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Freshdesk on the App Store
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Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline cus…"> <!----> <link rel="canonical" href="https://apps.apple.com/us/app/freshdesk/id849713306"> <!----> <!----> <meta name="apple:content_id" content="849713306"> <!----> <script name="schema:software-application" type="application/ld+json"> {"@context":"http://schema.org","@type":"SoftwareApplication","name":"Freshdesk","description":"Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.\n\nFreshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.\n\nKey Features:\n\nGet a quick overview of your helpdesk. 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data-analytics-title="open - bag" class="globalnav-bag-badge"><span class="globalnav-bag-badge-separator"></span><span class="globalnav-bag-badge-number">0</span><span class="globalnav-bag-badge-unit">+</span></span></div><div id="globalnav-submenu-bag" aria-labelledby="globalnav-menubutton-link-bag" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"></div></div></div></li></ul><div class="globalnav-menutrigger"><button id="globalnav-menutrigger-button" aria-controls="globalnav-list" aria-label="Menu" data-topnav-menu-label-open="Menu" data-topnav-menu-label-close="Close" data-topnav-flyout-trigger-compact="menu" class="globalnav-menutrigger-button"><svg width="18" height="18" viewbox="0 0 18 18"><polyline id="globalnav-menutrigger-bread-bottom" fill="none" stroke="currentColor" stroke-width="1.2" stroke-linecap="round" stroke-linejoin="round" points="2 12, 16 12" 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#ember23215::before { width: 246px; height: 246px; } .ember23215::before { padding-top: 100%; } @media (min-width: 735px) { .ember23215, #ember23215::before { width: 217px; height: 217px; } .ember23215::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember23215, #ember23215::before { width: 230px; height: 230px; } .ember23215::before { padding-top: 100%; } } </style> </picture> </div> <div class="l-column small-7 medium-8 large-9 small-valign-top"> <header class="product-header app-header product-header--padded-start"> <!----> <h1 class="product-header__title app-header__title"> Freshdesk <!----><!----><!----><!----> <span class="badge badge--product-title">4+</span> </h1> <!----> <h2 class="product-header__identity app-header__identity"> <a href="https://apps.apple.com/us/developer/freshworks-technologies-private-limited/id849713309" class="link" data-metrics-click="{"actionDetails":{"type":"developer"},"actionType":"navigate","actionUrl":"https://apps.apple.com/us/developer/freshworks-technologies-private-limited/id849713309","targetType":"link","targetId":"849713309"}" dir="auto"> FRESHWORKS TECHNOLOGIES PRIVATE LIMITED </a> </h2> <!----> <ul class="product-header__list app-header__list"> <!----> <li class="product-header__list__item app-header__list__item--user-rating"> <ul class="inline-list inline-list--mobile-compact"> <li class="inline-list__item"> <figure class="we-star-rating" aria-label="4.5 out of 5"> <span class="we-star-rating-stars-outlines"> <span class="we-star-rating-stars we-star-rating-stars-4_5"></span> </span> <figcaption class="we-rating-count star-rating__count">4.5 • 2.6K Ratings</figcaption> </figure> </li> </ul> </li> </ul> <ul class="product-header__list app-header__list"> <!----> <li class="product-header__list__item"> <ul class="inline-list inline-list--mobile-compact"> <li class="inline-list__item inline-list__item--bulleted app-header__list__item--price">Free</li> <!----> </ul> </li> <!----> <!----> </ul> <!----> <!----> <!----> <!----> </header> </div> </div> </section> <!----> <section class="l-content-width section section--bordered"> <div class="section__nav section__nav--align-start"> <h2 class="section__headline">Screenshots</h2> <nav class="gallery-nav"> <ul class="gallery-nav__items"> <li class="gallery-nav__item"> <a id="ember23216" class="ember-view link link--no-decoration is-active" href="/us/app/freshdesk/id849713306?platform=iphone"> iPhone </a> </li> <li class="gallery-nav__item"> <a id="ember23217" class="ember-view link link--no-decoration" href="/us/app/freshdesk/id849713306?platform=ipad"> iPad </a> </li> </ul> </nav> </div> <div> <div class="we-screenshot-viewer__screenshots"> <ul class="l-row l-row--peek we-screenshot-viewer__screenshots-list"> <!----> <li class="l-column small-2 medium-3 large-3"> <picture class="we-artwork we-artwork--downloaded 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src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember23224 we-artwork__image--lazyload" alt role="presentation" height="650" width="300"> <style> .ember23224, #ember23224::before { width: 300px; height: 650px; } .ember23224::before { padding-top: 216.66666666666666%; } @media (min-width: 735px) { .ember23224, #ember23224::before { width: 157px; height: 340px; } .ember23224::before { padding-top: 216.5605095541401%; } } @media (min-width: 1069px) { .ember23224, #ember23224::before { width: 230px; height: 498px; } .ember23224::before { padding-top: 216.52173913043478%; } } </style> </picture> </li> <!----> </ul> </div> </div> </section> <section class="l-content-width section section--bordered"> <div class="section__description"> <h2 class="section__headline visuallyhidden">Description</h2> <div class="l-row"> <div class="we-truncate we-truncate--multi-line we-truncate--interactive l-column small-12 medium-9 large-8" dir> <p dir="false" data-test-bidi>Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.<br /><br />Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.<br /><br />Key Features:<br /><br />Get a quick overview of your helpdesk. Access all tickets available to you.<br />Prioritize the tickets that need your attention with filters before responding.<br />Manage your support - Set priorities, assign agents, change tickets statuses.<br />Race through routine actions with one-click scenario automations.<br />Delete tickets and block spam right from your phone.<br />Log time spent on a ticket.<br />Stay informed about all updates and changes with push notifications.</p> <!----></div> </div> </div> </section> <!----> <section class="l-content-width section section--bordered whats-new"> <div class="section__nav section__nav--small"> <h2 class="whats-new__headline">What’s New</h2> <div class="version-history"> <!----> <!----></div> </div> <div class="l-row whats-new__content"> <div class="l-column small-12 medium-3 large-4 small-valign-top whats-new__latest"> <div class="l-row"> <time data-test-we-datetime datetime="2025-02-15T00:00:00.000Z" aria-label="February 15, 2025" class="" >Feb 15, 2025</time> <p class="l-column small-6 medium-12 whats-new__latest__version">Version 9.7.7</p> </div> </div> <div class="l-column small-12 medium-9 large-8 small-valign-top"> <div class="we-truncate we-truncate--multi-line we-truncate--interactive " dir> <p dir="false" data-test-bidi>We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!</p> <!----></div> </div> </div> </section> <section class="l-content-width section section--bordered"> <div class="section__nav"> <h2 class="section__headline"> Ratings and Reviews </h2> <!----> </div> <div class="we-customer-ratings lockup"> <div class="l-row"> <div class="we-customer-ratings__stats l-column small-4 medium-6 large-4"> <div class="we-customer-ratings__averages"><span class="we-customer-ratings__averages__display">4.5</span> out of 5</div> <div class="we-customer-ratings__count small-hide medium-show">2.6K Ratings</div> </div> <div class=" l-column small-8 medium-6 large-4"> <figure class="we-star-bar-graph"> <div class="we-star-bar-graph__row"> <span class="we-star-bar-graph__stars we-star-bar-graph__stars--5"></span> <div class="we-star-bar-graph__bar"> <div class="we-star-bar-graph__bar__foreground-bar" style="width: 77%;"></div> </div> </div> <div class="we-star-bar-graph__row"> <span class="we-star-bar-graph__stars we-star-bar-graph__stars--4"></span> <div class="we-star-bar-graph__bar"> <div class="we-star-bar-graph__bar__foreground-bar" style="width: 10%;"></div> </div> </div> <div class="we-star-bar-graph__row"> <span class="we-star-bar-graph__stars we-star-bar-graph__stars--3"></span> <div class="we-star-bar-graph__bar"> <div class="we-star-bar-graph__bar__foreground-bar" style="width: 4%;"></div> </div> </div> <div class="we-star-bar-graph__row"> <span class="we-star-bar-graph__stars we-star-bar-graph__stars--2"></span> <div class="we-star-bar-graph__bar"> <div class="we-star-bar-graph__bar__foreground-bar" style="width: 2%;"></div> </div> </div> <div class="we-star-bar-graph__row"> <span class="we-star-bar-graph__stars "></span> <div class="we-star-bar-graph__bar"> <div class="we-star-bar-graph__bar__foreground-bar" style="width: 6%;"></div> </div> </div> </figure> <p class="we-customer-ratings__count medium-hide">2.6K Ratings</p> </div> </div> </div> <div class="l-row l-row--peek"> <div id="ember23226" class="small-valign-top l-column--equal-height l-column small-4 medium-6 large-4"> <div> <!----> <!----></div> <div aria-labelledby="we-customer-review-1073" class="we-customer-review lockup"> <figure class="we-star-rating we-customer-review__rating we-star-rating--large" aria-label="5 out of 5"> <span class="we-star-rating-stars-outlines"> <span class="we-star-rating-stars we-star-rating-stars-5"></span> </span> <!----></figure> <div class="we-customer-review__header we-customer-review__header--user"> <span class="we-truncate we-truncate--single-line we-customer-review__user" dir> PressF2forSetup </span> <span class="we-customer-review__separator">, </span> <time data-test-customer-review-date datetime="2019-12-21T18:31:33.000Z" aria-label="December 21, 2019" class="we-customer-review__date" >12/21/2019</time> </div> <h3 class="we-truncate we-truncate--single-line we-customer-review__title" dir="ltr" id="we-customer-review-1073"> VP Operations - wants, needs, and feature ideas!!! </h3> <blockquote class="we-truncate we-truncate--multi-line we-truncate--interactive we-customer-review__body" dir> <p dir="false" data-test-bidi>App should have features in web version, such as reports and settings areas - these are missing entirely from the mobile app.<br /><br />This app could be so much better for mobile users - which it is built for but is scaled down to the functionality of a Tier 1 CRM app in terms of functionality. <br /><br />You can: Create a ticket, look up a ticket, edit a ticket (needs reorganization to bring group/user fields next to each other) — but that’s about it. This hardship has bestowed frustration among the people in my land. I cannot silence them much longer!! <br /><br />They rant about how power-users, those who heavily rely on your system in the office also need to have the same feature set and functionality on the go!! Where, oh where, are the reports and settings?! 