What is an Inbound Call Center

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flex-wrap flex-column gap-42"> <nav aria-label="breadcrumb"> <ol class="breadcrumb"> <li class="breadcrumb-item"><a href="https://exotel.com">Home</a></li> <li class="breadcrumb-item"><a href="https://exotel.com/glossary/">Glossary</a></li> <li class="breadcrumb-item active" aria-current="page">Inbound Call Center</li> </ol> </nav> <nav aria-label="breadcrumb"> <ol class="breadcrumb glossary-breadcrumbs"> <li class="breadcrumb-item"><a href="https://exotel.com/glossary-category/contact-center/">Contact Center</a></li> </ol> </nav> <h1>Inbound Call Center</h1> </div> <div class="glossary-post-content-block"> <div class="row"> <div class="col-md-7"> <h2 id="definition"><span style="color: #003366" data-sheets-root="1">Definition:</span></h2> <p><span data-sheets-root="1">An inbound call center is a specialized facility that handles incoming calls for businesses, providing services such as customer support, sales, technical assistance, and appointment scheduling.<br /> </span></p> <h2 id="key-elements-of-inbound-call-centers"><span data-sheets-root="1"><span style="color: #003366">Key Elements of Inbound Call Centers:</span></span></h2> <p><span data-sheets-root="1"><strong>Efficient Call Routing:</strong> Equipped with a business phone system that routes incoming calls to the appropriate department or agent based on predefined criteria and caller information.</span></p> <p><span data-sheets-root="1"><strong>Customer Satisfaction Focus:</strong> Aims to enhance customer satisfaction by delivering prompt and effective support.</span></p> <p><span data-sheets-root="1"><strong>Software Tools:</strong> Utilizes various tools to manage call flow and maintain customer data, including call routing systems, customer relationship management (CRM) systems, and analytics platforms.</span></p> <p><span data-sheets-root="1"><strong>Real-Time Performance Insights:</strong> Provides agents with real-time data to improve efficiency in handling customer queries and needs.</span></p> <p><span data-sheets-root="1"><strong>Call Management Flexibility:</strong> Determines how calls are connected, whether automatically to the next available agent or with wait times based on factors like call volume and service call requirements.</span></p> <h2 id="why-inbound-call-centers-matter"><span data-sheets-root="1"><span style="color: #003366">Why Inbound Call Centers Matter:</span></span></h2> <p><span data-sheets-root="1">Inbound call centers are crucial for businesses aiming to deliver exceptional customer service. By managing incoming calls efficiently and utilizing advanced software tools, these centers enhance customer satisfaction and streamline support processes. This results in improved response times, better resource allocation, and ultimately fosters customer loyalty and trust in the brand.</span></p> </div> <div class="col-md-3 offset-md-2"> <div class="related-posts"> <h3>Related Posts</h3> <ul> <li><a href="https://exotel.com/glossary/customer-journey-map-2/">Customer Journey Map</a></li> <li><a href="https://exotel.com/glossary/customer-acquisition-cost/">Customer Acquisition Cost</a></li> <li><a href="https://exotel.com/glossary/call-center-reporting/">Call Center Reporting</a></li> <li><a href="https://exotel.com/glossary/call-center-coaching/">Call Center Coaching</a></li> <li><a href="https://exotel.com/glossary/call-center-agent-utilization/">Call Center Agent Utilization</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </section> <section class="glosarry-related-posts section-padding bg-blue"> <div class="container"> <div class="row"> <div class="flex-block d-flex flex-wrap flex-column gap-64"> <div class="heading-section text-center"> <h2> Keep exploring </h2> </div> <div class="cat-grid-block"> <div class="glossary-cat-custom-column"> <img src="https://exotel.com/wp-content/themes/exotel/img/key-products/key-1.png" alt="Image 1" class="img-fluid"> <div class="glossary-cat-custom-content"> <div class="flex-cat-content"> <h4>GenAI-powered Cloud Contact Center Solution</h4> <p>Turn support conversations into sales opportunities. Boost repeat sales and loyalty purchases with AI-powered next-gen support experience. Power support agents with the right context, data, and support channels and help them win customers for lifetime.</p> </div> <a href="/products/contact-center/" class="glossary-cat-cta-button">Know more</a> </div> </div> <div class="glossary-cat-custom-column"> <img src="https://exotel.com/wp-content/themes/exotel/img/key-products/key-2.png" alt="Image 2" class="img-fluid"> <div class="glossary-cat-custom-content"> <div class="flex-cat-content"> <h4>Cloud Contact Center Solution for Enterprises</h4> <p>Say good bye to slow and outdated legacy contact center solutions. Transition to a cloud-based contact center set up to deliver a fast, scalable, connected, and omnichannel communication experience to your customers.</p> </div> <a href="/products/cloud-contact-center-solution/" class="glossary-cat-cta-button">Know more</a> </div> </div> <div class="glossary-cat-custom-column"> <img src="https://exotel.com/wp-content/themes/exotel/img/key-products/key-3.png" alt="Image 3" class="img-fluid"> <div class="glossary-cat-custom-content"> <div class="flex-cat-content"> <h4>What is Omnichannel Contact Center Software?</h4> <p>Support and Maximize customer interactions with an Omni Contact Center, embracing preferred channels like Email, Voice, Social Media & Chat. Gain a unified view of their journey and boost productivity with seamless CRM integration and automated Call Center operations.</p> </div> <a href="/products/omnichannel-contact-center/" class="glossary-cat-cta-button">Know more</a> </div> </div> <div class="glossary-cat-custom-column"> <img src="https://exotel.com/wp-content/themes/exotel/img/key-products/key-4.png" alt="Image 4" class="img-fluid"> <div class="glossary-cat-custom-content"> <div class="flex-cat-content"> <h4>Contact Center Solution for the Healthcare</h4> <p>Exotel's connected customer conversation allows for easy scalability and flexibility, making it a cost-effective solution for healthcare providers of all sizes.</p> </div> <a href="/industry/healthcare-pharma/" class="glossary-cat-cta-button">Know more</a> </div> </div> </div> </div> </div> </section> <script> document.addEventListener('DOMContentLoaded', function () { const h4Elements = document.querySelectorAll('.flex-cat-content h4'); const pElements = 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href="/products/gen-ai-powered-voicebot/">AI Voicebot</a></li><li><a href="/products/voice/">Voice API</a></li><li><a href="/products/exoinsights/">AI Chatbot</a></li><li><a href="/products/smart-ivr/">IVR System</a></li><li><a href="/products/house-of-ai/">House of AI</a></li><li><a href="/products/auto-dialer/">Auto Dialer</a></li><li><a href="/products/business-messaging/">Messaging API</a></li><li><a href="/products/contact-center/">Contact Center</a></li><li><a href="/products/video-contact-center/">Video Contact Center</a></li><li><a href="/customer-conversation-context/">Conversational Context</a></li><li><a href="/products/conversation-quality-analysis/">Conversation Quality Analysis</a></li><li><a href="/products/cloud-contact-center-solution/">Cloud Contact Center Solution</a></li></ul></div> <div class="col-md-4 col-lg-3 mobilehide"> <h3>Use Cases</h3><ul><li><a href="https://exotel.com/use-cases/marketing-campaigns/">Marketing Campaign</a></li><li><a href="https://exotel.com/use-cases/sales-conversation-platform/">Sales