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window.ASYNC_DATA_CONTROLLER_CACHE = {"job-R0037813":{"data":{"body":{"lastUpdateDateTime":"2024-11-14T14:05:18.197-08:00","employment_type":"Regular","role":"Operations And Platform Integrity","offices":[{"name":"Los Angeles","location":"Los Angeles, California"}],"primary_location":"Los Angeles","timeType":"Full time","absolute_url":"https://wd1.myworkdaysite.com/recruiting/snapchat/snap/job/Los-Angeles-California/Community---Identity-Operations-Specialist_R0037813","External_Posting":"1","title":"Community & Identity Operations Specialist","jobDescription":"<p style=\"text-align:left\"><a href=\"https://www.snap.com/en-US/\" target=\"_blank\"><u>Snap Inc</u></a><span> is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are </span><a href=\"https://www.snapchat.com/\" target=\"_blank\"><u>Snapchat</u></a><span>, a visual messaging app that enhances your relationships with friends, family, and the world; </span><a href=\"https://ar.snap.com/lens-studio\" target=\"_blank\"><u>Lens Studio</u></a><span>, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, </span><a href=\"https://www.spectacles.com/\" target=\"_blank\"><u>Spectacles</u></a><span>.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p><span>We’re looking for an Identity Operations Specialist to join Team Snapchat! Working closely with the Customer Operations team, you will help keep Snapchatters secure and offer solutions to questions about the Snapchat app. You’ll work with the Identity Operations team to provide high-quality support to Snapchatters around the world.</span></p><p></p><p>What you&#39;ll do:</p><ul><li><p><span>Respond to Snapchatter inquiries to provide education or to resolve account issues. </span></p></li><li><p><span>Identify, escalate, and help drive solutions for new issues, trends, and potential bugs</span></p></li><li><p><span>Become familiar with our customer service tools and make suggestions for workflow efficiency and growth</span></p></li><li><p><span>Work closely with Quality Assurance, Product, and Engineering teams, providing them with timely metrics and analysis, investigating potential account access issues, and following up with Snapchatters as needed</span></p></li></ul><p></p><p>Knowledge, Skills &amp; Abilities:</p><ul><li><p><span>Passionate about providing high quality customer support</span></p></li><li><p><span>Ability to focus in a dynamic work environment and thrive while responding to unexpected and highly sensitive challenges</span></p></li><li><p><span>Great judgment and ability to problem-solve both with peers and independently</span></p></li><li><p><span>Excellent verbal and written communication proficiency with high attention to detail</span></p></li></ul><p></p><p>Minimum Qualifications:</p><ul><li><p><span>1&#43; years of experience in a support focused role</span></p></li><li><p><span>Experience working with Looker, Salesforce, Zendesk, JIRA, Confluence or other ticket management systems </span></p></li></ul><p></p><p>Preferred Qualifications:</p><ul><li><p><span>Fluent in English</span></p></li><li><p><span>Advanced Excel, Looker, or other analytics software.</span></p></li></ul><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>If you have a disability or special need that requires accommodation, please don’t be shy and provide us some </span><a href=\"https://docs.google.com/forms/d/e/1FAIpQLScV7t31iR3yYR9ztGDHJpbvL63svWpb6s0afkBkLEjGnDx4Kg/viewform\" target=\"_blank\"><u>information</u></a>.