ConnectWise Reviews: Pricing & Software Features 2024

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data-srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://reviews.financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload" width="15" height="15"> </a> </div> <div class="clearfix"></div> </div> </div> <div class="main-container"> <h1>ConnectWise Review</h1> <div class="review-page__content col col--75 col--sm"> <div id="product-info" class="review-page__product sticky-desktop "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__thumb"> <img width="220" height="90" src="https://financesonline.com/uploads/2018/11/vp02f5b9311e2312036bc52b1de2b8106b.png" class="attachment- size-" alt="ConnectWise" srcset="https://s.financesonline.com/uploads/2018/11/vp02f5b9311e2312036bc52b1de2b8106b.png 220w, https://s.financesonline.com/uploads/2018/11/vp02f5b9311e2312036bc52b1de2b8106b-93x38.png 93w" sizes="(max-width: 220px) 100vw, 220px" /> </div> <div class="review-page__product__info"> <span class="product-details">Our score: <span class="score">8.2</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span class="product-details">User satisfaction: <span class="score">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <div class="clearfix"></div> <div class="stars stars--average hide-tablet"> <div class="stars__img"> <div class="stars__rating" style="width:55%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score">2.8/5 <a id="enable-user-review-tab" href="#user-review">(2 user reviews)</a></span> </div> </div> </div> <div id="product-info-sticky-mobile" class="review-page__product sticky "> <div class="review-page__product__close"> <span></span> <span></span> </div> <div class="review-page__product__info show-tablet"> <div class="stars stars--average"> <div class="stars__img"> <div class="stars__rating" style="width:55%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="190" height="35"> </div> <span class="score">2.8/5 <a id="enable-user-review-tab" href="#user-review">(2 user reviews)</a></span> </div> </div> <div id="product-buttons" class="review-page__product__btns" style="visibility: hidden" data-product="12674" data-main-term="104" data-selected-term=""> </div> </div> <div class="clearfix"></div> <script> (function() { // dynamic scroll buttons const product_buttons_el = document.getElementById('product-buttons'); if(product_buttons_el) { const product_id = product_buttons_el.getAttribute('data-product'), main_term = product_buttons_el.getAttribute('data-main-term'), url_hash = window.location.hash.split('='), ajax_url = document.body.getAttribute('data-ajax'), request_buttons = new XMLHttpRequest(); let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined ? true : false, selected_term = is_selected_term ? url_hash[url_hash_index] : ''; request_buttons.open('GET', ajax_url + '?action=get_scroll_buttons&product=' + encodeURIComponent(product_id) + '&main_term=' + encodeURIComponent(main_term) + '&selected_term=' + encodeURIComponent(selected_term)); request_buttons.onload = function () { if (request_buttons.status >= 200 && request_buttons.status < 400) { if (request_buttons.response.length > 0) { product_buttons_el.innerHTML = JSON.parse(request_buttons.response); product_buttons_el.style.visibility = 'visible'; } } } request_buttons.send(); } })(); </script> <div id="fo-review-tabs" class="tabs apps"> <div class="review-page__tabs"> <div class="review-page__tabs__menu tabs-menu owl-carousel owl-theme"> <a class="review-page__tabs__menu__el tabs-tab-review active" href="#review-review">REVIEW</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#user-review">USER REVIEWS</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#pricing-details">PRICING DETAILS</a> <a class="review-page__tabs__menu__el tabs-tab normal-link " href="https://alternatives.financesonline.com/p/connectwise/">CONNECTWISE ALTERNATIVES</a> <a class="review-page__tabs__menu__el tabs-tab-review" href="#integrations">INTEGRATIONS</a> </div> </div> <div class="tab-content"> <div class="review-page__tab-content main-tab flex-order"> <div id="review-toc" class="review-page__toc"> <ul> <li><a href="#what-is">What is ConnectWise?</a></li> <li><a href="#benefits">ConnectWise benefits</a></li> <li><a href="#features">Overview of ConnectWise features</a></li> <li><a href="#awards">Awards & quality certificates</a></li> <li><a href="#pricing">ConnectWise pricing</a></li> <li><a href="#user-sat">User satisfaction</a></li> <li><a href="#video">Video</a></li> <li><a href="#technical">Technical details</a></li> <li><a href="#support">Support details</a></li> <li><a href="#user-rev">User reviews</a></li> </ul> </div> <div class="review-page__imgs content-visibility"> <img width="300" height="155" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Logo of ConnectWise" sizes="(max-width: 300px) 100vw, 300px" data-srcset="https://s.financesonline.com/uploads/2018/11/vp075e973e9ca82de44fd2841001525b13.jpeg 300w, https://s.financesonline.com/uploads/2018/11/vp075e973e9ca82de44fd2841001525b13-232x120.jpeg 232w, https://s.financesonline.com/uploads/2018/11/vp075e973e9ca82de44fd2841001525b13-93x48.jpeg 93w, https://s.financesonline.com/uploads/2018/11/vp075e973e9ca82de44fd2841001525b13-281x145.jpeg 281w" /> <a href="#" data-modal="#verified-quality" data-dynamic="yes" data-id="12674"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/seal-new.png" class="lazyload" alt="Verified Quality"> </a> </div> <div class="clearfix"></div> <div class="what-is content-visibility order-1 flex-order"> <div id="what-is" class="review-page__header"> <span class="rev-icon rev-icon--what-is"></span> <h3>What is ConnectWise?</h3> </div> <p>ConnectWise is a business process automation platform that allows your business to sell, service and support technology more efficiently and in a more streamlined way. The business management tool allows your business to centralize all information, automate business process, real-time visibility in operations, and provide better customer support.</p> <p>ConnectWise has a CRM, ticketing system, help desk, and tools for project management, billing, and procurement. The business tool also has reporting and dashboards and uses over 300 third-party integrations.</p> <p>ConnectWise gives businesses a complete business management and process automation platform for technology companies including IT service companies, professional services, software developers, security, and telecom. The workflow rules that are defined in ConnectWise cover various areas of the business, ranging from conducting targeted marketing campaigns to monitoring service delivery using service level agreements.</p> <p>The app can also be used for ticket management, help desk management, project management, customer relationship management, time tracking, asset tracking, billing and invoicing, technician dispatching, procurement, inventory management, among others.