iPhone Exchange Offer - Apple Trade In

<!DOCTYPE html> <html class="in en-in nojs en seg-consumer emea" lang="en-IN" > <head> <link rel="preconnect" href="https://store.storeimages.cdn-apple.com/4668/store.apple.com" crossorigin="anonymous"> <link rel="dns-prefetch" href="https://store.storeimages.cdn-apple.com/4668/store.apple.com" crossorigin="anonymous"> <link rel="preconnect" href="https://www.apple.com" crossorigin="anonymous"> <link rel="dns-prefetch" href="https://www.apple.com" crossorigin="anonymous"> <meta name="viewport" content="width=device-width, height=device-height, initial-scale=1" /> <title>iPhone Exchange Offer - Apple Trade In - Apple (IN)</title> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="format-detection" content="telephone=no" /> <meta name="robots" content="max-image-preview:large" /> <meta property="og:description" content="Pay less. Enjoy more. Exchange any eligible smartphone and receive instant credit towards your new iPhone with Apple Trade In. Learn more at apple.com" /> <meta name="twitter:site" content="@apple" /> <meta property="og:title" content="iPhone Exchange Offer - Apple Trade In - Apple (IN)" /> <meta property="og:locale" content="en_IN" /> <meta property="og:image" content="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/tradein-og-image-202409?wid=1200&hei=630&fmt=jpeg&qlt=95&.v=1726851187028" /> <meta property="og:type" content="product" /> <meta name="twitter:card" content="summary_large_image" /> <meta property="og:site_name" content="Apple (IN)" /> <meta property="og:url" content="https://www.apple.com/in/shop/trade-in" /> <meta name="description" content="Pay less. Enjoy more. Exchange any eligible smartphone and receive instant credit towards your new iPhone with Apple Trade In. Learn more at apple.com" /> <link rel="canonical" href="https://www.apple.com/in/shop/trade-in" /> <script crossorigin="anonymous"> document.cookie = "as_sfa=Mnxpbnxpbnx8ZW5fSU58Y29uc3VtZXJ8aW50ZXJuZXR8MHwwfDE; path=/; domain=apple.com; expires=Thu, 22-May-2025 20:59:06 GMT; Secure;"; </script> <script type="application/ld+json">{"@context":"https://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":"1","name":"Apple Trade In"}]}</script> <script type="application/ld+json">{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What devices are eligible to exchange?","acceptedAnswer":{"@type":"Answer","text":"You can exchange many Apple and third-party devices, including Samsung and Google smartphones for instant credit. You can do it all online (iPhone) or at any Apple Store (iPhone, Mac portables, iPad, and Apple Watch). If your device isn’t eligible for any exchange value, you can still recycle it with Apple for free."}},{"@type":"Question","name":"Can I exchange an engraved device?","acceptedAnswer":{"@type":"Answer","text":"Yes, engraved Apple products are eligible for exchange through Apple Trade In. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value."}},{"@type":"Question","name":"How much will I get for my device?","acceptedAnswer":{"@type":"Answer","text":"It depends on the device, model, manufacturer and condition. Answer a few questions accurately, and once we’ve received the device within the specified time frame and verified its condition, you’ll most likely receive the full amount of the estimated refund.\nKeep in mind that the condition of your trade-in needs to match what you told us."}},{"@type":"Question","name":"Can I get an estimate online, then exchange at an Apple Store?","acceptedAnswer":{"@type":"Answer","text":"For iPhone only, the Apple Trade In programme is available on apple.com as well as in all our retail stores.\nA Specialist will evaluate your device on the spot, so the trade-in credit you get in-store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.\nIf your trade-in doesn’t pass the diagnostic test or the condition doesn’t match what you described, we’ll offer you a choice. You can accept and pay the difference between the trade-in credit you already received and the revised value of your device. Or you can keep your trade-in device and pay back the entire instant credit amount."}},{"@type":"Question","name":"How do I find the serial number on my Apple device?","acceptedAnswer":{"@type":"Answer","text":"On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the  menu and go to About This Mac.\nIf you’re still unable to locate it, there are a few other ways to find your serial number(opens in new window).\nYou’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac or Apple Watch."}},{"@type":"Question","name":"Why can’t I pay monthly after I add my trade-in?","acceptedAnswer":{"@type":"Answer","text":"In some cases, you will be eligible to receive your trade-in value as an instant credit when you choose monthly payments, reducing the order total (the amount to be financed). If your trade-in value is close to the price of your new device, then the remaining amount due becomes too low to qualify for financing. You can continue your transaction by choosing to pay in full, and you’ll receive your trade-in value when the device is received and verified.\nLearn more about financing offers(opens in new window)"}},{"@type":"Question","name":"If I buy a new iPhone online with an exchange, when is the credit applied?","acceptedAnswer":{"@type":"Answer","text":"We’ll give you instant credit for your exchange, lowering your order total. We’ll verify and complete your trade-in at the same time we deliver your new iPhone or when you pick it up at an Apple Store."}},{"@type":"Question","name":"How do I send back my device?","acceptedAnswer":{"@type":"Answer","text":"Your trade-in confirmation email will show you in detail how to return your device, whether a courier picks it up or you drop it off at an Apple Store. Here’s (opens in new window)how to prepare and package your Apple Watch, iPhone or Android device.\nHere’s (opens in new window)how to prepare and package your iPad.\nHere’s(opens in new window) how to prepare and package Mac notebooks.\nHere’s (opens in new window)how to prepare and package your iMac.\nHere’s (opens in new window)how to prepare and package your Mac Pro.\nHere’s (opens in new window)how to prepare and package your Mac mini."}},{"@type":"Question","name":"How do I prepare my device before I exchange it?","acceptedAnswer":{"@type":"Answer","text":"If you exchange online for an iPhone, follow these step-by-step instructions to prepare your device for doorstep delivery.\nSee how to prepare your device > (opens in new window)\nIf you purchase a new iPhone online and want to pick it up at the Apple Store, you’ll bring in your exchange device at the same time. For exchange in the store, you only need to back up your data to iCloud beforehand. This is also true for any iPad, Mac, or Apple Watch you want to exchange at an Apple Store.\nHere’s what to do before you trade in your iPhone, iPad, or iPod touch(opens in new window).\nHere’s what to do before you trade in your Mac(opens in new window).\nHere’s what to do before you trade in your Apple Watch(opens in new window)."}},{"@type":"Question","name":"How do I turn off Find My?","acceptedAnswer":{"@type":"Answer","text":"To turn off Find My on your Apple device: Tap Settings. Tap iCloud.\nSign in with your Apple Account, if necessary. Turn off Find My. If you don’t have your physical device, you can turn off Find My via iCloud(opens in new window)."}},{"@type":"Question","name":"How do I transfer my data to my new device?","acceptedAnswer":{"@type":"Answer","text":"Getting ready to trade in is easy. If your smartphone is an iPhone, you need to back up your data(opens in new window) as well as know your Apple ID and Password so you can turn off Find My iPhone when the courier arrives. If your smartphone is an Android, you need to back up your data and download the Verify app(opens in new window).\nRegardless of the type of smartphone you have, it will need to access the internet at your location and you’ll need to back up your data.\nWe’ve put together a step-by-step guide to help you get ready to trade in(opens in new window).\""}},{"@type":"Question","name":"Is there a way to track my exchange’s status?","acceptedAnswer":{"@type":"Answer","text":"Yes. If you’ve bought a new device online with a trade-in, you can track your status(opens in new window) at any time."}},{"@type":"Question","name":"Can I cancel a trade-in?","acceptedAnswer":{"@type":"Answer","text":"If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.\nIf you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it.\nIf you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device."}},{"@type":"Question","name":"Why did I receive a revised value for my exchange?","acceptedAnswer":{"@type":"Answer","text":"During the doorstep exchange process, if your trade-in doesn’t pass the diagnostic test or the condition doesn’t match what you described, we’ll offer you a choice.\nYou can accept and pay the difference between the trade-in credit you already received and the revised value of your device. Or you can keep your trade-in device and pay back the entire instant credit amount. As soon as payment is completed for the balance owed, the courier will hand you the new iPhone. The courier will accept cash, credit or debit card payments.\nIf you decide that you don’t want the new iPhone, the courier will return the delivery, notify Apple, and we’ll refund your original payment method."}},{"@type":"Question","name":"Does Apple offer recycling?","acceptedAnswer":{"@type":"Answer","text":"Yes. Apple Trade In lets you recycle any Apple device at an Apple Store location and on apple.com for free. Items accepted for recycling include the device as well as batteries, cables, cases, monitors, packaging and more. Free recycling is available to our commercial, education and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."}},{"@type":"Question","name":"How do I prepare my device for recycling?","acceptedAnswer":{"@type":"Answer","text":"Before you send us your device by post or drop it off at an Apple Store, make sure you have backed up your data. After saving your data, remove any personal data from the device you wish to recycle. You will no longer have access to the device after recycling it with Apple. If you are sending your old device by post, please note: Devices that contain batteries should be packed in compliance with all applicable laws, regulations and industry best practices, which typically include the guidelines below: Do not send loose batteries. Discharge the unit to less than 30%. Do not send electronics that are disassembled into parts. Do not send electronics with swollen, damaged or defective batteries. For whole units, surround the product with at least 6 centimetres of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box. Send only one device per box."