</p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>&#34;Default Together&#34; Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4&#43; days per week. </span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span><a href=\"http://careers.snap.com/benefits\" target=\"_blank\">Our Benefits</a>: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p><u>Compensation</u></p><p><span>In the United States, work locations are assigned a pay zone which determines the salary range for the position. 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data-emotion="marketing-web-emotion bt4sib"></style><style data-emotion="marketing-web-emotion 1xp8zcl">.sdsm,.sdsm-default,.sdsm-tertiary,.sdsm-quaternary{--logo-stroke-color:#000;--logo-fill-color:#FFF;}.sdsm-secondary{--logo-stroke-color:#FFF;--logo-fill-color:#000;}</style><style data-emotion="marketing-web-emotion 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data-emotion="marketing-web-emotion 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data-emotion="marketing-web-emotion 10qz76e">.sdsm,.sdsm-default,.sdsm-secondary,.sdsm-tertiary,.sdsm-quaternary{--break-total-desktop-height:96px;--break-half-desktop-height:48px;--break-total-mobile-height:32px;--break-half-mobile-height:16px;}</style><style data-emotion="marketing-web-emotion 19v8ft8">.sdsm,.sdsm-default,.sdsm-secondary,.sdsm-tertiary,.sdsm-quaternary{--block-title-color:var(--foreground-color);--block-subtitle-color:var(--foreground-color);--block-eyebrow-color:var(--foreground-color);--block-title-desktop-font-size:var(--h2-desktop-font-size);--block-title-desktop-font-stretch:var(--h2-desktop-font-stretch);--block-title-desktop-font-line-height:var(--h2-desktop-font-line-height);--block-title-mobile-font-size:var(--h2-mobile-font-size);--block-title-mobile-font-line-height:var(--h2-mobile-font-line-height);--block-header-desktop-padding:var(--spacing-m) 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css-9vmy1a"><div data-test-id="sdsm-hero-text" class="css-1xd5z0e"><div class="css-1p13opw">Operations</div><div class="css-sh0xsq"><h1 class="css-x6iuje">Community &amp; Identity Operations Specialist</h1></div></div></div></section><article class="sdsm-block sdsm-tertiary css-1rfsqf4"><div data-testid="sdsm-block-boundary" class="sdsm-block-boundary css-1kazlc"><section data-test-id="sdsm-block-children" data-max-columns="1" class="css-l6mpse"><section data-test-id="sdsm-content" class="sdsm-content css-ygoydk"><div data-test-id="sdsm-content-header-and-body" class="css-1bwj8xn"><div data-test-id="sdsm-content-body"><div class="css-rre4k5" data-test-id="sdsm-content-body-content" data-animation-id="content-body"><article class="css-wz215"><section class="css-1f7mpw2"><div class="css-105hoy7"><svg width="16" height="16" viewBox="0 0 16 16" fill="#3A3E41" xmlns="http://www.w3.org/2000/svg" class="sds-icon sds-icon-globe"><path fill-rule="evenodd" clip-rule="evenodd" d="M9.87575 12.0853C10.3235 11.4763 10.6663 10.8635 10.9137 10.25H11.8918C11.426 11.051 10.7218 11.6945 9.87575 12.0853ZM4.109 10.25H5.102C5.3525 10.865 5.69525 11.48 6.14375 12.095C5.28875 11.705 4.57775 11.0577 4.109 10.25ZM6.104 3.9245C5.6585 4.529 5.315 5.13725 5.07125 5.75H4.109C4.57025 4.955 5.267 4.316 6.104 3.9245ZM8.375 9.5V6.5H10.3827C10.538 7.0025 10.625 7.5035 10.625 8C10.625 8.4965 10.538 8.9975 10.3827 9.5H8.375ZM8.375 12.4805V10.25H10.0955C9.7595 10.982 9.266 11.7185 8.6075 12.4535C8.531 12.4648 8.45375 12.4745 8.375 12.4805ZM7.625 10.25V12.4805C7.54925 12.4753 7.47575 12.4655 7.4015 12.455C6.749 11.717 6.25625 10.9805 5.9195 10.25H7.625ZM7.625 3.51875V5.75H5.8895C6.224 5.015 6.71975 4.27925 7.38275 3.54725C7.463 3.53675 7.544 3.5255 7.625 3.51875ZM8.375 3.51875C8.45375 3.5255 8.531 3.53525 8.60825 3.54575C9.266 4.2815 9.76025 5.01725 10.0955 5.75H8.375V3.51875ZM5.375 7.96175C5.37425 7.47575 5.4575 6.98825 5.60525 6.5H7.625V9.5H5.62925C5.46725 8.98325 5.37575 8.47025 5.375 7.96175ZM3.5 8C3.5 7.4735 3.59525 6.97025 3.7625 6.5H4.82075C4.6925 6.98675 