/en-us","20201026193904","https://web.archive.org/","web","/_static/", "1603741144"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <meta charset="utf-8"/>  <title>Publisher Support</title> <meta name="csrf-param" content="authenticity_token"/> <meta name="csrf-token" content=""/> <link rel="canonical" href="https://web.archive.org/web/20201026193904/https://support.publishers.jstor.org/hc/en-us"/> <link rel="alternate" hreflang="en" href="https://web.archive.org/web/20201026193904/https://support.publishers.jstor.org/hc/en-us"/> <link rel="stylesheet" media="all" href="//web.archive.org/web/20201026193904cs_/https://static.zdassets.com/hc/assets/application-ebbf4a70487f9466c9be47bf4b6055f6.css" id="stylesheet"/>  <link rel="stylesheet" media="all" href="//web.archive.org/web/20201026193904cs_/https://static.zdassets.com/hc/assets/theming_v1_support-7eacdab8920220a42cfc91404f4ed182.css"/> <link rel="stylesheet" type="text/css" href="//web.archive.org/web/20201026193904cs_/https://p23.zdassets.com/hc/theming_assets/1006386/360001924333/style.css?digest=360608593674"/> <link rel="shortcut icon" type="image/x-icon" href="//web.archive.org/web/20201026193904im_/https://theme.zdassets.com/theme_assets/1006386/e082a60b8694d87ba232357fdc01d1f2e753dc69.ico"/> <script src="//web.archive.org/web/20201026193904js_/https://static.zdassets.com/hc/assets/jquery-d5395f0b7ac5027403fc17855c46dbfc.js"></script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://web.archive.org/web/20201026193904/https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-T6S6MHB');</script>  <meta content="width=device-width, initial-scale=1.0" name="viewport"/> <link href="//web.archive.org/web/20201026193904cs_/https://netdna.bootstrapcdn.com/font-awesome/4.3.0/css/font-awesome.css" rel="stylesheet"> <script type="text/javascript" src="//web.archive.org/web/20201026193904js_/https://p23.zdassets.com/hc/theming_assets/1006386/360001924333/script.js?digest=360608593674"></script> <script async src="/web/20201026193904js_/https://support.publishers.jstor.org/cdn-cgi/bm/cv/2172558837/api.js"></script></head> <body class="community-enabled">  <noscript><iframe src="https://web.archive.org/web/20201026193904if_/https://www.googletagmanager.com/ns.html?id=GTM-T6S6MHB" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>   <script src="//web.archive.org/web/20201026193904js_/https://theme.zdassets.com/theme_assets/1006386/f173c38535773a87400d774367318db10ed70557.js"></script>  <div id="errormessage" style="display:None"></div> <script> var client = StatusPage("lcl8nmkfysby"); client.subscribe(function(error, data) { if (error) { console.error(error); } else { console.log(data); console.log(data.status); var x = document.getElementById("errormessage"); if(data.status != "resolved"){ x.style.display = "block"; x.innerHTML = '<i class="fa fa-exclamation fa-2x" aria-hidden="true"></i>   ' + data.body } else { x.style.display = "none"; x.html = '' } } }); </script>  <header class="header header-jstor"> <div id="skipNav"><a class="show-on-focus" href="#main-content">Skip to Main Content</a></div> <div class="logo logo-jstor"> <a href="https://web.archive.org/web/20201026193904/https://www.jstor.org/"> <img src="//web.archive.org/web/20201026193904im_/https://theme.zdassets.com/theme_assets/1006386/c2e878b5fe7f12c7a8b96ca84f23adf8fb338b90.png" alt="JSTOR"> </a> </div> <div class="nav-wrapper"> <span class="icon-menu" tabindex="0" role="button" aria-controls="user-nav" aria-expanded="false" aria-label="Toggle navigation menu"></span> <nav class="user-nav" id="user-nav" role="navigation" aria-label="global navigation"> <a href="https://web.archive.org/web/20201026193904/https://about.jstor.org/">About JSTOR</a> <a class="current" href="/web/20201026193904/https://support.publishers.jstor.org/hc/en/">Support</a> <a href="https://web.archive.org/web/20201026193904/https://support.publishers.jstor.org/hc/en-us">Publishers</a> <a href="https://web.archive.org/web/20201026193904/https://publishersupport.zendesk.com//hc/en-us/requests/new?ticket_form_id=360003403994">Contact Us</a> <a class="button" href="https://web.archive.org/web/20201026193904/https://www.jstor.org/action/showLogin">Log in to JSTOR</a>  </nav> </div> </header> <main role="main"> <section id="main-content" class="section hero"> <div class="hero-inner"> <h1>JSTOR Publisher Support</h1> <form role="search" class="search search-full" data-search="" data-instant="true" autocomplete="off" action="/web/20201026193904/https://support.publishers.jstor.org/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓"/><input type="search" name="query" id="query" placeholder="Search our help center" autocomplete="off" aria-label="Search our help center"/></form> </div> <p class="popular-topics"> <strong>Popular topics:</strong> <a href="/web/20201026193904/https://support.publishers.jstor.org/hc/en-us/articles/360043376354-Using-the-FTP-Server">Using the FTP Server</a> <a href="/web/20201026193904/https://support.publishers.jstor.org/hc/en-us/articles/360042581314-How-does-sending-digital-content-affect-the-Moving-Wall-embargo-">How does sending digital content affect the Moving Wall embargo?