</p> <a href="#" class="review-show-more what-is-show-more mb-show">Show More</a> </div> <div class="benefits content-visibility order-3 flex-order"> <div class="order-3"> <div id="benefits" class="review-page__header"> <span class="rev-icon rev-icon--benefits"></span> <h3>Overview of ConnectWise Benefits</h3> </div> <p>ConnectWise offers businesses an efficient solution to streamline IT and ITIL, using automation options for availability management, request management, incident management, service reporting, service asset as well as configuration management, change management, service-level management, and knowledge management. The tool’s customizable dashboards and reporting features give you detailed insight into the most critical KPIs. The tool also comes as a mobile app for handling service requests and access crucial data on-the-go.</p> <p>You can use the tool’s smart contract management to handle service contracts with agreement automation. You can automate invoicing from your service ticket data and sync important payment details from your company’s accounting system.</p> <p>You can create workplans and project timelines and get detailed reporting on progress of projects. It’s also possible to use the workflow engine to manage deadlines and get notifications of overdue tasks.</p> <p>It includes a ticketing system using workflow automation, SLA, as well as performance monitoring and access tickets from mobile devices.</p> <p>Dashboards of the tool show overviews and detailed explanations of KPIs. Your business can also use the custom report writer to generate reports on whatever issue you want.</p> <p>You can use ConnectWise to automate the range of ITIL process, such as: incident management, availability management, change management, service reporting, service-level management, service asset and configuration management, request management, and knowledge management.</p> <a href="#" class="review-show-more benefits-show-more mb-show">Show More</a> </div> <div class="order-2"> <div id="features" class="review-page__header"> <span class="rev-icon rev-icon--features"></span> <h3>Overview of ConnectWise Features</h3> </div> <div class="review-page__features"> <ul class="review-page__features-list"> <li>Help Desk Management</li> <li>Ticketing System</li> <li>Project Management</li> <li>Dashboards and Reporting</li> <li>Time sheets</li> <li>CRM</li> <li>Service Support Management</li> <li>Billing</li> <li>Procurement</li> <li>Email Management</li> <li>Dispatch Portal</li> <li>ITIL processes automation</li> <li>Business intelligence</li> <li>Automate anything</li> <li>Developer Network</li> <li>Service boards</li> <li>Pipeline Reporting</li> <li>Mobile app</li> <li>Open API</li> <li>300+ Integrations</li> </ul> </div> </div> </div> <div class="content-visibility order-8 flex-order"> </div> <div class="content-visibility order-9 full-width"> <div id="awards" class="review-page__header"> <span class="rev-icon rev-icon--awards"></span> <h3>Awards & Quality Certificates</h3> </div> <div class="review-page__awards"> <div class="review-page__awards-inner"> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2019/01/expert2019.png?width=275&token=f7mlSO-9wING0rWnHvPKcA" data-srcset="https://sip.financesonline.com/uploads/2019/01/expert2019.png?width=275&token=f7mlSO-9wING0rWnHvPKcA 1x, https://sip.financesonline.com/uploads/2019/01/expert2019.png?width=550&token=YOswBWd12tD6gHAv67eDEQ 2x" class="lazyload" alt="An award given to products our B2B experts find especially valuable for companies"></div> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2019/01/userexperience2019.png?width=275&token=KnEsYPo2x9gPdYFtXrQVtQ" data-srcset="https://sip.financesonline.com/uploads/2019/01/userexperience2019.png?width=275&token=KnEsYPo2x9gPdYFtXrQVtQ 1x, https://sip.financesonline.com/uploads/2019/01/userexperience2019.png?width=550&token=MtJ0P-pHxYZeYUdUCR7ptw 2x" class="lazyload" alt="This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process."></div> <div><img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2019/01/supreme2019.png?width=275&token=uBulkXFhKbGlYcxXRzQKzg" data-srcset="https://sip.financesonline.com/uploads/2019/01/supreme2019.png?width=275&token=uBulkXFhKbGlYcxXRzQKzg 1x, https://sip.financesonline.com/uploads/2019/01/supreme2019.png?width=550&token=0vDP-9zLBY1mcRxK9Y2arg 2x" class="lazyload" alt="This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers."></div> </div> </div> </div> <div class="content-visibility order-7"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--top3"></span> <h3>ConnectWise Position In Our Categories</h3> </div> <p> Knowing that companies have unique business needs, it is prudent they steer clear of deciding on an all-encompassing, ideal business application. Just the same, it is difficult to discover such an app even among well-known software products. The best thing to undertake is to narrow down the varied important functions that demand consideration like key features, costing, technical skill ability of staff members, organizational size, etc. After which, you should do your product research systematically. Browse through some ConnectWise evaluations and scrutinize each of the software options in your shortlist more closely. Such comprehensive product investigation ascertains you keep away from unsuitable apps and subscribe to the system which includes all the function your company requires. </p> <p><strong>Position of ConnectWise in our main categories:</strong></p> <div class="review-page__main-cats"> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>100</span> </div> <p>ConnectWise is one of the <strong>top 100</strong> <a href="https://financesonline.com/c/business-process-management-software/">Business Process Management Software</a> products</p> </div> <div class="col col--50 col--mb"> <div class="review-page__pos"> <span>TOP</span> <span>200</span> </div> <p>ConnectWise is one of the <strong>200</strong> <a href="https://financesonline.com/c/project-management-software/">Project Management Software</a> products</p> </div> <div class="clearfix"></div> </div> <p>Each enterprise has different needs and needs an application that can be personalized for their size, type of staff members and buyers, and the particular industry they are in. For these reasons, no software can proffer perfect features out-of-the-box. When you look for a software app, first be sure what you require it for. Read some ConnectWise Project Management Software reviews and ask yourself do you desire basic functionality or do you require sophisticated features? Are there any industry-specific functionalities that you are searching for? Find the answers to these questions to aid your search. There are lots of elements that you need to reflect on and these include your budget, particular business requirements, your company size, integration requirements etc. Take your time, use a few free trials, and finally select the system that presents all that you want to enhance your organization competence and productivity.</p> </div></div> <div id="pricing-details" class="review-page__pricing-details tab-el order-2"> <div id="pricing" class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>How Much Does ConnectWise Cost?