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href="http://www.cic.gc.ca/english/contacts/index.asp" title="Contact IRCC">Contact IRCC</a> </li> <li> <a href="/ClientContact/en/Home/Index" title="Client contact">Client contact</a> </li> <li> Application </li> </ol> </div> </nav> </header> <main class="container" property="mainContentOfPage" resource="#wb-main" typeof="WebPageElement"> <div id="wb-cont" property="name"> <div class="row"> <div class="col-md-10"><h1>Ask about or update your application</h1></div> </div> <div class="row"> <div class="col-md-1"> <span class="applicationWhatToDO"> <i class="far fa-file"></i> </span> </div> <div class="col-md-10"><h2>What would you like to do?</h2></div> </div> <p> </p> <div class="row"> <div class="col-md-3 homeContainer"> <span class="applicationSelectContainer"> <i class="fas fa-clipboard-list"></i> </span> <p id="info_1" class="text-center small applicationTextContainer">Check your application status</p> <button type="button" class="btn btn-primary btn-block displayDlgC" lov-attribute-id="69" aria-describedby="info_1">See details</button> </div> <div class="col-md-1"> </div> <div class="col-md-3 homeContainer"> <span class="applicationSelectContainer"> <i class="fas fa-address-book"></i> </span> <p id="info_2" class="text-center small applicationTextContainer">Change or update your contact information</p> <button type="button" class="btn btn-primary btn-block displayDlgC" lov-attribute-id="70" aria-describedby="info_2">See details</button> </div> <div class="col-md-1"> </div> <div class="col-md-3 homeContainer"> <span class="applicationSelectContainer"> <i class="fas fa-user-plus"></i> </span> <p id="info_3" class="text-center small applicationTextContainer">Add, change or cancel a representative</p> <button type="button" class="btn btn-primary btn-block displayDlgC" lov-attribute-id="71" aria-describedby="info_3">See details</button> </div> </div> <p> </p> <div class="row"> <div class="col-md-3 homeContainer"> <span class="applicationSelectContainer"> <i class="fas fa-paperclip"></i> </span> <p id="info_4" class="text-center small applicationTextContainer">Add a document to your application</p> <a class="btn btn-primary btn-block" href="Application/Form/72" role="button" aria-describedby="info_4">Continue to form</a> </div> <div class="col-md-1"> </div> <div class="col-md-3 homeContainer"> <span class="applicationSelectContainer"> <i class="far fa-clock"></i> </span> <p id="info_5" class="text-center small applicationTextContainer">Ask for urgent processing for your permanent resident card</p> <button type="button" class="btn btn-primary btn-block displayDlgC" lov-attribute-id="73" aria-describedby="info_5">See details</button> </div> <div class="col-md-1"> </div> <div class="col-md-3 homeContainer"> <span class="applicationSelectContainer"> <i class="fas fa-folder-minus"></i> </span> <p id="info_6" class="text-center small applicationTextContainer">Withdraw or cancel your application</p> <button type="button" class="btn btn-primary btn-block displayDlgC" lov-attribute-id="74" aria-describedby="info_6">See details</button> </div> </div> <p> </p> <div class="row"> <div class="col-md-3 homeContainer"> <span class="applicationSelectContainer"> <i class="far fa-calendar-alt"></i> </span> <p id="info_7" class="text-center small applicationTextContainer">Schedule or change the date or time of your appointment, interview or test</p> <a class="btn btn-primary btn-block" href="Application/Form/75" role="button" aria-describedby="info_7">Continue to form</a> </div> <div class="col-md-1"> </div> <div class="col-md-3 homeContainer"> <span class="applicationSelectContainer"> <i class="fas fa-list-ul"></i> </span> <p id="info_8" class="text-center small applicationTextContainer">Other</p> <button type="button" class="btn btn-primary btn-block displayDlgC" lov-attribute-id="76" aria-describedby="info_8">See details</button> </div> <div class="col-md-1"> </div> </div> <p> </p> <section id="dlgOption69" role="dialog" class="mfp-hide modal-dialog modal-content overlay-def"> <header class="modal-header"> <h1 class="modal-title" role="heading" aria-level="1">Check your application status</h1> </header> <div class="modal-body"> <div class="row"> <span class="col-md-1 applicationSelectContainer"> <i class="fas fa-clipboard-list"></i> </span> <p class="col-md-11">Before you reach out to us, <a href="http://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=029&top=3" target="_blank">check your application status online</a>. This is the fastest way to find outwhat stage your application is at.