🥺😭<br /><br />——Please Help! <br /><br />P.S. - I also wanted to thank all those involved in creating the mobile app!! Fresh is so much better than our previous CRM. Unbelievably better. Our staff utilization rate is amazing — which shows that our employees feel the same! <br /><br />Remarkably, our company has become more efficient while generating more operational data than ever before. It’s a VP’s dream...<br /><br />Until next time,<br /><br />Timothy, VP Operations for TC/LLC</p> <!----></blockquote> <!----></div> </div> <div id="ember23228" class="small-valign-top l-column--equal-height l-column small-4 medium-6 large-4"> <div> <!----> <!----></div> <div aria-labelledby="we-customer-review-1074" class="we-customer-review lockup"> <figure class="we-star-rating we-customer-review__rating we-star-rating--large" aria-label="5 out of 5"> <span class="we-star-rating-stars-outlines"> <span class="we-star-rating-stars we-star-rating-stars-5"></span> </span> <!----></figure> <div class="we-customer-review__header we-customer-review__header--user"> <span class="we-truncate we-truncate--single-line we-customer-review__user" dir> NewYawkSeahawk </span> <span class="we-customer-review__separator">, </span> <time data-test-customer-review-date datetime="2019-01-26T02:53:16.000Z" aria-label="January 26, 2019" class="we-customer-review__date" >01/26/2019</time> </div> <h3 class="we-truncate we-truncate--single-line we-customer-review__title" dir="ltr" id="we-customer-review-1074"> New version is horrible </h3> <blockquote class="we-truncate we-truncate--multi-line we-truncate--interactive we-customer-review__body" dir> <p dir="false" data-test-bidi>I’ve ever written a review on an app in my long history of a iPhone user but this new version of FreshDesk is horrible. When it updated on my phone I was excited because first glance it looked visually better but as others have pointed out it’s buggy, unstable and html emails get cut off making them unreadable which is a problem since we respond to several off hours emails directly from the app. I emailed customer support and they didn’t seem to know what I was talking about, which was very disappointing. Not so happy right now as I can’t respond to any customers who use any of our web forms which are generated via HTML</p> <!----></blockquote> <h3 class="we-customer-review__header we-customer-review__header--response"> <span class="we-truncate we-truncate--single-line we-customer-review__title" dir="ltr"> Developer Response </span> <span class="we-customer-review__separator">, </span> </h3> <blockquote class="we-truncate we-truncate--multi-line we-truncate--interactive we-customer-review__body" dir> <p dir="false" data-test-bidi>Hello,<br /><br />We’ve rolled out a fix for it. We’re sorry to hear that you faced issues with viewing HTML emails. If you are still facing the same issue, please let us know at support@freshdesk.com<br /><br />On a related note, do try out canned forms on the web version of Freshdesk. Canned forms are customizable form templates which are available from within your account. You can read more about the feature here: https://bit.ly/2uwTCG1</p> <!----></blockquote> </div> </div> <div id="ember23230" class="small-valign-top l-column--equal-height l-column small-4 medium-6 large-4"> <div> <!----> <!----></div> <div aria-labelledby="we-customer-review-1075" class="we-customer-review lockup"> <figure class="we-star-rating we-customer-review__rating we-star-rating--large" aria-label="1 out of 5"> <span class="we-star-rating-stars-outlines"> <span class="we-star-rating-stars we-star-rating-stars-1"></span> </span> <!----></figure> <div class="we-customer-review__header we-customer-review__header--user"> <span class="we-truncate we-truncate--single-line we-customer-review__user" dir="ltr"> Space champ </span> <span class="we-customer-review__separator">, </span> <time data-test-customer-review-date datetime="2019-01-29T21:22:30.000Z" aria-label="January 29, 2019" class="we-customer-review__date" >01/29/2019</time> </div> <h3 class="we-truncate we-truncate--single-line we-customer-review__title" dir="ltr" id="we-customer-review-1075"> Honestly flabbergasted </h3> <blockquote class="we-truncate we-truncate--multi-line we-truncate--interactive we-customer-review__body" dir> <p dir="false" data-test-bidi>I have never seen an app nose dive in quality in one update this hard. It opens up into notifications instead of my tickets like I didn’t go to the app from a notification, my tickets no longer show how many tickets I have open anywhere in the app, where it used to tell me how many tickets I have is replaced with some cutesy “that’s all folks!” which ontop of everything else just feels like it’s mocking me. The merge function is just... well non functional. Instead of pulling up the 20 odd tickets I have open to merge one it makes me search by either contact, subject, or the freaking ID# of the ticket????<br /><br />Everything loads so much slower now, the app doesn’t even look good and I’m bringing all of this up at the next group meeting we have because even though we just started with Freshdesk this year the 5.0 update has left a terrible taste in my mouth over the entire system. Garbage redesign that just reeks of too many cooks in the kitchen.</p> <!----></blockquote> <h3 class="we-customer-review__header we-customer-review__header--response"> <span class="we-truncate we-truncate--single-line we-customer-review__title" dir="ltr"> Developer Response </span> <span class="we-customer-review__separator">, </span> </h3> <blockquote class="we-truncate we-truncate--multi-line we-truncate--interactive we-customer-review__body" dir> <p dir="false" data-test-bidi>Hello,<br />We've rolled out a few updates to the app. We've fixed the issue with the notifications and more recently, provided an update where you can select a ticket view, and see the number of tickets in that view. Sorry to hear that you're unsatisfied with the app. Please try using the latest version of the app, and let us know at support@freshdesk.com if you’re still facing problems.</p> <!----></blockquote> </div> </div> </div> <div class="l-row l-row--margin-top medium-hide"> <!----> <!----> <!----> <!----> <!----> <!----> <!----> <!----> <!----> <!----> </div> </section> <!----> <!----> <!----> <section class="l-content-width section section--bordered app-privacy"> <div class="section__nav"> <h2 class="section__headline section__headline--app-privacy"> App Privacy </h2> <div class="app-privacy--modal privacy-type--modal"> <!----> <!----></div> </div> <p> The developer, <span class="app-privacy__developer-name">FRESHWORKS TECHNOLOGIES PRIVATE LIMITED</span>, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the <a href="http://freshdesk.com/privacy">developer’s privacy policy</a>. </p> <div class="app-privacy__cards"> <div class="app-privacy__card"> <div class="privacy-type__icon"> <svg xmlns="http://www.w3.org/2000/svg" width="64" height="64" viewBox="0 0 64 64" aria-hidden="true"><path d="M7.36 17l3.208 3.208A24.23 24.23 0 007.39 32.235c0 13.44 10.93 24.374 24.366 24.374 4.374 0 8.483-1.159 12.035-3.186L47 56.631A28.616 28.616 0 0131.756 61C15.874 61 3 48.122 3 32.235A28.637 28.637 0 017.36 17zM9.77 6.642l47.588 47.606a2.204 2.204 0 010 3.11 2.206 2.206 0 01-3.111 0L6.632 9.753c-.829-.8-.856-2.283 0-3.11.826-.828 2.253-.886 3.138 0zM32.238 3C48.123 3 61 15.878 61 31.761c0 5.597-1.599 10.82-4.364 15.239l-3.208-3.209a24.221 24.221 0 003.182-12.03c0-13.437-10.934-24.37-24.372-24.37a24.223 24.223 0 00-12.03 3.18L17 7.363A28.628 28.628 0 0132.238 3zm-7.492 31L36 45H18.373C17.44 45 17 44.418 17 43.572c0-2.224 2.5-7.11 7.746-9.572zm6.915-20C35.733 14 39 17.634 39 22.002c0 2.419-.874 4.529-2.281 5.998L26 16.923C27.343 15.145 29.376 14 31.661 14z"/></svg> </div> <h3 class="privacy-type__heading">Data Not Linked to You</h3> <p class="privacy-type__description">The following data may be collected but it is not linked to your identity:</p> <ul class="privacy-type__items"> <li classs="privacy-type__item"> <span class="privacy-type__grid"> <span class="privacy-type__grid-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="64" height="64" viewBox="0 0 64 64" class="privacy-type__glyph privacy-type__glyph--identifiers" aria-hidden="true"><path d="M52.367 24h-14.76C36.704 24 36 23.342 36 22.51c0-.835.705-1.51 1.606-1.51h14.761c.905 0 1.633.675 1.633 1.51 0 .832-.728 1.49-1.633 1.49m0 10h-14.76C36.704 34 36 33.35 36 32.52c0-.85.705-1.52 1.606-1.52h14.761c.905 0 1.633.67 1.633 1.52 0 .83-.728 1.48-1.633 1.48m0 9h-14.76C36.704 43 36 42.33 36 41.484c0-.83.705-1.484 1.606-1.484h14.761c.905 0 1.633.654 1.633 1.484C54 42.33 53.272 43 52.367 43m-24.04 0H12.66C10.7 43 10 42.459 10 41.401 10 38.288 14.028 34 20.493 34 26.973 34 31 38.288 31 41.401 31 42.46 30.305 43 28.328 43m-7.321-22C23.673 21 26 23.31 26 26.425 26 29.58 23.686 32 21.007 32 18.314 32 16 29.58 16 26.452 15.987 23.359 18.327 21 21.007 21m32.158-10h-42.33C5.645 11 3 13.566 3 18.645V45.33C3 50.408 5.644 53 10.835 53h42.33C58.355 53 61 50.408 61 45.329V18.645C61 13.592 58.356 11 53.165 11"/></svg> </span> <span class="privacy-type__grid-content privacy-type__data-category-heading">Identifiers</span> </span> </li> <li classs="privacy-type__item"> <span class="privacy-type__grid"> <span class="privacy-type__grid-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="64" height="64" viewBox="0 0 64 64" class="privacy-type__glyph privacy-type__glyph--usage-data" aria-hidden="true"><path d="M49.925 53.844h7.098c3.287 0 4.978-1.572 4.978-4.692V14.52c0-3.12-1.69-4.717-4.978-4.717h-7.098c-3.239 0-4.93 1.596-4.93 4.717v34.632c0 3.12 1.691 4.692 4.93 4.692zm-21.412 0h7.097c3.287 0 4.955-1.572 4.955-4.692V21.475c0-3.12-1.668-4.717-4.955-4.717h-7.097c-3.264 0-4.955 1.596-4.955 4.717v27.677c0 3.12 1.691 4.692 4.955 4.692zm-21.413 0h7.074c3.287 0 4.978-1.572 4.978-4.692V28.406c0-3.12-1.691-4.716-4.978-4.716H7.1c-3.264 0-4.955 1.596-4.955 4.716v20.746c0 3.12 1.691 4.692 4.955 4.692z"/></svg> </span> <span class="privacy-type__grid-content privacy-type__data-category-heading">Usage Data</span> </span> </li> <li classs="privacy-type__item"> <span class="privacy-type__grid"> <span class="privacy-type__grid-icon"> <svg xmlns="http://www.w3.org/2000/svg" width="64" height="64" viewBox="0 0 64 64" class="privacy-type__glyph privacy-type__glyph--diagnostics" aria-hidden="true"><path d="M29.47 61.996h5.234c1.48 0 2.56-.882 2.873-2.332l1.48-6.258c1.109-.37 2.19-.797 3.128-1.252l5.49 3.357c1.223.768 2.617.654 3.64-.37l3.67-3.64c1.024-1.025 