Automation Platform</a></li><li><a href="https://exotel.com/use-cases/customer-service/">Customer Support</a></li><li><a href="https://exotel.com/use-cases/debt-collection/">Debt Collection</a></li></ul><h3>Compare</h3><ul><li><a href="https://exotel.com/competitor/exotel-vs-genesys-contact-center-platform/">Vs Genesys</a></li><li><a href="https://exotel.com/campaigns/avaya-migration-risk-free-platform/">Vs Avaya</a></li><li><a href="https://exotel.com/competitor/knowlarity-alternative/">Vs Knowlarity</a></li><li><a href="https://exotel.com/competitor/ozonetel-alternative/">Vs Ozonetel</a></li></ul></div> <div class="col-md-4 col-lg-3 mobilehide"> <h3>Resources</h3><ul><li><a href="/blog/">Blogs</a></li><li><a href="/resources/e-books/">Ebooks</a></li><li><a href="https://exotel.com/case-studies/">Case Studies</a></li><li><a href="/glossary/">Glossary</a></li><li><a href="/podcasts/">Videos & Podcasts</a></li><li><a href="https://exotel.com/webinars/">Events & Webinar</a></li></ul></div> <div class="col-md-4 col-lg-3 mobilehide"> <h3>Company</h3><ul><li><a href="/about-us/">About Us</a></li><li><a href="/careers/">Careers</a></li><li><a href="/newsroom/">Press Releases</a></li><li><a href="https://support.exotel.com/support/home?_gl=1*1hc1lcg*_gcl_au*ODIyODQyNTA4LjE3Mjc5MzMyMzQ.*_ga*OTgxMzkwMDIwLjE3MjAwODA0MzY.*_ga_VGJ56BFYBZ*MTcyNzkzMzIzNC4xMTkuMS4xNzI3OTMzMjkyLjIuMC43MDY3NzQ5Mjg.">Support</a></li><li><a href="https://exotel.com/2023">Year In Review</a></li><li><a href="/exotel-for-startups/">Exotel for Startups</a></li><li><a href="/corporate-social-responsibility-csr-policy/">CSR Policy</a></li></ul></div>  <div class="col-md-12 mobileshow"> </ul><ul class="active"><h3>Products</h3><li><a href="/products/gen-ai-powered-voicebot/">AI Voicebot</a></li><li><a href="/products/voice/">Voice API</a></li><li><a href="/products/exoinsights/">AI Chatbot</a></li><li><a href="/products/smart-ivr/">IVR System</a></li><li><a href="/products/house-of-ai/">House of AI</a></li><li><a href="/products/auto-dialer/">Auto Dialer</a></li><li><a href="/products/business-messaging/">Messaging API</a></li><li><a href="/products/contact-center/">Contact Center</a></li><li><a href="/products/video-contact-center/">Video Contact Center</a></li><li><a href="/customer-conversation-context/">Conversational Context</a></li><li><a href="/products/conversation-quality-analysis/">Conversation Quality Analysis</a></li><li><a href="/products/cloud-contact-center-solution/">Cloud Contact Center Solution</a></li>  </ul><ul><h3>Use Cases</h3><li><a href="https://exotel.com/use-cases/marketing-campaigns/">Marketing Campaign</a></li><li><a href="https://exotel.com/use-cases/sales-conversation-platform/">Sales Automation Platform</a></li><li><a href="https://exotel.com/use-cases/customer-service/">Customer Support</a></li><li><a href="https://exotel.com/use-cases/debt-collection/">Debt Collection</a></li></ul><ul><h3>Compare</h3><li><a href="https://exotel.com/competitor/exotel-vs-genesys-contact-center-platform/">Vs Genesys</a></li><li><a href="https://exotel.com/campaigns/avaya-migration-risk-free-platform/">Vs Avaya</a></li><li><a href="https://exotel.com/competitor/knowlarity-alternative/">Vs Knowlarity</a></li><li><a href="https://exotel.com/competitor/ozonetel-alternative/">Vs Ozonetel</a></li>  </ul><ul><h3>Resources</h3><li><a href="/blog/">Blogs</a></li><li><a href="/resources/e-books/">Ebooks</a></li><li><a href="https://exotel.com/case-studies/">Case Studies</a></li><li><a href="/glossary/">Glossary</a></li><li><a href="/podcasts/">Videos & Podcasts</a></li><li><a href="https://exotel.com/webinars/">Events & Webinar</a></li>  </ul><ul><h3>Company</h3><li><a href="/about-us/">About Us</a></li><li><a href="/careers/">Careers</a></li><li><a href="/newsroom/">Press Releases</a></li><li><a href="https://support.exotel.com/support/home?