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</svg></span><span class="globalnav-link-text">Watch</span></span></a></li> </ul> </div> <div data-analytics-element-engagement="globalnav hover - vision" class=" globalnav-item globalnav-item-vision globalnav-item-menu "> <ul role="none" class="globalnav-submenu-trigger-group"> <li class="globalnav-submenu-trigger-item"><a href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://www.apple.com/apple-vision-pro/" data-globalnav-item-name="vision" data-topnav-flyout-trigger-compact="true" data-analytics-title="vision" data-analytics-element-engagement="hover - vision" aria-label="Vision" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-vision"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"> <svg xmlns="http://www.w3.org/2000/svg" width="34" height="44" viewbox="0 0 34 44"> <g id="en-US_globalnav_links_vision_image_large"> <rect id="box_" width="34" height="44" fill="none"></rect> <path id="art_" 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globalnav-item globalnav-item-accessories globalnav-item-menu "> <ul role="none" class="globalnav-submenu-trigger-group"> <li class="globalnav-submenu-trigger-item"><a href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://www.apple.com/us/shop/goto/buy_accessories" data-globalnav-item-name="accessories" data-topnav-flyout-trigger-compact="true" data-analytics-title="accessories" data-analytics-element-engagement="hover - accessories" aria-label="Accessories" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-accessories"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"> <svg height="44" viewbox="0 0 67 44" width="67" xmlns="http://www.w3.org/2000/svg"> <path d="m5.6603 23.5715h-3.3633l-.8496 2.4199h-1.1074l3.1172-8.4551h1.043l3.1172 8.4551h-1.1075zm-3.0527-.8965h2.7422l-1.3242-3.7734h-.0938zm10.0986-1.0664c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 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1.553-1.224 2.543-3.158 2.543-1.793 0-3.029-.949-3.141-2.408z"></path> </svg></span><span class="globalnav-link-text">Support</span></span></a></li> </ul> </div> </div> </div></li> <li data-topnav-flyout-label="Search apple.com" data-analytics-title="open - search field" class="globalnav-item globalnav-search"><a role="button" id="globalnav-menubutton-link-search" href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://support.apple.com/kb/index?page%3Dsearch%26locale%3Den_US" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" aria-label="Search apple.com" data-analytics-title="open - search field" class="globalnav-link globalnav-link-search"><span class="globalnav-image-regular"> <svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewbox="0 0 15 44"><path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg></span><span class="globalnav-image-compact"> <svg height="48" viewbox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"> <path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path> </svg></span></a> <div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"> <div class="globalnav-flyout-scroll-container"> <div class="globalnav-flyout-content globalnav-submenu-content"> <form action="https://support.apple.com/kb/index" method="get" class="globalnav-searchfield"> <div class="globalnav-searchfield-wrapper"> <input placeholder="Search apple.com" aria-label="Search apple.com" autocorrect="off" autocapitalize="off" autocomplete="off" class="globalnav-searchfield-input" name="q"><input id="globalnav-searchfield-src" type="hidden" name="src" value><input type="hidden" name="type" value><input type="hidden" name="page" value><input type="hidden" name="locale" value><button aria-label="Clear search" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"> <svg height="14" viewbox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"> <path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 8.9867a.55.55 0 0 1 -.778.7774l-2.02-2.02-2.02 2.02a.55.55 0 0 1 -.7784-.7774l2.0206-2.0206-2.0204-2.02a.55.55 0 0 1 .7782-.7778l2.02 2.02 2.02-2.02a.55.55 0 0 1 .778.7778l-2.0203 2.02z"></path> </svg></span><span class="globalnav-image-compact"> <svg height="16" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"> <path d="m0 8a8.0474 8.0474 0 0 1 7.9922-8 8.0609 8.0609 0 0 1 8.0078 8 8.0541 8.0541 0 0 1 -8 8 8.0541 8.0541 0 0 1 -8-8zm5.6549 3.2863 2.3373-2.353 2.3451 2.353a.6935.6935 0 0 0 .4627.1961.6662.6662 0 0 0 .6667-.6667.6777.6777 0 0 0 -.1961-.4706l-2.3451-2.3373 2.3529-2.3607a.5943.5943 