</h3> </div> <p><strong>ConnectWise Pricing Plans:</strong></p> <div class="review-page__scroll-box"> <div class="review-page__table"> <div class="review-page__table__row"> <span>Free Trial</span> <p><span class="icon icon--checked"></span></p> </div> <div class="review-page__table__row"> <span>Quote-based</span> <p>Contact vendor</p> </div> </div> </div> <a href="#" class="review-show-more pricing-show-more mb-show">Show More</a> <div class="review-page__tab-content pricing"> <div class="review-page__header"> <span class="rev-icon rev-icon--pricing-details"></span> <h3>What are ConnectWise pricing details?</h3> </div> <p><strong>ConnectWise Pricing Plans:</strong></p> <div class="review-page__plans"> <div> <p>Free Trial</p> <p><span class="icon icon--checked"></span></p> </div> <div> <p>Quote-based</p> <p>Contact vendor</p> </div> </div> <div>Since no two businesses are exactly the same. ConnectWise Automate® is designed to meet the unique needs of your business and prices are customized based on your needs. Vendor will tailor a quote specifically for you. Get in touch with the vendor directly to get a quote.</div> </div> </div> <div class="content-visibility order-10"> <div class="review-page__gray"> <div id="user-sat" class="review-page__header"> <span class="rev-icon rev-icon--user-satisfaction"></span> <h3>User Satisfaction</h3> </div> <div class="review-page__mentions"> <div class="review-page__mentions-item"> <span class="icon icon--user-sat"></span> Positive Social Media Mentions <span class="count"> 218 </span> </div> <div class="review-page__mentions-item"> <span class="icon icon--user-sat reverse"></span> Negative Social Media Mentions <span class="count"> 5 </span> </div> </div> <p> <p>We are aware that when you choose to purchase a Project Management Software it’s vital not only to see how experts score it in their reviews, but also to find out if the real clients and businesses that use it are actually satisfied with the product. Because of that need we’ve created our behavior-based <a class="qtip" data-modal="#user-modal" data-dynamic="yes" href="#">Customer Satisfaction Algorithm™</a> that collects customer reviews, comments and ConnectWise reviews across a wide array of social media sites. The data is then featured in an easy to digest way revealing how many customers had positive and negative experience with ConnectWise. With that information at hand you should be prepared to make an informed purchasing decision that you won’t regret.</p> </p> </div> <div id="video" class="review-page__header"> <span class="rev-icon rev-icon--video"></span> <h3>Video</h3> </div> <iframe title="video" title="ConnectWise Automate: Significantly Better Patching and Scripting" width="640" height="360" data-src="https://www.youtube.com/embed/dKdCLUyVn1M?feature=oembed&controls=1&showinfo=0" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen frameborder="0" class="lazyload"></iframe> </div> <div class="content-visibility order-4 flex-order"> <div class="order-1 full-width"> <div id="technical" class="review-page__header"> <span class="rev-icon rev-icon--technical-details"></span> <h3>Technical details</h3> </div> <div class="review-page__technical"> <div class="col col--33"> <p>Devices Supported</p> <ul class="ul-normal"> <li>Windows</li><li>Android</li><li>iPhone/iPad</li><li>Mac</li> </ul> <p>Deployment</p> <ul class="ul-normal"> <li>Cloud Hosted</li> </ul> </div> <div class="col col--33"> <p>Language Support</p> <ul class="ul-normal"> <li>English</li> </ul> </div> <div class="col col--33"> <p>Pricing Model</p> <ul class="ul-normal"> <li>Monthly payment</li><li>Annual Subscription</li><li>Quote-based</li> </ul> <p>Customer Types</p> <ul class="ul-normal"> <li>Small Business</li><li>Medium Business</li> </ul> </div> <div class="clearfix"></div> </div> </div> <div class="order-2 full-width"> <div id="support" class="review-page__header"> <span class="rev-icon rev-icon--support"></span> <h3>What Support Does This Vendor Offer?</h3> </div> <div class="review-page__support"> <ul> <li class="ok"><span class="icon icon--checked"></span>email</li><li class="ok"><span class="icon icon--checked"></span>phone</li><li class="ok"><span class="icon icon--checked"></span>live support</li><li><span></span>training</li><li class="ok"><span class="icon icon--checked"></span>tickets</li> </ul> </div> </div> </div> <div class="tab-el mb-show order-5" id="integrations"> <div class="review-page__tab-content integrations"> <div class="review-page__header"> <span class="rev-icon rev-icon--intergrations"></span> <h3>What integrations are available for ConnectWise?</h3> </div> <ul> <li>Acomba</li> <li>Active Directory Contacts Sync</li> <li>Anchor</li> <li>AuthAnvil</li> <li>AVG Managed Workplace</li> <li>BizDox</li> <li>BrightGauge</li> <li>BVoIP 3CX</li> <li>CentraStafe</li> <li>CharTec BDR</li> <li>CharTec SaaS BDR</li> <li>Client Heartbeat</li> <li>Cloud Manager</li> <li>CloudBerry Managed Backup</li> <li>CNET ChannelOnline</li> <li>Connect and Market by Yellowbus</li> <li>ConnectBooster</li> <li>ConnectSMART</li> <li>ConnectWise ChatAssist</li> <li>Contact Science</li> <li>Continuum</li> <li>CoreConnex</li> <li>Custom Reports by Mobius Works</li> <li>Customer Thermometer</li> <li>Cyberoam</li> <li>Datto</li> <li>DeskDirector</li> <li>D-Tools Connect</li> <li>Dynamics GP Integration</li> <li>eAutomate</li> <li>eFolder</li> <li>Excel Micro</li> <li>Exchange Defender</li> <li>Executive Briefing Service for ConnectWise</li> <li>Field Nation</li> <li>Fortinet</li> <li>FreedomIQ</li> <li>GFI Maz</li> <li>Google</li> <li>independenceIT Cloud Workspace</li> <li>Intermedia</li> <li>Intronis</li> <li>IT Glue</li> <li>ITQuoter</li> <li>JetStream</li> <li>JoomConnect</li> <li>Kaseya</li> <li>LabTech</li> <li>LogicMonitor</li> <li>LogMeIn</li> <li>ManagetoWIN</li> <li>McAfee MX Logic</li> <li>MindMatrix</li> <li>MYOB Integration</li> <li>N-able</li> <li>Naverisk</li> <li>NetEnrich</li> <li>Nex.to Client Satisfaction Measurement</li> <li>Nex.to Email Analytics</li> <li>NilearOS</li> <li>Nimsoft</li> <li>OpenDNS Umbrella for MSPs</li> <li>OS33</li> <li>Passportal</li> <li>Plus Software</li> <li>Postini</li> <li>Pronto Marketing</li> <li>Quality Center Integration</li> <li>Quickbooks Integration</li> <li>Quickbooks Online</li> <li>QuickTix</li> <li>Quosal</li> <li>QuoteWeks</li> <li>qvWise</li> <li>RapidFiretools Email2Ticket</li> <li>RapidFiretools Network Detective</li> <li>Reflexion</li> <li>RepairTech TechSuite</li> <li>Replibit</li> <li>Sage 100 ERP</li> <li>Sage 300 Integration</li> <li>Sage 50 Accounting Canada</li> <li>Sage 50 Accounts (formerly Sage Line 50 UK) Integration</li> <li>Sage 50 Integration</li> <li>SenditCertified</li> <li>Servoyant</li> <li>SmartShare</li> <li>SonicWall</li> <li>Soonr</li> <li>Spam Soap</li> <li>Storage Guardian</li> <li>StorageCraft</li> <li>Sureline Systems</li> <li>Team Foundation Server</li> <li>ThinkGrid</li> <li>Thycotic</li> <li>TimeConnect</li> <li>TimeStream</li> <li>Trend