_gl=1*1hc1lcg*_gcl_au*ODIyODQyNTA4LjE3Mjc5MzMyMzQ.*_ga*OTgxMzkwMDIwLjE3MjAwODA0MzY.*_ga_VGJ56BFYBZ*MTcyNzkzMzIzNC4xMTkuMS4xNzI3OTMzMjkyLjIuMC43MDY3NzQ5Mjg.">Support</a></li><li><a href="https://exotel.com/2023">Year In Review</a></li><li><a href="/exotel-for-startups/">Exotel for Startups</a></li><li><a href="/corporate-social-responsibility-csr-policy/">CSR Policy</a></li> </div> </div> <div class="row"> <div class="col-md-12"> <div class="flex justify-content-center"> <h4 class="bg-white ptb-20 plr-50 m-0 text-center m-0 call-to"> How can we help? <span style="display: inline-block;"> <a href="tel:+91-808 8919 888" class="volit-text text-decoration-none"> +91-808 8919 888 </a> </span> </h4> </div> </div> </div> </div> </section> <section> <div class="container-fluid"> <div class="row"> <div class="col-md-6 col-lg-6"> <p class="pvtltd">漏 2024, Exotel Techcom Pvt. 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var excludedFormId = 'excludedForm'; // Replace with the ID of the form to be excluded // Country codes and their corresponding phone number lengths var countryCodes = { '+1': 10, // USA and Canada '+7': 10, // Russia and Kazakhstan '+20': 10, // Egypt '+27': 9, // South Africa '+30': 10, // Greece '+31': 9, // Netherlands '+32': 9, // Belgium '+33': 9, // France '+34': 9, // Spain '+36': 9, // Hungary '+39': 10, // Italy '+40': 9, // Romania '+41': 9, // Switzerland '+43': 10, // Austria '+44': 10, // UK '+45': 8, // Denmark '+46': 9, // Sweden '+47': 8, // Norway '+48': 9, // Poland '+49': 10, // Germany '+51': 9, // Peru '+52': 10, // Mexico '+53': 8, // Cuba '+54': 10, // Argentina '+55': 10, // Brazil '+56': 9, // Chile '+57': 10, // Colombia '+58': 10, // Venezuela '+60': 9, // Malaysia '+61': 9, // Australia '+62': 10, // Indonesia '+63': 10, // Philippines '+64': 9, // New Zealand '+65': 8, // Singapore '+66': 9, // Thailand '+81': 10, // Japan '+82': 9, // South Korea '+84': 9, // Vietnam '+86': 11, // China '+90': 10, // Turkey '+91': 10, // India '+92': 10, // Pakistan '+93': 9, // Afghanistan '+94': 9, // Sri Lanka '+95': 9, // Myanmar '+98': 10, // Iran '+212': 9, // Morocco '+213': 9, // Algeria '+216': 8, // Tunisia '+218': 9, // Libya '+220': 8, // Gambia '+221': 9, // Senegal '+222': 8, // Mauritania '+223': 8, // Mali '+224': 9, // Guinea '+225': 8, // Ivory Coast '+226': 8, // Burkina Faso '+227': 8, // Niger '+228': 8, // Togo '+229': 8, // Benin '+230': 8, // Mauritius '+231': 8, // Liberia '+232': 8, // Sierra Leone '+233': 9, // Ghana '+234': 8, // Nigeria '+235': 8, // Chad '+236': 8, // Central African Republic '+237': 8, // Cameroon '+238': 7, // Cape Verde '+239': 7, // Sao Tome and Principe '+240': 8, // Equatorial Guinea '+241': 8, // Gabon '+242': 8, // Republic of the Congo '+243': 9, // Democratic Republic of the Congo '+244': 9, // Angola '+245': 7, // Guinea-Bissau '+246': 7, // British Indian Ocean Territory '+248': 7, // Seychelles '+249': 9, // Sudan '+250': 9, // Rwanda '+251': 9, // Ethiopia '+252': 8, // Somalia '+253': 6, // Djibouti '+254': 9, // Kenya '+255': 9, // Tanzania '+256': 9, // Uganda '+257': 8, // Burundi '+258': 9, // Mozambique '+260': 9, // Zambia '+261': 9, // Madagascar '+262': 9, // Reunion '+263': 9, // Zimbabwe '+264': 9, // Namibia '+265': 9, // Malawi '+266': 9, // Lesotho '+267': 8, // Botswana '+268': 8, // Swaziland '+269': 7, // Comoros '+291': 7, // Eritrea '+297': 7, // Aruba '+298': 6, // Faroe Islands '+299': 6, // Greenland '+350': 8, // Gibraltar '+351': 9, // Portugal '+352': 9, // Luxembourg '+353': 9, // Ireland '+354': 7, // Iceland '+355': 9, // Albania '+356': 8, // Malta '+357': 8, // Cyprus '+358': 9, // Finland '+359': 9, // Bulgaria '+370': 8, // Lithuania '+371': 8, // Latvia '+372': 7, // Estonia '+373': 8, // Moldova '+374': 8, // Armenia '+375': 9, // Belarus '+376': 6, // Andorra '+377': 8, // Monaco '+378': 9, // San Marino '+380': 9, // Ukraine '+381': 9, // Serbia '+382': 8, // Montenegro '+383': 9, // Kosovo '+385': 9, // Croatia '+386': 9, // Slovenia '+387': 8, // Bosnia and Herzegovina '+389': 8, // North Macedonia '+420': 9, // Czech Republic '+421': 9, // Slovakia '+423': 7, // Liechtenstein '+500': 5, // Falkland Islands '+501': 7, // Belize '+502': 8, // Guatemala '+503': 8, // El Salvador '+504': 8, // Honduras '+505': 8, // Nicaragua '+506': 8, // Costa Rica '+507': 8, // Panama '+508': 6, // Saint Pierre and Miquelon '+509': 8, // Haiti '+590': 9, // Guadeloupe '+591': 8, // Bolivia '+592': 7, // Guyana '+593': 9, // Ecuador '+594': 9, // French Guiana '+595': 9, // Paraguay '+596': 9, // Martinique '+597': 7, // Suriname '+598': 9, // Uruguay '+670': 7, // East Timor '+672': 9, // Antarctica '+673': 7, // Brunei '+674': 7, // Nauru '+675': 8, // Papua New Guinea '+676': 5, // Tonga '+677': 7, // Solomon Islands '+678': 7, // Vanuatu '+679': 7, // Fiji '+680': 7, // Palau '+681': 6, // Wallis and Futuna '+682': 5, // Cook Islands '+683': 4, // Niue '+685': 5, // Samoa '+686': 6, // Kiribati '+687': 6, // New Caledonia '+688': 5, // Tuvalu '+689': 6, // French Polynesia '+690': 4, // Tokelau '+691': 7, // Micronesia '+692': 7, // Marshall Islands '+850': 9, // North Korea '+852': 8, // Hong Kong '+853': 8, // Macau '+855': 9, // Cambodia '+856': 9, // Laos '+880': 10, // Bangladesh '+886': 9, // Taiwan '+960': 7, // Maldives '+961': 8, // Lebanon '+962': 9, // Jordan '+963': 9, // Syria '+964': 10, // Iraq '+965': 8, // Kuwait '+966': 9, // Saudi Arabia '+967': 9, // Yemen '+968': 8, // Oman '+970': 9, // Palestine '+971': 9, // United Arab Emirates '+972': 9, // Israel '+973': 8, // Bahrain '+974': 8, // Qatar '+975': 8, // Bhutan '+976': 8, // Mongolia '+977': 10, // Nepal '+992': 9, // Tajikistan '+993': 8, // Turkmenistan '+994': 9, // Azerbaijan '+995': 9, // Georgia '+996': 9, // Kyrgyzstan '+998': 9 // Uzbekistan }; // Ensure the input exists and is not inside the excluded form if (exoNoInput && exoNoInput.form && exoNoInput.form.id !== excludedFormId) { // Create div for error message var errorMessage = document.createElement('div'); errorMessage.textContent = "That doesn鈥檛 look like a phone number! Can you try again?"; errorMessage.style.color = "#dc3232"; errorMessage.style.display = "none"; errorMessage.style.marginTop = "0px"; errorMessage.style.fontSize = "12px"; errorMessage.style.position = "absolute"; exoNoInput.parentNode.insertBefore(errorMessage, exoNoInput.nextSibling); // Function to validate phone number input function validateInput() { var inputValue = exoNoInput.value.trim(); console.log("Input Value:", inputValue); // Debugging var isValid = false; for (var countryCode in countryCodes) { if (inputValue.startsWith(countryCode)) { var phoneNumberLength = countryCodes[countryCode]; var inputValueWithoutCountryCode = inputValue.slice(countryCode.length); console.log("Country Code:", countryCode, "Phone Number Length:", phoneNumberLength, "Input Without Country Code:", inputValueWithoutCountryCode); // Debugging if (inputValueWithoutCountryCode.length === phoneNumberLength) { isValid = true; break; } } } console.log("Is Valid:", isValid); // Debugging return isValid; } // Function to show or hide error message based on validation function showErrorMessage() { if (!validateInput()) { errorMessage.style.display = "block"; } else { errorMessage.style.display = "none"; } } // Function to restrict non-numeric input function restrictNonNumeric(event) { var key = event.key; if (!