4.62425 7.475 4.625 7.96325C4.62575 8.474 4.70375 8.98625 4.84475 9.5H3.7625C3.59525 9.02975 3.5 8.5265 3.5 8ZM12.5 8C12.5 8.5265 12.4047 9.02975 12.2375 9.5H11.1672C11.3015 8.99975 11.375 8.4995 11.375 8C11.375 7.5005 11.3015 7.00025 11.1672 6.5H12.2375C12.4047 6.97025 12.5 7.4735 12.5 8ZM11.8918 5.75H10.9137C10.6663 5.13575 10.3235 4.52375 9.87575 3.914C10.7218 4.30475 11.426 4.94825 11.8918 5.75ZM8 2C4.6865 2 2 4.6865 2 8C2 11.3135 4.6865 14 8 14C11.3135 14 14 11.3135 14 8C14 4.6865 11.3135 2 8 2Z"></path></svg></div><div class="css-is8b0c"><p class="css-qqh3ld">Los Angeles</p></div></section><section class="css-1f7mpw2"><div class="css-105hoy7"><svg width="16" height="16" viewBox="0 0 16 16" fill="#3A3E41" xmlns="http://www.w3.org/2000/svg" class="sds-icon sds-icon-clock"><path fill-rule="evenodd" clip-rule="evenodd" d="M7.40332 4.69333H8.56999V7.81341L10.1991 9.74377L9.30753 10.4962L7.40332 8.23992V4.69333Z"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M8 3.33333C5.42267 3.33333 3.33333 5.42267 3.33333 8C3.33333 10.5773 5.42267 12.6667 8 12.6667C10.5773 12.6667 12.6667 10.5773 12.6667 8C12.6667 5.42267 10.5773 3.33333 8 3.33333ZM2 8C2 4.68629 4.68629 2 8 2C11.3137 2 14 4.68629 14 8C14 11.3137 11.3137 14 8 14C4.68629 14 2 11.3137 2 8Z"></path></svg></div><p class="css-qqh3ld">Full time</p></section><section class="css-1f7mpw2"><div class="css-105hoy7"><svg width="16" height="16" viewBox="0 0 16 16" fill="#3A3E41" xmlns="http://www.w3.org/2000/svg" class="sds-icon sds-icon-calendar"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.33335 1.49335C5.70154 1.49335 6.00002 1.79182 6.00002 2.16001V2.82001H10V2.16001C10 1.79182 10.2985 1.49335 10.6667 1.49335C11.0349 1.49335 11.3334 1.79182 11.3334 2.16001V2.82001H12.6667C13.0349 2.82001 13.3334 3.11849 13.3334 3.48668V13.3333C13.3334 13.7015 13.0349 14 12.6667 14H3.33335C2.96516 14 2.66669 13.7015 2.66669 13.3333V3.48668C2.66669 3.11849 2.96516 2.82001 3.33335 2.82001H4.66669V2.16001C4.66669 1.79182 4.96516 1.49335 5.33335 1.49335ZM4.00002 5.33335V12.6667H12V5.33335H4.00002Z"></path></svg></div><p class="css-qqh3ld"><span>Posted 10 days ago</span></p></section><section class="css-1f7mpw2"><div class="css-105hoy7"><svg width="16" height="16" viewBox="0 0 16 16" fill="#3A3E41" xmlns="http://www.w3.org/2000/svg" class="sds-icon sds-icon-document"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.33331 2.66667C3.33331 2.29848 3.63179 2 3.99998 2H9.09998C9.28647 2 9.46444 2.07812 9.59068 2.21539L12.4907 5.36872C12.6038 5.49176 12.6666 5.65283 12.6666 5.82V13.3333C12.6666 13.7015 12.3682 14 12 14H3.99998C3.63179 14 3.33331 13.7015 3.33331 13.3333V2.66667ZM4.66665 3.33333V12.6667H11.3333V6.07995L8.80736 3.33333H4.66665Z"></path><path fill-rule="evenodd" clip-rule="evenodd" d="M7.82001 6.18001V2.40668H9.15334V5.51334H12.26V6.84668H8.48667C8.11848 6.84668 7.82001 6.5482 7.82001 6.18001Z"></path></svg></div><p class="css-qqh3ld">R0037813</p></section></article></div><div data-test-id="sdsm-content-cta" class="css-1gqiud3"><div class="css-zmg70w" data-animation-id="content-cta"><a class="sdsm-button button-regular button-primary css-vixboa" href="https://wd1.myworkdaysite.com/recruiting/snapchat/snap/job/Los-Angeles-California/Community---Identity-Operations-Specialist_R0037813/apply" rel="noopener" target="_blank"><span class="css-6mls40">Apply Now</span></a></div></div></div></div></section><section data-test-id="sdsm-content" class="sdsm-content css-ygoydk"><div data-test-id="sdsm-content-header-and-body" class="css-1bwj8xn"><div data-test-id="sdsm-content-body"><div class="css-rre4k5" data-test-id="sdsm-content-body-content" data-animation-id="content-body"><p class="css-1go7wjq sdsm-p"><a href="https://www.snap.com/en-US/?lang=en-US" target="_blank" class="sdsm-hyperlink