Micro</li> <li>Unitrends</li> <li>Update Warranty</li> <li>Vartopia</li> <li>Vault Logix</li> <li>Vembu</li> <li>VirtualTone</li> <li>VTone MSP BILLING Module</li> <li>WatchGuard</li> <li>Web Teks</li> <li>Website Connector</li> <li>Wise-Sync Quickbooks Online</li> <li>Work Market</li> <li>Xero</li> <li>Xero-ConnectWise Integration</li> <li>Xerox</li> <li>Yellowbus Solutions Connect and Pay</li> <li>Zenith BDR</li> <li>Zetta.net</li> </ul> </div> </div> <div class="tab-el mb-show order-6 full-width" id="user-review"> <div class="user-reviews"> <div class="user-reviews__tab"> <div class="user-reviews__stars"> <div class="average-score"> <div class="review-page__header mb-show"><h3><span class="rev-icon icon icon--user-reviews"></span>ConnectWise User Reviews</h3></div> <p class="mb-hide">ConnectWise average rating: </p> <div class="stars stars--average"> <div class="stars__img"> <div class="stars__rating" style="width:55%;"></div> <img src="https://reviews.financesonline.com/media/themes/fot/dist/img/stars.png" alt="Average score" importance="low" width="210" height="39" > </div> <span class="score">2.8/5 <span id="ur-scroll">(2 user reviews)</span></span> </div> </div> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4" class="full"></span><span data-star="5"></span> <span class="score">4/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">2/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="user-reviews__write "> <p>Write your own review of this product</p> <a href="#" data-modal="#add-review" class="btn" title="Add a review"><span class="icon icon--add"></span>ADD A REVIEW</a> </div> <div class="clearfix"></div> <div class="user-reviews__top-least"> <div class="col"> <p>The most favorable review</p> <div class="user-reviews__review user-reviews__review--small"> <div class="user-reviews__review-header"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Anonymous Reviewer" class="lazyload" onerror="this.classList.add('placeholder')"> <div class="user-info"> <p class="no-margin-top">Anonymous Reviewer</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> <p>Average score</p> <div class="stars stars--blue stars--average"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> </div> </div> </div> <div class="clearfix"></div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <div class="user-reviews__review-content"> <p><strong>PROS:</strong> Scalability and detailed tracking of service/project items.</p> <p><strong>CONS:</strong> CW chat is relatively quick but those agents cannot actually see your system (according to the last agent I chatted with) to provide any real support. How to guides are available and easy to use for identifying normal use and setup issues but not for fixing problems. True technical support is nearly impossible to get when it matters most.</p> </div> <div class="review-meta"> <p>Reviewed 4 years ago</p> <a href="/p/connectwise/slow-technical-support-86759/" title="Read review">Read full review ></a> </div> </div> </div> </div> <div class="col"> <p>The least favorable review</p> <div class="user-reviews__review user-reviews__review--small"> <div class="user-reviews__review-header"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://media.licdn.com/dms/image/C4D03AQEfnKUiJHhj9w/profile-displayphoto-shrink_100_100/0?e=1539820800&v=beta&t=xYLsI14ZF8b_LgxrkKUz-M5XBCaurHiQCadNc6ZFXi4" alt="Daren Dillinger" class="lazyload" onerror="this.classList.add('placeholder')"> <div class="user-info"> <p class="no-margin-top">Daren Dillinger</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> <p>Average score</p> <div class="stars stars--blue stars--average"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">2/5</span> <div class="clearfix"></div> </div> </div> </div> <div class="clearfix"></div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <div class="user-reviews__review-content"> <p><strong>PROS:</strong> Best aspects of the product is it has a very good Training through University of Connectwise so on boarding employees is easier and a good experience. </p> <p><strong>CONS:</strong> Purchased the On-premise version. Found out after the 120 day satisfaction guarantee that this Product provides NO SLA to their customers who have an SLA with there clients. Thereby, when a Tech company has a tech issue with Connectwise, resolution of the problem is slow, cumbersome to try to get the right person that can help fix the problem. In essence you have to go through the Tier One Comcast call center first before you can get to someone who can help. </p> </div> <div class="review-meta"> <p>Reviewed 4 years ago</p> <a href="/p/connectwise/devil-in-details-connectwise-is-not-manna-from-heaven-as-they-convey-115129/" title="Read review">Read full review ></a> </div> </div> </div> </div> </div> <div class="more-reviews"> <p>More reviews from 2 actual users:</p> <div class="sort"> <p>Sort by:</p> <div id="sort-reviews" class="nice-dropdown" data-id="12674" data-related-id=""> <span>Latest</span> <ul class="reviews-sort"> <li data-option="latest">Latest</li> <li data-option="useful">Most useful</li> <li data-option="positive">Most positive</li> <li data-option="negative">Most negative</li> </ul> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="sortable-reviews"> <div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Devil in Details. Connectwise is NOT Manna from Heaven as they Convey.</p> <a href="/p/connectwise/devil-in-details-connectwise-is-not-manna-from-heaven-as-they-convey-115129/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://media.licdn.com/dms/image/C4D03AQEfnKUiJHhj9w/profile-displayphoto-shrink_100_100/0?e=1539820800&v=beta&t=xYLsI14ZF8b_LgxrkKUz-M5XBCaurHiQCadNc6ZFXi4" alt="Daren Dillinger" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Daren Dillinger</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">2/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">2/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 19.07.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 1-10 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Computer & Network Security</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> Best aspects of the product is it has a very good Training through University of Connectwise so on boarding employees is easier and a good experience. </p> <p><strong>CONS:</strong> Purchased the On-premise version. Found out after the 120 day satisfaction guarantee that this Product provides NO SLA to their customers who have an SLA with there clients. Thereby, when a Tech company has a tech issue with Connectwise, resolution of the problem is slow, cumbersome to try to get the right person that can help fix the problem. In essence you have to go through the Tier One Comcast call center first before you can get to someone who can help. </p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="115129"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="115129"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><div class="user-reviews__review"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Slow Technical Support</p> <a href="/p/connectwise/slow-technical-support-86759/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Anonymous Reviewer" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Anonymous Reviewer</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2"></span><span data-star="3"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">1/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 28.04.