/[0-9+]/.test(key)) { event.preventDefault(); } } // Add event listener to validate on blur and show error message exoNoInput.addEventListener('blur', showErrorMessage); // Add event listener to restrict non-numeric input exoNoInput.addEventListener('keypress', restrictNonNumeric); // Add event listener to validate on input change and show error message exoNoInput.addEventListener('input', showErrorMessage); // Prevent form submission if the phone number is invalid exoNoInput.form.addEventListener('submit', function(event) { showErrorMessage(); if (errorMessage.style.display === "block") { console.log("Form submission prevented due to invalid phone number."); // Debugging event.preventDefault(); } }); // Initial validation on page load without showing error message // showErrorMessage(); } }); </script> <script> document.addEventListener('keyup', function(event) { if (event.target.getAttribute('name') === 'ExoNo') { var phoneNumber = event.target.value; var maxLength = 13; // Adjust the maximum allowed length as needed if (phoneNumber.length > maxLength) { event.target.value = phoneNumber.slice(0, maxLength); // Truncate the input to the allowed length } } }); </script> <script> document.querySelector('.recaptcha-container').addEventListener('mouseover', function() { document.querySelector('.recaptcha-overlay').style.width = '100%'; }); document.querySelector('.recaptcha-container').addEventListener('mouseout', function() { document.querySelector('.recaptcha-overlay').style.width = '50%'; }); </script> <script> document.addEventListener('DOMContentLoaded', function() { var form1 = document.getElementById('wpcf7-f423733-o1'); // Replace with the actual ID of your first form var form2 = document.getElementById('wpcf7-f424050-o1'); // Replace with the actual ID of your second form function handleFormSubmission(event, formId) { // Prevent the default form submission behavior event.preventDefault(); // Store form values in session storage storeFormValuesInSession(formId); } if (form1) { form1.addEventListener('submit', function(event) { handleFormSubmission(event, 'wpcf7-f423733-o1'); }); } else { console.error('Form 1 not found. Check the form ID.'); } if (form2) { form2.addEventListener('submit', function(event) { handleFormSubmission(event, 'wpcf7-f424050-o1'); }); } else { console.error('Form 2 not found. Check the form ID.'); } if (window.location.href.indexOf('thank-you') > -1) { // Retrieve form data from session storage var storedFormData = sessionStorage.getItem('formData'); if (storedFormData) { // Convert the stored JSON string back to an object var formParams = JSON.parse(storedFormData); // Check if FloStack is already loaded, if not, load it if (typeof FloStack === 'undefined') { var floScript = document.createElement('script'); floScript.src = 'https://assets.flostack.io/js/flo.js'; floScript.onload = function() { // Execute the FloStack script with the stored form data FloStack.ctaRoute('#' + formParams.formId, formParams.formData); console.log('FloStack script executed successfully on the thank-you page.'); sessionStorage.removeItem('formData'); }; document.body.appendChild(floScript); } else { // Execute the FloStack script with the stored form data FloStack.ctaRoute('#' + formParams.formId, formParams.formData); console.log('FloStack script executed successfully on the thank-you page.'); sessionStorage.removeItem('formData'); } } else { console.error('Form data not found in session storage.'); } } }); function storeFormValuesInSession(formId) { // Capture form values and prepare them in JSON format var exonameField = document.querySelector('#' + formId + ' [name="first_name"]'); var exoEmailField = document.querySelector('#' + formId + ' [name="ExoEmail"]'); if (exonameField && exoEmailField) { var formData = { 'Exoname': exonameField.value, 'ExoEmail': exoEmailField.value // Add other form fields here }; // Log form field values console.log('Form Field Values:', formData); // Store form data in session storage along with form ID sessionStorage.setItem('formData', JSON.stringify({ formId: formId, formData: formData })); // Log a message to the console indicating successful storage console.log('Form values stored in session storage.'); } else { console.error('Exoname or ExoEmail field not found in form with ID: ' + formId + '. Check the name attributes and form structure.'); } } </script> <script> AOS.init({ duration: 800, // Animation duration in milliseconds (default is 400) delay: 200, // Animation delay in milliseconds (default is 0) once: true }); </script> <script type="text/javascript"> _linkedin_partner_id = "244443"; window._linkedin_data_partner_ids = window._linkedin_data_partner_ids || []; window._linkedin_data_partner_ids.push(_linkedin_partner_id); </script> <script type="text/javascript"> (function(l) { if (!l) { window.lintrk = function(a, b) { window.lintrk.q.push([a, b]) }; window.lintrk.q = [] } var s = document.getElementsByTagName("script")[0]; var b = document.createElement("script"); b.type = "text/javascript"; b.async = true; b.src = "https://snap.licdn.com/li.lms-analytics/insight.min.js"; s.parentNode.insertBefore(b, s); })(window.lintrk); </script> <script> document.addEventListener('DOMContentLoaded', function() { var selectElement = document.getElementById('selectbox'); selectElement.addEventListener('change', function() { var selectedValue = this.value; // Get the current path and split it into segments var pathSegments = window.location.pathname.split('/'); // Ensure the pathSegments array is correctly structured (remove empty segments) pathSegments = pathSegments.filter(segment => segment.length > 0); // Define a function to check if a segment is a language code function isLanguageCode(segment) { return segment === 'en'; } // Define a function to check if a segment is a base language function isBaseLanguage(segment) { return segment === 'uae' || segment === 'id' || segment === 'sa'; } // Check the first and second segments to see if they need to be replaced if (pathSegments.length > 0) { if (isBaseLanguage(pathSegments[0]) && isLanguageCode(pathSegments[1])) { // If the first segment is a base language and the second is a language code, remove both pathSegments.splice(0, 2); } else if (isBaseLanguage(pathSegments[0])) { // If the first segment is a base language, remove only the first pathSegments.splice(0, 1); } } // Insert the selected value as the first segment pathSegments.unshift(selectedValue); // Construct the new path by joining the segments var newPath = '/' + pathSegments.join('/').replace(/\/\//g, '/'); // Get the base URL (protocol and host) var baseUrl = window.location.protocol + "//" + window.location.host; // Create the new URL by combining the base URL with the new path var newUrl = baseUrl + newPath; // Redirect to the new URL window.location.href = newUrl; }); }); </script> <script> document.addEventListener('DOMContentLoaded', function() { const offset = 100; // Adjust this value according to your fixed header height document.querySelectorAll('.toc a').forEach(anchor => { anchor.addEventListener('click', function(e) { e.preventDefault(); const targetId = this.getAttribute('href').substring(1); const targetElement = document.getElementById(targetId); if (targetElement) { const elementPosition = targetElement.getBoundingClientRect().top + window .pageYOffset; const offsetPosition = elementPosition - offset; window.scrollTo({ top: offsetPosition, behavior: 'smooth' }); } }); }); }); //optinmonster embed code like js </script> <noscript> <img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=244443&fmt=gif" /> </noscript> </body> </html>

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