0 0 0 .1961-.4549.66.66 0 0 0 -.6667-.6589.6142.6142 0 0 0 -.447.1961l-2.3686 2.3606-2.353-2.3527a.6152.6152 0 0 0 -.447-.1883.6529.6529 0 0 0 -.6667.651.6264.6264 0 0 0 .1961.4549l2.3451 2.3529-2.3451 2.353a.61.61 0 0 0 -.1961.4549.6661.6661 0 0 0 .6667.6667.6589.6589 0 0 0 .4627-.1961z"></path> </svg></span></button><button aria-label="Submit search" tabindex="-1" aria-hidden="true" type="submit" class="globalnav-searchfield-submit"><span class="globalnav-image-regular"> <svg height="32" viewbox="0 0 30 32" width="30" xmlns="http://www.w3.org/2000/svg"> <path d="m23.3291 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class="globalnav-bag-wrapper"> <a role="button" id="globalnav-menubutton-link-bag" href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://www.apple.com/us/shop/goto/bag" aria-label="Shopping Bag" data-globalnav-item-name="bag" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" data-analytics-title="open - bag" class="globalnav-link globalnav-link-bag"><span class="globalnav-image-regular"> <svg height="44" viewbox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"> <path d="m11.3535 16.0283h-1.0205a3.4229 3.4229 0 0 0 -3.333-2.9648 3.4229 3.4229 0 0 0 -3.333 2.9648h-1.02a2.1184 2.1184 0 0 0 -2.117 2.1162v7.7155a2.1186 2.1186 0 0 0 2.1162 2.1167h8.707a2.1186 2.1186 0 0 0 2.1168-2.1167v-7.7155a2.1184 2.1184 0 0 0 -2.1165-2.1162zm-4.3535-1.8652a2.3169 2.3169 0 0 1 2.2222 1.8652h-4.4444a2.3169 2.3169 0 0 1 2.2222-1.8652zm5.37 11.6969a1.0182 1.0182 0 0 1 -1.0166 1.0171h-8.7069a1.0182 1.0182 0 0 1 -1.0165-1.0171v-7.7155a1.0178 1.0178 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Davidjbrooks34 </span> <img src="/public/assets/avatars/SYSTEM_DEFAULT_AVATAR_EN_8999.png" class="avatar-contain normal-avatar" alt="Davidjbrooks34" aria-hidden="true"> </a> <div class="post-author-metadata "> <div class="author-info"><a class="post-author-name" href="https://discussions-apple-com.translate.goog/profile/Davidjbrooks34?_x_tr_sl=pl&_x_tr_tl=sl&_x_tr_hl=en-GB" data-action="content-post-user" data-user-id="6c4aab9d42ff3693" data-analytics="author:user:name"> <span class="author-name"> Davidjbrooks34 </span> </a> <span class="author-mark">Author</span> </div><span class="post-author-reputation"> <div class="level-points-wrapper"> <div class="user-level large"><span class="level-label" data-cy="cy-userLevel"> <span class="a11y">User level:</span> Level 1 </span> <div class="level-image user-level-icon-1" aria-hidden="true"></div> </div><span class="points"> 4 points </span> </div></span> </div> </div> </div> <div class="body"> <div class="post-content" data-cy="post-content"> <h1 class="title question-title" id="content-post-title" data-action="content-post-title"><span data-action="content-post-title-text" data-cy="content-post-title">Can't update my 7th generation Ipad model MW752B/A to IOS 18</span></h1> <div class="post-body" data-action="content-post-body"> <div data-action="content-post-body-content" class="content-post-body-content" tabindex="-1" data-analytics="content-post:body"> <p>My wife and I have 7th generation Ipad models MW752B/A and MW742B/A respectively. As these are only 32GB storage, we have to plug into the laptop and use Itunes to do IOS software updates as there is not enough storage on the ipads for the enormous IOS updates these days.</p> <p>My update (model MW742B/A) works fine and updated successfully. However, my wife's (model MW752B/A) says the version (17.7.2) is the current version when we check for update on Itunes. When we do the same on her Ipad it says that version 18.1.1 is available but can't be downloaded as there is not enough space (so the Ipad "knows" it needs to update, but Itunes doesn't, if that makes sense).</p> <p>I have tried restarting the Ipad and the laptop, and the Itunes software says it is up to date.</p> <p>Can anyone help me ?!