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 11-50 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> <div class="user-reviews__review-txt"> <p><strong>PROS:</strong> Scalability and detailed tracking of service/project items.</p> <p><strong>CONS:</strong> CW chat is relatively quick but those agents cannot actually see your system (according to the last agent I chatted with) to provide any real support. How to guides are available and easy to use for identifying normal use and setup issues but not for fixing problems. True technical support is nearly impossible to get when it matters most.</p> <div class="review-meta"> <div class="rate"> <p>What do you think about this review?</p> <span class="rate__item" data-vote="up" data-id="86759"> <span class="icon icon--user-sat"></span> Great </span> <span class="rate__item" data-vote="down" data-id="86759"> <span class="icon icon--user-sat reverse"></span> Poor </span> </div> </div> </div> </div><a href="#" class="review-show-more user-review-show-more">Show More User Reviews (2)</a> </div> </div> </div> <div id="add-review" class="fot-modal add-review-modal"> <div class="fot-modal__close"><span></span><span></span></div> <div class="add-review-modal__content"> <div class="add-review-modal__img"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_1.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_1.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_2.png" class="lazyload" alt="women" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_2.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_man_3.png" class="lazyload" alt="man" width="99" height="102" > <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/add_review_women_3.png" class="lazyload" alt="women" width="99" height="102" > </div> <p class="strong">Join a community of 7,369 SaaS experts</p> <p>Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.</p> <div class="center"> <a class="btn btn--blue-hover" rel="nofollow" href="https://financesonline.com/add-user-review/?rp=12674">Sign in with LinkedIn</a> <a href="#" id="add-review-linkedin">Why we require LinkedIn?</a> <div id="add-review-list" class="add-review-modal__list"> <ul> <li><span>Show the community that you're an actual user.</span></li> <li><span>We will only show your name and profile image in your review.</span></li> <li><span>You can still post your review anonymously.</span></li> </ul> </div> <p>OR</p> <a id="add-review-sing-in" href="#" class="btn btn--blue-hover">Sign in with company email</a> <div id="add-review-form" class="add-review-modal__form"> <p class="strong">Sign in with company email</p> <div class="info"></div> <form id="sign_up_user_review"> <input type="hidden" name="product_id" value="12674"> <input type="text" id="firstname" name="firstname" placeholder="First name" required> <input type="text" id="lastname" name="lastname" placeholder="Last name" required> <input type="email" id="business_email" name="business_email" placeholder="Business email" required> <span class="error hidden">Please use a business email address. We don't accept personal emails like gmail, yahoo, etc.</span> <button type="submit" class="btn btn--blue-hover" disabled>Sign In</button> </form> </div> </div> </div> <div class="info"></div> </div> </div> <div class="seo-tables content-visibility order-11"> <div class="review-page__gray"> <div class="review-page__header"> <span class="rev-icon rev-icon--resources"></span> <h3>Useful ConnectWise Resources</h3> </div> <ul class="ul-normal"> <li><a href="https://financesonline.com/10-alternatives-salesforce-crm-companies-need-simpler-solution/" title="10 Alternatives to Salesforce CRM for Companies Who Need a Simpler Solution">10 Alternatives to Salesforce CRM for Companies Who Need a Simpler Solution</a></li> </ul> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--top-alternatives"></span> <h3>Popular ConnectWise Alternatives</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right"> Our Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3RhaWdhLWlvLw=="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Taiga.io" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/taiga-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/taiga-logo2.png 186w" /></div> <a href="/p/taiga-io/" title="Taiga.io" >Taiga.io Pricing & Software Features 2025</a> </div> <div class="products-table__right">9.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Nvbm5lY3R3aXNlLW1hbmFnZS8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Connectwise PSA" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA-93x48.png 93w, https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA.png 186w" /></div> <a href="/p/connectwise-manage/" title="Connectwise PSA" >Connectwise PSA Pricing & Software Features 2025</a> </div> <div class="products-table__right">8.8</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2h5cGVyc3dpc3Mv"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" class="lazyload" alt="HyperSwiss" data-src="https://financesonline.com/uploads/2017/04/Hyper-3-2.jpg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /></div> <a href="/p/hyperswiss/" title="HyperSwiss" >HyperSwiss Pricing & Software Features 2025</a> </div> <div class="products-table__right">8.0</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3Byb215cy8="> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Promys PSA" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Promys-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Promys-logo2.png 186w" /></div> <a href="/p/promys/" title="Promys PSA" >Promys PSA Pricing & Software Features 2025</a> </div> <div class="products-table__right">7.9</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2hldGlrdXMv"> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="HETIKUS" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/06/HETIKUS-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/06/HETIKUS-logo2.png 186w" /></div> <a href="/p/hetikus/" title="HETIKUS" >HETIKUS Pricing & Software Features 2025</a> </div> <div class="products-table__right">6.5</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-price"></span> <h3>Top Competitors To ConnectWise By Price</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right">Price:</div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Nvbm5lY3R3aXNlLW1hbmFnZS8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Connectwise PSA" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA-93x48.png 93w, https://s.financesonline.com/uploads/2022/12/Small-Thumbnail-Connectwise-PSA.png 186w" /></div> <a href="/p/connectwise-manage/" title="Connectwise PSA" >How much does Connectwise PSA cost?