</a> <a href="/web/20201026193904/https://support.publishers.jstor.org/hc/en-us/articles/360042578374-What-is-a-born-digital-or-native-PDF-">What is a “born digital” or “native” PDF?</a> </p> </section> <div class="container"> <section class="section knowledge-base"> <section class="categories blocks"> <ul class="blocks-list"> <li class="blocks-item"> <a href="/web/20201026193904/https://support.publishers.jstor.org/hc/en-us/sections/360009366994-Journal-Publishers" class="blocks-item-link"> <h2 class="blocks-item-title"> Journal Publishers </h2> <p class="blocks-item-description compact-top">For Journal Publishers who work with JSTOR about submitting content, signing agreements, branding, and usage reports</p> </a> </li> <li class="blocks-item"> <a href="/web/20201026193904/https://support.publishers.jstor.org/hc/en-us/sections/360009367054-Book-Publishers" class="blocks-item-link"> <h2 class="blocks-item-title"> Book Publishers </h2> <p class="blocks-item-description compact-top">For Book Publishers who work with JSTOR about usage reports, submitting content, Open Access, agreements, and more</p> </a> </li> </ul> </section> </section> </div> </main> <footer id="htmlfooter" class="footer"> </footer> <script> $("#htmlfooter").load("//web.archive.org/web/20201026193904/https://theme.zdassets.com/theme_assets/1006386/2da5741c85ff11604ce17ca950832a750297a20c.html"); </script>  <script src="//web.archive.org/web/20201026193904js_/https://static.zdassets.com/hc/assets/en-us.15d7d0a3e6d3cdd2b786.js"></script> <script src="https://web.archive.org/web/20201026193904js_/https://ithakasupport.zendesk.com/auth/v2/host.js" data-brand-id="360001924333" data-return-to="https://support.publishers.jstor.org/hc/en-us" data-theme="hc" data-locale="en-us" data-auth-origin="360001924333,true,true"></script> <script type="text/javascript"> /* Greetings sourcecode lurker! This is for internal Zendesk and legacy usage, we don't support or guarantee any of these values so please don't build stuff on top of them. */ HelpCenter = {}; HelpCenter.account = {"subdomain":"ithakasupport","environment":"production","name":"ITHAKA Support"}; HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":null,"role":"anonymous","avatar_url":"https://web.archive.org/web/20201026193904/https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]}; HelpCenter.internal = {"asset_url":"//web.archive.org/web/20201026193904/https://static.zdassets.com/hc/assets/","web_widget_asset_composer_url":"https://web.archive.org/web/20201026193904/https://static.zdassets.com/ekr/snippet.js","current_session":{"locale":"en-us","csrf_token":null,"shared_csrf_token":null},"settings":{},"usage_tracking":{"event":"front_page_viewed","data":"BAh7BjoKX21ldGF7CzoPYWNjb3VudF9pZGkDMlsPOhNoZWxwX2NlbnRlcl9pZGwrCDVkt9FTADoNYnJhbmRfaWRsKwjtbMnRUwA6DHVzZXJfaWQwOhN1c2VyX3JvbGVfbmFtZUkiDkFOT05ZTU9VUwY6BkVUOgtsb2NhbGVJIgplbi11cwY7C1Q=--3248d3a14e64067fc67c7dcbb9cc223d9d7d559d","url":"https://web.archive.org/web/20201026193904/https://support.publishers.jstor.org/hc/tracking/events?locale=en-us"},"current_record_id":null,"current_record_url":null,"current_record_title":null,"search_results_count":null,"current_text_direction":"ltr","current_brand":{"account_id":1006386,"brand_id":360001924333,"brand_url":"https://web.archive.org/web/20201026193904/https://support.publishers.jstor.org","url":"https://web.archive.org/web/20201026193904/https://ithakasupport.zendesk.com/api/v2/brands/360001924333.json","name":"Publisher