}}]}</script> <script type="application/json" id="metrics">{"config":{"asMetrics":{"dataMule":"v1","storedEntryPointEnabled":false,"graffitiEnabled":false},"omniture":{"account":["applestoreww"],"trackingServer":"securemetrics.apple.com","internalDomains":["store.apple.com","secure.store.apple.com","secure1.store.apple.com","secure2.store.apple.com","epp.apple.com","secure1.epp.apple.com","storeint.apple.com","secure1.storeint.apple.com","www.apple.com"]},"global":{"cookieDomain":"apple.com"}},"data":{"node":"standard/home/tradein","pageName":"AOS: home/tradein","properties":{"isHomePage":false,"encryptedStoreId":"wKJJUUY79UT9J2KPA","serverName":"c68000","characterSetForCountry":"UTF-8","currencyCode":"INR","computedChannel":"AOS: home","storeSegmentVariable":"AOS: IN Consumer","storeFrontId":"804096","computedCustomStoreName":"AOS: IN Consumer","langAttribute":"en-in","evarDataNodesEnabled":true},"currency":"INR","area":"shop"}}</script> <link 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data-analytics-element-engagement="globalnav hover - apple" class="globalnav-item globalnav-item-apple"> <a href="https://www.apple.com/in/" data-globalnav-item-name="apple" data-analytics-title="apple home" aria-label="Apple" class="globalnav-link globalnav-link-apple" data-autom="gn_apple"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"> <path d="m13.0729 17.6825a3.61 3.61 0 0 0 -1.7248 3.0365 3.5132 3.5132 0 0 0 2.1379 3.2223 8.394 8.394 0 0 1 -1.0948 2.2618c-.6816.9812-1.3943 1.9623-2.4787 1.9623s-1.3633-.63-2.613-.63c-1.2187 0-1.6525.6507-2.644.6507s-1.6834-.9089-2.4787-2.0243a9.7842 9.7842 0 0 1 -1.6628-5.2776c0-3.0984 2.014-4.7405 3.9969-4.7405 1.0535 0 1.9314.6919 2.5924.6919.63 0 1.6112-.7333 2.8092-.7333a3.7579 3.7579 0 0 1 3.1604 1.5802zm-3.7284-2.8918a3.5615 3.5615 0 0 0 .8469-2.22 1.5353 1.5353 0 0 0 -.031-.32 3.5686 3.5686 0 0 0 -2.3445 1.2084 3.4629 3.4629 0 0 0 -.8779 2.1585 1.419 1.419 0 0 0 .031.2892 1.19 1.19 0 0 0 .2169.0207 3.0935 3.0935 0 0 0 2.1586-1.1368z"></path></svg></span><span class="globalnav-image-compact globalnav-link-image"><svg height="48" viewbox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"> <path d="m15.5752 19.0792a4.2055 4.2055 0 0 0 -2.01 3.5376 4.0931 4.0931 0 0 0 2.4908 3.7542 9.7779 9.7779 0 0 1 -1.2755 2.6351c-.7941 1.1431-1.6244 2.2862-2.8878 2.2862s-1.5883-.734-3.0443-.734c-1.42 0-1.9252.7581-3.08.7581s-1.9611-1.0589-2.8876-2.3584a11.3987 11.3987 0 0 1 -1.9373-6.1487c0-3.61 2.3464-5.523 4.6566-5.523 1.2274 0 2.25.8062 3.02.8062.734 0 1.8771-.8543 3.2729-.8543a4.3778 4.3778 0 0 1 3.6822 1.841zm-6.8586-2.0456a1.3865 1.3865 0 0 1 -.2527-.024 1.6557 1.6557 0 0 1 -.0361-.337 4.0341 4.0341 0 0 1 1.0228-2.5148 4.1571 4.1571 0 0 1 2.7314-1.4078 1.7815 1.7815 0 0 1 .0361.373 4.1487 4.1487 0 0 1 -.9867 2.587 3.6039 3.6039 0 0 1 -2.5148 1.3236z"></path></svg></span><span class="globalnav-link-text">Apple</span></a> </li> <li class="globalnav-item globalnav-menu" data-topnav-flyout-item="menu" data-topnav-flyout-label="Menu" role="none"> <div class="globalnav-flyout" data-topnav-flyout="menu"> <div class="globalnav-menu-list"> <div data-analytics-element-engagement="globalnav hover - store" class="globalnav-item globalnav-item-store globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="/in/store" data-globalnav-item-name="store" data-topnav-flyout-trigger-compact="" data-analytics-title="store" data-analytics-element-engagement="hover - store" aria-label="Store" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-store" data-autom="gn_store"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"> <path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 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0-1.436 1.201-2.408 2.988-2.408 1.635 0 2.854.972 2.942 2.338h-1.061c-.146-.867-.861-1.383-1.916-1.383-1.125 0-1.869.562-1.869 1.418 0 .662.463 1.043 1.629 1.342l.885.234c1.752.439 2.455 1.119 2.455 2.361 0 1.553-1.225 2.543-3.158 2.543-1.793 0-3.03-.949-3.141-2.408z"></path></svg></span><span class="globalnav-link-text">Store</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - mac" class="globalnav-item globalnav-item-mac globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/in/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac" data-autom="gn_mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"> <path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm6.958-2.0273c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449z"></path></svg></span><span class="globalnav-link-text">Mac</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - ipad" class="globalnav-item globalnav-item-ipad globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/in/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad" data-autom="gn_ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"> <path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 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data-analytics-element-engagement="globalnav hover - iphone" class="globalnav-item globalnav-item-iphone globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/in/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone" data-autom="gn_iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"> <path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 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6.873h.07l1.893-6.873h1.066l1.893 6.873h.07l1.682-6.873h1.101l-2.302 8.455h-.996l-1.946-6.674h-.07z"></path></svg></span><span class="globalnav-link-text">Watch</span></span></a> </li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - airpods" class="globalnav-item globalnav-item-airpods globalnav-item-menu"> <ul class="globalnav-submenu-trigger-group" role="none"> <li class="globalnav-submenu-trigger-item"> <a href="https://www.apple.com/in/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods" data-autom="gn_airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewbox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"> <path d="m11.7153 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</li> </ul> </div> </div> </div> </li> <li class="globalnav-item globalnav-search" data-topnav-flyout-label="Search apple.com" data-analytics-title="open - search field" data-autom="globalnav-search"> <a role="button" id="globalnav-menubutton-link-search" class="globalnav-link globalnav-link-search" href="/in/search" data-topnav-flyout-trigger-regular="" data-topnav-flyout-trigger-compact="" aria-label="Search apple.com" data-analytics-title="open - search field"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewbox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 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class="globalnav-image-compact"><svg width="38" height="40" viewbox="0 0 38 40" xmlns="http://www.w3.org/2000/svg"> <path d="m28.6724 27.8633-5.07-5.07c-.0095-.0095-.0224-.0122-.032-.0213a7.9967 7.9967 0 1 0 -1.8711 1.7625c.0254.03.0357.0681.0642.0967l5.07 5.07a1.3 1.3 0 0 0 1.8389-1.8379zm-18.0035-10.0033a6.5447 6.5447 0 1 1 6.545 6.5449 6.5518 6.5518 0 0 1 -6.545-6.5449z"></path></svg></span> </button> </div> <div class="globalnav-searchresults-count" role="status" aria-live="polite" data-topnav-searchresults-label="total results"></div> </form> <div class="globalnav-searchresults"></div> </div> </div> </div> </li> <li class="globalnav-item globalnav-bag" id="globalnav-bag" data-analytics-region="bag"> <div class="globalnav-bag-wrapper"> <a role="button" id="globalnav-menubutton-link-bag" href="/in/shop/bag" aria-label="Shopping Bag" data-globalnav-item-name="bag" data-topnav-flyout-trigger-regular="" data-topnav-flyout-trigger-compact="" data-analytics-title="open - bag" 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</div> <div class="as-localnav-actions"> <div class="as-localnav-action as-localnav-action-menucta" aria-hidden="true"> <label for="as-localnav-menustate" class="as-localnav-menucta"> <span class="as-localnav-menucta-chevron"></span> </label> </div> </div> </div> </div> </div> </nav> <label class="as-localnav-curtain" id="as-localnav-curtain" for="as-localnav-menustate" data-original-aria-hidden aria-hidden="true"></label> <script> window.pageLevelData = window.pageLevelData || {}; window.pageLevelData.slots = []; </script> <div role="main"> <div id="root"></div> <div class="as-l-fullwidth " data-events="event52"> <div> <div class="dd-tradein-intro" data-analytics-section="hero"> <div class="dd-l-plate"> <div class="dd-info"> <h1 class="t-eyebrow-elevated"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/apple-trade-in-logo-202303?wid=224&hei=44&fmt=png-alpha&.v=1713803601317" alt="Apple Trade In" width="112" height="22" class="dd-logo dd-invert-classic ir" /> </h1> <h2 class="t-headline-elevated dd-compact-large-14"> Trade in. Upgrade. Save. It’s a win‑win‑win. </h2> <p class="t-intro-elevated dd-compact-large-7"> With Apple Trade In, you can get a great price for your current device and apply it towards a new one. And you can do it all online or at an Apple Store. If your device isn’t eligible for credit, we’ll recycle it for free. It’s a great deal for you and the planet. </p> </div> </div> </div> </div> </div> <div class="as-l-fullwidth " data-events="event52"> <div> <div class="dd-tradein-value" data-analytics-section="TradeInValues"> <div class="dd-l-plate"> <div data-react-tabs="" data-bootstrap="dd-tabs-lob" class="“rf-tradein-tabsection”"></div> <div class="dd-check-status"> <p><strong>Already started an exchange?</strong> <br /><a href="https://secure.store.apple.com/in/shop/order/list" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: secure.store.apple.com/in/shop/order/list" class="more" aria-label="Check status of existing exchange">Check its status</a></p> </div> </div> </div> <script> window['dd-tabs-lob'] = { props: { checkHashForIndex: true, defaultIndex: 0, metrics : { feature: 'tradein', items: ['iPhone', 'Android', 'Recycling'] }, classes: { root: 'with-icons with-2-lines' } }, items: [{ category: 'iphone', title: ` <div class="dd-icon"> <svg height="75" viewBox="0 0 41 75" width="41"><path d="m0 0h41v75h-41z" fill="none" /><path d="m14.2212 60c.3972 1.1187 1.0079 2.1338 1.7859 3h-10.0071c-3.3137 0-6-2.6863-6-6v-39c0-3.3137 2.6863-6 6-6h19c3.3137 0 6 2.6863 6 6v2h-3v-2c0-1.6542-1.3458-3-3-3h-19c-1.6542 0-3 1.3458-3 3v39c0 1.6542 1.3458 3 3 3zm-.7347-42.5c-1.9808.0332-1.9832 2.9665 0 3h5.0269c1.9808-.0332 1.9832-2.9665 0-3zm27.5135 11.5v28c0 3.3137-2.6863 6-6 6h-12c-2.2196 0-4.153-1.2084-5.1908-3-.5116-.8833-.8092-1.9058-.8092-3v-28c0-3.3137 2.6863-6 6-6 0 0 5.0001 0 5 0 2 0 5.277.032 7 0 3.3137 0 6 2.6863 6 6zm-6 31c1.6542 0 3-1.3458 3-3v-28c0-1.6542-1.3458-3-3-3h-12c-1.6542 0-3 1.3458-3 3v28c0 1.6542 1.3458 3 3 3zm-7.9631-28.5h3.9552c2.0247 0 1.9965-3 0-3h-3.9552c-1.9925 0-2.1052 3 0 3z" /></svg> </div> <div class="t-body-reduced-tight tabnav-label"> iPhone </div> `, content: `<div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-glyph-gray-tertiary"> Buy a new <span class="dd-glyph-gray">iPhone</span> today and get <span class="dd-glyph-gray">₹4000.00-₹67500.00</span> credit when you exchange.