css-1ekngtg" rel="noopener"><u>Snap Inc</u></a><span> is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are </span><a href="https://www.snapchat.com/?lang=en-US" target="_blank" class="sdsm-hyperlink css-1ekngtg" rel="noopener"><u>Snapchat</u></a><span>, a visual messaging app that enhances your relationships with friends, family, and the world; </span><a href="https://ar.snap.com/lens-studio?lang=en-US" target="_blank" class="sdsm-hyperlink css-1ekngtg" rel="noopener"><u>Lens Studio</u></a><span>, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, </span><a href="https://www.spectacles.com/?lang=en-US" target="_blank" class="sdsm-hyperlink css-1ekngtg" rel="noopener"><u>Spectacles</u></a><span>.</span></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"><span>We’re looking for an Identity Operations Specialist to join Team Snapchat! Working closely with the Customer Operations team, you will help keep Snapchatters secure and offer solutions to questions about the Snapchat app. You’ll work with the Identity Operations team to provide high-quality support to Snapchatters around the world.</span></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p">What you&#x27;ll do:</p><ul class="css-1j4b859 sdsm-ul"><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>Respond to Snapchatter inquiries to provide education or to resolve account issues. </span></p></div></li><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>Identify, escalate, and help drive solutions for new issues, trends, and potential bugs</span></p></div></li><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>Become familiar with our customer service tools and make suggestions for workflow efficiency and growth</span></p></div></li><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>Work closely with Quality Assurance, Product, and Engineering teams, providing them with timely metrics and analysis, investigating potential account access issues, and following up with Snapchatters as needed</span></p></div></li></ul><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p">Knowledge, Skills &amp; Abilities:</p><ul class="css-1j4b859 sdsm-ul"><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>Passionate about providing high quality customer support</span></p></div></li><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>Ability to focus in a dynamic work environment and thrive while responding to unexpected and highly sensitive challenges</span></p></div></li><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>Great judgment and ability to problem-solve both with peers and independently</span></p></div></li><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>Excellent verbal and written communication proficiency with high attention to detail</span></p></div></li></ul><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p">Minimum Qualifications:</p><ul class="css-1j4b859 sdsm-ul"><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>1+ years of experience in a support focused role</span></p></div></li><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>Experience working with Looker, Salesforce, Zendesk, JIRA, Confluence or other ticket management systems </span></p></div></li></ul><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p">Preferred Qualifications:</p><ul class="css-1j4b859 sdsm-ul"><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>Fluent in English</span></p></div></li><li><div class="css-1wp78br sdsm-li"><p class="css-1go7wjq sdsm-p"><span>Advanced Excel, Looker, or other analytics software.