1.166-2.504.341-3.727l-3.356-5.433c.483-.995.91-2.02 1.223-3.043l6.314-1.508c1.45-.313 2.304-1.393 2.304-2.872v-5.149c0-1.45-.853-2.531-2.304-2.844l-6.257-1.508c-.37-1.166-.825-2.218-1.223-3.1l3.356-5.518c.796-1.223.711-2.617-.341-3.64l-3.727-3.67c-1.052-.967-2.303-1.138-3.555-.427l-5.575 3.442c-.91-.483-1.962-.91-3.129-1.28l-1.479-6.343c-.313-1.45-1.393-2.332-2.873-2.332h-5.233c-1.48 0-2.56.882-2.901 2.332l-1.48 6.286c-1.109.37-2.19.797-3.157 1.309l-5.518-3.414c-1.251-.71-2.531-.568-3.584.427l-3.697 3.67c-1.053 1.023-1.166 2.417-.342 3.64l3.328 5.518c-.37.882-.825 1.934-1.194 3.1l-6.258 1.508c-1.45.313-2.304 1.394-2.304 2.844v5.149c0 1.479.853 2.56 2.304 2.872l6.315 1.508c.312 1.024.739 2.048 1.194 3.043L8.85 47.774c-.853 1.223-.682 2.702.342 3.726l3.64 3.641c1.024 1.024 2.446 1.138 3.67.37l5.46-3.357c.968.455 2.02.882 3.13 1.252l1.479 6.258c.34 1.45 1.422 2.332 2.9 2.332zm2.618-19.683c-5.518 0-10.04-4.551-10.04-10.07 0-5.489 4.522-10.011 10.04-10.011 5.518 0 10.04 4.522 10.04 10.012 0 5.518-4.522 10.069-10.04 10.069z"/></svg> </span> <span class="privacy-type__grid-content privacy-type__data-category-heading">Diagnostics</span> </span> </li> </ul> </div> </div> <p class="app-privacy__learn-more">Privacy practices may vary, for example, based on the features you use or your age. <a href="https://apps.apple.com/story/id1538632801">Learn More</a></p> </section> <section class="l-content-width section section--bordered section--information"> <div> <h2 class="section__headline">Information</h2> <dl class="information-list information-list--app medium-columns l-row"> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top information-list__item--seller"> <dt class="information-list__item__term medium-valign-top">Seller</dt> <dd class="information-list__item__definition"> FRESHWORKS TECHNOLOGIES PRIVATE LIMITED </dd> </div> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Size</dt> <dd class="information-list__item__definition" aria-label="150.1 megabytes">150.1 MB</dd> </div> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Category</dt> <dd class="information-list__item__definition"> <a href="https://itunes.apple.com/us/genre/id6000" class="link" data-metrics-click="{"actionType":"navigate","actionUrl":"https://itunes.apple.com/us/genre/id6000","targetType":"link","targetId":"GenrePage"}"> Business </a> </dd> </div> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Compatibility</dt> <dd class="information-list__item__definition"> <dl class="information-list__item__definition__item"> <dt class="information-list__item__definition__item__term"> iPhone </dt> <dd class="information-list__item__definition__item__definition">Requires iOS 15.0 or later. </dd> </dl> <dl class="information-list__item__definition__item"> <dt class="information-list__item__definition__item__term"> iPad </dt> <dd class="information-list__item__definition__item__definition">Requires iPadOS 15.0 or later. </dd> </dl> <dl class="information-list__item__definition__item"> <dt class="information-list__item__definition__item__term"> iPod touch </dt> <dd class="information-list__item__definition__item__definition">Requires iOS 15.0 or later. </dd> </dl> <dl class="information-list__item__definition__item"> <dt class="information-list__item__definition__item__term"> Apple Vision </dt> <dd class="information-list__item__definition__item__definition">Requires visionOS 1.0 or later. </dd> </dl> </dd> </div> <!----> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Languages</dt> <dd class="we-truncate we-truncate--multi-line we-truncate--interactive information-list__item__definition" dir> <p data-test-bidi>English, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese</p> <!----></dd> </div> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dl class="information-list__item__definition__item"> <dt class="information-list__item__term medium-valign-top">Age Rating</dt> <dd class="information-list__item__definition"> 4+ <!----> </dd> </dl> <!----> </div> <!----> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Copyright</dt> <dd class="information-list__item__definition information-list__item__definition--copyright">© 2017 Freshworks Inc</dd> </div> <div class="information-list__item l-column small-12 medium-6 large-4 small-valign-top"> <dt class="information-list__item__term medium-valign-top">Price</dt> <dd class="information-list__item__definition">Free</dd> </div> <!----> </dl> </div> <div class="small-hide medium-show"> <ul class="inline-list inline-list--app-extensions"> <li class="inline-list__item inline-list__item--margin-inline-end-large"> <a class="link icon icon-after icon-external" data-metrics-click="{"actionDetails":{"type":"developer"},"actionType":"navigate","actionUrl":"@@url@@","targetType":"link"}" href="http://freshdesk.com"> Developer Website </a> </li> <li class="inline-list__item inline-list__item--margin-inline-end-large"> <a class="link icon icon-after icon-external" data-metrics-click="{"actionType":"navigate","targetType":"link","targetId":"LinkToAppSupport"}" href="http://support.freshdesk.com"> App Support </a> </li> <li class="inline-list__item inline-list__item--margin-inline-end-large"> <a class="link icon icon-after icon-external" data-metrics-click="{"actionType":"navigate","targetType":"link","targetId":"LinkToPrivacyPolicy"}" href="http://freshdesk.com/privacy"> Privacy Policy </a> </li> <!----><!----> </ul> </div> </section> <section class="section section--link-list l-content-width medium-hide"> <ul class="link-list link-list--a"> <li class="link-list__item link-list__item--a"> <a class="link icon icon-after icon-external" data-metrics-click="{"actionDetails":{"type":"developer"},"actionType":"navigate","actionUrl":"@@url@@","targetType":"link"}" href="http://freshdesk.com"> Developer Website </a> </li> <li class="link-list__item link-list__item--a"> <a class="link icon icon-after icon-external" data-metrics-click="{"actionType":"navigate","targetType":"link","targetId":"LinkToAppSupport"}" href="http://support.freshdesk.com"> App Support </a> </li> <!----> <li class="link-list__item link-list__item--a"> <a class="link icon icon-after icon-external" data-metrics-click="{"actionType":"navigate","targetType":"link","targetId":"LinkToPrivacyPolicy"}" href="http://freshdesk.com/privacy"> Privacy Policy </a> </li> </ul> </section> <!----> <!----> <section class="l-content-width section section--bordered"> <div class="section__nav"> <h2 class="section__headline"> More By This Developer </h2> <!----> </div> <div class="l-row l-row--peek"> <a href="https://apps.apple.com/us/app/freshservice/id891265220" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="Freshservice. Business." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/freshservice/id891265220","targetType":"card","targetId":"891265220"}" data-metrics-location="{"locationType":"shelfDeveloperOtherApps"}"> <!----> <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #138fcc;" dir="ltr" id="ember23233"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f1/7c/66/f17c66e7-7277-129b-983d-8b2728dd1402/AppIcon-0-0-1x_U007epad-0-0-0-85-220.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember23233 we-artwork__image--lazyload" alt="Freshservice" role="presentation" height="320" width="320"> <style> .ember23233, #ember23233::before { width: 320px; height: 320px; } .ember23233::before { padding-top: 100%; } @media (min-width: 735px) { .ember23233, #ember23233::before { width: 157px; height: 157px; } .ember23233::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember23233, #ember23233::before { width: 146px; height: 146px; } .ember23233::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy"> <!----> <div class="we-lockup__text "> <!----> <!----> <!----> <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>Freshservice</p> <!----></div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir> Business </div> <!----> </div> </div> </a> <a href="https://apps.apple.com/us/app/freshsales/id1073125057" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="Freshsales. Business." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/freshsales/id1073125057","targetType":"card","targetId":"1073125057"}" data-metrics-location="{"locationType":"shelfDeveloperOtherApps"}"> <!----> <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #ffffff;" dir="ltr" id="ember23234"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/b8/e6/00b8e6ca-e1fc-2a44-62e2-f1fba77cc896/AppIcon-0-0-1x_U007emarketing-0-7-0-85-220.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember23234 we-artwork__image--lazyload" alt="Freshsales" role="presentation" height="320" width="320"> <style> .ember23234, #ember23234::before { width: 320px; height: 320px; } .ember23234::before { padding-top: 100%; } @media (min-width: 735px) { .ember23234, #ember23234::before { width: 157px; height: 157px; } .ember23234::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember23234, #ember23234::before { width: 146px; height: 146px; } .ember23234::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy"> <!----> <div class="we-lockup__text "> <!----> <!----> <!----> <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>Freshsales</p> <!----></div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir> Business </div> <!----> </div> </div> </a> <a href="https://apps.apple.com/us/app/freshchat/id1273666080" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="Freshchat. Business." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/freshchat/id1273666080","targetType":"card","targetId":"1273666080"}" data-metrics-location="{"locationType":"shelfDeveloperOtherApps"}"> <!----> <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #20a848;" dir="ltr" id="ember23235"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/13/98/03/13980311-e43a-88bd-fbfc-e8f085659e8e/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember23235 we-artwork__image--lazyload" alt="Freshchat" role="presentation" height="320" width="320"> <style> .ember23235, #ember23235::before { width: 320px; height: 320px; } .ember23235::before { padding-top: 100%; } @media (min-width: 735px) { .ember23235, #ember23235::before { width: 157px; height: 157px; } .ember23235::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember23235, #ember23235::before { width: 146px; height: 146px; } .ember23235::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy"> <!----> <div class="we-lockup__text "> <!----> <!----> <!----> <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>Freshchat</p> <!----></div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir> Business </div> <!----> </div> </div> </a> <a href="https://apps.apple.com/us/app/freshcaller/id1424866045" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="Freshcaller. 