</p> </div> <div class="post-content-toggle" data-action="content-post-toggle-area"><button class="post-content-toggle-button" data-action="content-post-toggle-button"> <span class="more-label" aria-label="Show post content">Show more</span> <span class="less-label" aria-label="Hide post content">Less</span> </button> </div> </div> <p class="signature" data-action="product-details" data-product-model-number="250000086050" data-product-name="iPad (7th generation)" data-product-os="" data-product-details="">iPad (7th generation)</p> <p class="timestamp" data-cy="post-timestamp">Posted on Nov 24, 2024 1:01 AM</p> <div class="action-bar" data-action="content-post-action-bar"> <div class="action-bar-content"> <div class="action-bar-content-start" data-action="action-buttons"> <div class="up-down-vote" data-action="content-up-down-vote" data-content-type="QUESTION" data-root-content-type="QUESTION" data-id="255857523021" data-is-op="false" data-is-internal="false" data-root-content-id="255857523021" data-upvote-count="" data-downvote-count="" data-upvoted-by-this-user="false" data-downvoted-by-this-user="false" data-upvote-allowed="false" data-downvote-allowed="false" data-max-error-tooltip="You have reached the maximum number of votes." data-sys-error-tooltip="We encountered an error while loading this data. 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These devices are principally intended for use where you don't intend to locally store files or data. Should you consider replacing your current iPads, you would be wise to consider devices with 256GB or more local storage; it is far better to have more storage than you need, than to need more storage than you have.</p> <p><br></p> <p>It is generally recommended that you maintain 4-6GB of free space at all times - as your iPad needs some temporary space to complete some tasks - such as performing system software updates. Major version updates generally require, at least temporarily, double the published space requirement.</p> <p><br></p> <p>A system software update requires sufficient space to be downloaded, unpacked and verified prior to installation - major version updates (such as updating from iPadOS 16.x to iPadOS 17) requiring considerably more space than an incremental point-update. After the update is successfully completed, temporary files are automatically deleted - returning free space. Using a Mac or Windows PC to perform the update reduces the need for additional temporary space on the target device - as the update is initially downloaded, unpacked and verified by the computer - however, you still require space to accommodate installation of the update on the target device.</p> <p><br></p> <p>If your internal storage is full, or is insufficient for the task that you need to perform, your only option is to better manage the storage that you have - and delete unused Apps or unneeded data. </p> <p><br></p> <p>These support pages should prove to be helpful:</p> <p><a href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://support.apple.com/en-gb/HT206504" target="_blank" rel="nofollow noopener noreferrer">About storage on your device and in iCloud – Apple Support</a></p> <p><a href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://support.apple.com/en-gb/HT206504" target="_blank" rel="nofollow noopener noreferrer">What's the difference between device storage and iCloud storage? – Apple Support</a></p> <p><a href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://support.apple.com/en-gb/HT204247" target="_blank" rel="nofollow noopener noreferrer">Manage your iCloud storage – Apple Support</a></p> <p><a href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://support.apple.com/en-gb/HT201656" target="_blank" rel="nofollow noopener noreferrer">How to check the storage on your iPhone, iPad and iPod touch – Apple Support</a></p> <p><a href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://support.apple.com/en-us/HT211686" target="_blank" rel="nofollow noopener noreferrer">Clear Other storage on your iPhone or iPad - Apple Support</a></p> <p><br></p> <p>“Offloading” Apps can be a helpful method of creating temporary space for a software update.</p> <p><a href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://9to5mac.com/2020/01/21/how-to-offload-apps-in-ios-to-save-space-without-deleting-their-data/" target="_blank" rel="nofollow noopener noreferrer">https://9to5mac.com/2020/01/21/how-to-offload-apps-in-ios-to-save-space-without-deleting-their-data/</a></p> <p><br></p> <p>Additional information about creating sufficient space for installation of a software update can be found here:</p> <p><a href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://support.apple.com/HT203097" target="_blank" rel="nofollow noopener noreferrer">If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support</a></p> <p><br></p> <p>External storage options can often help with managing limited internal storage. Depending upon your iPad model, the iPad will either have a Lightning or USB-C port - and may therefore require either an Adapter or USB hub to connect the USB Storage