</span></p></div></li></ul><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"><span>If you have a disability or special need that requires accommodation, please don’t be shy and provide us some </span><a href="https://docs.google.com/forms/d/e/1FAIpQLScV7t31iR3yYR9ztGDHJpbvL63svWpb6s0afkBkLEjGnDx4Kg/viewform" target="_blank" class="sdsm-hyperlink css-1ekngtg" rel="noopener"><u>information</u></a>.</p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"><span>&quot;Default Together&quot; Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. </span></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"><span>At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.</span></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"><span><a target="_self" class="sdsm-hyperlink css-1ekngtg" href="/benefits">Our Benefits</a>: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!</span></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"><u>Compensation</u></p><p class="css-1go7wjq sdsm-p"><span>In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. </span>The starting pay may be negotiable within the salary range for the position.<b> </b><span>These pay zones may be modified in the future.</span></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"><a target="_self" class="sdsm-hyperlink css-1ekngtg" href="/us-payzones"><u>Zone A (CA, WA, NYC)</u></a><span>:</span></p>The base salary range for this position is $52,000-$78,000 annually.<p class="css-1go7wjq sdsm-p"><br/> </p><p class="css-1go7wjq sdsm-p"><a target="_self" class="sdsm-hyperlink css-1ekngtg" href="/us-payzones"><u>Zone B</u></a><span>: </span></p>The base salary range for this position is $50,000-$74,000 annually.<p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"><u><a target="_self" class="sdsm-hyperlink css-1ekngtg" href="/us-payzones">Zone C</a></u><span>:</span></p>The base salary range for this position is $44,000-$67,000 annually.<p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"><span>This position is eligible for equity in the form of RSUs.</span></p><p class="css-1go7wjq sdsm-p"></p><p class="css-1go7wjq sdsm-p"></p></div></div></div></section></section></div></article><article class="sdsm-block sdsm-default css-1rfsqf4"><div data-testid="sdsm-block-boundary" class="sdsm-block-boundary css-1kazlc"><section data-test-id="sdsm-block-title" class="css-1ee3tx5"><h2 data-test-id="sdsm-block-title" class="css-z1u093">Ready to join Team Snap</h2></section><section data-test-id="sdsm-block-children" data-max-columns="1" class="css-l6mpse"><section data-test-id="sdsm-content" class="sdsm-content css-ygoydk"><div data-test-id="sdsm-content-header-and-body" class="css-1bwj8xn"><div data-test-id="sdsm-content-header" class="css-feszgd"><h3 class="css-1cyuygm" data-test-id="sdsm-content-title" data-animation-id="content-title">Community &amp; Identity Operations Specialist</h3></div><div data-test-id="sdsm-content-body"><div data-test-id="sdsm-content-cta" class="css-1gqiud3"><div class="css-e71v5n" data-animation-id="content-cta"><a class="sdsm-button button-regular button-primary css-vixboa" href="https://wd1.myworkdaysite.com/recruiting/snapchat/snap/job/Los-Angeles-California/Community---Identity-Operations-Specialist_R0037813/apply" rel="noopener" target="_blank"><span class="css-6mls40">Apply Now</span></a></div></div></div></div></section></section></div></article><article class="sdsm-block sdsm-secondary css-1rfsqf4"><div data-testid="sdsm-block-boundary" class="sdsm-block-boundary css-s7jndp"><section data-test-id="sdsm-block-title" class="css-3qgixc"><h2 data-test-id="sdsm-block-title" class="css-z1u093"><p class="css-r44k6v">Life at Snap</p></h2></section><section data-test-id="sdsm-block-children" data-max-columns="1" class="css-l6mpse"><div data-test-id="sdsm-carousel" class="sdsm-carousel css-3x03l1" tabindex="-1"><div class="css-1ty9ye" tabindex="-1"><div class="css-1finouf" tabindex="-1"><div