<span class="visuallyhidden"> footnote </span>¹ </h2> <table class="dd-table"> <caption class="visuallyhidden">iPhone Trade In Values</caption> <thead class="t-caption dd-glyph-gray-secondary"> <tr> <th>Your device</th> <th>Estimated<br /> trade-in value<span class="visuallyhidden"> footnote </span>¹</th> </tr> </thead> <tbody> <tr> <td>iPhone 15 Pro Max</td> <td>Up to ₹67500.00</td> </tr> <tr> <td>iPhone 15 Pro</td> <td>Up to ₹61500.00</td> </tr> <tr> <td>iPhone 15 Plus</td> <td>Up to ₹40200.00</td> </tr> <tr> <td>iPhone 15</td> <td>Up to ₹37900.00</td> </tr> </tbody> </table> <p class="dd-link"> <a href="/in/shop/browse/overlay/tradein_landing/iphone_values" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/iphone_values" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="as-buttonlink icon icon-after icon-pluscircle">See all iPhone values</a> </p> <p class="dd-button"> <a href="/in/shop/buy-iphone" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: home/shop_iphone" button="" class="button button-elevated">Shop iPhone</a> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/iphones-value-tradein-202409_GEO_EMEA?wid=928&hei=866&fmt=png-alpha&.v=aHBjaGFSWjRFaHlmSUNGdm1BMTBldFF0ZmF3d0xldHA3SnpBZGo3eWxqNUNJYVZoZTB1V09tM29zaExmYmFsQVlJRG9tMXpLL1lXb3VCd1gyWnZPTDhvVm5HZHIvUUZhZXRFRXY5Tlc4aXdVeWpCNHlGQkE1YmtTc2VXMGRXdUI" alt="iPhone 16 and iPhone 16 Plus with advanced dual-camera system, all-screen design, Dynamic Island, thin black display border, iPhone 16 Pro and iPhone 16 Pro Max with Pro camera system, all-screen design, Dynamic Island, thin black display border" width="464" height="433" class="dd-hero dd-img-iphone ir" /> </div> </div> </div> </div></div> `, }, { category: 'android', title: ` <div class="dd-icon"> <svg height="75" viewBox="0 0 31 75" width="31"><path d="m0 0h31v75h-31z" fill="none" /><path d="m30.1071 15.0537c-.506-1.1963-1.4645-2.1548-2.6608-2.6608-.5983-.2531-1.2559-.3929-1.9463-.3929h-20c-.6904 0-1.348.1399-1.9463.3929-1.1963.506-2.1548 1.4645-2.6608 2.6608-.2531.5983-.3929 1.2559-.3929 1.9463v41c0 2.7615 2.2385 5 5 5h20c2.7615 0 5-2.2385 5-5v-41c0-.6904-.1399-1.348-.3929-1.9463zm-26.6071 1.9463c0-1.1028.8972-2 2-2h20c1.1028 0 2 .8972 2 2v37c0 1.1028-.8972 2-2 2h-20c-1.1028 0-2-.8972-2-2z" /></svg> </div> <div class="t-body-reduced-tight tabnav-label"> Other Smartphones </div> `, content: ` <div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-glyph-gray-tertiary"> Buy an iPhone today and get <span class="dd-glyph-gray">₹995.00-₹29000.00</span> credit when you exchange an <span class="dd-glyph-gray">Android device</span>.<span class="visuallyhidden"> footnote </span>¹ </h2> <table class="dd-table" aria-label="Android Trade-in Values"> <thead class="t-caption dd-glyph-gray-secondary"> <tr> <th>Your device</th> <th>Estimated<br /> trade-in value<span class="visuallyhidden"> footnote </span>¹</th> </tr> </thead> <tbody> <tr> <td>Samsung Galaxy S22 5G</td> <td><span class="nowrap">Up to ₹17500.00</span></td> </tr> <tr> <td>Samsung Galaxy S20 FE 5G</td> <td><span class="nowrap"> Up to ₹7130.00 </span></td> </tr> <tr> <td>Samsung Galaxy M31</td> <td><span class="nowrap">Up to ₹2050.00</span></td> </tr> <tr> <td>OnePlus 7T</td> <td><span class="nowrap">Up to ₹6200.00</span></td> </tr> </tbody> </table> <p class="dd-link"> <a href="/in/shop/browse/overlay/tradein_landing/android_values" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/android_values" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="as-buttonlink icon icon-after icon-pluscircle"> See all Android values</a> </p> <p class="dd-button"> <a href="/in/shop/buy-iphone" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: home/shop_iphone" button="" class="button button-elevated">Shop iPhone</a> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/phone-value-tradein-202303?wid=372&hei=772&fmt=png-alpha&.v=Sm1yZFVQWTMzU0MyNVRWaHJ4NHN0RWI0V3FhRWJEeEc1UDZxVGd5cHVtVHFPRWNDY2o2YTFWQlBKcWxMVTFTenk4Q0p3Q2xtbHZYSXArZTdZWnA2ZTlMUTByNjNPM0EvcUl5cG8rQkJWZGc" alt="A generic Android phone with a black screen." width="186" height="386" class="dd-hero dd-img-phone ir" /> </div> </div> </div> </div> </div> `, }, { category: 'recycle', title: ` <div class="dd-icon"> <svg height="75" viewBox="0 0 57 75"><g> <rect width="57" height="75" fill="none" /><g><path d="M55.932,52.008,46.986,36.5a1.65,1.65,0,0,0-2.859,1.648l8.947,15.514a4.118,4.118,0,0,1-.038,4.164A3.933,3.933,0,0,1,49.62,59.85H35.48l4.431-4.431a1.65,1.65,0,1,0-2.334-2.333l-7.045,7.046,0,0a1.65,1.65,0,0,0,0,2.334h0l7.046,7.047a1.65,1.65,0,1,0,2.334-2.333L35.878,63H49.621a7.06,7.06,0,0,0,6.273-3.528A7.384,7.384,0,0,0,55.932,52.008Z" /><path d="M25.29,59.85H7.379a3.935,3.935,0,0,1-3.417-2.027,4.115,4.115,0,0,1-.035-4.161l6.962-12.071,1.548,5.778a1.65,1.65,0,0,0,3.188-.854l-2.58-9.628a1.65,1.65,0,0,0-2.02-1.167L1.4,38.3a1.65,1.65,0,1,0,.854,3.188l5.783-1.55L1.068,52.012A7.381,7.381,0,0,0,1.1,59.473,7.059,7.059,0,0,0,7.378,63H25.29a1.529,1.529,0,0,0,1.65-1.5A1.65,1.65,0,0,0,25.29,59.85Z" /><path d="M31.908,17.279l6.973,12.065L33.1,27.8a1.65,1.65,0,1,0-.854,3.188l9.629,2.58A1.648,1.648,0,0,0,43.9,32.4l2.58-9.628a1.65,1.65,0,0,0-3.187-.854L41.741,27.7,34.766,15.629a7.289,7.289,0,0,0-12.629,0l-8.961,15.5a1.65,1.65,0,1,0,2.857,1.651L25,17.277a3.988,3.988,0,0,1,6.912,0Z" /></g></g></svg> </div> <div class="t-body-reduced-tight tabnav-label"> Recycling </div> `, content: ` <div class="dd-value-card"> <div class="dd-wrapper"> <div class="dd-value-card"> <div class="dd-wrapper"> <div class="row"> <div class="column large-6 small-12 small-order-2"> <div class="dd-content"> <h2 class="t-eyebrow-elevated dd-compact-right-large-10"> Don’t need it? We’ll take it. </h2> <p class="t-body"> We’ll recycle your Apple devices, cables, cases, accessories and other similar electronics for free. You’ll help protect the earth’s precious resources and reduce waste as we work towards a better future for the planet.</p> <p class="dd-button"> <a href="https://www.apple.com/in/recycling" data-slot-name="main7" data-feature-name="Astro Link" data-display-name="AOS: www.apple.com/in/recycling" button="" class="button button-elevated" target="_blank">Get started</a> </p> </div> </div> <div class="column large-6 small-12 small-order-1"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/1/as-images.apple.com/is/other-value-tradein-202401?wid=1020&hei=964&fmt=png-alpha&.v=d2NteUpIWVowaDRrbVVkOW9CMmxueUQxUjZ0THIyRUpXVkxLRWZBbXAwTGRuQm9nT05SRGJWa3c3anBlRDFJN3NxQzRkL3kwL2ZYMXFFTzRIdXZqTU9wRGIvQXFWMERHZmx1SVdkTVlPMzg" alt="A variety of Apple products eligible for recycling, including Apple TV 4K, Magic Mouse, AirPods, Apple HomePod mini, AirTag and charging cables." width="510" height="482" class="dd-hero dd-img-other ir" /> </div> </div> </div> </div> </div> </div> </div> `, }, ], } </script> </div> </div> <div class="as-l-fullwidth " data-events="event52"> <div> </div> </div> <div class="as-l-fullwidth " data-events="event52"> <div> <div class="dd-tradein-ways dd-fill-tertiary" data-analytics-section="WaysToTradeIn"> <div class="dd-l-plate"> <div class="dd-info"> <h2 class="t-headline-elevated"> Two easy ways to exchange. </h2> <p class="t-intro-elevated dd-compact-large-12"> Exchange your way — online or in person at Apple BKC or Apple Saket. From getting an estimate to returning your device, we’ll help every step of the way. </p> </div> </div> <div class="dd-toggle"> <div data-react-tabs="" data-ase-rerender="" data-bootstrap="dd-tabs-ways" class="rf-tradein-tabsection"></div> </div> <script> window['dd-tabs-ways'] = { items: [{ title: 'Online', content: ` <div class="dd-l-mw1000"> <div class="dd-header"> <h3 class="t-headline-reduced"> Get credit toward a new Apple product. </h3> </div> <div class="dd-grid"> <ol role="list" class="row justify-content-center"> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/online-step1-card-tradein-202303?wid=750&hei=456&fmt=png-alpha&.v=1679589167299" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 1 </p> <p class="t-eyebrow-elevated"> See how much you can save. </p> <p> First, get your exchange estimate. Then choose a new iPhone, add your smartphone to exchange and check out. </p> </div> </div> </div> </li> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/online-step2-card-tradein-202303?wid=750&hei=456&fmt=png-alpha&.v=1679589167296" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 2 </p> <p class="t-eyebrow-elevated"> Get your device ready to exchange. </p> <p> We’ll send you an exchange confirmation email with instructions on how to back up your personal data and prepare your device. You’ll give your old device to the courier when they deliver your new item. <p><a href="https://www.apple.com/in/shop/trade-in/how-to" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: shop/trade-in/how-to" class="more">Learn more</a></p> </p> </div> </div> </div> </li> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/online-step3-card-tradein-202303?wid=750&hei=456&fmt=png-alpha&.v=1679589167301" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 3 </p> <p class="t-eyebrow-elevated"> Give to courier or drop it off. </p> <p> The courier will verify and collect your exchange device when they deliver your new iPhone. If you are picking up your order at an Apple Store, you can choose to take your exchange item at the same time. </p> </div> </div> </div> </li> </ol> </div> </div> <div class="dd-tradein-qa dd-fill-tertiary"> <h2 class="t-eyebrow-elevated dd-text-align-center dd-compact-small-18"> Quick answers about trading in online. </h2> <div data-react-gallery="" data-ase-rerender="" data-bootstrap="dd-gallery-online"></div> </div> `, }, { title: 'In-store', content: ` <div class="dd-l-mw1000"> <div class="dd-header"> <h3 class="t-headline-reduced">Get instant credit towards an in‑store purchase.</h3> </div> <div class="dd-grid"> <ol role="list" class="row justify-content-center"> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/instore-step1-card-tradein-202303?wid=750&hei=456&fmt=png-alpha&.v=1679589167301" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 1 </p> <p class="t-eyebrow-elevated"> Get your device ready to exchange. </p> <p class="dd-compact-right-large-5"> Follow a few simple steps to back up your data and prepare your device before you bring it in. </p> <p class="dd-link dd-expand-right-large-8"> <a href="/in/shop/browse/overlay/tradein_landing/tradein_preparation" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/tradein_preparation" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="as-buttonlink"> See how to prepare your device</a> </p> </div> </div> </div> </li> <li role="listitem" class="column large-4 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/instore-step2-card-tradein-202303?wid=750&hei=456&fmt=png-alpha&.v=1679589167304" alt="" width="375" height="228" class="dd-hero ir" /> </div> <div class="dd-details"> <p class="dd-glyph-gray-secondary"> STEP 2 </p> <p class="t-eyebrow-elevated"> Take it to an Apple Store. </p> <p> A Specialist will inspect your device and give you an exact value on the spot. If it doesn’t have any value, we can recycle it for free. </p> </div> </div> </div> </li> </ol> </div> </div> <div class="dd-tradein-qa dd-fill-tertiary"> <h2 class="t-eyebrow-elevated dd-text-align-center dd-compact-small-18"> Quick answers about trading in at an Apple Store. </h2> <div data-react-gallery="" data-ase-rerender="" data-bootstrap="dd-gallery-retail"></div> </div> `, }, ], props: { defaultIndex: 0, metrics : { feature : 'tradeIn' , items: ['online', 'in-store'] }, } } </script> <script> window['dd-gallery-online'] = { props: { fade: false, showMowPeek: true, metrics: { slot: 'TradeIn', feature: 'answer_gallery' }, dotnavProps: { bar: false }, a11y: { items: ['Quick answers 1', 'Quick answers 2', 'Quick answers 3', 'Quick answers 4', 'Quick answers 5', 'Quick answers 6', 'Quick answers 7', 'Quick answers 8', 'Quick answers 9', 'Quick answers 10', 'Quick answers 11'] } }, items: [ ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Is there a way to track my exchange’s status? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/specialist-online-value-tradein-card-03-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659228" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> If you’ve bought a new device online with an exchange, you can track your status <a href="https://secure.store.apple.com/in/shop/order/list" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: OrderStatus" target="_blank">here<span class="visuallyhidden">(opens in new window)</span></a>. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How do I prepare my device before I exchange it? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/specialist-online-value-tradein-card-04-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659229" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Have your old smartphone ready to give to the courier when they deliver your new iPhone. <a href="/in/shop/trade-in/how-to" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: home/tradein/how_to" class="more">Follow these step-by-step instructions</a> </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How do I return my device? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/specialist-online-value-tradein-card-05-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659227" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Your trade-in confirmation email will show you in detail how to return your device. To complete the exchange, either a courier will pick up your device or you can drop it off at an Apple Store. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> If I buy a new device online with an exchange, when is credit applied? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/specialist-online-value-tradein-card-07-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659217" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> We’ll give you instant credit for your exchange, lowering your order total. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How much will I get for my device? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/specialist-online-value-tradein-card-08-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659218" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> It depends on the device, model, manufacturer, and condition. Answer a few questions about your device and we’ll give you an estimate. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Does Apple offer recycling? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/specialist-online-value-tradein-card-11-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683659145" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Yes. Apple Trade In lets you recycle any Apple device for free at an Apple Store location or on apple.com. Additional items accepted for recycling include batteries, cables, cases, monitors, packaging and more. </p> </div> </div> </div> </div> </div> ` , ` <div class="dd-qa-card dd-more"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-see-all"> <h3 class="t-intro"> Have more questions? </h3> <p class="dd-link"> <a href="#" class="more"><button class="as-buttonlink " data-dcm-scroll="#generic-group-faq-app">See all FAQs</button></a> </p> </div> </div> </div> </div> </div> ` ], }; </script> <script> window['dd-gallery-retail'] = { props: { fade: false, showMowPeek: true, metrics: { slot: 'TradeIn', feature: 'answer_gallery' }, dotnavProps: { bar: false }, a11y: { items: ['Quick answers 1', 'Quick answers 2', 'Quick answers 3'] } }, items: [ ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> How do I prepare my device before I trade it in? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/specialist-store-value-tradein-card-02-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683633392" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Follow the step-by-step instructions to <a href="/in/shop/browse/overlay/tradein_landing/tradein_preparation" data-slot-name="main9" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/tradein_preparation" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load"> get your device ready to trade in.</a></p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro">How much will I get for my device?</h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/specialist-store-value-tradein-card-03-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683633393" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> It depends on the device, model, manufacturer, and condition. Answer a few questions about your device and we’ll give you an estimate.</p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Can I get an estimate online, then trade in at an Apple Store? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/specialist-store-value-tradein-card-04-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683633396" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> If you explore a new purchase, you can use the online tool to get an estimate. Then take in your device and a Specialist will inspect it and give you an exact value. </p> </div> </div> </div> </div> </div> `,` <div class="dd-qa-card"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-question"> <h3 class="t-intro"> Does Apple offer recycling? </h3> </div> <div class="dd-answer"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/specialist-store-value-tradein-card-06-202303?wid=148&hei=148&fmt=png-alpha&.v=1679683633389" alt="" width="74" height="74" class="dd-hero ir" /> </div> <p class="dd-copy"> Yes. Apple Trade In lets you recycle any Apple device for free at an Apple Store location or on apple.com. Additional items accepted for recycling include batteries, cables, cases, monitors, packaging and more. </p> </div> </div> </div> </div> </div> `, ` <div class="dd-qa-card dd-more"> <div class="dd-item"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-see-all"> <h3 class="t-intro"> Have more questions? </h3> <p class="dd-link"> <a href="#" class="more"><button class="as-buttonlink " data-dcm-scroll="#generic-group-faq-app">See all FAQs</button></a> </p> </div> </div> </div> </div> </div> ` ], }; </script> </div> </div> </div> <div class="as-l-fullwidth " data-events="event52"> <div> <div class="dd-tradein-reasons" data-analytics-section="ReasonsToTradeInWithApple"> <div class="dd-l-mw1010"> <div class="dd-header"> <h2 class="t-headline-elevated dd-expand-large-2" aria-label="All the reasons to trade in with Apple. Including one very big One. The letter O in the word One is replaced with Globe Emoji, showing Europe-Africa.">All the reasons to trade in with Apple. Including one very big 🌍ne.</h2> </div> <div class="dd-grid"> <ul class="row"> <li class="column large-6 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/easy-card-tradein-202303?wid=1028&hei=1388&fmt=png-alpha&.v=1679589166808" alt="" width="514" height="694" class="dd-hero ir" /> </div> <div class="dd-info"> <h3 class="t-eyebrow-elevated"> Easy in every way. </h3> <p class="t-body"> Exchange online or at an Apple Store. We’ll give you instant credit toward a purchase, lowering your order total. </p> </div> </div> </div> </li> <li class="column large-6 small-12"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/privacy-card-tradein-202303?wid=1028&hei=1388&fmt=png-alpha&.v=1679589167316" alt="" width="514" height="694" class="dd-hero ir" /> </div> <div class="dd-info"> <h3 class="t-eyebrow-elevated"> Your privacy, protected. </h3> <p class="t-body"> Whether you’re backing up, transferring or just erasing your personal data, we can show you how to handle it safely and securely. </p> </div> </div> </div> </li> </ul> <ul class="row"> <li class="column large-4 small-12" data-analytics-region="recycling"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-info"> <h3 class="t-headline dd-compact-right-large-5"> Good for the planet. </h3> <p class="t-body dd-compact-right-large-8"> If your device is in good shape, we’ll help get it to a new owner. Or, if it’s seen better days, we can recycle it for free. </p> <p class="dd-button"> <a href="https://apple.com/in/recycling" data-slot-name="main10" data-feature-name="Astro Link" data-display-name="AOS: apple.com/in/recycling" class="button button-elevated" target="_blank">Recycle your device</a> </p> </div> </div> </div> </li> <li class="column large-4 small-12" data-analytics-region="valueprop1"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/recycle-tradein-202404?wid=272&hei=260&fmt=png-alpha&.v=1711910355287" alt="Green recycling logo." width="136" height="130" class="dd-hero ir" /> </div> <div class="dd-info"> <p class="t-body dd-glyph-gray-secondary-alt"> <span class="dd-glyph-gray">Doing more, using less.</span> We’re using more recycled content in our products than ever before. And we’re recovering crucial materials from end-of-life devices to use again in new ones. </p> <p class="dd-link"> <a href="/in/shop/browse/overlay/tradein_landing/using_recycled_materials" data-slot-name="main10" data-feature-name="Astro Link" data-display-name="AOS: overlay/tradein_landing/using_recycled_materials" role="button" data-ase-loader="buyflow-info-overlay-loader" data-ase-loader-action="load" class="as-buttonlink icon icon-after icon-pluscircle" aria-label="Learn more about recycled material in new products">Learn more</a> </p> </div> </div> </div> </li> <li class="column large-4 small-12" data-analytics-region="valueprop2"> <div class="dd-wrapper"> <div class="dd-content"> <div class="dd-image"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/environment-tradein-202404?wid=272&hei=260&fmt=png-alpha&.v=1711910273289" alt="Green sketch drawing of Planet Earth." width="136" height="130" class="dd-hero ir" /> </div> <div class="dd-info"> <p class="t-body dd-glyph-gray-secondary-alt"> <span class="dd-glyph-gray">For a better future.</span> By 2030, we aim to reduce our carbon footprint by using more recycled and renewable materials, clean energy and low-carbon shipping. </p> <p class="dd-link"> <a href="https://www.apple.com/in/environment" data-slot-name="main10" data-feature-name="Astro Link" data-display-name="AOS: environment" class="more" aria-label="Learn more about how Apple is reducing its environmental impact.">Learn more about Apple 2030</a> </p> </div> </div> </div> </li> </ul> </div> </div> </div> </div> </div> <div data-tradeup-banner id="tradeup-app" class="rs-tradeup"></div> <div id="generic-faq-app"></div> <div id="generic-group-faq-app" data-react-group-faq data-analytics-section="faq"></div> <div id="generic-additional-app"></div> <div class="as-footnotes"> <div class="buystrip buystrip-background" data-autom="footnotes-buystrip"> <div class="buystrip-content"> <section class="buystrip-items"> <section class="buystrip-item"> <div class="buystrip-item-content superlink"> <figure class="buystrip-item-icon"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/icon-chat-grey-2017?wid=94&hei=112&fmt=png-alpha&.v=1586396516741" alt="" width="47" height="56" class="ir" /> </figure> <h3 class="buystrip-item-title"> Get help buying </h3> <p class="buystrip-item-copy pd-util-compact-large-7"> Have a question? Call a Specialist or chat online. Call 000800 040 1966. </p> <span class="block-link buystrip-item-cta"> <a href="#" target="_blank" class="as-chat-button active as-buttonlink icon icon-after icon-external" data-autom="chat-with-a-specialist-link" data-relatedlink="chat-with-a-specialist">Contact us<span class="a11y">(opens in new window)</span></a> </span> </div> </section> <section class="buystrip-item"> <div class="buystrip-item-content superlink"> <figure class="buystrip-item-icon"> <img src="https://store.storeimages.cdn-apple.com/4668/as-images.apple.com/is/icon-shipping-grey-2017?wid=89&hei=112&fmt=png-alpha&.v=1624381070000" alt="" width="44" height="56" class="ir" /> </figure> <h3 class="buystrip-item-title">Free two-day delivery</h3> <p class="buystrip-item-copy">Get free two-day delivery direct to your door.