device. If your iPad has a Lightning port, you’ll need an Apple Lightning to USB3 Camera Adapter:</p> <p><br></p> <ul> <li>Lightning to USB 3 Camera Adapter</li> </ul> <p><a href="https://translate.google.com/website?sl=pl&tl=sl&hl=en-GB&u=https://store.apple.com/xc/product/MK0W2ZM/A" target="_blank" rel="nofollow noopener noreferrer">https://store.apple.com/xc/product/MK0W2ZM/A</a></p> </div> <div class="post-content-toggle" data-action="content-post-toggle-area"><button class="post-content-toggle-button" data-action="content-post-toggle-button"> <span class="more-label" aria-label="Show post content">Show more</span> <span class="less-label" aria-label="Hide post content">Less</span> </button> </div> </div> <div class="action-bar" data-action="content-post-action-bar"> <div class="reply-bar-content "> <div class="reply-bar-content-unauthenticated"> <div class="buttons-wrapper-unauthenticated"> <div class="up-down-vote" data-action="content-up-down-vote" data-content-type="ANSWER" data-root-content-type="QUESTION" data-id="260951094022" data-is-op="false" data-is-internal="false" data-root-content-id="255857523021" data-upvote-count="1" data-downvote-count="" data-upvoted-by-this-user="false" data-downvoted-by-this-user="false" data-upvote-allowed="false" data-downvote-allowed="false" data-error-tooltip="You have reached the maximum number of votes." data-analytics="content-post:updown-vote"> </div><a class="button button-tertiary" href="https://discussions-apple-com.translate.goog/login?replyId=260951094022&_x_tr_sl=pl&_x_tr_tl=sl&_x_tr_hl=en-GB" data-cy="content-post-reply" data-analytics="content-post:action:reply:link">Reply</a> <span data-action="content-helpful-vote" data-id="260951094022" data-label="Helpful" data-root-content-id="255857523021" data-helpful-count="" data-error-tooltip="You have reached the maximum number of votes." data-read-only="false" data-analytics="content-post:helpful-vote"> </span> </div> </div> <div class="action-button-container"> <div class="form-tooltip-wrapper form-icons-focusable margin-spacing"> <div class="form-tooltip copy-link form-tooltip-after"><a href="https://discussions-apple-com.translate.goog/thread/255857523?answerId=260951094022&_x_tr_sl=pl&_x_tr_tl=sl&_x_tr_hl=en-GB#260951094022"><button class="link-to-post" data-cy="cy-link-to-post"></button></a> <div id="form-tooltip-01" aria-hidden="true" class="form-tooltip-info form-tooltip-pointer-right" role="tooltip" data-action="form-tooltip-info"> <p class="form-tooltip-content" data-action="tooltip-content">Link</p> </div> </div> </div> </div> </div> </div> <div data-action="content-helpful-banner" class="reply-bar-content-unauthenticated-messages" data-id="260951094022" data-msg="Please sign up with your Apple ID to continue giving feedback on content."></div> </div> </div> </article> <div class="isOwnAnswer-container "> <article id="260951278022" tabindex="-1" class="content-post answer " data-analytics="thread-answer" data-analytics-id="260951278" data-action="thread-reply" data-cy="260951278022"> <div class="header" data-action="content-post-header"> <div class="post-author-profile author-content"><a class="user-avatar" href="https://discussions-apple-com.translate.goog/profile/Davidjbrooks34?_x_tr_sl=pl&_x_tr_tl=sl&_x_tr_hl=en-GB" data-action="common-user-avatar" data-user-id="6c4aab9d42ff3693" data-analytics="author:user:avatar"> <span class="a11y"> User profile for user: Davidjbrooks34 </span> <img src="/public/assets/avatars/SYSTEM_DEFAULT_AVATAR_EN_8999.png" class="avatar-contain normal-avatar" alt="Davidjbrooks34" aria-hidden="true"> </a> <div class="post-author-metadata "> <div class="author-info"><a class="post-author-name" href="https://discussions-apple-com.translate.goog/profile/Davidjbrooks34?_x_tr_sl=pl&_x_tr_tl=sl&_x_tr_hl=en-GB" data-action="content-post-user" data-user-id="6c4aab9d42ff3693" data-analytics="author:user:name"> <span class="author-name"> Davidjbrooks34 </span> </a> <span class="author-mark">Author</span> </div><span class="post-author-reputation"> <div class="level-points-wrapper"> <div class="user-level large"><span class="level-label" data-cy="cy-userLevel"> <span class="a11y">User level:</span> Level 1 </span> <div class="level-image user-level-icon-1" aria-hidden="true"></div> </div><span class="points"> 4 points </span> </div></span> </div> </div> </div> <div class="body"> <div class="post-content" data-cy="post-content"> <p class="timestamp timestamp-top"><a