class="css-1d590q1"><a href="https://diversity.snap.com/?lang=en-US" class="css-1nmmlk4" tabindex="-1" draggable="false" data-test-id="sdsm-carousel-card" rel="noopener" target="_blank"><div class="css-1ugvuvq"><div class="sdsm-media-wrapper" data-testid="no-device-wrapper"><picture class="sdsm-media"><source srcSet="https://images.ctfassets.net/jwenq9l5fmib/2IBdww2nwpSCC42UdYh7DW/ba8f208caafb13231a0f4167644e409f/04.25.24_Full_Snap_SketchDeck_LAOffice-109.jpg?fm=webp&amp;q=40&amp;w=622 622w,https://images.ctfassets.net/jwenq9l5fmib/2IBdww2nwpSCC42UdYh7DW/ba8f208caafb13231a0f4167644e409f/04.25.24_Full_Snap_SketchDeck_LAOffice-109.jpg?fm=webp&amp;q=40&amp;w=728 728w" type="image/webp" sizes="(max-width: 768px) 622px, 728px"/><img alt="" class="css-rqvx4c" src="https://images.ctfassets.net/jwenq9l5fmib/2IBdww2nwpSCC42UdYh7DW/ba8f208caafb13231a0f4167644e409f/04.25.24_Full_Snap_SketchDeck_LAOffice-109.jpg?q=40&amp;w=622" loading="lazy" draggable="false"/></picture></div></div><div class="css-zx1mjh"><div class="css-cdqu6m"><svg width="16" height="16" viewBox="0 0 16 16" fill="#3A3E41" xmlns="http://www.w3.org/2000/svg" class="sds-icon sds-icon-arrow-right sdsm-icon css-1icqeqk"><path fill-rule="evenodd" clip-rule="evenodd" d="M8.57284 4.451L9.51643 3.50897L14 7.99999L9.51643 12.491L8.57284 11.549L11.4503 8.66669H2V7.33335H11.4504L8.57284 4.451Z"></path></svg><h5 class="css-1361gzj" title="Diversity at Snap">Diversity at Snap</h5><h6 class="css-1os66za" title="Our public commitment to DEI">Our public commitment to DEI</h6><p class="css-1r2neiy" title="We believe that when we can see the world from other’s perspectives, we come to understand why DEI is so essential">We believe that when we can see the world from other’s perspectives, we come to understand why DEI is so essential</p></div></div></a></div><div class="css-1d590q1"><a href="https://citizen.snap.com/?lang=en-US" class="css-1nmmlk4" tabindex="-1" draggable="false" data-test-id="sdsm-carousel-card" rel="noopener" target="_blank"><div class="css-1ugvuvq"><div class="sdsm-media-wrapper" data-testid="no-device-wrapper"><picture class="sdsm-media"><source srcSet="https://images.ctfassets.net/jwenq9l5fmib/560iX1XagBkHJRUSfM17J4/56b6e2e90158f01e551a4a158cf8a7cf/SNAP_052022_BannerImage_RD2.png?fm=webp&amp;q=40&amp;w=622 622w,https://images.ctfassets.net/jwenq9l5fmib/560iX1XagBkHJRUSfM17J4/56b6e2e90158f01e551a4a158cf8a7cf/SNAP_052022_BannerImage_RD2.png?fm=webp&amp;q=40&amp;w=728 728w" type="image/webp" sizes="(max-width: 768px) 622px, 728px"/><img alt="" class="css-rqvx4c" src="https://images.ctfassets.net/jwenq9l5fmib/560iX1XagBkHJRUSfM17J4/56b6e2e90158f01e551a4a158cf8a7cf/SNAP_052022_BannerImage_RD2.png?q=40&amp;w=622" loading="lazy" draggable="false"/></picture></div></div><div class="css-zx1mjh"><div class="css-cdqu6m"><svg width="16" height="16" viewBox="0 0 16 16" fill="#3A3E41" xmlns="http://www.w3.org/2000/svg" class="sds-icon sds-icon-arrow-right sdsm-icon css-1icqeqk"><path fill-rule="evenodd" clip-rule="evenodd" d="M8.57284 4.451L9.51643 3.50897L14 7.99999L9.51643 12.491L8.57284 11.549L11.4503 8.66669H2V7.33335H11.4504L8.57284 4.451Z"></path></svg><h5 class="css-1361gzj" title="Citizen Snap">Citizen Snap</h5><h6 class="css-1os66za" title=" Grounded in Kindness"> Grounded in Kindness</h6><p class="css-1r2neiy" title="Our mission is to contribute to human progress by empowering people to express themselves, and live in the moment...">Our mission is to contribute to human progress by empowering people to express themselves, and live in the moment...</p></div></div></a></div><div class="css-1d590q1"><a class="css-1nmmlk4" tabindex="-1" draggable="false" data-test-id="sdsm-carousel-card" target="_self" 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