</a> </div> <div class="products-table__right">By quote</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3N0YWNrYnkv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Stackby" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/11/Stackby-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/11/Stackby-logo-2.png 186w" /></div> <a href="/p/stackby/" title="Stackby" >How much does Stackby cost?</a> </div> <div class="products-table__right">$5</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3dvcmtlcC8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Workep" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/Workep-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/Workep-logo2.png 186w" /></div> <a href="/p/workep/" title="Workep" >How much does Workep cost?</a> </div> <div class="products-table__right">$9.99</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3Byb2plY3RzbHkv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Projectsly" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2022/12/projectsly-logo-93x48.png 93w, https://s.financesonline.com/uploads/2022/12/projectsly-logo.png 186w" /></div> <a href="/p/projectsly/" title="Projectsly" >How much does Projectsly cost?</a> </div> <div class="products-table__right">$14.99</div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL21lcmxpbi8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Merlin Project" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Merlin-Project-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Merlin-Project-logo2.png 186w" /></div> <a href="/p/merlin/" title="Merlin Project" >How much does Merlin Project cost?</a> </div> <div class="products-table__right">$99</div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--best-competitors-satisfaction"></span> <h3>Trending Project Management Software Reviews</h3> </div> <div class="products-table"> <div class="products-table__head"> <div class="products-table__left">Product name:</div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50"> Score: <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </div> <div class="col col--50 no-padding-left"> Satisfaction: <a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a> </div> </div> </div> <div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3Byb2R1Y3RpdmUtaW8v""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Productive.io" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/Productive-io-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/Productive-io-logo2.png 186w" /></div> <a href="/p/productive-io/" title="Productive.io reviews" >What do users think about Productive.io</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">100%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2NoYW5nZXBvaW50Lw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Changepoint" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Changepoint-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Changepoint-logo2.png 186w" /></div> <a href="/p/changepoint/" title="Changepoint reviews" >What do users think about Changepoint</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">7.8</div> <div class="col col--50">N/A</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL29tbmlmb2N1cy8=""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Omnifocus" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/omnifocus-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/omnifocus-logo2.png 186w" /></div> <a href="/p/omnifocus/" title="Omnifocus reviews" >What do users think about Omnifocus</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.3</div> <div class="col col--50">95%</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3J1a292b2RpdGVsLw==""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Rukovoditel" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/Rukovoditel-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/Rukovoditel-logo2.png 186w" /></div> <a href="/p/rukovoditel/" title="Rukovoditel reviews" >What do users think about Rukovoditel</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">N/A</div> </div> </div><div class="products-table__row fo-button-data" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2FkdmFpeWEtcHJvamVjdC1zdGF0dXMtcmVwb3J0aW5nLXRvb2wv""> <div class="products-table__left"> <div class="mini-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Advaiya Project Status Reporting" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/Advaiya-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/Advaiya-logo2.png 186w" /></div> <a href="/p/advaiya-project-status-reporting-tool/" title="Advaiya Project Status Reporting reviews" >What do users think about Advaiya Project Status Reporting</a> </div> <div class="products-table__right products-table__right--bigger"> <div class="col col--50">8.0</div> <div class="col col--50">N/A</div> </div> </div> </div> <div class="review-page__header"> <span class="rev-icon rev-icon--comparisons"></span> <h3>ConnectWise Comparisons</h3> </div> <div class="products-table products-table--comparisons"> <div class="products-table__head">Product name:</div> <div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtdnMtYWR2YWl5YS1wcm9qZWN0LXN0YXR1cy1yZXBvcnRpbmctdG9vbA==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Advaiya Project Status Reporting" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/Advaiya-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/Advaiya-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-vs-advaiya-project-status-reporting-tool" title="Comparison of ConnectWise vs. Advaiya Project Status Reporting" class="set-width" >Who should you choose ConnectWise or Advaiya Project Status Reporting</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtdnMtY2FsY21lbnU=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="CALCMENU" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/CALCMENU-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/CALCMENU-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-vs-calcmenu" title="Comparison of ConnectWise vs. CALCMENU" class="set-width" >Who should you choose ConnectWise or CALCMENU</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtdnMtZXZlcmhvdXI=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Everhour" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/09/Everhour-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/09/Everhour-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-vs-everhour" title="Comparison of ConnectWise vs. Everhour" class="set-width" >Who should you choose ConnectWise or Everhour</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtdnMtcHJvZHVjdGVldg==""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Producteev" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2016/10/prol-93x48.jpg 93w, https://s.financesonline.com/uploads/2016/10/prol.jpg 120w" /></div> <a href="https://comparisons.financesonline.com/connectwise-vs-producteev" title="Comparison of