class="in-response-to" href="https://discussions-apple-com.translate.goog/thread/255857523?answerId=260951094022&_x_tr_sl=pl&_x_tr_tl=sl&_x_tr_hl=en-GB#260951094022"> <span> Nov 24, 2024 4:01 AM in response to LotusPilot </span> </a></p> <div class="post-body" data-action="content-post-body"> <div data-action="content-post-body-content" class="content-post-body-content" tabindex="-1" data-analytics="content-post:body"> <p>Thanks - very informative and I have now applied everything I can to free up as much storage as possible (over 8GB now), with the same results. I think I have reached the tipping point where the amount of systems storage plus update storage needed to apply the update is greater than the storage the Ipad has.</p> <p><br></p> <p>HOWEVER - my point is that I should still be able to apply the update by plugging into my laptop and using Itunes, and the issue I am facing is not that I don't have enough storage (I updated my own Ipad with far less storage available) but the the Itunes App thinks I am already at the latest version of IOS (17.7.2).</p> <p><br></p> <p>I can't get to the point where it calculates available storage as I get the message "<em>This version of the iPad software (17.7.2) is the current version</em>" when checking for software updates in Itunes.</p> </div> <div class="post-content-toggle" data-action="content-post-toggle-area"><button class="post-content-toggle-button" data-action="content-post-toggle-button"> <span class="more-label" aria-label="Show post content">Show more</span> <span class="less-label" 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data-action="persist-question-text" tabindex="-1" class="persist-question-text">Can't update my 7th generation Ipad model MW752B/A to IOS 18</span></p> </div> </section> </div> </main> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "QAPage", "url": "https://discussions.apple.com/thread/255857523", "mainEntity": { "@type": "Question", "name": "Can't update my 7th generation Ipad model MW752B/A to IOS 18", "text": "My wife and I have 7th generation Ipad models MW752B/A and MW742B/A respectively. As these are only 32GB storage, we have to plug into the laptop and use Itunes to do IOS software updates as there is not enough storage on the ipads for the enormous IOS updates these days. My update (model MW742B/A) works fine and updated successfully. However, my wife's (model MW752B/A) says the version (17.7.2) is the current version when we check for update on Itunes. When we do the same on her Ipad it says that version 18.1.1 is available but can't be downloaded as there is not enough space (so the Ipad "knows" it needs to update, but Itunes doesn't, if that makes sense). I have tried restarting the Ipad and the laptop, and the Itunes software says it is up to date. Can anyone help me ?! ", "dateCreated": "2024-11-24T04:01:51-0800", "answerCount": "2", "upvoteCount": "0", "author": { "@type": "Person", "name": "Davidjbrooks34" } , "suggestedAnswer": [ { "@type": "Answer", "text": "Regrettably, you are always going to struggle with devices with minimal internal storage. These devices are principally intended for use where you don't intend to locally store files or data. Should you consider replacing your current iPads, you would be wise to consider devices with 256GB or more local storage; it is far better to have more storage than you need, than to need more storage than you have. It is generally recommended that you maintain 4-6GB of free space at all times - as your iPad needs some temporary space to complete some tasks - such as performing system software updates. Major version updates generally require, at least temporarily, double the published space requirement. A system software update requires sufficient space to be downloaded, unpacked and verified prior to installation - major version updates (such as updating from iPadOS 16.x to iPadOS 17) requiring considerably more space than an incremental point-update. After the update is successfully completed, temporary files are automatically deleted - returning free space. Using a Mac or Windows PC to perform the update reduces the need for additional temporary space on the target device - as the update is initially downloaded, unpacked and verified by the computer - however, you still require space to accommodate installation of the update on the target device. If your internal storage is full, or is insufficient for the task that you need to perform, your only option is to better manage the storage that you have - and delete unused Apps or unneeded data. These support pages should prove to be helpful: About storage on your device and in iCloud – Apple Support What's the difference between device storage and iCloud storage? – Apple Support Manage your iCloud storage – Apple Support How to check the storage on your iPhone, iPad and iPod touch – Apple Support Clear Other storage on your iPhone or iPad - Apple Support “Offloading” Apps can be a helpful method of creating temporary space for a software update. https://9to5mac.com/2020/01/21/how-to-offload-apps-in-ios-to-save-space-without-deleting-their-data/ Additional information about creating sufficient space for installation of a software update can be found here: If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support External storage options can often help with managing limited internal storage. Depending upon your iPad model, the iPad will either have a Lightning or USB-C port - and may therefore require either an Adapter or USB hub to connect the USB Storage device. If your iPad has a Lightning port, you’ll need an Apple Lightning to USB3 Camera Adapter: Lightning to USB 3 Camera Adapter https://store.apple.com/xc/product/MK0W2ZM/A", "dateCreated": "2024-11-24T02:16:06-0800", "url": "https://discussions.apple.com/thread/255857523?answerId=260951094022#260951094022", "upvoteCount": "1", "author": { "@type": "Person", "name": "LotusPilot" } } , { "@type": "Answer", "text": "Thanks - very informative and I have now applied everything I can to free up as much storage as possible (over 8GB now), with the same results. I think I have reached the tipping point where the amount of systems storage plus update storage needed to apply the update is greater than the storage the Ipad has. HOWEVER - my point is that I should still be able to apply the update by plugging into my laptop and using Itunes, and the issue I am facing is not that I don't have enough storage (I updated my own Ipad with far less storage available) but the the Itunes App thinks I am already at the latest version of IOS (17.7.2). I can't get to the point where it calculates available storage as I get the message "This version of the iPad software (17.7.2) is the current version" when checking for software updates in Itunes.", "dateCreated": "2024-11-24T04:01:51-0800", "url": "https://discussions.apple.com/thread/255857523?answerId=260951278022#260951278022", "upvoteCount": "1", "author": { "@type": "Person", "name": "Davidjbrooks34" } } ] } } </script> </div> <div class="notification site-wide" role="status" data-action="welcome-toast" data-auto-dismissable="false" data-cy="server-notification"> <div class="site-wide-container"> <div class="form-alert "> <div class="form-alert-notification-content "> <div class="notification-content"> <div class="welcome-toast-icon" aria-hidden="true"></div> <div class="welcome-notification"> <div class="welcome-notification-header"> <div class="welcome-notification-title form-alert-title"> Welcome to Apple Support Community </div> </div> <div class="welcome-notification-texts"> <div> A forum where Apple customers help each other with their products. 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icon-close" aria-label="Close" data-action="close-mobile-search"></button> <form action="/search" class="search-form-mobile" method="GET" data-action="mobile-search-form" novalidate><label for="askaquestion-mobile">Ask a question</label> <input type="text" aria-required="true" id="askaquestion-mobile" name="q" required autocomplete="off" autocorrect="off" autocapitalize="off" spellcheck="false" maxlength="250" placeholder="Search or ask a question" aria-invalid="false" data-action="mobile-search" tabindex="0" aria-controls="search-aria-live-mobile"> <input type="hidden" name="source" value="aml"> <input type="hidden" name="origin" value="asc_serp"> <button class="icon icon-close reset-button hidden" data-action="mobile-reset"> <span class="a11y">Reset</span> </button> </form> </div> <script> var _store = { 'lang': 'en', 'basePath': '', 'cdnPrefix': 'https://communities.apple.com/en20241008', 'communityContext': '', 'token': 'anonymous', 'user': { 'loggedIn': 'false', 'userLevel': '', 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,'ui.okapi.subNav.loginLinkTest': 'false' ,'ui.okapi.subNav.loginLinkTest.testSlug': 'Sub_nav_login_link_copy' ,'ui.okapi.subNav.loginLinkTest.token': '52e34d55a77241e3ea00edb4f70bb5ef' ,'ui.okapi.subNav.loginLinkTest.projectSlug': 