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Participants Cannot Unmute Video Once Muted - iOS - Zoom Developer Forum
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content="Participants Cannot Unmute Video Once Muted" /> <meta name="twitter:title" content="Participants Cannot Unmute Video Once Muted" /> <meta property="og:description" content="Description I am using the custom ui feature in the Zoom SDK but am having trouble with turning the camera on and off for participants. Below is a code snippet: guard let `self` = self, let meetingService = MobileRTC.shared().getMeetingService(), meetingService.canUnmuteMyVideo() else { return } let isSendingVideo = meetingService.isSendingMyVideo() print("Is muted: \(isSendingVideo)") let error = meetingService.muteMyVideo(!isSendingVideo) print(error.raw..." /> <meta name="twitter:description" content="Description I am using the custom ui feature in the Zoom SDK but am having trouble with turning the camera on and off for participants. Below is a code snippet: guard let `self` = self, let meetingService = MobileRTC.shared().getMeetingService(), meetingService.canUnmuteMyVideo() else { return } let isSendingVideo = meetingService.isSendingMyVideo() print("Is muted: \(isSendingVideo)") let error = meetingService.muteMyVideo(!isSendingVideo) print(error.raw..." /> <meta property="og:article:section" content="Meeting SDK" /> <meta property="og:article:section:color" content="9EB83B" /> <meta property="og:article:section" content="iOS" /> <meta property="og:article:section:color" content="12A89D" /> <meta property="article:published_time" content="2021-05-11T15:07:23+00:00" /> <meta property="og:ignore_canonical" content="true" /> <script type="application/ld+json">{"@context":"http://schema.org","@type":"QAPage","name":"Participants Cannot Unmute Video Once Muted","mainEntity":{"@type":"Question","name":"Participants Cannot Unmute Video Once Muted","text":"Description\n\nI am using the custom ui feature in the Zoom SDK but am having trouble with turning the camera on and off for participants. Below is a code snippet:\n\nguard let `self` = self,\n\nlet meetingService = MobileRTC.shared().getMeetingService(),\n\nmeetingService.canUnmuteMyVideo() else\n\n{\n\n…","upvoteCount":0,"answerCount":0,"datePublished":"2021-05-11T15:07:23.558Z","author":{"@type":"Person","name":"dbianchi","url":"https://devforum.zoom.us/u/dbianchi"}}}</script> </head> <body class="crawler browser-update"> <header> <a href="/"> Zoom Developer Forum </a> </header> <div id="main-outlet" class="wrap" role="main"> <div id="topic-title"> <h1> <a href="/t/participants-cannot-unmute-video-once-muted/50039">Participants Cannot Unmute Video Once Muted</a> </h1> <div class="topic-category" itemscope itemtype="http://schema.org/BreadcrumbList"> <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/c/meeting-sdk/ios/12" class="badge-wrapper bullet" itemprop="item"> <span class='badge-category-bg' style='background-color: #9EB83B'></span> <span class='badge-category clear-badge'> <span class='category-name' itemprop='name'>Meeting SDK</span> </span> </a> <meta itemprop="position" content="1" /> </span> <span itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/c/meeting-sdk/ios/12" class="badge-wrapper bullet" itemprop="item"> <span class='badge-category-bg' style='background-color: #12A89D'></span> <span class='badge-category clear-badge'> <span class='category-name' itemprop='name'>iOS</span> </span> </a> <meta itemprop="position" content="2" /> </span> </div> </div> <div itemscope itemtype='http://schema.org/DiscussionForumPosting'> <meta itemprop='headline' content='Participants Cannot Unmute Video Once Muted'> <link itemprop='url' href='https://devforum.zoom.us/t/participants-cannot-unmute-video-once-muted/50039'> <meta itemprop='datePublished' content='2021-05-11T15:07:23Z'> <meta itemprop='articleSection' content='iOS'> <meta itemprop='keywords' content=''> <div itemprop='publisher' itemscope itemtype="http://schema.org/Organization"> <meta itemprop='name' content='Zoom Video Communications, Inc.'> <div itemprop='logo' itemscope itemtype="http://schema.org/ImageObject"> <meta itemprop='url' content='https://global.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/4/3/43ef015449c0e78580a4cedc611827e0d5a5b31a.png'> </div> </div> <div id='post_1' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/dbianchi'><span itemprop='name'>dbianchi</span></a> (Domenic ) </span> <link itemprop="mainEntityOfPage" href="https://devforum.zoom.us/t/participants-cannot-unmute-video-once-muted/50039"> <span class="crawler-post-infos"> <time datetime='2021-05-11T15:07:23Z' class='post-time'> May 11, 2021, 3:07pm </time> <meta itemprop='dateModified' content='2021-05-11T15:11:26Z'> <span itemprop='position'>1</span> </span> </div> <div class='post' itemprop='text'> <p><strong>Description</strong><br> I am using the custom ui feature in the Zoom SDK but am having trouble with turning the camera on and off for participants. Below is a code snippet:</p> <pre><code class="lang-auto">guard let `self` = self, let meetingService = MobileRTC.shared().getMeetingService(), meetingService.canUnmuteMyVideo() else { return } let isSendingVideo = meetingService.isSendingMyVideo() print("Is muted: \(isSendingVideo)") let error = meetingService.muteMyVideo(!isSendingVideo) print(error.rawValue) </code></pre> <p>When I first join a meeting, the camera is already on, then when I run this code I am able to mute my video. However, if I run this code snippet again, <code>isSendingMyVideo</code> is <code>false</code> yet my camera never turns back on. The <code>error</code> value is <code>0</code>.