ConnectWise vs. Producteev" class="set-width" >Who should you choose ConnectWise or Producteev</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtdnMtb2ZmaWNlLXRpbWVsaW5l""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Office Timeline" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/Office-Timeline-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/Office-Timeline-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-vs-office-timeline" title="Comparison of ConnectWise vs. Office Timeline" class="set-width" >Who should you choose ConnectWise or Office Timeline</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtdnMtZWNsaXBzZS1wcG0=""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Eclipse PPM" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/Eclipse-PPM-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/Eclipse-PPM-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-vs-eclipse-ppm" title="Comparison of ConnectWise vs. Eclipse PPM" class="set-width" >Who should you choose ConnectWise or Eclipse PPM</a> </div></div><div class="products-table__row"><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtdnMtYWN0aXZlY29sbGFi""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ActiveCollab" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/08/active-collab-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/08/active-collab-logo2.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-vs-activecollab" title="Comparison of ConnectWise vs. ActiveCollab" class="set-width" >Who should you choose ConnectWise or ActiveCollab</a> </div><div 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src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Project Bubble" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2014/11/pbl-93x48.png 93w, https://s.financesonline.com/uploads/2014/11/pbl.png 120w" /></div> <a href="https://comparisons.financesonline.com/connectwise-vs-project-bubble" title="Comparison of ConnectWise vs. Project Bubble" class="set-width" >Who should you choose ConnectWise or Project Bubble</a> </div><div class="col col--50 col--mb fo-button-data" data-dst="aHR0cHM6Ly9jb21wYXJpc29ucy5maW5hbmNlc29ubGluZS5jb20vY29ubmVjdHdpc2UtdnMta2FuYmFuaXpl""> <div class="mb-hide"><img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Businessmap" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/12/BusinessMap-Small-Thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2023/12/BusinessMap-Small-Thumbnail.png 186w" /></div> <a href="https://comparisons.financesonline.com/connectwise-vs-kanbanize" title="Comparison of ConnectWise vs. Businessmap" class="set-width" >Who should you choose ConnectWise or Businessmap</a> </div></div> </div> <div id="user-rev" class="review-page__header mb-hide"> <span class="rev-icon rev-icon--user-reviews"></span> <h3>ConnectWise user reviews</h3> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Devil in Details. Connectwise is NOT Manna from Heaven as they Convey.</p> <a href="/p/connectwise/devil-in-details-connectwise-is-not-manna-from-heaven-as-they-convey-115129/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://media.licdn.com/dms/image/C4D03AQEfnKUiJHhj9w/profile-displayphoto-shrink_100_100/0?e=1539820800&v=beta&t=xYLsI14ZF8b_LgxrkKUz-M5XBCaurHiQCadNc6ZFXi4" alt="Daren Dillinger" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Daren Dillinger</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">2/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">2/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 19.07.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 1-10 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Computer & Network Security</span> </div> <div class="arrow"></div> </div> </div> <div class="user-reviews__review mb-hide"> <div class="user-reviews__review-txt border-top"> <p class="quote quote--small">Slow Technical Support</p> <a href="/p/connectwise/slow-technical-support-86759/" title="Read review">Read full review ></a> </div> <div class="user-reviews__review-header"> <div class="user-left"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg" alt="Anonymous Reviewer" class="lazyload" onerror="this.classList.add('placeholder')" /> <div class="user-info"> <p>Anonymous Reviewer</p> <p class="verified"><span class="icon icon--verified"></span>Verified user</p> </div> </div> <div class="user-right"> <div class="stars stars--blue"> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Overall impression</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2"></span><span data-star="3"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">1/5</span> <div class="clearfix"></div> <p>Customer Support</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Value for Money</p> </div> <div class="stars__item"> <span data-star="1" class="full"></span><span data-star="2" class="full"></span><span data-star="3" class="full"></span><span data-star="4"></span><span data-star="5"></span> <span class="score">3/5</span> <div class="clearfix"></div> <p>Ease of Use</p> </div> </div> </div> <div class="clearfix"></div> <div class="user-bottom"> <span><span class="icon icon--published"></span><strong>Published on:</strong> 28.04.2021</span> <span><span class="icon icon--comp-size"></span><strong>Company Size:</strong> 11-50 Employees</span> <span><span class="icon icon--industry"></span><strong>Industry:</strong> Information Technology and Services</span> </div> <div class="arrow"></div> </div> </div> </div> </div> </div> </div> <div class="review-page__meta"> <div class="review-page__author"> <div class="review-page__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/07/nestor_gilbert.png?width=100&token=6ScUWugJRbB_avxvtDy53A" alt="Nestor Gilbert" class="lazyload" onerror="this.onerror=null; this.src='https://reviews.financesonline.com/media/themes/fot/dist/img/svg/user-avatar.svg'" width="100" height="100" > </div> <div class="review-page__author__desc smaller"> <h4>By <a href="https://financesonline.com/author/nestor/" title="Nestor Gilbert">Nestor Gilbert</a></h4> <p>Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.</p> </div> <div class="clearfix"></div> </div> <div> Page last modified <time datetime="2024-12-27T07:54:51+00:00" title="2024-12-27 07:54:51">2024-12-27</time> </div> </div> </div> <div class="fot-sidebar col col--25 col--sm"> <div id="sidebar-top3" class="fot-sidebar__top3"> <div class="fot-sidebar__top3__close"> <span></span> <span></span> </div> <p> Top Project Management Software of 2025 <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </p> <div class="fot-sidebar__rank"> <a href="/p/monday/" title="monday" class="rank-item"> <span class="rank-item__pos">1.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="monday.com" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2018/01/monday-1-220x90.png 220w, https://s.financesonline.com/uploads/2018/01/monday-1-300x123.png 300w, https://s.financesonline.com/uploads/2018/01/monday-1-93x38.png 93w, https://s.financesonline.com/uploads/2018/01/monday-1-355x145.png 355w, https://s.financesonline.com/uploads/2018/01/monday-1.png 450w" /> </div> </a> <a href="/p/wrike/" title="wrike" class="rank-item"> <span class="rank-item__pos">2.