</p> <p class="buystrip-item-cta"><a href="/in/shop/shipping-pickup" data-slot-name="main23" data-feature-name="Astro Link" data-display-name="AOS: home/shipping_pickup" class="more">Learn more<span class="visuallyhidden"> Free delivery</span></a></p> </div> </section> </section> </div> </div> </div> <div class="group-faq-section noscript as-l-container"> <h2 class="rc-accordion-title"> More questions? More answers. </h2> <div class="rc-accordion rc-accordion-compact rc-accordion-hover"> <ul class="rc-accordion"> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> What devices are eligible to exchange? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> You can exchange many Apple and third-party devices, including Samsung and Google smartphones for instant credit. You can do it all online (iPhone) or at any Apple Store (iPhone, Mac portables, iPad, and Apple Watch). If your device isn’t eligible for any exchange value, you can still recycle it with Apple for free. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Can I exchange an engraved device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Yes, engraved Apple products are eligible for exchange through Apple Trade In. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How much will I get for my device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> It depends on the device, model, manufacturer and condition. Answer a few questions accurately, and once we’ve received the device within the specified time frame and verified its condition, you’ll most likely receive the full amount of the estimated refund.<br /><br /> Keep in mind that the condition of your trade-in needs to match what you told us. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Can I get an estimate online, then exchange at an Apple Store? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> For iPhone only, the Apple Trade In programme is available on apple.com as well as in all our retail stores.<br /><br /> A Specialist will evaluate your device on the spot, so the trade-in credit you get in-store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.<br /><br /> If your trade-in doesn’t pass the diagnostic test or the condition doesn’t match what you described, we’ll offer you a choice. You can accept and pay the difference between the trade-in credit you already received and the revised value of your device. Or you can keep your trade-in device and pay back the entire instant credit amount. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I find the serial number on my Apple device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the  menu and go to About This Mac.<br /><br /> If you’re still unable to locate it, there are a few other ways to <a href="https://support.apple.com/en-in/HT204308" target="_blank">find your serial number<span class="visuallyhidden">(opens in new window)</span></a>.<br /><br /> You’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac or Apple Watch. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Why can’t I pay monthly after I add my trade-in? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-3"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> In some cases, you will be eligible to receive your trade-in value as an instant credit when you choose monthly payments, reducing the order total (the amount to be financed). If your trade-in value is close to the price of your new device, then the remaining amount due becomes too low to qualify for financing. You can continue your transaction by choosing to pay in full, and you’ll receive your trade-in value when the device is received and verified.<br /><br /> <a href="https://www.apple.com/in/shop/ways-to-buy" target="_blank">Learn more about financing offers<span class="visuallyhidden">(opens in new window)</span></a> </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> If I buy a new iPhone online with an exchange, when is the credit applied? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-4"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> We’ll give you instant credit for your exchange, lowering your order total. We’ll verify and complete your trade-in at the same time we deliver your new iPhone or when you pick it up at an Apple Store. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I send back my device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-3"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Your trade-in confirmation email will show you in detail how to return your device, whether a courier picks it up or you drop it off at an Apple Store. <br /><br /> Here’s <a href="https://support.apple.com/en-in/HT210225" target="_blank"><span class="visuallyhidden">(opens in new window)</span>how to prepare and package your Apple Watch, iPhone or Android device</a>.<br /> Here’s <a href="https://support.apple.com/en-in/HT210994" target="_blank"><span class="visuallyhidden">(opens in new window)</span>how to prepare and package your iPad</a>.<br /> Here’s<a href="https://support.apple.com/en-in/HT211018" target="_blank"><span class="visuallyhidden">(opens in new window)</span> how to prepare and package Mac notebooks</a>.<br /> Here’s <a href="https://support.apple.com/en-in/HT211120" target="_blank"><span class="visuallyhidden">(opens in new window)</span>how to prepare and package your iMac</a>.<br /> Here’s <a href="https://support.apple.com/en-in/HT211152" target="_blank"><span class="visuallyhidden">(opens in new window)</span>how to prepare and package your Mac Pro</a>.<br /> Here’s <a href="https://support.apple.com/en-in/HT211133" target="_blank"><span class="visuallyhidden">(opens in new window)</span>how to prepare and package your Mac mini</a>. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I prepare my device before I exchange it? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> If you exchange online for an iPhone, follow these step-by-step instructions to prepare your device for doorstep delivery.<br /><br /> <a href="https://www.apple.com/in/shop/trade-in/how-to" target="_blank">See how to prepare your device > <span class="visuallyhidden">(opens in new window)</span></a><br /><br /> If you purchase a new iPhone online and want to pick it up at the Apple Store, you’ll bring in your exchange device at the same time. For exchange in the store, you only need to back up your data to iCloud beforehand. This is also true for any iPad, Mac, or Apple Watch you want to exchange at an Apple Store.<br /><br /> Here’s <a href="https://support.apple.com/en-in/HT201351" target="_blank">what to do before you trade in your iPhone, iPad, or iPod touch<span class="visuallyhidden">(opens in new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-in/HT201065" target="_blank">what to do before you trade in your Mac<span class="visuallyhidden">(opens in new window)</span></a>.<br /> Here’s <a href="https://support.apple.com/en-in/HT208855" target="_blank">what to do before you trade in your Apple Watch<span class="visuallyhidden">(opens in new window)</span></a>.<br /><br /> </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I turn off Find My? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> To turn off Find My on your Apple device: <ol> <li>Tap Settings. </li> <li>Tap iCloud.</li> <li>Sign in with your Apple Account, if necessary.</li> <li> Turn off Find My.</li> </ol> If you don’t have your physical device, you can <a href="https://support.apple.com/en-in/HT201441" target="_blank">turn off Find My via iCloud<span class="visuallyhidden">(opens in new window)</span></a>. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I transfer my data to my new device? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Getting ready to trade in is easy. If your smartphone is an iPhone, you need to <a href="https://support.apple.com/en-in/HT203977" target="_blank">back up your data<span class="visuallyhidden">(opens in new window)</span></a> as well as know your Apple ID and Password so you can turn off Find My iPhone when the courier arrives. If your smartphone is an Android, you need to back up your data and download the <a href="https://play.google.com/store/apps/details?id=in.cashify.verify" target="_blank">Verify app<span class="visuallyhidden">(opens in new window)</span></a>.<br /><br /> Regardless of the type of smartphone you have, it will need to access the internet at your location and you’ll need to back up your data.<br /><br /> We’ve put together a step-by-step guide to help you <a href="https://www.apple.com/in/shop/trade-in/how-to" target="_blank">get ready to trade in<span class="visuallyhidden">(opens in new window)</span></a>." </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Is there a way to track my exchange’s status? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Yes. If you’ve bought a new device online with a trade-in, you can <a href="https://secure6.store.apple.com/shop/order/list" target="_blank">track your status<span class="visuallyhidden">(opens in new window)</span></a> at any time. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Can I cancel a trade-in? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.<br /><br /> If you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it.<br /><br /> If you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Why did I receive a revised value for my exchange? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-2"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> During the doorstep exchange process, if your trade-in doesn’t pass the diagnostic test or the condition doesn’t match what you described, we’ll offer you a choice.<br /><br /> You can accept and pay the difference between the trade-in credit you already received and the revised value of your device. Or you can keep your trade-in device and pay back the entire instant credit amount. As soon as payment is completed for the balance owed, the courier will hand you the new iPhone. The courier will accept cash, credit or debit card payments.<br /><br /> If you decide that you don’t want the new iPhone, the courier will return the delivery, notify Apple, and we’ll refund your original payment method. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-3"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> Does Apple offer recycling? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-0"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> Yes. Apple Trade In lets you recycle any Apple device at an Apple Store location and on apple.com for free. Items accepted for recycling include the device as well as batteries, cables, cases, monitors, packaging and more. Free recycling is available to our commercial, education and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way. </div> </div> </div> </div> </li> <li class="rc-accordion-item"> <h3 class="rc-accordion-header"> <button class="rc-accordion-button"> <span class="rc-accordion-title"> How do I prepare my device for recycling? </span> <span class="icon icon-plus as-accordion-plusicon"></span> </button> </h3> <div class="r-height-transition-enter-done" id="question-1"> <div data-core-accordion-content> <div class="rc-accordion-content row"> <div class="rc-accordion-box-content column large-10 small-12"> <p>Before you send us your device by post or drop it off at an Apple Store, make sure you have backed up your data. After saving your data, remove any personal data from the device you wish to recycle. You will no longer have access to the device after recycling it with Apple.</p> <p> <b>If you are sending your old device by post, please note:</b> <br /> Devices that contain batteries should be packed in compliance with all applicable laws, regulations and industry best practices, which typically include the guidelines below: </p> <br /> <ul> <li>Do not send loose batteries.</li> <li>Discharge the unit to less than 30%.</li> <li>Do not send electronics that are disassembled into parts.</li> <li>Do not send electronics with swollen, damaged or defective batteries.</li> <li>For whole units, surround the product with at least 6 centimetres of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box.</li> <li>Send only one device per box.</li> </ul> </div> </div> </div> </div> </li> </ul> </div> </div> <script> window.GLOBAL_ASSETS = { open: "Open", close: "Close", top: "Top", right: "Right", bottom: "Bottom", left: "Left", next: "Next", previous: "Previous", selected: "Selected", show: "Show", hide: "Hide", play: "Play", pause: "Pause", replay: "Replay", mute: "", unmute: "Unmute", loading: "Loading", fullscreen: "Show fullscreen", pip: "Show picture-in-picture", airplay: "Show AirPlay", captions: "Show captions", showMore: "Show more", showLess: "Show less", more: "More", less: "Less", item: "Item", image: "Image", video: "Video", edit: "Edit", change: "Change", update: "Update", add: "Add", remove: "Remove", save: "Save", saved: "Saved", cancel: "Cancel", submit: "Submit", reset: "Reset", confirm: "Confirm", opensNewWindow: "(opens in new window)", search: "Search", collapse: "Collapse", a11yLocalText: "local", downloadText: "Download", gallery: "Gallery", galleryItem: "Gallery item", inProgress: "In progress", footnotes: "Footnotes", previousGalleryImage: "Previous gallery image", nextGalleryImage: "Next gallery image" }; window.pageLevelData.chat = {}; // FAQ window.pageLevelData.faqSection = { }; window.pageLevelData.groupFaqSection = {"sectionId":"FAQ","header":"More questions? More answers.","defaultGroup":"All","questionGroups":{"items":[{"index":0,"value":{"questionGroupName":"Device Eligibility","questionItems":{"items":[{"index":0,"value":{"questionTitle":"What devices are eligible to exchange?","answerDescriptionData":{"items":[{"index":0,"value":"You can exchange many Apple and third-party devices, including Samsung and Google smartphones for instant credit. You can do it all online (iPhone) or at any Apple Store (iPhone, Mac portables, iPad, and Apple Watch). If your device isn’t eligible for any exchange value, you can still recycle it with Apple for free.","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":1,"even":true,"first":true},{"index":1,"value":{"questionTitle":"Can I exchange an engraved device?","answerDescriptionData":{"items":[{"index":0,"value":"Yes, engraved Apple products are eligible for exchange through Apple Trade In. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value.","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":2,"even":false,"first":false},{"index":2,"value":{"questionTitle":"","answerDescriptionData":{"items":[{"index":0,"value":"","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":true,"position":3,"even":true,"first":false}],"size":3}},"last":false,"position":1,"even":true,"first":true},{"index":1,"value":{"questionGroupName":"Device Value and Credit","questionItems":{"items":[{"index":0,"value":{"questionTitle":"How much will I get for my device?","answerDescriptionData":{"items":[{"index":0,"value":"It depends on the device, model, manufacturer and condition. Answer a few questions accurately, and once we’ve received the device within the specified time frame and verified its condition, you’ll most likely receive the full amount of the estimated refund.<br /><br />\nKeep in mind that the condition of your trade-in needs to match what you told us.","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":1,"even":true,"first":true},{"index":1,"value":{"questionTitle":"Can I get an estimate online, then exchange at an Apple Store?","answerDescriptionData":{"items":[{"index":0,"value":"For iPhone only, the Apple Trade In programme is available on apple.com as well as in all our retail stores.<br /><br />\nA Specialist will evaluate your device on the spot, so the trade-in credit you get in-store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.<br /><br />\nIf your trade-in doesn’t pass the diagnostic test or the condition doesn’t match what you described, we’ll offer you a choice. You can accept and pay the difference between the trade-in credit you already received and the revised value of your device. Or you can keep your trade-in device and pay back the entire instant credit amount.","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":2,"even":false,"first":false},{"index":2,"value":{"questionTitle":"How do I find the serial number on my Apple device?","answerDescriptionData":{"items":[{"index":0,"value":"On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the  menu and go to About This Mac.<br /><br />\nIf you’re still unable to locate it, there are a few other ways to <a href=\"https://support.apple.com/en-in/HT204308\" target=\"_blank\">find your serial number<span class=\"visuallyhidden\">(opens in new window)</span></a>.<br /><br />\nYou’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac or Apple Watch.","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":3,"even":true,"first":false},{"index":3,"value":{"questionTitle":"Why can’t I pay monthly after I add my trade-in?","answerDescriptionData":{"items":[{"index":0,"value":"In some cases, you will be eligible to receive your trade-in value as an instant credit when you choose monthly payments, reducing the order total (the amount to be financed). If your trade-in value is close to the price of your new device, then the remaining amount due becomes too low to qualify for financing. You can continue your transaction by choosing to pay in full, and you’ll receive your trade-in value when the device is received and verified.<br /><br />\n<a href=\"https://www.apple.com/in/shop/ways-to-buy\" target=\"_blank\">Learn more about financing offers<span class=\"visuallyhidden\">(opens in new window)</span></a>","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":4,"even":false,"first":false},{"index":4,"value":{"questionTitle":"If I buy a new iPhone online with an exchange, when is the credit applied?","answerDescriptionData":{"items":[{"index":0,"value":"We’ll give you instant credit for your exchange, lowering your order total. We’ll verify and complete your trade-in at the same time we deliver your new iPhone or when you pick it up at an Apple Store.","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":true,"position":5,"even":true,"first":false}],"size":5}},"last":false,"position":2,"even":false,"first":false},{"index":2,"value":{"questionGroupName":"Timing and Process","questionItems":{"items":[{"index":0,"value":{"questionTitle":"","answerDescriptionData":{"items":[{"index":0,"value":"","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":1,"even":true,"first":true},{"index":1,"value":{"questionTitle":"","answerDescriptionData":{"items":[{"index":0,"value":"","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":2,"even":false,"first":false},{"index":2,"value":{"questionTitle":"","answerDescriptionData":{"items":[{"index":0,"value":"","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":3,"even":true,"first":false},{"index":3,"value":{"questionTitle":"How do I send back my device?","answerDescriptionData":{"items":[{"index":0,"value":"Your trade-in confirmation email will show you in detail how to return your device, whether a courier picks it up or you drop it off at an Apple Store. <br /><br />\nHere’s <a href=\"https://support.apple.com/en-in/HT210225\" target=\"_blank\"><span class=\"visuallyhidden\">(opens in new window)</span>how to prepare and package your Apple Watch, iPhone or Android device</a>.<br />\nHere’s <a href=\"https://support.apple.com/en-in/HT210994\" target=\"_blank\"><span class=\"visuallyhidden\">(opens in new window)</span>how to prepare and package your iPad</a>.<br />\nHere’s<a href=\"https://support.apple.com/en-in/HT211018\" target=\"_blank\"><span class=\"visuallyhidden\">(opens in new window)</span> how to prepare and package Mac notebooks</a>.<br />\nHere’s <a href=\"https://support.apple.com/en-in/HT211120\" target=\"_blank\"><span class=\"visuallyhidden\">(opens in new window)</span>how to prepare and package your iMac</a>.<br />\nHere’s <a href=\"https://support.apple.com/en-in/HT211152\" target=\"_blank\"><span class=\"visuallyhidden\">(opens in new window)</span>how to prepare and package your Mac Pro</a>.<br />\nHere’s <a href=\"https://support.apple.com/en-in/HT211133\" target=\"_blank\"><span class=\"visuallyhidden\">(opens in new window)</span>how to prepare and package your Mac mini</a>.","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":true,"position":4,"even":false,"first":false}],"size":4}},"last":false,"position":3,"even":true,"first":false},{"index":3,"value":{"questionGroupName":"Device Prep and Data Transfer","questionItems":{"items":[{"index":0,"value":{"questionTitle":"How do I prepare my device before I exchange it? ","answerDescriptionData":{"items":[{"index":0,"value":"If you exchange online for an iPhone, follow these step-by-step instructions to prepare your device for doorstep delivery.<br /><br />\n<a href=\"https://www.apple.com/in/shop/trade-in/how-to\" target=\"_blank\">See how to prepare your device > <span class=\"visuallyhidden\">(opens in new window)</span></a><br /><br />\nIf you purchase a new iPhone online and want to pick it up at the Apple Store, you’ll bring in your exchange device at the same time. For exchange in the store, you only need to back up your data to iCloud beforehand. This is also true for any iPad, Mac, or Apple Watch you want to exchange at an Apple Store.<br /><br />\nHere’s <a href=\"https://support.apple.com/en-in/HT201351\" target=\"_blank\">what to do before you trade in your iPhone, iPad, or iPod touch<span class=\"visuallyhidden\">(opens in new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-in/HT201065\" target=\"_blank\">what to do before you trade in your Mac<span class=\"visuallyhidden\">(opens in new window)</span></a>.