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Business." style data-metrics-click="{"actionType":"navigate","actionUrl":"https://apps.apple.com/us/app/zoho-desk/id692742510","targetType":"card","targetId":"692742510"}" data-metrics-location="{"locationType":"shelfCustomersAlsoBoughtApps"}"> <!----> <div class="we-lockup__overlay"> <picture class="we-artwork we-artwork--downloaded we-lockup__artwork we-artwork--lockup we-artwork--fullwidth we-artwork--ios-app-icon" style="--background-color: #08994a;" dir="ltr" id="ember23240"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/320x0w.webp 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/157x0w.webp 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/146x0w.webp 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/640x0w.webp 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/314x0w.webp 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/292x0w.webp 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/webp"> <source srcset="https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/320x0w.png 320w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/157x0w.png 157w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/146x0w.png 146w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/640x0w.png 640w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/314x0w.png 314w, https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/09/1b/49091b82-da87-de64-e7d2-1d9546a09c30/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/292x0w.png 292w" sizes="(max-width: 734px) 320px, (min-width: 735px) and (max-width: 1068px) 157px, 146px" type="image/png"> <img src="/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif" decoding="async" loading="lazy" class="we-artwork__image ember23240 we-artwork__image--lazyload" alt="Zoho Desk" role="presentation" height="320" width="320"> <style> .ember23240, #ember23240::before { width: 320px; height: 320px; } .ember23240::before { padding-top: 100%; } @media (min-width: 735px) { .ember23240, #ember23240::before { width: 157px; height: 157px; } .ember23240::before { padding-top: 100%; } } @media (min-width: 1069px) { .ember23240, #ember23240::before { width: 146px; height: 146px; } .ember23240::before { padding-top: 100%; } } </style> </picture> <div class="we-lockup__material"></div> <div class="we-lockup__joe-color"></div> </div> <div class="we-lockup__copy"> <!----> <div class="we-lockup__text "> <!----> <!----> <!----> <div class="we-lockup__title "> <div class="we-truncate we-truncate--multi-line targeted-link__target" dir> <p dir="false" data-test-bidi>Zoho Desk</p> <!----></div> </div> <div class="we-truncate we-truncate--single-line we-lockup__subtitle" dir> Business </div> <!----> </div> </div> </a> <a href="https://apps.apple.com/us/app/microsoft-365-admin/id761397963" class="we-lockup targeted-link l-column small-2 medium-3 large-2 we-lockup--shelf-align-top we-lockup--in-app-shelf" aria-label="Microsoft 365 Admin. 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","WEA.AppPages.AppPrivacy.Description.PrivacyDefinitions":"To help you better understand the developer’s responses, see @@privacyDefinitionsLink@@.","WEA.AppPages.AppPrivacy.Description.PrivacyDefinitions.Link":"Privacy Definitions and Examples","WEA.AppPages.AppPrivacy.Description.PrivacyPolicy":"For more information, see the @@privacyPolicyLink@@.","WEA.AppPages.AppPrivacy.Description.PrivacyPolicy.Link":"developer’s privacy policy","WEA.AppPages.AppPrivacy.LearnMore":"Privacy practices may vary, for example, based on the features you use or your age. @@learnMoreLink@@","WEA.AppPages.AppPrivacy.LearnMore.Link":"Learn More","WEA.AppPages.AppPrivacy.Title":"App Privacy","WEA.AppPages.AppPrivacy.Types.NoDetails.Description":"The developer will be required to provide privacy details when they submit their next app update.","WEA.AppPages.AppPrivacy.Types.NoDetails.Title":"No Details Provided","WEA.AppPages.AppStore.Header":"App Store","WEA.AppPages.AppSupport":"App Support","WEA.AppPages.AppleTV":"Apple TV","WEA.AppPages.AppleWatch":"Apple Watch","WEA.AppPages.Arcade.Branding.Title":"Apple Arcade","WEA.AppPages.Arcade.Disclaimer":"*New subscribers only. Sign-up required. Subscription automatically renews for a monthly fee after trial.","WEA.AppPages.Arcade.Editorial.Author":"App Store Editors","WEA.AppPages.Arcade.Link.URL":"https://www.apple.com/apple-arcade/","WEA.AppPages.Arcade.SeeAllGames.Button":"See All Games","WEA.AppPages.Arcade.UpsellBanner.CTA.Text":"Try It Free*","WEA.AppPages.Arcade.UpsellBanner.Text":"No ads.","WEA.AppPages.Arcade.UpsellBanner.Text2":"No in-app purchases.","WEA.AppPages.Arcade.UpsellBanner.Title":"Play over 200 games.","WEA.AppPages.Arcade.UpsellFooter.CTA.Text":"Try It Free*","WEA.AppPages.Arcade.UpsellFooter.Text":"No ads.","WEA.AppPages.Arcade.UpsellFooter.Text2":"No in-app purchases.","WEA.AppPages.Arcade.UpsellFooter.Title":"Play over 200 games.","WEA.AppPages.Availability.iOS":"This app is available only on the App Store for iPhone and iPad.","WEA.AppPages.Availability.iOS.Bundle":"This app bundle is available only on the App Store for iPhone and iPad.","WEA.AppPages.Availability.iOS.iPad":"This app is available only on the App Store for iPad.","WEA.AppPages.Availability.iOS.iPhone":"This app is available only on the App Store for iPhone.","WEA.AppPages.Availability.iOS.isiOS":"Open the App Store to buy and download apps.","WEA.AppPages.Availability.iOSmacOS":"This app is available only on the App Store for iPhone, iPad, and Mac.","WEA.AppPages.Availability.iOSmacOStvOSvisionOS":"This app is available only on the App Store for iPhone, iPad, Mac, Apple TV, and Apple Vision Pro.","WEA.AppPages.Availability.iOSmacOSvisionOS":"This app is available only on the App Store for iPhone, iPad, Mac, and Apple Vision Pro.","WEA.AppPages.Availability.iOSmacOSwatchOS":"This app is available only on the App Store for iPhone, iPad, Mac, and Apple Watch.","WEA.AppPages.Availability.iOSmacOSwatchOStvOSvisionOS":"This app is available only on the App Store for iPhone, iPad, Mac, Apple Watch, Apple TV, and Apple Vision Pro.","WEA.AppPages.Availability.iOSmacOSwatchOSvisionOS":"This app is available only on the App Store for iPhone, iPad, Mac, Apple Watch, and Apple Vision Pro.","WEA.AppPages.Availability.iOStvOS":"This app is available only on the App Store for iPhone, iPad, and Apple TV.","WEA.AppPages.Availability.iOStvOSmacOS":"This app is available only on the App Store for iPhone, iPad, Mac, and Apple TV.","WEA.AppPages.Availability.iOStvOSmacOSwatchOS":"This app is available only on the App Store for iPhone, iPad, Mac, Apple Watch, and Apple TV.","WEA.AppPages.Availability.iOStvOSvisionOS":"This app is available only on the App Store for iPhone, iPad, Apple TV, and Apple Vision Pro.","WEA.AppPages.Availability.iOStvOSwatchOS":"This app is available only on the App Store for iPhone, iPad, Apple Watch, and Apple TV.","WEA.AppPages.Availability.iOSvisionOS":"This app is available only on the App Store for iPhone, iPad, and Apple Vision Pro.","WEA.AppPages.Availability.iOSwatchOS":"This app is available only on the App Store for iPhone, iPad, and Apple Watch.","WEA.AppPages.Availability.iOSwatchOS.NoiPad":"This app is available only on the App Store for iPhone and Apple Watch.","WEA.AppPages.Availability.iOSwatchOStvOSvisionOS":"This app is available only on the App Store for iPhone, iPad, Apple Watch, Apple TV, and Apple Vision Pro.","WEA.AppPages.Availability.iOSwatchOSvisionOS":"This app is available only on the App Store for iPhone, iPad, Apple Watch, and Apple Vision Pro.","WEA.AppPages.Availability.iOSwatchOSvisionOS.NoiPad":"This app is available only on the App Store for iPhone, Apple Watch, and Apple Vision Pro.","WEA.AppPages.Availability.macOS":"Open the Mac App Store to buy and download apps.","WEA.AppPages.Availability.macOS.Bundle":"This app bundle is available only on the Mac App Store.","WEA.AppPages.Availability.tvOS":"This app is available only on the App Store for Apple TV.","WEA.AppPages.Availability.visionos":"This app is only available for Apple Vision Pro. @@learnMoreLink@@","WEA.AppPages.Availability.visionos.LearnMore.Link":"Learn More","WEA.AppPages.Availability.watchOS":"This app is available only on the App Store for Apple Watch.","WEA.AppPages.Blurb.Title.appleVisionPro":"Take advantage of the unique and powerful capabilities of Apple Vision Pro with the familiar apps you know and love and all-new spatial apps built just for Vision Pro. Discover games, immersive entertainment apps, and productivity apps that expand the boundaries of what’s possible.","WEA.AppPages.Blurb.Title.appleVisionProArcade":"Spatial games built specifically for Arcade on Apple Vision Pro unlock amazing new gameplay opportunities by blending digital content with the physical world. Enjoy the curated collection of premium games from Apple Arcade without ads or in-app purchases.","WEA.AppPages.CTA.AppStore.AX":"View in App Store","WEA.AppPages.CTA.AppStore.Action":"View in","WEA.AppPages.CTA.AppStore.App":"App Store","WEA.AppPages.CTA.AppleSchool.AX":"View in Apple School","WEA.AppPages.CTA.AppleSchool.Action":"View in","WEA.AppPages.CTA.AppleSchool.App":"Apple School","WEA.AppPages.CTA.MacAppStore.AX":"View in Mac App Store","WEA.AppPages.CTA.MacAppStore.Action":"View in","WEA.AppPages.CTA.MacAppStore.App":"Mac App Store","WEA.AppPages.Category":"Category","WEA.AppPages.Compatibility":"Compatibility","WEA.AppPages.Copyright":"Copyright","WEA.AppPages.CustomerReviews.Title":"Ratings and Reviews","WEA.AppPages.CustomersAlsoBought.Title":"You Might Also Like","WEA.AppPages.Description.Header":"Description","WEA.AppPages.DesignedFor.iPad":"Designed for iPad","WEA.AppPages.DesignedFor.iPhone":"Designed for iPhone","WEA.AppPages.DeveloperResponse":"Developer Response","WEA.AppPages.DeveloperWebsite":"Developer Website","WEA.AppPages.EditReview":"To edit your review of this app, use an iPhone or iPad to view the app on the App Store.","WEA.AppPages.EditReview.macOS.OldmacOS":"To edit your review, view this app in the Mac App Store.","WEA.AppPages.EditorsChoice":"Editors’ Choice","WEA.AppPages.EditorsNotes.Header":"Editors’ Notes","WEA.AppPages.Eula.Error":"Something went wrong. Try again.","WEA.AppPages.Eula.Title":"@@appName@@ @@version@@ License Agreement","WEA.AppPages.Events.Status.Ended":"EVENT ENDED","WEA.AppPages.Events.Status.HappeningNow":"HAPPENING NOW","WEA.AppPages.Events.Status.Live":"LIVE","WEA.AppPages.Events.Status.NowAvailable":"NOW AVAILABLE","WEA.AppPages.Events.Title":"Events","WEA.AppPages.ExpectedReleaseDate":"Expected @@expectedReleaseDate@@","WEA.AppPages.ExpectedReleaseDate.YearMonthAbbreviated":"Expected @@expectedReleaseDate@@","WEA.AppPages.ExternalPurchaseBanner.CTA.Text":"Learn More","WEA.AppPages.ExternalPurchaseBanner.Text":"This app doesn't support the App Store's private and secure payment system. It uses external purchases.","WEA.AppPages.ExternalPurchaseBanner.Text.NL":"All payments in this app will be managed by the developer. This app uses external purchases.","WEA.AppPages.ExternalPurchaseInformation.CTA.Text":"Learn More","WEA.AppPages.ExternalPurchaseInformation.Text":"All purchases in this app will be managed by the developer. Your stored App Store payment method and related features, such as subscription management, Ask to Buy, Family Sharing, and refund requests, will not be available. Apple is not responsible for the privacy or security of transactions made with this developer.","WEA.AppPages.ExternalPurchaseInformation.Text.NL":"All purchases in this app will be processed by a service provider selected by the developer “@@developerName@@.” The developer will be responsible for the payment methods and related features such as subscriptions and refunds. App Store features, such as your stored App Store payment method, subscription management, and refund requests, will not be available.","WEA.AppPages.ExternalPurchaseInformation.Text.noDeveloper.NL":"All purchases in this app will be processed by a service provider selected by the developer. The developer will be responsible for the payment methods and related features such as subscriptions and refunds. App Store features, such as your stored App Store payment method, subscription management, and refund requests, will not be available.","WEA.AppPages.ExternalPurchaseInformation.Title":"External Purchases","WEA.AppPages.FB.siteName.desktopApp":"Mac App Store","WEA.AppPages.FB.siteName.iosSoftware":"App Store","WEA.AppPages.FB.siteName.mobileSoftwareBundle":"App Store","WEA.AppPages.FamilySharing":"Family Sharing","WEA.AppPages.FeaturedIn.Title":"Featured In","WEA.AppPages.GameController":"Game Controller","WEA.AppPages.GameController.Description":"The developer, @@developer@@, designed this game to be played with a controller for the best experience.","WEA.AppPages.InAppPurchase.Title":"In-App Purchases","WEA.AppPages.InAppPurchases.Title":"In-App Purchases","WEA.AppPages.Information.Title":"Information","WEA.AppPages.Languages":"Languages","WEA.AppPages.LicenseAgreement":"License Agreement","WEA.AppPages.LocalNav.MenuLink.appleVisionProAppsGames":"Apps \u0026 Games","WEA.AppPages.LocalNav.MenuLink.appleVisionProArcade":"Arcade","WEA.AppPages.LocalNav.MenuLink.appleVisionProSearch":"Search","WEA.AppPages.LocalNav.Title.appleVisionPro":"App Store for Apple Vision Pro","WEA.AppPages.Location.Description":"This app may use your location even when it isn’t open, which can decrease battery life.","WEA.AppPages.Location.Title":"Location","WEA.AppPages.MacAppStore.Header":"Mac App Store","WEA.AppPages.Meta.MacAppPageMetaDescriptionLine":"Read reviews, compare customer ratings, see screenshots, and learn more about @@softwareName@@. Download @@softwareName@@ for macOS @@minimumOSVersion@@ or later and enjoy it on your Mac.","WEA.AppPages.Meta.MacAppPageMetaKeywords":"@@softwareName@@, @@developerName@@, @@categoryNames@@, mac apps, app store, appstore, applications, itunes","WEA.AppPages.Meta.MacAppStorePageTitle":"@@softwareName@@ on the Mac App Store","WEA.AppPages.Meta.PageMetaDescriptionLine":"Read reviews, compare customer ratings, see screenshots, and learn more about @@softwareName@@. Download @@softwareName@@ and enjoy it on your iPhone, iPad, and iPod touch.","WEA.AppPages.Meta.PageMetaKeywords":"@@softwareName@@, @@developerName@@, @@categoryNames@@, ios apps, app, appstore, app store, iphone, ipad, ipod touch, itouch, itunes","WEA.AppPages.Meta.iOSmacOSPageMetaDescriptionLine":"Read reviews, compare customer ratings, see screenshots, and learn more about @@softwareName@@. Download @@softwareName@@ and enjoy it on your iPhone, iPad, iPod touch, or Mac OS X @@minimumOSVersion@@ or later.","WEA.AppPages.Meta.iOSmacOSPageMetaKeywords":"@@softwareName@@, @@developerName@@, @@categoryNames@@, ios apps, mac apps, app, appstore, app store, applications, iphone, ipad, ipod touch, itouch, itunes","WEA.AppPages.Meta.iOSmacOSwatchOSPageMetaDescriptionLine":"Read reviews, compare customer ratings, see screenshots, and learn more about @@softwareName@@. Download @@softwareName@@ and enjoy it on your iPhone, iPad, iPod touch, Mac OS X @@minimumOSVersion@@ or later, or Apple Watch.","WEA.AppPages.Meta.iOSmacOSwatchOSPageMetaKeywords":"@@softwareName@@, @@developerName@@, @@categoryNames@@, ios apps, mac apps, watchos apps, app, appstore, app store, applications, iphone, ipad, ipod touch, itouch, itunes, apple watch","WEA.AppPages.Meta.iOStvOSmacOSPageMetaDescriptionLine":"Read reviews, compare customer ratings, see screenshots, and learn more about @@softwareName@@. Download @@softwareName@@ and enjoy it on your iPhone, iPad, iPod touch, Mac OS X @@minimumOSVersion@@ or later, or Apple TV.","WEA.AppPages.Meta.iOStvOSmacOSPageMetaKeywords":"@@softwareName@@, @@developerName@@, @@categoryNames@@, ios apps, tvos apps, mac apps, app, appstore, app store, applications, iphone, ipad, ipod touch, itouch, itunes, appletv, apple tv","WEA.AppPages.Meta.iOStvOSmacOSwatchOSPageMetaDescriptionLine":"Read reviews, compare customer ratings, see screenshots, and learn more about @@softwareName@@. Download @@softwareName@@ and enjoy it on your iPhone, iPad, iPod touch, Mac OS X @@minimumOSVersion@@ or later, Apple TV, or Apple Watch.","WEA.AppPages.Meta.iOStvOSmacOSwatchOSPageMetaKeywords":"@@softwareName@@, @@developerName@@, @@categoryNames@@, ios apps, tvos apps, mac apps, watchos apps, app, appstore, app store, applications, iphone, ipad, ipod touch, itouch, itunes, appletv, apple tv, apple watch","WEA.AppPages.Meta.title":"@@softwareName@@ on the App Store","WEA.AppPages.Meta.tvOSAppPageMetaDescriptionLine":"Read reviews, compare customer ratings, see screenshots, and learn more about @@softwareName@@. Download @@softwareName@@ and enjoy it on your Apple TV.","WEA.AppPages.Meta.tvOSAppPageMetaKeywords":"@@softwareName@@, @@developerName@@, @@categoryNames@@, tvos apps, app, appstore, app store, appletv, apple tv","WEA.AppPages.Meta.tvOSAppPagetitle":"@@softwareName@@ on the App Store","WEA.AppPages.MoreAppsByDeveloperName":"More Apps by @@developerName@@","WEA.AppPages.MoreByThisDeveloper.Title":"More By This Developer","WEA.AppPages.OffersAppleWatchApp":"Offers Apple Watch App","WEA.AppPages.OffersAppleWatchAppForiPhone":"Offers Apple Watch App for iPhone","WEA.AppPages.OffersExternalPurchases":"Offers External Purchases","WEA.AppPages.OffersInAppPurchases":"Offers In-App Purchases","WEA.AppPages.OffersiMessageApp":"Offers iMessage App","WEA.AppPages.OffersiMessageAppForiOS":"Offers iMessage App for iOS","WEA.AppPages.OnlyForAppleTV":"Only for Apple TV","WEA.AppPages.OnlyForiMessage":"Only for iMessage","WEA.AppPages.Optional":"Optional","WEA.AppPages.PreOrder":"Pre-Order","WEA.AppPages.PreOrderDisclaimer":"This content may change without notice, and the final product may be different.","WEA.AppPages.Price.Title":"Price","WEA.AppPages.PrivacyPolicy":"Privacy Policy","WEA.AppPages.QuickLinks.AppPurchases":"About In‑App Purchases","WEA.AppPages.RankInGenre":"#@@rank@@ in @@genreName@@","WEA.AppPages.Rating":"Rating","WEA.AppPages.Ratings.Title":"Ratings","WEA.AppPages.RatingsReviews.Title":"Ratings and Reviews","WEA.AppPages.Recommended":"Recommended","WEA.AppPages.Required":"Required","WEA.AppPages.SafetyCompliance":"Safety \u0026 Compliance","WEA.AppPages.Screenshots":"Screenshots","WEA.AppPages.Screenshots.appleTV":"Apple TV","WEA.AppPages.Screenshots.appleTVScreenshots":"Apple TV Screenshots","WEA.AppPages.Screenshots.appleVisionPro":"Apple Vision","WEA.AppPages.Screenshots.appleVisionProScreenshots":"Apple Vision Screenshots","WEA.AppPages.Screenshots.appleWatch":"Apple Watch","WEA.AppPages.Screenshots.appleWatchScreenshots":"Apple Watch Screenshots","WEA.AppPages.Screenshots.ipad":"iPad","WEA.AppPages.Screenshots.ipadScreenshots":"iPad Screenshots","WEA.AppPages.Screenshots.iphone":"iPhone","WEA.AppPages.Screenshots.iphoneScreenshots":"iPhone Screenshots","WEA.AppPages.Screenshots.mac":"Mac","WEA.AppPages.Screenshots.messages":"iMessage","WEA.AppPages.Screenshots.messagesScreenshots":"iMessage Screenshots","WEA.AppPages.Seller":"Seller","WEA.AppPages.Seller.Address":"Address","WEA.AppPages.Seller.DunsNumber":"DUNS Number","WEA.AppPages.Seller.Email":"Email","WEA.AppPages.Seller.NotTrader":"@@sellerName@@ has not identified itself as a trader for this app. If you’re a consumer in the European Economic Area, consumer rights do not apply to agreements between you and the provider.","WEA.AppPages.Seller.PhoneNumber":"Phone Number","WEA.AppPages.Seller.Trader":"@@sellerName@@ has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.","WEA.AppPages.Size":"Size","WEA.AppPages.StandAloneForWatch":"Only on Apple Watch","WEA.AppPages.Subscriptions.FreeTrial":"Free Trial","WEA.AppPages.Subscriptions.PayAsYouGo":"@@price@@ Trial","WEA.AppPages.Subscriptions.PayUpFront":"@@price@@ Trial","WEA.AppPages.Subscriptions.Title":"Subscriptions","WEA.AppPages.Supports.FamilySharing.Description":"Up to six family members can use this app with Family Sharing enabled.","WEA.AppPages.Supports.FamilySharing.Description.withIAP":"Some in‑app purchases, including subscriptions, may be shareable with your family group when Family Sharing is enabled.","WEA.AppPages.Supports.FamilySharing.Title":"Family Sharing","WEA.AppPages.Supports.GameCenter.Description":"Challenge friends and check leaderboards and achievements.","WEA.AppPages.Supports.GameCenter.Title":"Game Center","WEA.AppPages.Supports.GameController.Description":"Play this game with your favorite compatible controller.","WEA.AppPages.Supports.GameController.Title":"Game Controllers","WEA.AppPages.Supports.Siri.Description":"Get things done within this app using just your voice.","WEA.AppPages.Supports.Siri.Title":"Siri","WEA.AppPages.Supports.Title":"Supports","WEA.AppPages.Supports.Wallet.Description":"Get all of your passes, tickets, cards, and more in one place.","WEA.AppPages.Supports.Wallet.Title":"Wallet","WEA.AppPages.TopInAppPurchases.Title":"In-App Purchases","WEA.AppPages.TopInCategory.Title":"Top Apps In @@categoryName@@","WEA.AppPages.Twitter.site.desktopApp":"@MacAppStore","WEA.AppPages.Updated":"Updated","WEA.AppPages.Version":"Version","WEA.AppPages.VersionHistory.Title":"Version History","WEA.AppPages.ViewIn":"View On:","WEA.AppPages.VisionSearch.Errors.noResultsForVisionCTA":"See All iPhone \u0026 iPad App Results","WEA.AppPages.VisionSearch.Errors.tooManyRequests":"Too many