</p> </div> </div> <div class="modal-footer"> <button type="button" class="btn btn-primary popup-modal-dismiss displayDlgAction" lov-attribute-url="Application/Form/69"><span class="glyphicon glyphicon-ok"></span> Continue to form</button> <button type="button" class="mfp-close" aria-label="Close overlay (escape key)">脳</button> </div> </section> <section id="dlgOption70" role="dialog" class="mfp-hide modal-dialog modal-content overlay-def"> <header class="modal-header"> <h1 class="modal-title" role="heading" aria-level="1">Change or update your contact information</h1> </header> <div class="modal-body"> <div class="row"> <span class="col-md-1 applicationSelectContainer"> <i class="fas fa-address-book"></i> </span> <div class="col-md-11"> <p>If you have an application in process, you must tell us if you change your address.</p> <p>There are different ways of changing your address, depending on your type of application:</p> <ul> <li>if you鈥檙e waiting on your <a href="https://services3.cic.gc.ca/ecas/introduction.do?app=coanotify" target="_blank">initial permanent resident card</a></li> <li>for <a href="https://www.canada.ca/en/immigration-refugees-citizenship/services/application/change-address.html" target="_blank">all other applications</a></li> </ul> <p>You can likely update your address online, if you鈥檙e in Canada. If you鈥檙e outside of Canada, you鈥檒l most likely need to get in touch with the <a href="https://www.canada.ca/en/immigration-refugees-citizenship/corporate/contact-ircc/offices/international-visa-offices.html" target="_blank">visa office that serves your region</a>.</p> </div> </div> </div> <div class="modal-footer"> <button type="button" class="btn btn-primary popup-modal-dismiss displayDlgAction" lov-attribute-url="Application/Form/70"><span class="glyphicon glyphicon-ok"></span> Continue to form</button> <button type="button" class="mfp-close" aria-label="Close overlay (escape key)">脳</button> </div> </section> <section id="dlgOption71" role="dialog" class="mfp-hide modal-dialog modal-content overlay-def"> <header class="modal-header"> <h1 class="modal-title" role="heading" aria-level="1">Add, change or cancel a representative</h1> </header> <div class="modal-body"> <div class="row"> <span class="col-md-1 applicationSelectContainer"> <i class="fas fa-user-plus"></i> </span> <p class="col-md-11">A representative can be a citizenship or immigration consultant, lawyer, friend or family member, or someone else you know. You don鈥檛 need to have a representative to submit or update an application. <a href="https://www.canada.ca/en/immigration-refugees-citizenship/services/immigration-citizenship-representative/change-cancel.html" target="_blank">Make sure you know the steps to add, change or remove a representative</a>.</p> </div> </div> <div class="modal-footer"> <button type="button" class="btn btn-primary popup-modal-dismiss displayDlgAction" lov-attribute-url="Application/Form/71"><span class="glyphicon glyphicon-ok"></span> Continue to form</button> <button type="button" class="mfp-close" aria-label="Close overlay (escape key)">脳</button> </div> </section> <section id="dlgOption73" role="dialog" class="mfp-hide modal-dialog modal-content overlay-def"> <header class="modal-header"> <h1 class="modal-title" role="heading" aria-level="1">Ask for urgent processing for your permanent resident card</h1> </header> <div class="modal-body"> <div class="row"> <span class="col-md-1 applicationSelectContainer"> <i class="far fa-clock"></i> </span> <div class="col-md-11"> <p>We only process permanent resident cards on an urgent basis for specific situations. To qualify, you must be travelling within the next 3 months because of:</p> <ul> <li>a job opportunity</li> <li>serious illness (your own or that of a family member)</li> <li>a death in the family</li> <li>work related to your current job</li> </ul> <p>Before you reach out to us, make sure you鈥檙e eligible for urgent processing and <a href="https://www.canada.ca/en/immigration-refugees-citizenship/services/new-immigrants/pr-card/apply-renew-replace/urgent.html" target="_blank">find out what you should do</a>.</p> </div> </div> </div> <div class="modal-footer"> <button type="button" class="btn btn-primary popup-modal-dismiss displayDlgAction" lov-attribute-url="Application/Form/73"><span class="glyphicon glyphicon-ok"></span> Continue to form</button> <button type="button" class="mfp-close" aria-label="Close overlay (escape key)">脳</button> </div> </section> <section id="dlgOption74" role="dialog" class="mfp-hide modal-dialog modal-content overlay-def"> <header class="modal-header"> <h1 class="modal-title" role="heading" aria-level="1">Withdraw or cancel your application</h1> </header> <div class="modal-body"> <div class="row"> <span class="col-md-1 applicationSelectContainer"> <i class="fas fa-folder-minus"></i> </span> <p class="col-md-11">You can ask to withdraw or cancel your application at any point. If we鈥檝e already started processing your application, you may not get back all of the fees you paid. <a href="http://www.cic.gc.ca/English/helpcentre/answer.asp?qnum=613" target="_blank">Find out which fees we may refund if you withdraw your application</a>.