Support","logo":"https://web.archive.org/web/20201026193904/https://support.jstor.org/system/brands/3600/0026/8693/Ithaka_logo_thumb.png","subdomain":"publishersupport","host_mapping":"support.publishers.jstor.org","help_center_state":"enabled","ticket_form_ids":null,"active":true,"default":false,"has_help_center":true,"created_at":"2019-02-07T16:10:16Z","updated_at":"2020-10-09T17:37:08Z","id":360001924333,"route_id":2629421},"current_brand_url":"https://web.archive.org/web/20201026193904/https://publishersupport.zendesk.com","current_host_mapping":"support.publishers.jstor.org","current_path":null,"authentication_domain":"https://web.archive.org/web/20201026193904/https://ithakasupport.zendesk.com","show_autocomplete_breadcrumbs":false,"rollbar_config":{"enabled":true,"endpoint":"https://web.archive.org/web/20201026193904/https://rollbar-us.zendesk.com/api/1/item/","accessToken":"731a5a953e9a4b7ab6cac9623f50c732","captureUncaught":true,"captureUnhandledRejections":true,"payload":{"environment":"production","client":{"javascript":{"source_map_enabled":true,"code_version":"34c521161675cb43a8f86050ca812d31ace84335","guess_uncaught_frames":true}}}},"user_info_changing_enabled":false,"has_user_profiles_enabled":false,"has_end_user_attachments":true,"user_aliases_enabled":false,"has_anonymous_kb_voting":false,"has_multi_language_help_center":true,"mobile_device":false,"mobile_site_enabled":false,"show_at_mentions":false,"embeddables_config":{"embeddables_web_widget":false,"embeddables_connect_ipms":false},"base_domain":"zendesk.com","answer_bot_subdomain":"static","plans_url":"https://web.archive.org/web/20201026193904/https://support.publishers.jstor.org/hc/admin/plan?locale=en-us","manage_content_url":"https://web.archive.org/web/20201026193904/https://support.publishers.jstor.org/hc/en-us","arrange_content_url":"https://web.archive.org/web/20201026193904/https://support.publishers.jstor.org/hc/admin/arrange_contents?locale=en-us","general_settings_url":"https://web.archive.org/web/20201026193904/https://support.publishers.jstor.org/hc/admin/general_settings?locale=en-us","user_segments_url":"https://web.archive.org/web/20201026193904/https://ithakasupport.zendesk.com/knowledge/user_segments?brand_id=360001924333","has_community_enabled":true,"has_community_badges":false,"has_user_segments":true,"has_answer_bot_web_form_enabled":false,"has_answer_bot_web_form_modal_v2":false,"billing_url":"/access/return_to?return_to=https://ithakasupport.zendesk.com/admin/billing/subscription","has_answer_bot":true,"has_block_answer_bot_embeddable":false,"answer_bot_management_url":"/access/return_to?return_to=https://ithakasupport.zendesk.com/agent/admin/answer_bot","is_account_owner":false,"theming_cookie_key":"hc-da39a3ee5e6b4b0d3255bfef95601890afd807091-preview","is_preview":false,"has_guide_user_segments_search":true,"has_alternate_templates":true,"arrange_articles_url":"https://web.archive.org/web/20201026193904/https://ithakasupport.zendesk.com/knowledge/arrange?brand_id=360001924333","article_verification_url":"https://web.archive.org/web/20201026193904/https://ithakasupport.zendesk.com/knowledge/verification?brand_id=360001924333","has_article_verification":true,"guide_language_settings_url":"https://web.archive.org/web/20201026193904/https://support.publishers.jstor.org/hc/admin/language_settings?locale=en-us","docs_importer_url":"https://web.archive.org/web/20201026193904/https://ithakasupport.zendesk.com/knowledge/import_articles?brand_id=360001924333","community_badges_url":"https://web.archive.org/web/20201026193904/https://ithakasupport.zendesk.com/knowledge/community_badges?brand_id=360001924333","community_settings_url":"https://web.archive.org/web/20201026193904/https://ithakasupport.zendesk.com/knowledge/community_settings?brand_id=360001924333","gather_plan_state":"subscribed","search_settings_url":"https://web.archive.org/web/20201026193904/https://ithakasupport.zendesk.com/knowledge/search_settings?brand_id=360001924333","has_multibrand_search_in_plan":true,"theming_api_version":1,"has_pci_credit_card_custom_field":true,"current_brand_id":360001924333,"help_center_restricted":false,"current_brand_active":true,"is_assuming_someone_else":false,"flash_messages":[]}; </script> <script src="//web.archive.org/web/20201026193904js_/https://static.zdassets.com/hc/assets/moment-f6f8513da6ab17eadada59a1a4edb536.js"></script> <script src="//web.archive.org/web/20201026193904js_/https://static.zdassets.com/hc/assets/hc_enduser-2457316bc61ed6981a30acbe07d63805.js"></script> <script type="text/javascript">(function(){window['__CF$cv$params']={r:'5e86a424efd60de7',m:'256a5adc6bbac9a0b04d79d21a36f3c259ae2e88-1603741144-1800-AXpl1WOHb+v9ER1wmpI2P1U2CK7oCn2x1eDCsFxZ2beCPgJNDYsS5LB0SDIY9nB822j13bnFN7FLizT/jD6n1sflmaPI0jMVZDqGfkiPEoLaPGarK0HaygCgaMg00Dp8Uw==',s:[0xfc36266da3,0x554c631497],}})();</script></body> </html>