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Wrike" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2020/06/vp12e25e1e187a145330a6ee3e33f0d366-220x90.png 220w, https://s.financesonline.com/uploads/2020/06/vp12e25e1e187a145330a6ee3e33f0d366-300x123.png 300w, https://s.financesonline.com/uploads/2020/06/vp12e25e1e187a145330a6ee3e33f0d366-93x38.png 93w, https://s.financesonline.com/uploads/2020/06/vp12e25e1e187a145330a6ee3e33f0d366-354x145.png 354w, https://s.financesonline.com/uploads/2020/06/vp12e25e1e187a145330a6ee3e33f0d366.png 440w" /> </div> </a> <a href="/p/smartsheet/" title="smartsheet" class="rank-item"> <span class="rank-item__pos">3.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Smartsheet" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/08/Smartsheet-logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/08/Smartsheet-logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/08/Smartsheet-logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/08/Smartsheet-logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/08/Smartsheet-logo1.png 440w" /> </div> </a> </div> <div class="fot-sidebar__best-btn"> <a href="https://comparisons.financesonline.com/monday-vs-wrike-vs-smartsheet" title="Compare best tools" class="btn btn--blue-hover">COMPARE BEST TOOLS</a> </div> </div> <div id="useful-vote" class="review-page__rate"> <div class="review-page__rate-head">Did you find this review useful?</div> <div class="rate"> <span class="rate__item" data-vote="up"> <span class="icon icon--user-sat"></span> Yes </span> <span class="rate__item" data-vote="down"> <span class="icon icon--user-sat reverse"></span> No </span> </div> </div> <div id="useful-thanks" class="review-page__thank"> <p>Thank you for your feedback</p> </div> <div id="useful-no" class="review-page__better"> <p>How can we make this page better?</p> <form id="better-page" data-ajax="https://reviews.financesonline.com/wp-admin/admin-ajax.php"> <textarea placeholder="Please provide brief summary"></textarea> <button class="btn">SHARE YOUR COMMENT</button> </form> </div> <div class="review-page__unsure"> <div class="review-page__unsure-head">Unsure about this software?</div> <a href="https://financesonline.com/c/project-management-software/" title="Find alternatives" class="btn">FIND ALTERNATIVES</a> </div> </div> <div class="clearfix"></div> </div> </div> <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div>  <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <p> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png 1x,https://reviews.financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://reviews.financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </p> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="https://financesonline.com/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <div id="ad-banner" class="side-banner" data-taxonomy="category_apps" data-term="104"> <div id="close-banner" class="side-banner__close"><span></span><span></span></div> </div> <script type="application/ld+json">{ "@context": "http://schema.org", "@type": "Review", "itemReviewed": { "@type": "SoftwareApplication", "url": "https://reviews.financesonline.com/p/connectwise/", "name": "ConnectWise", "image": "https://financesonline.com/uploads/2018/11/vp02f5b9311e2312036bc52b1de2b8106b.png", "featureList": "Help Desk Management,\nTicketing System,\nProject Management,\nDashboards and Reporting,\nTime sheets,\nCRM,\nService Support Management,\nBilling,\nProcurement,\nEmail Management,\nDispatch Portal,\nITIL processes automation,\nBusiness intelligence,\nAutomate anything,\nDeveloper Network,\nService boards,\nPipeline Reporting,\nMobile app,\nOpen API,\n300+ Integrations.", "operatingSystem": "Windows, Android, iPhone/iPad, Mac", "screenshot": "https://financesonline.com/uploads/2018/11/vp075e973e9ca82de44fd2841001525b13.jpeg" }, "description": "ConnectWise is a business process automation platform that allows your business to sell, service and support technology more efficiently and in a more streamlined way. The business management tool allows your business to centralize all information, automate business process, real-time visibility in operations, and provide better customer support.\nConnectWise has a CRM, ticketing system, help desk, and tools for project management, billing, and procurement. The business tool also has reporting and dashboards and uses over 300 third-party integrations.\nConnectWise gives businesses a complete business management and process automation platform for technology companies including IT service companies, professional services, software developers, security, and telecom. The workflow rules that are defined in ConnectWise cover various areas of the business, ranging from conducting targeted marketing campaigns to monitoring service delivery using service level agreements.\nThe app can also be used for ticket management, help desk management, project management, customer relationship management, time tracking, asset tracking, billing and invoicing, technician dispatching, procurement, inventory management, among others.\n", "reviewRating": { "@type": "Rating", "worstRating": 1, "bestRating": 10, "ratingValue": "8.2", "applicationCategory": "Project Management Software" }, "headline": "ConnectWise review", "awards": "Expert's Choice Award for 2019, Great User Experience Award for 2019, Supreme Software Award for 2019", "dateModified": "2024-12-27T07:54:51+00:00", "publisher": { "@type": "Organization", "name": "FinancesOnline.com", "logo": "https://financesonline.com/static/financesonline.com-logo-blue.png" }, "author": { "@type": "Person", "name": "Nestor Gilbert", "url": "https://financesonline.com/author/nestor/" } }</script>  <div id="fot-social" class="fot-social" data-id="12674" data-type="post" data-url="https://reviews.financesonline.com/p/connectwise/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network smaller"> <span class="icon icon--network"></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/connectwise/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/connectwise/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/connectwise/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div> <script> (function(){ // exit popup // noinspection JSAnnotator const url_hash = window.location.hash.split('='), vars = {"product_id":12674,"main_term_slug":"project-management-software","ajax_url":"https:\/\/reviews.financesonline.com\/wp-admin\/admin-ajax.php"}; let url_hash_index = 0; url_hash.forEach(function (value, index) { if (value.replace('#', '') === 'category') { url_hash_index = index + 1; } }); const is_selected_term = url_hash_index > 0 && url_hash[url_hash_index] !== undefined && vars.main_term_slug !== url_hash[url_hash_index] ? 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ConnectWise Reviews: Pricing & Software Features 2024 - Financesonline.com