requests. Try again later.","WEA.AppPages.VisionSearch.Labels.searchbox":"Search","WEA.AppPages.VisionSearch.Placeholders.searchbox":"Search Games, Apps, Stories, and More","WEA.AppPages.VisionSearch.Title.iosResults":"iPhone \u0026 iPad Apps","WEA.AppPages.VisionSearch.Title.noResults":"No results","WEA.AppPages.VisionSearch.Title.resultsFor":"Results for “@@term@@”","WEA.AppPages.VisionSearch.Title.search":"Search","WEA.AppPages.VisionSearch.Title.visionProResults":"Apple Vision Apps","WEA.AppPages.WhatsNew.Header":"What’s New","WEA.CarrierPages.UpdateOS.Instructions.MacOS":"For Mac, go to System Preferences \u003e Software Update","WEA.CarrierPages.UpdateOS.Instructions.One":"Once your device is updated, go back and use the link from your carrier to activate this subscription.","WEA.CarrierPages.UpdateOS.Instructions.iOS":"For iPhone and iPad, go to Settings \u003e General \u003e Software Update","WEA.CarrierPages.UpdateOS.Meta.Description":"Update your iPhone, iPad, or Mac to the latest OS to activate the subscription included with your carrier plan.","WEA.CarrierPages.UpdateOS.Meta.Title":"Update device to latest OS to activate subscription","WEA.CarrierPages.UpdateOS.Title":"Update your device to the latest OS to activate this subscription.","WEA.Charts.AppFilter.Button":"App Categories","WEA.Charts.AppFilter.Tab":"Apps","WEA.Charts.Apps.AppType.Apps":"apps","WEA.Charts.Apps.AppType.Games":"games","WEA.Charts.Apps.DeviceType.iPad":"iPad","WEA.Charts.Apps.DeviceType.iPhone":"iPhone","WEA.Charts.Apps.Games.top-free-games":"Top Free Games","WEA.Charts.Apps.Games.top-paid-games":"Top Paid Games","WEA.Charts.Apps.Meta.CategoryChartDescription":"Explore top @@chart@@ @@category@@ @@baseCategory@@ for your @@deviceType@@ on the App Store, like @@entity1@@, @@entity2@@, and more.","WEA.Charts.Apps.Meta.CategoryChartKeywords":"@@chart@@, @@deviceType@@, @@category@@, @@baseCategory@@, app store, top charts, apple","WEA.Charts.Apps.Meta.CategoryChartTitle":"Top @@chart@@ @@deviceType@@ @@category@@ @@baseCategory@@ on the App Store - Apple (@@storefront@@)","WEA.Charts.Apps.Meta.CategoryDescription":"Explore top @@deviceType@@ @@category@@ @@baseCategory@@ on the App Store, like @@entity1@@, @@entity2@@, and more.","WEA.Charts.Apps.Meta.CategoryKeywords":"best @@deviceType@@ @@category@@ @@baseCategory@@, @@deviceType@@, @@category@@, @@baseCategory@@, app store, top charts, apple","WEA.Charts.Apps.Meta.CategoryTitle":"Top @@deviceType@@ @@category@@ @@baseCategory@@ on the App Store - Apple (@@storefront@@)","WEA.Charts.Apps.Meta.Chart.Free":"free","WEA.Charts.Apps.Meta.Chart.Paid":"paid","WEA.Charts.Apps.Meta.ChartDescription":"Explore top @@chart@@ @@deviceType@@ @@baseCategory@@ on the App Store, like @@entity1@@, @@entity2@@, and more.","WEA.Charts.Apps.Meta.ChartKeywords":"best @@chart@@ @@deviceType@@ @@baseCategory@@, @@chart@@, @@deviceType@@, @@baseCategory@@, app store, top charts, apple","WEA.Charts.Apps.Meta.ChartTitle":"Top @@chart@@ @@deviceType@@ @@baseCategory@@ on the App Store - Apple (@@storefront@@)","WEA.Charts.Apps.Meta.Description":"Find and download top apps and games for @@deviceType@@ on the App Store.","WEA.Charts.Apps.Meta.Keywords":"best @@deviceType@@ apps, best @@deviceType@@ games, app store, top charts, apple","WEA.Charts.Apps.Meta.Title":"@@deviceType@@ Top Charts on the App Store - Apple (@@storefront@@)","WEA.Charts.Apps.Title":"Top Charts","WEA.Charts.AudioBooks.Meta.Description":"Browse the list of most popular and best selling audiobooks on Apple Books. 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View the list of top titles including @@entity1@@, @@entity2@@ and more.","WEA.Charts.Books.Meta.ChartKeywords":"top @@chart@@ @@genre@@ books, top @@chart@@ @@genre@@ books on iphone, ipad, Mac, Apple Books","WEA.Charts.Books.Meta.ChartTitle":"Top @@genre@@ books (@@chart@@) - Apple Books (@@storefront@@)","WEA.Charts.Books.Meta.Description":"Browse the list of most popular and best selling books on Apple Books. Find the top charts for best books to read across all genres.","WEA.Charts.Books.Meta.GenreDescription":"Find the best @@genre@@ books to read on Apple Books. 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should have features in web version, such as reports and settings areas - these are missing entirely from the mobile app.\\n\\nThis app could be so much better for mobile users - which it is built for but is scaled down to the functionality of a Tier 1 CRM app in terms of functionality. \\n\\nYou can: Create a ticket, look up a ticket, edit a ticket (needs reorganization to bring group/user fields next to each other) — but that’s about it. This hardship has bestowed frustration among the people in my land. I cannot silence them much longer!! \\n\\nThey rant about how power-users, those who heavily rely on your system in the office also need to have the same feature set and functionality on the go!! Where, oh where, are the reports and settings?! 🥺😭\\n\\n——Please Help! \\n\\nP.S. - I also wanted to thank all those involved in creating the mobile app!! Fresh is so much better than our previous CRM. Unbelievably better. Our staff utilization rate is amazing — which shows that our employees feel the same! \\n\\nRemarkably, our company has become more efficient while generating more operational data than ever before. It’s a VP’s dream...\\n\\nUntil next time,\\n\\nTimothy, VP Operations for TC/LLC\",\"rating\":5,\"isEdited\":false,\"title\":\"VP Operations - wants, needs, and feature ideas!!!\",\"userName\":\"PressF2forSetup\"}},{\"id\":\"3694907817\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2019-01-26T02:53:16Z\",\"developerResponse\":{\"id\":8945695,\"body\":\"Hello,\\n\\nWe’ve rolled out a fix for it. We’re sorry to hear that you faced issues with viewing HTML emails. If you are still facing the same issue, please let us know at support@freshdesk.com\\n\\nOn a related note, do try out canned forms on the web version of Freshdesk. Canned forms are customizable form templates which are available from within your account. You can read more about the feature here: https://bit.ly/2uwTCG1\",\"modified\":\"2019-05-31T07:04:11Z\"},\"review\":\"I’ve ever written a review on an app in my long history of a iPhone user but this new version of FreshDesk is horrible. When it updated on my phone I was excited because first glance it looked visually better but as others have pointed out it’s buggy, unstable and html emails get cut off making them unreadable which is a problem since we respond to several off hours emails directly from the app. I emailed customer support and they didn’t seem to know what I was talking about, which was very disappointing. Not so happy right now as I can’t respond to any customers who use any of our web forms which are generated via HTML\",\"rating\":5,\"isEdited\":false,\"userName\":\"NewYawkSeahawk\",\"title\":\"New version is horrible\"}},{\"id\":\"3709917011\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2019-01-29T21:22:30Z\",\"developerResponse\":{\"id\":8945683,\"body\":\"Hello,\\nWe've rolled out a few updates to the app. We've fixed the issue with the notifications and more recently, provided an update where you can select a ticket view, and see the number of tickets in that view. Sorry to hear that you're unsatisfied with the app. Please try using the latest version of the app, and let us know at support@freshdesk.com if you’re still facing problems.\",\"modified\":\"2019-05-31T07:03:33Z\"},\"review\":\"I have never seen an app nose dive in quality in one update this hard. It opens up into notifications instead of my tickets like I didn’t go to the app from a notification, my tickets no longer show how many tickets I have open anywhere in the app, where it used to tell me how many tickets I have is replaced with some cutesy “that’s all folks!” which ontop of everything else just feels like it’s mocking me. The merge function is just... well non functional. Instead of pulling up the 20 odd tickets I have open to merge one it makes me search by either contact, subject, or the freaking ID# of the ticket????\\n\\nEverything loads so much slower now, the app doesn’t even look good and I’m bringing all of this up at the next group meeting we have because even though we just started with Freshdesk this year the 5.0 update has left a terrible taste in my mouth over the entire system. Garbage redesign that just reeks of too many cooks in the kitchen.\",\"rating\":1,\"isEdited\":false,\"userName\":\"Space champ\",\"title\":\"Honestly flabbergasted\"}},{\"id\":\"4873092613\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2019-10-02T11:41:44Z\",\"review\":\"After using FreshDesk for over a year I’ve been using the app regularly from my mobile devices to respond to tickets. After last weeks update typing a response is no longer possible. There is a glitch not allowing me to type or a send button doesn’t appear either. This is unacceptable. I’ve login in and out multiples and even deleted and reinstalled the app to no avail. Dev please get this fix ASAP.\",\"rating\":5,\"isEdited\":false,\"title\":\"Cannot respond to tickets via app\",\"userName\":\"WizzlePro\"}},{\"id\":\"4587266235\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2019-08-08T17:37:37Z\",\"developerResponse\":{\"id\":10120888,\"body\":\"Hello,\\n\\n\\nWe apologize for the bad experience that you are facing. \\n\\nIf a ticket is created from the contact page, the contact's detail is pre-populated in the requester field of the ticket.\\n\\nAutomation rules can be set up to achieve this behavior. For eg., if the ticket source is by phone, then assign to a particular agent. Read more about this here: https://tinyurl.com/automaticassign\\n\\nYou can create contacts which only have phone numbers without an email address.\\n\\nPlease send us an email to support@freshdesk.com so that we can reach out to you and help resolve these issues promptly.\",\"modified\":\"2019-08-12T07:54:43Z\"},\"review\":\"We have been using freshdesk for a few months and it is a complete nuisance and has made our job more difficult instead of easier. \\n\\nWhen you open a new ticket for an existing account NONE of the fields are pre-filled, there is absolutely no mapping back to the account, so you have to enter all the customer info every-single-time. \\n\\nTickets are not even automatically assigned to the person that created them, even that step is manual. \\n\\nThe search is not very good so we end up constantly duplicating accounts. \\n\\nThere is no really a way to log a second call under the same ticket. You can add comments, but there is no difference between a regular agent comment and lets say a follow up call by the customer. You basically have to spell it out. \\n\\nThere is no way to link users to phone numbers instead of email, which would have worked so much better for our clients, the majority of which do not need or use email. \\n\\nBecause its so time consuming our agents are often choosing not to open tickets at all, so we are loosing information.