</p> <p>Why am I unable to turn the camera back on?</p> <p>The same problem happens when trying to toggle the microphone on and off except <code>isMyAudioMuted()</code> is never <code>true</code> even after calling <code>muteMyAudio(true)</code></p> <p><strong>Which iOS Client SDK version?</strong><br> v5.5.12511.0421</p> <p><strong>Smartphone (please complete the following information):</strong></p> <ul> <li>Device: iPhone XR</li> <li>OS: iOS 14.5.1</li> </ul> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_2' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/jon.zoom'><span itemprop='name'>jon.zoom</span></a> (Jon) </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2021-05-11T19:13:25Z' class='post-time'> May 11, 2021, 7:13pm </time> <meta itemprop='dateModified' content='2021-05-11T19:13:25Z'> <span itemprop='position'>2</span> </span> </div> <div class='post' itemprop='text'> <p>Hi <a class="mention" href="/u/dbianchi">@dbianchi</a>, thanks for the post.</p> <p>Sorry to hear you are experiencing issues with trying to unmute audio and video. Can you please let me know what the return value of <a href="https://marketplacefront.zoom.us/sdk/meeting/ios/category_mobile_r_t_c_meeting_service_07_video_08.html#abd6dabccbb4cef2fd054ab7374375bb1"><code>canUnmuteMyVideo</code></a> is in this scenario?</p> <p>Thanks!</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> <div id='post_3' itemprop='comment' itemscope itemtype='http://schema.org/Comment' class='topic-body crawler-post'> <div class='crawler-post-meta'> <span class="creator" itemprop="author" itemscope itemtype="http://schema.org/Person"> <a itemprop="url" href='https://devforum.zoom.us/u/system'><span itemprop='name'>system</span></a> (system) Closed </span> <span class="crawler-post-infos"> <time itemprop='datePublished' datetime='2021-06-11T05:13:25Z' class='post-time'> June 11, 2021, 5:13am </time> <meta itemprop='dateModified' content='2021-06-11T05:13:25Z'> <span itemprop='position'>3</span> </span> </div> <div class='post' itemprop='text'> <p>This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.</p> </div> <div itemprop="interactionStatistic" itemscope itemtype="http://schema.org/InteractionCounter"> <meta itemprop="interactionType" content="http://schema.org/LikeAction"/> <meta itemprop="userInteractionCount" content="0" /> <span class='post-likes'></span> </div> </div> </div> <div id="related-topics" class="more-topics__list " role="complementary" aria-labelledby="related-topics-title"> <h3 id="related-topics-title" class="more-topics__list-title"> Related topics </h3> <div class="topic-list-container" itemscope itemtype='http://schema.org/ItemList'> <meta itemprop='itemListOrder' content='http://schema.org/ItemListOrderDescending'> <table class='topic-list'> <thead> <tr> <th>Topic</th> <th></th> <th class="replies">Replies</th> <th class="views">Views</th> <th>Activity</th> </tr> </thead> <tbody> <tr class="topic-list-item" id="topic-list-item-14316"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='1'> <span class="link-top-line"> <a itemprop='url' href='https://devforum.zoom.us/t/stopuservideo-method-is-not-allowing-participants-to-unmute-or-start-video-again-in-the-meeting/14316' class='title raw-link raw-topic-link'>stopUserVideo: method is not allowing participants to unmute or start video again in the meeting</a> </span> <div class="link-bottom-line"> <a href='/c/meeting-sdk/ios/12' class='badge-wrapper bullet'> <span class='badge-category-bg' style='background-color: #12A89D'></span> <span class='badge-category clear-badge'> <span class='category-name'>iOS</span> </span> </a> <div class="discourse-tags"> </div> </div> </td> <td class="replies"> <span class='posts' title='posts'>4</span> </td> <td class="views"> <span class='views' title='views'>1042</span> </td> <td> August 21, 2020 </td> </tr> <tr class="topic-list-item" id="topic-list-item-53252"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='2'> <span class="link-top-line"> <a itemprop='url' href='https://devforum.zoom.us/t/ios-sdk-can-not-unmute-myself/53252' class='title raw-link raw-topic-link'>iOS SDK Can not unmute myself</a> </span> <div class="link-bottom-line"> <a href='/c/meeting-sdk/ios/12' class='badge-wrapper bullet'> <span class='badge-category-bg' style='background-color: #12A89D'></span> <span class='badge-category clear-badge'> <span class='category-name'>iOS</span> </span> </a> <div class="discourse-tags"> </div> </div> </td> <td class="replies"> <span class='posts' title='posts'>8</span> </td> <td class="views"> <span class='views' title='views'>750</span> </td> <td> August 7, 2021 </td> </tr> <tr class="topic-list-item" id="topic-list-item-24589"> <td class="main-link" itemprop='itemListElement' itemscope itemtype='http://schema.org/ListItem'> <meta itemprop='position' content='3'> <span class="link-top-line"> <a itemprop='url' href='https://devforum.zoom.us/t/we-are-using-zoom-sdk-for-video-calling-we-are-facing-an-issue-of-video-coming-muted-when-using-callkit-with-pushkit-in-the-case-when-device-is-locked/24589' class='title raw-link raw-topic-link'>We are using zoom SDK for video calling. 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