'ASC' ,'ui.okapi.subNav.loginLinkUsersValidation': 'true' ,'ui.okapi.subNav.loginLinkUsersValidation.testSlug': 'Sub_nav_login_link_users_validation' ,'ui.okapi.subNav.loginLinkUsersValidation.projectSlug': 'ASC' ,'ui.okapi.subNav.loginLinkUsersValidation.token': '9e1ea05af0dbb083c95859234b7b2cf4' ,'ui.common.editor.url': 'www.apple.com,communities.apple.com,discussions.apple.com,discussionschinese.apple.com,discussionsjapan.apple.com,discussionskorea.apple.com,developer.apple.com,support.apple.com,beta.apple.com,checkcoverage.apple.com,getsupport.apple.com,locate.apple.com,selfsolve.apple.com,manuals.info.apple.com' ,'ui.common.editor.variableButton': 'disabled' ,'ui.common.visitor.maxActions': '100' ,'ui.common.visitor.vote.table.key': 'asc.visitor.ls.key.ratings' ,'ui.common.visitor.maxActions.key': 'asc.visitor.ls.key.maxActions' ,'ui.common.thread.voting.maxActions.key': 'asc.threads.ls.key.voting.maxActions' ,'ui.common.visitor.thread.count.key': 'asc.visitor.ls.key.thread.count' ,'ui.common.thread.actionsMax': '6' ,'ui.common.visitor.actionsMax': '6' ,'ui.common.visitor.call.fortytwo.nine.key': 'asc.visitor.ls.key.fortytwo.nine' ,'ui.common.visitor.call.fortytwo.nine.timeout': '5' ,'ui.common.visitor.fetchCall.key': 'asc.visitor.ls.key.fetch.call.ver' ,'ui.common.visitor.fetchCall.version': 'v1' ,'ui.common.editor.useLegacyTemplate': 'false' ,'ui.common.editor.smallViewportEnableTooltips': 'true' ,'ui.common.editor.codeBlockHelpMenuItemEnabled': 'false' ,'ui.common.editor.useAddLinkPopup': 'true' ,"ui.editAvatar.maxUploadFileSize": '2000000' ,'ui.common.editor.error.message.disappear.timer': '10000' ,'ui.post.title.maxlength': '250' ,'ui.okapi.testSlug.threadPage': 'Thread_page_search_widget' ,'ui.okapi.goalName.threadPage': 'search_box_focus' ,'ui.okapi.threadPage.searchWidgetTest': 'false' ,'ui.okapi.threadPage.searchWidgetTest.env': 'phoenix-uat' ,'thread.notification.link': 'Start this reply where you left off.' ,"filters.sortBy.urlParam": 'sortBy' }, '_i18n': { // Mobile search 'common.search.searching': 'Searching for similar questions and topics' ,'common.search.results.notFound': 'We did not find a similar question in the community' ,'common.search.results.submit': 'Ask the community' ,'common.search.a11y.tableTitle': '{0} for {1}' ,'common.search.results.titles.communities': 'Topics' ,'common.search.results.titles.discussions': 'Discussions' ,'common.search.results.viewAll': 'We found {0} similar questions' ,'common.search.result.view': 'We found 1 similar question' ,'common.search.results.by': 'By' ,'common.user.defaultNickname': 'Community User' // popup ,'common.popup.close': 'Close dialog' ,'common.user.a11y.closePopup': 'Close user profile' ,'common.user.a11y.avatar': 'User avatar' ,'common.user.a11y.userInfo': 'User profile information for user:' ,'common.user.a11y.level': 'User level:' ,'common.user.a11y.userLevel': 'User level:' ,'common.user.a11y.user': 'User' ,'common.user.a11y.awardAchieved': 'Award achieved' ,'common.user.a11y.awardNotAchieved': 'Award not achieved yet' ,'common.user.a11y.stepAchieved': 'Step completed' ,'common.user.a11y.stepNotAchieved': 'Step not completed yet' ,'common.user.a11y.expertiseLevel': 'Speciality level out of ten:' ,'mysubscriptions.a11y.subscribedList': 'List of subscribed {0}' ,'mysubscriptions.a11y.threadList': 'Threads List' ,'common.email': 'Email' ,'common.user.communityPlus.url': 'https://support.apple.com/community-plus' ,'common.user.communityPlus.description': 'Community+' ,'common.user.points.name': 'points' ,'common.user.expertise.name': 'Specialties' ,'common.user.expertise.viewAll': 'More specialties' ,'common.user.expertise.learnMore': 'Learn about specialties...' ,'common.user.awards.name': 'Awards' ,'common.user.settings.title': 'Personal Settings' ,'common.user.settings.manageSubscriptions': 'My Subscriptions' ,'common.user.settings.changePhoto': 'Change photo & avatar' ,'common.user.settings.editProfile': 'Edit profile & privacy' ,'common.user.settings.preferences': 'Preferences' ,'common.user.settings.logOut': 'Sign Out' ,'common.viewProfile': 'View Profile' ,'common.actions.follow': 'Follow' ,'common.actions.following': 'Following' ,'link.TSpecialities': '/learn' ,'link.TAwards': '/learn' ,'common.user.groups.users': 'Level' ,'common.user.groups.operations': 'Community Operations' ,'common.user.groups.specialists': 'Community Specialist' ,'common.user.groups.managers': 'Community Manager' ,'common.user.groups.hosts': 'Community