\",\"rating\":2,\"isEdited\":false,\"userName\":\"L44la\",\"title\":\"Looking for a different provider\"}},{\"id\":\"11449271089\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2024-07-02T18:47:46Z\",\"developerResponse\":{\"id\":30494184,\"body\":\"Hi, you can save filters as custom views on the web version and access them easily on the mobile app. Hope this helps.\",\"modified\":\"2022-06-22T07:48:32Z\"},\"review\":\"I don’t feel like it’s anything very special. It’s getting the job done but the ui is bland and the layout is bland. The workflow isn’t always smooth or well thought out. I don’t feel like I’m using a very modern product most of the time. \\nI mean, just in the text editor when I’m writing in a ticket, it adds extra characters, mystically changes formatting between lines when I’m only typing regular characters. I’ve had pasted hyperlinks get mangled and not work when customer gets it.\\nMost of the time I want an actual plain text editor without all the smart.\\nI’m just using Safari or Chrome most of the time. No addons. I can’t believe they aren’t seeing these things I’m annoyed by. \\nFix it please.\",\"rating\":1,\"isEdited\":true,\"userName\":\"azkaban1\",\"title\":\"It’s “just ok”. Not a joy to use.\"}},{\"id\":\"4182796181\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2019-05-20T21:57:33Z\",\"developerResponse\":{\"id\":8945784,\"body\":\"Hello,\\n\\nWe’ve rolled out a fix. Sorry to hear that you have been facing issues while replying. Please try using the latest version of the app and let us know if you’re still facing problems.\",\"modified\":\"2019-05-31T07:08:38Z\"},\"review\":\"I’ve had a “ticket” in with Freshdesk’s support team for a month now waiting for them to patch their app which won’t even allow you to reply to tickets to let users know the status of their issue. This is absolutely ridiculous. If the issue isn’t solved soon we will be looking into a different support software for our IT team. Incredibly poor quality app. \\nEdit: this issue had been fixed after about 2 months of waiting. The app works pretty well now, but I’m only giving it 3 stars because of the slow response time.\",\"rating\":3,\"isEdited\":false,\"userName\":\"piza305\",\"title\":\"Can’t even reply to tickets (edit at bottom)\"}},{\"id\":\"3760857935\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2019-02-12T08:56:06Z\",\"review\":\"- It was easier to access tickets list on the old version. It is more flat and fit more items on the screen. The cards are beautiful, but the usability is worst.\\n\\n- Answer editor is not working properly with HTML. When you type it looks fine, but the email goes with no blank lines (this is the main reason Im still using the legacy version). The font is also a little strange. The Editor of the old edition is perfect. Please match.\\n\\n- On the side menu, you could put the quantity of tickets of each filter. Also, it would be great if you add some more filters\\n\\n- A plus would be making it possible to choose on what browser you want to open the links on the tickets.\\n\\n- Make it possible to copy a costumer email straight from the tickets header\\n\\nThank you. Keep up the great job. I know you are still working on it and I will comeback to change for 5 stars when I see some other improvements.\",\"rating\":3,\"isEdited\":false,\"title\":\"New version still need some work\",\"userName\":\"Felipe monteiro f/ brazil\"}},{\"id\":\"4591545341\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2019-08-09T15:34:45Z\",\"developerResponse\":{\"id\":8945791,\"body\":\"Hello,\\n\\nIn the latest update, we’ve fixed the inconsistency when you search with the ticket ID. We've also fixed the issue with downloading attachments. Sorry to hear that you've faced issues while searching for tickets. Please try using the latest version of the app, and let us know at support@freshdesk.com if you’re still facing problems.\",\"modified\":\"2019-05-31T07:09:01Z\"},\"review\":\"Received an update from the developer and the search issue was resolved. Very helpful and big improvement. Thanks!\\n——————————\\nThat app runs well and is easy to use on my iPad Pro. A couple of issues, though:\\n\\n1. Images do not show up in notes that are added to a ticket. This is difficult because many of our customers will use screen shots and other images to describe problems.\\n\\n2. As far as I can tell, there is no ability to search for a specific ticket number. The search tool seems to handle the ticket number as a string like any other, which means that a list of tickets comes up in the search results rather than the ticket I am looking for. It would be nice if I could tell the system that I am entering a ticket number and then it only returns the specific ticket.\\n\\nLooking forward to future updates\",\"rating\":4,\"isEdited\":true,\"title\":\"Update: fixed search issue\",\"userName\":\"spsmart\"}},{\"id\":\"9226879318\",\"type\":\"user-reviews\",\"attributes\":{\"date\":\"2022-10-27T12:08:34Z\",\"review\":\"Not everything updates in real time and I’d like to see better updates for the app. The app also can’t do everything the web can do which is understandable for an app but also very inconvenient when it comes to ticketing for visits - as this is suppose to be for.\\n\\nI also have many issues with freshdesk as it is not as clean as many other ticketing systems i’ve used. Our analytics don’t match well because of system items. Its managable for small business but a headache as soon as you get any larger.\",\"rating\":3,\"isEdited\":false,\"userName\":\"Sadeysa\",\"title\":\"Updated\"}}]},\"top-in-apps\":{\"href\":\"/v1/catalog/us/apps/849713306/top-in-apps?l=en-US\",\"data\":[]},\"developer-other-apps\":{\"href\":\"/v1/catalog/us/apps/849713306/developer-other-apps?l=en-US\",\"data\":[{\"id\":\"891265220\",\"type\":\"apps\",\"href\":\"/v1/catalog/us/apps/891265220?l=en-US\",\"attributes\":{\"distributionKind\":\"APP_STORE\",\"supportsArcade\":false,\"isFirstPartyHideableApp\":false,\"privacy\":{\"privacyTypes\":[{\"privacyType\":\"Data Not Linked to You\",\"identifier\":\"DATA_NOT_LINKED_TO_YOU\",\"description\":\"The following data may be collected but it is not linked to your identity:\",\"dataCategories\":[{\"dataCategory\":\"Identifiers\",\"identifier\":\"IDENTIFIERS\"},{\"dataCategory\":\"Usage Data\",\"identifier\":\"USAGE_DATA\"},{\"dataCategory\":\"Diagnostics\",\"identifier\":\"DIAGNOSTICS\"}]}]},\"contentRatingsBySystem\":{\"appsApple\":{\"name\":\"4+\",\"value\":100,\"rank\":1}},\"deviceFamilies\":[\"iphone\",\"ipad\",\"ipod\"],\"supportsStreamlinedBuy\":true,\"url\":\"https://apps.apple.com/us/app/freshservice/id891265220\",\"userRating\":{\"value\":4.4,\"ratingCount\":1142,\"ratingCountList\":[75,35,62,126,844],\"ariaLabelForRatings\":\"4.4 stars\"},\"name\":\"Freshservice\",\"genreDisplayName\":\"Business\",\"isPreorder\":false,\"isIOSBinaryMacOSCompatible\":false,\"artistName\":\"FRESHWORKS TECHNOLOGIES PRIVATE LIMITED\",\"reviewsRestricted\":false,\"requirementsByDeviceFamily\":{\"iphone\":{\"deviceFamily\":\"iPhone\",\"requirementString\":\"Requires iOS 14.0 or later.\"},\"ipad\":{\"deviceFamily\":\"iPad\",\"requirementString\":\"Requires iPadOS 14.0 or later.\"},\"ipod\":{\"deviceFamily\":\"iPod touch\",\"requirementString\":\"Requires iOS 14.0 or later.\"},\"realityDevice\":{\"deviceFamily\":\"Apple Vision\",\"requirementString\":\"Requires visionOS 1.0 or later.\"}},\"platformAttributes\":{\"ios\":{\"minimumMacOSVersion\":\"11.0\",\"description\":{\"standard\":\"Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL-aligned IT Service Management solution in the cloud. The Freshservice mobile app has been designed to be productivity-centric, providing everything an IT agent could need on the go. The app also includes core ITIL modules such as incident management, asset management, user management, service catalog, task management and others.\\n\\nThe Freshservice app is revolutionizing the mobile service desk industry. Try it and let us know what you think!\\n\\nKey features of Freshservice mobile app\\n\\n1) Push notifications to stay on top of things.\\n2) Create or respond to a ticket, assign it to agents, change its priority and due date, mark it as spam or delete it.\\n3) Prioritize and stay on top of important tickets with 9+ default views and unlimited custom views.\\n4) Insert canned responses when needed and attach files as necessary.\\n5) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.\\n6) Search your list of users or for the right solution in your knowledge base.\\n7) Get a quick overview of your help desk.\\n8) Requesters can access the service catalog and even place and track service requests.\\n9) Update asset details and add new assets to the CMDB using the barcode/QR code scanner.\\n10) Agents can log in easily using Active Directory SSO or SAML. \\n11) Share tickets via common IM apps.\\n12) Reduce undue workload by merging similar tickets.\\n\\n\\nWhat our customers say about the app\\n\\n“Freshservice’s mobile app is just fantastic as you can always be connected. If someone is working from home, it is easy to tag or reach out to them. Also, the person working from home can easily respond.”\\n\\nJoshua Lyon, ICT Manager\\nDonvale Christian College\\n\\n\\n“The Freshservice mobile app has saved us a lot of time. The team uses it to scan assets on the go and handle tickets from the palm of their hand. We’re also very happy with the design.”\\n\\nTony Casey, Manager of IT\\nMotorama\\n\\n\\n“The mobile app is very intuitive and handy, with push notifications letting agents know about ticket activity and new responses even when they are away from their desks.”\\n\\nBen Laxton, Service Delivery Manager\\nRoyal Rehab\"},\"isStandaloneWithCompanionForWatchOS\":false,\"isAppleWatchSupported\":false,\"requiredCapabilitiesForRealityDevice\":\"arm64 \",\"websiteUrl\":\"http://freshservice.com\",\"versionHistory\":[{\"versionDisplay\":\"9.0.1\",\"releaseNotes\":\"We've got bad news for bugs—they're bust! This is a quick round of bug fixing to make Freshservice work just the way you want it.\",\"releaseDate\":\"2025-02-01\",\"releaseTimestamp\":\"2025-02-01T10:20:35Z\"},{\"versionDisplay\":\"9.0.0\",\"releaseNotes\":\"- The Freshservice mobile app now offers an enhanced requester experience designed for better usability and improves how requesters interact with Freshservice on the go.