</p> </div> </div> <div class="modal-footer"> <button type="button" class="btn btn-primary popup-modal-dismiss displayDlgAction" lov-attribute-url="Application/Form/74"><span class="glyphicon glyphicon-ok"></span> Continue to form</button> <button type="button" class="mfp-close" aria-label="Close overlay (escape key)">脳</button> </div> </section> <section id="dlgOption76" role="dialog" class="mfp-hide modal-dialog modal-content overlay-def"> <header class="modal-header"> <h1 class="modal-title" role="heading" aria-level="1">Other</h1> </header> <div class="modal-body"> <div class="row"> <span class="col-md-1 applicationSelectContainer"> <i class="fas fa-list-ul"></i> </span> <p class="col-md-11">Our Help Centre answers many frequently asked questions about how to apply and what to do once you鈥檝e submitted an application. Before you reach out to us, <a href="http://www.cic.gc.ca/english/helpcentre/index-featured-can.asp" target="_blank">visit the Help Centre</a> to see if we鈥檝e already answered your question.</p> </div> </div> <div class="modal-footer"> <button type="button" class="btn btn-primary popup-modal-dismiss displayDlgAction" lov-attribute-url="Application/Form/76"><span class="glyphicon glyphicon-ok"></span> Continue to form</button> <button type="button" class="mfp-close" aria-label="Close overlay (escape key)">脳</button> </div> </section> </div> <footer class="pagedetails"> <h2 class="wb-inv">Page details</h2> <div class="row"> <div class="col-sm-8 col-md-9 col-lg-9"> <!--Report a problem--> <div class="row row-no-gutters"> <div class="col-sm-9 col-md-6 col-lg-5"> <details class="brdr-0"> <summary class="btn btn-default text-center">Report a problem on this page</summary> <div class="well row"> <div class="gc-rprt-prblm"> <div class="gc-rprt-prblm-frm gc-rprt-prblm-tggl"> <form action="#" method="GET" id="gc-rprt-prblm-form"> <input type="hidden" name="externalReferer" value=""> <input type="hidden" name="pageTitle"> <input type="hidden" name="submissionPage" value="https://secure.cic.gc.ca/ClientContact/en/Application/IndexEng.cshtml"> <input type="hidden" name="lang" value="en"> <input type="hidden" name="pageOwner" value="gc:institutions/department-of-citizenship-and-immigration"> <input name="subject" type="hidden" value="Report a problem or mistake on this page"> <fieldset> <legend> <span class="field-name">Please select all that apply:</span> </legend> <div class="checkbox"> <label for="problem1"> <input name="problem1" id="problem1" type="checkbox" value="Yes" >A link, button or video is not working </label> <input name="problem1" type="hidden" value=""> </div> <div class="checkbox"> <label for="problem2"> <input name="problem2" id="problem2" type="checkbox" value="Yes" >It has a spelling mistake </label> <input name="problem2" type="hidden" value=""> </div> <div class="checkbox"> <label for="problem3"> <input name="problem3" id="problem3" type="checkbox" value="Yes" >Information is missing </label> <input name="problem3" type="hidden" value=""> </div> <div class="checkbox"> <label for="problem4"> <input name="problem4" id="problem4" type="checkbox" value="Yes" >Information is outdated or wrong </label> <input name="problem4" type="hidden" value=""> </div> <div class="checkbox"> <label for="problem5"> <input name="problem5" id="problem5" type="checkbox" value="Yes" >Login error when trying to access an account </label> <input name="problem5" type="hidden" value=""> </div> <div class="checkbox"> <label for="problem11"> <input name="problem11" id="problem11" type="checkbox" value="Yes" >I can't find what I'm looking for </label> <input name="problem11" type="hidden" value=""> </div> <div class="checkbox"> <label for="problem12"> <input name="problem12" id="problem12" type="checkbox" value="Yes" >Other issue not in this list </label> <input name="problem12" type="hidden" value=""> </div> </fieldset> <button type="submit" data-wb5-click="postback@#gc-rprt-prblm-form@" class="btn btn-primary" data-toggle='{"stateOff": "hide", "stateOn": "show", "selector": ".gc-rprt-prblm-tggl"}'>Submit</button> </form> </div> <div class="gc-rprt-prblm-thnk gc-rprt-prblm-tggl hide"> <h3>Thank you for your help!</h3> <p>You will not receive a reply. 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