Moderator' ,'common.user.groups.educationSpecialist': 'Apple Education Specialist' ,'common.user.groups.devOps': 'Community DevOps' ,"common.user.a11y.stepCompleted": 'step has been completed {0} out of {1} times' // Error ,'common.error.serviceDown': 'We encountered an error while loading this data. Please try again later.' ,'errorPage.type': '' ,'common.error.title': 'We’re sorry.' ,'common.error.pageAjaxFailed': 'An error occurred while loading this page. Please reload the page or try again later.' ,'common.error.componentAjaxFailed': 'An error occurred while loading this information. Please reload the page or try again later.' // Timestamps ,'common.timestamp.justNow': 'less than a minute ago' ,'common.timestamp.minuteAgo': '1 minute ago' ,'common.timestamp.minutesAgo': '{0} minutes ago' ,'common.timestamp.hourAgo': '1 hour ago' ,'common.timestamp.hoursAgo': '{0} hours ago' ,'common.timestamp.dayAgo': '1 day ago' ,'common.timestamp.daysAgo': '{0} days ago' ,'common.timestamp.weekAgo': '1 week ago' ,'common.timestamp.weeksAgo': '{0} weeks ago' ,'common.timestamp.monthAgo': '1 month ago' ,'common.timestamp.monthsAgo': '{0} months ago' ,'common.timestamp.yearAgo': '1 year ago' ,'common.timestamp.yearsAgo': '{0} years ago' // Aria live ,'common.a11y.pageLoading': 'Loading page content' ,'common.a11y.pageLoaded': 'Page content loaded' // Pagination ,'common.pagination.page': 'Page {0}' ,'common.pagination.pageOf': 'Page {0} of {1}' ,'common.pagination.pageOfMobile': 'Page {0}/{1}' ,'common.pagination.a11y.navAriaLabel': 'Pagination' ,'common.pagination.a11y.firstPage': 'First page' ,'common.pagination.a11y.previousPage': 'Previous page' ,'common.pagination.a11y.nextPage': 'Next page' ,'common.pagination.a11y.lastPage': 'Last page' ,'common.pagination.results': 'Results' ,'common.pagination.perPage': '{0} per page' ,'common.pagination.of': 'of' // Subcommunity ,'subCommunity.leaderBoard.community': '' ,'subCommunity.leaderBoard.subCommunity': '' // Filters layout ,"common.and": 'and' ,"common.listView.a11y.userTipsHeader": 'User Tips' ,"common.filters.contentType.discussions": 'Discussions' ,"common.filters.contentType.userTips": 'User Tips' ,"common.filters.a11y.filterAuthor": '{0} author choices available' ,"common.filters.a11y.noFilterAuthor": 'No users found' ,"common.nav.signIn": 'Sign in' ,"common.nav.signIn.corporate": 'Sign in corporate' // Post Creation ,"createPost.post.body.placeholder": 'Have a question or something to share? Start a conversation with the community.' ,"createPost.select.a11y": 'You’ve selected {0}' ,"createPost.notification.text": 'We saved the content from your last session.' ,"createPost.notification.link": 'Continue draft.' ,"createPost.question.notification.link": 'Continue draft.' // Thread page ,'thread.notification.link': 'Start this reply where you left off.' ,'thread.sorting.best': 'Rank' ,'thread.sorting.rank': 'Rank' ,'thread.sorting.oldest': 'Oldest' ,'thread.sorting.newest': 'Newest' ,'thread.sorting.upvotes': 'Upvotes' ,'thread.tooltip.noAuthorVoting.title': 'Hold on...' ,'thread.tooltip.noAuthorVoting.description': 'You cannot vote on your own content.' ,'thread.tooltip.votingLimitReached.title': 'You’ve reached your voting limit for now.' ,'thread.tooltip.votingLimitReached.description': 'You can vote again later.' ,'thread.tooltip.genericError.title': 'An error occurred…' ,'thread.tooltip.genericError.description': 'Please try again later.' ,'thread.tooltip.userSamePostVotingNotAllowed.title': 'Hold on...' ,'thread.tooltip.userSamePostVotingNotAllowed.description': 'You already voted on this.' ,'thread.tooltip.question.upvote': 'Upvote if this is a clear question' ,'thread.tooltip.question.downvote': 'Downvote if this question isn’t clear' ,'thread.tooltip.reply.upvote': 'Upvote if this is a helpful reply' ,'thread.tooltip.reply.downvote': 'Downvote if this reply isn’t helpful' // Profile page ,'profile.meta.bio.expand': 'read more' ,'profile.progressbar.level1to2': 'Next level perk: Report a post that’s off-topic, inappropriate, or offensive.' ,'profile.progressbar.level2to3': 'Next level perk: Upload a custom avatar.' ,'profile.progressbar.level3to4': 'Next level perks: Get exclusive news from Apple. Earn more features in your My Subscriptions view.' ,'profile.progressbar.level4to5': 'Next level perk: Write User Tips.' ,'profile.progressbar.level5to6': 'Next level perks: Access The Lounge, an exclusive area to connect with other high-level members. 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