\\n- Say bye-bye to bugs! We’re spring-cleaning Freshservice so it remains ready for the rainy days of your IT support life.\",\"releaseDate\":\"2024-12-19\",\"releaseTimestamp\":\"2024-12-19T15:34:47Z\"},{\"versionDisplay\":\"8.15.6\",\"releaseNotes\":\"- Support for AppConfig through MDM and Intune MAM channels\\n- Bug fixes and enhancements\",\"releaseDate\":\"2024-12-02\",\"releaseTimestamp\":\"2024-12-02T18:41:08Z\"},{\"versionDisplay\":\"8.15.5\",\"releaseNotes\":\"Bug fixes and enhancements\",\"releaseDate\":\"2024-11-16\",\"releaseTimestamp\":\"2024-11-16T00:30:46Z\"},{\"versionDisplay\":\"8.15.4\",\"releaseNotes\":\"Bug fixes and enhancements\",\"releaseDate\":\"2024-10-20\",\"releaseTimestamp\":\"2024-10-20T07:34:26Z\"},{\"versionDisplay\":\"8.15.3\",\"releaseNotes\":\"Bug fixes and enhancements\",\"releaseDate\":\"2024-10-01\",\"releaseTimestamp\":\"2024-10-01T17:25:14Z\"},{\"versionDisplay\":\"8.15.2\",\"releaseNotes\":\"Bug fixes and enhancements\",\"releaseDate\":\"2024-09-06\",\"releaseTimestamp\":\"2024-09-06T18:05:24Z\"},{\"versionDisplay\":\"8.15.1\",\"releaseNotes\":\"Bug fixes and enhancements\",\"releaseDate\":\"2024-07-10\",\"releaseTimestamp\":\"2024-07-10T07:36:04Z\"},{\"versionDisplay\":\"8.15\",\"releaseNotes\":\"Agents can now,\\n- view and create ticket summaries on the go, enabling them to get quick context and resolve tickets faster\\n- delegate their on-call shift to another agent within the group if they are unavailable, ensuring continuous agent availability\\nAdditionally, includes bug fixes and enhancements.\",\"releaseDate\":\"2024-06-27\",\"releaseTimestamp\":\"2024-06-27T19:33:10Z\"},{\"versionDisplay\":\"8.14.7\",\"releaseNotes\":\"Agents can now,\\n- view and create ticket summaries on the go, enabling them to get quick context and resolve tickets faster\\n- delegate their on-call shift to another agent within the group if they are unavailable, ensuring continuous agent availability\\nAdditionally, includes bug fixes and enhancements.\",\"releaseDate\":\"2024-06-24\",\"releaseTimestamp\":\"2024-06-24T22:35:54Z\"},{\"versionDisplay\":\"8.14.6\",\"releaseNotes\":\"- Bug fixes and enhancements\",\"releaseDate\":\"2024-06-14\",\"releaseTimestamp\":\"2024-06-14T12:33:42Z\"},{\"versionDisplay\":\"8.14.4\",\"releaseNotes\":\"- Bug fixes and enhancements\",\"releaseDate\":\"2024-05-25\",\"releaseTimestamp\":\"2024-05-25T13:00:33Z\"},{\"versionDisplay\":\"8.14.3\",\"releaseNotes\":\"- Bug fixes and enhancements\",\"releaseDate\":\"2024-04-30\",\"releaseTimestamp\":\"2024-04-30T17:33:53Z\"},{\"versionDisplay\":\"8.14.2\",\"releaseNotes\":\"- Bug fixes and enhancements\",\"releaseDate\":\"2024-04-22\",\"releaseTimestamp\":\"2024-04-22T07:20:44Z\"},{\"versionDisplay\":\"8.14.1\",\"releaseNotes\":\"- Agents can now add resolution notes for tickets from the mobile app to aid quick references. For customers with the Freddy co-pilot addon, this includes an AI-powered resolution note generator encompassing the root cause, actions taken, and resolution.\\n- Bug fixes and enhancements\",\"releaseDate\":\"2024-04-04\",\"releaseTimestamp\":\"2024-04-04T15:59:13Z\"},{\"versionDisplay\":\"8.14\",\"releaseNotes\":\"- Agents can now add resolution notes for tickets from the mobile app to aid quick references. 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Long press a channel or graph to open the context menu and select “Add to Widget” or “Remove from Widget”.\\nThe global status widget was updated and now supports iOS 14.\",\"releaseDate\":\"2020-12-03\",\"releaseTimestamp\":\"2020-12-03T07:02:14Z\"},{\"versionDisplay\":\"20.2.3\",\"releaseNotes\":\"PRTG for iOS now supports the automatic switch between ports. 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You can now add user accounts with all supported social logins in the app.\\nImproved: Pausing of sensors and devices as well as acknowledging alarms now provides a 3 hours default time span.\\nImproved: Several minor improvements to the layout\\nFixed: The widget will now immediately refresh as soon as you delete user accounts.\\n\\nSeveral other minor improvements and fixes\\n\\nNote: As of now, PRTG for iOS requires iOS 9 or later.\",\"releaseDate\":\"2017-08-01\",\"releaseTimestamp\":\"2017-08-01T10:57:15Z\"},{\"versionDisplay\":\"17.2.22\",\"releaseNotes\":\"Fix: Some users experienced problems when adding a new account.\\n-------------------------------------------------------------------\\nNew: Sensors on cluster installations now show the status of all nodes.\\nImproved: Some changes were made to improve readability and to correct layout.\\nFix: Rare issues when loading maps have been solved.\\n\\nMany other minor improvements and fixes.\",\"releaseDate\":\"2017-05-15\",\"releaseTimestamp\":\"2017-05-15T07:27:24Z\"},{\"versionDisplay\":\"17.2.21\",\"releaseNotes\":\"New: Sensors on cluster installations now show the status of all nodes.\\nImproved: Some changes were made to improve readability and to correct layout.\\nFix: Rare issues when loading maps have been solved.\\n\\nMany other minor improvements and fixes.\",\"releaseDate\":\"2017-05-08\",\"releaseTimestamp\":\"2017-05-08T10:21:45Z\"},{\"versionDisplay\":\"17.1.20.1\",\"releaseNotes\":\"New: This version comes with a new fresh look.\\nNew: Due to many requests, the push sounds for alarms and warnings are now customizable (requires a PRTG server version 17.1.29 or later).\\nNew: Your Today Widget shows the status of all configured accounts, not just the currently selected one.\\nNew: Gray sensors (status \\\"unknown\\\") are now shown on your mobile device. If you prefer the old display, please change it in settings.\\nNew: The QR code scanner can now also scan QR codes of user accounts to add them automatically to the app.\\nNew: You can simulate errors on sensors and resume monitoring again.\\nNew: We all need a little fun: this update includes its own iMessage sticker pack for iOS 10!\\nImproved: The status display now always fits on your screen, even for large installations and on small devices.\\nFix: We have fixed some crashes that occurred in rare cases.\\n\\nMany other minor improvements and fixes.\",\"releaseDate\":\"2017-03-30\",\"releaseTimestamp\":\"2017-03-30T08:49:39Z\"},{\"versionDisplay\":\"17.1.20\",\"releaseNotes\":\"New: Due to many requests, the push sounds for alarms and warnings are now customizable (requires a PRTG server version 17.1.29 or later).\\nNew: We all need a little fun: this update includes its own iMessage sticker pack for iOS 10!\\n\\nMany other minor improvements and 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class=\"\n\t\t\t\tglobalnav-item\n\t\t\t\tglobalnav-item-watch\n\t\t\t\tglobalnav-item-menu\n\t\t\t\t\n\t\t\t\"\u003e\u003cul role=\"none\" class=\"globalnav-submenu-trigger-group\"\u003e\u003cli class=\"globalnav-submenu-trigger-item\"\u003e\u003ca href=\"https://www.apple.com/watch/\" data-globalnav-item-name=\"watch\" data-topnav-flyout-trigger-compact data-analytics-title=\"watch\" data-analytics-element-engagement=\"hover - watch\" aria-label=\"Watch\" class=\"globalnav-link globalnav-submenu-trigger-link globalnav-link-watch\"\u003e\u003cspan class=\"globalnav-link-text-container\"\u003e\u003cspan class=\"globalnav-image-regular globalnav-link-image\"\u003e\u003csvg height=\"44\" viewbox=\"0 0 35 44\" width=\"35\" xmlns=\"http://www.w3.org/2000/svg\"\u003e\u003cpath d=\"m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 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xmlns=\"http://www.w3.org/2000/svg\" width=\"34\" height=\"44\" viewbox=\"0 0 34 44\"\u003e\u003cg id=\"en-US_globalnav_links_vision_image_large\"\u003e\u003crect id=\"box_\" width=\"34\" height=\"44\" fill=\"none\"/\u003e\u003cpath id=\"art_\" 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class=\"globalnav-link-text\"\u003eVision\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv data-analytics-element-engagement=\"globalnav hover - airpods\" class=\"\n\t\t\t\tglobalnav-item\n\t\t\t\tglobalnav-item-airpods\n\t\t\t\tglobalnav-item-menu\n\t\t\t\t\n\t\t\t\"\u003e\u003cul role=\"none\" class=\"globalnav-submenu-trigger-group\"\u003e\u003cli class=\"globalnav-submenu-trigger-item\"\u003e\u003ca href=\"https://www.apple.com/airpods/\" data-globalnav-item-name=\"airpods\" data-topnav-flyout-trigger-compact data-analytics-title=\"airpods\" data-analytics-element-engagement=\"hover - airpods\" aria-label=\"AirPods\" class=\"globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods\"\u003e\u003cspan class=\"globalnav-link-text-container\"\u003e\u003cspan class=\"globalnav-image-regular globalnav-link-image\"\u003e\u003csvg height=\"44\" viewbox=\"0 0 43 44\" width=\"43\" 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1.8398zm5.9912-2.6367h1.0195v.9492h.0938c.3164-.668.9082-1.0605 1.8398-1.0605 1.418 0 2.209.8379 2.209 2.3379v4.0898h-1.0195v-3.8438c0-1.1367-.4688-1.6816-1.4766-1.6816s-1.6465.6797-1.6465 1.7871v3.7383h-1.0195zm7.2802 4.6758v-3.832h-.9961v-.8438h.9961v-1.6348h1.0547v1.6348h1.3828v.8438h-1.3828v3.5742c0 .7441.2578 1.043.9141 1.043.1816 0 .2812-.0059.4688-.0234v.8672c-.1992.0352-.3926.0586-.5918.0586-1.3008-.0001-1.8458-.4806-1.8458-1.6876z\"/\u003e\u003c/svg\u003e\u003c/span\u003e\u003cspan class=\"globalnav-link-text\"\u003eEntertainment\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv data-analytics-element-engagement=\"globalnav hover - accessories\" class=\"\n\t\t\t\tglobalnav-item\n\t\t\t\tglobalnav-item-accessories\n\t\t\t\tglobalnav-item-menu\n\t\t\t\t\n\t\t\t\"\u003e\u003cul role=\"none\" class=\"globalnav-submenu-trigger-group\"\u003e\u003cli class=\"globalnav-submenu-trigger-item\"\u003e\u003ca 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0-.4336-.3281-.7266-1.002-.8906l-1.084-.2637c-1.1836-.2871-1.7227-.7969-1.7227-1.7109 0-1.0489 1.0137-1.8399 2.3555-1.8399z\"/\u003e\u003c/svg\u003e\u003c/span\u003e\u003cspan class=\"globalnav-link-text\"\u003eAccessories\u003c/span\u003e\u003c/span\u003e\u003c/a\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv data-analytics-element-engagement=\"globalnav hover - support\" class=\"\n\t\t\t\tglobalnav-item\n\t\t\t\tglobalnav-item-support\n\t\t\t\tglobalnav-item-menu\n\t\t\t\t\n\t\t\t\"\u003e\u003cul role=\"none\" class=\"globalnav-submenu-trigger-group\"\u003e\u003cli class=\"globalnav-submenu-trigger-item\"\u003e\u003ca href=\"https://support.apple.com/?cid=gn-ols-home-hp-tab\" data-globalnav-item-name=\"support\" data-topnav-flyout-trigger-compact data-analytics-title=\"support\" data-analytics-element-engagement=\"hover - support\" data-analytics-exit-link=\"true\" aria-label=\"Support\" class=\"globalnav-link globalnav-submenu-trigger-link 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