<br />\nHere’s <a href=\"https://support.apple.com/en-in/HT208855\" target=\"_blank\">what to do before you trade in your Apple Watch<span class=\"visuallyhidden\">(opens in new window)</span></a>.<br /><br />","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":1,"even":true,"first":true},{"index":1,"value":{"questionTitle":"How do I turn off Find My?","answerDescriptionData":{"items":[{"index":0,"value":"To turn off Find My on your Apple device:\n<ol>\n<li>Tap Settings. </li>\n<li>Tap iCloud.</li>\n<li>Sign in with your Apple Account, if necessary.</li>\n<li> Turn off Find My.</li> </ol>\nIf you don’t have your physical device, you can <a href=\"https://support.apple.com/en-in/HT201441\" target=\"_blank\">turn off Find My via iCloud<span class=\"visuallyhidden\">(opens in new window)</span></a>.","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":2,"even":false,"first":false},{"index":2,"value":{"questionTitle":"How do I transfer my data to my new device? ","answerDescriptionData":{"items":[{"index":0,"value":"Getting ready to trade in is easy. If your smartphone is an iPhone, you need to <a href=\"https://support.apple.com/en-in/HT203977\" target=\"_blank\">back up your data<span class=\"visuallyhidden\">(opens in new window)</span></a> as well as know your Apple ID and Password so you can turn off Find My iPhone when the courier arrives. If your smartphone is an Android, you need to back up your data and download the <a href=\"https://play.google.com/store/apps/details?id=in.cashify.verify\" target=\"_blank\">Verify app<span class=\"visuallyhidden\">(opens in new window)</span></a>.<br /><br />\nRegardless of the type of smartphone you have, it will need to access the internet at your location and you’ll need to back up your data.<br /><br />\nWe’ve put together a step-by-step guide to help you <a href=\"https://www.apple.com/in/shop/trade-in/how-to\" target=\"_blank\">get ready to trade in<span class=\"visuallyhidden\">(opens in new window)</span></a>.\"","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":true,"position":3,"even":true,"first":false}],"size":3}},"last":false,"position":4,"even":false,"first":false},{"index":4,"value":{"questionGroupName":"Tracking and Changes","questionItems":{"items":[{"index":0,"value":{"questionTitle":"Is there a way to track my exchange’s status?","answerDescriptionData":{"items":[{"index":0,"value":"Yes. If you’ve bought a new device online with a trade-in, you can <a href=\"https://secure6.store.apple.com/shop/order/list\" target=\"_blank\">track your status<span class=\"visuallyhidden\">(opens in new window)</span></a> at any time.","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":1,"even":true,"first":true},{"index":1,"value":{"questionTitle":"Can I cancel a trade-in?","answerDescriptionData":{"items":[{"index":0,"value":"If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.<br /><br />\nIf you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it.<br /><br />\nIf you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device.","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":2,"even":false,"first":false},{"index":2,"value":{"questionTitle":"Why did I receive a revised value for my exchange?","answerDescriptionData":{"items":[{"index":0,"value":"During the doorstep exchange process, if your trade-in doesn’t pass the diagnostic test or the condition doesn’t match what you described, we’ll offer you a choice.<br /><br />\nYou can accept and pay the difference between the trade-in credit you already received and the revised value of your device. Or you can keep your trade-in device and pay back the entire instant credit amount. As soon as payment is completed for the balance owed, the courier will hand you the new iPhone. The courier will accept cash, credit or debit card payments.<br /><br />\nIf you decide that you don’t want the new iPhone, the courier will return the delivery, notify Apple, and we’ll refund your original payment method.\n","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":3,"even":true,"first":false},{"index":3,"value":{"questionTitle":"","answerDescriptionData":{"items":[{"index":0,"value":"","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":true,"position":4,"even":false,"first":false}],"size":4}},"last":false,"position":5,"even":true,"first":false},{"index":5,"value":{"questionGroupName":"Recycling","questionItems":{"items":[{"index":0,"value":{"questionTitle":"Does Apple offer recycling?","answerDescriptionData":{"items":[{"index":0,"value":"Yes. Apple Trade In lets you recycle any Apple device at an Apple Store location and on apple.com for free. Items accepted for recycling include the device as well as batteries, cables, cases, monitors, packaging and more. Free recycling is available to our commercial, education and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":false,"position":1,"even":true,"first":true},{"index":1,"value":{"questionTitle":"How do I prepare my device for recycling?","answerDescriptionData":{"items":[{"index":0,"value":"<p>Before you send us your device by post or drop it off at an Apple Store, make sure you have backed up your data. After saving your data, remove any personal data from the device you wish to recycle. You will no longer have access to the device after recycling it with Apple.</p>\n\n<p>\n <b>If you are sending your old device by post, please note:</b>\n <br />\n Devices that contain batteries should be packed in compliance with all applicable laws, regulations and industry best practices, which typically include the guidelines below: \n</p>\n\n<br />\n\n<ul> \n <li>Do not send loose batteries.</li>\n <li>Discharge the unit to less than 30%.</li>\n <li>Do not send electronics that are disassembled into parts.</li>\n <li>Do not send electronics with swollen, damaged or defective batteries.</li>\n <li>For whole units, surround the product with at least 6 centimetres of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box.</li>\n <li>Send only one device per box.</li> \n</ul>","last":true,"position":1,"even":true,"first":true}],"size":1}},"last":true,"position":2,"even":false,"first":false}],"size":2}},"last":true,"position":6,"even":false,"first":false}],"size":6},"footer":null,"isDefaultOpen":false,"namedAssets":{"namedAssetsJSON":"{}","namedAssets":{}},"pageId":"tradein","faqString":"{\"sectionId\":\"FAQ\",\"header\":\"More questions? More answers.\",\"defaultGroup\":\"All\",\"questionGroups\":{\"items\":[{\"index\":0,\"value\":{\"questionGroupName\":\"Device Eligibility\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"What devices are eligible to exchange?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"You can exchange many Apple and third-party devices, including Samsung and Google smartphones for instant credit. You can do it all online (iPhone) or at any Apple Store (iPhone, Mac portables, iPad, and Apple Watch). If your device isn’t eligible for any exchange value, you can still recycle it with Apple for free.\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":1,\"even\":true,\"first\":true},{\"index\":1,\"value\":{\"questionTitle\":\"Can I exchange an engraved device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Yes, engraved Apple products are eligible for exchange through Apple Trade In. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value.\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":2,\"even\":false,\"first\":false},{\"index\":2,\"value\":{\"questionTitle\":\"\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":true,\"position\":3,\"even\":true,\"first\":false}],\"size\":3}},\"last\":false,\"position\":1,\"even\":true,\"first\":true},{\"index\":1,\"value\":{\"questionGroupName\":\"Device Value and Credit\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"How much will I get for my device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"It depends on the device, model, manufacturer and condition. Answer a few questions accurately, and once we’ve received the device within the specified time frame and verified its condition, you’ll most likely receive the full amount of the estimated refund.<br /><br />\\nKeep in mind that the condition of your trade-in needs to match what you told us.\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":1,\"even\":true,\"first\":true},{\"index\":1,\"value\":{\"questionTitle\":\"Can I get an estimate online, then exchange at an Apple Store?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"For iPhone only, the Apple Trade In programme is available on apple.com as well as in all our retail stores.<br /><br />\\nA Specialist will evaluate your device on the spot, so the trade-in credit you get in-store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.<br /><br />\\nIf your trade-in doesn’t pass the diagnostic test or the condition doesn’t match what you described, we’ll offer you a choice. You can accept and pay the difference between the trade-in credit you already received and the revised value of your device. Or you can keep your trade-in device and pay back the entire instant credit amount.\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":2,\"even\":false,\"first\":false},{\"index\":2,\"value\":{\"questionTitle\":\"How do I find the serial number on my Apple device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the  menu and go to About This Mac.<br /><br />\\nIf you’re still unable to locate it, there are a few other ways to <a href=\\\"https://support.apple.com/en-in/HT204308\\\" target=\\\"_blank\\\">find your serial number<span class=\\\"visuallyhidden\\\">(opens in new window)</span></a>.<br /><br />\\nYou’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac or Apple Watch.\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":3,\"even\":true,\"first\":false},{\"index\":3,\"value\":{\"questionTitle\":\"Why can’t I pay monthly after I add my trade-in?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"In some cases, you will be eligible to receive your trade-in value as an instant credit when you choose monthly payments, reducing the order total (the amount to be financed). If your trade-in value is close to the price of your new device, then the remaining amount due becomes too low to qualify for financing. You can continue your transaction by choosing to pay in full, and you’ll receive your trade-in value when the device is received and verified.<br /><br />\\n<a href=\\\"https://www.apple.com/in/shop/ways-to-buy\\\" target=\\\"_blank\\\">Learn more about financing offers<span class=\\\"visuallyhidden\\\">(opens in new window)</span></a>\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":4,\"even\":false,\"first\":false},{\"index\":4,\"value\":{\"questionTitle\":\"If I buy a new iPhone online with an exchange, when is the credit applied?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"We’ll give you instant credit for your exchange, lowering your order total. We’ll verify and complete your trade-in at the same time we deliver your new iPhone or when you pick it up at an Apple Store.\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":true,\"position\":5,\"even\":true,\"first\":false}],\"size\":5}},\"last\":false,\"position\":2,\"even\":false,\"first\":false},{\"index\":2,\"value\":{\"questionGroupName\":\"Timing and Process\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":1,\"even\":true,\"first\":true},{\"index\":1,\"value\":{\"questionTitle\":\"\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":2,\"even\":false,\"first\":false},{\"index\":2,\"value\":{\"questionTitle\":\"\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":3,\"even\":true,\"first\":false},{\"index\":3,\"value\":{\"questionTitle\":\"How do I send back my device?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Your trade-in confirmation email will show you in detail how to return your device, whether a courier picks it up or you drop it off at an Apple Store. <br /><br />\\nHere’s <a href=\\\"https://support.apple.com/en-in/HT210225\\\" target=\\\"_blank\\\"><span class=\\\"visuallyhidden\\\">(opens in new window)</span>how to prepare and package your Apple Watch, iPhone or Android device</a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-in/HT210994\\\" target=\\\"_blank\\\"><span class=\\\"visuallyhidden\\\">(opens in new window)</span>how to prepare and package your iPad</a>.<br />\\nHere’s<a href=\\\"https://support.apple.com/en-in/HT211018\\\" target=\\\"_blank\\\"><span class=\\\"visuallyhidden\\\">(opens in new window)</span> how to prepare and package Mac notebooks</a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-in/HT211120\\\" target=\\\"_blank\\\"><span class=\\\"visuallyhidden\\\">(opens in new window)</span>how to prepare and package your iMac</a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-in/HT211152\\\" target=\\\"_blank\\\"><span class=\\\"visuallyhidden\\\">(opens in new window)</span>how to prepare and package your Mac Pro</a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-in/HT211133\\\" target=\\\"_blank\\\"><span class=\\\"visuallyhidden\\\">(opens in new window)</span>how to prepare and package your Mac mini</a>.\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":true,\"position\":4,\"even\":false,\"first\":false}],\"size\":4}},\"last\":false,\"position\":3,\"even\":true,\"first\":false},{\"index\":3,\"value\":{\"questionGroupName\":\"Device Prep and Data Transfer\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"How do I prepare my device before I exchange it? \",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"If you exchange online for an iPhone, follow these step-by-step instructions to prepare your device for doorstep delivery.<br /><br />\\n<a href=\\\"https://www.apple.com/in/shop/trade-in/how-to\\\" target=\\\"_blank\\\">See how to prepare your device > <span class=\\\"visuallyhidden\\\">(opens in new window)</span></a><br /><br />\\nIf you purchase a new iPhone online and want to pick it up at the Apple Store, you’ll bring in your exchange device at the same time. For exchange in the store, you only need to back up your data to iCloud beforehand. This is also true for any iPad, Mac, or Apple Watch you want to exchange at an Apple Store.<br /><br />\\nHere’s <a href=\\\"https://support.apple.com/en-in/HT201351\\\" target=\\\"_blank\\\">what to do before you trade in your iPhone, iPad, or iPod touch<span class=\\\"visuallyhidden\\\">(opens in new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-in/HT201065\\\" target=\\\"_blank\\\">what to do before you trade in your Mac<span class=\\\"visuallyhidden\\\">(opens in new window)</span></a>.<br />\\nHere’s <a href=\\\"https://support.apple.com/en-in/HT208855\\\" target=\\\"_blank\\\">what to do before you trade in your Apple Watch<span class=\\\"visuallyhidden\\\">(opens in new window)</span></a>.<br /><br />\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":1,\"even\":true,\"first\":true},{\"index\":1,\"value\":{\"questionTitle\":\"How do I turn off Find My?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"To turn off Find My on your Apple device:\\n<ol>\\n<li>Tap Settings. </li>\\n<li>Tap iCloud.</li>\\n<li>Sign in with your Apple Account, if necessary.</li>\\n<li> Turn off Find My.</li> </ol>\\nIf you don’t have your physical device, you can <a href=\\\"https://support.apple.com/en-in/HT201441\\\" target=\\\"_blank\\\">turn off Find My via iCloud<span class=\\\"visuallyhidden\\\">(opens in new window)</span></a>.\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":2,\"even\":false,\"first\":false},{\"index\":2,\"value\":{\"questionTitle\":\"How do I transfer my data to my new device? \",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Getting ready to trade in is easy. If your smartphone is an iPhone, you need to <a href=\\\"https://support.apple.com/en-in/HT203977\\\" target=\\\"_blank\\\">back up your data<span class=\\\"visuallyhidden\\\">(opens in new window)</span></a> as well as know your Apple ID and Password so you can turn off Find My iPhone when the courier arrives. If your smartphone is an Android, you need to back up your data and download the <a href=\\\"https://play.google.com/store/apps/details?id=in.cashify.verify\\\" target=\\\"_blank\\\">Verify app<span class=\\\"visuallyhidden\\\">(opens in new window)</span></a>.<br /><br />\\nRegardless of the type of smartphone you have, it will need to access the internet at your location and you’ll need to back up your data.<br /><br />\\nWe’ve put together a step-by-step guide to help you <a href=\\\"https://www.apple.com/in/shop/trade-in/how-to\\\" target=\\\"_blank\\\">get ready to trade in<span class=\\\"visuallyhidden\\\">(opens in new window)</span></a>.\\\"\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":true,\"position\":3,\"even\":true,\"first\":false}],\"size\":3}},\"last\":false,\"position\":4,\"even\":false,\"first\":false},{\"index\":4,\"value\":{\"questionGroupName\":\"Tracking and Changes\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"Is there a way to track my exchange’s status?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Yes. If you’ve bought a new device online with a trade-in, you can <a href=\\\"https://secure6.store.apple.com/shop/order/list\\\" target=\\\"_blank\\\">track your status<span class=\\\"visuallyhidden\\\">(opens in new window)</span></a> at any time.\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":1,\"even\":true,\"first\":true},{\"index\":1,\"value\":{\"questionTitle\":\"Can I cancel a trade-in?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.<br /><br />\\nIf you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it.<br /><br />\\nIf you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device.\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":2,\"even\":false,\"first\":false},{\"index\":2,\"value\":{\"questionTitle\":\"Why did I receive a revised value for my exchange?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"During the doorstep exchange process, if your trade-in doesn’t pass the diagnostic test or the condition doesn’t match what you described, we’ll offer you a choice.<br /><br />\\nYou can accept and pay the difference between the trade-in credit you already received and the revised value of your device. Or you can keep your trade-in device and pay back the entire instant credit amount. As soon as payment is completed for the balance owed, the courier will hand you the new iPhone. The courier will accept cash, credit or debit card payments.<br /><br />\\nIf you decide that you don’t want the new iPhone, the courier will return the delivery, notify Apple, and we’ll refund your original payment method.\\n\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":3,\"even\":true,\"first\":false},{\"index\":3,\"value\":{\"questionTitle\":\"\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":true,\"position\":4,\"even\":false,\"first\":false}],\"size\":4}},\"last\":false,\"position\":5,\"even\":true,\"first\":false},{\"index\":5,\"value\":{\"questionGroupName\":\"Recycling\",\"questionItems\":{\"items\":[{\"index\":0,\"value\":{\"questionTitle\":\"Does Apple offer recycling?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"Yes. Apple Trade In lets you recycle any Apple device at an Apple Store location and on apple.com for free. Items accepted for recycling include the device as well as batteries, cables, cases, monitors, packaging and more. Free recycling is available to our commercial, education and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":false,\"position\":1,\"even\":true,\"first\":true},{\"index\":1,\"value\":{\"questionTitle\":\"How do I prepare my device for recycling?\",\"answerDescriptionData\":{\"items\":[{\"index\":0,\"value\":\"<p>Before you send us your device by post or drop it off at an Apple Store, make sure you have backed up your data. After saving your data, remove any personal data from the device you wish to recycle. You will no longer have access to the device after recycling it with Apple.</p>\\n\\n<p>\\n <b>If you are sending your old device by post, please note:</b>\\n <br />\\n Devices that contain batteries should be packed in compliance with all applicable laws, regulations and industry best practices, which typically include the guidelines below: \\n</p>\\n\\n<br />\\n\\n<ul> \\n <li>Do not send loose batteries.</li>\\n <li>Discharge the unit to less than 30%.</li>\\n <li>Do not send electronics that are disassembled into parts.</li>\\n <li>Do not send electronics with swollen, damaged or defective batteries.</li>\\n <li>For whole units, surround the product with at least 6 centimetres of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box.</li>\\n <li>Send only one device per box.</li> \\n</ul>\",\"last\":true,\"position\":1,\"even\":true,\"first\":true}],\"size\":1}},\"last\":true,\"position\":2,\"even\":false,\"first\":false}],\"size\":2}},\"last\":true,\"position\":6,\"even\":false,\"first\":false}],\"size\":6},\"footer\":null,\"isDefaultOpen\":false,\"namedAssets\":{\"namedAssetsJSON\":\"{}\",\"namedAssets\":{}},\"pageId\":\"tradein\"}"}; </script> </div> <footer class="as-globalfooter" id="global-footersection" role="contentinfo" aria-labelledby="footer-label"> <div class="as-globalfooter-content"> <h2 class="as-globalfooter-label" id="footer-label">Footer</h2> <h3 class="visuallyhidden">footnotes</h3> <div class="as-globalfooter-sosumi " data-nosnippet data-autom="page-legal-footnotes"> <div id="footnotes-portal"></div> <div class="footnotes" role="list" aria-label="footnotes"> <ol aria-label="footnotes"> <li>Mac, iPad, and Apple Watch trade-in is available only in-store in India. Apple Retail Online in India does not offer trade-in for Mac, iPad, and Apple Watch. Trade‑in values will vary based on the condition, year and configuration of your eligible trade‑in device. Not all devices are eligible for credit. You must be at least the age of majority to be eligible to trade in for credit. Trade‑in value may be applied towards a qualifying new device purchase. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. Sales tax may be assessed on full value of a new device purchase. In-store trade‑in requires presentation of a valid photo ID (local law may require saving this information). Some stores may have additional requirements. Apple or its trade‑in partners reserve the right to refuse, cancel or limit the quantity of any trade‑in transaction for any reason. More details are available from Apple’s trade‑in partner for trade‑in and recycling of eligible devices. 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